DAY 1 (14th SEPTEMBER)

1000 – 1110 Hrs: Inaugural Session

A ceremonial session wherein the key speaker's Kris Gopalakrishnan (Past President, CII &
Chairman, Axilor Ventures), C K Ranganathan (Chairman & Managing Director, CavinKare India
Pvt Ltd), Dr E V Ramana Reddy, IAS (Additional Chief Secretary, Commerce & Industries) and
CN Ashwath Narayan (Hon'ble Minister for IT, BT and S&T) addressed all the attendees
regarding the structure and theme of the conference. They also spoke about how startups are
dominating the market through innovation and why it is important for every company to
incorporate innovation in their system to meet the growing needs of the customers.

1130 – 1300 Hrs: Exclusive Dialogue on Disruptive Technologies

Moderator: Dr. Taslimarif Saiyed (CEO and Director, C-CAMP)

The following 5 panelists spoke about how their companies are using disruptive technologies.
The same is summarized below.

1. Dr. Sanjay Singh (CEO, Gennova Biopharmaceuticals)

Topic: “mRNA Vaccines”
The panelist spoke about the innovation in healthcare, particularly the rapid Vaccine Production
of mRNA Vaccines during COVID-19, the timeline of mRNA and LNP is much quicker today, the
different types of mRNA vaccines, how mRNA modification led to 2 types of vaccines: Non-
replicative (Moderna and Pfizer) and Self-Amplifying (CureVac) and how Gennova is seen to be
a Disease Agnostic Platform.

2. Dr. Ezhil Subbiane (CEO, String Bio Pvt Ltd)

Topic: “Sustainable Food Production”
● Standard of living has changed. Healthy food habits are trending.
● There is a need for sustainable food production due to global warming.
● How do we provide for food demand considering the toll on land/water resources?
● Can we use technology for this?
● Purpose of String is to bring to market the “next generation” ingredients to enable
sustainability using biology, engineering and chemistry.
● String has a Proprietary SIMP (String Integrated Methane Platform) enables this
manufacturing.
● Methane is a high energy source, but high impact GHG.
● SIMP converts methane into protein - 2000 tons of protein using only 2 acres of land.
String focuses on the following 4:
1. Protein ingredients for animal nutrition
 2. Alternative protein for human nutrition
3. Agriculture Inputs improve soil quality and thereby food production.
4. Personal care and chemicals for cosmetics
● Localized manufacturing is of priority.

3. Dr. Shams Yazdani (Group Leader of the Microbial Engineering Group, DBT-
ICGEB)
Topic: “Synthetic Biology and BioFuels”
● Current sources of energy have a severe impact on the environment and human health.
● Biofuels lead to reduced greenhouse gas emissions as they are carbon neutral.
● However, first generation biofuels (biomass and vegetable oil) are not sustainable.
● Hence, Synthetic Biology comes into picture.
● Synthetic Biology is a further development of and new dimension of modern
biotechnology that combines science, technology and engineering to facilitate and
accelerate the understanding, design, redesign, manufacture and/or modification of
genetic materials, living organisms and biological systems.
● Synthetic Biology is used to improve CO2 sequestration.
● Pf is an excellent platform for genetic modification. The engineered enzyme is highly
potent and scalable.

4. Dr. Jogin Desai (Founder and CEO, Eyestem)

Topic: “Cell and Gene Therapy”
● Gene therapy is extremely expensive in India today. This system needs to be changed
and the opportunity is ideal now to create competencies.
● Cell therapy – growth of any cell from a single stem cell by giving it nudges.
Degenerative diseases (Alzheimer’s, Parkinson’s, etc.) can be cured from cell therapy.
● Gene therapy – is the most applicable for cancer patients.
● The main issues with the Cell and Gene Therapy ecosystem in India are that it is
expensive and not scalable currently.
● Eyestem’s mission is to democratize cell and gene therapy and make it available to the
bottom 99.99% of the population.
● Eyestem targets only incurable diseases in India. Their focus is currently on 3 diseases,
namely, Macular Degeneration, Retinitis Pigmentosa (vision loss in children) and
Idiopathic Pulmonary Fibrosis.

5. Dr. Santanu Dasgupta (Senior VP, Head of Synthetic Biology, Reliance Industries
Ltd)
Topic: “Big Picture view on Synthetic Biology”
● Synthetic Biology will transform how we grow food, what we eat and where we source
materials and medicines. Sustainable and eco-friendly technologies can be used to:
a. Feed the world
b. Nutrition and wellness
c. Renew energy
 d. Biomaterials
e. Resilient crop growth
● Synthetic Investment in Q1 of 2021 more than quadrupled the previous Q1 in 2020.
● Integration of bio-based business in India to global ventures and become a global bio-
manufacturing hub. India can focus on:
1. Building infrastructure to read, write and edit bio-molecules
2. Production of proteins and enzymes
3. More efficient cellular agriculture
4. CRISPR based advanced products
5. Establishment of proper supply chain of bioproducts
● Examples of innovations so far include the following:
1. Programmable receptors enable bacterial biosensors to detect pathological
biomarkers in clinical samples,
2. Microbial production of megadalton titin yield fibers,
3. Bacterial cellulose spheroids as building blocks for 3D and patterned living
materials and for regeneration,
4. Engineered face masks detect COVID-19.
● Smart regulatory framework would support faster integration.

1700 – 1830 Hrs: Panel Discussion on Innovation in Bangalore

The Central and State Governments have been emphasizing the idea of fostering innovation
and the process has been included even at the policy level. At the strategic level, the country
has been aggressively promoting “Make in India,” “Start-up India,” “Innovate India” and “Digital
India” initiatives to further leverage India’s innovation performance.
Known as the Silicon Valley of India, with a great concentration of tech companies and startups,
Bengaluru has been the Innovation hub of our country.

Moderator: Mr Deepak Padaki EVP, Chief Strategy & Risk Officer, Infosys Ltd.

The following 5 panelists spoke about how innovation needs to be the focus for companies to
stay relevant in today’s world. They talked about the technological prowess of Karnataka and
how Bangalore is a hub to access global innovation ecosystems between India and the rest of
the world.

1. Mr Jonathan Zadka, Consul General, Consulate General of the State of Israel

- Talked about various strategic collaborations between India and Israel and how
technology creates better engagement between the two
- Said there is a strong IT embedded ecosystem that is highly cooperative
- Elements of long term future growth in Bangalore and innovation all around
- Digital economy framework with fully integrated educational systems for engineers
 - Digital & App based economy is the future and Bangalore is the right place to be at for
this
- More focus should be there upon Agri-Tech

Recent examples of collaborations between both:

- MoU signed recently that links different startups between both countries
especially in the field of Life Sciences to find tech based solutions
- I4F Platform - joint govt, grant operations that provides loans and grants for joint
R&D in order to minimise risk and facilitate a solid foundation for budding
startups
- Pushing innovation in Agri-tech and food security
- To bring to India an AI based irrigation technology for coffee and tea plantations
Upcoming areas of collaboration:
- AI, EV, Renewable Tech, Bio-Tech, Agri-Tech, Drone-Tech

He also spoke about a lack of awareness b/w both countries as they do not seek each other as
the “first solution provider” and how this needs to change and India should be used as a joint IT
hub by Israel.

2. Mr Friedrich Birgelen, Deputy Consul General, German Consulate General,

Bengaluru
- Spoke about the German consulate being in Bangalore since 2011 and has been a
“service and facilities provider to German co.s in Bangalore”
- Some of the oldest German co.s such as Bosch, BMW, Siemens have been innovating
in India
- Partnered with the govt. Of Karnataka for the Bangalore Tech Summit for innovation in
areas of AI, Industry 4.0, Digitalisation
- Focus is on R&D of German co.s in India by using talent and resources offered by
Bangalore
- Hire 1600 people and invest 160 Million Euros for the upcoming innovation hub
- Provided 32000 visas to Indians for working in Germany
- Academic collab of 25000 Indian students in Germany doing R&D in the field of IT
- Promote more startup and student exchanges between the two
- Mercedes-Benz was awarded the “company of the year” award by NASSCOM
- Have published Indo-Pacific guidelines where India is a strong upcoming tech partner
- German co.s have chosen India to promote Industry 4.0 and their tech innovations

3. Mr KT Rajan, Deputy Head of Mission (DHM) & Cluster Head - Technology &
Innovation for India & South Asia, UK
- Spoke about the collaborations between India and the UK
- More than 38% investment by UK in Karnataka
- Around 250 British co.s operate from Karnataka including AstraZeneca, Rolls-Royce,
Shell and British Telecom
- Bangalore based co.s have significant investment in the UK
 - India is the 2nd largest investor in UK with co.s like Infosys and Wipro
- UK’s Tech Mission in India is about leveraging its expertise and synergising with India to
be a global market

Recent examples of partnerships:

- 1 Billion doses made by AstraZeneca in India for Uk and 60 other countries
- UK Research & Innovation (UKRI) partnered with higher education institutes,
NGOs, policy makers etc to give opportunities to people to contribute to and gain
from synergies in the field of Bio-Tech, Engineering, Physical Sciences etc
- CATAPULT NETWORKS to bridge gap between research and industry with
cutting edge tech infra
- Scientific and Innovation Network (SINA) for a Newton-Bhabha program for
science and tech including 40 programs in Bangalore and more than 800 projects
- Innovation for clean air in Nov 2020 for awareness regarding climate
- LiFi tech being the future and projects in progress by Wipro using this tech

Areas of partnership:
- Sustainable cities and urbanisation
- Public health and safety
- Food and energy
- Understanding Oceans

Future includes FTAs between the two in the field of innovation with $1.2 Billion being invested
by the UK in India for Green Tech.

4. Mr Sam Freeman, Trade Commissioner, Australia Consulate in India

- AIBX overseeing the flow of FDIs from Australia to India
- Strong partnerships in the areas of trade, fintech, machine learning, cyber security, agri
tech etc
- Support Australian businesses in India
- Focus on building strong commercial networks b/w Australian and Indian co.s
- Australian businesses setting up R&D in Bangalore
- Education partnerships are critical for both and are growing rapidly
- Biggest Australian startup ATLASSIAN has its office in Bangalore
- Spoke about upcoming fields of Ethical AI and Quantum computing

5. Dr Jacob Orberg, Innovation Attache, Consulate General of Denmark

- Talked about the Green strategic partnership between Denmark and India and its 52
point action plan
- Triple Helix Twinning including: R&D, Public institutions, Deep technologies
- Green research strategy for a cleaner environment
- NORDIN and Indo-Danish SME platform supporting 24 SMEs actively engaged in India
- BII for bio innovation startups
- 68 BII startups, 35 Million Euros granted and 37 Million Euros raised by these startup
1830 – 2000 hrs 3M Young Innovators Challenge Awards

Kris Gopalakrishnan praised the 3M young innovation Challenge award stating these
kinds of programs are important to the ecosystem, to build confidence in the innovators.
He also opined that this could be the launchpad for new businesses. The mid-size
businesses have surprisingly transformed to digital and it is welcoming to see
approximately 24 unicorns is created in a span of 8 months this year. The unicorn
number is expected to cross 3 digits in 2 years.

Ramesh Ramadurai said that at 3M they strive to apply innovation to improve every life.
Science and application of science for solving customer and societal problems are the
core idea with which the company operates. The company also plays an important role
to evangelize science through various partnerships that promote STEM(Science,
Technology, Engineering, and Math ) education, careers in science, and greater
awareness of science amongst the broader population.

3M has been conducting the Young Innovators Challenge award for the past 8 years.
The theme for this year’s challenge was “Ideas that inspire hope for a resurgent
India”. Despite lockdown, the competition was able to reach a wide group of innovators
receiving over 1500 applications. The winners were selected through a rigorously multi-
layered process. The awards are given in 3 categories Product Innovation, Service
Innovation, and Rural Innovation

Category: RURAL & INCLUSIVE INNOVATION

Idea Prize – Winner

Venticook – Venticook is a clean biomass-burning stove that uses a treadle

mechanism (similar to a sewing machine) to provide a cleaner and more efficient
alternative to the conventional biomass cooking stove.

Project Team Member(s): Anup Paikaray

Impact Prize – Winner

MILA (Moving Intelligent Auto) Feeder – By using Smart feeders, feed is provided
based on the sensed data of the sensors in a scheduled manner that not only reduces
20% feed wastage but also prevents overfeeding/ underfeeding of prawns.
Project Team Member(s): V. Sai Naga Lokesh and A N S Manasa

Special Recognition for IDEA

Solar Powered Lift Irrigation in remote regions of the Himalayas – This idea
leverages existing, tested technology solutions in the remote regions of Himalaya (i.e.
Zanskar, Ladakh), to provide local communities access to water and energy and with
support to livelihoods.

Project Team Member(s): Nishit Sangomla and Lobzang Wongtak

Category: SERVICE INNOVATION

Impact Prize – Winner

Learn and Empower – India’s first hearing impaired-friendly, digital, games-based AI-
enabled, teaching-learning platform.

Project Team Member(s): Prabodh Mahajan, Amanpreet Chopra and Krishna

Samudrala

Category: PRODUCT INNOVATION

Idea Prize – Winner

BlisCare – BlisCare provides affordable digital classroom solutions for visually impaired
students with a Digital Braille Display System (Braille Tablet) that can replicate, in real-
time, any text, graphical diagram/map into digital braille.

Project Team Member(s):Chinmaya Naik and Nikita Kumari

Impact Prize – Winner

AKIcare – Kidney failure is a common and dangerous ICU-related complication, and is

often detected late in critical patients. AKICare is a novel attachment to any traditional
urinary catheter system and provides a new tool to detect the onset of impending renal
dysfunction by analyzing urine in real-time. Dilip Shankar and Niharika C. S.

Project Team Member(s):Dilip Shankar and Niharika C. S.

Special Recognition for IMPACT

Canfem – Canfem is a social enterprise that provides products and services, catering
to the non-medical needs of cancer warriors with an equal focus on advocacy, mental
health, and empowerment for a better quality of life.

Project Team Member(s): Akriti Gupta and Vidushi Agnihotri

DAY 2 (15th SEPTEMBER)

AUTOMOTIVE (10-11.30) VB
Q. How is Bosch Upskilling and reskilling its employees for the future ?(asked to Marco zehe)
Ans: Convinced that this is the need of the hour. Together these initiative would transform the
people and the teams however it is the responsibility of the employees to stay motivated to skill
up

Q: What did the company realise during covid? (asked to marco zehe)
Ans: During covid delivering goods was so important. Being connected has become important
today, the role of AI has also increased. Thus being connected has become a prerequisite today
for any company.

Points by Anshuman Awasthi (Vice President & Head of Innovation, Mercedes – Benz Research & Development India)
Possibilities have changed due to development in land mobility, air mobility and last mile mobility.
Right now, only data analysts are working on data, the industry needs to make data accessible to everyone. Due to limited data scientists
company wont be able to explore more if they serve data on the basis of job profile. Open things up.
Future of mobility is ;safe, sustainable and electric’. It will be supply driven, since in a polarised world of demand the customer would never
know where to go thus it would depend on the company how fast it is in providing its product to the customers.

Points by Dattatri Salagame (CEO, President, Managing Director, Robert Bosch Engineering and Business Solutions)
What has digital done to the life of customers is that digital has made life ‘seamless’. You are at home, you have your gadgets, you step out
and sit in your car, your same apps load on car there is a continuity in the form of ‘car play’. Cars and mobile phones have become similar in
the sense. However phones get regular updates, cars do not. Rental car companies have started to record consumer data and customise the
car as per users expectations, this gives him a sense of continuum in the service.Car is now ‘evolving mobility gadget’, it is no longer a static
means to commute. With software innovation, cars can become hyperlocal, get accustomed to customer habits- personalised safely,
personalised infotainment etc.

Chetan Maini (co founder of Sun Mobility)

[generic summarisation]

Health Care (10-11)

Fireside Chat in healthcare challenges in a post world

Ajay Nanavati- The theme of innovation towards healthcare
couldnt be more timely as world is still recovering from the
pandemic

Rephrase challenges to oppurtunities

3m Bluetooth enabled stethscope for dynamic diagnostic

capabilities

Shobha Kamneni-
Health care delivery of the future will do more with less,
dealing with consumers who are better informed which well
help improve outcomes. Might frustrate doctors by patients
asking questions but informed patients would be better.

Creating better medical infrastructure - India with 1.3 billion

population has better outcome than european and USA 2nd
wave. Polio infrastructure has led to better extensive
vaccination and infrastructure in place which will strenghten
as time goes and tech will be main driver.

Need a BYju's for health

Dr Alexander Thomas- Health and global economy of India

are closely related. 240 Million Indian have gone below
poverty because of Covid acc to TISS report.
Large disease Burden :-

Prevention is key

Wellness Clinics- Need more activation

Clean Drinking water

Ayush services

Infrastructure:-

Increase Govt Spending

Add private sector to increaswe addition of beds

Inadequate and Poorly Trained Resources

Attrition of nurses
Medical reforms
iNCREASE MEDICAL SEATS
Ratio of Public to private beds needs to be changed 70:30
(pvt to public) which needs to be reversed or got to 50:50

Amit Mohan - CEO GE healthcare

India is a land of disparities, big gap in most of them.

Healthcare tech can leverage human mind and human
touch to provide more effective and efficent care. Advent os
smart operatable intelligent systems. The course of action
can be communicated and patients can get the care
accordingly. precision health is a better way to call digital
health.

11:00 am - 12:00pm : Healthcare: Accelerating Innovation

The session was moderated by Sasikanth Dola (Partner, McKinsey & Company). There
were 4 speakers in the panel. Following were the key takeaways from each of them:

1. Dr. Naresh Trehan (Chairman & Managing Director, Medanata - The Medicity)

- India, in the earlier days, was master in replicating the ideas from others
and presenting it fresh in the country, there wasn’t any innovation. Doctors
are trying to replicate the already existing things by slightly changing them
but not looking in and around them as to what the patient actually needs.
Unless, we introduce this whole thought process in the young minds, India
as a nation will always be struggling to find a place in the sun.

- He talked about a session by a professor from UCLA who had addressed

a gathering in Kolkata about how everyone is running after being an
unicorn because it has become the flavour of the day. It is no rocket
science. His advice to everyone was, “Set aside one day, from the
moment you close your eyes to the time you close them, note each and
every activity that you do. If you reflected upon each of the activities and
thought about how could you do it better, you will stumble upon the
idea/gap that exists for you”.

- Pandemic helped a lot in accelerating the ideas that were already existing.
But at the end of the day, everyone is running after how to make money
which should not be the case.

- One essential thing is, no innovation can be done alone, it needs an

ecosystem, the requisite inputs from different sources and partners.

- We need to change our mindset, educate the coming generation and

inculcate in them the curiosity of innovation. It is not only for India but the
4 billion outside India. We could be an exporter of innovation
2. Dr. Radha Rangarajan (Head, OJAS MedTech)

- This is an era, where we are extracting more from less (how can we push
the data that we have collected to get more from it)

- She talked about her company Healthcube. Its primary product is a

medical-grade, clinically accurate, portable diagnosis system, similar to a
dictionary in size. It can be used easily anywhere by anyone with minimal
training. The system is a combination of smart diagnostics and artificial
intelligence to facilitate rapid screening of patients. The results are saved
electronically on cloud with the help of an Android-based application and
accessed easily on mobile phones and laptops.

- For technology adoption to happen at scale, people want to see

effectiveness (how effectively was this innovation able to solve the
problem)

3. Dr. Charit Bhograj (Founder & CEO, Tricog healthcare)

- He talked about his startup -Tricog. He came up with the idea of this start
up as he realized that the cardiac issues got severe due to a delay in
preliminary diagnosis (ECG)

- Today, their AI system has a data store that exhibits 200+ cardiac
conditions, which significantly enhances the detection of rare cardiac
disorders.

4. Dr. Venkatraman Sundareswaran (MCHC Fellow, AI & ML, World Economic

Forum)

- Healthcare is getting a lot of benefits from AI. He has been working on

“Chatbots in healthcare”. There has been a huge surge in the usage of
chatbots since the past one year, after covid hit the world. This is because
of its numerous benefits like being available 24x7, constantly replying to
the patients etc which is definitely faster than other options.

- However, there can also be an innovation fear when it comes to

healthcare since it is a highly sensitive area of societal service. But these
can be mitigated using the readily available frameworks
What can CEO’s & Founders do to accelerate innovation?

Innovators should work better collaboratively. There is much more need to complement
each other to deliver something to the market more effectively. There should be a
proper platform for discussion about technological innovations in healthcare.

12: 35 - 01:00 pm : Session on “Healthcare Innovation show case”

The session was moderated by Dr. Kaushik Murali (President, Sankara Eye
Hospital)

1. Dr. Sai Praveen Haranath & Dr. Sujoy Kar: They talked about Empirical
Antibiotic Recommendation System (EARS) using Machine Learning. The
objective of their study was to:
● Detect, respond and contain resistant pathogens
● Prevent spread of resistant infections
● Encourage innovation for new strategies
● The Pyramid Effect on increasing anti-microbial resistance from
community levels through wards and specialized units
Gave a live demonstration of Apollo EARS. You type the location, age and
concern(Ex: Urine) and it would show the organism name and probability of their
occurrence and the antibiotics that must be used for that particular patient.

2. Daryl Arnold: Talked about advanced digital solutions for patient and
population health management. Demonstrated the usage of smartwatch
“Fitbit” in terms of tracking your health status and the ways it has been
improvising the smartwatch in terms of health as well as security.

5-6PM Automotive: Panel Discussion: Collaborative Ecosystem for sustainable

mobility

The Dimensions of Disruptive Mobility covers 4 areas:-

 1. Autonomous Vehicles
2. Connected Vehicles
3. Electric Vehicles
4. Shared /Mass Mobility

Mr. Akilur Rahman, CTO, Hitachi ABB Ltd.

- EV Charging for public and commercial vehicles can be done via
● Fleet (Large scale EV charging for depots and terminal of a public mobility
system)
● Flash charging (For buses and heavy equipments where the vehicles can stop at
a station for about 20minutes for faster mobility)
● Rail (Battery-powered trains)
-Large scale charging can charge upto 100 electric vehicles keeping in mind the space
of infrastructure does not get occupied but in fact more number of vehicles get charged.
- Integrated EV Charging stations will take power from the power grid and will be cost
effective as well as sustainable and renewable.
-Software simulation can be used for optimising the system design and can be useful for
Optimal battery dimensioning, selection and placement of chargers, detailed information
on energy consumption, speed & line profile, traction, auxiliary, charging power &
energy profiles.

Mr. Arvind Goel, CEO, Tata Autocomp System Pvt. Ltd.

- By 2030, 30% of the cars will be Electronic vehicles.
- Tractor industries will continue into engines but two and three wheelers will move
faster into being electronic.
- Electric, Hydrogen and Automatic cars will be in the future.
- Large OEMs are collaborating together.
- OEMs have to collaborate with new technologies or startups.
- Collaborative ecosystems are required to have sustainability.
- Collaboration between small and large companies

Mr. Guruprasad Mudlapur, MD, Bosch India

- Key Changes in the couple years and in future-
1) Dramatic Change in Business Models coming in mobility
2) New Players in the market
3) Boundaries in different systems have started to blur
4) New technologies are coming rapidly
5) Flow of technologies like Machine Learning, AI, Vision based systems, complex
processors,etc.
6) Shared mobility
- Platforms are here to stay. Ecommerce platforms give specification to mobility
platforms in terms of how to operate, how to bring in economies of scale, etc.
- Mobility as a whole is right for all the changes.
- The role of traditional or Tier1 companies will not go away but adaptation of new
technologies and changes is a must.
- The upcoming era of mobility will include huge amounts of investments, and a huge
amount of talent is required. Manufacturing of new systems is an important aspect.

Q&A for the session-

1. How do we drive Innovation? How do we build a culture of innovation in the

company?

Ans: We have an open innovation platform. Lots of startups have access and Big
companies provide experience and help them leverage large company experiences.
Startups have a headstart about how they can go ahead with agility. Collaboration with
startups so as to synergistic working. Attempts for innovating are being awarded too.

2. How do we build more sustainability at the manufacturing level but also manage
the challenge of cost?

Ans: Being Carbon Neutral, ensuring max amount of energy from solar power, electric
battery for OEMs, Charging for the OEMs, conversion into battery powers, lightweight
engines will ensure sustainability at manufacturing. Recycling of batteries will help.
Producing green hydrogen and storing and then using it for charging of systems.
Sustainability will not be a choice in the future, in fact it will be a must, even though it is
expensive it will be crucial.

As the word directs, sustainable mobility targets to satisfy the needs of present
generations without compromising future generations. Collaboration and Partnership
become mandatory to survive the uncertainties in the mobility sector. The session
deliberated on

- Collaboration and partnerships to survive uncertainties

-The startup ecosystem in shaping up sustainable mobility

- Future of Value creation in Automotive Industry - a shift from pipeline economy to

platform economy

6-7PM Fireside Chat: Evolving Business models – Emergence of Data-driven

mobility

Connectivity opens up new opportunities to develop and improve vehicles and mobility
services, which makes mobility safer, more efficient, and more convenient.

By seamlessly connecting users, vehicles, and services over the internet, drivers also
get a fascinating experience and ultimately have more fun.
Maximizing the benefits of data analytics for the mobility sector requires the sharing of
data between parties.

Used cases-
- The data keeps generating from birth till end in terms of insurance, driver behaviour,
fastag, features, etc.Huge amount of data is generated but data gets evolved due to
connectivity and telematics.
- Data can improve the ride experience. Detecting the actions of a driver/car improves
the experience.
- Experience of ownership
- The ability to authenticate for charging of vehicles/devices.
- Vehicle will predict the weather and the data will be analysed to schedule better and
safe travels in a vehicle.
- Vehicle can be used optimally due to data and the maintenance part of it is going to
evolve and improve a lot.

Opportunity for better supply chain-

- Vehicles interact with ecosystems. Creation of larger network and manufacturing.

Challenges for connecting OEMs to IOT-

- Infrastructural challenges
- Lifecycle of a vehicle and relevancy of technology during the whole span
- Ecosystem and maturity of players around IOT
- Lack of connectivity/network
- Responsibility for safety of connecter servers and vehicles

How to appeal to customers for newer technologies and change in vehicles?

- Preference and views of customers have changed as they need better services and
products for better functioning and ease.
- Trends of startups and customisation in vehicles is preferred by consumers.

Supply Chain for manufacturing EVs:

- Incompetency in manufacturing slows down processes at times.
- Cost can be a huge aspect which can affect the process.

For Data driven mobility- Adopt a specialised in house team to create a platform or
partner with specialised technology startups.
An industry that was taken for granted has suddenly become a huge disruption and
connectivity is one of the leading trends in the process of the evolution ecosystem.

15/09/2021
Healthcare

15/09/2021 5pm- 5:30 pm

Healthcare Innovation showcase – Demos by Global
Innovators
Dr. Kaushik Murali – President, Sankara Eye Hospital.

Inauguration of the event and introduction of all the speakers.

1. Tim Williams – Co-founder and CEO of My Clinical Outcome (MCO)

How MCO is supporting a care pathway in the clinical domain and operational domain.
In clinical outcomes are 1) faster treatment escalation and 2) Better quality
Satisfaction is due to 1) Timely access to treatment and 2) Enhanced communication.
Operational efficiency is increased due to which
1) Proper prioritization of limited resources is done
2) consultations are more informed and efficient.
3) Improved accuracy in output
4) Avoid acute admission
MCO uses AI technology to prioritize patients across 100+ hospitals in the UK. This
helped to measure the acute side effects to inform individual treatment. Track and
compare long term quality of life to stratify follow up.
Partners like GE and Alliance medical helped to get access to the latest technology.
This has enabled us to develop new solutions to real world challenges.
With MCO it is possible to give the right treatment at the right time to the patient.

2. Suthirth Vaidya - Co-founder & CEO Pedible Health

Pedible health: Ushering AI to Healthcare in India.

Building AI in healthcare especially into Radiology. In India acute shortage of
radiologists leads to delay and error in diagnosis. There are eighty million imaging
studies every year in India. This is growing 10% YOY. Currently there are only 11000
radiologists in India operating. Less than 2% increase in radiology workforce YOY. This
issue is of concern and leads to delay in diagnosis and further delay in the treatment.
Further delay causes deterioration of the patient's health with loss of time and money.
Lungs CT interpretation is subjective with significant inter-rater variability.
10 to 30% early lung nodules are missed by the majority of a radiologist.
60% lung nodules will not have consensus.
40% of fibrotic lung diseases are misdiagnosed.
11 months median time to diagnosis for fibrosis.
Large portion of studies with cancer and fibrosis are miss diagnosed as tuberculosis
and other conditions.
To overcome the above problems the technology called lung IQ can help to diagnose
the disease at an early stage and improve the chances of recovery.
Till date a precision insight for more than 100 million respiratory and lung patients has
been carried out using lung IQ.
LungIQ helps for accurate diagnosis and quantified reports. It is used to generate
accurate diagnostic reports from City images.
LungIQ uses 3D deep learning vision technology. It has been trained on over 200000
patient scans. Over 15 clinical papers and an abstract has been written. It helps to
generate City reports 50% faster with disease-specific quantitative insights.
AI can help radiologists to improve sensitivity up to 100% using CAD. It can also
diagnose early lung cancers and helps to start the treatment at an early stage. It is
capable of developing a suite of products for multiple conditions across modalities.
LungIQ is being used by 50 hospitals across India and abroad.
It uses cloud-based software no additional hardware is needed.
It has delivered over 10 lakh reports in the last 6 month within 10 minutes of average
time.
LungIQ suite is expected to receive ISO 13485 and CE mark by Q1 2022.

3. Ajit Patil- Co- Founder & CEO Deeptek

Global shortage of radiologists.

In most countries there is a significant shortfall of radiologists required. The situation is
getting worse as imaging volumes are increasing at a faster rate than radiologists.
Outbreak of covid-19 pandemic has increased the pace of generating the imaging
volume. As a part of society 5.0 goal to prolong healthy life years, the Japanese
government is supporting the development of healthcare AI. Medical image diagnosis is
amongst top priority.
Market Opportunity / Challenges
Healthcare artificial intelligence market size was over USD 750 million in 2016 and
forecast to witness nearly 40% CAGR from 2017 to 2024.
Medical imaging and diagnosis are expected to be among the top opportunity areas in
the coming future.
Deeptek's software was evaluated by friends for international TB relief (FIT), Vietnam in
August 2020.
Out of 11 competitors, DeepTek's model was in the top few. It exceeded the field
radiologist and matched expert radiologist performance.
The sessions were majorly concentrated on how technology is bringing drastic changes
in the healthcare sector. How the healthcare sector has evolved due to use of AI and
has helped to do the early diagnosis of diseases and provide right treatment at the right
time to the right patient with an accurate follow up system.

5:30 PM – 6:30 PM

Digitization of Healthcare, Use of AI and Telehealth to

enhance last mile connectivity.
Krishna Chaitanya – Partner -Risk Consultant Services, EY
Inauguration of the event and introduction of all the speakers.
In this session speakers concentrated on use of various technology and innovation to
provide health facilities to all the people across the globe. How various organizations
are taking initiatives and are developing various products to overcome the real time
challenges.

Dr Keren Priyadarshini – WW Healthcare Industry Lead Microsoft

Telehealth and AI are a very significant part of the healthcare sector in today's times.
India has a very large scale where technology can bring very dramatic changes.
Using technology, we can connect clinical care to the last mile.
Connecting via technology is a need due to shortage of healthcare facilities.
Microsoft is using the concept of mixed reality.
In mixed reality if a patient can't come to the doctor then doctor an approach to the
patient using the technology.
Using smart wearables, we can connect villages to the city areas for diagnosis. For
example, images of X-Ray can be shared to the radiologist in the city via technology
and doctors can diagnose the disease and treat that person without any delay.
Technology can bring care to the person where they are and at high speed. It is cost
effective, time saving and convenient to use.

Jo Agarwal – Co-Founder Wysa

Mental health management is an emerging field in India. Bringing digital technology in
mental health management will make it more convenient to treat. AI in behavioral health
management has helped to draw the certain patterns in patient’s behavior by observing
it's locations of devices.
It uses three phases
Diagnose - Connect - Real treatment.
Mental health management enables us to talk about the things we are scared of much.
Spirituality is also part of mental health.
Currently in India there are very few therapists and clinical psychologists operating. In
the wysa app AI turns into talk back to you and make you feel heard. This app makes
you feel like a therapy session. People can access the app from any part of the world at
any time and at free of cost. AI has helped a lot to guide and manage the mental
behavior of an individual. The data collected in the form of audio, images is very secure
and cannot be traced or hacked by anyone outside the system. Healthcare data is very
rich data that contains all the personal information of an individual.

Jyoti Gera – General Manager, Primary and Affordable Care, GEHC

Micro trends of shaping the health industry using the air is the necessity.
Health system efficiency is a problem all over the world. Budget, access, capability,
efficiency, and price are the major areas of improvement in the healthcare sector.
Digitization of healthcare will help to solve these problems to a greater extent. Many
developed and underdeveloped countries are using huge data to form patterns,
conclusions, develop micro trends and develop operational efficiency in the healthcare
system.
Digitalization will help to diagnose the issue earlier with faster pace and will help to
reduce the deterioration of patients in ICU using technology and will also determine the
possible chances of recovery.
Today there are various AI based lung diagnosis apps.
Hospitals of futures won't be buildings. Expanding their ecosystem using technology will
help to drive drastic changes.
GE has developed a handheld ultrasound product. It is low-cost technology to bring
access at every point and anywhere. It is portable and can look into the body of a
patient and diagnose the problem at a faster pace, at low cost and also reduce the
unnecessary testing. Having enough digital data is quite useful to gain positive output.
GE mural is a technology in which we can get access to the whole covid ward using one
snapshot.
On an overall basis it is a dire need for the healthcare sector to bring digitalization to
improve the efficiency, speed, cost, effectiveness and connectivity to the last mile.

630pm - 7pm

What does it take to build a healthcare unicorn?

Moderator - Dr. Nandkumar Jairam - Advisor Manipal Group

Guest - Lucy Setian - Director of Digital transformation, Novartis Foundation

● Healthcare has changed due to introduction of technologies and digital interactions have
increased
● It has become more patient centric

The session started with the question What is a healthcare unicorn?

● It goes beyond the definition of a typical unicorn and isn't restricted to just the financial
aspect.
● It also means the ability to save or transform lives.
● It is linked to human lives
● It includes clinical, financial as well as human outcomes.
● A healthcare unicorn should be able to balance i.e. it should include finance,
transforming human lives, should be clinically related and most importantly should make
an impact.

Next topic of discussion was related to innovation

● It paves the way towards success
● It should be tech driven
 ● By people and for people

Innovation and Invention are two different

● How many people have adopted what you have created and are you successful
commercially is the definition of innovation
● Every invention doesn't make it to the market

Entrepreneurship
● Should it be restricted to only one's geographical boundaries? - Since innovation starts
with people who are close to us, it needs to be started on a small scale first and then we
can expand it. Since global markets are different from home markets, an entrepreneur
needs to be ready to face the differences.
Think big, Start small.
There are 2 types of innovation
● Gradual innovation - improving on something that is already there
● Breakthrough innovation
● Innovation starters close to the people you live, close to the community

Thoughts on how a true entrepreneur can succeed

● There are 2 types - Intrapreneurs ( one that innovates within the organisation ) and
entrepreneurs ( one that innovates outside the organisation)
● They both need to have the same skill set but their working environment differs
Skills you need -
● Ready to face challenges
● Don't think only about the financial challenges and think about the social and human
aspect too
● If you look at the needs that need to be served and work towards overcoming those
challenges money will automatically flow
● Building a multidisciplinary team is essential
● All great ideas come via a great team. If you collaborate with the right partners you are
on the right track as you cannot achieve success only by doing it yourself

These were the topics of discussion on how one can become a healthcare unicorn.

7pm - 8pm
Hackathon
Host - Neelish Reddy - Product development operation lead, Cisco India
 ● In this session solutions to real problems were discussed and the top 4 teams discussed
their solutions by a video PPT.
● Problem statements were based on -
● Medication errors and how the system can be made robust
● How to maintain medical records and different perspectives towards them like security,
confidentiality and how to work with data
● Solutions in critical care unit
● Solutions were needed to fill in the gaps or give a new perspective to the problems

● About the solutions -

● They needed to have an ethical perspective
● Accuracy, efficacy, fairness and removing biases
● Who is the end user
● Ideas should be implementable in nature
● They should be explainable in nature as the end user i.e. the customer should be able to
comprehend it

The 4 finalists were

1. Teresa Bot
2. Med Tech Edwin
3. Smart Bed
4. Inforich technology solutions

As Apollo and GE had refined the problems the team decided to help the finalists take their
solution and help them shape it.

15/09/21 7:00 - 8:00 pm (Surabhi)

Roundtable on Opportunities for India – Different possibilities for Mobility of the future

Government is ensuring that regulations are put in place and long term reforms will ensure a
string of winning and attracting foreign investment.
What companies like Jio came and did to data connectivity will happen to mobility at some point
of time disrupting the heavy commercial vehicles market. In India digitalization and technology
advances in services to customers and also the economically disadvantaged talking about
Aadhar and platforms like Jio so there is a need for tremendous inclusive growth and also to
see how different segments of customers can be catered.

The following 7 thoughts and ideas from consumers perspective:

1. Reimagine the day in the life of consumer
2. Conversions of various capabilities
3. inclusive development more of experience machine rather than freedom machine
4. Multi model forms of mobility
5. Data capture
6. Vehicle care and value
7. Equivalent concept like Solar

Act in a sustainable manner with minimal impact to the environment is very important seeing the
current pandemic and need to save the planet. The significant emissions block is called the US,
China and EU have announced net zero targets. India is a very strong supporter of climate
change on the actions needed to mitigate climate change, we may not have announced a net
zero that neutral targets as yet but have committed to several what they call and it seems that
is nationally determined contributions. We have actually been keeping pace as planning to 450
gigawatts of renewable energy by 2030.
Many companies now have been working on the area of ESG. As earlier mentioned about
sustainability and the actions of the Indian government is in taking terms of committing to eco
friendly ways.

The social aspects are located in Indian context from the lens of the human development index
and we have so much work to do to make progress on SDG is in any which way you look at it
we have significant progress toward of catching up to do to improve the lot of our people for
sustainability becomes inextricably connected into this whole concept of development because
line today for you have to do it in a sustainable manner. ESG is the way of life combining our
environment responsibility goal and SDGs and doing it in a framework which is transparent,
flexible is very important
 DAY 3 (16th SEPTEMBER)

DAY 3 transportation
KAMAL BALI- President & Managing Director , Volvo Group India Pvt Ltd

Will electric truck be a great part in India and what

time do you think this could happen.? Any challenges
you see in this area?
35% of trucks will have to be electric by 2030, will vary on country to country-
readiness but we have to move inthat direction.

What are your thoughts on the Startup ecosystem in

India, in terms of collaboration with large enterprises
in the transportation sector? What would be your
advise to the budding startups to come up and
explore in the transportation space?
Camp-x helps volvo partner with startups and give them a funding. Youngster
have today become an essential part of the country why not environment?
‘Bigger the problem better the participation’. Thus camp x is an opportunity ti
involve youth in real world problems.

Is upskilling drivers enough? Or are there other factors involved that can prevent
accidents.
Vision 0 is a concept on safety that talks about everything in the question.
Handling the emotions of drive is over all scheme of the initiative. Skill sets today
even mean mental make up

What all factors play part in safety of a driver?

Scitist- swedens and india transport safety system. We are working on road
design, vehicle design, drivers training and alot of technology that can be
inculcated, the poaching system inside vehicle and culture of safety. In India we
are yet to embrace the culture of safety.
11.30am -1 pm Technology & Innovation in Transportation

Mr. Lars Stenquist, CTO, Volvo Group

- Transport is a vital driver of prosperity.
- We need more transport but within the boundaries of the planet.
- Volvo Group is targeting 100% fossil-free Volvo vehicles by 2040.
- Battery electric vehicles, Fuel cell electric and Combustion engines are the free
technologies that can be used.

What is the future of the internal combustion engine?

- They will be battery-electric in future.
- There will be hydrogen in combustion engines which will become a game-
changer.

The future of these technologies is limitless and can be left to the imagination.
Opportunities and Challenges in transportation-
- Collaboration with startups for newer technologies
- Service development in technologies
- Global AI for the transportation sector
- Focus on benefits of technologies

Session 1 : Innovations Changing in the Retail Segment

Retail Innovation is all about change that bring tangible value to shoppers. Vijay
Kumar and Arvind Mediratta were the speakers for the session
Vijay Kumar Ivaturi- Co-Founder and CTO of Crayon Data
- Innovation is a bridge between two extremes; scarcity and surplus and
India is in its path towards surplus in transforming creative technologies and
digitization in solving the challenge on the demand side by fixing the supply
- India is a consumption economy.
- Offline transaction proceeds trust whereas online trust proceeds
transactions
- Resilience shown by the local stores is greater than the resilience shown
by the online store
- Local store would love to fulfil your requirement. Emotive feel vs data
analytical feel.
- The demands changed during covid. Most local grocers have done the
transaction model on WhatsApp (Relationship front analytical backend)
Arvind Mediratta- Managing Director and Chief Executive Office of Metro Cash &
Carry MD
- Future belongs to those who can see possibilities before becoming
obvious
- Indian Retail Industry is the fastest growing in the world. Current size of the
market $813Bn. Projected to grow at 9-10% to reach USD 1.3 trillion by FY2026
- Ecommerce has grown it s share from 1.5% to 6 % in 2021
- Food and Grocery on the right Traditional trade has grown from 87.1 to
88.6

Key themes shaping the retail sector

- Digitalization of the economy

- Formalization of Economy (Demonetization & GST)

- Easy availability of Risk capital

o Pricing disruption (Predatory pricing, supply chain ets)

 - Pandemic

Significant shifts in customer consumption and buying behavior

- Hybrid Behaviour (Phygitial, Era of the customer)

- Instant gratification(Faster Delivery,(From week delivery to delivery with In

mins)

- Retail-tainment

- One stop shop for all products/services( One place for everything)

- Value Conscious(looking for best deals, promotions, and price)

Those who can provide all these things to customers will eventually lead the
Indian retail market

Future of Indian Retail Industry:

- Hybrid behaviour (Customer trend)

o When, where and how they shop

- Seamless Omni channel experience (Challenges for Retailers)

- Phygital Shopping (Future of Retail)

Future belongs to players operating in omnichannel space

Retailers reinvent to Stay Relevant

- Try it on feature by Nykaa, Lenskart for frames, Cred gamification
Tata has tapped into all sectors.

- Understand the buying behaviour of customers use AI.

o Eg if a customer buys diapers but not baby food offers them

something for baby food to get the amount in the wallet

- Metro has Zilliant- Price IQ Tool. Every retailer should have the right
pricing by providing the best value but maintain bottom lines and capture your
share of wallet.

Key Levers to build a future ready Retail

- Phygital Shopping

- Agile & Efficient Supply chain

 - Smart pricing and targeted promotions

- Immersive customer experience

- One stop shop for all products and services

Session 2 - In conversation with Mr Devendra Chawla(MD and CEO of

Spencers Retail and Nature’s Basket) on Future of Retail

- Every disruptive business model keeps the customer at the center.

- Meteoric rise of tech in the retail segment. A new model of D2C(Direct to

Consumers) is getting adopted.

- Consumers want options of seamless transition by having omnichannel

access. The growth of AR, VR which will make a difference to the future of
retail. Heart of consumer behaviour is the science of reducing pain and
creating a convenience driven society.

- How to imbibe these changes

o Makes shopping as enjoyable as visiting an amusement park.

(Chinese social commerce; combines chat, content)

o Embrace tech to give convenience and experience (user interface-

Zeroda, Uber) One click shop, Advance packing, mix and
matching etc. 40% customers are ready to pay extra if AR, VR,
voice search is being used.

o Omnichannel- Single view of data is going to make a big

difference

- Spencers same day delivery went up 20-30 %

- Use of self-checkout, drone delivery as making a difference & future of

retail is based on the customer experience in the centre. There is no best
customer experience as customer behaviour is a changing state.

- Convenience being redefined – Delivering at home, Ordering through the

App

- Kirana model +tech will make a lot of difference. Make inventory efficient
and delivery improvement
 - Using multiple apps is not a possibility rather use only the top 10 apps.
Micro moments are more digital.

Session 3 - Innovation for Brick & mortar Retail for sustainable future

Abhishek Ganguly: MD, Puma India & South East Asia

- Customer expecting a personalized service, exclusive service

- Focus on the customer. Retail always has local inventory

- Kirana stores have also pivoted to taking orders online and sending out
using delivery partners

- Creating a wow experience in stores

- Not considering salespeople as salespeople but brand advocates

- India is an important market to Puma, Huge opportunity for Puma and a

lot of headroom for growth

- 25 to 28 stores even during the pandemic situation. 140 cities with 375
stores.

- Engagement with customers his huge. When a store opens, try to

understand the traffic online to digital channel grows (15- 57%) (Word of
mouth, posts etc)

- With the data of customers in specific region one can take decisions as to
where to open stores, what products to stock and what size of store to open
cause of the online data. Offline supports online and online supports offline

- Working on the small things and making it better. Attention to detail

- Covid shaped the world. As the GDP per capita increases a new demand
would obviously crop up

Praveen Khandelwal

- Created schools to teach people because there is a need to change and

adopt to the new digitization format.

o Need for inventory management

o Behaviour to customer
 o Begin delivering goods

- Traders more willing to adapt to tech, introduce Bharat E Market to have

websites of traders. Enabling them the tech to do omnichannel services. Bring
AI and ML services by showing them the trend of purchases and giving
traders an overview about how to stock inventory and make better use of the
data received.

- Provide best quality, great delivery mechanism (link sellers with delivery
partners and right price)

- Working on self-regulation guidelines, large chunk of informal section

working offline should currently be brought online and made a formal
economy

- Need to have an understanding btw ecommerce, Big traders and small

traders

Kavitha Rao Ikea India

- Offline will continue to grow. Offline will still be relevant. Ikea doesn’t have
the same solutions for products in Hyderabad and Mumbai.

- Present solutions catering to the community there. Sofa size in

Hyderabad and Mumbai aren’t the same.

- How would you present it to the customers will make the difference.
Giving the right service be it delivery and help, creating the right experience to
the customers. (Family friendly, kid friendly) Would people want to come back
to the store.

- Omnichannel is the most important kind to look out for, if one is a big box
retailer the experience counts, giving the customer the end-to-end experience
on websites and face to face selling will make it count

o Omnichannel, Layout, delivery & a wow customer experience

Session 4 - Ecommerce as an Enabler – The Next big growth opportunity in

India

Raghav Rao – Amazon India

- 850 Billion dollar sector in India, Phase 1 post-independence lead by

kirana stores,2000-2010 Large formats and multinationals came up (big box
retailers), 2010- present ecommerce came up.
 - Price and experience haven’t changed much. Growth in India includes a
lot of SMEs. Prioirty for taxation and exports also plays an important role for
India

- Customer behaviour is going to follow the omnichannel journey

o Search

o Compare

o Transact

o Deliver

o Install

o Maintain

o Dispose off

- Customers shift between online and offline for all these stages. Customer
behaviour is going to be ambidextrous. Neighbour hood kirana stores are
going digital. Brands going D2C and worry about being disintermediated

- Fintech startups coming up helping the e commerce indirectly. Credit

would become available to everyone soon. Hyperlocal feel.

- AI is going to be consumerised and be available to small players

increasing efficiency

Jeyandran Venugopal – Head Technology Flipkart

- Steps to accelerate e-retail,

- Predicted to have 500 million people who are not from Tier 1 cities
reasons being familiarity to tech, cheaper data plans. 70% users are from tier
2 and other. 30% new users are from Tier 1

- Active transactors have increased due to covid. Ecommerce currently has

just 6% stake compared to China (30%+) and USA (20%+). E grocery is going
to be the next battle ground going ahead

- Why are the numbers in single digit?

o India there are different trends, baskets different

 o Affordability makes a big difference, debit card EMIs

o Access to platform.

§ Flipkart launched platform in 11 different languages,

Reviews in vernacular languages, voice recognition (270%
increase in voice searches)

o AR, Videos to make it more user friendly by using the right tech,
Improving the back-end tech form improving the supply chain part
of the side of the organization.

- Demand forecasting and supply planning is major. Deep reserves which

act as storage. Do bulk breaking and send out to fulfilment centres. Then
move to sortation centres and send to distribution hubs. Deep level of
automation, QC, and algorithmic work

- Automation for sorting, packing in the new fulfilment centre in West

Bengal

- Scale increases manual work becomes cumbersome so a good mix of

deep automation supplementing with right labour at right place is the way to
go ahead.

Vipul Mathur - Business head udaan.com

- Udaan has 200 warehouses currently, started with electronics and

continued with food, lifestyle

- ¼ th of the retailers would transact to digital market going ahead

- What is leading to onboarding these people on to the digital platform?

o Reach for the buyer – get more variety at a lower cost, Clarity of
inventory, Use JIT

o Credit availability (Udaan capital)

o For suppliers and manufacturer who sold only to stockists are not
selling directly because they have access to a larger market

o Pre-ordering showcasing the product which would be launched in

a few months
 o If supplier has an excess inventory, it was initially tough to sell off.
But ecommerce has now helped bridge the gap and make it
easier for the Retailers and the consumer

o The entire sales details, prices and what state is the inventory.
Recommendations for inventory management. Kirana stores
would soon become distributors (D to B to C) model

- Hence would increase the count of suppliers and the buyers on to the
ecommerce platforms

- Warehouses soon would become a transit point. From storage to

redistribution

6:10 - 7:10 : Panel Discussion: “Reimagining R&D in a hybrid, connected, post

pandemic world”

Prof K VijayRaghavan:

Kris Gopalakrishanan: (observations)

● Untwisted collaboration between academy and govt
● Accelerate regulatory approvals for academia research industry
● Better appreciation for science, scientists and this industry and better support from
society
● Confidence in indian scientists have increased during the pandemic
● New technology has given confidence in the RnD
● Confidence in india’s capabilities and its role - india is a place where affordable solutions
can be created. For ex - vaccines being supplied to the entire world
● One of the major problem of the world especially in developing and developed countries:
climate change and the urgency of sustainability
● Industries must increase spending on RnD. right now its just 0.15%
● BioTech must also develop

Ravi Mehta:
● Collaboration between Ramanujan and Hardy happened due to their passion of
Mathematics despite being very different and belonging to different backgrounds
● Powerful idea and thought can bring us miles
● Pandemic has broken a lot of myths. It taught us we can work individually at our comfort
times and it also taught us working together in a physical environment
 ● Need of the hour is good minds coming forward
● Online education will help in building world class minds

Suhas Masingh:
● RnD is all about collaboration and clashing ideas
● What we learn from each other will take us forward towards innovation
● Geographical bias has reduced. What matters is what the minds are bringing to the table
● This is a lasting change.
○ One thing to do in RnD - Industry and academia coming together to solve the
problems including salary in the RnD

Rajesh Sundaresan:
● Being present in the university system
● We must democratize research
● Fabric of research culture is intangible - it gets developed over a period of time. That is
why there are so many universities famous for research
● Pandemic has shown that we can do research from anywhere but Being online lacks
that culture
○ One thing to do in RnD - We should leverage research talent from anywhere -
online training

Hemal Shah:
● What role indian talent have to play in RnD?
○ We are the heart of technology advancement, changes are happening extremely
quickly
○ There are a lot of opportunities.
○ What matters is curiosity and talent - no matter what university a talent is in
○ It is primarily dependent on skills
● One thing to do in RnD - Digital footprint

Can corporate research funding to academia get some points in CSR for corporates like
green points?
● It is true that a lot of funding comes from govt entities
● There has been finding from industries
● However there are problems that cannot be solved by the university and industries
● Over the period of last 15 years, there has been a lot of collaborative research funding
● Industry and academia should come together and meet the research

7:10 - 8:00 : Round Table – “The evolution of the hybrid workplace”

Julin D:
● The last 18 months has changed the way we work. How this journey has been?
a. What is the new world looking like?
 b. What and how is the transformation of employee talent happening such as
training and processing the employees?

ArunKumar Melkote:
● The exp of the last 18 months has been phenomenal
● Wipro has called top execs to office for 2 days a week
● It gave us the floor to 2 bn people
● 4 M model - Models of working, machines and machinery, clients, ecosystem and
technology, mindset has blended together
○ What is top of mind for view and how are you looking to address the
issues?
■ Build an ecosystem to be Personalised, gamified and people make use of
it at their own leisure
■ Evolution of people will happen by coaching and navigating people

G Shankara:
● Manufacturing had the mindset that people need to be on floor no matter what but
pandemic forced us to re look everything
● 100% of employees working in manufacturing planning are working from home right now
● International Travel is zero however all projects are right on schedule
● Technology driven projects are going to multiply
● Future will be the hybrid models
● E modules help train the newly appointed employees
● Issues - People point of view - communication, development of people: for everything we
cannot use technology. This is a problem yet to be solved

Amit Ramani:
● Major workplace transformation
● Workplace centric work changed to work only centric work
● We ensure optimum productivity no matter what
● Hybrid model of work from home and work near home - 72% have favored hybrid model
● Businesses have to re-evaluate their strategy
○ When and where to work
○ How to work
○ Employees choices of ways of work
○ Time to work
● Companies are working on 3 paradigms
○ Core workplace
○ Hybrid models
○ Work from home models
● What are some of the shifts you are starting to see happen in the space of
investment of experience while working from office?
 ○ McKinsey report: 80% want to work from home
○ 70% are more productive from office
○ Hybrid models are kept in place
○ Split between Public private space is made
○ Choice has to be given to the workforce to choose to come to office
○ Creating an environment to belong people together with new choices - many to
one and one to many
○ Behavioural adjustments will be taken into consideration
○ Health and safety is the priority: clean air to breathe, natures of work, employee
centric factors

How the company data privacy will work in the context of work from home?
● The mindset for data privacy has evolved
● Models for data privacy will also evolve
● Data privacy is the top most priority in the hybrid model
● Virtual desktop and boundary less office has protected data
● Trust has to be a pillar
● People are lot less paranoid about data leakage
● Data privacy measures is different for different companies
● Data privacy concern was the same pre pandemic as it is post pandemic

What are some of the shifts regarding people’s manager?

● Hierarchy of employee to senior manager via mid level manager has completely broken
● Re training mid level managers around that hierarchy is in place
● Employee is right now the centre of the work culture today
● New set of management skills is required
● Task oriented and emotional intelligence has now combined
● Every manager has to adopt and change himself/herself in terms of relationship building
● Every individual is equi-distant from every team member and peer
● Changing work locations will affect productivity
● Decisions taken today are extremely human centric
● Leadership strategy has changed from task oriented leadership to people oriented
leadership

Assumptions and biases of remote working about impact to productivity and innovation
with hybrid models?
● Data has been collected on change in the behavioral habits of people pre and post
pandemic
● Productivity has increased by 7-15% during pandemic
● Productivity will settle down in the hybrid models
● Diversity and inclusivity will evolve with hybrid workplace. They will help us organize
better and work better

One thing with respect to hybrid workplace?

 ● It is here to stay. It will be much more beneficial in terms of innovation, organizational
benefit.
● It will be good for business point of view
● For an employee - this is the time to embrace change as they are at the heart of the
organization

16/09/2021
10-10:30 am
Fireside Chat - Future of a connected world

Host - Kris Gopalkrishnan -chairman, India innovation summit and co-founder infosys ltd
Guest - Dave West - President Asia Pacific, Japan and Greater China, Cisco

● Innovation and digitization has increased and the focus of businesses have also been
towards digitization
● In the post pandemic era, digitization has become a boardroom conversation
● 75% enterprises globally have adopted digitization
● 74% CIOs digital projects happened due to the pandemic

Key technologies that have emerged

● Adoption of cloud
● SAS - this has become the forefront and the fundamental of apps
● Security is also moving towards cloud
● Introduction of 5G
● Shift to hybrid mode

How will we conduct business in future?

● An inclusive culture needs to be developed
● Privacy and a secure work environment should be of top priority
● Since employees should be able to work from anywhere apt tools and comfort should be
provided to them
● A collaborative environment should exist and creation, connection and engagement
should be of top priority
● Another important aspect is culture - employees should feel empowered and should be
treated equally in an inclusive environment and should have a belief system

How has personal life changed?

 ● Persona; wellness needs to be given importance
● Work and personal lives now coexist thus they should have a symbiotic relationship
● Since it creates a lot of stress, empathy and mental health should be given priority

Cyber security
● This should be at the forefront and should be an integral part of all the processes
● It is applicable everywhere, supply chain, components everything
● The whole architecture is based on this
● To minimize risk and be prepared for contingencies cyber security is of huge importance

About a developing country

● Access to connectivity in an affordable manner
● There should be an inclusive future, where everyone is socially responsible
● Partnership with telecom providers, NGOs and government to provide access
● Fundamental commitment towards inclusive use of technology

Message for business leaders

● We need to work together to provide inclusive capability and partner to make that
happen

10:30-11:15
Future of governance in a secure,connected world

Host - Ramesh Ramadurai - MD, 3M India Ltd

Guests -
1. Daisy Chittilapilly - VP, Cisco India and SAARC
2. Vijayendrapandian IAS - CEO TNeGa and director Egovernance , Tamil Nadu
3. Meena Nagaraj - director KBIT , Govt of Karnataka

Digital india initiative

● Providing digital infrastructure
● Delivery of services in real time
● Digital empowerment

Insights by Daisy
● 50% population is internet savvy
● 650mn indians have cellphone which acts like a boon
● The foundation infrastructure is very good for india
 ● The future aim is the rest 50% audience
● Programs like smart village
● In the education space 280mn students have had a negative impact due to the current
situation
● A lot of e education models were tested
● Phygital world is a calling in today's times - A combination of physical and digital world
● Inclusivity is important

Insights by Vijayendrapandian
● The last 18 months have been a challenge and a gap analysis needs to be done to
bridge the problems and solutions
● The broadband and mobile penetration is high in Tamil Nadu and people were well
connected
● 130 services to the government
● 700 online services are to be provided as this is the target by the government
● The issue of cyber security needs to be handled well
● Due to the pandemic many senior citizen have been exploited including other vulnerable
classes
● Unemployment has increased - mostly in the unorganized sector
● The health infrastructure needs to be improved. For eg - the bed occupancy ratio in
northern india is 1:100 while in southern india is 1:5
● There needs to be a seamless front and back end, this integration needs to happen
● Challenges of inter departmental organization thus integration needs to happen
● 3 important policies are -
● AI and ethical practices
● Blockchain
● Cyber security
● Data analysis has played a major role and gaps need to be mapped

Insights by Meena Nagaraj

● Adversity does not cause innovation, Prosperity brings innovation
● Privatisation of universities - post independence this happened to create a global
perspective
● Karnataka was the first state to introduce NEP
● Government is always futuristic and leading the way
● Synergistic and vision groups lead by major leaders and academicians
● Karnataka is the startup capital of Asia
● Bringing industry into governance
● SAS platforms are ensuring that governance reaches well
● Digital transformation and innovation is crucial
● Rural penetration needs to increase in the fields of education and health
● Deeptech innovations to help employment
 ● All the departments needs to work synergistically

Daisy’s views on inclusive development and working better as a corporation

● NEP - role of academic institutions
● Asset- Net Acad to improve digital skills - the 7 or 9 digital skills needed
● 9lac students are getting the card for employability
● Out of these 9lac, 30% are women which ensures inclusivity too
● Thus the country is having a great digital acceleration
● Work in sectors where cyber is needed

Vijayendrapandian’s views on reducing inequality especially about senior citizens

● The use of net acad
● Use of digi volunteer scheme - the use has increased in covid
● We need to connect physically as well as digitally

Meena Nagaraj’s opinion on education infrastructure

● Karnataka has set up new age incubation
● 40 colleges have been funded to help the students - this is for engineering - it is called
new age incubation network
● Next level is for research facility - technology business incubator - 5 such incubators
have been set up
● Center of excellences which helps to accelerate the activity and is funded by
government
● Industries have been asked to give problem statement to help set up labs to ensure
synergy

Future of Retail

5:00 - 6:00 pm - Panel discussion on Next Gen Supply Chain to cater to changing
customer demands & Trends

Alok Sharma (Hindustan Coca Cola Beverages) –

● Challenge always faced by Coke is that it has seasonal demand. Especially during the
pandemic, they had to kill multiple SKU’s in order to survive. Learning from that was to
only keep relevant and moving SKU’s live.
● India can offer various benefits wrt supply chain by providing a strong supplier base and
Custom-made Technological solutions to take advantage of real time information for
supply chain problems.
 ● Supply chain can be improved and made more agile by partnering with other expert
delivery and co-partners.

Kabeer Biswas (Dunzo) –

● Dunzo’s core strength is that it’s a ‘user needs company’ and they provid quicker service
by tapping on the market as customers have started recognizing new ways and local
merchants have started adopting faster.
● The company realized during Pandemic that keeping inventory live was crucial to keep
businesses moving as Covid has accelerated business processes by around 2.5-3 years
faster.
● Dunzo recently announced 19mins delivery in Bangalore, this is possible due to their fast
delivery system in tech cities. To ensure this, it is important to focus on technology,
people and availability. It is critical to move products closer to customers mostly near
2kms distance ensuring 10-15mins delivery.

Vinod Mathur (VP Product Management - Blue Yonder) –

● Supply chain is the backbone of any business and it needs to adapt and evolve to fulfill
their consumer’s expectation change
● External data is important now – People, package and process
● Technology is interspersed in all segments in order to evolve
● Usage of Artificial Intelligence and technologies are recommended after analysing the
problem into smaller portions and then deciding to go ahead only if there is a need for a
particular tech.
● Consumer trends in hyper local markets can help large corporations to capture data and
analyze it better by implementing Deep analytics and Machine Learning.
● Apparel retail chain can use buying data and check patterns with style level or store level
Eg. Size level pattern can be used as an important metric to evaluate the size level as
per the store sale and reduce the amount of the retail bought.
.

6:00 - 7:00 pm - Panel Discussion on Innovations for modernizing and empowering

the unorganized retail stores

85-90%of retail is by unorganized sector which makes it the elephant in the room

Erik Heens (Metro India) –

● Working with the unorganized sectors, mostly Kirana, is important as they can perform
better than Metro performs.
● B2C players in the market generally take market share of Kirana customers, whereas
B2B tends to help Kirana stores grow.
● In modernize and empower unorganized retail stores such as kirana stores, Metro did
the following:
 - Remodeled the stores by developing open format and to include storage of
frozen products. Post implementation showed a 50% growth rate of the stores.
- Helped Kirana owners with a digitized b2c app to sell online using smartphones
which ensured an average order of Rs. 300 within 500-1km of their store.
Digital or die is relevant in today’s times so supporting Kirana to modernize would also increase
loyalty that Kirana stores have towards Metro, which helps increase their partnership which in
turn develops long term business.

B S Nagesh (Shoppers Stop board member) –

● Kirana is not unorganized sector, they are just traditional with their approach
● Need higher assortment as demand from customers increase and they need to fulfill
them to stay in business.
● Digital payment methods have become important now as this gets their business to get
an exposure and create digital footprint
● Digital platforms are to be utilized to get digital sales, keep accountability using banking
methods, improve social status of stores to target the next generation and finally keep
intact the traditional and emotional connection with their customers.

5:00 PM – 5:35 PM
Connecting the Unconnected – How can 5G & wi-fi6 revolutionize
connectivity and security?

Deepak Padaki – EVP, Chief strategy & Risk Officer Infosys Ltd.
Introduction to guest
Sanjay Kaul – President APJC, SP Business, Cisco

Today the internet has become an integral part of every human being on the earth but still 50%
women could not have access to the internet facility across the globe. India is an emerging
market and even in India 50% people don't have access to good broadband services.

Cisco is working towards bringing revolutionary changes in the field of connectivity. There are
three major issues on which we should work on there are as follows:
Can we make connectivity affordable?
Can we bring automation into network operation?
Security is most important, how to secure our data?

Today there is dire need to bring software into every dimension of the network from access to
intelligence. To make the whole process homogeneous and adopt high-speed software
development it is very important.
Silicon, software, and optics play a very vital role in bringing this homogeneity.
From 3G to 4G and now from 4G to 5G optics has formed a substantial portion of networking.
Cisco 800 is redefining the throughput in the network industry by having 25 TB of capacity.
Cisco is working on reducing the cost to process the data and storage of the huge data by 50%.
5G is truly a pivotal point and there are ample opportunities in this to define a new normal.
Appen brought a new revolution in the APP industry. Covid forced us to go digital in a very short
span and 5G will help us to get familiarized with it.
5G + Wi-Fi6 will seamlessly help to have flawless experience in the coming times.
Telecoms in India need to work on following changes.
Expanding network, data centric transformation, uberisation of dataset, & security.
For the dream of digital India telco’s need to thrive in the coming future. Cisco is working on
innovation in the networking areas and seeking for an opportunity of automation in networking.

5:30 PM – 6:10 PM

Enhancing customer experience in a secure connected world

Speakers –
Mr. Sanjeev Kapoor – Executive Vice President Customer Service, Indigo
Mr. Byas Nambisan – CEO, Ezetap Mobile Solutions Pvt. Ltd.

Enhancing customer experience in a secure connected world.

The magnitude of change in a short amount of time due to covid-19 is very huge.
Today customers have stopped visiting the stores. Merchants have discovered the need to go
digital. Adopting new methods of working developing, new features, reaching out to customers,
addressing the hygiene issue and having touchless transactions are the major areas of
development in the new normal.
80% of the customers today have been Digitized.
Airline sector was first to face this rapid transformation of travel that is contactless travel.
From onboarding to reaching the destination everything has been changed. Today a fast
backdrop is being used. Cargo transport is a new business opportunity in the aviation industry.
Covid has brought many drastic changes in the operation of the aviation industry.
Customer expectations have also changed.
Earlier control was with the airline but now the control is in the customers hand and this has built
new confidence amongst first time travelers.
Today people in India prefer not to travel as everything can be done online. In the recent survey
Mercedes Benz’s online sale was raised by 120 %. This shows that people are buying luxury
online. Covid has fastened the world. Now all our documents like passports, vaccine
certificates, on boarding sheets would be available in one folder in our smartphones.
Contact center experience must be very good to give customers a good hands-on experience
about the product and the services.
Indigo has created videos for first-time travelers. These videos show how to pack bags, what
precautions need to be taken while travelling and circulate these videos to the people who are
traveling by their facility. These videos have built up the confidence of new travelers and are
quite helpful to have seamless operation.

6:10 PM – 7:10 PM
Reimaging R&D in a hybrid, connected, post pandemic world

Prof. K. VijayRaghavan – Principal Scientific Adviser, Govt. of India

Covid-19 has transformed everything. Today the whole world has reached the development
stage which is contributed by many industrial revolutions. These revolutions cost us an increase
in entropy and an asymmetry in the outside world.
R&D have two sides
Good- Development, innovation, ease
Bad- Climate change, human habitat, sourcing of green energy.

Today it is needed to spend on the connections between college universities, the Government
and other institutes to make research more feasible and affordable. This will help to have a
good sustainable development phase across the globe. It is needed to invest in R&D at an
industrial and institutional level.
Smart investment should be done.
Volume of investment must be increased. Compared to the USA, India is lagging far behind in
research investment. With Government support, National laboratories can do very extraordinary
work in research and development areas.

To grow R&D at a faster pace following steps needs to be taken.

• Unprecedented collaboration globally and in India must be grown.
• Accelerating regulatory approval.
• Better appreciation for science and innovation.
Today the whole world has discovered the importance of research and development when a
pandemic affected all of us.
Confidence in Indian scientists has been boosted due to more emphasis on research and
development of vaccines in India. Today India has played a very important role in manufacturing
and providing affordable vaccines across the world.
Climate change is causing havoc in the world. This issue is as big as a pandemic, but it is slow
moving and causes huge economic losses. It is time to emphasize on research which can bring
changes in the climate using technology and find the solutions to these climate change
problems.
More bio factories need to be set up to create new things that will re-imagine R&D in the new
normal.