Professional Documents
Culture Documents
Management (BSHM)
Presented by:
BALABAT, MICHELLE D.
BARREDO, GENEVA R.
CARTAJENAS, RICA MAE R.
GALANO, KEVIN B.
MELENCION, LORENA L.
REPONTE, CHARLIEMAINE G.
ii
TABLE OF CONTENTS
Page
TITLE PAGE i
TABLE OF CONTENTS ii
CHAPTER I
Introduction 1
Theoretical Background 4
Research Flow 10
Statement of Purpose 12
Statement of Null Hypothesis 13
Definition of Terms 16
CHAPTER II
CHAPTER III
RESEARCH METHODOLOGY
Research Design 23
Research Environment 23
Respondents of the Study 25
Research Instruments 26
Data Gathering Procedures 28
Data Analysis 30
Ethical Considerations 30
iii
Risk-Benefit Assessment 31
Risk-Benefit 32
CHAPTER IV
Program Title 53
Rationale 54
Program Description 55
Evaluation Scheme 56
Matrix 57
CHAPTER V
SUMMARY OF FINDINGS 60
CONCLUSION 62
RECOMMENDATION 63
REFERENCES 64
APPENDICES 69
LIST OF FIGURES
LIST OF TABLES
CHAPTER I
THE PROBLEM AND ITS SCOPE
Introduction
that proper personal hygiene is the best way to mitigate the risks
safety practices.
4
Theoretical Background
food production. HACCP is controlling the major food risks like the
The next step is to establish critical limits for the control points. They
appearances. Ideally, you should use some kind of alarm system for
confirm critical limits are being met. It has to cover limits for each
critical control point. It's important that the methods allow for quick
process are operating according to the plan. This may include a review
customers safe.
would reveals that you have followed the proper procedures and
areas and show how good you have been doing at preventing hazards.
(Steinhoff, 2020).
7
must always follow and apply. In the UK and EU, it’s generally known
as the four Cs, and the USDA in the United States they’re simply
clean kitchen is a safe kitchen. Proper hand washing is the best way to
important.
which the food is simply cooled and not frozen. As a general rule,
ensure that they are at the correct temperature. It’s worth noting that
8
most food items will keep for longer when kept in the fridge, though
Cooking- Cooking is part of the process that ensures that food being
and intake, since raw foods are already contain bacteria that can be
food is safe.
principles. All of the work you put into ensuring that food is free from
the cross contamination of the wrong kinds of food. Keep raw meat,
poultry, seafood, and eggs separate from all other foods in the fridge.
Use separate cutting boards and plates for raw meat, poultry, and
seafood. Fresh meats for example need to be kept at the bottom of the
fridge, so that the risk of anything dripping down onto other foods is
practical skills, such as: safe cooking temperatures proper storage and
safety AIFS provides online food safety training for all levels of
established protocols. Ensure that your food safety culture that starts
at the top, with buy-in from leadership. Demonstrate that food safety
food safety, employees will work continuously toward the mission that
Research Flow
The research flow showcases the input, the process and the
waste management. Given all the possible data gathered, the output
FEEDBACK
Statement of Purpose
of:
1.1 Age
1.2 Gender
1.6 Position
may be proposed?
The study evaluated the possible beneficiaries and this study will
safe and secure work environment for employees that has a direct
inside the establishment. This study will further benefit the restaurant
crew to be able execute the proper food safety guidelines and standard
Definition of Terms
where going to conduct the study about food safety practices of food
handlers.
make sure that food safety practices are being apply in food operation
illnesses.
17
how they prepared food to ensure food are safe to eat and consume by
the customer.
on how they control and dispose the waste properly to prevent any
contamination.
18
CHAPTER II
will also provide overview of the major concepts and conclusions with
Related Literatures
and food safety training was provided to food handlers they were not
several food related illnesses with factors such as poor food handling
2017)
safety practice and food safety knowledge, and that food safety
service staff in improving knowledge and thereby better and safe food
20
work surface and also control food temperature value while cooking. In
safety is the assurance that food will not cause harm to the consumer
individual and public health by means of the foods. (Uçar, et al. 2016)
effective food safety systems that ensure food producers and suppliers
along the whole food chain operate responsibly and supply safe food to
consumers.
from the market must be disinfected with alcohol or 0.5 percent bleach
solution, while fresh food must be washed with clean, running water
before storage. Food must also be cooked thoroughly and kept at safe
The Philippine Food Safety Act of 2013 Republic Act no. 10611.
Market Access Of Local Foods And Food Products, And For Other
shall ensure that food satisfies the requirements of food law relevant
22
to their activities in the food supply chain and that control systems are
the prime entity responsible to produce safe and quality food ensure
food safety culture. Failure to develop such a culture increases the risk
well as potential legal costs. Basic food safety will help you to develop
and maintain best food hygiene practices in your workplace. This will
enable you to implement a food safety culture, so you can reduce risk
CHAPTER III
RESEARCH METHODOLOGY
gathering procedure used and the data analysis employed in the study.
Research Design
Research Environment
shops. Between 1971 and 1994, the Greenwich Pizza brand expanded
rapid expansion from the original 50 stores in 1994 to over 240 stores
the founder and chairman of Jollibee Foods Corporation, and the co-
the in 2005, Ernst & Young World Entrepreneur Of The Year in 2004,
2018.
25
City are the participants who are working at the Greenwich Fast-food
will have interest in taking part, a meeting will arrange where they
majority rule being considered. The researcher will get the majority
involve in the study, but still following the majority rule. It is believed
Research Instruments
gather all the needed data for Food Safety Practices of Food Handlers
as shown below:
27
that this has diminishing returns. It should also be noted that an alpha
subscales one may be using. The analysis of the data then must use
items.
credibility of the said study and further highlight the standard applied
First, the researchers will ask approval from the Dean’s office to
like observe social distancing, wear facemask and face shield and
technically arrest those deviant results found in the data and hoping
Data Analysis
Ethical Considerations
purpose and logic behind the study. The researchers will share all the
anticipated benefits of the study and the importance of the role of the
participant. It will also be discussed that the participant has the option
Risk-benefit assessment
consideration as part of the ethical standard, making sure that all data
Risk-Benefit.
about their role in giving the correct information for the later success
of the study. The researchers will write a letter for approval to the
availability and schedule of the food handlers. The researchers will now
confidentiality of data. Then the food handlers must sign the consent
33
form stating the he or she voluntarily participated in the study and has
the result of the study but not including the confidential details
only one who will have full access of all the data pertaining to the
research study. Participants will also have the right to request a copy
of the completed paper since they will be the one who will mostly
the researchers and the participants as well as ensuring that all data
will only be utilized for this study. Disposal of data in writing will be
34
data.
CHAPTER IV
their food safety practices of food handlers before and during Covid-
19.
researcher observed the number of respondents gap are far from the
In the gender profile, the table shows that both female and male
single. In this case, it will generalized that single are most likely work
Single individuals are mostly think about themselves and focus to their
works.
food are subject to hire among food handlers that attended college.
majority of the food handlers served their 2-3 years in service. In this
context, it will generalized, that food handlers are tend to work for an
experienced.
TABLE 1
n=30
Profile TOTAL
n=30
F %
Age: 18 to 20 years old 1 3%
21 to 23 years old 4 13%
24 to 26 years old 17 57%
27 to 29 years old 5 17%
30 to 32 years old 2 7%
33 to 35 years old 1 3%
TOTAL: 30 100%
Educational Attainment:
Junior High School Level 1 3%
Senior High School Level 3 10%
Senior High School Graduate 2 7%
College Level 11 37%
College Graduate 13 43%
TOTAL: 30 100%
39
TOTAL: 30 100%
revealed that majority of them is 24-26 years old (57%), (50%) male
and (50%) are female, 80% is single, 20% married, majority is college
graduate 43%, 33% have 2-3 years in service and 70% service crew.
40
TABLE 2
n=30
BEFORE DURING
Scale:
1.00-1.75 = Never Practice
1.76-2.50 = Sometimes Practice *n = 30
2.51-3.25 = Often Practice
3.26-4.00 = Always Practice
As depicted, the highest mean of 3.77 signifies that before the covid-
the highest mean of 4.00 implies that during the covid-19, taking a
mean of 3.35 and 3.84 before and during the covid-19 respectively
and sanitation play a vital role in promoting and protecting the health
TABLE 3
Food Preparation
n=30
Before During
PRETATION PRETATION
Scale:
1.00-1.75 = Never Practice
1.76-2.50 = Sometimes Practice *n = 30
2.51-3.25 = Often Practice
3.26-4.00 = Always Practice
be seen from the table that before covid-19, cooked foods and raw
storage are always practiced. During the covid-19, the highest mean
always practiced. The grand mean of 3.34 and 3.52 reveal that before
recent study from the Food Standards Agency (FSA) states that it is
transmission. However, it has been found that the virus can survive on
washing hands before handling food and take extra care when
preparing food. This supports the result of the highest mean during
45
TABLE 4
Food Service
n=30
Before During
PRETATION PRETATION
Scale:
1.00-1.75 = Never Practice
1.76-2.50 = Sometimes Practice *n = 30
2.51-3.25 = Often Practice
3.26-4.00 = Always Practice
It illustrates that the highest mean of 3.83 reveals that Foods are
before covid-19. Also, the highest mean of 4.00 implies that during the
plays the most crucial role in ensuring food safety. Food safety is
and safe for consumption. Packaging protects the food from external
TABLE 5
Waste Management
n=30
Before During
PRETATION PRETATION
Scale:
1.00-1.75 = Never Practice
1.76-2.50 = Sometimes Practice *n = 30
2.51-3.25 = Often Practice
3.26-4.00 = Always Practice
It can be noted also that the highest mean 3.97 suggests that during
garbage bins are always practiced. The grand mean of 3.24 and 3.73
show that before covid-19 waste management was often practiced and
allowed to overflow and make sure it's covered to avoid any chances
50
handling garbage.
51
TABLE 6
Group Statistics
sanitation before the covid-19 (M=3.35, SD= .37) and during covid-19
(M= 3.84, SD= .22); t(48)= -6.31, p= .000. These results suggest
that covid-19 does have an effect on the food safety practices in terms
sanitation increases.
service before (M=3.50, SD= .38) and during covid-19(M= 3.89, SD=
.24); t(49) = -4.75, p= .000. These results imply that covid-19 has an
effect on the food service. Thus, when covid-19 occurs, food service
increases.
Program Title:
These activities are design to help enhance the existing food safety
have their enhancement training for food safety practices that will be
Rationale:
that food being handle and produce is safe for consumption. On the
could become seriously ill with food poisoning and foodborne illnesses.
Program Description:
workshops.
56
Evaluation Scheme:
check whether they always practice and have improvement in the food
be indicate that the program's goals have been met. The said
The Matrix below will serve as the guide for the output of this
the said food handlers. This matrix will serve as the guide of the
BEFORE DURING
Note: Before to start the said training and workshops on Food Safety Practices an introduction lecture of
the course shall be discuss to the participants in 30 minutes to have an idea on intended purpose of the
training and workshop. Hand outs shall be distributed or provided to the participants.
Jewelry Overview
of Food
(e.g.
Safety Manager (Cost in 1 Day
bracelets,
and Peso)
rings,
HACCP
Hygiene chains, Often
Always Service
and earrings, Hazards
etc.) are Crew
Sanitation Overview-
removed Biological,
when Chemical,
preparing and Delivery
food. Physical Rider
Hazards
Hands are Member
of Food
washed Building
Always and Drug
after Often the
Administ
handling HACCP
ration
money. Manual
(FDA)
and
Hands are Implemen
ting
BSHM 4th
kept away Year
HACCP
touching Student
from face, Often Always
nose, hair
and alike
Mouth are
covered
when
Often Always
sneezing or
coughing
and hands
are wash
after.
58
y. hazardou Member
s waste of
Garbage worksho National
bins are ps Solid
Waste
monitored Often Always Proper Manage
to not over
Collectin ment
flow.
g of Commiss
waste ion
Garbage
worksho (NSWMC
bins are ps )
always Often Always
covered. BSHM 4th
Year
Reuse, Student
reduce, and
recycle are Often Often
followed.
60
CHAPTER V
RECOMMENDATIONS
study.
SUMMARY OF FINDINGS
The items below indicated the summary and the salient findings
of this study:
Profile:
old. For the gender variable, both male and female got equal number
of percentage and for civil status, majority of the food handlers are
stated that when Covid-19 occurs, the food safety practices in terms of
COVID-19. The results imply that covid-19 has an effect on the food
before and during COVID-19. This means that covid-19 has an effect
CONCLUSION
illnesses. This will presumably decrease the risk and incidence of food-
borne and risk of the human health. Hence, the HACCP shows
consumers. The study results confirm that the food safety practices of
Greenwich fast food shows some of the practices before covid-19 are
practice which means that COVID-19 have an effect on the food safety
practices.
63
RECOMMENDATION
that ensure the quality and safety of food products. The said training
and workshop is the one that can address the weak points of food
REFERENCES
65
REFERENCES
Afolaranmi, T., Hassan, Z., Misari, Z., Dan, E., et al. (2017). Food Safety and
https://tinyurl.com/fts9p4jr
https://tinyurl.com/x2yabtw5
Ali-Aqaby, Aamer. (2017). Re: What are the most important reasons for
https://tinyurl.com/tu2wzmdr
Retrieve from:
https://tinyurl.com/m7juyrzm
66
Azanaw, J., Gebrehiwot, M. & Dagne, H. Factors associated with food safety
https://tinyurl.com/zmhx94h6
https://tinyurl.com/kdcpnyaj
https://tinyurl.com/6ddehhna
Canadian Institute of Food Safety (2017). Top 10 Rules for Waste Disposal.
Retrieved from:
https://tinyurl.com/3jew8kcv
Retrieved from:
https://tinyurl.com/6ch9abr4
Griffith, Christopher. (2017). The food safety culture in a large South African
from: https://tinyurl.com/79e3uhjz
67
Ismail, F.H., (2016). Food Safety Knowledge and Personal Hygiene Practices
From: https://tinyurl.com/szez9n6s
https://tinyurl.com/mpea96u5
https://tinyurl.com/c9d4pack
https://tinyurl.com/mbjmtdvr
Steinhoff, S. (2020). What are the seven steps of HACCP - and how to
https://tinyurl.com/4pz6te8s
Taylor S, (2020). Washing Food: How & Why should we do it? Retrieved
from: https://tinyurl.com/vj55fxvv
Ucar, A., Yilmaz, M.V., and Pinar, F.(2016). Food Safety - Problems and
Virtual (2019). The four principles of Food Safety. Virtual College. Retrieved
from: https://tinyurl.com/bdpk6wfw
Retrieved from:
https://tinyurl.com/75wx37x5
69
APPENDICES
70
APPENDIX A
APPROVAL LETTER OF THE DEAN TO CONDUCT THE STUDY
Dear Sir:
This is to submit to your office five (5) alternative Hospitality Research titles prioritized
from 1 to 5 on the basis of my preference. Kindly check the appropriate box for the title
you favor the most. You may cite the reasons for your preference in the box provided for
the purpose.
Sincerely,
Balabat, Michelle D.
Barredo, Geneva R.
Cartajenas, Rica Mae R.
Galano, Kevin B. 2/3/2021
Melencion, Lorena L.
Reponte, Charliemaine G. BS Hospitality Management
___________________
Proponents Degree Program
Title next to the Checked Box is Approved:
APPENDIX B
ACCEPTANCE OF THE RESEARCH ADVISER LETTER
You are nominated by the group of Michelle Balabat along with his/her members
Rica Mae Cartajenas, Geneva Barredo, Lorena L. Melencion, Charliemaine
Reponte, Kevin Galano, Neil Joseph Calipes as their research adviser and the
nomination is hereby confirmed. As adviser, you are expected to provide regular
consultation, and advice on the research and study, from the study selection
stage up to its successful defense. You are also directed to report to this office
the progress of the students’ research as often as necessary.
With my conformity,
2/2/2021
__________________________
For the undergraduate program:
BS Hospitality Management
72
APPENDIX C
TRANSMITTAL LETTER
Thank you.
Respectfully yours,
Balabat, Michelle D.
Barredo, Geneva R.
Cartajenas, Rica Mae R.
Galano, Kevin B.
Melencion, Lorena L.
Reponte, Charliemaine G.
Researchers
Approved:
APPENDIX D
Survey Questionnaire
Please read carefully the following items and answer according to your
honest opinion. Your answer will be treated confidentially.
Thank you.
Balabat, Michelle D.
Barredo, Geneva R.
Cartajenas, Rica Mae R.
Galano, Kevin B.
Melecion, Lorena L.
Reponte, Charliemaine G.
Researcher
74
Age:
18-20 yrs. old 24-26 yrs. old 30-32 yrs. old
21-23 yrs. old 27-29 yrs. old 33-35 yrs. old
Educational Attainment:
Elementary Level College
Elementary Graduate College Graduate
Junior High School Level Vocational
Junior High School Graduate Post Graduate
Senior High School Level
Senior High School Graduate
Position:
Manager
Service Crew
Delivery Rider
75
APPENDIX E
To the Validator: Please check the appropriate box for your validation using
the points of equivalent below.
Points of equivalent:
4 - Very Good 3 - Good 2 - Fair 1 - Poor
CRITERIA / INDICATORS 1 2 3 4
1. CLARITY OF DIRECTIONS AND ITEMS – The vocabulary level, /
language structure and conceptual level of the questions suit
to the level of respondents. The directions and items are
written in clear and understandable manner.
2. PRESENTATION AND ORGANIZATION OF ITEMS – The items /
are presented and organized in a logical manner.
3. SUITABILITY OF ITEMS - The items appropriately represent /
the substance of the research. The questions are designed to
determine the condition, properties and attitudes that are
supposed to be measured.
4. ADEQUATENESS OF ITEMS PER CATEGORY – The items /
represent the coverage of the research adequately. The
number of questions per area category is represented
enough of all the questions for the research.
5. ATTAINMENT OF PURPOSE – The instrument as a whole fulfils /
the objectives for which it was constructed.
6. OBJECTIVITY - Each item question requires only one specific /
answer and it measures only one behaviour and no aspect of
the questionnaire suggested on the part of the researcher.
7. SCALE AND EVALUATING RATING SYSTEM – The scale /
adapted is appropriate for the items.
Decision: [/] Accept [ ] Reject [ ] Conditional
Remarks / Comments:
__________________________________________________________________
__________________________________________________________________
__________________________________________________________________
APPENDIX F
OBJECTIVES:
To learn and gain more knowledge that I can use when working in a
company that will give me an opportunity that can develop my personal
growth and enhance my professional skills in hospitality industry.
PROFILE INFORMATION:
Name: Balabat, Michelle D.
Age: 22
Birth date: November 18, 1998
Birth place: Balintad, Manticao, Misamis Oriental
Gender: Female
Height: 5’4
Weight: 53
Civil Status: Single
Nationality: Filipino
Religion: Roman Catholic
Name of Mother: Vincenta D. Balabat
Name of Father: Bienvedido Q. Balabat
81
EDUCATIONAL ATTAINMENT:
Tertiary: ASIAN COLLEGE OF TECHNOLOGY INTERNATIONAL
EDUCATIONAL FOUNDATION (ACT-IEF)
Corner Leon Kilat and P. Del Rosario St., Cebu City,
Philippines
Bachelor of Science in Hospitality Management (BSHM)
2018-Present
CHARACTER REFERENCES:
Jesse James L. Estandarte
Employee (Lexmark Research and Development
Corporation)
Banawa, Guadalupe, Cebu City
09912045750
Jovany Malon
Manager (Greenwich Fast-food)
Banawa, Guadalupe, Cebu City
09658593606
82
OBJECTIVES:
Looking forward to work in a challenging environment, where I can
enhance my skills in regards in any type of work.
To be well developed as an independent in any chosen career.
PROFILE INFORMATION:
Name: Geneva Barredo
Age: 23
Birth date: May 7, 1998
Birth place: Busay, Ilaya, San Fernando, Cebu
Gender: Female
Height: 4’9
Weight: 42
Civil Status: Single
Nationality: Filipino
Religion: Roman Catholic
Name of Mother: Primitiva Racoma
Name of Father: Elias Barredo
83
EDUCATIONAL ATTAINMENT:
Tertiary: ASIAN COLLEGE OF TECHNOLOGY INTERNATIONAL
EDUCATIONAL FOUNDATION (ACT-IEF)
Corner Leon Kilat and P. Del Rosario St., Cebu City,
Philippines
Bachelor of Science in Hospitality Management (BSHM)
2018-Present
CHARACTER REFERENCES:
Rey Namoco
Nautical (Apprentice)
Libo, Sibonga Cebu
09285419054
Marcelo Quiaot
Computer maintenance
Sangi, Sudlon 1, Cebu City
09083497181
84
OBJECTIVES:
To acquire and gain knowledge that can be use in the future job in
handling food safety.
PROFILE INFORMATION:
Name: Rica Mae R. Cartajenas
Age: 21
Birth date: April 22, 2000
Birth place: Sebasi, Clarin, Misamis Occidental
Gender: Female
Height: 5’2
Weight: 47
Civil Status: Single
Nationality: Filipino
Religion: Seventh Day Adventist
Name of Mother: Marivic R. Cartajenas
Name of Father: Ricky R. Cartajenas Sr.
85
EDUCATIONAL ATTAINMENT:
Tertiary: ASIAN COLLEGE OF TECHNOLOGY INTERNATIONAL
EDUCATIONAL FOUNDATION (ACT-IEF)
Corner Leon Kilat and P. Del Rosario St., Cebu City,
Philippines
Bachelor of Science in Hospitality Management (BSHM)
2018- Present
CHARACTER REFERENCES:
Verdick Zapanta
Owner/Sole Proprietor
Verdick's Homemade Breakfast Delight
09675895123
Heraldine Vicitacion
Owner/Sole Proprietor
Mother G Catering and Services Cebu
09155136908
86
OBJECTIVES:
To enhance my educational and professional skills in a stable and
dynamic workplace.
PROFILE INFORMATION:
Name: Kevin B. Galano
Age: 22
Birth date: September 14, 1998
Birth place: Cebu City
Gender: Male
Height: 5’3
Weight: 49
Civil Status: Single
Nationality: Filipino
Religion: Roman Catholic
Name of Mother: Armela P. Galano
Name of Father: Aurelio E. Galano
87
EDUCATIONAL ATTAINMENT:
CHARACTER REFERENCES:
Charmie Babida
Cebu City Government
09550660021
OBJECTIVES:
I want to succeed in a stimulating and challenging environment,
building the success of the firm while I experience advancement
opportunities.
PROFILE INFORMATION:
Age: 21
Birth date: August 17, 1999
Birth place: Lapacan Norte, Inabanga, Bohol
Gender: Female
Height: 4’9
Weight: 44
Civil Status: Single
Nationality: Filipino
Religion: Roman Catholic
Name of Mother: Barcilisa Melencion
Name of Father: Arnulfo Torregosa
89
EDUCATIONAL ATTAINMENT:
CHARACTER REFERENCES:
Mr. Anthony Jay Bautista
BCC Instructor
09770846789
OBJECTIVES:
To be physically and mentally ready to the future field.
PROFILE INFORMATION:
Name: Reponte G. Charliemaine
Age: 21
Birth date: May 26, 1999
Birth place: Bansalan Davao Del Sur
Gender: Male
Height: 5’6
Weight: 57
Civil Status: Single
Nationality: Filipino
Religion: Roman Catholic
Name of Mother: Reponte Roselyn G.
Name of Father: Rolito A. Reponte
91
EDUCATIONAL ATTAINMENT:
Tertiary: ASIAN COLLEGE OF TECHNOLOGY INTERNATIONAL
EDUCATIONAL FOUNDATION (ACT-IEF)
Corner Leon Kilat and P. Del Rosario St., Cebu City,
Philippines
Bachelor of Science in Hospitality Management (BSHM)
2018-Present
CHARACTER REFERENCES:
Michael Vincent A. Malait
Owner/Sole Proprietor
Mike’s Kitchen Catering Service
09177711865
Reynaldo Dantes
College Instructor
09913584955