Professional Documents
Culture Documents
REMINDER
• In order to having high efficiency and effective of the tutorial, everyone
should involve and take part.
ENT 457 – Management, • Extra reading and effort is needed in order for having better
understanding.
1 2
Chapter 5 Chapter 5
1. How does factor weighting incorporate personal preference in 2. Although most organizations may take the location decision
location choices? infrequently, there are some organizations that make the decision
Different weights can be given to different factors. Personal quite regularly and often. Provide one or two examples. How might
preferences are included. For example, if management wants to their approach to the location decision differ from the norm?
locate where cultural attractions abound, it can load that factor, Franchise operations may add new units per year; Exxon,
which will bias against most small towns. McDonald’s, and Walmart add hundreds of units per year, meaning
almost daily location decisions. For such organizations, the location
decision becomes more structured, more routine. Perhaps by
repeating this process they discover what makes their strategic
locations decisions successful.
3 4
6/23/2021
Chapter 5 Chapter 5
3. How can the center-of-gravity method be used to find the best 4. Why shouldn’t low wage rates alone be sufficient to select a
locations for local services such as public libraries, medical centers, location?
or post offices? What constraints should be considered when the Besides low wage rates, productivity should be considered also.
method is used in large, congested cities? Employees with poor training, poor education, or poor work habits
The center-of-gravity method assumes that cost is directly are not a good buy. Moreover, employees who cannot or will not
proportional to both distance and volume shipped. For service reach their place of work are not much good to the organization.
facilities, revenue is assumed to be directly proportional to
proximity to markets.
5 6
Chapter 5 Chapter 5
a) At which site should Subway open the new restaurant?
5. Subway, with more than 27,000 outlets in the U.S., is planning for a
new restaurant in Buffalo, New York. Three locations are being
considered. The following table gives the factors for each site. Factor Weight Maitland Baptist Church Northside Mall
Space 0.30 60 18 70 21 80 24
Factor Weight Maitland Baptist Church Northside Mall
Costs 0.25 40 10 80 20 30 7.5
Space 0.30 60 70 80
Traffic density 0.20 50 10 80 16 60 12
Costs 0.25 40 80 30
Neighbourhood
0.15 50 7.5 70 10.5 40 6
Traffic density 0.20 50 80 60 income
Chapter 5 Chapter 5
b) If the weights for Space and Traffic density are reserved, how
would this affect the decision? 6. The fixed and variable costs for three potential manufacturing plant
sites for a rattan chair weaver are shown:
Factor Weight Maitland Baptist Church Northside Mall
Site Fixed cost per year ($) Variable cost per unit ($)
12 14 16 1 500 11
Space 0.20 60 70 80
2 1000 7
Costs 0.25 40 10 80 10 30 7.5 3 1700 4
Chapter 5 Chapter 5
b) For a production of 200 units, which site is best?
• Site 1 is optimal for production less
than or equal to 125 units. • For 200 units, site 2 is optimal.
• Site 2 is optimal for production
between 125 and 233 units.
• Site 3 is optimal for production
above 233 units.
11 12
6/23/2021
Chapter 5 Chapter 5
Map coordinates
City
7. A chain of home health care firms in Louisiana needs to locate a X Y
central office from which to conduct internal audits and other Covington 9.2 3.5
periodic reviews of its facilities. These facilities are scattered Donaldsonville 7.3 2.5
throughout the state, as detailed in the following table. Each site, Houma 7.8 1.4
except for Houma, will be visited three times each year by a team of Monroe 5.0 8.4
workers, who will drive from the central office to the site. Houma Natchitoches 2.8 6.5
will be visited five times a year. Which coordinates represent a good New Iberia 5.5 2.4
central location for this office? What other factors might influence Opelousas 5.0 3.6
the office location decision? Where would you place this office? Ruston 3.8 8.5
Explain.
13 14
Chapter 5 Chapter 5
Map coordinates
City Weight
X Y • The distance-minimizing location is at (5.95, 4.35). This minimizes
Covington 3 9.2 27.6 3.5 10.5 distance traveled, but is “straight line”, which does not reflect realities
Donaldsonville 3 7.3 21.9 2.5 7.5 of highway routes. It does not consider rivers, bridges, and other
Houma 5 7.8 39 1.4 7 geographical impediments. Consider placing the office as near the
Monroe 3 5.0 15 8.4 25.2 center of gravity as possible and still be on or near a major highway.
Natchitoches 3 2.8 8.4 6.5 19.5 Students who overlay this onto a map of Louisiana should recognize
New Iberia 3 5.5 16.5 2.4 7.2 that Baton Rouge would be an ideal location.
Opelousas 3 5.0 15 3.6 10.8
Ruston 3 3.8 11.4 8.5 25.5
26 154.8 113.2
154.8 113.2
coordinate − x = = 5.95 coordinate − y = = 4.35
26 26 15 16
6/23/2021
Chapter 5 Chapter 5
8. What are the alternative forms of work cells discussed in this 9. What are the variables that a manager can manipulate in a retail
chapter? layout?
Three types of work cells are the small work cell within a plant, Retail store layout variables that a manager can manipulate are:
focused work center, and focused factory. o Overall arrangement or pattern through the store
o The allocation of space to individual products
17 18
Chapter 5 Chapter 5
10. Gordon Miller’s job shop has four work areas, A, B, C, and D. It cost Gordon $1 to move 1 work piece 1 foot. What is the weekly
Distances in feet between centers of the work areas are: total material handling cost of the layout?
A B C D A B C D A B C D
A - 4 9 7 A - 4 9 7 A - 8 7 4
B - - 6 8 B - - 6 8 B - - 3 2
C - - - 10 C - - - 10 C - - - 6
D - - - - D - - - - D - - - -
Workpieces moved, in hundreds of workpieces per week, between • movements = 4 × 8 + 9 × 7 + 7 × 4 + 6 × 3 + 8 × 2 + 10 × 6
pairs of work areas, are: • movements = 21700
A B C D • cost = 21700 × $1 = $21700
A - 8 7 4
B - - 3 2
C - - - 6
D - - - -
19 20
6/23/2021
Chapter 5
11. You have just been hired as the director of operations of Reid
Chocolates, a purveyor of exceptionally fine candies. Reid To
Refrigerator (1)
Chocolates has two kitchen layouts under consideration for its
Counter (2)
Storage (4)
Stove (5)
Sink (3)
recipe making and testing department. The strategy is to provide
the best kitchen layout possible so that food scientists can devote
their time and energy to product improvement, not wasted effort in From
the kitchen. You have been asked to evaluate these two kitchen Refrigerator (1) 0 8 13 0 0
layouts and to prepare a recommendation for your boss, Mr Reid, Counter (2) 5 0 3 3 8
Sink (3) 3 12 0 4 0
so that he can proceed to place the contract for building the Storage (4) 3 0 0 0 5
kitchens. Stove (5) 0 8 4 10 0
21 22
𝑇 𝐷 𝑇 𝐷
To 𝑇 ×𝐷 = 600 To 𝑇 ×𝐷 = 602
Refrigerator (1)
Refrigerator (1)
Counter (2)
Counter (2)
Storage (4)
Storage (4)
Stove (5)
Stove (5)
Sink (3)
Sink (3)
Layout 1 : 600
Layout 2 : 602
From From
Refrigerator (1) 0 8 13 0 0 Refrigerator (1) 0 8 13 0 0
Counter (2) 5 0 3 3 8 Counter (2) 5 0 3 3 8
Sink (3) 3 12 0 4 0 Sink (3) 3 12 0 4 0
Storage (4) 3 0 0 0 5 Storage (4) 3 0 0 0 5
Stove (5) 0 8 4 10 0 23
Stove (5) 0 8 4 10 0 24
6/23/2021
Immediate
Task Time (sec)
predecessors
Chapter 5 Chapter 5 A
B
12
15
-
A
12. Standford Rosenberg Computing wants to establish an assembly a) What is the cycle time?
C 8 A
D 5 B, C
line for producing a new product, the Personal Digital Assistant E 20 D
(PDA). The tasks, task time, and immediate predecessors for the 60
tasks are as follows: Production time available per day
Immediate cycle time =
Task Time (sec) units required per day
predecessors
A 12 - 60 × 60
B 15 A cycle time = = 20 seconds per PDA
180
C 8 A
D 5 B, C
E 20 D
25 26
Immediate Immediate
Task Time (sec) Task Time (sec)
predecessors predecessors
Chapter 5 A
B
12
15
-
A
Chapter 5 A
B
12
15
-
A
C 8 A C 8 A
b) What is the theoretical D 5 B, C c) Can the theoretical minimum D 5 B, C
minimum for the number of E 20 D actually be reached when E 20 D
workstations that Rosenberg 60 workstations are assigned? 60
can achieve in this assembly cycle time = 20 seconds per PDA cycle time = 20 seconds per PDA
line? minimum workstation = 3
15
∑ Time for task 𝑖
minimum workstation = B
cycle time 12 5 20
60 A D E
minimum workstation = =3 8
20
C
Yes, it is feasible
27 28
6/23/2021
Chapter 6 Chapter 6
1. Define sales and operation planning. 2. Define aggregate planning.
Sales and Operations Planning (S&OP) balances resources and Aggregate planning is concerned with the quantity and timing of
forecast demand and aligns the organization’s competing demand production for the intermediate future; typically encompasses a
(from supply chain to final customer) while linking strategic planning time horizon of 3 to 18 months.
with operations overall planning horizons.
29 30
Chapter 6 Chapter 6
3. List the strategic objectives of aggregate planning. Which one of 4. What are the advantages and disadvantages of varying the size of
these is most often addressed by the quantitative techniques of the workforce to meet demand requirements each period?
aggregate planning? Which one of these is generally the most • The advantage of varying the size of the workforce as required
important? to adjust production capacity is that one has a fundamental
• Strategic objectives: minimize cost over the planning period, ability to change production capacity in relatively small and
smooth fluctuations in workforce, drive down inventory levels precise increments.
for time-sensitive stock, and meet a high level of service
• The disadvantages are that a ready supply of skilled labor is not
regardless of cost.
always available, newly hired personnel must be trained, and
• Cost minimization is the most often treated quantitatively and is layoffs undermine the morale of all employees and can lead to a
generally the most important. wide-spread decrease in overall productivity.
31 32
6/23/2021
33 34
Chapter 6 Chapter 6
*No cost is incurred for unmet demand, but unmet demand a) Vary the workforce so that production meets demand. Chua had
(backorders) must be handled in the following period. If half or more eight workers on board in June.
of a worker is needed, round up) • Production per person per day: 8 hr/person ÷ 4 hrs/disk
8 hr/person
Other data • Therefore, each person
for 20can produce
working 2 disks
40 disks per per day, or 40
Current workforce (June) 8 people 4 hrs/disk
Labor-hours/disk 4 hours disks per month. days month
Workdays/month 20 days
Beginning inventory 150 disks
No requirement for ending inventory 0 disk
37 38
Chapter 6
b) Vary overtime only and use a constant workforce of eight.
• Production per person per day: 8 hr/person ÷ 4 hrs/disk
• Therefore, each person can produce 2 disks per day, or 40
disks per month.
• Inventory cost = (10+20+20) × $8 = $400
• Hiring cost = (7+1+3+3) × $40 = $560
• Layoff cost = (2+2) × $80 = $320
• Total cost = $400 + $560 + $320 = $1280
39 40
6/23/2021
Chapter 6
8. What are the three information needs of the transportation model?
Three information needs of the model: the origin points and the
• Extra total (OT) cost = 1580 × (4 hrs/disk × $18/hr – 4 hrs/disk × $12/hr) capacity or supply per period at each; the destination points and the
demand per period at each; and the cost of shipping one unit from
= 1580 × ($72 - $48) = $37920
each origin to each destination.
• Holding cost = 70 × $8 = $560
• Total cost = $37920 + $560 = $38480
41 42
Chapter 6 Chapter 6
9. How do you know when an optimal solution has been reached? 10. What is meant by an unbalanced transportation problem, and how
An optimal solution has been reached when all improvement would you balance it?
indices (profits) are non-negative (non-positive). • Total supply is not equal to total demand in an unbalanced
transportation problem.
• Such a problem can be balanced by adding a dummy row (supply <
demand) or column (demand < supply).
43 44
6/23/2021
From To Demand period 1 Demand period 2 Demand period 3 Excess Supply From To Demand period 1 Demand period 2 Demand period 3 Excess Supply
0 4 8 0 0 4 8 0
Initial inventory 20 Initial inventory 20
20
100 104 108 0 100 104 108 0
Regular time period 1 30 Regular time period 1 30
20 10
150 154 158 0 150 154 158 0
Overtime period 1 10 Overtime period 1 10
10
200 204 208 0 200 204 208 0
Subcontract period 1 5 Subcontract period 1 5
5
100 104 0 100 104 0
Regular time period 2 35 Regular time period 2 35
35
150 154 0 150 154 0
Overtime period 2 12 Overtime period 2 12
5 7
200 204 0 200 204 0
Subcontract period 2 5 Subcontract period 2 5
5
100 0 100 0
Regular time period 3 30 Regular time period 3 30
30
150 0 150 0
Overtime period 3 10 Overtime period 3 10
10
200 0 200 0
Subcontract period 3 5 Subcontract period 3 5
5
47 48
Demand 40 50 40 32 172 Demand 40 50 40 32 172
6/23/2021
From To Demand period 1 Demand period 2 Demand period 3 Excess Supply From To Demand period 1 Demand period 2 Demand period 3 Excess Supply
0 4 8 0 0 4 8 0
Initial inventory 20 Initial inventory 20
20 20
100 104 108 0 100 104 108 0
Regular time period 1 30 Regular time period 1 30
20 10 20 10
150 154 158 0 150 154 158 0
Overtime period 1 10 Overtime period 1 10
0 10 0 10
No. of cell = 12 200 204 208 0 200 204 208 0
Subcontract period 1 5 Subcontract period 1 5
5 5
No. of row (m) = 10 100 104 0 100 104 0
Regular time period 2 35 Regular time period 2 35
35 35
m + n – 1 = 13 ≠ 12
Subcontract period 2
200 204
5
0
5 Subcontract period 2
200 204
5
0
5
100 0 100 0
Initial solution is
Regular time period 3
30
30 Regular time period 3
30
30
degenerate
Overtime period 3
150 0
10 Overtime period 3
150 0
10
10 Cost = $ 11790 10
200 0 200 0
Subcontract period 3 5 Subcontract period 3 5
5 5
49 50
Demand 40 50 40 32 172 Demand 40 50 40 32 172
Cost = $ 340800
Chapter 6 Regular-time cost per knob $ 50
Overtime cost per knob $ 60 No. of cell = 14
12. The production planning Subcontracting cost per knob $ 70
period for knobs at Al-Arabi Carrying cost per knob per month $ 2 No. of row (m) = 14
Factory, Egypt, is 6 months.
Cost data is as follows: Month Jab Feb Mar Apr May Jun No. of column (n) = 6
Demand 800 1000 1200 1400 1200 1000
For each of the next 6 Capacity
m + n – 1 = 19 ≠ 14
months, capacity and Regular time 800 800 800 800 800 800
demand data for knobs are Initial solution is
Overtime 200 200 200 200 200 200
as follows: degenerate
Subcontracting 400
Chapter 7 Chapter 7
1. Describe the four types of inventory. 2. What is the implication of the Pareto principle?
The four types of inventory are: The purpose of the ABC system is to identify those items that
• Raw material—items that are to be converted into product require more attention due to cost or volume.
• Work-in-process (WIP)—items that are in the process of being converted
• Finished goods—completed items for which title has not been transferred
• Maintenance, repair, and operating supplies (MRO)—items that are
necessary to keep the transformation process going
53 54
Chapter 7 Chapter 7
3. Identify and explain the types of costs that are involved in an 4. Explain the major assumptions of the basic EOQ model.
inventory system. Assumptions of EOQ model
Types of costs:- • demand is known and constant over time; lead time is known
• holding cost: the cost of capital invested and space required and constant
• shortage cost: the cost of lost sales or customers who never return; the • receipt of inventory is instantaneous
cost of lost goodwill
• ordering cost: the costs associated with ordering, transporting, and
• quantity discounts are not possible
receiving the items • the only variable costs are the costs of placing an order or
• unit cost: the actual cost of the item setting up production and the cost of holding or storing
inventory over time
• if orders are placed at the right time, stockouts or shortages can
be completely avoided.
55 56
6/23/2021
Chapter 7 Chapter 7
5. What is meant by “service level”? 6. What is “safety stock”? What does safety stock provide safety
Service level refers to the probability that demand will not be against?
greater than supply during lead time. It is the complement of the Safety stock is inventory beyond average demand during lead time,
probability of a stockout. held to control the level of shortages when demand and/or lead
time are not constant.
Inventory carried to ensure that the desired service level is reached.
57 58
59 60
6/23/2021
Chapter 7 Chapter 7
a) Develop an ABC classification for these 10 items. Takes the top
20% of the 10 items, based on a criterion of demand times cost Item code Price/unit Annual demand (units) Demand Cost Classification
A2 50 3000 150,000 B
per unit, should be A items. The next 30% of the items are B8 12 4000 48,000 C
categorized as B items. The remaining 50% of the items become C7 45 1500 67,500 B 30%
C items. D1 10 6000 60,000 B of B
Item code Price/unit Annual demand (units) Demand Cost Classification E9 20 1000 20,000 C
A2 50 3000 150,000 F3 500 500 250,000 A 20%
B8 12 4000 48,000 G2 1500 300 450,000 A of A
C7 45 1500 67,500 H2 20 600 12,000 C
I5 10 1750 17,500 C 50%
D1 10 6000 60,000
J8 5 2500 12,500 C of C
E9 20 1000 20,000
F3 500 500 250,000
G2 1500 300 450,000
H2 20 600 12,000
I5 10 1750 17,500
J8 5 2500 12,500 61 62
Chapter 7 Chapter 7
b) How can the company use this information? c) The company review the classification and then places item A2
The company can use this information to manage A and B items into the A category. Why might he do so?
more closely and to save ordering costs on less important C
A2 could easily move to the A Item code Demand Cost Classification
items by ordering only when A or B items are being ordered A2 150,000 A
category based on annual dollar
from the same supplier. B8 48,000 C
volume. In a small sample, 30% of the C7 67,500 B
items can be placed in the A category D1 60,000 B
if deemed appropriate. E9 20,000 C
F3 250,000 A
G2 450,000 A
H2 12,000 C
I5 17,500 C
J8 12,500 C
63 64
6/23/2021
Chapter 7 Chapter 7
9. William Beville’s computer training school, in Richmond, stocks 9. William Beville’s computer training school, in Richmond, stocks
workbooks with the following characteristics: workbooks with the following characteristics:
Demand = 19500 units/year, Order cost = $25/order, Holding cost = Demand = 19500 units/year, Order cost = $25/order, Holding cost =
$4/unit/year $4/unit/year
a) Calculate the EOQ for the workbooks. b) What are the annual holding costs for the workbook?
ℎ ∗ 4
2𝐴𝐷 2 25 19500 𝑄 = 494 = $988
𝑄∗ = = = 493.71 ≈ 494 units 2 2
ℎ 4
65 66
Chapter 7 Chapter 7
10. ABC Company produces polymer injection components. Currently it
plans to expand its production by introducing new product. Accordingly
9. William Beville’s computer training school, in Richmond, stocks to the analysis, the demand for the injected component is forecast about
workbooks with the following characteristics: 100 kg per month, and it can manufacture at the rate of 5000 kg per
Demand = 19500 units/year, Order cost = $25/order, Holding cost = month. To initiate production, the machines have to be thoroughly
$4/unit/year checked and cleaned, and it costs the company RM100 per set-up. The
cost to produce this injected component is RM50 a kg, and the inventory
c) What are the annual ordering costs? holding cost is estimated as 20 percent annually. Backorder is allowed
𝐴𝐷 25 19500 and it is found that it will cost RM1 per kg short for loss of good will and
= = $987 the shortage penalty is estimated to be RM2 per kg short per month.
𝑄∗ 494 Supplier A proposed to deliver the injected components at the flat rate
of RM50 per kg. After estimation, it will costs RM60 in paperwork and
labour to place an order. If due to some reasons, it is confirm that
backorder will be occur, should ABC company order from supplier A or
67 produce internally? 68
6/23/2021
Step 1 : Extract the information and prepare it in table form Step 2 : Identify the model needed for the problem
π RM 1 RM 2 × 12 = RM 24 π RM 1 RM 2 × 12 = RM 24
D 100 kg × 12 = 1,200 kg i 0.20 D 100 kg × 12 = 1,200 kg i 0.20
5,000 kg × 12 = 60,000 kg 5,000 kg × 12 = 60,000 kg
cinternal RM 50 csupplier A RM 50 cinternal RM 50 csupplier A RM 50
Ainternal RM 100 Asupplier A RM 60 Ainternal RM 100 Asupplier A RM 60
hinternal RM 50 × 0.20 = RM 10 hsupplier A RM 50 × 0.20 = RM 10 hinternal RM 50 × 0.20 = RM 10 hsupplier A RM 50 × 0.20 = RM 10
69 70
Step 3 : Derive the proper equation of Q, b and K(Q,b) for the identified EPQ with backlog
model in step 2.
Remember that
EOQ >>
71 72
6/23/2021
75 76
6/23/2021
81 82
83 84
6/23/2021
Chapter 7 Chapter 7
a) Determine the weight of salmon fish that John should order. b) Refer to the weight in (a), evaluate the optimum duration in
term of days in order to place next order and how will John alert
D = 175 kg x 12 = 2100 kg/year he should place a new order. Illustrate this inventory profile.
c = RM 185 / kg
𝑇 = 𝑄 ⁄𝐷 = 130 ⁄ 2100 = 0.0619 year = 22.6 days
A = RM 200
L = 3 weeks 2100
ROP = 𝑑 × 𝐿 = 3 × 7 = 120.82 kg = 120 kg
i = 0.22 + 0.03 + 0.02 = 0.27 365
h = ic = 0.27 × 185 = RM 49.95 / kg
Chapter 7 Chapter 7
c) Suppose that the salmon fish sell for RM 400 per kg. Evaluate d) If the salmon fish have a shelf life of only 16 days, predict the
either these salmon fish a profitable item for John and thus trouble with the policy that derived in answer (a). Suggest a
estimate the annual profit or annual loss can John expect to policy to help John and determine either salmon fish still
realize from this item? Assume that he operates the system profitable.
optimally. Order size of 16 days = × 16 = 92.05 ≈ 92 kg
𝐴𝐷 200 2100
Total cost 𝐾 𝑄∗ , 𝑏 = 𝑐𝐷 + = 185 2100 + = RM391730.77 𝐴𝐷 200 2100
𝑄 130 Total cost 𝐾 𝑄∗ , 𝑏 = 𝑐𝐷 + = 185 2100 + = RM393065.22
𝑄 92
Total sell = 400 − 185 × 2100 = RM451500.00
Annual profit = RM451500.00 − RM393065.22 = RM58434.78
Annual profit = RM451500.00 − RM391730.77 = RM59769.23
87 88