Republic Of the Philippines

STI College of Ormoc

Ormoc City, Leyte

Risk Management as Applied to

Safety, Security and Sanitation

Submitted by:
Loberos, Jaya Mae S.

Submitted to:
Mr. Benjie Bandoja
Subject Instructor
HOMEWORK
Instructions:

1. Accomplish the following tasks:

o Research online and select a food establishment within your area or locality where you can
observe and/or check the following prerequisite program (PRP) groups and their elements:

 Maintenance and Sanitation

–Jollibee has intensified the sanitation of its wares by adding extra cleaning steps in its
dishwashing procedure. High-touch point surfaces in stores, including doors, handles,
and knobs, are disinfected every 30 minutes. Solid surfaces as well as other areas with
possible customer contact are cleaned every hour. Jollibee has reliably been setting the
standard in the fast help café industry with regards to the strictest norms in food
handling and sterilization. From the sourcing of crude materials to food stockpiling,
readiness and dealing with, the brand has consistently focused on it to guarantee the
wellbeing and prosperity of its clients. With the changing requests of the new ordinary
and change in buyer propensities, Jollibee rushes to adjust by executing significantly
stricter security gauges in the entirety of its branches, for eat in as well as for
conveyance, take out, and drive-through.
 Personal Hygiene –

–Strict safety and cleanliness measures are implemented starting from food preparations,
with the Jollibee crew wearing the prescribed PPEs, including face masks, face shield,
and hand gloves. Their face shields are disinfected every four (4) hours or every after
break, while face masks and hand gloves are changed every 30 minutes. The store
crew’s temperature is also checked three times – before, mid, and after shift – to ensure
they are fit to work. They also prevent and reduce risks in order to ensure the quality
and safety of our products and services, protect the lives and safety of our employees.
They take the lead and oversee the strict implementation of safety precautions, such as
wearing of safety gear, physical distancing, no-touch and cashless transactions, and
intensified cleaning and sanitation. – (jollibee.com.ph)
 Transportation or Delivery –

– In Jollibee they do transportation by using their delivery motor if they loaded for
deliveries they do food panda or do it online for delivery. The solution is to make an
online delivery where the customer can easily select what they want to order by
 browsing the page without interaction with the crew. To make it easy for everyone
especially for those who are not much familiar with the online delivery, I will make this
step-by-step tutorial how to order in Jollibee online. When they do delivery they wear a
mask to protect customers health. Allowing customers to have peace of mind as they
avail of their deliveries, Jollibee makes certain that all delivery bags are sanitized with
every transaction. The paper bags that customers receive also include the Jollibee safety
seal, along with a delivery slip indicating the body temperature of the store crew and
delivery rider who handled their food. During delivery, riders wear the proper safety
gear and practice physical distancing and No-touch transactions for added safety.
Customers can claim their orders on top of the delivery bag and observe a 2-meter
distance from the rider. Should the delivery location be in a building, customers can
receive their orders and pay at the lobby.
 Training –

At Jollibee, employees received extensive training so that they could learn the corporate
values of integrity and humility. Jollibee does provide the needed training before the
employee starts working. All prospective partners were evaluated on their standing the
community, their leadership and people-handling skills, their willingness to devote time
to the management of the restaurant, and their successful completion of the training
program. Therefore, trainings programs were structured on the basis of the defined high
standard requirements and all employees are required to attend the comprehensive
training to meet the company standards. The trainings programs can result in several
benefits. It equips the employees with better skills and knowledge as well as aligning
them with the company goals.

References: https://2ndopinion.ph/jollibee-implements-topnotch-sanitation-and-safety-standards/