Leadership

Mind and
Emotion
CHAPTER 5
Leading with Head
and Heart.

–Use their heads for

organizational issues

–Use their hearts for

human issues
Mental Models.
 Systems and Mental Models

Assumptions

Changing or Expanding Mental Models

Global Mindset
Developing a Leader’s Mind.
Independent Thinking
- Independent thinking
- Mindfulness
- Mindlessness
- Intellectual stimulation

Open-Mindedness

Systems Thinking
- Discern circles of causality

Personal Mastery
Systems Thinking and Circles of Causality.
Personal Mastery
–Clarity of mind
—Commitment to the truth of the current reality
–Clarity of objectives
—Focus on the end result that provides motivation
–Organizing to achieve objectives
—Bridge the disparity between current reality
and the vision of a better future
Emotional Intelligence.
Why Are
Emotions Important?
•Emotions are contagious
•Emotions influence performance
The Components of Emotional Intelligence
 Leading with
Love versus Fear

Contemporary approach Traditional approach

More effective Powerful motivator

Used when the organizational success Used when the organizational success
depends on people’s: depends on people following orders
Knowledge
Mind power
Commitment
Creativity
Enthusiasm

People feel emotionally connected Drives people to other organizations

People perform to their real capabilities People do not perform to their real
capabilities
Indicators of Love
in Organizations
Indicators of Fear
in Organizations
Bringing Love to Work
•Binds people for a shared purpose
through positive forces

•Attracts people to take risks, learn,

grow, and move the organization
forward

•Love should be translated to action

• Fear-based motivation
• Love-based motivation