Instructions

1. (0.200 Point)

What part of the essay does this sentence belong to?“To sum up, I agree that eating out
can lead to eating too much fast food.”

A. Body

*B. Conclusion

C. Introduction

D. Greeting

2. (0.200 Point)

What part of the essay does this sentence belong to?“In my opinion, education is the
most important factor for anyone to succeed in their new field.”

A. Body

B. Conclusion

*C. Introduction

D. Greeting

3. (0.200 Point)

In an opinion essay, ________ is a sentence that expresses the main idea of the essay.

*A. Thesis statement

B. Topic sentence

C. General statement

D. Supporting sentence

4. (0.200 Point)

Fill in the blank with suitable word/words: “________, employers should not allow
workers to listen to music at the office because it is distracting, it hurts teamwork, and it
can lead to disagreements.”
*A. In my opinion

B. Firstly

C. Secondly

D. Finally

5. (0.200 Point)

Identify general statements in the following paragraph:“Today, people have many

choices about where they work. Some people prefer to work for a large company, but
others prefer to work for a small one. Personally, I prefer to work in a small office
rather than at a large company because of some reasons.”

A. Personally, I prefer to work in a small office rather than at a large company because of
some reasons.

*B. Today, people have many choices about where they work.

C. Some people prefer to work for a large company, but others prefer to work for a small one.

D. Today, people have many choices about where they work. Some people prefer to work for
a large company, but others prefer to work for a small one.

6. (0.200 Point)

Complete the topic sentence for the first paragraph in the Body:“______, working in a
small company helps us get close relationships with co-workers.”

A. Secondly

*B. Firstly,

C. Finally

D. Thirdly

7. (0.200 Point)

Which expression is one of ways to write a concluding sentence aiming at retaining the
goodwill in responding a complaining letter?

A. We assure you that this will not happen again.

*B. We look forward to your continued custom, and to serving you again.
C. I would like to apologise for the error made by our company.

D. We have dispatched the new items.

8. (0.200 Point)

Identify key words in the following essay question: “Recently in your town, construction
of a new factory that would employ thousands of workers has been halted because it
would endanger the wild animals living in the area. Do you agree or disagree with this
decision? Give reasons or examples to support your opinion.”

A. in your town

*B. construction, new factory, employ, thousands, halted, endanger, wild animals

C. new factory, living in the area

D. support, decision

9. (0.200 Point)

Reorder the following words/phrases to make a complete sentence in a responding e-

mail letter. “error/ this/ due/ was/ to/ process/ of/ the/ transporting/ products/ our.”
Choose the best answer.

*A. This error was due to the process of transporting our products.

B. This was error to due the process of transporting our products.

C. This was due to error the process of transporting our products.

D. Error this was due to the process of transporting our products.

10. (0.200 Point)

Choose the suitable thesis statement for the following essay question: “Do you agree or
disagree with the following statement? The most important factor you should consider
when choosing a job is the salary. Give reasons or examples to support your opinion.”

A. You need money to live.

B. Money is important for social status.

*C. I really don’t agree that salary is the most important factor when choosing a job.

D. Job satisfaction is as important as money.

11. (0.200 Point)

Why do you give reasons in your opinion essay?

*A. To explain why you think about things in this way or that way

B. To summarize your essay

C. To conclude your essay

D. To demonstrate what you have seen in reality

12. (0.200 Point)

The first paragraph in an opinion essay is the …………...

*A. introduction

B. conclude

C. body

D. conclusion

13. (0.200 Point)

Choose the most suitable general introductory sentence to start the following essay:
“When traveling medium distances, some people prefer to fly. Others prefer to take
express trains. Which do you prefer?”

A. I don't really like flying because it is very expensive and I often get airsick.

*B. Trains and airplanes have both advantages and disadvantages.

C. Although some people prefer to fly, I prefer to take the train.

D. I don’t line flying.

14. (0.200 Point)

Choose the suitable word to fill in the blank. “Would you mind …………. us with a new
printer since the old one is out of order?”

*A. providing

B. to provide
C. provides

D. provide

15. (0.200 Point)

Which expression is NOT one of ways to make an apology for the error or fault in
responding a complaining letter?

A. We must apologise for …

B. We sincerely apologise for …

*C. We apologize once again and hope you will continue to be a valued customer.

D. Please accept our apologies for ….

16. (0.200 Point)

Choose the most suitable topic sentence for the following body paragraph: “I’ve worked
at places where employees are allowed to listen to music while they work. People
listened to music all day long and never even spoke to each other. We never worked
together or tried to solve problems together.”

A. We never worked together or tried to solve problems together.

*B. Second of all, listening to music hurts teamwork.

C. People listened to music all day long and never even spoke to each other.

D. I’ve worked at places where employees are allowed to listen to music while they work.

17. (0.200 Point)

Choose the most suitable general introductory sentence to start the following essay: “Do
you agree or disagree with the following statement? Consulting with a group of people is
the best way to make an important decision.”

*A. Making an important decision is not an easy thing to do, and there are different ways to
do it.

B. If you want to make an important decision, you should definitely always do it by yourself.

C. I disagree with this approach.

D. I strongly agree with this approach.

18. (0.200 Point)

Which stage in a complaining e-mail letter does this sentence belong to? “I am writing
to inform you that the goods we ordered from your company have not been supplied
correctly.”

A. Solution

B. Warning

*C. Background

D. Closing

19. (0.200 Point)

Fill in the blank with a suitable conjunction: “The spring is coming; ________, there are
many beautiful flowers in the garden.”

A. so

*B. as a result

C. however

D. and

20. (0.200 Point)

Which expression is one of ways to accept a complaint in responding a complaining

letter?

A. We assure you that this will not happen again.

B. This was caused by an unexpected malfunction.

C. Thank you for your email.

*D. We agree that the usual high standards of our products were not met in this instance.

21. (0.200 Point)

Fill in the blank with suitable word(s). “I _______ to receiving your explanation of these
matters.”

A. look
B. looking forward

*C. look forward

D. want

22. (0.200 Point)

The sentence: “The man is explaining the project to the woman; otherwise, she can’t
understand it.” is a:

A. simple sentence

B. complex sentence

*C. compound sentence

D. compound - complex sentence

23. (0.200 Point)

Which stage in a complaining e-mail letter does this sentence belong to? “I am writing
to inform you that the goods we ordered from your company have not been supplied
correctly.”

A. Solution

B. Warning

*C. Background

D. Closing

24. (0.200 Point)

Fill in the blank with suitable word(s) for the sentence of acknowledging. “Thank you
for your email dated November 17 _______ about the unhelpful store clerk in our store
in the Marina Store shopping mall.”

A. complain

*B. complaining

C. saying

D. sending
25. (0.200 Point)

The sentence: “Before the queen rode in the parade, she gave a speech” is a:

A. simple sentence

*B. complex sentence

C. compound sentence

D. compound - complex sentence

26. (0.200 Point)

The introductory paragraph in an essay must end with a ….

A. General statement

B. Concluding sentence

*C. Thesis statement

D. Topic sentence

27. (0.200 Point)

Which expression is one of ways to explain a problem in responding a complaining

letter?

A. We assure you that this will not happen again.

B. We agree that the usual high standards of our products were not met in this instance.

C. We understand how disappointing it can be when your expectations are not met.

*D. This was caused by an unexpected malfunction.

28. (0.200 Point)

Which expression is one of ways to write a concluding sentence aiming at retaining the
goodwill in responding a complaining letter?

A. We assure you that this will not happen again.

*B. We look forward to your continued customer, and to serving you again.
C. I would like to apologise for the error made by our company.

D. We have dispatched the new items.

29. (0.200 Point)

Identify Noun Clause in the following sentence: “I don’t know who is the owner of this
resort.”

A. the owner of this resort

*B. who is the owner of this resort

C. I don’t know

D. know who is the owner

30. (0.200 Point)

The body paragraph in an essay must begin with a ….

*A. Topic sentence

B. Thesis statement

C. General statement

D. Concluding sentence