Business Savvy Competencies – Behaviors and Self-Assessment

Critical Need Some Need About Average Some Strength Role Model

1 2 3 4 5 6 7

My
Numberwise Rating

1 - Quick Thinking 3 – Great at budgeting

2 – Skilled at interpreting and 4 – Make predictions

understanding data 4

My
Planning Rating

1 – Identify goals 3- Build pathways to those goals

2 - Flexible 4 – Recognize Patterns 5

My
Strategic Decision-Making Rating

1 – Identify and analyze issues and 3 – Quick to adjust when necessary

goals to execute a plan

2– Understand the scope of their 4 – Open to feedback

control and work with what they have 5

My
Superior Technical Service Rating

1 – Efficient 3 - Effective

2 – Set standards for employees 4 – Always wanting to improve 4

People Savvy Competencies – Behaviors and Self-Assessment

Critical Need Some Need About Average Some Strength Role Model

1 2 3 4 5 6 7
 My
Interpersonal Communication Rating

1 – Active listeners 3 – Open communicators

2 – Encourage open and honest 4 – Make associates and employees

communication in thew workplace feel respected and acknowledge
(trust) 6

My
Networked Rating

1 – Continuously build valuable 3 - Utilize their resources such as

relationships social media and existing
connections to build their network

2 – Always open to networking 4 – Willing to put in work to

opportunities maintain relationships 2

My
Coaching/Training Rating

1 – Lead by example 3 – Recognize people’s strengths,

weaknesses, and learning patterns

2 – Open to feedback 4 – Hands on, approachable,

patient, understanding 4

My
Superior Expressive Service Rating

1 – Anticipate guests needs and 3 – Detail oriented

desires

2 – Solution oriented 4 – Go the extra mile to create

memorable experiences for guests 5

Self Savvy Competencies – Behaviors and Self-Assessment

Critical Need Some Need About Average Some Strength Role Model

1 2 3 4 5 6 7
 My
Professionalism Rating

1 - Dress accordingly in appropriate attire 3 – Know how to balance work and

personal life

2 – Skilled in time management 4 – Well prepared, respectful, good

communicators 4

My
Time Management | Priorities Rating

1 - Prioritize 3 – Set Goals

2 – Delegate tasks 4 – Strategic, focused, productive 2

My
Self Development Rating

1 - Always working to improve themselves 3 – Embrace challenges

2 – Recognize their strengths and 4 – Motivated, goal oriented, and

weaknesses self-aware 5

My
Spirit of Optimism Rating

1 – Celebrate successes and acknowledge 3 – They have a contagious energy

failures with an open mind and a can-do attitude

2 – Their positive mindset makes it easier 4 – Supportive of their peers

to adapt and find solutions 5

Section Four: Development Activity Ideas

________________________________________________________________

Summary of Competency Assessment

From the entire list of 12 competencies, identify your top three strengths as well as three
competencies that you need to develop.
 Competency Strengths Competencies to Develop

1. Interpersonal Communication 1. Time Management/Priorities

2. Self-Development 2. Networked

3. Strategic Decision Making 3. Numberwise

Develop Activity Ideas

Development activities are customized mini projects that students design to enhance one or more
of their competency areas. A typical development activity takes 10-20 total hours to complete
during a semester. Development activities help students move closer to their idealized vision as
leaders. Students customize development activities to take place in their own learning spaces—
school, work, social clubs and other personal settings. It may be helpful to review the list of
starter ideas on the following pages as well as the student created website Kaleidoscope
Resources. In the table below, list 3-5 development activity ideas (project titles) that will help
you develop one or more competencies, provide an opportunity to enhance your leadership,
and/or help achieve a goal. At least one of your activities should also help move you in the
direction of your dream job. The first row of the table is filled in as an example.

Development Activity Ideas Description of Alignment

Start a Music Festival Student Interest Group Planning competency improvement and aligned with
career goal

1. Get a physical planner Improve time management competency

2. Attend Association Events Improve networked competency and learn

more about the industry

3. Get more involved in student Networking

organizations

4. Volunteer for an association Networking/industry experience

event

5. Develop my LinkedIn profile Work on networking and professionalism

competencies

Create your own Kaleidoscope Development Activity

Use the attached Development Activity Template to design a mini project to complete during the
semester you take HTM 480. Sections will include:

Title: Develop my LinkedIn profile

Background: I believe developing my LinkedIn is very important for the advancement

of my professional career. At the moment, my LinkedIn profile is very bare. Its lacking
meaningful experiences and connections. Throughout the semester and working with
industry professionals I’ve learned how important LinkedIn is in building your network
and opening the door for new career opportunities. The goal of developing my LinkedIn
will push me out of my comfort zone and motivate me to take new opportunities to
network and gain professional experience.

Description: My first goal is to get a job for spring semester. I haven’t worked since losing my
job at the start of Covid so I believe it is important that I have recent work experience on my
profile. Attending association events and joining an association will allow me to learn more
about the industry and make connections with industry professionals and other hospitality
students in order to build my LinkedIn network.

Success Indicators: At the end of the project, indicate how you will know if the development
activity was successful. Describe desired outcomes as well as objective measures if possible.

Timeline: This development activity will take place during the HTM 480 course. Fill in the
semester timeline table to list the major sections in bold and the specific activities and project
deliverables as suggested by the placeholders in the template.

Timeline

Semester Week Phases & Activities Deliverables Notes

Study abroad -
Dubai
Prior to Start of 480

Week One Search for job

opportunities for the
semester
Week Two Continue job search

Week Three Interview for jobs

Week Four Start working Deliverable 1

Week Five Attend association

event

Week Six Volunteer for student

organization event

Week Seven Join an association

Week Eight Volunteer for an

association event

Week Nine Search for summer

internship
opportunities

Week Ten Volunteer for music Deliverable 2

festival

Week Eleven Interview for

summer internship
position

Week Twelve Phase Four

Week Thirteen Action

Week Fourteen

End of Semester A well-rounded

LinkedIn profile