Professional Documents
Culture Documents
LECTURE 1
Personnel Mistakes
HRM Concepts
HRM creates value by engaging in activities> produce employee behaviours the company needs
to achieve its strategic goals.
Line and Staff Aspects of HRM
Line Manager
- Has line authority to direct work of subordinates and responsible for accomplishing
organisation’s tasks.
Staff Manager
- Assists/advises line managers
- Has functional authority to coordinate personnel activities and enforce organisation policies
Authority
- Right to make decisions, direct other’s work, give order
Implied Authority
- Authority exerted by HR manager by virtue of other’s knowledge he/she has access to top
management.
Line Authority
- Authority exerted by a HR manager directing the activities of the people in his/ her own
department & service areas.
Social Media
Mobile apps
Gaming
Cloud Computing
Data Analytics
Artificial Intelligence (A.I.)
Augmented Reality (AR)
HR Trends
Tech has had a huge impact on how people work and on skills and training today’s workers need. Jobs
are becoming high tech, less labour intensive and require more knowledge and higher skill levels
(human capital)
High-Tech Jobs
Service Jobs
Knowledge Work and Human Capital
New HR Managers
Strategic HRM
Evidence-Based HRM
HR Certification
Managing Ethics
High-Performance Work Systems
The linking of HRM with strategic goals and objectives in order to improve business performance
and develop organisational cultures that foster innovation & flexibility
Formulating and executing HR systems-HR policies and activities that produce the employee
competencies and behaviours the company needs to achieve its strategic aims
HR & Performance Measurement
1. Department Lever
2. Employee Cost Lever
3. Strategic Results Lever
Ethics
- Standards that someone uses to decide what his or her conduct should be
Workplace Safety
Security of employee records
Employee theft
Affirmative action
Comparable work
Employee privacy rights
Measuring companies in term of maximising profits but also on environmental & social
performance as well.
Refers to being psychologically involved in, connected to and committed to getting one’s job
done
Adding value: Means helping the firm and its employees improve in a measurable way as a
result of the human resources manager’s actions
Skills of New HR Manager
- Can’t just be good at hiring & training, must also speak the CFO’s language, defending HR
plans in measurable terms
New HR manager
SHRM has “competency mode” called SHRM Body of Competency Knowledge, itemizes what
new HR Manager needs:
- What should they be able to exhibit
- Of what basic functional areas of HR should they have command
HR Manager Certification
HRCI Certifcations:
- PHR: Professional in HR
- SPHR: Senior Professional in HR
Discussions will be focused on the need for transformation in people strategies and HR practices
Strategy
- A course of action
Strategic Plan
- How an organisation intends to match its internal strengths and weaknesses with its
external opportunities and threats to maintain a competitive advantage
Strategic Management
- Process of identifying and executing the organization’s mission
Vision Statement
- Creates a mental image of the ideal state, organisation wishes to achieve. It is inspirational
and aspirational and should challenge employees.
Mission Statement
-Explanation of organisation’s reason for existence, describes the organisation’s purpose and its
overall intention.
Values Statement
- Lists core principles that guide and direct the organisation and its culture. In a values led
organisation, the values create a moral compass for the organisation and its employees.
1. Corporate Strategy
2. Competitive/ Business Strategy
3. Functional Strategy
1. Concentration
2. Diversification
3. Vertical Integration
4. Consolidation
5. Geographic Expansion
Competitive Strategy
- Identifies how to build and strengthen the business’s long-tern competitive position in the
marketplace, which is also known as business-level/competitive strategy
2. Differentiation
- Firm seeks to be unique in its industry along the dimensions that are widely valued by
buyers. Volvo stresses the safety of its car, and Papa John’s stresses fresh ingredients
3. Focus
- Company carves out a market niche
Functional Strategy
- Strategy that identifies the broad activities that each department will pursue in order to
help the business accomplish its competitive goals.
What is SHRM?
- Formulating and executing human resource policies and practices that produce employee
competencies and behaviours the company needs to achieve its strategic aims
- Having HR policies and practices that produce the employee skills and behaviours that are
necessary to achieve the company’s strategic goals and these include sustainability goals.
Strategic Human Resource Management Tools
- Strategy Map
- HR Scorecard
- Digital Dashboards
Strategy Map
- Shows the big picture of how each department’s performance contributes to achieving the
company’s overall strategic goals
- Also summarizes how each department’s performance contributes to achieving the
company’s overall strategic goals
- Helps the manager and each employee visualize and understand the role his or her
department plays in achieving the company’s strategic plan