This document provides instructions for designing something useful for a partner based on interviews and feedback. It involves drawing the ideal wallet, interviewing the partner twice to learn their goals and insights, reframing the problem with a point of view statement, generating 3 alternative solutions to test, getting feedback in 2 sessions, and then iterating a new solution based on the feedback. The overall goal is to design something meaningful for the partner that meets their needs.
This document provides instructions for designing something useful for a partner based on interviews and feedback. It involves drawing the ideal wallet, interviewing the partner twice to learn their goals and insights, reframing the problem with a point of view statement, generating 3 alternative solutions to test, getting feedback in 2 sessions, and then iterating a new solution based on the feedback. The overall goal is to design something meaningful for the partner that meets their needs.
This document provides instructions for designing something useful for a partner based on interviews and feedback. It involves drawing the ideal wallet, interviewing the partner twice to learn their goals and insights, reframing the problem with a point of view statement, generating 3 alternative solutions to test, getting feedback in 2 sessions, and then iterating a new solution based on the feedback. The overall goal is to design something meaningful for the partner that meets their needs.
YOUR PARTNER Interview 8min (2 sessions x 4 minutes each) Dig deeper 6min (2 sessions x 3 minutes each) Notes from your first interview Notes from your second interview
10 Task Performance 1 *Property of STI
Page 2 of 5 GE1715
REFRAME THE PROBLEM
Capture findings 3min Take a stand with a point-of-view 3min
Goals and wishes:
What is your partner trying to achieve? Partner’s Name/Description
needs a way to
User’s need
because (or “but…” or “surprisingly…”) [choose one]
Insights: New learnings about your partner’s feelings and motivations. What is something you see about your partner’s experience that s/he probably doesn’t see? __________________________________________________________________
Insight
10 Task Performance 1 *Property of STI
Page 3 of 5 GE1715
IDEATE: GENERATE ALTERNATIVES TO TEST
Sketch at least 3 radical ways to meet your user’s needs. 5min Exhibit A Exhibit B Exhibit C
Share your solutions & capture feedback. 10min (2 sessions x 5 minutes each) Notes