avaya.

com

Cloud Solutions

Avaya OneCloud™
IX Workplace

Create a seamless engagement experience for your customers and

Cloud Delivered employees. Regardless of where they are working or the device they
Engagement Can are using, give your people the communications and collaboration
capabilities that will set your business apart—and allow you to compete
Accelerate Growth with businesses that are much larger. Do all of that and much more with
and Revolutionize Avaya OneCloud™ IX Workplace—the new cloud UCaaS—based telephony
platform from Avaya. Our solution has everything you need—phones,
How You Do apps, messaging, conferencing, video, fax, call reporting even your own
Business team meeting space... all in a single, flexible platform.

Key Capabilities at a Glance

Cloud Based Flexibility: Purchase only what you need when you need it.
Add and remove users easily. Add new functionality when you’re ready.

Scalable: Avaya OneCloud™ IX Workplace grows with you as your

business accelerates. Supports from two to thousands of users at a single
location or across multiple locations.

Rich Unified Communications: Create a seamless engagement experience

for your customers and employees regardless of their locations, devices,
or applications. Users can have telephony, messaging, conferencing, video,
and unified communications—all in a flexible platform.

Security: High availability and secure communication without complexities.

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Mobility: Each staff member has just one number that customers use to
Key Capabilities at reach them in any location, on any device. Give remote and mobile staff
a Glance in—office capabilities from virtually any device.

• Cloud Based Flexibility Business Application Integration: Embed your Avaya Cloud Unified
Communications capabilities directly into the cloud—based applications
• Scalable you already use like Google Apps, Office 365, Skype for business, Lync
and Salesforce.
• Rich Unified
Communications Fax: Easily add users, provision fax numbers and manage account with a
powerful, flexible and adaptable fax service in the cloud.
• Security
Call Reporting: Avaya Call Reporting allows you to collect call analytics
• Mobility and select report timeframes and paramaters to gain specific information
about your calls.
• Business Application
Integration Team Meeting space: Rely on the included cloud—based team
collaboration and meeting space that can be accessed anywhere. Invite
• Fax
staff and customers to a persistent meeting space that seamlessly
• Call Reporting integrates voice, video, tasks, sharing and more.

• Team Meeting space
Every worker has needs that are driven by where and how they work. Office
workers are primarily at their desks. Mobile associates need to connect
wherever they happen to be. Remote workers want to collaborate with the
same capabilities they would have in a company office. Avaya Cloud Unified
Communications plans—Essential, Business, or Power deliver the right level
of capabilities to every associate in your organization.

With Avaya OneCloud IX Workplace, your small to midsized business has

affordable, flexible and powerful choices for business communications.
Change the way your mobile, distributed workforce collaborates. Deliver an
engaging experience for voice, video and mobility on virtually any device.

© 2019 Avaya Inc. All Rights Reserved. 2

Fact Sheet / Cloud Solutions avaya.com

Avaya OneCloud IX Workplace Plans

With Avaya OneCloud
IX Workplace, your Pick the right plan for each of your users to tailor the perfect solution to
small to midsized your organization!
business has affordable,
flexible and powerful
choices for business Essential Business Power
communications.Change Mix and match plans • • •

the way your mobile,

Basic phone service • • •
distributed workforce
collaborates. Deliver an Unlimited nationwide • • •

engaging experience for inbound/outbound calling *

voice, video and mobility Virtual receptionist • • •

on virtually any device.

Ad-hoc voice conference calls • • •

High definition (HD) Voice • • •

Voicemail and • • •
voicemail-to-email

Ring/Hunt Groups • • •

About Avaya
Customizable Music on hold • • •

Businesses are built

Automated after hours service • • •
on the experiences
they provide and every Hot Desking • • •

day millions of those Team Meeting Collaboration • • •

experiences are built by Space
Avaya (NYSE:AVYA).
Team Meeting Instant Messaging • • •

For over one hundred

years, we’ve enabled Team Meeting File Sharing • • •

organizations around Team Meeting Voice Up to 5 Up to 25 Up to 60

the globe to win—by Conferencing participants participants participants
creating intelligent Team Meeting Video Up to 15 Up to 25
communications Conferencing participants participants
experiences for customers
Team Meeting Task Management • •
and employees. Avaya
builds open, converged Simultaneous ringing • •

and innovative solutions Mobile Client • •

to enhance and simplify

Soft Desktop Client • •
communications and
collaboration—in the Call Reporting • •

cloud, on premise, or Receptionist Console • •

a hybrid of both. To
Direct phone number • • •
grow your business,
we’re committed to Direct Video Calling •

innovation, partnership, Salesforce© Integration • •

and a relentless focus on

Google© Integration • •
what’s next. We’re the
technology company you Skype for Business© Integration • •

trust to help you deliver * Reasonable use clauses apply, please see the Avaya OneCloud IX Workplace Terms of Service
Experiences that Matter.

Visit us at www.avaya.com.

© 2019 Avaya Inc. All Rights Reserved. Avaya and the Avaya logo are trademarks of Avaya Inc. and are
registered in the United States and other countries. All other trademarks identified by ®, TM, or SM
are registered marks, trademarks, and service marks, respectively, of Avaya Inc.
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