DEMO - RCMLinx

Reviewed? Submodules Functionality

RCMLinx Dashboards

0 RCM Performance

0 Rejection

0 ScanDoc
Whiteboard

0 Whiteboard
Directory

0 Directory
Schedule

0 Select practice…. (ICU)

Select practice….
0
(Practice)
Coding Ticket

0 Filter by Practice

0 Filter by ALL
Coding ICU

0 Filter by ALL

0 Filter by ICU
Demo Prepay

0 ALL

0 Escalated Tickets

0 Practice
Demo Ticket

0 ALL

0 Escalated Tickets
0 Prepay
0 ICU

0 Practice
Ticket Admin

0 ICU

0 Practice
AQI

0 Pending

0 Sent

1
Analytics

0 Reviewer

0 Data Entry
0 Admin
0 RCM Team
0 OPPE
0 Comp
0 AQI
0 Quality Analytics
0 ICU
0 Bulletin
Times Prov
0
Analytics
0 Compensation FL
0 Dashboard Analytics
0 API Schedule
Monitor
0 Rejection Report
0 ScanDoc Report
0 Demo Interface
0 MDCapture Report
0 Escalated

0 Workload
Settings

0 Cpt(s)
0 User QA

RCM Locations
0
Rules

0 Insurance Approval
0 Report Control

0 Surgeon Control
Process Flat

0 Process Flat
MDCapture

0 ALL

0 ICU

0 Practice
Accounting

2
 0 Accounting
The gears icon

0 Users

0 Profiles
0 Units
0 Permits
0 New Permits
The following logs are
showing information:
Log ins, Schedule,
tickets, records, claims,
log failed, app users,
0 Log recovery, panel users,
panel units, panel
permits, panel
documents,

0 Quick reports

3
 DEMO - RCMLinx
Observations/error Comments

Working perfectly!

Working perfectly!

Working perfectly!

Working perfectly!

Working perfectly!

Working perfectly!

Working perfectly!

Working perfectly!

4
Working perfectly!

Working perfectly!

Working perfectly!

5
When I select the users option, everything opens correctly, but when I try to
create a new user, I get an error and then when I close the error window and try Task 151329
to return to the users module the whole module is blank and the only way to re-
enter is refreshing the RCMLinx page.
Working perfectly!
Working perfectly!
Working perfectly!
Working perfectly!
Working perfectly!

The Outdated Users and Reviewer Production Report that should be sent to the
Task 151365
email never arrived, likewise the Missing fields and Report Acknowledged
reports that should download the numbers once clicked also never downloaded.

6
 DEMO - MD Web
Reviewed? Submodules Functionality

Dashboards

0
Whiteboard

The notification of the he documents that

were uploaded to a specific folder, is being
0
published in the whiteboard correctly. The
post can be commented and reacted correctly.
Schedule

Creating a case succesfully directy from a

0 room, applying changes and seeing the
changes reflected in MD Claim
The drag and drop option to assign the cases
in a different time and room without having
0
to make these changes inside the case, works
perfectly!
The magnifying glass's function is working
0
perfectly!
The Preview option number 1, works
perfectly redirecting to a different link
displaying the My Schedule R view, in this
view the issue with the My Schedule R
module is fixed, the issue about "When I
0
switch to other faciilty in the filter, the cases
that are scheduled at that facility are not
automatically displayed. What I have to do,
it's to tap on one of the ORs to see the
information displayed"
The Preview option number 2 (to publish all
0 the cases at the same time), also works
perfectly
0 The Location filter, works perfectly!
The option of Cases ready to be transferred
0 From one doctor to another by tapping on a
specific room, is working perfectly

0
The Download and Download ALL options
0 in the Facility option in this module, works
perfectly!

0 Creating a case from the + icon ???

To verify the color of the case once it has
been passed from pool to pending, from
pending to submitted, from submitted to
0
accepted, from accepted to RCM Process and
finally, verify which color does the case turn
to when the case is in history. ?????
My Schedule R

7
 The cases are filtered by scheduled date
0
perfectly!

0 The cases are filtered by OR perfectly!

To verify the color of the case once it has

been passed from pool to pending, from
pending to submitted, from submitted to
0
accepted, from accepted to RCM Process and
finally, verify which color does the case turn
to when the case is in history. ?????
MD Schedule

The cases are filtered by MDs, CRNAs and

0
ALL option correctly!

The cases are filtered by Schedule date

0
correctly!

The drag and drop to place the case in a

different schedule time range, works
0 perfectly! unlike the My Schedule module
which uses to crash when this action is tried
several times.
The drag and drop option to assign the case to
0
a different provider works perfectly!
The magnifying glass's function is working
0
perfectly!
The Preview option number 2 (to publish all
0 the cases at the same time), also works
perfectly
The option of Cases ready to be transferred
0 From one doctor to another by tapping on a
provider's name, is working perfectly
The Set call option to change the call for a
0
case, works perfectly
0 Download Schedule option works perfectly!
To verify the color of the case once it has
been passed from pool to pending, from
pending to submitted, from submitted to
0
accepted, from accepted to RCM Process and
finally, verify which color does the case turn
to when the case is in history. ?????
0 Creating a case from the + icon ???
CP Schedule

Applying changes on the information inside

0
the case is working perfectly

The drag and drop to place the case in a

0 different schedule time range, works
perfectly!

The drag and drop to assign the case to a

0
different provider works perfectly!

8
 Once the date in the filter has been changed,
the cases scheduled at that date display
automacally, unlike the facility filter in the
0
My Scheudule module, which does not do it,
I have to tap on the search button to see the
cases displayed corresponding to that date.
The MDs, CRNAs and ALL filter works
0
perfectly.
The Set call option to change the call for a
0
case, works perfectly
The Preview option works perfectly! The
0 cases are published succesfully, and they are
reflected in the provider's MD Claim account.
0 Download Schedule option works perfectly!
The magnifying glass's function is working
0
perfectly!
The Preview option number 2 (to publish all
0 the cases at the same time), also works
perfectly
The option of Cases ready to be transferred
0 From one doctor to another by tapping on a
provider's name, is working perfectly
To verify the color of the case once it has
been passed from pool to pending, from
pending to submitted, from submitted to
0
accepted, from accepted to RCM Process and
finally, verify which color does the case turn
to when the case is in history. ?????
0 Creating a case from the + icon ???
My CP Schedule

The MDs, CRNAs and ALL filter also works perfectly!

0 The Filter date works perfectly

The Download Schedule option works
0
perfectly!
To verify the color of the case once it has
been passed from pool to pending, from
pending to submitted, from submitted to
0
accepted, from accepted to RCM Process and
finally, verify which color does the case turn
to when the case is in history. ?????
Directory

0
Documents

Uploading a document through the FILE

0 option, including it in a specific folder, is
working perfectly!

Cloud

0
CME

9
 0
HR/Compliance

0
Call

0
Ticket

0 Logs

The tickets can be cancelled correctly from

0
the X icon, from the outside of the ticket.

The tickets can be returned correctly from the

0 submitted section to the pending section by
rejecting them.
The tickets can be returned correctly from the
0
pending section to the pool.
The tickets can be restored correctly from the
0
cancelled section.
0 MD Capture ?
Accept - This action worked perfectly, ticket
0
with H. Account #90123 was accepted
Reject option from the table list, worked
0
perfectly
0 Escalate option ?
MD Capture

0
Duplicate

0
Cost Center
Ticket with H. Account #87364 was created
with Cost Center, this module is filtering
0
properly the tickets that are marked Cost
Center.
Analytics

0 Process Flat
Form

0 Location

0 Facility/Location
0 Rooms Name
0 Assignment
0 Procedure

10
 0 Additional P.
0 Tee Dx
0 Regional Blocks
0 Supporting D.
0 Copy Provider

0 Schedule Group
MD Vote

0
Preop

0 ALL
MD Sign

0 Accounting
The gears icon

0 Users

0 Profiles
0 Units
0 Permits
Creating, updating and placing to a specific
0 Documents position the documents Folder, is working
correctly

0 Call Credits
0 Call Rules
0 APP Distributor
The following logs are showing information:
Log ins, Schedule, tickets, records, claims,
0 Log log failed, app users, recovery, panel users,
panel units, panel permits, panel documents,

LabelLinx

0 Print Queue / Jobs

Printer icon (the ones in grey clear means that
have been printed, and the ones in dark grey
means that they have not been printed)

My Quick
cases(Solo lo ven las
0
personas que los
crean)

11
 New my quick case (1 Label, 30 Labels, 60
0 Labels):

Opening a new quick case previously created.

0

0 Quick Case
0 Template Admin
0 Custom Label

0 Custom Category

0 Labels

12
DEMO - MD Web
Working? Observations/erros

When I create a case the time goes until 22:00 and not until 23:00 as it
should be

The Download ALL option in the Download Schedule option, shows error
msg "Error, An error has ocurred"

By tapping the facility option, when I tap on the Send button, there is a msg
saying "Sending schedule, please wait", however, there is no other msg
confirming that the schedule has been succesfully sent.

13
When I select this module, It says "No data", the information is not
displayed automatically. What I have to do, it's to tap on one of the ORs to
see the information displayed. This issue is not in the Preview option of the
Schedule module.
When I switch to other faciilty in the filter, the cases that are scheduled at
that facility are not automatically displayed, what I have to do, it's to tap on
the OR once I had selected the facility whose cases I would like to see, or to
tap on the search button, unlike the date selection, which does display
automatically the cases once the date has been changed.

When I create a case the time goes until 22:00 and not until 23:00 as it
should be
When the case has been taken by the provider and goes to pending section,
it does not show the white stripes as it does in My Schedule R and Schedule
modules. This issue occurs in the MD Schedule, CP Schedule and My CP
Schedule modules

When I create a case the time goes until 22:00 and not until 23:00 as it
should be
When the case has been taken by the provider and goes to pending section,
it does not show the white stripes as it does in My Schedule R and Schedule
modules. This issue occurs in the MD Schedule, CP Schedule and My CP
Schedule modules

14
er also works perfectly! When the case has been taken by the provider and goes to pending section,
it does not show the white stripes as it does in My Schedule R and Schedule
modules. This issue occurs in the MD Schedule, CP Schedule and My CP
Schedule modules

When I am going to upload a document to a specific folder, and mark the

notify toggle. Toggling the Partner Physicians and Employee Physicians
selection. The providers do not receive any notification (Test performed
under Dr. Brian James).

15
 Yo (Camila Bermudez) ingresé en el ambiente DEMO con el perfil de
doctor Larry Scott (usuario: scott/camila.bermudez) para someter un ticket
creado desde la app por la compañera LUISA RODRIGUEZ con asignación
al doctor Scott, al someter el ticket se encontró en los LOGS que el ticket
había sido sido sometido por dos personas a la vez, Luisa y Camila. El
ticket se sometió desde el perfil de Larry Scott y los logs deberían mostrar
que fue este doctor quien lo sometió. Adjunto captura
When I pass manually the ticket with H. Account #87364 to RCM Process,
it remains in accepted status even though the system shows the succesfully
msg informing that the ticket has been sent to RCM, which is not true.

16
The following logs are not showing information: Whiteboard, My
Schedule, Documents, Cloud, CME, credits, password, form, app sent,
panel subunits, panel distributor, panel call, panel timeline, panel call
points, validate.

Use Deleted instead of Erased, for the validation msg "This print work
cannot be erased as it contains labels associated to a ticket with a current or
future Date of Service." that shows up when a print job is trying to be
deleted having the ticket #VE22011700422725 associated to it. Also, this
validation msg should not come up when deleting the print job as the ticket
that has the label queue associtated, is cancelled.

Cuando ingreso al modulo My Quick cases, y veo la tarjeta my quick case

llamada My first quick case, al ver el icono compartir ubicado al lado del
icono eliminar, este no cuenta con la opción de ver con quién esta
compartido ese my quick case, sino que tengo que ingresar a esa tarjeta, y
revisar la opción de compartir.

17
 Cuando ingreso al modulo My Quick Cases e ingreso a un my quick case y
doy clic en la opción compartir, el icono de editar y de imprimir, ubicado
dentro del modal que se abre al querer compartir un my quick case, parece
no tener funcionalidad.
Add labels (Quick
cases, Labels(add
categories to my quick
case))
drag and drop the type
of labels selected, to
replace as desired,
Increasing and
decreasing the amount
of labels
Delete any type of label
selected
Duplicating a type of
label
The start position
works perfectly!
Page Style works
perfectly!
Send to print works
perfectly!
NUMBER QUICK
CASES ???
Shared option ???

Background (for Solid,

two colors and Stripes
options) The Colors
changes are working
perfectly!

Font changes are

working perfectly!

Adding, editing and

eliminating categories
options working
perfectly!

Type of labels section

works perfectly!

The Edit, Delete,

Duplicate and Filter
options work perfectly!

18
 Comments

This has been fixed

Daniel is pending to give an

answer of this issue.

Report issue to Edwin

19
Report issue to Edwin

Report issue to Edwin

This has been fixed

This is not an error

This has been fixed

This is not an error

20
This is not an error

Task #151461

21
22
23
24
 DEMO - MD Claim
Reviewed? Submodules Functionality

Pending

Create Label queueu from a ticket. (Quick cases(se filtran por

facility o facilities), My Quick Cases(Se filtran por provider),
Labels(aquí encontramos las genericas, aquí no hay filtro por
provider ni facility))

Pool

I created ticket with H. Account #12345 from the Pool section

0
under the facility 7. It works perfectly.

0 The ticket #34567 could be submitted succesfully.

The app validates when we try to submit a ticket with either a
0
start or end missing time
The app validates when we try to submit a ticket with no CRNA
0
or MD

25
 0

MD Web DEMO division shows possible duplicates as well as

0 production env divisions do

Correct validation when selecting wrong times range as well as

0
wrong dates range
Correct behavior of the app when Selecting a percentage of
0 prepay-cosmetic option, percentage selection is reflected in MD
Web DEMO
Correct behavior of the app when Selecting 100% of prepay-
0 cosmetic option, whole percentage selection is reflected in MD
Web DEMO
Correct validation as the app does not allow to submit a ticket that
is Marked yes to any adverse events option, without toggling any
0
adverse events listed in the form that is displayed by tapping the
CLICK X DETAILS / EDIT field.
Correct behavior of the app as the adverse event selected from the
0 app is being reflected in MD Web DEMO when the ticket has
been submitted.

0 Mark the labor toggle performed by MD

0 Mark the labor toggle performed by CRNA

Correct behavior of the app as the app validates when the ticket is
Marked yes to c/section after epidural, and the provider tries to
0
submit it without marking the C/section for the corresponding
MD or CRNA.
Correct behavior of the app when Selecting the emergency toggle
0 YES, the yes selection is reflected in MD Web demo when the
ticket has been submitted.
0 Create a Label Queue ?

0 Create a FLAT FEE ?

0
My Schedule

0
My Claims

0
Moore

0 Documents Folder
0 Private Folder
Tickets from MD Edit menu, do not open showing the error msg
MD Edit (Ask about what is "Oops! Something went wrong. Feel free to reach us at
0
this option for) support@mdcloudps.com, if the issue persist. CL2001"

0 MD Recon

26
 The tickets do not open from the submitted section in MD Recon,
and it seems like those do not even open from any of the sections
0 submitted, cancelled, pending, accepted etc.. showing the error
msg “”Oops! Something went wrong. Feel free to reach us at
support@mdcloudps.com, if the issue persist. CL2001“
0 MD Visit
0 Duplicates Finding Tool
0 Flat Fee Creating Tool
0 My MD Cloud Dashboard
0 My Quality Measures
0 My RCM Data Performance
0 MileLinx
0 LabelLinx
0 LabelLinx Printing Queue

0 Pending Report
The gears icon

0 Profile

0 Address Book
0 Settings
0 Day Mode
0 FAQ
0 Getting Started
0 User Guide
0 Report an Issue

0 Notification Center
Control Center in the Pending section

0 My Claims ?

0 Pending to Submit Working perfectly!

0 Rejected Working perfectly!

0 ALL (Locations)
0 Date range filter Working perfectly!

Control Center in the My Claims section

0 My Claims ?

0 Pending to Submit Working perfectly!

0 Rejected Working perfectly!

0 ALL (Locations)
0 Date range filter Working perfectly!

27
 0

Control Center in the Pool section

0 My Claims ?

0 Pending to Submit Working perfectly!

0 Rejected Working perfectly!

0 Date range filter Working perfectly!

Control Center in the My Schedule section

0 My Claims ?

0 Pending to Submit
The ticket with h. account #90123 that was rejected, does not
appear in the rejected section of the My Schedule Control Center,
0 Rejected as do for the Control center of the other sections (Pending, Pool
and My Claims) Curiosly, the rejected ticket now appears in
the rejected notiifcation of the control center fors the My
Schedule section
0 ALL (MDs or CRNAs)
0 Date filter

28
- MD Claim
Observations/errors Comments

Luisa Rodriguez desde el perfil de developer y yo Camila Bermudez desde el

perfil del doctor Larry Scott teníamos abierto el mismo ticket en la APP y
ambas podíamos editarlo y agregar capturas al mismo tiempo. Este no es un
comportamiento normal.

When a label queue has been created from any pending ticket, the app allows
to cancel the pending ticket even though it is associated to a label queue and a
print Job has been created.

When the ticket with SIN #VE22011600422710 is being submitted, there is

no msg asking to mark the labor epidural toggle even when this case has been
scheduled for this procedure. Once the ticket is submitted, at the time of
accepting it, it shows the msg "One of the Procedures selected require both
Labor Epidural and C-Section fields to be answered."

Al crearle un label queue a un ticket, cuando voy a ver la sección de My quick

cases, esta no muestra los my quick cases que se han creado desde MD Web,
inclusive cuando ese my quick case ha sido compartido con el provider. ////
Cuando al crearle un label queue a un ticket, voy a la sección de quick cases,
y selecciono un quick case encendiendo el toggle, cuando le aumento la
cantidad de labels a un tipo de label en especifico, al momento de
deseleccionar el toggle del quick case, el print workflow muestra la cantidad
de labels que se le aumentaron a ese label en especifico en lugar de eliminar
como tal todos los tipos de labels que se encuentran en el quick case que estoy
deseleccionando. También se puede observar que eso mismo pasa cuando
duplico como tal el quick case, por ej: si el quick case es de una plantilla de
60 labels, al duplicar el quick case, la cantidad de labels queda en 120, al
deseleccionar el toggle del quick case, la cantidad de labels en el print
workflow queda en 60 en lugar de eliminar como tal todos los labels de cada
tipo de label que se encuentran en ese quick case.

When the ticket with H. Account #12345 under the facility 7 is returned from
the Pending section to the Pool from MD Web, when opening the ticket in
Pool as Dr. Brian James, the app shows the error msg “”Oops! Something
went wrong. Feel free to reach us at support@mdcloudps.com, if the issue
persist. CL2001“ // I tried the same actions with a ticket with H. Account This error has been fixed
#12345 in Arlington test under the facility Arlington Day Surgery, and
noticed that this error msg does not show up. // I noticed that the same is
happening with ticket with H. Account #23456 under facility 7, this time the
msg shows when I try to open it from the pending status.
When creating ticket with H. Account #2345 I noticed that when I turn on the This error is not from
Cost Center toggle and fill out the form displayed, it just keeps winding and Database. Report to
freezes when I tap on the save button. Android.

For the MD selection, there is an option named "Test&It;h1 ….."

This error has been fixed
The app allows to submit tickets with this selection

29
The tickets can be submitted with only a facesheet capture / there is no Report this error to
validations when a ticket is being submitted with no anesthesia record capture Edwin and Arenales
in the DEMO env , unlike the test env which shows the validation msg when a #VE22011700422724 as
ticket is being submitted with no Anesthesisa record capture. reference

The app allows to submit labor epidural tickets being over 1 hour the
procedure duration even when the Periop Temperature Mgmt Measure was
marked less than 60 minutes / example ticket with H. account #78901. SIN
#VE22011600422702
The app allows to submit labor epidural tickets being over 1 hour the
procedure duration even when the Periop Temperature Mgmt Measure was
marked less than 60 minutes / example ticket with H. account #89012

By creating from the FLAT FEE Creating Tool, a FLAT FEE ticket from
ticket with H. account #10924, when I try to open it in the pending section
where the FLAT FEE ticket that was created goes to, it does not open
Fixed
showing the msg "Oops! Something went wrong. Feel free to reach us at
support@mdcloudps.com, if the issue persist. CL2001"

When I say No for the any adverse events option, the app shows the msg "Are
Issue reported by Dayana
you sure? This will eliminate all adverse events selected" even saying No.

30
When some provider's cases have been published, the notiification comes in
directly to the phone and I can see the notification in the notification bell, Report to Edwin
however, when I tap on the bell, there is anything there.

31
When some provider's cases have been published, the notiification comes in
directly to the phone and I can see the notification in the notification bell, Report to Edwin
however, when I tap on the bell, there is anything there.

When some provider's cases have been published, the notiification comes in
directly to the phone and I can see the notification in the notification bell, Report to Edwin
however, when I tap on the bell, there is anything there.

When some provider's cases have been published, the notiification comes in
directly to the phone and I can see the notification in the notification bell, Report to Edwin
however, when I tap on the bell, there is anything there.

32