https://www.cia.

gov/static/9a5f1162fd0932c29bf
ed1c030edf4ae/Pyschology-of-Intelligence-
Analysis.pdf

Frames of Mind: The Theory of Multiple

Intelligences Paperback – March 29, 2011
by Howard E Gardner (Author)

Multiple Intelligences: New Horizons in Theory

and Practice Paperback – July 4, 2006
by Howard E Gardner (Author)

Spatial Intelligence – Eliza Mirk /

LadyConstellation
At the moment, there are nine recognized intelligences in Gardner’s theory. Eve
Herndon, from Lifelong Learning Matters at Cornerstone University, describes the types
in this simplified manner, though not in this order:

1. Naturalistic intelligence: “The ability to recognize and categorize plants,

animals and other objects in nature.”
2. Musical intelligence: “The ability to produce and appreciate rhythm, pitch and
timbre.”
3. Logical-mathematical intelligence: “The ability to think conceptually and
abstractly, and the capacity to discern logical or numerical patterns.”
4. Interpersonal intelligence: “The capacity to detect and respond appropriately to
the moods, motivations and desires of others.”
5. Bodily-kinesthetic intelligence: “The ability to control one’s body movements
and to handle objects skillfully.”
6. Linguistic intelligence: “Well-developed verbal skills and sensitivity to the
sounds, meanings and rhythms of words.”
7. Intrapersonal intelligence: “The capacity to be self-aware and in tune with inner
feelings, values, beliefs and thinking processes.”
8. Spatial intelligence: “The capacity to think in images and pictures, to visualize
accurately and abstractly.”
9. Existential intelligence: “The sensitivity and capacity to tackle deep questions
about human existence, such as the meaning of life, why we die and how we got
here.”

=>
7 (Seven) Kinds of Smart: Identifying and
Developing Your Multiple Intelligences
Thomas Armstrong

1.

Emotional Intelligence: Why It Can Matter

More Than IQ
Daniel Goleman
One resource that every person has is their own intelligence. Actually, it is much more
accurate to speak of one's intelligences. Each person has varying levels of intelligence
in different areas. For example, a person may have a high level of musical intelligence
but a relatively low level of logical/mathematical intelligence. Howard
Gardner argues that each person has at least seven distinct intelligences.

[[The list has been expanded to eight intelligences. It is interesting to examine

Howard Gardner's theory of multiple intelligences in light of recent research in Brain
Science. There are a number of schools that have developed their curriculum,
instruction, and assessment in a manner consistent with Gardner's theory of MI.]]

Robert Sternberg and David Perkins have both made significant contributions to our
understanding of intelligence. Some of their ideas are covered in this chapter.

This chapter gives a definition of intelligence and then explores a variety of

intelligences that people have. Many of the key ideas that are covered come from the
work of Howard Gardner. After an initial exploration, the intelligences are analyzed
from a computer-as-tool point of view.

A Definition of Intelligence

The study and measurement of intelligence have long histories. For example, Alfred
Benet and Theodore Simon developed the first Intelligence Quotient (IQ) test in the
early 1900s. Chances are, you have taken several IQ tests. Also, the chances are that
you are not really sure what IQ is.

It turns out that IQ is a complex concept. Researchers in this field argue with each
other. There is no clear agreement as to what constitutes IQ or how to measure it.
Three researchers who have written widely sold books about intelligence are Howard
Gardner (1983, 1993), Robert Sternberg (1988), and David Perkins (1995). And, of
course, there is an extensive and continually growing collection of research papers on
the topic.

The following definition is a composite from various authors. It is designed to fit the
needs of this book.

Intelligence is a combination of the ability to

1. learn. This includes all kinds of informal and formal learning via any
combination of experience, education, and training.
2. pose problems. This includes recognizing problem situations and transforming
them into more clearly defined problems.
 3. solve problems. This includes solving problems, accomplishing tasks, and
fashioning products.

Donald Norman is a cognitive scientist who has written extensively in the area of
human-machine interfaces. His book (Norman, 1993) begins with a discussion of how
tools (physical and cognitive artifacts) make us smart. In many areas, a person with
appropriate training, experience, and tools can far outperform a person who lacks
these aids.

The definition of intelligence used in this book is a very optimistic one. It says that
each of us can become more intelligent. We can become more intelligent through
study and practice, through access to appropriate tools, and through learning to make
effective use of these tools (Perkins, 1995).

[[Some people have the impression that IQ is a fixed quantity that one is born with.
This is an incorrect point of view. We know, for example, that children who get a very
small amount of lead into their blood streams will suffer significant decreases in IQ.
Poor nutrition can lower IQ. A high quality formal and informal education can raise
IQ. Robert Sternberg in a 1997 article argues that the past few decades have seen a
substantial increase in IQ due to radio, television, better education, and so on.]]

Howard Gardner's Theory of Multiple Intelligences

Many people think of intelligence as a number that results from taking an IQ test. But,
researchers in the field of intelligence have long realized that people have a variety of
different intelligences. A person may be good at learning languages and terrible at
learning music--or vice versa. A single number cannot adequately represent the
complex and diverse capabilities of a human being.

There is a substantial amount of literature as to what are the most important

components of intelligence, how to measure them, and how to foster their
development. The latter point may be the most important. According to the definition
of intelligence used in this book, intelligence can be fostered--it can be enhanced.
Thus, it is important to have a theory of intelligence that identifies components that
can be fostered.

Howard Gardner has proposed a theory of multiple intelligences. He has identified

seven components of intelligence (Gardner, 1983). He argues that these intelligences
are relatively distinct from each other and that each person has some level of each of
these seven intelligences. He admits to the possibility that there are more than seven
intelligences. However, he has continued to support and believe in his initial list of
seven for more than 10 years.
The following table lists seven intelligences identified by Howard Gardner. It
provides some examples of the types of people who exhibit a high level of an
intelligence. The seven intelligences are listed in alphabetical order.

Intelligence Examples Discussion

Bodily- Dancers, athletes, The ability to use one's physical body well.
kinesthetic surgeons,
craftspeople
Interpersonal Sales people, The ability to sense other's feelings and be in tune with
teachers, clinicians, others.
politicians,
religious leaders
Intrapersonal People who have Self-awareness. The ability to know your own body and
good insight into mind.
themselves and
make effective use
of their other
intelligences
Linguistic Poets, writers, The ability to communicate well, perhaps both orally and in
orators, writing, perhaps in several languages.
communicators
Logical- Mathematicians, The ability to learn higher mathematics. The ability to handle
mathematical logicians complex logical arguments.
Musical Musicians, The ability to learn, perform, and compose music.
composers
Spatial Sailors navigating The ability to know where you are relative to fixed locations.
without modern The ability to accomplish tasks requiring three-dimensional
navigational aids, visualization and placement of your hands or other parts of
surgeons, sculptors, your body.
painters
Table 3.1 Examples for each of the seven intelligences.
[[Gardner's eighth MI is Naturalistic. Naturalistic intelligence is the ability to
understand, relate to, categorize, classify, comprehend, and explain the things
encountered in the world of nature. People such as farmers, ranchers, hunters,
gardeners, and animal handlers may exhibit developed naturalistic intelligence.]]

Do some introspection. For each of the seven intelligences in the Howard Gardner list,
think about your own level of talents and performance. For each intelligence, decide if
you have an area of expertise that makes substantial use of the intelligence. For
example, perhaps you are good at music. If so, is music the basis of your vocation?

You will probably see that you have a reasonable level of ability to perform in each of
the seven areas. Moreover, it is likely you will see that you have various levels of
ability to perform in different areas. Finally, you may realize that you have devoted
far more time and energy to developing some of your potentials than you have the
others.

Multiple Intelligences and Computers

Computers affect each of the components of intelligence in the Howard Gardner list.
Table 3.2 shows a brief computer-oriented analysis for each component.

Intelligence Computer-Related Ideas

Bodily- Games involving eye-hand coordination and quick reflexes. Keyboarding
kinesthetic skills. Rapid, accurate mousing. Carpel-tunnel syndrome.
Interpersonal Teams of people working together, facilitated by groupware software.
Networking with people located throughout the world. Role-playing games.
Intrapersonal Metacognition during learning to make effective use of computer hardware
and software. Understanding of one's other intelligences, learning strengths
and weaknesses, transfer of learning strengths and weaknesses with respect to
computer-related technology. Role-playing games.
Linguistic Computer-based tools to aid in composition. New linguistic forms, such as
hypermedia. Design as a key part of computer-based communication and
desktop publishing. Computer programming languages.
Logical- Computer programming. The representation and solution of logical and
mathematical mathematical problems by means of a computer. Spreadsheets and databases.
Musical Computer as music-writing instrument. Computer as music performer. Sound
as an aid to communication in hypermedia applications.
Spatial Paint, draw, and computer-assisted design/computer-assisted manufacturing
(CAD/CAM) tools. Page-layout software. Dungeons and dragons types of
games. Virtual realities.
Table 3.2 How computers affect the seven intelligences.
[[Naturalistic: Information and Communications Technology provide tools that are
now routinely used by researchers and practitioners who make use of their naturalistic
intelligence.]]

The general idea suggested by Table 3.2 is that the computer is a useful performance-
aid tool in each of Howard Gardner's seven areas of intelligence.

Of course, the computer can also be used as an aid to learning. That is, computer
systems can be developed to help a person get better at using each of the seven
intelligences given in the Howard Gardner list. Computer-assisted learning (computer-
assisted instruction) is discussed in Chapter 6.

Robert Sternberg's Theory of Intelligence

As noted earlier in this chapter, different researchers have identified different
components of intelligence. Sternberg (1988), for example, focuses on just three main
components:

1. Practical intelligence--the ability to do well in informal and formal educational

settings; adapting to and shaping one's environment; street smarts.
2. Experiential intelligence--the ability to deal with novel situations; the ability to
effectively automate ways of dealing with novel situations so they are easily
handled in the future; the ability to think in novel ways.
3. Componential intelligence--the ability to process information effectively.
Includes metacognitive, executive, performance, and knowledge-acquisition
components that help to steer cognitive processes.

Sternberg provides examples of people who are quite talented in one of these areas but
not so talented in the other two. In that sense, his approach to the field of intelligence
is somewhat like Howard Gardner's. However, you can see that Sternberg does not
focus on specific components of intelligence that are aligned with various academic
disciplines.

Sternberg strongly believes that intelligence can be increased by study and practice.
Quite a bit of his research focuses on such endeavors.

David Perkins' Theory of Intelligence

Perkins (1995) examines a large number of research studies both on the measurement
of IQ and of programs of study designed to increase IQ. He presents detailed
arguments that IQ has three major components or dimensions.

1. Neural intelligence. This refers to the efficiency and precision of one's

neurological system.
2. Experiential intelligence. This refers to one's accumulated knowledge and
experience in different areas. It can be thought of as the accumulation of all of
one's expertises.
3. Reflective intelligence. This refers to one's broad-based strategies for attacking
problems, for learning, and for approaching intellectually challenging tasks. It
includes attitudes that support persistence, systemization, and imagination. It
includes self-monitoring and self-management.

There is substantial evidence to support the belief that a child's neural intelligence can
be adversely affected by the mother's use of drugs such as alcohol and cocaine during
pregnancy. Lead (such as from lead-based paint) can do severe neural damage to a
person. Vitamins, or the lack thereof, can affect neural intelligence.
Moreover, there is general agreement that neural intelligence has a "use it or lose it"
characteristic. It is clear that neural intelligence can be maintained and, indeed,
increased, by use.

Experiential intelligence is based on years and years of accumulating knowledge and

experience in both informal and formal learning environments. Such knowledge and
experience can lead to a high level of expertise in one or more fields. People who live
in "rich" learning environments have a significant intelligence advantage over people
who grow up in less stimulating environments. Experiential intelligence can be
increased by such environments.

Reflexive intelligence can be thought of as a control system that helps to make

effective use of neural intelligence and experiential intelligence. A person can learn
strategies that help to make more effective use of neural intelligence and experiential
intelligence. The habits of mind included under reflexive intelligence can be learned
and improved.

Previous chapters in this book have included an emphasis on metacognition and on

reflexivity. Many of the journaling activities have focused on reflecting over learning,
education, problem solving across different disciplines, and so on. All of these types
of activities are important to increasing reflexive intelligence.

[[Research in Brain Science in the past few years strongly supports the "use it or lose
it" theory. The parallel with muscle strength and stamina is interesting.]]

Final Remarks

This chapter lists a number of possible components of intelligence. Some of the ways
of dividing up intelligence may seem more intuitively correct to you than others. It
seems clear that even the experts do not agree with each other. An analysis of seven
different theories of intelligence is given in Chapter 12 of Perkins (1995).

There has been a great deal of research about intelligence. The works of Gardner,
Perkins, and Sternberg provide summaries of varied approaches to understanding
intelligence. Shekerjian (1990) contains a number of case studies of people who have
displayed high levels of intelligence. The literature provides substantial evidence that
through study and practice, people can make appreciable gains in their ability to solve
problems and accomplish tasks that require a high level of intellect.

Each of us is free to look at intelligence from our own point of view. You may want to
argue that certain intelligences should be removed from the Howard Gardner list or
that there are other candidates that should be added. You may like the Sternberg list
better than the Gardner list. You may want to create your own list. You may agree
with David Perkins that intelligence can be increased, or you may find that his
arguments are not convincing to you.

Actually, the details given in the various definitions and analyses of components of
intelligence may not be particularly important to you. Perhaps what is more important
is that the various definitions can help as you work to understand your relative
strengths and weaknesses. You can come to understand yourself better.

Also, these definitions can provide a basis for examining how computers may enhance
your overall ability to solve problems. There is no doubt that through study, practice,
and learning to make use of tools such as computers, you can get better at problem
solving.

Activities and Self-Assessment

1. Analyze your personal strengths and weaknesses from the point of view of the
seven intelligences identified by Howard Gardner. For each of these seven
intelligences, analyze what you believe to be your "native" levels of
intelligence and also your "developed" levels of intelligence.
2. Select a job situation, perhaps your current job or a career that you are
planning. Analyze it from the point of view of which of Gardner's seven
intelligences seems most important. Then select a second job situation or
possible career that is substantially different from the first and repeat the
analysis.
3. Do activities 1 and 2 from the point of view of the three components of
intelligence proposed by Robert Sternberg. From your point of view, which of
the two approaches (Gardner or Sternberg) seems to be most useful to you?
Then repeat this activity for Perkins' three components of intelligence.
4. Add one or more types of intelligence to Howard Gardner's list of intelligences,
to Robert Sternberg's list of components of intelligence, or to David Perkins'
list of components of intelligence. Give arguments that support your additions.
Analyze yourself from the point of view of the intelligences that you add to the
list.
5. The definition of intelligence used in this chapter is different from a definition
that says intelligence is something that you are born with--that your level of
intelligence is fixed at birth. Discuss "nature versus nurture plus tools" issues
in intelligence.
6. Select two or three intelligences from the Howard Gardner list that are most
helpful in doing well in our current K&endash;12 school system. Are these also
the ones that are most helpful in doing well on the job or in other non-school
settings?
 1. [[Over the years, a variety of researchers have attached the problem of
developing computer programs that can do well on IQ tests. They have
experienced varying levels of success. A related, but different issue is
whether one can develop a computer system that can carry on an
"intelligent" conversation with people. Alan Turing posed this question
in 1951, and it is now known as the Turing test. What are your personal
thoughts and insights into the development of intelligent machines?]]

employees.

This Article Contains:

 Best Books on Emotional Intelligence

 Daniel Goleman’s Books on Emotional Intelligence
 Emotional Intelligence 2.0 Book Summary
 3 Great Emotional Intelligence Audiobooks
 Emotional Intelligence For Dummies Review
 Emotional Intelligence For Sales Success Summary
 Great Books on EI and Leadership
 7 Top Emotional Intelligence ebooks for Kindle
 5+ Emotional Intelligence Novels
 Bonus Book!
 A Take-Home Message
 References
Best Books on Emotional Intelligence
With no further ado, these sections contain what we (and readers) believe are some of
the best books on Emotional Intelligence. Some serve as brilliant introductions for
newcomers to the positive psychology field, and others are established titles that we
consider ‘must-reads.’

We have tried to cover some of each in this article, although the list is by no means
comprehensive. If you have read a brilliant book that’s been particularly insightful or
helpful for you, then feel free to share your suggestions in the comments at the end!
 

Daniel Goleman’s Books on Emotional Intelligence

If you have ever wondered who the founder of Emotional Intelligence is, you will
probably already have come across the work of Daniel Goleman. Strictly speaking,
the term itself was coined by Mayer and Salovey in 1990, who described it as
(Salovey & Mayer, 1990, p. 190):

“the subset of social intelligence that involves the ability to monitor one’s own and
others’ feelings and emotions, to discriminate among them and to use this information
to guide one’s thinking and actions.”

Goleman’s contributions came to the fore when he was working at the New York
Times during the ’90s. He developed a keen interested in Salovey and Mayer’s work
during this period, which led to his publication of the bestselling Emotional
Intelligence: Why It Can Matter More Than IQ in 1995. We will start with this and
move on to look at two more of Goleman’s other Emotional Intelligence books, which
explore the theme from different angles.

Emotional Intelligence: Why It Can Matter More Than IQ

Often simply referred to by the title ‘Emotional Intelligence,’ Goleman’s first book on
the topic was an international bestseller. While it was not Goleman’s very first
publication, it has frequently been credited with being ‘The Book’ behind the
popularization of the concept.

By adopting a business standpoint throughout his narrative, Goleman’s key premise is

that cognitive intelligence (IQ) is not the sole predictor of workplace success –
Emotional Intelligence is an equally important non-cognitive skill.

Goleman offers his definition of Emotional Intelligence as a ‘set of skills’ rather than
a personality trait. The EI skillset, he argues, encompasses self-motivation, social
abilities, empathy, and impulse control, among others.

It is written predominantly from an organizational perspective, offering business

implications for employees and leaders alike. That said, it also gives the reader an
overview of how Emotional Intelligence can help everyone deal better with
difficulties, impulses, and negative emotions.

You can get a copy of Goleman’s New York Times bestseller from Amazon, where it
is available both as an ebook for Kindle and in Audiobook format.

Primal Leadership: Unleashing the Power of Emotional Intelligence

First published in 2001, Primal Leadership: Unleashing the Power of Emotional

Intelligence is more focused on leadership development. Given that a large premise of
the authors’ work deals with ‘styles of Leadership,’ it may have more relevant
implications for those in charge of teams or companies.

Goleman and authors Richard Boyatzis and Annie McKee each draw on their own
consulting experience to identify and introduce the six styles mentioned previously –
each of which may be differently suited to use in different situations. They are:

 Visionary;
 Affiliative;
 Democratic;
 Coaching;
 Commanding; and
 Pacesetting.

Readers keen to learn more about the theory behind EI may be pleased to know
that Primal Leadership does cite (and discuss) academic research at times. As an
example, the authors’ use research findings to explain the relationship between
Emotional Intelligence (self-awareness and empathy in particular) and certain
leadership behaviors.

Nonetheless, it is not overly academic and tends by most to be considered a relatively

easy read. Boyatzis also introduces the reader to his own Theory of Self-Directed
Learning (Boyatzis, 1999) with the aim of equipping leaders to grow and develop
professionally.

Those of us with some leadership experience may enjoy learning ways to apply our EI
understanding and further develop key skills we already have. As well as this, Primal
Leadership gives some practical advice for how Emotionally Intelligent Organizations
can be built.

You can purchase this Emotional Intelligence book (as an Audiobook as well)
on Amazon.

Working with Emotional Intelligence

Goleman’s second book EI book looks more specifically at how the Emotional
Quotient (EQ) competencies discussed in Emotional Intelligence (above) can be
applied within the sphere of work.

Indeed, it is once again heavily focused on the professional realm and offers a lot for
managers, leaders, and the collective organization – in many ways it is an extension of
the first.

If you are interested in organizational culture, too, this book has a lot of potential
implications: EI often plays a pivotal role in change implementation.

Spread out over five chapters, Working with Emotional Intelligence contains

anecdotes and Emotional Intelligence case scenarios featuring bosses, CEOs, and
managers. It also touches a little on the ‘brainwave’ concepts linked to EI, such as the
relationship between stress, impulse control, and hormones.

You can purchase Working with Emotional Intelligence on Amazon.

 
Emotional Intelligence 2.0 Book Summary

If you have heard of Emotional Intelligence, chances are you have heard of Emotional
Intelligence 2.0 – it is one of the most famous books on the topic.

Lots of readers also consider the popular Emotional Intelligence 2.0 to be one of the
best books on Emotional Intelligence. Authors Drs Travis Bradberry and Jean Greaves
are the co-founders of EQ assessment providers TalentSmart, so they aren’t afraid to
relate the theory to empirical research to significant effect.

Using data from over 500k individuals, Emotional Intelligence 2.0 provides insightful

answers to some of the more common EI research questions.

The findings on EQ patterns within cultures, generations/ages, and gender are

interesting, to cite some examples. So like most other Emotional Intelligence books,
‘The Big Picture’ chapter provides a good answer to the ubiquitous “What is
Emotional Intelligence?” question. And also, a nice look at what Emotional
Intelligence is not.

Emotional Intelligence 2.0 is a rich resource. It covers over three dozen strategies for
building EQ in the four areas of self-management, social awareness, relationship
management, and self-awareness. The newer editions also include online access to a
brief self-assessment on the same. Granted, this is not the only test out there for EI,
but it is one of the most popular. Find more EQ tests here.
Authors Bradberry and Greaves then provide easy-to-follow guidance on how to
improve the areas you may not have scored ‘highly’ on. You are also invited to fill out
your own Emotional Intelligence action plan for the future.

It is worth noting that even the least avid readers will find the opening interesting. It
provides a gripping account of one surfer’s adventure with a Great White that sets the
scene for the rest of the book.

Emotional Intelligence 2.0 is available for purchase on the

TalentSmart website or Amazon Kindle.

3 Great Emotional Intelligence Audiobooks

1. Emotional Intelligence: A 21-Day Step-by-Step Guide to

Mastering Social Skills, Improve Your Relationships, and Boost
Your EQ

Both professional and personal benefits of Emotional Intelligence are covered well in
this relatively short (1 hour 44 minute) audiobook by David Clark.

Easy to listen to and full of useful emotional intelligence exercises, Clark explains

the key topics very clearly and in an informative way. He does choose his words well,
which means that it is not too difficult to understand the fundamental ideas straight
away.
Emotional Intelligence: A 21-Day Step by Step Guide is an excellent primer for those
new to the topic, and makes the links between EI and success in a social relationship
very simple to grasp.

It is also a pleasant way to break down the concepts learned and take them day by day
(as the title suggests), which can be great for those of us who hope to reflect on what
we have learned. Likewise, the day-by-day concept means it is not hard to use this
book as a complementary resource alongside a daily EI journal.

Download David Clark’s Emotional Intelligence audiobook from Audible.

2. HBR Guide to Emotional Intelligence

The Harvard Business Review Guide to Emotional Intelligence is just over five hours
long, dealing mostly with the better-known aspects of EI and how they ‘work in the
workplace.’

Skills such as perceiving emotions, emotional self-awareness, and managing our

emotions are all discussed—not only concerning their importance but also the ways
that we can develop them.

Amongst other things, the HBR Guide to Emotional Intelligence audiobook offers

expert ‘how-to’ advice for listeners who want to (Harvard Business Review, 2017):
  Identify their personal EI strengths and weaknesses;
 Build Emotional Intelligence in their teams;
 Deal more positively with adversity; and
 Influence those around us.

The audiobook version is available from Audible, and those who prefer to read rather
than listen can also access the book from the HBR Website.

3. The Emotional Intelligence Quick Book

Emotional Intelligence 2.0 authors Bradberry and Greaves have also written an

excellent, concise resource for those who prefer to do their listening on the go. It
covers ‘how to’s for those who want to apply EI to benefit themselves and others.

At the same time, it contains less of the more ponderous academic discussion
than Emotional Intelligence 2.0. This does not mean that The Emotional Intelligence
Quick Book skips over the facts, though – it merely delivers great EI content in a
straightforward way that makes this audiobook easy listening.

It is a useful guide for personal and organizational relationships alike, and also
provides the reader with access to a free online Emotional Intelligence test (just
like Emotional Intelligence 2.0).

Download the Emotional Intelligence Quick Book as an audiobook from Audible.

 

Emotional Intelligence For Dummies Review

Clinical psychologist Dr. Steven Stein is the CEO of psychological assessment

publisher Multi-Health Systems (MHS).

Throughout the 19 chapters of Emotional Intelligence for Dummies, Stein uses

anecdotes to make the ‘science’ of EI both straightforward and relatable for the
reader.

This popular book covers techniques that therapists can use with clients for EQ
development, as well as a few that everyone can use to manage their interpersonal
relationships better.

There are five parts to this book:

 Part 1: ‘There’s a new kind of intelligence in town’ – an overview of EI, its links
with happiness, and how you can assess it;

 Part 2: ‘The Essentials of Emotional Intelligence’ – here, Stein provides

scientific insight into EQ, then covers the ‘what is’ of self-awareness,
perceiving our own emotions, empathizing with others, and managing others’
emotions;
  Part 3: ‘Taking Emotional Intelligence to Work’ – this takes a look at how EI
can be essential in handling tricky workplace situations. It covers the principles
behind and approaches to creating an Emotionally Intelligent workplace, and
caps it off with a consideration of Emotional Intelligence for college students;

 Part 4: ‘Using Emotional Intelligence at Home’ – moving on to home life, this

series of chapters concerns EI in parenting and family relationships; and

 Part 5: ‘The Part of Tens’ – in which three ten-part practical approaches are
suggested for enhancing our own EI, helping others to work towards the same,
and ‘making the world a more Emotionally Intelligent place.’

If you are hoping to improve your own EI, Stein outlines how we can identify the
signs of someone with low Emotional Intelligence. According to the author, a few
signs of low EI include:

 Overestimating one’s own abilities – which Stein suggests we can work on by

starting to understand our own strengths and weaknesses;

 Losing control of one’s own emotions – a shortcoming that can be addressed

by letting ourselves express our feelings, thoughts, and the beliefs we hold.
Through self-expression and assertiveness, we can develop more appropriate
ways of managing our emotions; and

 Adapting poorly to change – something that can be worked on by accepting

that change is natural, learning new approaches and skills, and opening up
ourselves to new experiences and relationships.

Emotional Intelligence for Dummies is available as a paperback at Wiley and in

ebook and audiobook format at Amazon.

 
Emotional Intelligence For Sales Success Summary

Emotional intelligence for sales success: Connect with customers and get results is
written by Colleen Stanley, a professional sales trainer and founder of
SalesLeadership. As salespeople, Stanley discusses, EI plays an essential part in
helping us better understand, meet, and connect with decision-makers.

Doubtless, strong sales relationships and success go hand in hand. However, the many
examples that Stanley uses in this book provide deeper insight into and beyond this.
This is then supplemented with practical activities aimed at leaders who are managing
sales teams.

Stanley also takes a look at how an Emotionally Intelligent sales culture is something
that can be built (for sales success, of course!), and delves into the traits of such a
culture. She uses more case studies and research data clearly and effectively to
illustrate this in greater depth.

She covers common sales problems that often lead to difficulties in emotion
management and numerous challenges in prospecting for a multi-dimensional view of
EI in sales. For even more in-depth coverage of the topics at hand, she outlines how
EI is important throughout all phases of sales and distinguishes between ‘hard’ sales
skills and those related to Emotional Intelligence.

You can purchase Emotional Intelligence for Sales Success from Amazon, where it is

also available as an Audiobook and an ebook for Kindle.
 

Great Books on EI and Leadership

1. Leadership: The Power of Emotional Intelligence

Leadership: The Power of Emotional Intelligence is a collection of Daniel Goleman’s

most popular work on Emotional Intelligence, Leadership, and organizational
performance. Which means this publication contains over twenty years’ worth of
Goleman’s articles, including:

 Leadership That Gets Results – which argues for the six basic styles of
leadership and related competencies, as well as flexibility in applying these
abilities;

 What makes a Leader? – an article on how the ‘best’ leaders use self-
awareness, self-management, and empathy in their everyday behaviors;

 Managing With Heart – which touches on high collective IQ, group

performance, and the relationship between the two. The link to EI? High
collective IQ and EQ are the same thing;

 The Social Brain – this gives a nice description of the ‘neuro’ side of our
interpersonal interactions; and
  The Sweet Spot for Achievement – in which Goleman considers stress, optimal
performance, and how the two are related under the Yerkes-Dodson law. It
offers advice for leaders wanting to create an ideal ‘fit’ between their
employees’ skills and situations for motivation and engagement.

If you happen to be after the convenience of multiple articles in one

volume, Leadership: The Power of Emotional Intelligence offers this advantage. It is
available from Amazon.

Relevant: Emotional Intelligence and Leadership Effectiveness

2. Becoming a Resonant Leader: Develop Your Emotional

Intelligence, Renew Your Relationships, Sustain Your Effectiveness

Annie McKee, Richard Boyatzis, and Teleos Leadership Institute co-founder Frances
Johnston, introduce and dissect the concept of a ‘Resonant Leader.’

A mid-length, yet in-depth, book of around 250 pages, this publication is aimed
primarily at executives. As such, it builds on the idea of ‘resonance’ that McKee and
Boyatzis first presented in Primal Leadership.

‘Resonance’ helps leaders manage teams’ and organizations’ emotional content, the
authors argue. Leaders who use Emotional Intelligence to establish and build
relationships with their coworkers are better able to manage others, creating an
optimal environment for teams.

Becoming a Resonant Leader also provides a host of interactive exercises for

understanding one’s own leadership values and strengths, as well as some guidance
for developing an action plan for intentional change. In this respect, it is a helpful
resource for therapists, coaches, and leaders alike.

If you are interested in purchasing this practical guide, you will find Becoming a
Resonant Leader in multiple formats on Amazon.

3. The Emotionally Intelligent Manager: How to Develop and Use

the Four Key Emotional Skills of Leadership

Those interested in reading the work of a pioneering Emotional Intelligence

researcher may enjoy The Emotionally Intelligent Manager. Yale University’s Peter
Salovey has received numerous awards for his extensive research into the Emotional
Intelligence concept.

Working with fellow academics John Mayer and David Caruso, he developed the
Mayer-Salovey-Caruso Emotional Intelligence Test (MSCEIT) to measure EI.
The Emotionally Intelligent Manager delves into the various ways that organizational
leaders can understand, develop, and apply the four abilities of Salovey and Mayer’s
(1990) Emotional Intelligence concept:

 Perceiving emotions;
 Facilitating thinking using emotions;
 Understanding emotions; and
 Managing emotions.

It provides numerous actionable approaches for developing EI, starting with an

appreciation of how these abilities present themselves in everyday organizational life.

The Emotionally Intelligent Manager: How to Develop and Use the Four Key
Emotional Skills of Leadership is available as an ebook and in hardcover format
at Wiley.com.

4. At the Heart of Leadership: How To Get Results with Emotional

Intelligence

If you do not find academic texts the most riveting way to learn more about EI, At the
Heart of Leadership by Joshua Freedman may be a much more relaxed read. While it
does draw heavily on factual and research-based evidence, it does so in an easy way.
Starting first with an outline of why EI is important. Written for corporate and
business readers, Freedman then provides clear-cut examples of how it is possible for
us to harness Emotional Intelligence for enhanced performance.

His anecdotes include work experiences from his time at FedEx and the US Navy,
HSBC, and more. These all lay the groundwork for his introduction of the Six
Seconds EQ Model for better handling emotions.

Download At the Heart of Leadership: How to Get Results with Emotional

Intelligence from Amazon.

5. Thinking, Fast and Slow

Nobel Prize in Economics winner Daniel Kahneman was born in Israel in 1934.
Amongst his many notable achievements, he received the APA’s Award for
Outstanding Lifetime Contributions to Psychology in 2007.

Kahneman’s extensive psychology career has included many academic journal

publications; some of which he uses directly in his book Thinking, Fast and Slow.

This book spans more than thirty chapters and presents an extremely profound
(literary) illustration of not only how humans use emotions, but the psychological
underpinnings of how we do so.
Kahneman relies on a lot of his own research in Thinking, Fast and Slow, giving
readers rich insight into his studies. It does cross over into the mathematical as well, at
times. As one example, the author links concepts such as numerical reasoning and risk
with our human propensity to process novel situations more rapidly than any other
species.

While Thinking, Fast and Slow is a relatively long book and a pretty serious read,
Kahneman has received ample well-deserved praise for this profound piece of work.
You can access and buy his book on Amazon.

7 Top Emotional Intelligence Ebooks for Kindle

For those of us who enjoy the convenience of ebooks, a lot of the publications above
are also downloadable in digital formats. We have also put together a list of other
popular Emotional Intelligence ebooks that make good on-the-go reads, including
options for Kindle and other devices.

1. Emotional Intelligence Pocketbook: Little Exercises for an

Intuitive Life
Author Gill Hasson is a career coach with a whole list of titles to her name.
The Emotional Intelligence Pocketbook is one of several she has written on EQ, and it
is a very practical, bite-sized ebook, too.

If you are not looking for a hefty read, this is precisely what the name suggests – a
concise collection of practical exercises and examples to illustrate the concepts.

Even the paperback will fit comfortably in your bag, pocket, or similar, so you can
take it anywhere with you and practice on the move.

Looking inside, these little exercises are divided into four main
chapters: Understanding Emotions, Managing Emotions, Developing Your Emotional
Intelligence, and Developing Your Social Intelligence. Throughout, and again at the
end of the book, Hasson includes inspiring Emotional Intelligence quotes to keep
you motivated.

You can order Emotional Intelligence Pocketbook: Little Exercises for an Intuitive

Life from Wiley.

2. A Practical Guide to Emotional Intelligence: Get Smart about

Emotion

Dr. David Walton is a behavioral change specialist, something that quickly becomes
apparent in his general overview of Emotional Intelligence.
This practical guide is aimed at organizational managers interested in improving their
professional interpersonal skills. It covers exercises on feelings and self-control and
understanding and influencing others.

It is a relatively short read, though it points to a few other books for further reading—
some of which includes Daniel Goleman’s work.

Download Introducing Emotional Intelligence as an ebook for Kindle on Amazon.

3. Quick Emotional Intelligence Activities for Busy Managers: 50

Team Exercises That Get Results in Just 15 Minutes

This straightforward Emotional Intelligence ebook by Lynn Leadership Group

Founder Adele Lynn is aimed at organizational managers and leaders.

It contains exercises that are designed to help team members deal with emotional
barriers for enhanced effectiveness.

Those interested in finding out more about the linkages between Emotional
Intelligence and Leadership Effectiveness can choose among different exercises
tailored to different degrees of experience. It also contains useful exercises to address
a lack of trust within teams for better collaboration.

Find this book on Amazon to download a Kindle copy.

 

4. 105 Tips for Creating an Emotionally Intelligent Organization:

More Success by Focusing on Work Attitude and Motivation

Written by self-help professional Gary Vurnum and jobEQ.com founder Patrick

Merlevede, 105 Tips starts out by going into what Emotionally Intelligent
organizations are and why they are essential. These, as the authors describe, are
workplaces in which people’s emotions are acknowledged and considered.

Throughout the book, both Merledeve and Vurnum draw on their own consulting and
coaching experiences. They share over a hundred tips for how employees can
empathize with each other, collaborate better, and motivate one another to make the
most of their strengths.

Zooming out a little, therefore, it aims to advise leaders and managers through
different stages of the ‘talent lifecycle.’ These phases include attracting talent,
recruiting with EI, retaining valuable staff, developing, and retaining employees.

Find 105 Tips for Creating an Emotionally Intelligent Organization in ebook format.

5. Raising an Emotionally Intelligent Child

Raising an Emotionally Intelligent Child is the work of Dr. John Gottman. His 1998
book draws on his experience working with over 120 families to outline a method
for coaching children to develop Emotional Intelligence. This ‘five-step’ method
involves (Gottman.com, 2018):

1. Being aware of a child’s emotions;

2. Recognizing emotional expression as an opportunity for intimacy and
teaching;
3. Listening empathetically and validate a child’s feelings;
4. Label emotions in words a child can understand; and
5. Helping a child discover appropriate ways to solve a problem or deal with an
upsetting situation.

It encourages the parent or reader to reflect on their current approaches and tackles
real challenges to emotional intelligence coaching.

As a result, the material is delivered in a way that quite effectively reflects Gottman’s
own professional experience. Empathy, bonding, and understanding are all key
essential concepts in this concise 240-page parenting guide.

Buy the ebook version at Kobo.com and see: Teaching Emotional Intelligence to

Teens and Students.

 
6. How to Raise a Child With a High EQ: A Parents’ Guide to
Emotional Intelligence

Another book about helping children develop EI, this is also a practical offering from
child psychologist Dr. Lawrence Shapiro. Some of the neuroscientific bases may not
be fresh news, however, it was published over 20 years ago.

Nonetheless, Shapiro’s book is a very practical guide that’s full of useful activities,
games, and checklists. It is easy to read but may contain more actionable implications
for parents of young children than for teachers.

As with many other books on Emotional Intelligence, it emphasizes the importance

of EQ over IQ regarding success—as such, it also offers an overview of the topic for
new readers.

Download the ebook for Kindle at Amazon.co.uk.

7. EQ Applied: The Real-World Guide to Emotional Intelligence

Consultant, author, and speaker Justin Bariso was named LinkedIn’s ‘Top Voice’ in
‘Management’ Culture in 2016. EQ Applied: The Real-World Guide to Emotional
Intelligence adopts a current, modern approach to EI’s importance in our information
age.

It is slightly less in-depth from a research perspective than some other (mostly
academic) works but makes up for it with an incredible amount of practical, down-to-
earth guidance and methods.

This is – as the title suggests, a practical and useful resource for dealing with day-to-
day challenges. Besides, it is full of Bariso’s personal experiences and case studies.

You can purchase the EQ Applied: The Real-World Guide to Emotional

Intelligence ebook for Kindle at Amazon.

5+ Emotional Intelligence Novels

If you would rather not read anything academic or would prefer to develop your EI
your own way, getting into some literary fiction may be one way to do it.

Novels can genuinely offer a lot in the way of helping us understand Emotional
Intelligence – and in an easily digestible format. A study has suggested that the very
practice of reading literary fiction may help us develop emotional intelligence and
empathy (Kidd & Castano, 2013).
How? In a chat with the New York Times, Seton Hill University Master’s Program
Director Albert Wendland has suggested the following (Belluck, 2013):

“[Literary] fiction is putting yourself into another person’s position – lives that could
be more difficult, more complex, more than what you might be used to in popular
fiction. It makes sense that they will find that…can lead to more empathy and
understanding of other lives.”

More technically, researchers Kidd and Castano used Theory of Mind tests to study
participants’ ability to empathize. Those who read literary rather than popular fiction
for short periods were better able to ‘decode’ the emotions within, or empathize with,
pictures of human eyes.

Excerpts from the following literary fiction titles – and works by the following
authors – were read by the high-performing groups in the study (van Kuijk et al.,
2018):

 The Round House: A Novel by Louise Erdrich (Amazon);

 The VanderCook by Alice Mattinson, in The PEN O. Henry Prize Stories 2012
(Amazon);
 Corrie by Alice Munro (a short story in The New Yorker, 2010); and
 Uncle Rock by Dagoberto Gilb (another 2010 New Yorker short story).

The broader implications of the study are probably welcome news for keen readers.
Literary fiction is believed to affect our perceptions of social reality by ‘challenging
social categories,’ researcher Castano offered in an interview with the Guardian
(Flood, 2016).

Compared to popular genre works (think Gillian Flynn’s Gone Girl), literary fiction
‘is associated with differences in interpersonal perception’ that, ultimately, draw on
psychological processes differently.

Here are four more literary fiction novels by award-winning authors, as per Kidd and
Castano’s (2013) research implications:

 The Shooting Party by Anton Chekov (Amazon);

 Midnight’s Children by Salman Rushdie (Penguin Random House);
 White Noise by Don DeLillo (Amazon); and
 Remembering: A Novel (Port William) by Wendell Berry (Amazon).