Health: Cleaning Operations Manual Long Bay Hospital

Cleaning Operations Manual
th
Long Bay Hospital
l
ea
H
ic
st
Ju
Altaf Ahmad, Long Bay Hospital Page 1 18/04/2012

th
1. Introduction……………………………………………………. 3
2. Cleaning with Microfibre cloths…………………………….. 4
l
3. Methods………………………………………………………… 6
ea
4. Guide sheet for office cleaning………………………………. 8
5. Guide sheet for cleaning of patients room…………………. 12
6. Guide sheet for cleaning of patients bathrooms…………… 17
7. Guide sheet for carpet cleaning……………………………… 23
8. Work Health & Safety task sheets for staff…………………. 28
a)
b)
H
Safety at work……………………………………………………… 29
Making a cleaning solution……………………………………….. 30
c) Multipurpose cleaner……………………………………………… 31
d) Using cleaning chemical safely………………………………….. 32
9. General cleaning task sheets for staff…………………........ 33
a) Hand wash………………………………………………………… 34
b) General cleaning…………………………………………………. 35
ic
c) Damp cleaning……………………………………………………. 36
d) Glass cleaner solution preparation……………………………… 37
e) Glass and telephone cleaning…………………………………… 38
f) Cleaning of wooden furniture……………………………………. 39
st
g) Lobby and Entrances cleaning………………………………….. 40
h) Guest lifts and stairs……………………………………………… 41
10. Toilet and bathroom cleaning task sheets for staff……….. 42
a) Hand wash………………………………………………………… 43
Ju
b) Bathroom cleaning……………………………………………….. 44
c) Public wash rooms……………………………………………….. 45
d) Toilet and urinal cleaning………………………………………… 46
11. Kitchen cleaning task sheets for staff……………………… 4

7
a) Hand wash………………………………………………………… 48
b) Cleaning of benches……………………………………………… 49
c) Chopping / cutting board………………………………………… 50
d) Microwave………………………………………………………… 51
e) Dishwashing………………………………………………………. 52
f) Washing of dishwasher………………………………………….. 53

g) Kitchen hard floor cleaning……………………………………… 54
th
Introduction
l
The cleanliness of Hospital and Clinics is an important component in the
ea
provision of clean safe care. NSW Health policy clearly states that patients have
a right to be treated in an organisation that meets the required levels of safety
and quality. NSW Health makes sure that services will be provided in a clean and
safe environment that is fit for purpose and based on best practice.
H
In order to meet these requirements, Hospital and Clinics are expected to provide
and maintain a clean and appropriate environment that facilitates the prevention
and control of healthcare associated infection. Following the NSW Health
Environmental Cleaning Policy this manual may be of assistance in providing
assurance that a Hospital and Clinics meet these requirements.
This guidance should be used as a starting point from which each site or Clinic
can develop their environmental cleanliness standards.
ic
I have worked with a variety of stakeholders with expertise in cleaning, infection

control and hospital grade cleaning chemicals. I am grateful to all those helped
and supported me to update basic Cleaning Manual suitable for Justice Health
st
clinics in Sydney Metropolitan area and State-wide Health Centres, which

provide sufficient information for staff to carry out safe cleaning services on these
sites.
Ju
Altaf Ahmad
Domestic Services Manager
Long Bay Hospital

Cleaning with micro fibre cloth
With Reference to two publications
The Impact of Micro fibre Technology on the Cleaning of Healthcare
Facilities (Association of Healthcare Cleaning Professionals UK, revised
2006)
An Integrated Approach to Hospital Cleaning: Micro fibre Cloth and Steam

Cleaning Technology (Department of Health UK, May 2007).
It is recommended that Management should read these reports and consider

implementing the routine use of micro fibre technology.
Micro fibre mops and cloths are made of composite synthetic fibres which are
extremely fine, and which are engineered to have a large surface area. This
gives a much greater effective cleaning capacity, and enables the extremely
efficient removal of microscopic particles. The small size of the micro fibres
enables them to reach into microscopic crevices in surfaces. Additionally, the
micro fibres are naturally statically charged. This combination of electrostatic
attraction and capillary action allows the removal of a far greater number of
contaminant particles than conventional mops and cloths.
Many Health Facilities using micro fibre cloths have reported that the time taken
to perform cleaning tasks has reduced with improvements in measured cleaning
scores.
There are limitations on the use of micro fibre cloths. They are designed to be
used dampened only with water, and therefore should not be used in conjunction
with chlorine-based disinfectant cleaners. A separate cloth should be used for
each patient area to minimise cross contamination. Micro fibre cloths are less
effective when used on old and damaged surfaces because of repeated
snagging and perform best in the routine maintenance of surfaces which are not
heavily soiled.
Micro fibre cloths are designed to be used as part of a well coordinated controlled
cleaning system. It has been noticed that some Health facilities do currently use
micro fibre cloths for one task, such as high-dusting, this may not produce an
optimum result. For this reason, cleaning system should be based on use of
micro fibre for a range of tasks in each facility.

Task CLEANING WITH MICROFIBRE CLOTHS and MOPS
Equipment and materials required:
Colour-coded gloves;
th
Cleaning trolley designed for use with micro fibre cleaning
system;
l
ea
Dust-control mop and handle;
Damp-mopping mop and handle;
Colour-coded labelled container containing clean micro fibre flat

mops;
H
Colour-coded labelled containers containing clean micro fibre
cloths;
High-dusting tool, with telescopic attachment if required;

ic
Micro fibre sleeve for high-dusting tool;
Colour-coded dustpan and brush;

st
Laundry bag for used micro fibre cloths;

Ju
Laundry bag for used micro fibre flat mops;
Labelled flip top bottles containing general purpose detergent or

other cleaning product;
Warning signs.

Method
1. Wash hands and put on gloves.
2. Plan work route and temporarily remove potential obstacles/
th
furniture to a new, safe location. (The area to be cleaned at one time
should be no larger than half of a six-bedded patient bay.)
3. Display Wet Floor signs.
l
ea
4. Decant the cleaning solution in the container provided with Micro
fibre mop, in strict accordance with the manufacturer’s instructions.
(Do not mix chemicals and only use a cleaning product provided by your
employer.) H
5. Assemble items to be used on the cleaning trolley: place clean
micro fibre cloths in the colour coded container. Place clean
micro fibre flat mops in the coloured mop container. Place net
bags over the laundry bags ready to receive used cloths and
mops. Impregnate mops with the correct amount of chemical
(Asset) detergent, following the Cleaning Chemical’s instruction.
ic
6. Begin by high-dusting the area, using the high-duster with

telescopic pole and micro fibre sleeve.
st
7. On completion of high-dusting, remove micro fibre sleeve and

place in cloths laundry bag.
Ju
8. Damp-dust all surfaces. Decant a small amount of Cleaning

Chemical onto the surface to be cleaned and wipe with a Blue
Cloth micro fibre cloth. Turn and refold the cloth each time the
surface of the cloth being used becomes full of dust. As a guide,
a standard sized cloth can be turned and folded so as to give
eight effective cleaning surfaces. One cloth should normally be
sufficient to clean each area or each room.

9. Work systematically from higher areas to low, taking care to damp-
dust the edges and undersides of all surfaces after the tops.
10. Manually pick up any larger rubbish items such as sweet

wrappers and tissues by using broom and dust pan.
th
11. Damp mop the area. Attach a micro fibre flat mop head to the
mopping tool.
l
ea
12. Starting at an edge, mop the area using an overlapping figure-of-
“S” pattern, taking care to go right up to every edge. The mop
head should remain in contact with the floor at all times.
13. Greasy deposits may require use of the cleaning solution. Spray a
H
small amount of solution onto the soiled area and leave in
contact for a short time, then repeat damp-mopping as above.
14. Return any items moved, to the clean surface when it is dry.
15. Move onto the next work area and repeat points 1-14 above.
ic
16. On completion, clean and dry all equipment and store safely and
tidily in a secure storage area, segregated according to colour-
st
coding where appropriate.
17. Remove gloves and wash hands.

Ju

th
l
ea
Step 1
1. Put on gloves and
PPE safety glasses
2. Use supplies,
H
equipment and
chemicals
(Diversey)
ic
3. Place caution sign

around the area
you work
st
Step 2
1. Dust horizontal
surfaces with a
Dust clean Blue micro-
Ju
fibre cloth as
and needed
Clean
2. Empty rubbish bin
and replace bin
liners. Spot clean
rubbish bin

3. Clean exterior and
interior of
microwave with
damp micro-fibre
th
cloth. Clean
exterior of other
appliances with
micro fibre cloth
l
ea
4. Restock hand towel
dispenser and
condiments
Step 3 1. Use pre-soaked

Blue micro-fibre
H
cloth with neutral
Wipe detergent (Asset)
2. Damp wipe
ic
counter tops and

table tops with the
(Asset)
st
3. Work Top to
bottom
Ju
4. Wipe chairs and

furniture as
required

Step 4
1. Clean inside
window glass and
Clean partition glass if
present
window
th
and 2. Spot clean legs of
chairs and tables
Carpet
l
3. Vacuum carpet
ea
4. Use Vacuum
attachments on
furniture fabrics H
Step 5
ic
1. Spot clean
entrance doors
See and cabinets
st
Spots 2. Spot clean walls
3. Spot clean lift and

Ju
other picture
frame in corridor

Step 6 1. Pick up large
debris and trash
with a dust pan
Sweep
2. Sweep the floor –
th
or vacuum
3. Damp mop the
l
floor
ea
4. Use Auto
scrubber
Step 7
1. Inspect your work
H
Inspect 2. Do not remove
Work Zone signs
until the floor is
completely dry
ic
3. Clean your
equipment and
supplies
st
4. Return equipment
and supplies to
the storeroom
Ju

th
l
ea
Step 1
PPE 1. Put on gloves
and safety
H
glasses
2. Use supplies,
equipment and
ic
chemicals
(Diversey)
st
3. Place caution
sign around
the area you
work
Ju

Step 2
1. Dust horizontal
Dust and surfaces with a
Clean clean micro-
fibre cloth as
th
needed
l
ea
2. Empty rubbish
bin and
replace bin H
liners. Spot
clean rubbish
bin
3. Clean exterior
of bed side
table, chairs
ic
and TV unit
with damp
micro-fibre
st
cloth. Clean
exterior of
other
equipment and
Ju
furniture with
micro fibre
cloth
4. Restock hand
towel
dispenser and
detergents

th
l
ea
Step 3
Wipe
1. Use pre-
soaked Blue
micro-fibre
H
cloth with
(Asset)
2. Damp wipe
ic
table tops with

the (Asset)
st
3. Work Top to
bottom
4. Wipe chairs
Ju
and furniture
as required
5. One cleaning
cloth (Blue) to
be used in
each room

1. Clean inside
Step 4 window glass
and partition
Clean glass if
window present
th
2. Spot clean
legs of chairs
and tables
l
ea
3. Use Vacuum
attachments
on furniture
fabrics H
Step 5 1. Spot clean
entrance doors
See Spots and cabinets
2. Spot clean
ic
walls
3. Spot clean
st
picture frame
in the room
Ju
Step 6
1. Pick up large
Sweep debris and
trash with a
dust pan
2. Sweep the
floor – or
vacuum

3. Damp mop the
floor
4. Use auto
th
scrubber
l
Step 7 1. Inspect your
ea
work
Inspect
2. Do not remove
Work Zone H
signs until the
floor is
completely dry
3. Clean your
equipment and
supplies
ic
4. Return
equipment and
st
supplies to the
storeroom
Ju

th
l
ea
H
ic
st
Step 1
PPE 1. Put on gloves
Ju
and safety
glasses
2. Use supplies,
equipment and
chemicals
Diversey)
3. Place caution

sign around
the area you
work
th
Step 2
1. Dust horizontal
l
Clean clean RED
ea
micro-fibre
cloth as
needed
2. Empty rubbish
bin and replace
bin liners. Spot
H
clean rubbish
bin
3. Clean exterior
ic
of other
equipment
such as mirror,
st
hand rails with

RED micro
fibre cloth
Ju
4. Clean exterior
of toilet, toilet
seat and S
bend with
damp RED
micro-fibre
cloth.
5. Clean interior

of toilet with
toilet brush and
Vanish
th
6. Restock hand
towel and toilet
dispenser and
detergents
l
ea
H
ic
st
Ju

th
l
Step 3 1. Use pre-
ea
Wipe
soaked Red
micro-fibre
H
cloth (Vanish)
2. Damp wipe
toilet seat,
mirror tops with
ic
(Vanish)
3. Work Top to
st
bottom
4. Clean hand
Ju
sink, interior of
toilet bowl,
shower tap and
walls
5. One cleaning
cloth (Red) to
be used in
each room

th
l
ea
Step 4
1. Clean inside
Clean window glass
window and partition
glass if present
H
ic
st
Step 5
1. Spot clean
See Spots entrance doors
Ju
and cabinets
2. Spot clean
walls

1. Pick up large
Step 6 debris and
trash with a
Sweep dust pan
th
2. Sweep the
floor – with
RED micro
fibre
l
ea
3. Damp mop the
floor
Step 7 1. Inspect your H

work
Inspect
2. Do not remove
Work Zone
signs until the
floor is
completely dry
ic
3. Clean your
equipment and
st
supplies
4. Return
equipment and
Ju
supplies to the
storeroom

th
l
ea
Step 1
PPE 1. Put on gloves and
safety glasses
H
2. Use supplies,
equipment and
chemicals
(Diversey)
ic
3. Place caution sign

around the area you
work
st
Step 2
Ju
1. Dust horizontal
Clean clean micro-fibre
cloth as needed
2. Vacuum carpet
before shampooing
3. Roll up mats

4. Place in safe area
so that no one will
trip
th
5. Remove gum stuck
to carpet with putty
knife
l
6. Pick up loose trash
ea
and debris with dust
pan
7. Move furniture H
around if necessary
(get HELP)
ic
st
Step 3 1. Make sure that

Extractor
Ju
Preparation attachments are

of Carpet in working
Extractor condition,
cleaning brush is
attached
properly to
Carpet Extractor

2. Fill the Extractor
with neutral
detergent
(Asset)
th
3. Test if Extractor
spray chemical
through nozzles/
jets
l
ea
H
ic
st
Step 4
1. If needed spot
Spot Clean clean carpet first
Ju
Carpet to remove marks

or excessive
build up
2. Spray neutral
detergent
(Asset) on the
surface and
leave it to react.

3. Scrubber with
micro fibre Blue
cloth from
Outside to inside
th
of the spot so
that stain/ soil
remains intact
l
ea
Step 5 H
1. With the drag
Cleaning of wand, make a
Carpet forward pass,
laying down a
stream of
solution. Come
back with the
ic
vacuum head on
the drag wand
and extract the
st
solution you just

put down.
Repeat this
procedure on the
Ju
next section of
carpet. Be sure
to overlap 2 or 3
inches on each
pass. Carpet Cleaning Technique
2. Carpet Extractor
works best in
Back ward

movement
3. Spray chemical
on the surface
while walking
forward and use
th
vacuum & dryer
in backward
movement.
l
4. Do not walk on
ea
wet carpet
5. Let carpet to air H

dry
6. Leave Wet Floor

Signs around
carpet
Step 7
ic
1. Inspect your
Inspect work
st
2. Do not remove
Work Zone signs
until the floor is
completely dry
Ju
3. Clean your
equipment and
supplies
4. Return
equipment and
supplies to the
storeroom

th
l
ea
H
ic
st
Ju

Work Health & Safety
SAFETY AT WORK Safety
th
1. As you are on your feet most of the day,
ensure that you wear comfortable non-slip
l
closed shoes.
ea
2. When moving furniture or lifting heavy
H
equipment, always bend with your
knees, keeping your back as straight
as possible.
CONTROL POINTS
A safe and comfortable
working environment for
all staff.
3. If an item is heavy to move alone,

always ask for assistance or use
ic
trolley.
st
4. Always wash your hands, wear vinyl

/ rubber gloves and other protective
equipment issued to you by your
Ju
Leading Hand.
Template provided by

Work Health & Safety Safety
MAKING A CLEANING SOLUTION AT
th
THE DIVERMITE STATION
Asset D2
1. Make up your bottles of cleaning
l
solution at the dosing station before
ea
starting work. D4a Vanish
2. Do not attempt to force the wrong bottle into

H
the neck of the wrong dispensing unit
will not connect. All the refill bottles in
system will only attach to the correct
as it
this
dispenser. Check that all the color coded

bottles match the colors on the dispensers.
PRODUCTS
• Asset, D2, D4a & Vanish
3. Discard or transfer any remaining
ic
SUPPLIES
chemical to another bottle. Fill empty
bottles with water and then product. 1 push •Refill systems and refill
bottles
will dispense the correct amount of product.
st
CONTROL POINTS
•Refill bottles at the
4. Check the drip tray occasionally and beginning of shift
empty when necessary.
•Check that the correct color-
Ju
coded bottles are slotted

into the correct dispenser
•Check the drip tray

occasionally

Safety
Multi purpose Cleaner – R2L
th
R2L
Spray Bottles
l
1.
1. Fill spray bottle with water and place in
ea
R2 Dispenser.
2.
2. Press button ONCE, replace trigger and
shake.
H
Buckets
1. 1. Fill bucket with hot water.
ic
2. Place the ladle beneath the Divermite

st
2.
dispenser, Press TWICE.

x2
Ju
3. Empty ladle contents into bucket of

water. Rinse ladle with water & drain
3. contents intobucket. Replace ladle
on dispenser.
SAFETY
Rinse & dry hands after use. For prolonged
contact, protection of the skin may be
necessary.

Safety
USING CLEANING CHEMICALS SAFELY
th
1. All bottles of cleaning chemical should
l
be clearly labeled with the correct color
coded label. Always read the label for
ea
instructions how to use the product.
H
2. Never mix cleaning chemicals together in
one dispensing bottle.
PRODUCTS
3. Do not store cleaning chemicals above eye
level or at a level where you must Room Care range of
ic
stretch as the chemical might fall down chemicals

causing injury to you or another person. CONTROL POINTS
A safe working
environment when using
st
Diversey Products
4. When using cleaning chemicals,

always apply the chemical to your cloth
Ju
where appropriate. You should only

apply the chemical directly onto
surfaces when instructed to do so by
your Supervisor.

th
l
ea
H
ic
st
Ju

th
Hand Wash – Soft Care Antibac Foam Soft Care
Antibac
l
ea
How to clean
1. 1. Wet hands. Apply soap (1 push of
dispenser).
S.S
H Product Dilution
Soft Care Anitbac Foam -
2. 2. Wash past wrists using brisk scrubbing Non-perfumed mild hand
motion for at least 20 seconds. NOTE: wash - 1ml (1 push) per
Focus on areas around, under nails, application.
between fingers. Frequency
Frequently throughout day

ic
When to wash:
•Before commencing work
3. 3. Rinse thoroughly with warm water.
•After breaks ie. smoking,
eating, toilet
st
•After cleaning
•After handling rubbish
•After handling of raw foods
before touching cooked
Ju
4. 4. Dry hands with a paper towel. Turn water foods

off using paper towel. Control Points
z Nails trimmed
z Under nails, around
cuticles free of dirt
SAFETY z No open sores on
If irritation occurs, cease use. Refer to MSDS for hands
further information. z Notify manager of cuts
or abrasions

CLEANING PROCEDURES
Asset
GENERAL CLEANING – Asset E1
E1
th
1. MIRRORS
Apply Asset to a dry cloth and
polish all mirrors in the bathroom.
Leave them free from smears and
l
water marks.
ea
2. CURTAINS
Remove stains and marks with a cloth
and Asset . Wipe the curtain rail
H PRODUCTS
to remove marks. Arrange curtain when
complete. Asset
SUPPLIES/TOOLS
Soft cloths
3. Hand Basin
Rinse the hand basin and spay Asset. CONTROL POINTS
Scrub basin with cleaning cloth. Rinse with •Never apply a chemical
clean water and dry. directly on to a wooden
ic
surface.
•Always spray the chemical
onto your cloth.
4. BATHROOM FLOOR. •Rub the polish on to the grain
st
of the wood until sheen

Clean the bathroom floor using Asset develops.
solution. Work back towards the door.
Ju

CLEANING PROCEDURES
Asset
DAMP CLEANING – Asset E1
E1
th
1. Fold the cleaning cloth in half and
then half again. Spray Asset to the
cloth.
l
ea
2. Wipe clean all hard surfaces eg.
picture frames, TV casings, window
sills and the waste bin and skirting PRODUCTS
boards.
H Asset
SUPPLIES/TOOLS
Soft cloths
3. Do not spray the chemical CONTROL POINTS

directly onto surfaces. Refold the •Never apply a chemical
cloth regularly to expose a clean directly on to a wooden
surface. surface.
ic
•Always spray the chemical

onto your cloth.
•Rub the polish on to the grain
of the wood until sheen
st
develops.
Ju

th
Glass Cleaner- Sparkle JF E3
l
ea
1. Remove spray trigger.
Fill bottle with water up to collar.
H
2. Place bottle in dispenser.
ic
3. Push button ONCE.

x1
st
Ju
4. Remove bottle from dispenser,

replace trigger and shake.
SAFETY
Rinse & dry hands after use. For prolonged contact,
protection of the skin may be necessary.

CLEANING PROCEDURES
GLASS & TELEPHONE CLEANING – Asset E1 Asset
E1
th
1. Fold the cleaning cloth in half and then half
again. Spray Asset onto the soft, dry cloth.
l
ea
2. Clean all telephones paying attention to the
mouthpiece.
H PRODUCTS
Asset
3. Clean all glass surfaces with a cloth and Asset SUPPLIES/TOOLS

, such as mirrors, glass topped tables Soft cloths
and pictures.
ic
CONTROL POINTS
•Never apply a chemical directly
on to a wooden surface.
•Always spray the chemical onto
your cloth.
st
4. Do not spray the chemical directly onto •Rub the polish on to the grain of
the wood until sheen develops.
a glass surface.
Ju

CLEANING PROCEDURES
PUBLIC AREAS - Lobby Area & Entrances Asset
E1
th
1. Always wear personal protective
equipments PPE and have the correct
products to clean the area.
l
ea
2. Clean all glass entrances with Asset to
remove any finger prints. Check this area
regularly during the day.
H PRODUCTS
• Asset
SUPPLIES/TOOLS
3. Spot clean the Lobby areas, paying
attention to glass surfaces, brass • Cloths
fittings, public telephones and guest CONTROL POINTS
lifts. All surfaces should be sparkling
clean and free from rubbish.
Public areas should be spot
ic
check regularly during the day to

maintain a high standard.
4. Check that all standing bins /ash trays

st
are clean and remove litter on regular

basis. Dispose rubbish in appropriate
color coded bins
Ju

CLEANING PROCEDURES
PUBLIC AREAS - Guest Lifts and Stairs Asset
E1
th
1. Spot clean doors of the lifts, removing
finger prints and marks on doors with
Asset regularly.
l
ea
2. Polish mirrors and glass surfaces
regularly in the lifts with a clean
cloth and Asset , leaving them
H PRODUCTS
streak-free. •Asset
SUPPLIES/TOOLS
•Cloths
• Dusters
3. Check the stairs and damp dust CONTROL POINTS
hard surfaces to remove marks,
paying attention to the banisters. Area should give a clean and
pristine impression at all times to
guests.
ic
st
4. Remove any litter which may have

been dropped in the lift or the stairs.
** Remember to check all the Public
Areas frequently as these areas give the
guests the first impression of your
Ju
Hospital / clinic **.

th
l
ea
H
ic
st
Ju

Antibac
How to clean
th
dispenser).
l
S.S
ea
Product Dilution
between fingers.
H Frequency

When to wash:
•After breaks i.e. smoking,
eating, toilet
•After cleaning
ic

4. 4. Dry hands with a papertowel. Turn water foods

z Nails trimmed
st

Ju
or abrasions

CLEANING PROCEDURES
BATHROOM CLEANING – Vanish JF W4 Vanish
W4
th
1. Spray Vanish onto your cloth sponge.
l
ea
2. Thoroughly wash the bath and wall
tiles (or marble) with Vanish to PRODUCTS
remove all stains, marks and fallen
H
hair. Pay special attentions to taps, • Vanish
soap holders, plug holes and all other
metal surfaces. SUPPLIES & TOOLS
Cloths for toilet cleaning

3. Clean the wash basin and vanity
shelves with Vanish, removing any Paper towels
marks. Check the plug is clean and
free from dirt and hair. CONTROL POINTS
ic
•Use different gloves and

cloths for toilet cleaning
•Toilets and urinals should be

4. Polish all metal surfaces with a dry cloth, free from soil
st
leaving them clean and free from smears.

Replenish all amenities.
Ju

CLEANING PROCEDURES
PUBLIC AREAS – Washrooms Vanish
W4
th
1. Check all guest amenities such as hand
towels, soap and toilet paper are
topped up regularly after use by guests.
l
ea
2. Clean the hand basins and vanity
shelves with Vanish and a damp RED
H
cloth. Pay special attention to the taps,
plugs and all metal surfaces, checking
they are free from hair and drips of water
PRODUCTS
Vanish
after use by the guests.
SUPPLIES & TOOLS
Cloths for toilet cleaning
3. Always spot clean and tidy the Rest Paper towels

ic
rooms after use by the guest. Check that

fittings work properly and if not, report to CONTROL POINTS
your supervisor. •Use different gloves and cloths
for toilet cleaning
st

free from soil
Ju

CLEANING PROCEDURES
PUBLIC AREAS - Restrooms, Toilet and Urinal Cleaning Vanish
W4
th
1. TOILET CLEANING
Flush toilet and apply Vanish under the rim.
Allow to activate for 2-5 minutes. Scrub with
the toilet brush and flush again to remove all
l
traces of toilet cleaner.
ea
PRODUCTS
2. Spray Vanish onto a RED cloth used only Vanish
H
for toilet cleaning. Clean the seat, rim and
outside of the toilet bowl removing all
traces of soil.
SUPPLIES & TOOLS
•Cloths for toilet cleaning

•Paper towels
3. URINAL CLEANING
Remove the urinal screen/strainer.
Clean and rinse with Vanish in cold CONTROL POINTS
water. Squirt Vanish into the urinal and •Use different gloves and cloths
allow to activate for 2-5 minutes. for toilet cleaning
ic

free from soil
st
4. Clean the inner and outer areas of the

urinal with Vanish and a RED cloth or
sponge. Check the partitions and walls around
the urinal and remove all marks and stains.
Rinse and wipe dry. Replace the screens /
Ju
strainers.

th
l
ea
H
ic
st
Ju

th
Antibac
l
ea
How to clean
dispenser).
S.S
H Product Dilution
between fingers. Frequency

ic
When to wash:
•After breaks ie. smoking,
eating, toilet
st
•After cleaning
Ju
4. 4. Dry hands with a paper towel. Turn water foods

z Nails trimmed
or abrasions

th
Cleaning of Benches – D10
l
How to clean
ea
THROUGHOUT THE DAY
1. 1. Wipe any loose particles from table.
H Products
D10 detergent
2. 2. Spray a damp towel with D10 detergent sanitiser
sanitiser.
Supplies/Tools
Clean Cloth
Control Points
ic
3. 3. Wipe over bench.

st
Ju
SAFETY
Rinse & dry hands after use. For prolonged contact,
protection of the skin may be necessary. Do not inhale
sprayed product. Ensure adequate ventilation.

Kitchen
After Use Chopping Blocks/Cutting Boards
D1 /
CX
th
1. Scrape off any heavy food
debris or soiling deposits.
1.
l
ea
2. Wash and scrub plastic cutting
boards in D1 detergent solution.
2.
Dilution
CX Cleaner/Sanitiser -
H 1.5g / 10L
Supplies/Tools
3. Rinse boards in fresh water. Gloves/Brush/Scraper
3&4.
4. Soak plastic cutting boards in CX
1hr sanitising solution for as long as
possible, at least 1 hr.
ic
5. Rinse with fresh water and leave to

air dry.
st
6.
6. Store cutting boards on their

edges-never lay flat down.
SAFETY
Ju
Rinse & dry hands after use. For prolonged contact, protection of the skin
may be necessary. Do not inhale sprayed product. Ensure adequate
ventilation.

Kitchen - Microwave
How to clean
th
1. 1. Ensure that the Microwave is turned
OFF.
l
ea
2. 2. Spray D2 onto a clean damp cloth. Dilutions:
D2 all purpose cleaner -
1 push into bottle
D2
H Supplies/Tools
Cloth
3. 3. Wipe inside and outside of Control Points
Microwave.
l Free of soil & grease
l Sanitise for at least
ic
30 seconds
l In good working
condition
4. 4. Leave to act for 30 Seconds. Rinse
st
with water and dry with cloth.
Sec
Ju
SAFETY
Rinse & dry hands after use. For prolonged contact, protection of the skin may
be necessary. Do not inhale sprayed product. Ensure adequate ventilation.

Dishwashing Operating Procedures – Suma L4
th
1. 1. Scrap food soil from plates. Sort and stack
dirty dishes on dish table. Remember, the
l
ware washing machine is not a garbage
ea
dispose.
2. 2. Rack dishes of same size together in

straight rows. Do not overload or overlap.
Place cups, glasses etc upside down in racks.
H Control Points
¾ Ensure proper pre
3. 3. NEVER rack with mixed sizes, flatware
scraping to prevent
and glasses together. Do not stack. Place re soiling for cleaner
only one layer in each rack. wash tank
¾ Ensure racks slide into
machine without force
¾ Never rack with mixed
ic
sizes, flatware and

4. 4. Allow dishes to drain and dry in glass ware together
several seconds after leaving the ¾ Inspect and check that
all tableware are
machine. Remove clean dishes from thoroughly cleaned
st
racks and store in proper storage places.
5. 5. Sort and store cutlery with handles

Ju
up, eating end down.

Machine Ware Washing Daily
th
Machine Close Down
l
1. Switch off dishwasher, including heaters.
ea
1.
Drain all tanks..
2.
H
2. Remove and clean scrap trays. Clean the
pump screens. Check and clean
overflows. Control Points
Ensure dishwasher and
heaters are off before
any cleaning work is
done
3. 3 Remove and clean pre-scraper, wash
Ensure wash arms and
and power rinse arms. Set aside for
ic
rinse jets are cleaned

inspection. Ensure wash and rinse jets and cleared of blockage
are cleared of blockage. Clean exterior top and
sides of machine
st
Ensure curtains are

4. 4. Flush inside of machine with water
washed and thoroughly
spray. Pay attention to reverse side of scrub to remove build
doors. up
Ju
Always air curtains

overnight for proper
ventilation
5. 5. Clean top and sides of machine. Scrub Ensure dishroom floor
all dish room work surfaces and floor and work surfaces are
with detergent and water. Rinse and kept clean and tidy
squeegee dry.

• Hard Floor Surfaces – Taski R2
1 Prepare the mopping solution, by adding TWO
th
doses of TASKI R2 plus from the Divermite
dispenser into a bucket of warm water.
l
ea
2. Place “wet floor” signs to cover the area •PRODUCTS
you are mopping. Apply the solution to the • Taski R2 plus -
floor with a mop. Hygienic Surface
H Cleaner
•SUPPLIES &
TOOLS
• Wet floor warning
signs
• Mop and bucket
3. Rinse the mop regularly in the solution.
• Wringer
Wring out the mop by standing in front of the wringer
• Cloths
and press down the handle firmly.
ic
•CONTROL POINTS
• Place warning signs
before starting work
st
• Damp wipe edges

4. When the floor has been mopped completely, rinse and skirtings when
the mop and wring out leaving it as dry a possible,
mopping is complete
Wipe dry all other equipment and store.
to remove splashes
Ju
SAFETY • Store all equipment

Rinse & dry hands after use. For prolonged contact, as dry as possible
protection of the skin may be necessary. Do not
inhale sprayed product. Ensure adequate
ventilation.

Health: Cleaning Operations Manual Long Bay Hospital

Uploaded by

Document Information

Original Title

Copyright

Available Formats

Share this document

Share or Embed Document

Sharing Options

Did you find this document useful?

Is this content inappropriate?

Copyright:

Available Formats

Health: Cleaning Operations Manual Long Bay Hospital

Uploaded by

Copyright:

Available Formats

Cleaning Operations Manual

Altaf Ahmad, Long Bay Hospital Page 1 18/04/2012

2. Cleaning with Microfibre cloths…………………………….. 4

5. Guide sheet for cleaning of patients room…………………. 12

6. Guide sheet for cleaning of patients bathrooms…………… 17

7. Guide sheet for carpet cleaning……………………………… 23

8. Work Health & Safety task sheets for staff…………………. 28

Making a cleaning solution……………………………………….. 30

d) Using cleaning chemical safely………………………………….. 32

9. General cleaning task sheets for staff…………………........ 33

d) Glass cleaner solution preparation……………………………… 37

e) Glass and telephone cleaning…………………………………… 38

f) Cleaning of wooden furniture……………………………………. 39

g) Lobby and Entrances cleaning………………………………….. 40

h) Guest lifts and stairs……………………………………………… 41

10. Toilet and bathroom cleaning task sheets for staff……….. 42

c) Public wash rooms……………………………………………….. 45

d) Toilet and urinal cleaning………………………………………… 46

11. Kitchen cleaning task sheets for staff……………………… 4

c) Chopping / cutting board………………………………………… 50

Altaf Ahmad, Long Bay Hospital Page 2 18/04/2012

I have worked with a variety of stakeholders with expertise in cleaning, infection

clinics in Sydney Metropolitan area and State-wide Health Centres, which

Altaf Ahmad, Long Bay Hospital Page 3 18/04/2012

 An Integrated Approach to Hospital Cleaning: Micro fibre Cloth and Steam

It is recommended that Management should read these reports and consider

Altaf Ahmad, Long Bay Hospital Page 4 18/04/2012

Equipment and materials required:

 Damp-mopping mop and handle;

 Colour-coded labelled container containing clean micro fibre flat

 High-dusting tool, with telescopic attachment if required;

 Micro fibre sleeve for high-dusting tool;

 Colour-coded dustpan and brush;

 Laundry bag for used micro fibre cloths;

 Laundry bag for used micro fibre flat mops;

 Labelled flip top bottles containing general purpose detergent or

Altaf Ahmad, Long Bay Hospital Page 5 18/04/2012

1. Wash hands and put on gloves.

2. Plan work route and temporarily remove potential obstacles/

3. Display Wet Floor signs.

6. Begin by high-dusting the area, using the high-duster with

7. On completion of high-dusting, remove micro fibre sleeve and

8. Damp-dust all surfaces. Decant a small amount of Cleaning

Altaf Ahmad, Long Bay Hospital Page 6 18/04/2012

10. Manually pick up any larger rubbish items such as sweet

coding where appropriate.

17. Remove gloves and wash hands.

Altaf Ahmad, Long Bay Hospital Page 7 18/04/2012

3. Place caution sign

Altaf Ahmad, Long Bay Hospital Page 8 18/04/2012

Step 3 1. Use pre-soaked

counter tops and

4. Wipe chairs and

Altaf Ahmad, Long Bay Hospital Page 9 18/04/2012

Spots 2. Spot clean walls

3. Spot clean lift and

Altaf Ahmad, Long Bay Hospital Page 10 18/04/2012

3. Damp mop the

Altaf Ahmad, Long Bay Hospital Page 11 18/04/2012

Altaf Ahmad, Long Bay Hospital Page 12 18/04/2012

Altaf Ahmad, Long Bay Hospital Page 13 18/04/2012

table tops with

Altaf Ahmad, Long Bay Hospital Page 14 18/04/2012

An Integrated Approach to Hospital Cleaning: Micro fibre Cloth and Steam

Damp-mopping mop and handle;

Colour-coded labelled container containing clean micro fibre flat

High-dusting tool, with telescopic attachment if required;

Micro fibre sleeve for high-dusting tool;

Colour-coded dustpan and brush;

Laundry bag for used micro fibre cloths;

Laundry bag for used micro fibre flat mops;

Labelled flip top bottles containing general purpose detergent or

3. Do not spray the chemical CONTROL POINTS

3. Clean all glass surfaces with a cloth and Asset SUPPLIES/TOOLS

Cloths for toilet cleaning