Sanjeet Sangwan

Mobile: +91-8869023049
E-Mail-sanjeet.sangwan@yahoo.com

OBJECTIVES: To work with the group of people, where I can apply my acquired
Knowledge and skills for the betterment of the organization and subsequently gain
expertise in my area of work.
SUMMARY: College Degree and Over more than 6 Years of progressive IT and Voip Sec.
Experience, Competent in Deploying secure remote administration. Self-Starter
attitude.24*7 on call availability. Keep abreast of current technology. Strong inter-
personal skills and technical acumen. Work well under pressure either with minimal
supervision or in a team. Installation, Configuring, Maintenance and Troubleshooting of
Windows Server (2000, 2003, 2008) and Redhat Linux (Ubantu Centos).
 Possess the enthusiasm for work. Strong desire to succeed and commitment to
continuous skill development that help build confidence and high-level
motivation to achieve results. Very ambitious to help other’s and works in the IT
field.
SKILLS: Each list is (more or less) priority ordered: the closer to the beginning of the list,
the more recent and through my skill is with that thing.
 * Asterisk: IVR/IP PBX/SOFT SWITCH
 * Asterisk Gateway Interface (AGI)
 * End to End VOIP Set-up
 * Predictive Dialer
 * Call Centre Solutions
 * Click to call
 * IP Phones
 * Support for digium / sangoma /
 * vicidial/goautodial
 * FreeSwitch
 * Asterisk
 * Opensips
  * FreePBX
 * Elastix
 * FusionPBX
 * ASTPP
 * A2Billing
 *MySql

Experience:[11 March 2020- to Till Date] Sr. asterisk developer]

iKconInfotech pvt ltd.

Established in the year of 2011 as a private limited company we have been working in
the VoIP business since 2006. In very short span of time we emerged as the global
leader in developing innovative and reliable telecom solutions. With the expertise in
developing both client side and server side VoIP solutions, our products become the
benchmark of the quality and sophistication. Thanks to our VoIP market experience and
pool of professional, committed, and creative talents devoted to maintaining the shining
reputation that iKcon Infotech Pvt. Ltd. has earned in the global telecom market.iKcon
Infotech is leading software solution provider company. Deals in Callcenter, Asterisk,
Freeswitch, Opensips , ,IVR System, Softswitch, Missed call Voice Broadcasting, Calling
card, IP-PBX, Multi-Tenant IP PBX,pc2phone solution and windows & mobile dialer
software.

DUTIES AND RESPONSIBILTIES:

Hands-on experience of Installation, Configuration & Troubleshooting of following
products:-
* Asterisk: IVR/IP PBX/SOFT SWITCH
* Asterisk Gateway Interface (AGI)
* Asterisk Manager Interface (AMI)
* End to End VOIP Set-up
* Predictive Dialer
* Call Centre Solutions
* Softphone
* LCR/CDR
* Web to call
* Click to call
* IP Phones
* IP PBX/ Installation / maintenance / configuration of linux systems /
* Support for digium / sangoma /
* FreeSwitch
* FreePBX
* Opensips
* FusionPBX
* ASTPP
* MBilling
* A2Billing
=== Callback Solution ===
* DID Callback
* ANI Callback
* Web Callback
=== Integration Solution ===
* A2billing integration with Opensips, Freepbx and vicidial
* ASTPP integration with Fusionpbx and vicidial
=== Hardware Solution ===
Linksys ATA. Grandstream, Polycom VoIP devices.
Domain Knowledge
• Asterisk - Asterisk is open source PBX of Digium.
• Working experience with Asterisk, Zap / DAHDI with Digium, Sangoma & Synway Cards
with PRI lines and Soft Phones (XLite, Jitsi, etc.).
• Client End IVR System Handling for maximum service efficiency. [Asterisk (Linux) &
Envox (Windows) based].
• Asterisk Dial-plan writing, with the knowledge of Putty and SSH.
• General Idea of Vi Editors, Shell Script, Batch Program, Basic Linux commands
Installation and Configuration of Asterisk System. Configuration knowledge of Digium,
Sangoma & Synway cards in Linux and PRI.
Handling the Operation of Audio Conferencing, Video Solution for Education Industries
(Live Lecture Recording, Live Lecture Multi Location Streaming, etc.) and IP based PBX
system with Asterisk.

Experience: [ 5 Aug. 2019 to 10 March 2020] as a Asterisk Product Engineer]

Elision Technologies Pvt. Ltd.
Elision Technologies Pvt. Ltd, are the leading supplier and pioneer of VoIP solutions all
over the world. Our company consists a team of extremely skilled individuals who offer
and implement solutions in network, data, video and voice infrastructure as as below
• Predictive Dialer
• Click2Call Web
• IVR System
• IP/PBX
• Voice Broadcasting
• Video Telephony
• Voice Logger
• Chatbot
• webrtc solution
• call center solution

DUTIES AND RESPONSIBILTIES:

Hands-on experience of Installation, Configuration & Troubleshooting of following
products:-
* Asterisk: IVR/IP PBX/SOFT SWITCH
* sipml5 webrtc
* Call Centre Solutions
* IP Phones
* IP PBX/ Installation / maintenance / configuration of linux systems /
* Support for digium / sangoma /
* FreeSwitch
* FreePBX
* Vicidial
* Opensips
* FusionPBX
* ASTPP
* A2Billing
* AI Chabot with dialog flow

=== Integration Solutions Exp. ===

* VICIDIAL integration with vtiger crm
* ASTPP integration with Fusionpbx and vicidial
* A2billing integration with freepbx
* AI Chabot integration with freepbx, vicidal and a2billing
* WebRTC sipml5 integration with freepbx, vicidal and a2billing
Experience:[dec 8 2015- to 31 july 2019] Sr. asterisk developer]
iKconInfotech pvt ltd.

 Established in the year of 2011 as a private limited company we have been

working in the VoIP business since 2006. In very short span of time we
emerged as the global leader in developing innovative and reliable telecom
solutions. With the expertise in developing both client side and server side
VoIP solutions, our products become the benchmark of the quality and
sophistication. Thanks to our VoIP market experience and pool of
professional, committed, and creative talents devoted to maintaining the
shining reputation that iKcon Infotech Pvt. Ltd. has earned in the global
telecom market.iKcon Infotech is leading software solution provider
company. Deals in Callcenter, Asterisk, Freeswitch, Opensips , ,IVR System,
Softswitch, Missed call Voice Broadcasting, Calling card, IP-PBX, Multi-
Tenant IP PBX,pc2phone solution and windows & mobile dialer software.

 DUTIES AND RESPONSIBILTIES:

 Hands-on experience of Installation, Configuration & Troubleshooting of
following products:-
 * Asterisk: IVR/IP PBX/SOFT SWITCH
 * Asterisk Gateway Interface (AGI)
 * Asterisk Manager Interface (AMI)
 * End to End VOIP Set-up
 * Predictive Dialer
 * Call Centre Solutions
 * Softphone
 * LCR/CDR
 * Web to call
 * Click to call
 * IP Phones
 * IP PBX/ Installation / maintenance / configuration of linux systems /
 * Support for digium / sangoma /
 * FreeSwitch
 * FreePBX
 * Opensips
 * FusionPBX
 * ASTPP
 * MBilling
 * A2Billing
 === Callback Solution ===
 * DID Callback
 * ANI Callback
 * Web Callback
 === Integration Solution ===
 * A2billing integration with Opensips, Freepbx and vicidial
 * ASTPP integration with Fusionpbx and vicidial
 === Hardware Solution ===
 Linksys ATA. Grandstream, Polycom VoIP devices.
 Domain Knowledge
 • Asterisk - Asterisk is open source PBX of Digium.
 • Working experience with Asterisk, Zap / DAHDI with Digium, Sangoma &
Synway Cards with PRI lines and Soft Phones (XLite, Jitsi, etc.).
  • Client End IVR System Handling for maximum service efficiency. [Asterisk
(Linux) & Envox (Windows) based].
 • Asterisk Dial-plan writing, with the knowledge of Putty and SSH.
 • General Idea of Vi Editors, Shell Script, Batch Program, Basic Linux
commands
 Installation and Configuration of Asterisk System. Configuration knowledge
of Digium, Sangoma & Synway cards in Linux and PRI.
 Handling the Operation of Audio Conferencing, Video Solution for Education
Industries (Live Lecture Recording, Live Lecture Multi Location Streaming,
etc.) and IP based PBX system with Asterisk

Experience:[JAN 2012-2015 Dec] Sr. Network Engg.]

Microchip InfoTech System Pvt. Ltd.
Working on Client Side of Fibcom India Ltd. Fiber Optical Transmission (Telecom).
I am the member of Production Operation Team, which is responsible for all customers
facing problem and in house-data centre. I was responsible for Desktop support (User’s
Problem) and Server Support (windows and Linux).
DUTIES AND RESPONSIBILTIES:
 I have to check functionality of each Server in morning hour’s (Checking
Event Viewer and any Hardware Issue).
 Managing Active Directory, Group Policies, OU, Group, User’s and
Computer, and providing user logon hour and applying disk quota.
 Managing Exchange Server 2010, ISA Server 2006, Print Server, DHCP, DNS
and File Server.
 Managing RSA Secure Id Server 7.1 and Configuring VPN on users.
 Managing SYMANTEC ENDPOINT PROTECTION MANAGER CONSOLE 11.0.
 Managing VLAN in Office LAN Area Network.
 Backup and Restoration of DATA through HP LTO-3 and HP LTO-4 tape drive
in Windows 2003,2008 Servers
 Configured Set up of DNS, DHCP, IIS, FTP, Wsus for Win 2003,2008 servers’
  Troubleshooting hardware problem and up gradation of firmware in HP
Proliant Server (ML350, DL380G5 and DL380G6). Dell Power edge servers
 Installing IBM Rational Clear case 7.1 on windows client Machine.
 Managing and Troubleshooting Printer HP LaserJet 5200dn, P3005,
2300,2600,1022,1020.1010 in Network.
 Managing CRM Server on Windows Server 2008.
 Configuring and Troubleshooting any hardware and Software Issues on
Desktop, Laptop and Server.
 Managing mail client (MS Outlook, Outlook Express, Windows mail and
Mozilla thunderbird) and taking backup of .pst and .dbx and repair .pst
and .dbx if corrupted.
 Configured Raid On Proliant Server And Dell Power Edge Servers as per
Organization’s requirement.
 Making a client member of Domain and Check Updating of Antivirus on daily
routine
 Solving Issues of user’s Desktop, Laptop and Server Remotely

[JAN 2011- DEC 2011Sr. Executive

J T Solution Pvt. Ltd.
Working on client side at Fibcom India Ltd. Duties and Responsibilities were same as
above mentioned.

PHP AND ASTERISK PROJECT

Project 1 : APH Netwoks
Website : https://www.aphnetworks.in/
Description : billing + PBX system with website
Number of Members : 20+

Project 2 : My Country Mobile

Website : https://mycountrymobile.com/
Description : billing + PBX system with website + Application
Number of Members : 100+

Project 3 : Usethegeeks
Website : https://usethegeeks.com
Description : customize vicidial ( Based on asterisk and php)
Number of Members : 40+

Project 4 : Osquare Telecoms

Website : https://osquaretelecoms.com/
Description : VoIP based portal
Number of Members : 25+

Project 5 : Car Dekho

Website : https://www.cardekho.com/
Description : Agentwise calling
Number of Members : 100+
And Many More Project done

ACADEMIC AND PROFESSIONAL QUALIFICATION:

 Graduation from CCS University Meerut.

 Schooling from U.P Board.
 Red hat Linux and networking course from Jetking Institute of meerut (Meerut).
 CCNA Certification
 MSA Certification
PERSONAL INFORMATION:
 Nationality : Indian
 Marital Status : Married.
 Language Known : English and Hindi.
 Telephone No : 91- 8869023049
  Permanent Address : D-204 Ram nagar Kankar khera Meerut Cantt. (U.P).
 Present Location : House no. C-47 New Colony Modinagar (U.P).

REFRENCES: Available upon request

(SANJEET SANGWAN) Dated---------------