A Report of Internship on “Gandaki Bikas Bank ltd”

Bharatpur Branch

Submitted by

Prashant Kandel

Symbol No: 16031145

PU Registration Number: 2015-2-03-0872

An internship report submitted to the Pokhara University in the Partial

Fulfillment of the requirement for the degree of

Bachelor of Business Administration

At

Boston International College

Pokhara University

Chitwan, Nepal

Date: june 2019

 ACKNOWLEDGEMENT

This internship report has been developed in order to fulfill the partial requirement of
Pokhara University for the completion of BBA Degree. This is my great pleasure to
present the internship report to learn banking activities in the Gandaki Bikas Bank
Limited. This internship program helps me to know about the practical exposure of
various departments of banking system.

I would like to extend my sincere gratitude to Branch Manager, Mr. Deepak Pathak
for their role about my internship program. I am highly appreciated to other GBBL
staffs for their unlimited support and helpful work environment and for providing me
guidance along for this whole internship period in the operation of different
department and to complete this internship program successfully.

I also extend my thanks to my Project Guide Mr. Santosh Sigdel, who guided me and
provided his valuable suggestion to complete this report.

My gratitude also goes towards the Boston International College for allowing me to
do internship program in Gandaki Bikas Bank Limited

With Thanks

Prashant Kandel

Exam Symbol No: 16031145

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 ABBREVIATIONS

BBA: Bachelors of Business Administration

GBBL : Gandaki Bikas Bank Limited

PU : Pokhara University

CSD : Customer service Departments

ABBS : Any Branch Banking System

SWOT : Strength, weakness, opportunities, threats

ECC : Electronic cheque clearing

ATM : Automated teller machine

KYC : Know Your Customer

NRB : Nepal Rastra Bank

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 Table of content

Chapters Page Number

Chapter:1 Introduction 1-8
1.1 1.1 Introduction 1
1.2 Objectives of studying the 2
organization
1.2.1CORPORATION VISON 2
1.2.2 MISSON STATEMENT 2
1.2.3 NETWORK OVERVIEW 2
1.3 Overview of the organization 3
1.3.1 Brief History 3
1.3.2 Nature of the organization 3
1.3.3 Business Volume 4
1.3.4 Number of Employees 4
1.3.5 Product Line 4
1.3.6 Competitors 5
1.4 Organizational Structure 6
1.4.1 Main offices 7
1.4.2 Organizational Chart 7
1.4.3 Departments Name 7
1.4.4 Comments on 8
organizational structure

1.5 Structure of your

department
1.5.1 Department Hierarchy 8
1.5.2 Number of employees in 8
your department
Chapter two: Internship 9
Program
2.1 Introduction of branch 9
2.2 Departments Supervisor’s 9
name and job tittle

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2.3 Description of the task 9
Chapter Three: Critical 10-11
Analysis
3.1 Critical analysis of 10
theoretical concept
3.2 Success and failure of 10
different products of the
organization
3.3 Major competitors of the 11
organization
3.4 Future prospects of the 12
organization
3.5 SWOT analysis 13-14
Chapter Four: Conclusion 15-16
4.1 Conclusion 15
4.2Recommendations 16
4.3 References 16

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Executive Summary
An internship is first step of learning experience at work environment after the
studying of theoretical knowledge in college. An internship helps to fulfill practical
knowledge for students. This internship has been completed in the Gandaki Bikas
Bank Limited Bharatpur Branch.

It has been good opportunity to do internship in one of the leading B class financial
institution licensed by Nepal Rastra Bank “Gandaki Bikas Bank Limited”. During the
internship period, I have learned various banking activities in different department. It
is my first experience in banking sectors. The study shows the importance of the
internship program. It will help the students to be fully aware of the real world
practices before entering into the market as a fresher

During the internship period in GBBL, the real life job experience was achieved. I
spent most of the time in CSD . Customer service desk is the desk where all the
required information is provided to the customers. Various general functions such as
account opening and closing, balance inquiry, cheque book issue, and ATM
providing.

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