EMERGENCY CALL OUT PROCEDURE

PATIENT TRANSFERT TO THE CLINIC

Request of medical emergency service Request of after hour non urgent

(life threatening condition) consultation

QMM Employee Contractor QMM Employee Contractor

or witness employee or
witness

Inform Inform his

supervisor supervisor

Call ER Doctor

Inform Inform the DM

supervisor (Designated
Manager)

Notify the
Call Center

Inform the fire

brigade and or
Security if Oncall Doctor
needed
ER Doctor notify the Oncall Doctor.

ER Doctor gather maximum information:

patient condition, location, accessibility,
witness name, telephone number, advice Assess emergency level,
for first aid, etc... organize transportation

Vital urgence: ETeam get Relative emergency: Non Urgent: Medical

to location and transfer the transport the patient by advice, non-urgent
patient to the clinic normal vehicle to clinic consultation

Updated on September 2021

USEFUL TELEPHONE NUMBERS

▪ Call center room: 034 65 034 65 or 032 03 203 20 or Radio channel ??

▪ Emergency doctor : 034 65 815 01 / 032 0505 122
▪ On-call Doctor : 034 65 050 50 / 032 05 051 16

APPENDICES:

Life-threatening conditions: Fall from height, drowning, motor vehicle accident, severe injury on duty,
electrocution or any of the following symptoms/ signs:

loss of consciousness, decrease of consciousness level, stop breathing, chest pain, massive
bleeding.

Updated on September 2021