1. What is the height of the SPARC S7-2 Server?

(1/1) Points
3U
4U
2U
1U
Correct!

2. How many cores does the S7 processor support?

(1/1) Points
4
8
32
16
Correct!

3. How many memory slots are there in a SPARC S7-2 with 1 processor?
(1/1) Points
16
6
8
32
Correct!

4. How many of the chassis disk slots support SAS HDDs / SSDs in the SPARC S7-2?
(1/1) Points
4
6
8
2
Correct!

5. What does the “dash two” (-2) represent in the SPARC S7-2 product name?
(1/1) Points
The height of the server
The minimum number of cores in each processor chip
The maximum number of processor chips in the server
The number of PCIe slots supported
Correct!

6. Which internal PCIe slot houses the HBA that supports the SPARC S7-2 chassis disks?
(1/1) Points
Slot2
Slot 7
Slot1
Slot4
Correct!

7. How many memory slots are there in a SPARC S7-2 with 2 processors?
(1/1) Points
6
32
8
16
Correct!

8. A customer has asked to have his SPARC S7-2 Server with one processor upgraded to two
processors. Your response is?
(1/1) Points
I am not familiar with the upgrade procedure
Open a service request for the upgrade
The SPARC S7-2 with one processor cannot be upgraded to two processors
I will schedule the upgrade for you
Correct!

9. How many processors does the SPARC S7-2 Server support?

(1/1) Points
1 or 2
2 or 3
3 or 4
5 or 6
Correct!

10. What are the four physical HDD/SSD drive slots that also support NVMe SSDs in the
SPARC S7-2?
(0/1) Points
Slots 2, 3, 4 and 5
Slots 0, 1, 6 and 7
Slots 1, 2, 3 and 4
Slots 4, 5, 6 and 7
Incorrect. Please refer to the “SPARC S7-2 Server Architecture” course for more information.

11. Which button can be used to reset the Service Processor in the SPARC S7-2?
(1/1) Points
Locate Button
Power OK button
Reset Button
SP Reset Button
Correct!

12. Which components are cold service FRUs in the SPARC S7-2?
(1/1) Points
Motherboard, Disk Backplane
DIMMS PCIe Cards
Fan Modules, Power Supplies
Correct!

SPARC S7-2L Server Architecture

(Answer all questions in this section)

13. How many processors does the SPARC S7-2L support?
(1/1) Points
2
3
4
1
Correct!!

14. What combination of disks is available in the SL7-2L DBP24?

(1/1) Points
24x 3.5” LFF + 2x Rear SFF HDDs
24x SFF NVME SSDs
24x 2.5” SFF SAS HDDs / SSDs, or 20x 2.5” SFF SAS HDDs / SSDs and 4x SFF NVME SSDs
24x SFF SAS HDDs / SSDs + 2x Rear SFF HDDs or 20x SFF SAS HDDs / SSDs and 4x SFF
NVMe SSDs + 2x Rear SFF HDDs
Correct!!

15. How many internal GbE ports controlled by Solaris are on the rear of the SPARC S7-2L
servers?
(1/1) Points
Two 1GbE port and Two 10GbE ports
Four 10GbE ports only
Four 1GbE ports only
One 1GbE port and Four 10GbE ports
Correct!!

16. What combination of disks is available in the SL7-2L DBP12?

(1/1) Points
12x SFF SAS HDDs / SSDs + 2x Rear SFF HDDs or 8x SFF SAS HDDs / SSDs and 4x SFF
NVMe SSDs + 2x Rear SFF HDDs
12x SFF NVME SSDs
12x 3.5” LFF + 2x Rear SFF HDDs
12x 2.5” SFF SAS HDDs / SSDs, or 8x 2.5” SFF SAS HDDs / SSDs and 4x SFF NVME SSDs

Correct!!

17. Which internal PCIe slot houses the HBA that supports the SPARC S7-2L chassis disks?
(1/1) Points
Slot 1
Slot 2
Slot 4
Slot 7
Correct!!

18. If the SPARC S7-2L has its service required indicator lit, what other indicators can assist in
isolating a suspected cooling problem?
(1/1) Points
Service Processor indicator
Fan and Overtemp indicators
Power OK indicator
Power Supply indicator
Correct!!
19. What combination of disks is available in the SL7-2L DBP12-NVMe
(1/1) Points
12x 3.5” LFF + 2x Rear SFF HDDs
12 2.5” SFF SAS HDDs / SSDs, or 8x 2.5” SFF SAS HDDs / SSDs and 4x SFF NVME SSDs

12x SFF SAS HDDs / SSDs + 2x Rear SFF HDDs or 8x SFF SAS HDDs / SSDs and 4x SFF
NVMe SSDs + 2x Rear SFF HDDs
12x SFF NVME SSDs
Correct!!

20. What is the height of the SPARC S7-2L?

(1/1) Points
1U
4U
2U
3U
Correct!!

21. Which components are hot service CRUs in the SPARC S7-2L?
(1/1) Points
DIMMS PCIe Cards
Fan Modules, Power Supplies
Motherboard, Disk Backplane
Correct!!

22. What combination of disks is available in the S7-2L DBP8?

(1/1) Points
8x SFF NVME SSDs
8x 2.5” SFF SAS HDDs / SSDs, or 4x 2.5” SFF SAS HDDs / SSDs and 4x SFF NVME SSDs

8x SFF SAS HDDs / SSDs + 2x Rear SFF HDDs or 4x SFF SAS HDDs / SSDs and 4x SFF
NVMe SSDs + 2x Rear SFF HDDs
8x 3.5” LFF + 2x Rear SFF HDDs
Correct!!

23. The SPARC S7-2L has four different disk configurations, which are the correct
configurations?
(1/1) Points
DBP8, DBP24, DBP36, DBP12-NVME
DBP8, DBP12, DBP24, DBP8-NVME
DBP8, DBP24, DBP12, DBP12-NVME
DBP8, DBP16, DBP32, DBP8-NVMe
Correct!!

24. How many memory slots are there in a SPARC S7-2L?

(1/1) Points
8
6
32
16
Correct!!

SPARC S7 Server Common Components

(Answer all questions in this section)

25. How many fan modules are present in the 1 or 2 socket Netra S7-2?
(1/1) Points
Five fan modules
Three fan modules
Two fan modules
Four fan modules
Correct!!

26. Which version of the Solaris operating systems runs on the S7 servers?
(1/1) Points
Solaris 10
Solaris 11
Solaris 9
Correct!!

27. What happens if you pull an NVMe drive from a SPARC S7 server before the blue LED is
lit?
(1/1) Points
Nothing. The system will continue to run as normal.
It is not possible to pull the drive before the blue LED is lit
The system will panic
Correct!!

28. Which of the following can be checked using the nvmeadm command on a SPARC S7
server?
(1/1) Points
Data center power usage
Drive health
SMART data
Network throughput
Error logs
Drive temperature
Correct!!

29. How many NVMe drives can most of the S7 servers support?
(1/1) Points
Six NVMe drives
Two NVMe drives
Four NVMe drives
Correct!!

30. The 1 or 2 socket SPARC S7-2 servers operate on which of the following?
(0/1) Points
100-120 Vac
200 to 240 Vac
100-120 Vac and 200-240 Vac
Incorrect. Please refer to the “SPARC S7 Common Components” course for more information.

31. How many fans can fail in a SPARC S7 server fan module and still guarantee the server will
continue to operate?
(1/1) Points
One fan
Two fans
None
Correct!!

Netra S7-2 Server Architecture

(Answer all questions in this section)

32. How many USB ports are on the Netra S7-2?
(0/1) Points
4 front
2 front and 1 rear
2 front and 2 rear
4 rear
Incorrect. Please refer to the “Netra S7-2 Architecture” course for more information.

33. How many of the chassis disk slots support SAS HDDs/SSDs in the Netra S7-2?
(1/1) Points
8
6
4
2
Correct!!

34. Which Netra S7-2 Front Panel Telco indicator is not only controlled by the customer’s
application, but also by Solaris?
(1/1) Points
Major
None
All
Critical
Correct!!

35. A customer has asked to have his Netra S7-2 with one processor upgraded to two processors.
Your response is?
(1/1) Points
I will schedule the upgrade for you
Open a service request for the upgrade
I am not familiar with the upgrade procedure
The Netra S7-2 with one processor cannot be upgraded to two processors
Correct!!

36. What is the height of the Netra S7-2?

(1/1) Points
2U
4U
1U
3U
Correct!!

37. How many processors does the Netra S7-2 support?

(1/1) Points
2 or 3
1 or 2
5 or 6
3 or 4
Correct!!

38. What are the four physical HDD/SDD drive slots that also support NVMe SSDs in the Netra
S7-2?
(1/1) Points
Slots 0, 1, 6 and 7
Slots 2, 3, 4 and 5
Slots 4, 5, 6 and 7
Slots 0, 1, 2 and 3
Correct!!

39. Which components are cold service CRUs in the Netra S7-2?
(0/1) Points
Power Supplies
Motherboard, Disk Backplane
Fan Modules, PCIe Cards
Incorrect. Please refer to the “Netra S7-2 Architecture” course for more information.

40. Which is the function of the locator button?

(1/1) Points
Light up the front faceplate of the server so it can be located in a datacenter
Light up the power OK LED of the server so it can be located in a datacenter
Make the white locater LED flash so that the server can be located in a datacenter
Make the locator beep sound so that the server can be located in a datacenter
Correct!!

41. Why it is important to do Installation planning, rather than just asking the customer as you
work through the installation process? (Select three)
(0/1) Points
Planning leads to more thoughtful consideration for a predictable outcome of the installation
process
Continuing interruptions can detract from the professionalism of your work, and lead to customer
dissatisfaction
Customer technical contact may not be readily available
Support Services will not engage on services requests if no installation planning was done
Pricing for Installation Services is less expensive if planning in not included
Sorry, that is not correct. Please review the course content and try again.

42. What is the main purpose of the EIS methodology?

(1/1) Points
To enable customers to install and service Oracle hardware and software.
To provide a foundational methodology for front line support triage by Help Desk providers.

To use best practices, standards, methodologies and continuous process improvement to ensure
consistent, efficient, supportable and high quality product installations globally
To use best practices to support standard field delivery and break/fix services by partners.
Correct!

43. Name two functions for the EIS-DVD during the Installation and Configuration of Oracle
Hardware and Software step in the EIS methodology?
(1/1) Points
Provides installation assessment and diagnostic tools
Provides an excellent tool as a leave behind utility for customers
Contains required patches and firmware for most installations
Used as a back-up for complete documentation sets that are on http://docs.oracle.com
Correct!

44. Name three of the problems that EIS was created to overcome?
(1/1) Points
Oracle hardware shipping best practices for on-time delivery
Standards for delivery of replacement parts for Oracle hardware
Lack of formal agreement with customers as to outcome of an installation
Inconsistent installations: Customers buying identical servers for two locations were dismayed to
find different patch levels, firmware versions etc.
Poor communication/use of Best Practices
Correct!
45. What are the two primary objectives for the Installation Configuration Planning step of the
EIS methodology?
(1/1) Points
Tests that will be performed during the Systems Testing will be defined.
Customer provides walk-through of installation site
Oracle/Partner and Customer will determine and mutually agree upon the hardware and software
installation requirements which will be documented in the Installation and Configuration Plan

Oracle/Partner confirms power and cooling requirements for system installation

Correct!

46. What are three items in the EIS Site-Audit Report are documented for all Oracle hardware?
(1/1) Points
Operating System requirements
Facility Power requirements
Access Route requirements
Operating Environment and Cooling requirements
IP Address requirements
Correct!

47. What two activities are accomplished during Installation Task Planning step in the EIS
Methodology?
(1/1) Points
Networking and system component cabling
Communicate schedule for installation to the customer
Organization of the team who will actively work the Installation
Review the timeframe options for delivery of the service
System unpacking and acclimatization
Correct!

48. You are assigned to an installation project in France in February to install 5 new SPARC T5
servers. The servers, in their original packaging, are sitting in the customer’s loading dock with a
temperature of 8 degrees C (46 degrees F). The customer’s data center is 20 degrees C (68
degrees F). What is the recommended next step in acclimating these systems?
(0/1) Points
Unpack the servers and store in the loading dock
Move the systems (still packed) into the data center
Unpack the servers and store in the data center
Move the systems (still packed) into a room with a similar environment to the data center
Sorry, that is not correct. Please review the course content and try again.

49. What three typical activities are done during the Project Initiation phase of the EIS
Methodology?
(0/1) Points
Details about the project are identified and documented, for example, is this a single system
installation or a complex, multi-product installation
Details about the customer are determined and documented
System delivery occurs, and the project commences
System configuration details are documented.
The EIS Site-Audit is scheduled
Sorry, that is not correct. Please review the course content and try again.

50. Why are EIS deliverables relevant for Partner installations too?
(1/1) Points
Advanced Customer Services mandates that Partners use the EIS methodology for installations

EIS deliverables provide flexibility when customers want to make ad-hoc configuration changes

When partners use the EIS deliverables and submit documentation to that effect, their customer
gets a 25% discount on support
EIS deliverables describe the amount of time, materials and deliverables are in scope for a
standard installation
Correct!

51. Which three statements are true about EIS?

(1/1) Points
EIS stands for “Enterprise Installation Standards”
EIS evolved from the field, is sustained by those closely involved with the field, and is intended
to assist the field
EIS is a quick and dirty process for expediting Oracle system installations
EIS is a methodology designed to address issues before, during and after the actual hands-on
installation of Oracle systems
EIS stands for “Enterprise information Standards”
Correct!

52. What is the primary purpose of the EIS-DVD?

(1/1) Points
The EIS-DVD is used for on-the-job tutorials on how to install Oracle servers and storage
The EIS-DVD is to help installers of Oracle/Sun products perform consistent installations in an
efficient manner.
The EIS-DVD is a tool that is provided to installation partners as a give-away to customers
The EIS-DVD is an annually released product which support all hardware installations, and
documents all bugs and issues that have been logged during the prior year
Correct!

53. Which four documents are included as part of the Operational Handover?
(1/1) Points
MOS Internal Documentation
EIS Checklist for the System installed
Installation and Configuration Plan
Test Procedures Plan
System Documentation
Site Audit Report
Correct!

54. Why do the EIS Standards recommend that external cables between Oracle hardware, such as
servers, storage devices, network devices and ports be clearly labeled?
(1/1) Points
Labeling is not an EIS best practice
Service requests for field diagnostics will not be accepted unless cables are labeled
For ease of maintenance it should be unambiguously clear from the label on each cable, where
the cable has to be attached
Cable routing should be done with rubber bands for ease of reconfiguration
Correct!

55. What are two statements that are true about EIS checklists?
(1/1) Points
Checklists are a valuable tool to share with customers so they know how to install systems
themselves
Checklists are publicly available on oracle.com
Checklists are intended as guidelines for properly trained installers and are NOT a substitute for
appropriate product training.
EIS installation checklists are intended to guide the installer through the installation in a logical
and consistent manner
Correct!
56. For safety awareness with respect to grounding, if a system has been modified after the
manufacturer's assembly process, what three recommendations does the EIS Grounding Standard
make?
(1/1) Points
Check whether the modification involved any power supplies, distribution units or wiring?
If qualified personnel did not test the safety of the modified system then proper testing should be
requested before Oracle and/or partner personnel will work on the equipment
Determine whether the local electrician can support the installation process
If the temperature is below 60 degrees F., warm the room first before power ON
If modifications involved any power supplies, distribution units or wiring, did qualified
personnel verify that the modification was was correct and did they test the system to ensure that
it doesn't pose any safety hazard?
Correct!

57. Why should you use the EIS methodology to guide your installation process?
(1/1) Points
The EIS methodology provides a 20% discount on Support Services if you install your
customers’ hardware or software using it
Using the proven EIS methodology will provide step-by-step installation guidelines, help
guarantee a quality installation, make your life easier, and ensure customer satisfaction
Larry Ellison has mandated using EIS
Installation processes are very lengthy, the EIS methodology is quick and dirty
Correct!

58. If the customer has asked for some customization of their installation, how is testing for that
accomplished? Choose all responses that apply.
(1/1) Points
Not all installation actions need testing
Oracle is automatically responsible for any non-standard installation procedure, regardless of
whether they were agree to as part of the Installation and Configuration Plan
Additional tests can be inserted into the Test Procedures plan
Testing above and beyond the Covered System Tests are at the sole discretion of Oracle and/or
the Partner installer
Correct!

59. What should partners do before first using ESISdocV4? (Select two)
(1/1) Points
Review the Openoffice presentation on EISdoc V4 found on the EIS Planning & Documentation
web page
Review Oracle product overview documentation
Review the “EISdoc V4 Getting Started Cookbook” and “Success with EISdoc V4 Cookbook”

Submit their EIS Test Procedure Plan outcomes

Correct!

60. Which Oracle products are covered by EIS Checklists – select all that apply.
(1/1) Points
ERP applications
Servers
Oracle Fusion Middleware
Storage
Engineered Systems
Switches
OS and Cluster-related Software
Correct!

61. What is the purpose for the Operational Handover step in the EIS Methodology?
(1/1) Points
Documents the installation and configuration of Customer's system(s)
Perform system testing and diagnostics
Documents how to use the EIS documentation and standards
Used to negate responsibility for any ongoing System issues
Correct!

62. What are two activities that take place during the System Test step of the EIS methodology?
(1/1) Points
Electrical grounding and environmental assessment
Tests specified in the Test Procedures Plan Plan will be carried performed
Application installation, configuration, and testing
On Solaris-based systems, Oracle's Explorer Data Collector will be run and the results evaluated
with ORAS/CLI from the EIS-DVD
Correct!

63. What if the customer has their own labeling methodology that differs from the recommended
one from EIS?
(1/1) Points
Ignore the customer’s standard and use the EIS standard
Submit a Service Request for Oracle approval on use of the customer labeling and routing
methods
Follow the customer's standard for cable labeling provided it meets with EIS requirements for
identification and port location.
Redo cabling throughout the datacenter to meet the EIS standard
Correct!

64. What three documents are typically used as part of the EIS Planning and Preparation stage in
the installation process?
(1/1) Points
Test Procedures Plan
Installation and Configuration Plan
Project Schedule
Site Audit Report
Acclimatization Report
Operational Hand-off Form
Correct!

65. Why is the rate of temperature change when acclimatizing systems such an important factor
as described in the EIS methodology?
(1/1) Points
Systems should be warmed up and powered ON as quickly as possible to optimize the
installation project timeline
It is actually not relevant or important
Variations in temperature should not exceed the approved gradient of approximately 2° C (4° F)
per hour, because ignoring this may could lead to long-term damage (hair-cracks) on the boards

Variations in temperature do not have as big an impact as do Service contract considerations for
how long an installation will take
Correct!