(Notebook) Intel 11th Generation Processors (Intel Tiger Lake) Troubleshooting - No Drives Can Be Found During Windows 10 Installation

8/7/2021 [Notebook] Intel 11th Generation processors (Intel Tiger Lake) Troubleshooting - No drives can be found during Windows
Windows 10 installation | …
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[Notebook] Intel 11th Generation

processors (Intel Tiger Lake)
Troubleshooting - No drives can be
found during Windows 10 installation
Last Update : 2021/07/01 18:22
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The 11th Generation Intel processors (Intel Tiger Lake) utilizes the new Intel Volume
Management Device technology, which optimizes the storage devices' data
processing effective and power consumption.
When you install Windows 10 retail or enterprise version, both need to load the
IRST driver so that you are able to install Windows. It’s normal, not hardware
defect.
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8/7/2021 [Notebook] Intel 11th Generation processors (Intel Tiger Lake) Troubleshooting - No drives can be found during Windows 10 installation | …
If your computer is with the 11th Generation Intel processor, and then you
experience that Windows cannot find any drives when installing Windows 10, please
refer to the following troubleshooting steps. You also can refer to the statement of
Intel.
※ Note: If the first two characters of the processor’s model name are 11, it means
the 11th Generation processor.
There are two methods to resolve the problem from Intel, you can also refer to the
Intel document of How to Configure RAID or Intel Optane Memory with Intel RST
on an Intel VMD Capable Platform.
· Method 1: Disable Intel Volume Management Device (VMD) technology Need Help?
· Method 2: Manually install Intel Rapid Storage Technology (IRST) driver

Method 1: Disable Intel Volume Management Device (VMD) technology
1. Firstly, the computer needs to enter BIOS configuration. While the computer
isn’t powered on yet, press and hold the F2 button of the keyboard, and
then press the Power button to enter the BIOS configuration. Here you can
learn more about How to enter the BIOS configuration.
2. After entering the BIOS configuration, press Hotkey[F7], or use the cursor to
click [Advanced Mode]① that the screen displayed.

3. Go to [Advanced]② screen, and then select [VMD setup menu]③.

Note: If there is no VMD setup menu option, please refer to Method 2: Manually
Need Help?
install Intel Rapid Storage Technology (IRST) driver to resolve the problem.
4. Select [Enable VMD controller]④, and then select [Disabled]⑤.

Need Help?
5. Click [Ok]⑥ to disable Intel Volume Management Device (VMD) technology.
6. Save & Exit Setup. Press Hotkey[F10] and select [Ok]⑦, the computer will
restart. After that, you will be able to find drives on this PC when installing
Windows 10. Here you can learn more about How to use installation media to
Need Help?
insatll Windows 10.
Method 2: Manually install Intel Rapid Storage Technology (IRST) driver
Download Intel Rapid Storage Technology (IRST) driver
1. Please download Intel Rapid Storage Technology (IRST) driver, Download Link.
2. After downloading the driver, right-click [V18.0.4.1146_IRST_VMD_20H1]

compressed file① and select [Extract All]②.

Need Help?
Need Help?
3. Select a Destination③ and click [Extract]④.
4. After the extraction is completed, please copy the entire folder

(V18.0.4.1146_IRST_VMD_20H1) to a USB flash drive.
If you used a USB flash drive to create the Windows
10 installation media as well,
please copy the entire folder to the same USB flash drive which is created as the
Need Help?
Windows 10 installation media.
Need Help?
5. After the copying is completed, make sure the folder includes the following files.
Install Intel Rapid Storage Technology (IRST) driver
1. Connect the USB flash drive which includes the Windows 10 installation media
and Intel Rapid Storage Technology (IRST) driver (V18.0.4.1146_IRST_VMD_20H1
folder) to the target computer. (If you used a DVD to install Windows 10, please
insert the DVD and consist of the above files USB flash drive to the target
computer together.)
2. Restart the Windows 10 installation process, here you can learn more about How
to use installation media to insatll Windows 10.
3. On the screen of Where do you want to install Windows and Windows cannot
find any drives, please select [Load driver]①.

Need Help?
4. Select [OK]②.

Need Help?
5. Click [OK]③.
6. Select [Browse]④, then find the [V18.0.4.1146_IRST_VMD_20H1] folder⑤ and

select [OK]⑥.

Need Help?
7. Select [Intel RST VMD Controller 9A08 (TGL) ]⑦, then select [Next]⑧ to install
the driver.
8. After the driver installation is completed, the drives will appear normally.

Need Help?
If your problem is not worked out with above solution and information, please
contact ASUS customer service center for further information.
Category : HDD/ SSD and Storage, Windows Setting/ Operation
Type : Troubleshooting
Contact Support
If you need more help, see our solutions to get support.
See support
· Above information might be partly or entirely quoted from exterior websites or sources. please refer to the information based on the
source that we noted. Please directly contact or inquire the sources if there is any further question and note that ASUS is neither relevant
nor responsible for its content/service
· This information may not suitable for all the products from the same category/series. Some of the screen shots and operations could be
different from the software versions.
· ASUS provides the above information for reference only. If you have any questions about the content, please contact the above product
vendor directly. Please note that ASUS is not responsible for the content or service provided by the above product vendor.
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(Notebook) Intel 11th Generation Processors (Intel Tiger Lake) Troubleshooting - No Drives Can Be Found During Windows 10 Installation

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8/7/2021 [Notebook] Intel 11th Generation processors (Intel Tiger Lake) Troubleshooting - No drives can be found during Windows

[Notebook] Intel 11th Generation

· Method 2: Manually install Intel Rapid Storage Technology (IRST) driver

Method 1: Disable Intel Volume Management Device (VMD) technology

3. Go to [Advanced]② screen, and then select [VMD setup menu]③.

4. Select [Enable VMD controller]④, and then select [Disabled]⑤.

5. Click [Ok]⑥ to disable Intel Volume Management Device (VMD) technology.

insatll Windows 10.

Method 2: Manually install Intel Rapid Storage Technology (IRST) driver

Download Intel Rapid Storage Technology (IRST) driver

2. After downloading the driver, right-click [V18.0.4.1146_IRST_VMD_20H1]

3. Select a Destination③ and click [Extract]④.

4. After the extraction is completed, please copy the entire folder

Windows 10 installation media.

Install Intel Rapid Storage Technology (IRST) driver

6. Select [Browse]④, then find the [V18.0.4.1146_IRST_VMD_20H1] folder⑤ and

Category : HDD/ SSD and Storage, Windows Setting/ Operation

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United States / English

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