Installation Manual

HXET100 Data Concentrator

Hexing Electrical Co., Ltd.

www.hxgroup.cn
2013.3
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TABLE OF CONTENT
INTRODUCTION .............................................................................................................................................................. 3

1 OVERVIEW .............................................................................................................................................................. 4

2 DIAGRAMS AND INSTALLATION INSTRUCTION......................................................................................... 4

2.1 DIMENSION............................................................................................................................................................. 4
2.2 CONNECTION DIAGRAM AND INTERFACES ........................................................................................................... 5
2.3 LIGHT INDICATORS ............................................................................................................................................... 6

3 DEBUGGING AT SITE-FAQ.................................................................................................................................. 8

3.1 COMMUNICATE FAILURE BETWEEN CONCENTRATOR AND MASTER STATION .................................................. 8

3.2 COMMUNICATE FAILURE BETWEEN CONCENTRATOR AND METER .................................................................. 10

4 TRANSPORTATION AND STORAGE ............................................................................................................... 11

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Introduction
Range of validity
The present installation manual applies to the product specified on the title
page.

Purpose
The installation manual contains all the information required for application of
the meters for installation and maintenance.
Target group
The contents of this installation manual are intended for qualified personnel of
energy supply companies responsible for installation and maintenance of the
meter.

Hexing Electrical reserves the right of final interpretation

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1 Overview

HXET100 (for reference)

2 Diagrams and Installation Instruction

2.1 Dimension

The outline dimension of the concentrator is 175mm*171mm*76mm, as shown in below diagram.

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2.2 Connection Diagram and Interfaces

Screw hole Input Power: A-B-C-N screw hole

Install concentrator correctly to meter box or other enclosure and fixed it firmly with screws.
Connect power input with A-B-C-N respectively.
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Two RS485 terminals can be connected to the concentrator. 1A1B is for RS485-1, 2A2B is for

RS485-2.

Local RS232 port

Interface: 6-core PS/2 socket is installed in the concentrator as communication port for RS232. The

electrical level complies with requirement of RS232. The pins are defined as below:

pin signal

1, 2 earth

3, 5 Txd

4, 6 Rxd

PS/2 socket definition of RS-232 pin

Communication baud rate: 2400bps. Even parity check, one stop bit.

2.3 Light Indicators

Light indicators Description

Power indicator, red. When the concentrator is powered on, the light is on
Power
all the time.

Running indicator, red. When the concentrator is powered on, the light
Run
will blink. It means the concentrator is working normally.
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Phase A indicator, green. When it is on all the time, it means phase A is

Ua
powered on.

Phase B indicator, green. When it is on all the time, it means phase B is

Ub
powered on.

Phase C indicator, green. When it is on all the time, it means phase C is

Uc
powered on.

Event alarm indicator, red. When it is on all the time, it means the
Alarm
concentrator has events to be reported to the master station.

Ethernet indicator, green. When it is on all the time, it means the

WAN
concentrator is communicating with master station via Ethernet currently.

RS485 data receiving and transmitting indicator, red and green. When the

red light is always on, it means the concentrator receives data from 485-1.
485-1
When the green light is always on, it means the concentrator sends data to

485-1.

RS485 data receiving and transmitting indicator, red and green. When the

red light is always on, it means the concentrator receives data from 485-2.
485-2
When the green light is always on, it means the concentrator sends data to

485-2.

PLC data receiving and transmitting indicator, red and green. When the

red light is always on, it means the concentrator receives data from PLC.
PLC
When the green light is always on, it means the concentrator sends data to

PLC.

GPRS module power indicator, green. When it is always on, it means

GPRS
GPRS module is powered on.

GPRS data receiving and transmitting indicator, red and green. When the

green light is blinking, it means GPRS is searching for mobile network.

Rx/Tx
When green light and red light is alternately blinking, it means GPRS is

online.
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After Concentrator is connected with voltage Ua,Ub,Uc,Un, the corresponding indicator light
Ua,Ub,Uc will be lightened, and Power light will also be lightened. If anyone voltage light is not
lightened, it means the voltage of this phase is not connected correctly. Check it at once.
After Concentrator was connected to system master station, the running indicator light will blink
normally. If it does not blink, it means concentrator was not connected to system master station
successfully. Then need to check if communication parameters are correct and if SIM card or
antennas are installed correctly. If everything goes on well, it means the concentrator has been
successfully installed.

3 Debugging At Site-FAQ

3.1 Communicate Failure between Concentrator and Master Station

This refers to master station cannot receive the data from concentrator, or master station cannot

communicate with concentrator. The reasons can be: installation problem, ISP fault, parameter

setting error, master station channel problem.

Classification Possible Reason Phenomenon Solution

Installation Fault SIM Card poor contact Concentrator cannot log on. Its Power off at site, reinstall

network light blinks alternately. SIM Card.

Master station cannot communicate

with concentrator.

Antenna loose Concentrator cannot log on. Its Reinstall antenna

network light blinks alternately.

Master station cannot communicate

with concentrator.

Not powered on Concentrator running light is not on. Make sure the power supply

wiring is correct, and circuit

is powered on.
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ISP Fault No network coverage Concentrator cannot log on. Its Contact ISP

in the local network light blinks alternately.

Master station cannot communicate

with concentrator.

Poor signal in the local Concentrator indicates that signal Replace external antenna,

strength is low, or signal strength move external antenna’s

indication is unstable, sometimes position.

high, and sometimes low. Master

Station communication is always

intermitted.

SIM Card damaged or Concentrator cannot log on. Its Change SIM Card

error network light blinks alternately.

Master station cannot communicate

with concentrator.

SIM card doesn’t open Network indication and signal Inform ISP to open the

relevant service or has strength are normal. But master relevant service and charge

been closed due to station cannot communicate with the card.

running out of credit. concentrator.

When public network Concentrator’s IP is changing Resetting

is using for GPRS frequently, which leads to master

Communication, shake station communication failure with

hand interval is not concentrator. But the concentrator can

correctly set. upload data successfully.

Parameter GPRS Communication Concentrator cannot log on GPRS Resetting

Setting Problem Parameter Setting Network

Incorrect(APN, Master

Station IP etc)
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Other Reasons When the master Modify archive

station creates archive,

concentrator’s logical

address is input wrong.

3.2 Communicate Failure between Concentrator and Meter

This refers to that concentrator cannot read meter data successfully. The reasons can be installation

problem or parameter setting incorrect.

Classification Possible Reason Phenomenon Solution

Communication module can’t

PLC module poor contact Replug the module
work normally

Terminal A and B of RS 485

are connected reversely. The RS485 indicator of

Correct the wire
RS485 wire is not well concentrator is always red or
connection.
connected. The wire quality always green.
Installation
is not good.
problem
Not correctly connect to Concentrator can’t read meter’s
Correct the wire
RS485 port of meter or data. The sent load data are all
connection.
concentrator. invalid.

PLC modules poor contact PLC cannot work normally Replug

Protocol or port setting error Through the function of

Concentrator can’t read meter’s master station real-time

Parameter Setting
data. The sent load data are all reading meter, the protocol
Problem
invalid. and address of meter can

be ensured, and then be set.

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Meter address setting error Concentrator can’t read meter’s Meter protocol type or

data. The sent load data are all address setting is wrong.

invalid. Set the correct information.

Baud rate setting error Concentrator can’t read meter’s After confirming meter

data. The sent load data are all baud rate, set correct baud

invalid. rate to concentrator.

Meter RS485 port is faulty Concentrator cannot read Replace meter

meter’s data. The sent load data

are all invalid.

Meter unstable After concentrator Replace meter

Other reasons
communicates with meter

normally for a period, it

suddenly can’t communicate

with the meter.

4 Transportation and Storage

During the transportation and packing process, the products shall not be dramatically shocked. And
shall be transported and stored according to the regulations. Inventory and storage should be made in
a shelf with original package. The piling height should be not more than eight layers. The storage
place shall be clean, in which the ambient temperature shall be - 20℃ ~ 80 ℃ and relative humidity
not more than 85%. And there are no harmful substances in the air that might cause corrosion.

NOTE: Information in this document is subject to change without notice. The information is
accurate at the time of printing (March, 2013) © Hexing Electrical
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Hexing Electrical

Add: Shangcheng Industrial Zone, 1418 Moganshan Rd, Hangzhou, China

TEL: +86-571-28020767/769
FAX: +86-571-28029263
www.hxgroup.cn
market@hxgroup.cn