Good morning everyone, today I am going to report the barriers to communication.

So
ano nga ba ang barriers to communication?
Barriers to communication are things that get in the way of a message being received.
They could be physical, such as loud music playing, or emotional, such as when a
person is too angry or fearful to listen to what another individual is saying. Sa madaling
salita eto ung mga hadlang o harang kapag nakikipag communication tayo sa isang
organization. There are many barriers to communication and these may occur at any
stage in the communication process. Barriers may lead to your message becoming
distorted and you therefore risk wasting both time and/or money by causing confusion
and misunderstanding. Ung mga barriers na aking tatalakayin ay nagdudulot ng hindi
natin pagkakaintindihan o pag aaksaya natin ng oras o pera sa isang organization.

Number one is personal barriers,

These are hindrances to effective communication arising from the communicator’s
characteristics as a person, including emotions, values, and poor listening habits. Sex,
age, race, socioeconomic status, religion, education, and so on.

Eto ung mga problems of understanding, interpretation and response to communication

which arises partly from our socially learned attributes and partly from our personal
attributes.
Kinapapalooban nito ung life experiences natin, emotions (kapag galit tayo hindi tayo
nakakapag communicate ng maayos sa taong kausap natin at minsan you do not get to
say right words at the right time, so it shows that you can communicate better only when
you are your natural self.) , kasama rin dito ung attitudes, behavior na nakakaapekto ng
masama sa abilidad ng tao sa pakikipagcommunication. For example, ung lack of
confidence at pagiging pagkamahiyaan na makipag usap sa tao. Kapag mahina ung
loob natin at mahiyain tayo ay madalas hindi tayo naiintindihan ng taong kausap natin o
mga taong nakikinig satin. Ang mga ibang examples ng personal barriers ay ung poor
listening skills (Active listening is an important aspect of effective communication. You
cannot engage with someone if you are not listening to them because you will tend to
make assumptions about their needs based on your perceptions versus reality.) kasama
rin ditto ung egos, culture differences, discomfort in sensitive situations, values and
beliefs, and inability to listen with understanding.
Next is physical barriers, these are interferences to effective communication occurring in the
environment where the communication is undertaken.

Physical barriers include distances between people, walls, a noisy sound system near
telephone, etc. It can occur both in oral & written communication. Poor light,
stammering, improper pronunciation, all comes under physical barriers.
Ung mga tao or kausap natin sometimes talk very loudly when you are attending a
phone call or sometimes a cracker may burst outside or a noise from a loudspeaker can
create barrier to communication.
Noise on radio and audio system is auditory noise & the visual noise on your television
or computer set can be noise if there are unwanted signals, communication loses
clarity.
Time & distance:
Physical distance & improper timing affects communication.
Modern techniques like mobile, internet, fax, telephone, etc. have helped us to
overcome this barrier largely.
Distance does not matter much now because no matter where you are, you can connect
with the other person immediately.
Pinaka dabest example nito kapag may nagsspeech or nagsasalita sa isang event may
jet na dadaan o tutunog na malakas, naddistract ung nagsasalita at mga tagapakinig,
nahihirapan silang makuha, maintindihan o marinig ung message na sinasabi ng
speaker dahil sa distraction. Ung tahol ng aso kapag nagrereport tayo o nagrerecite tyo
sa online class natin ay isa rin sa mga example ng physical barrier.

Last is semantic barriers, Refers to the misunderstanding between the sender and receiver
arising due to the different meanings of words, and other symbols used in the communication.

Semantics is the study of meaning as expressed in symbols, word, pictures, or actions

are symbols that suggest certain things.
-This means iba’t ibang meaning ng isang salita or phrase in all languages.
-Thus, a person should not just be aware of all meanings but we should also know to
use the right word at the right time.
-The word used must be understood & make sense to the receiver.
For example, the words “salvage” will interpreted differently by an English speaking foreigner
from the way the Filipinos, interpret them.
Interpretation of Words:
In some of the languages, including English, one word will have multiple meanings & the
meaning, which you like to communicate, may not be received by the receiver.
Overcoming Barriers to Communication
When communication barriers threaten effective performance, certain measures must
be instituted to eliminate them. To reduce or totally eliminate problem due to noise
selective perception, and distraction the following are recommended:

➯ Use feedback to facilitate understanding and increase the potential for

appropriate action. (yung Feedback is ung audience's response; it enables you to
evaluate the effectiveness of your message.)

➯ Repeat messages in order to provide assurance that they are properly received.

➯ Use multiple channels so that the accuracy of information may be enhanced.

(Gumamit ng powerpoint o visuals kapag nagrereport incase na may maingay
andon pa rin ung sinasabi o message mo)

➯ Use simplified language that is easily understandable and which eliminates the
possibility of people getting mixed-up with meanings.
Techniques for Communicating in Organizations
Communication may be classified as to the flow of the message, which is as following:
downward, upward or horizontal. Each type of message flow has its own purposes and
techniques na tatalakayan natin ngayon.
Downward communication- This refers to message flow from higher levels of authority
to lower levels. (example may iuutos o magbibigay ng instruction si manager ipapasa
kay supervisor tapos ipapasa naman pababa sa mga kanilang workers) Among the
purposes of downward communication are:
a. give instructions;
b. to provide information about policies and procedures;
c. to give feedback about performance; and
d. to indoctrinate or motivate.
Downward communication occurs when information and messages flow down through
an organization's formal chain of command or hierarchical structure. In other words,
messages and orders start at the upper levels of the organizational hierarchy and move
down toward the bottom levels.
Techniques Used in Downward Communication
Letters- appropriate sya kapag ang directives ay complex and precise actions ay
required.
Telephone & Cellular phones- when orders are simple but the result depends largely
on employee morale, techniques that provides interchange like meetings, telephones
and cell phones are appropriate.
Manuals – useful sources of information regarding sa company policies, procedures
and organization. It is made available anytime needed.
Handbooks- provide more specific information about sa duties at priveleges ng mga
individual worker.
Meetings-
Newsletters- pinoprovide nito ung mixture of personal, social, and work-related
information. Nakapaloob dito ung mga new hirings, promotion, birthdays ng employees,
questions at mga answers about sa work related issues ng company.

Upward Communication- Refers to message flows from persons in lower-level

positions to person in higher-level positions. The messages sent usually provide
information on work progress, problems encountered, suggestions for improving output,
and personal feelings about work and non-work activities.
(For example, sa isang kumpanya may problema naganap sa isang employee, ipapasa
nya pataas kay supervisor para makarating sa kanilang manager ung problema na nais
nilang sabihin kasi sa management, importante at kelangan nilang maprovide ung
pangangailangan ng kanilang mga employees.
Techniques Used in Upward Communication
Formal Grievance Procedure (magsama sama o pagbibigay ng mga hinaing)
Grievance means “complaint” whether valid or not about an organizational policy,
procedure, or managerial practice that creates dissatisfaction or discomfort. Eto ung
mga concerns ng mga employees about sa violation of labor agreement para makakuha
sila ng mga resolution. Nagrerepresent sila ng upward communication channel kung
saan ang employees ay maaarinf magoffer ng sugggestions sa management.
Employees Attitude and Opinions Surveys – ditto natin malalaman kung anong
naiisip at kung anong tingin ng mga employees sa isang companies.
Suggestion Systems- suggestions form employees are important sources of cost
saving and production-enhancing ideas.
Open-door Policy- even on a limited basis, it provides the management with an
opportunity to act on difficulties before they become full-blown problems.
Informal Gripe Sessions- these can be used positively if management knows how to
handle them. When employees feel free to talk and they are assured of not being
penalized for doing so, then management will be spared of using lots of efforts in
determining the real causes of problems in the company.
Task Forces – When a specific problem or issue arises, a task force may be created
and assigned to deal with the problem or issue. Since membership of task forces
consists of management and non-management personnel, integration and teamwork
and teamwork are fostered, creativity is enhanced, and interpersonal skills are
developed.
Exit Interview- When employees leaves an organization for any reason, it is the
advantage of management to know the real cause of such action. If there are negative
developments in the organization that the management are not aware of, exit interviews
may provide important clues.

Horizontal Communication- This refers to messages sent to individuals or groups

from another or the same organizational level or position.
- The practice of sharing information between employees, departments and units
within the same level of an organization.
The purpose of horizontal communication are:
a. to coordinate activities between departments;
b. to persuade others at the same level of organizations; and
c. to pass on information about activities or feelings.
For example, think about brainstorming sessions, department-wide meetings and group
discussions with your coworkers. These are examples of horizontal communication.
Information that flows laterally or from left to right and vice versa follows a horizontal
path.
Techniques Appropriate for Horizontal Communication
Memos
Meetings
Telephones
Picnics
Dinners
Other Social Affairs