Answer:

After the link, there were three examples, including the NHS LAS. The first two scenarios were
completely mismanaged, but the third was both accurate and untrue. As an IT manager, I would
restructure the emergency response team as follows:
Initial Response
Since money was paid in the first two situations, but the reaction was unsatisfactory due to the
need for LAS but not reaching services, a mechanism must be in place to pick priorities such as
1 for extreme emergencies, 2 for moderate emergencies, and 3 for less critical when the call is
received.
Channeling of the call
If the IVR responds with 1, the call is sent to the fast-acting team, which contacts the patient in
30 minutes. Like emergency life support and crucial oxygen aid, ventilator. When the patient
presses 2, the ambulance must arrive within 1 hour. This may include broken legs, hands, or
fractures, as well as wounds, bruises, and other issues. Elderly folks with issues must also be
included. When 3 is pressed, the call is forwarded to the LAS, where an initial question is made
about the patient's complaint, such as a minor fever.
Response
The classification method enables for fast intervention, as the issue is identified as urgent. If the
patient is lonely and mentally insulated, a return mail would be written and inspected.
The steps can be as follows in the IT infrastructure:
 Check the call priority
 Forward on basis of the priority to the concerned department
 Dispatch a response team and lodge the activity report
 If the patient requires mental trauma that the hospital cannot offer, email the responsible
department.
 Mark mail as IMP, URG, or RQ depending on the superior authority case analysis.
The IT infrastructure that would be concisely needed is:
 Data server
 Support engineer
 Network engineer
 RDBMS where the primary key will be the NI number as the primary key

Question 2
Question 2
Suggest seven reasons and discuss why business finds it difficult to ‘build’ effective IS systems
that fully support the business strategy of the organization.
Answer
1. Unrealistic goals or lack of focus and resources
 Strategic plans require a small collection of targets, objectives, and actions. The plan's
objectives must be adequately resourced. A study reveals that good communication
helps project teams and organizations flourish. To ensure project success, team
members, stakeholders, and the entire firm must have a clear scope. Setting realistic
goals and communicating efficiently across teams increases the chances of
implementing your overall strategy successfully.
2. Plans are overly complex
We all recognize an over-engineer master plan. They set a schedule with so many
variables and limitations that the project team finds it almost difficult to follow or
implement. Due to their complexity, strategic initiatives cannot be communicated to
team members successfully.
3. Financial estimates are significant ally inaccurate
Too often, projects only estimate the need for resources (this holds true for estimating
required people-power, too). The longer a project is operated, the higher the end cost,
without sufficient financial control. This can increase customer satisfaction and
reliability as a company and team.
4. Plans are based on inadequate data
Especially in agile software development, early project statistics are sometimes
restricted. Unreliable platforms allow teams to adjust plans and deliver more
information (and vague). It's easy to get lost in a strategy, especially if there's no Plan B
or method to easily revise it before it spirals out of control.
5. Underdefended and inflexible team roles and responsibilities
They have a project plan and their performance is evaluated. If the plan's assumptions,
estimates, or general strategy are disputed, it should "just make it happen." While it is
critical to understand all project participants' roles and responsibilities from the start, it
is also critical to incorporate their feedback into project planning and processes.
6. Staffing requirements are not fully understood
Incorrect resource planning assumptions and estimates can negatively impact project
time and costs. Plans rely on resources. Data and information are essential for tracking
project availability and progress during the planning and implementation phases.
7. Project scope inflexible to changes
We know that just because a plan was agreed by all parties does not mean it will be
implemented. Changing a project's scope is seldom advantageous and can usually be
avoided. But it must be adaptable and have a "Plan B" to help achieve the overall
project goal.
Question 3

Answer

ICT experts are developing new administrations and programs to benefit people every day.
ICT engineers are able to assist with single mini-computer displays, storage and
communication frameworks. Examine and analyse the CU, available memory, and data
transmission that has been previously held. Advanced framework exhibitions can quickly
grow every two years by doubling semiconductors. This information is wrong. The
International Telecoms Union (ITU-E800 2018) defines service quality as "the combination
of customer support administrative factors." This should mirror the SLA between ICT
specialists and their customers. SLA should be justified by those who do not fully
understand ICT. Create obvious ties and monitor their use to ensure compliance between
consumer applications and ICT shows.

Consumer displays and ICT interpretations are different. When should I apply for ICT
experts? The key issues here are: how many customers are In particular, the implications of
ICT displays on mechanical interaction dependability (in particular, network) (Vatanski et
al., 2019). Subjective customer information precludes the formulation of SLA.

Standards for all measures are required. All device attributes are included in a MIB
database (PC, printer, switch, etc). Name Operation SYSTEM STORAGE LI Data may be
collected or updated by Nagios, Centreon, etc. The selection of allowable data by the MIB
is crucial (in connection with the SLA contract). Look at application or management user
interfaces instead of equipment limits. The software generates customer-imitating robots.
The season of observing requests is shown by the ICT foundation. ICT displays can be
evaluated using helpful or blackbox methodology numbers. It can detect normal, limited
and over-restricted delays using its chemical (Georges et al., 2020). Next, measures the
performance of the framework against ICT borders (input). Moreover, it looks like real ICT
properties.

Observational models and actions are exciting. The regular ICT framework behavior is
evaluated. Model and metric comparison might reveal features and predict issues. This
model-metric mix can aid a control system. We studied software and broadcasting. ICT
benefits people's health and happiness. From manufacture to disposal, an ICT item or
structure's influence must be examined. Earth's assets should be reduced to fulfil present
and future needs. For Earth's assets, energy must be reused widely. Personal income, sexual
orientation, and professional information are clearly ICT responsibilities. Green ICTs
should be built for people and worlds.

Hierarchical organizational growth is a decent technique and has several benefits to attain
these aims (OD). Organization of fundamental changes in employees' convictions, ideas,
and developments for their own and friends' development . OD is designed to help an
organization react and adapt to changes in industry, markets, and creative advancements. In
 this post, we will discuss five benefits of OD, from constant improvement to higher
benefits.
 Consistent improvement: Participating organizations continually focus on their
business and contributions. The OD interaction arranges, performs, evaluates,
improves, and checks systems. Authoritative improvement is a proactive approach
to change (internal and external).
 Expanded correspondence: Expanded correspondence, input, and connectedness
are significant benefits of OD. The goal of increasing correspondence is to align all
employees with the organization's goals. With real life connection comes a better
understanding of the need for change in the association. All levels of the association
are encouraged to communicate and contribute feedback for development.
 Worker advancement: To improve workers, authoritative developments rely on
extended correspondence. Industry and market developments necessitate
representative improvement. Changing economic sectors necessitate regular
updating of representative abilities. This is achieved through training, preparation,
skill development, and work measurement.
 Item and administration improvement: OD promotes innovation in products and
management. Worker improvement focuses on rewarding achievements and
inspiring inspiration and determination. In this environment, representative
dedication is increasing innovation and progress. Using serious assessment,
statistics surveys, and customer assumptions and inclinations, hierarchical
improvements increase item invention.
 Expanded benefit: Official progress has many effects on the major focus.
Increased development and usefulness improve productivity and benefits. Reducing
representative turnover and truancy also reduces costs. As OD alters progress
targets and highlights, product/service quality and worker satisfaction improve. The
corporation gains an edge in the competitive business world by adopting a life of
continuous development.

Question 4

Answer
The following is a list of possible issues that government agencies can address using Web 2.0
technology.

 New Development Assistance: Since the Web 2.0 model necessitates usage of
external platforms (e.g. Facebook, YouTube and Twitter), it is important that services
provided to citizens are safeguarded and improve their quality.
 Additional Staff: Once the government adopts web 2.0 instruments such as blogs, a
certain amount of measurement may be required to ensure that no noisy minority or
 radical activist groups dominate public speech. Organizations may have to recruit
additional staff at this level to provide moderate information.
 Loss of Control: Over-transparency Governments may fear losing control through
the use of web 2.0 technology such as blogs. The blogging of government staff, for
instance, resulted in inaccurate and illegal publication of sensitive material. The usage
of existing government platforms could lead to loss of control of ownership and
credibility of goods.
 Restricted User Participation: Public investment in Web 2.0 apps may limit user
involvement. Many well-educated young and adult generations are using Web 2.0
applications that can lead to broader societal inequalities by voicing and using
previously existing users. Elderly folks may also not take part in Web 2.0 due to a
lack of confidence or technological ability.
 Social isolation: While web 2.0 can foster social contacts and communication among
varied people, there is also a risk of isolation from the world because people are too
dependent on Internet use.
 Risk of Data Uploading and Reliability: Public users may produce incorrect,
erroneous, and untrustworthy information utilizing Web 2.0 applications such as blogs
and wikis.
 Threat of Security and Privacy: Web 2.0's open nature challenges firms' traditional
methods of controlling intellectual property by sharing information and protecting
applications. The surge in functionality and engagement has made it easier for hackers
and viruses to target an app, posing a security risk to businesses. This can lead to
abuse, hacking, and surveillance of personal data.
 Threat of Cyber Extremisms: These new multimedia interactive communication
techniques allow radicals to communicate and share resources.