Professional Documents
Culture Documents
BACHELOR OF EDUCATION-PRIMARY
(IN-SERVICE)
Discussion preceding this section has laid emphasis on meeting employees needs in order
to motivate them into peak performance. Managers are also urged to note the following
points
1. Make employees work very challenging- set hard but possible tasks. Work challenge
is a motivator
2. Introduce job enrichment, job enlargement and job rotation- give employees
6. Keep employees informed about new developments, policies and decisions in the
organization.
8. Try to find out what motivate employees and provide opportunity for them to achieve
1. Reward and compensate appropriately for services that employees provided- provide
a living wage and a take-home pay that can take employees home.
2. Try to arrange work so that your employees can see the end results.
capable.
7. Recognize employees privacy- give them their own space- treat them as human
beings.
6. Show respect for employees ideas, feelings and views- listen to them with attention.
7. Give recognition to employees as people, and praise them for every little positive
effort exerted.
It is one of the tasks of the Human Resource Management to select the best-qualified
personnel to work for the organization. It is at times, a more difficult task to retain them for
long in that organization. The duration an employee remains in the organization workforce
the employee still serves the organization he is still been retained by the organization.
Organizations should endeavor to have retention plans, which should be based on why
employees separate (leave) the organization. Exit interviews may provide some useful
information but they could be unreliable since employees leaving rarely state truly the
reasons for their separation. A better method is to conduct attitude surveys at regular
intervals. The retention plan should then address areas in which lack of commitment and
Some common practices that can determine the Rate of Retention (RR) or the Labour
Turnover (LTO) in an organization include the reward system, the job itself, training
opportunity, performance, policy, prospects, working condition, job design and others. It
may need to be reiterated here that High Rate of Retention may imply LTO, and while low
d. Medical insurance
q. And any other affordable by the organization on behalf and for the employee. This is
not exhaustive.
Other factors that affect the Rate of Retention (RR) of employees in an organization are:
1. Performance: if employees do not feel conveniently adequate in their jobs, they are
unlikely to stay for very long on the job. Employees can be demotivated if they are
how well they are doing their work; or feel that their performance assessments are
2. Prospects: surveys into the factors that encourage employee loyalty nearly always
put healthy career prospects ahead of high pay. The message to employers is that
people will respond to recruitment drive of a reliable and challenging position that
Jobs should be designed to produce and maximize skill variety, opportunities for
expectations are raised about progress or potential rewards but which are not then
met, there will be a subsequent drop in commitment and a possible withdrawal of co-
reason for resignation from organization is the feel that management or specific
supervisors are not providing the leadership they should, or are treating employees
to select supervisors that have adequate leadership training with a human face or
management should try to train those who lack these, as well as equip them with
they were not trained properly or feel that demands are being made upon them,
which they cannot cope without relevant training. They also have prospects of
growth through formal training internally or externally. They are frustrated if they do
not get this. The management should provide adequate induction programme to new
employees; and should provide both internal and external opportunities for further
7. Selection and Promotions: appointing people who are not yet ready for the
demands of a particular job is likely to lead a swift drop in morale and ultimate
voluntary resignation or termination. Also when promotions are not done as at when
due they lead to frustration. It is therefore essential to ensure that selection and
demands of the work they have to do; and promotions should be frequent.
8. Commitment: managers must explain and champion the organizations aims to gain
the commitment of other employees. They should demonstrate stake ness in the
leadership should be by example. The mission and vision of the organization should
be explained to colleagues and all to see and accept that whatever, positive or
builds team spirit, which produces teamwork and it should reward group
presented above. When employees work under poor management conditions, they
tend to behave like caged animals looking for the slightest opportunity to escape.
And when such opportunity opens, whether less than the present job, the employees
could leave without looking back. Sovery (1982) as cited in Kisesi (1998) stated that
of all the many different people whose behavior affects an individuals level of job
satisfaction, the immediate supervisor or manager appears to be the major one. This
is because he/she present most of the time and can either help to raise or lower the
employees level of job satisfaction and its attendant motivation when the supervisor
Delegation involves:
Delegation, therefore, gives people the freedom to direct their own activities, to
assume responsibility and thereby satisfy their ego needs. Teachers and students,
for example, develop a sense of participation in the running of their school when
they are given some voice in the decisions which affect them in their day-to day
work. They begin to develop in their own job and also understand the responsibilities
of the head teacher, such people are future reserve of potential administrators or
managers, delegation also helps in job enlargement, i.e. enlarging the scope of
responsibilities .If delegation is not just practiced on
The surface an organization will find that people to shoulder more responsibility as
they develop and their jobs are enriched. .
Delegation also reduces indispensability. It is easy for the next person in line to take
the vacant chair.
METHODS OF DELEGATING-FORMAL/INFORMAL/IMPLIED
When we come to the process of delegation it should be mentioned that there are,
broadly speaking, three methods which are normally followed when delegating work.
These methods are formal, informal and implied. You will appreciate that they are
not mutually exclusive and are used concurrently in most organizations.
It will be necessary in such cases to allow the subordinate to use his discretion and
take decisions within certain limits beyond the formal authority delegated. Of course
these decisions must fall within the area of the subordinate's activities and conform
to the established policies of the organization.
But it is not always very safe as the subordinates may not have clearly understood
all that the superior was trying to convey. In a school this kind of delegation takes
place when the head teacher orally delegates certain duties to a teacher.
In an organization where delegation is both formal and informal, it may happen that
as the quantum or volume of the superior's work increases, his subordinate may
draw upon himself a portion of this increased work. This is a method of implied
delegation
The subordinate discharges the work efficiently and draws a part of his senior's
authority which has not been formally or informally delegated to him. The senior,
without actually legating auto-authority, permits it to be exercised by the
Ease his/her tasks and enable him/her to devote more time' to important
concerning the school.
Make work more effective and efficient.
Share in decision-making and thus make decisions without delay.
Enable the teachers to grow professionally.
Enlarge the scope of responsibilities so as to prepare people to shoulder more
responsibilities as they develop and their jobs are enriched.
Reduce indispensability to make it easy for the next person in the line to take the
vacant chair.
What is to be delegated and the extent of delegation depends on the people
involved and the environment in which they function. However, it is important
that the school heads delegate duties and responsibilities that would contribute to
the training and development of staff. The head teacher should therefore
delegate:
Those areas of work that he/she knows very well.
The authority vested in him/her because the head teachers judgment is highly
valued by the organization.
Responsibilities such as where decisions may have unpleasant reactions, e.g. dealing
with ringleaders of a school strike.
A good school head can delegate authority to do a task, but cannot rid of the
responsibility for getting the task done.
A school head may lack confidence in the capability of his /her teachers and this may
lead to fear of delegation or to an over emphasis on control.
A school head might be having an attitude of a perfectionist and think that no one
else ca do it the way it should be done.
Some heads fear to delegate because they feel that it might reduce their importance.
Unit9: Planning
Developing strategies for attaining the objectives e.g. identifying the personnel, time
plan and allocation of resources.
Is task specific- the activities are clearly identified and assigned to the doers.
School aims or vision statement, which should relate to the national goals. of
education.
The mission statement that shows why the school is there, why it exists and its core
business.
The school motto - to provide a guide, motivation and the drive for the team.
A description of the school and the community it serves.
School priorities as arrived at by the stakeholders.
An action plan for the next three years.
Information about the school, e.g. number of pupils, pupils by gender and age,
enrolment, number of streams, retention and drop-out rates, etc.
A school head is expected to plan:
His/her individual time.
The school timetable.
Other academic programmes' timetables, e.g. tests. Quizzes. etc. for the term.
Termly activities, e.g. games. drama, athletics, etc
School finances, estimates and budgets.
Use of school plant buildings, gardens, etc.
Pupil personnel- welfare services, health and security Teacher
personnel - staffing and development.
Procurement of equipment and books, etc.
• Structure: This embraces the organizational chart, the committees. The roles, the
hierarchical levels and authority. The procedure in the staff manuals, experience and
structure is determined by work requirements, not by authority, power or
conformity.
• Process: Decisions are made near where the requisite information is rather than
referred up the hierarchy. Authority is delegated accordingly and communications are
frank, open and relatively undistorted. Everyone manages conflicts using problem-
salving methods.
• People: Each individual's identity and freedom are respected and work is organized
as far as possible to this end. Everyone's work is valued. People's interdependence is
stressed.
• Realism: People deal with things as they are. An 'action research' mode of
management predominates. There is widespread awareness of 'health' of the
organization and its parts, just as the human body knows when it feels well or ill.
Unit11: Controlling
How should a school head go about the control of instructional programmes? The school
head can control school programmes by:
Ensuring that the staff are using the approved syllabi and have procured other required
materials.
Holding staff meetings to discuss allocation of classes and subjects; review previous
performance and set new standards.
Discussing in staff meetings the causes of difficulties experienced, poor performance and
remedial actions to be taken.
Monitoring plans of action, providing necessary support; and praising the teacher's initiative
and creativity.
Aids efficiency
Decrease in risk
Helpful in decentralisation
A team is a highly communicating group of individuals with diverse backgrounds, skills and
abilities with a common purpose, working together to achieve clearly defined goals, e.g. a
football team.
Team building is a process by which members of a work group diagnose how they work
together and plan changes to improve their effectiveness.
1. Forming: "Everyone accepts more". This refers to the process of seeking information
defining goals. Developing procedures for carrying out is characterized by uncertainty
confusion, dependence on a leader guidance, sizing up others and options given.
Size and purpose. When the team is too large or diverse, some members take off and wait
for others to do it.
Membership and composition. Homogeneous groups tend to function routine standard tasks.
More skill is called for in managing heterogeneous
Norms. Failure to adhere to norms makes others try to enforce the results in sympathy,
unrest, etc.
Status relationship or social ranking. This affects respect, Prestige and power accorded to all
individual members.
Cohesiveness. This is the strength of members desire to remain in as how they share in
group goals.
Roles this is the set of expected behaviors attributed to. Some one occupying a given
position and how she perceives it.
The figure below summarizes the factors that influence team effectiveness.
Goals
Cohesiveness
Power is a form of raw energy that enables a person to carry out his or her own will despite
the protestations of others.
On the other hand, authority is the 'power' to make decisions which the actions of another.
It is a relationship between two individuals, one 'superior' and the other 'subordinate'. The
superior frames and transmits decisions with the expectation that they will be accepted by
the subordinate. The subordinate too accepts such decisions, and his conduct is determined
by them. In the school, for example, the head teacher makes decisions with the expectation
that they will be accepted and carried out by teachers and pupils. In this case the head
teacher is the superior while the teachers and pupils are the subordinates.
The relationship of authority can be defined, therefore, in both objective and behaviouristics
terms. It involves behaviors on the part of both superior and subordinates. It is when, and
only when, these behaviors occur that a relation of authority exists between the superior
and the subordinated involved. When the behaviors do not occur there is no authority,
whatever may be the paper theory of organizational authority. In the school, for instance,
the head teacher makes decisions that have to guide the smooth running of the school, but
as he makes such decisions, the people carrying them out, that is the teachers and pupils,
have to behave in a positive manner if the decisions are to be implemented. But if they
refuse to carry out the decisions it means the head teacher has no authority even if the
decisions are to be implemented. Authority takes place whenever a subordinate accepts it
and permits his behavior to be guided by a decision reached by a superior, irrespective of
his own judgment as to the merits of that decision.
However it is important to note that authority is not measured by position in the formal
hierarchy alone. One who holds a high position on the organization chart may actually have
little influence in the organization.
KINDS OF AUTHORITY
Traditional authority
This is the kind of authority which is legitimated by the sanctity of tradition; and such
authority tends to perpetuate the existing social order since the status quo is conceived of
as sacred and inviolable. This kind of authority is anchored in an established belief in the
sanctity of the status of those exercising authority in the past. Obedience is owed to the
traditionally sanctioned position of authority and the person who occupies the position
inherits the authority established by past custom.
The role of the leader is to see that tradition is continued and through this he maintains his
own position and authority. In a school, for example, students may accept the authority of
the position of the principal and the teachers because their parents and grandparents did so
before them. In a family business it is also possible to see this sort of thing happening:
When the son takes over from the founder father, the continued functioning of the firm in a
given pattern is justified as having always been done that way.
Charismatic authority
Charismatic authority tends to be non rational, affective or emotional, and rests heavily on
the leader's personal qualities and characteristics. An illustration here would be students
obeying classroom directives because of a teacher's personal 'mystique'. However,
charismatic leaders in school situations are rarely found nowadays.
Legal-rational authority
This kind of authority is rational and legal because intelligent and considered means are
designed to achieve the objectives of the school organization, and certain rules and
procedures are laid down within the framework in which the organization functions. These
rules and regulations tie the school organization together.
4. Referent power: Ability of the leader to influence subjects behaviour based on their
liking and identification with the administrator. i.e. they are influenced by what the leader
stands for as they wish to be like him. E.g. charismatic head teachers draw many followers
among students and teachers.
5. Expert power: Power based on specialized knowledge and skills. The leader with a
substantial amount of his subordinates who perceive him as a competent and
knowledgeable in the area in which he influences them e.g. head teacher who has held the
position successful for a long time commands the respects of his subjects because of his
experience and knowledge.
Introduction
In every country education is administered in such a way that the system is expected to
produce the kind of citizens the state desires. This lecture focuses on, two common methods
of administering the system of education; namely;
Decentralized administration.
The choice of which method of administration, usually depends on the political set-up and
philosophy of a country. It is useful to examine each of the above methods in some detail.
The centralized method is whereby "all the educational services in the country are managed
and controlled under one central authority. The central authority is, normally the
government through the Ministry of Education, The whole country is divided into educational
administrative units (districts) with a uniform ' administration all subordinated to the central
office or headquarters.
Uganda falls under this method of administration; all policies on education are, made in
Kampala and handed down to the District Education Officers and Heads of Institutions to
implement. 'The Minister of Education is supreme on educational policy making. There are
other countries like France, Sweden and, Russia which follow the same system of
centralized administration of Education. Central administration retains services of key
officials such as the Permanent secretary or commissioner of Education but the state (local)
governments have their counterparts only that the jurisdiction of the latter are limited to
their local states.
(i) The quality of education in the country is generally uniform 'as there is common syllabus
for all levels and there is (are, a central examining body (bodies). At the same time; there
is a common teacher education programmes with a centralized curriculum. ,,:, :
(ii) The system is efficient because the same standards are set for the entire country. No
conflicting inputs are allowed or expected.
(iii) Both the rural and urban areas get equal opportunities for development because it is
expected that schools are located and other resources and facilities are equitably distributed
(i) Public participation in educational planning is hardly possible as the decision making
machinery is at the centre. Central authority tends to grow by powers which it wields to the
extent that it legislates and statutes; executes and judges. Thus centralized administration
becomes bogged down by a bureaucracy which imposes its will and secures uniformity in
aspects of education where it is least required such as educational Practices and curriculum.
(ii) Centralized systems are somehow anti-ethical to the concept of democracy, mainly
because of lack of local machinery, in some countries provides opportunities for the citizens
to maintain close contact with and control over the public schools. In this case the citizen is
denied the right to feel that the education system belongs to him and so has the obligation
to it. Central control, therefore tends to kill local initiative and enterprise in education as it
places decision making in the hands of a relatively few persons.
(iii) Local conditions and cultures tend to be ignored. Therefore adoption of education and
practices to local conditions are not considered.
(iv). Central control is inflexible with little or no real delegation of responsibility and
authority. The system is difficult to change. You need expensive commissions like the castle,
de Bunsen and Kajuubi Education like Review commission.
(v). The system is expensive. It does not encourage the harnessing of local material or
financial resources to improve facilities for education. Quite often local revenue is deposited
into a common pool which is not necessarily used in the locality where it is generated. There
is too much reliance on the Centre for funding and little local initiative is encouraged.
Review Question
Beach (1980) defined decentralization as placing the authority and decision making as close
as possible to the level at which the work is done and Cole defined it as the process in which
the authority to commitment, money and materials widely diffused throughout every level
of the structure.
From the above definitions we learn that in the decentralized method of administration, the
central government transfers its power, authority, control and management of the affairs of
education to local authorities which may either' be: regions, districts or even counties. In
If this system was adopted by Uganda, it would probably mean that each region or district
would have its own structure and system of education without control from the Ministry of
Education headquarters. It is often argued that primary education can easily be
decentralized because it is community based. Inspection, supervision and examinations
could easily be decentralized.
Each local authority would have the chance to choose the method and structure of
administration of its schools according to their local needs.
It permits quicker decision-making. The managers who are closer to the work have the
authority to take action.
Each local authority would design its own curricula according to their local needs.
Each local authority would have its own laws governing its own education system.
Appointment of teachers and other educational administrators and managers would also
be localized thus boosting the employment opportunities for the local people.
Examinations set by one local authority would differ from those set by other local
authorities. Therefore, the quality of education would differ from one local authority to
another. This could be an advantage only to the extent that the standards meet local
needs and are sustainable by local resources.
Management is freed from operational duties and left to strategic responsibilities, that
is, to think for the organizations.
It enhances staff motivation when lower ranks get a taste of responsibility; encourages
employees to have more initiative.
The pluralist method provides wide choice for the citizens in the education of their
children.
1. Disparity of standards from one local area to another on account of unequal distribution
of wealth and facilities.
4. It requires greater co-ordination by the centre to ensure that all delegates at different
points are not working against the interests of the whole education system.
5 . The curriculum would differ in each local area and there would be different examining
bodies and examinations. This may lead to parochialism and empire building and may
create a duplication of examinations. There is central control over curriculum which leads to
a profile ration of standards in the country.
6. It may give the managers in the local authorities a false control of the proper
management of the education system.
10. On the job markets, it is difficult to authenticate the credentials one presents.
11. This system of control is subject to misinterpretation and can be abused by producing
citizens who do not have the nation at heart. Consequently, it is likely, to be subjected to
unnecessary fault finding by the central authority.
Conclusion: In this lecture we looked at the two main forms of administering education
namely, centralized and decentralized forms of control. We defined centralization as a means
of placing the authority and decision-making process as close as possible to the level at
Review questions