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Promotional support conative advertisements are designed to support other promotional efforts
using :
Coupons
Phone-in promotions
Sweepstakes
Internet promotions/coupons
Executional Frameworks
An executional framework is the manner in which an ad appeal is presented
Animation
Slice of life
Dramatization
Testimonial
Authoritative
Demonstration
Fantasy
Informative
Animation
Originally used by firms with small advertising budgets.
Increased use due to advances in computer technology.
Rotoscoping
Clay animation
Computer graphics
Slice of Life
(Dramatization)
Attempt to provide solutions to the everyday problems faced by consumers or businesses.
Show common things people experience, especially the problems they encounter. Then, the
product is made available to solve the problem.
Encounter
Problem
Interaction
Solution
Dramatization
Similar to slice-of-life executional framework.
• Uses the same format of presenting a problem, then providing a solution.
• The difference lies in the intensity and story format.
An effective and dramatic advertisement is difficult to pull off, because it must be completed in
either thirty or sixty seconds. Building a story to a climatic moment is challenging, given such a
short time period.
Testimonials
The testimonial type of executional framework is being used when a customer in an
advertisement tells about a positive experience with a product.
Enhance credibility
Source
Customers
Paid actors
Authoritative
In using the authoritative executional framework, an advertiser seeks to convince viewers that a
given product is superior to other brands.
Expert authority
Scientific or survey authority
Demonstration
Advertisements using the demonstration executional framework are designed to show how a
product works.
Effective way to communicate the attributes of a product
Shows product being used
Television and the Internet
Fantasy
Fantasy executions are designed to lift the audience beyond the real world to a make-believe
experience.
Some fantasies are meant to be realistic. Others are completely irrational.
Common themes- Sex, Love, Romance
Products such as perfume/cologne
Informative
Informative ads present information to the audience in a straightforward matter. One of the keys
to informative advertising is the placement of the advertisement.
Informative ads are prepared extensively for radio advertisements, where only verbal
communication is possible but are less common in television and print because consumers tend
to ignore them.
Informative ads work well in high involvement purchase situations.
As a result, the informative framework continues to be a popular approach for business-to-
business advertisers.
Spokespersons
Celebrities
CEOs
Experts
Typical persons
Celebrity Spokespersons
Most common
Featured in 6% of ads
Enhance brand equity
Create emotional bonds
More effective with younger consumers
Athletes popular
Establish brand personality
Spokespersons
CEOs
Highly visible and personable
Can be major asset
Used by local companies
Experts
Expert in their field
Authoritative figure
Typical persons
Paid actors
Typical, everyday people
Expert Sources
Physicians
Lawyers
Financial Planners
Nutritionists
Musicians
Source Characteristics
Attractiveness
Trustworthiness
Similarity
Expertise
Likeability
Advertising Effectiveness
Advertising effectiveness helps brands determine if their ads are hitting the mark with their
audience, and whether they’re getting the best returns.
This enables them to measure the strengths, weaknesses and ROI of specific campaigns, so they
can adjust accordingly.
With more consumers taking control and blocking ads they don’t want to see, brands must take
care to ensure theirs hit the mark, with the perfect mix of reach and relevance.
There are different tests and several techniques in each of the test to evaluate advertising
effectiveness. Test depends on the aspects to be evaluated. Based on Philip Kotler’s views, let us
first discuss classification of tests (various ways or approaches) to evaluate advertising
effectiveness.
1. Pre-test and Post Test:
Pre-test implies testing advertising message before it is sent to specific media. Post test implies
testing impact of a message after it is published in any of the media.
Media Planning
Media planning is the series of decisions involved in delivering the promotional message to the
prospective consumers. It is the process of directing the advertising message to the target
audience by using the appropriate channel at the proper time and place.
The media plan marks on the best way to get the advertiser’s message to the market. Generally,
the goal of the media plan is to find that combination of media that allows the marketer to
communicate the message in the most effective manner to the largest number of potential
customers at the lowest cost.
Media planning assists in controlling wasteful advertising. It ensures die optimum-utilisation of
resources spent on advertising. In media plan, media objectives are decided keeping in view the
advertising objectives of the organisation. Media plan specifies media strategies. Media strategy
means plans of action designed to attain media objectives.
Media planning refers to an analytical method for making media decisions, and describes the
process of taking the message across to the target audience at the right time and place, and using
the right media vehicle.
As we know by now, media planners work in close cooperation with the creative people. The
creative execution often decides the direction of media planning. Conversely, media planning
also shapes the creative execution.
It comprises of media plan brief, understanding budgets, goals and market scenario, target
audience analysis using research-driven tools, and different media sites and ad. It determines
how advertising time and space in various media will be used to achieve the advertising
objectives and marketing objectives of the company.
The basic goal of media planning is to find out that combination of media which enables the
advertiser to communicate the ad-message in the most effective manner at lowest cost.
Media planning assists in controlling wasteful advertising. It ensures die optimum-utilisation of
resources spent on advertising. In media plan, media objectives are decided keeping in view the
advertising objectives of the organisation. Media plan specifies media strategies. Media strategy
means plans of action designed to attain media objectives.
Therefore, deciding media objectives, media strategies, selecting of media, selection of
appropriate media-mix, deciding media-scheduling, etc., is known as media-planning. It also
involves monitoring media performance (follow up) and review of media plan.
Following are the steps which are involved in media planning are:
Step # 1. Market Analysis:
Every media plan begins with the market analysis of environmental analysis. Complete review of
internal and external factors is required to be done.
At this stage media planners try to identify answers of the following questions:
i. Identification of the Target Audience:
Which is the audience for our product? This happens to be the most important consideration in
the media decisions. We first examine our market plans and advertising plans. These provide us
details about the audience for our product.
Detailed studies of our audience can be made. We can describe our audience in terms of age,
religion, sex, education – these are demographic characteristics. We can describe it in terms of
their income and occupation.
Audience can also be described in psychographic terms – activities, interests, opinions forming a
lifestyle, personality traits, brand preferences. After having a complete picture of our target
audience, we undertake the study of the media’s readership in terms of demographic, economic
and psychographic terms.
Agencies conduct their own media research. Even media itself provides a demographic profile of
their readers. There are readership surveys to guide us. We have to select those media vehicles
whose demographic profile matches the target audience of our product. We can target our
product to a segment of the market.
Then we have to select that media vehicle which reaches this segment. We may have to use
another media vehicle to reach some other segment. It should, however, be seen that a united
image is projected and consistency of message is maintained through different media mix.
The target audience can be classified in terms of age, sex, income, occupation and other
variables. The classification of target audience helps media planner to understand the media
consumption habit, and accordingly choose the most appropriate media or media mix. Different
customers differ with regard to age, income, education level, personality, attitude etc. If target
audience or customers are educated and young, print media and T.V., can be selected. If number
of target customers is more, then mass-media like, T.V., Newspapers will be suitable.
In our example, we reach 3,000 people 4½ times on an average. It does not necessarily mean that
everyone has 4.5 exposures. It is just an average.
Generally, a single exposure may not work either in creating an awareness or provoking
someone to buy. The more the exposures, the better the impact. Besides, more exposures make
us rise above the competitive noise. It is good to plan how many we would like our audience to
see the message in a given medium.
While introducing a new product more frequency. When the ad size is small, we need more
frequency. When the message is complex, we need more frequency. Higher frequency helps us
stand out in the clutter.
We have to decide the effective frequency-it is not frequency which is needed to communicate
effectively with the target audience. It is a difficult thing to settle. There can be a minimum
frequency and maximum frequency to be effective.
Lesser frequency makes the communication ineffective. Higher frequency may be a waste of ad
resources. There can be also ad fatigue if there are too many repetitions.
While we talk of effective frequency to set the least number of exposures needed, we also
consider effective reach to indicate the percentage of the target audience exposed to the ad, some
minimum number of times or more. This adds the dimension of repetition to the concept of reach
and frequency.
Greater reach and frequency stretches the media budget. It is necessary to optimise both reach
and frequency. Balancing is difficult especially when two or more ads are being employed or two
or more media are being used. We have, therefore, to consider the message weight of the entire
media plan.
In the example given for gross impressions, the total target audience was 20,000. The audience
reached was 15,000. In other words, it was 75 per cent. The average frequency was (81,000 ÷
15,000) = 5.4. So the GRPs would be –
GRPs for TV are calculated generally for a week or a month. Television Rating Points in (TRPs)
are available in India calculated on the basis of the panel method. The ultimate business of TV is
to deliver the eyeballs. It is obviously an issue of audience share. Gross impressions in print
media are counted for every ad in every media vehicle used during the whole campaign.
There should be an attempt in the media objectives to balance the reach and frequency. There
should be an appropriate message weight at the same time. This will help us realise our
advertising plan. To face a heavy competitive campaign, we should have greater frequency to
ensure the repetition of the message.
It is not so important to have a wider reach. While advertising an innovation, a greater reach is
preferred to a greater frequency. It is also important to have a large message weight. Once the
media objectives are set, we are ready to develop strategies to realise them.
Step # 5. Selecting Suitable Media Vehicle within Each Selected Media:
After selecting media, appropriate media vehicles are to be selected. For example, after deciding
that advertising is to be done through newspaper, it is decided that in which newspaper it is be
done-whether through Indian Express, Tribune, or Hindustan Times, etc.
If it is decided that advertising is to be done through magazine, then out of various magazines,
appropriate magazine/magazines are selected. If advertising is to be done through television, then
it is decided that at which T.V. channel or in which T.V. programme advertisement is to be
given. Suitable media vehicles are selected to attain media objectives.
3. Internet Media
Tim Berners Lee invented the World Wide Web in 1989, and since then, the internet has been
taking over other types of media drastically. It is also known as Digital Media or New Media.
It is an attractive two-way communication where the users get to stay active and produce
information. The video or audio content delivered and communicated online comes in Internet
Media. Graphics, interactive elements, words, and images can be included in this type of media.
The Internet also allows us to see the types of news we want, making it a lot more convenient
than traditional media. From electronic mails to mobile messaging to online journals, all are
integral to internet media channels.
The types of internet media are Emails, Social Media, podcasts, online forums, blog websites,
classified ads, etc.
Implementation
Now you have a plan. Now it's time to set it in motion. This is when you buy media. Media
buying is the purchasing of the space in the selected media. This involves committing to the
media provider, submitting the ad, and paying the bill. This is the exciting part. You see all your
hard work come together.
Media Strategy
A media strategy is a plan of action that helps your business reach its target audience and to
improve the overall customer conversion rate. The conversion rate is the percentage
of people who take the desired action after engaging with your website, or any other form of
media that makes a call to action.
Media strategy, as used in the advertising or content delivery industries, is concerned with how
messages will be delivered to consumers or niche markets.
Elements of Media Strategy
There are several layers of the media environment. One needs to understand these layers and
then plan the media strategy accordingly.
1. Communication channels
The channels to establish excellent and clear communication with the media houses are
significant. They need to provide unambiguous, authentic, and clear information to these media.
2. News cycles
The media are mainly concerned with the news generation. There are various types of news
cycles, viz. the daily news like newspapers, 24-hours news like those on TV or blogs on the
internet, and the weekly or monthly news in magazines.
3. Popularity and reach of the medium
The effect of your media strategy can be measured by the reputation of your brand or company.
If the reach of your news and information is good, the viewership and the readership of your
articles are good and so is their impact.
4. Target audience
Here, you need to know what you expect from the media circulation. It would be best if you had
a clear idea of whom you want to target. The type of clients you expect determines the media
you choose.
The attributes of the target audience can be age, profession, culture, and many more.
5. Quality and quantity of media outlets
There are two main types of media outlets, viz. conventional and modern media outlets. The
quality and the amount of these media outlets play a massive role in determining the reach of the
circulated news.
Hence, these parameters should be planned wisely.
6. Conventional media outlets
These are those outlets that have been used traditionally for years. Television, Radio, and
magazines are some of the traditional media outlets.
They have a fixed readership and viewership given by loyal users.
7. Modern media outlets
With the emergence of technology, the internet has conquered our world. The social media
platforms, live news streaming channels, and blogging sites are some of the newest media
outlets.
They have been embraced by lots of people, mainly young adults.
8. Level of access
The choice of the right media outlet for your brand and product depends on its accessibility. If
you want your news to be circulated among some specific target audiences, you have to select
that media outlet that a group of viewers can easily access.
Media Selection
The selection of a media is very important. It will influence the impact and cost of advertising.
The target audience should also be identified. An advertising campaign cannot contribute to
success unless the target audience is exposed to it. The purpose of media selection is to transmit
the message of advertising to the target audience effectively and economically.
The selection of media involves the selection of a particular source or vehicle of advertisement
and its utilisation over a period of time. Medium or media selection is a unique decision to be
made by the advertiser. There is no one medium that is best for all business units and what is best
depends on the unique individual situation of the business unit.