ISSUES POTENTIAL RISK POTENTIAL OPPORTUNITY

STRENGTHS      
Maximize office productivity; Exercise
problem solving abilities of the
Competent Workforce workforce; Improved profitability and
stronger positive growth as a team;
1 Encourage positive work relationships

Provide value that engage customers and

build strong relationships; Enhances
Good customer care service
office reputation; Provides a competitive
advantage; Improve employees’ morale
2
Positive work environment encourages
more productivity and efficiency;
Employees carry the right attitude;
Happiness is directly proportional to
creativity; Employees believe in risk
Conducive work space
taking; Positive employees are strong
believers of Team Work; A multiplying
effect of happiness;
Successful employees leading to office
3 success
More efficient and effective production
Occurrence of system failure
Availability of software tools in the delivery of service of better-quality output thru automation
or malfunction
4 or computerization
Restricted policies, rules,
regulation, and Provide guidance, consistency,
Existence of established policies, rules, regulation and requirements
requirements due to accountability, efficiency, and clarity on
per division/unit
fragmented approach during how a specific division/unit operates
5 its crafting
 Accessibility of real-time data by CTO;
Prompt creation, production, release,
Availability of real property information system (eTRACS) that links to Power outage, data and issuance of assessment documents,
the City Treasurer Office (CTO) loss/outdated tax declaration/certification, and all
other assessment records including tax-
6 mapping records and the likes
Holistic and integrated approach of the
process from the start of formulation up
On-going transition to ‘unified system’ in the creation, production, Difficulty to incorporate (but
to releasing and archiving; Mastery of
release, and issuance of assessment documents, tax not impossible) other
the system or software used; Avoid
declaration/certification, and all other assessment records including transactions not supported
confusion and recurring error due to
tax-mapping records and the likes by the system to be used
multiple software or systems being
7 utilize in every transaction
Updated information like lines or
property boundaries could easily be
Updated Tax Maps or Property Identification Maps
determined including actual use and
8 other pertinent data
Available copies/files of approved subdivision plan with technical Accurate and easy plotting of boundaries
9 descriptions and other important data
Outdated property
Property Identification map is linked to the approved tax declaration Recommend for the linkage of Tax maps
identification map since it is
using the WinRoll system to etracs to have a unified sytstem
10 not linked to etracs
Additional revenue source of LGU-
Income generating department
11 GenSan
WEAKNESSE
     
S
Hampers or delays the
delivery of overall office Possible means to encourage employees
Limited workforce, materials, equipment and other needed
1 services and other related to use or implement Innovative Thinking
resources
tasks; Overloading of tasks System
or activities assigned to
 personnel to cope up with
the demands; Exhaustion of
personnel due to
overloading of task
Compromises the Physical,
Mental, and Emotioal state Intensify the implementation of the
Vulnerability of personnel to the impact of pandemic
or condition of some, if not CoVid 19 protocols
2 all, personnel
Time consuming due to data
migration either thru
Complement each other in terms of their
automation or manual
respective limitations due to the bulk
Using 2 or more software in the delivery of various services encoding; Unnecessary and
and crucial characteristics of data
(Automated & Manual Systems) redundant activities or
needed to be transferred or migrated
processes to maintain the
from one software to the other
possible synchronicity of the
3 software used
Use of Quantitative Method
to measure employees’
performances on
Incompatible or inconsistent System or Method of monitoring of
units/divisions tasks and
4 MOVs (Means of Verification) used in OPCR and IPCRs in selective
activities that require a
units or divisions (Quantitative vs. Qualitative)
degree of quality or
qualitative means to provide
accurate and reliable output
5 Lack of additional storage space Compromise the systematic
arrangement of records and
other supplies and
resources; Use of other
vacant areas or spaces in the
office not conducive for
storing, keeping, and
 archiving
Diminish or reduce the
potential income of the city
because of not using the
Outdated or obsolete Schedule of Market Value (SMV of 1995) Current Market Value of the
property as the basis of Real
Property Assessment for
6 taxation purposes
Multiple claims of the
property that leads to court
litigation where CAS is
summoned as an expert Multiple collection of real property tax
7 Multiple declared tax assessment on single property
witness of the case; Problem on the same property
on TMD due to tax map
should only possess unique
or single property owner
Superficial approach to
resolve problems, issues,
and concerns per
division/unit that could lead
Lack of holistic approach in formulating (revision/updating) a to another problem along
comprehensive policies and procedural guidelines in all transactions the way; Compromise the
efficiency and effectiveness
of the office along the
process due to ‘kanya-kanya
8 system’
Compromise the maximum
potential and possible best
Pending operational development projects under various divisions or
practices of various
units
divisions/units in their
  respective output
 Insufficient and multiple data that is approved by the DENR that Creation of multiple tax Coordinate with the DENR before
  provides an indistinct interpretation in the LGU declaration adoption of changes
OPPORTUNI
     
TIES
Maximize the use of ICT in the
Implementation of Alternative Work Arrangement
1 Workplace and other work initiatives
Ensure or guarantee the continuity of
majority of the offered services;
Office software/systems used are conducive both for office and
Encourage Work from Home (WFH)
online operations
activities; Inspire other work alternatives
2 like rigid field work operations
Data gathered and used for Easy, convenient, and speedy inspection
verification is not reflected and verification; Proposal to include in
Implementation of inspection and verification via Google Earth
on real-time (dependent the next budget the purchase of licensed
3 Google Earth updates) Google Earth to ensure real-time data
Impartial knowledge
acquisition due to
Readily available and more accessible training, seminars, workshop, technology glitches and Encourage maximum employees’
and the likes for all employees thru web/online platforms with less or issues like sluggish internet participation; Less or no budget
no monetary cost connection and limited or restrictions or conditions
lack of knowledge in using
4 various online platforms
Priority on updating and enhancement of all office process to live up Reluctant employees to Fast, reliable and quality service could be
5 to the new directives and other related mandates dynamic changes accorded to all
Consolidate all land-related information
of all parcels of land within the LGU to
6 Establishment of a unified land information system
standardize the use for all departments
concerned
THREATS      
Many employees are candidate for retirement this year and the Might add to the limited New bread could be hired that is more
1 succeeding years man power open to change
 Transactions might be
Purchase of power generator must be
Occasional brownouts/blackouts hampered because it's
given priority
2 software base
approval of the valuation Reform act to
Lack of uniform and centralized property valuation systems and disproportional application established a uniform and accepted
methodologies of valuing real property standards for the valuation of real
3 property
affects/ limits the issuance
of tax declaration, and willingness of parties with different
Land tenure and boundary disputes create conflicts between jurisdictions to resolve boundary
neighboring conflicts
4 municipalities/provinces
issuance of various tax resolve land issues by the DENR and
conflicting policies on land tenancy (timberland versus issued title)
5 declarations other government agencies
suspension in the issuance , processing and approval of survey restricts potential areas/land
campaign on the lifting of suspension
6 authority, survey plans and public land applications in the city for real property taxation
Presence of "professional squattters" occupying public and privately- restricts potential areas/land Engagement of resolutions to
7 owned properties for real property taxation address ?????joint