Infinity 45-85™

GERBERplotter™

Getting Started Manual

Manual de Inicio
Infinity 45-85™
GERBERplotter™

Getting Started Manual

Manual de Inicio
Copyright Notice
Copyright ©2006 by Gerber Technology, a Gerber Scientific
Company. All rights reserved.

This document may not be reproduced by any means, in whole or in

English
part, without the written permission of the copyright owner. This
document is part of the proprietary articles furnished to document
the Infinity™ 45 and the Infinity™ 85 GERBERplotter™.

In consideration of the furnishing of the information contained in this

document, the party to whom it is given assumes control and
custody and agrees to the following:

• The information contained herein is given in confidence and any

part thereof shall not be copied or reproduced without the
written consent of Gerber Technology.
• This document or the contents herein under no circumstances
shall be used in the manufacture or reproduction of the articles
shown and the delivery shall not constitute any right or license
to do so.
The information in this document is subject to change without notice.
Gerber Technology, its subsidiaries and affiliates shall not be liable
for errors in this documentation or for incidental or consequential
damages in connection with furnishing, or use of this material
including, for example, loss of profits, fabric, and production time.
GERBERplotter™ and WinPlot™ are registered trademarks of
Gerber Technology, all rights reserved. Infinity™ and AccuMark™
are trademarks of Gerber Technology, all rights reserved. Other
company names, brand names, and product names mentioned in
this book are trademarks or registered trademarks of their respective
companies.

Gerber Technology
24 Industrial Park Road West
Tolland, CT 06084 USA
Telephone (860) 871-8082

Printed in USA
PN 92808000 08/06

i
 Table of Contents
TABLE OF CONTENTS ..............................................................II
English TABLE OF ILLUSTRATIONS ................................................... IV
INTRODUCTION..........................................................................1
WASTE ELECTRICAL AND ELECTRONIC EQUIPMENT
(WEEE) ........................................................................................1
SYSTEM REQUIREMENTS ........................................................2
CUSTOMER SUPPORT ..............................................................3
SAFETY INSTRUCTIONS ...........................................................4
SAFETY LABELS ..........................................................................4
WARNINGS AND CAUTIONS ..........................................................4
DANGEROUS PROCEDURES .........................................................4
MOVING MACHINERY ...................................................................5
DO NOT REFILL INK CARTRIDGES ..................................................5
INK HAZARDS ..............................................................................5
SAFE REMOVAL OF BULK INK CARTRIDGE ....................................5
OPERATING THE INFINITY GERBERPLOTTER ......................6
BASIC CONCEPTS .......................................................................6
SYSTEM DESCRIPTION.............................................................7
GETTING STARTED PROCEDURES AT-A-GLANCE...............9
HARDWARE INSTALLATION ..................................................10
INVENTORY ...............................................................................10
UNPACK/ASSEMBLE ..................................................................11
LEVELING THE INFINITY..............................................................15
CHANGING THE PLOTTER POWER SETTING ................................17
CONNECTING CABLES TO REAR OF PLOTTER .............................19
BULK INK CARTRIDGE INSTALLATION ..........................................20
POWERING UP THE PLOTTER .....................................................20
SOFTWARE INSTALLATION ...................................................21
COMMUNICATIONS SETUP ....................................................23
SERIAL USE SETUP – INFINITY 45 AND INFINITY 85 .....................23
NETWORK USE SETUP - INFINITY 85 ..........................................23
PLOTTER SETUP .......................................................................23
NETWORK SETUP INTERFACE ....................................................24

ii
LONG-LIFE INK DELIVERY SYSTEM - INFINITY 85 ..............26
DESCRIPTION ...........................................................................26
SYSTEM PRIMING ......................................................................27
PRINT HEAD CARTRIDGE INSTALLATION .....................................29
INKJET CARTRIDGE INSTALLATION – INFINITY 45 ............32

English
PAPER INSTALLATION ...........................................................33
PAPER SUPPLY ROLL ................................................................33
PAPER PATH ............................................................................34
PAPER TAKE-UP ROLL ..............................................................35
CALIBRATION ..........................................................................40
INKJET CARTRIDGE ALIGNMENT .................................................40
PLOT LENGTH CALIBRATION ......................................................42
TEST PLOT ...............................................................................43
INFINITY USER INTERFACE GUIDE .......................................46
ACCESSING SCREENS ...............................................................47
BULK CARTRIDGE PARAMETERS ........................................49
PAPER MONITORING PARAMETERS ....................................51
COMMUNICATIONS BAUD RATE ...........................................53
SITE REQUIREMENTS ................................................................54
TECHNICAL SPECIFICATIONS .....................................................54
PRINT ENGINE ..........................................................................54
HOST CONNECTIVITY ................................................................54
PAPER .....................................................................................54
FLOOR SPACE REQUIREMENTS..................................................54
WEIGHT....................................................................................54
POWER REQUIREMENTS ............................................................54
USING THE HP 51645A INKJET CARTRIDGE FOR INFINITY 85 ......55
TROUBLESHOOTING ..................................................................56
PRINTING TROUBLESHOOTING ...................................................56
ERROR HANDLING PROCESS FLOW ...........................................58
ERROR CODES – INFINITY 85 ....................................................59
TROUBLE COMMUNICATING OVER THE NETWORK .......................60
CONSUMABLES .........................................................................62

iii
 Table of Illustrations
Figure 1. Infinity GERBERplotter .........................................................7
Figure 2. Control Panel ..........................................................................8
Figure 3. Plotter Shipping Container Contents (Typical).....................10
English Figure 4. Back Panel Installation .........................................................11
Figure 5. Plotter Assembly ..................................................................12
Figure 6. Nipbar Stop Installation........................................................14
Figure 7. Plotter Leveling ....................................................................15
Figure 8. Power Switch Setting............................................................17
Figure 9. Infinity Serial Number Plate (Typical) .................................18
Figure 10. Plotter Rear Connections ....................................................19
Figure 11. Installing the Bulk Ink Cartridge ........................................20
Figure 12. Infinity Installation Screen .................................................21
Figure 13. WinPlot Warning Dialog Box ............................................22
Figure 14. Infinity Network Setup Interface ........................................25
Figure 15. Long Life Ink Delivery System ..........................................26
Figure 16. Priming Tool.......................................................................27
Figure 17. Disengage CPC Connector From Mounting Clip ...............27
Figure 18. Connecting Primer to CPC Connector................................28
Figure 19. Infinity Print Head Cartridge and Tube Assembly .............29
Figure 20. Print Head Cartridge Assembly ..........................................30
Figure 21. Inkjet Cartridge Installation................................................30
Figure 22. Paper Supply Roll Installation ............................................33
Figure 23. Paper Path...........................................................................34
Figure 24. Paper Take-Up Roll Installation .........................................36
Figure 25. Nipbar Arm Engagement....................................................37
Figure 26. Supply Paper Taped to Take-Up Roll.................................38
Figure 27. Wrapping Supply Paper Around Introduction ....................39
Figure 28. Plotter Calibration Screen...................................................40
Figure 29. Inkjet Cartridge Alignment Test.........................................41
Figure 30. Plotter Icon .........................................................................43
Figure 31. WinPlot screen....................................................................44
Figure 32. Choose files to plot screen..................................................44
Figure 33. WinPlot screen....................................................................45
Figure 34. Infinity Plotter Status Screen ..............................................46
Figure 35. Infinity User Interface Toolbar...........................................47
Figure 36. Bulk Cartridge Parameters..................................................49
Figure 37. Paper Monitoring Parameters .............................................51
Figure 38. Serial Settings.....................................................................60
Figure 39. Connection Settings............................................................61

iv
Introduction
The Infinity series of inkjet plotters provide continuous throughput on
constantly moving paper rolls. The Infinity is the most affordable plotter
of its kind.

English
The Infinity is ideal for plotting in an ultra wide format, yet small enough
to fit into any design or pattern making area. This compact upright
plotter is quiet, easy to install, uses minimal floor space and can be
conveniently set against a wall.

This getting started manual provides information that will quickly get you
familiar with the Infinity plotter. For more extensive information on the
plotter, open the Infinity User Interface on your workstation, click on the
HELP pull down menu, and then select Infinity Help.

Waste Electrical and Electronic Equipment

(WEEE)
Attention European Union Member States Only!

Your Gerber equipment is labeled with this marking as required by the

Waste Electrical and Electronic Equipment (WEEE) Directive
2002/96/EC for product placed on the marked after August 13, 2005.
The WEEE Directive mandates the collection and treatment of electrical
and electronic equipment at end of life. Refer to the Directive’s specific
requirements for your region.

1
 System Requirements
To install and operate the Infinity plotter, your system must meet the
following minimum requirements.
English • Windows® 2000 or Windows XP® professional operating
system

• 20 MB available hard disk space

• CD-ROM drive

• Mouse pointing device

• Available serial or network port depending on plotter model

• WinPlot version 8.2 or higher

• AccuMark version 8.2.0 or higher

2
Customer Support
If you are in the United States and have a question or problem with your
Infinity Plotter, call our toll free number at 1-800-321-2448. If you are
outside the United States, call the sales office where you purchased

English
your Infinity Plotter. Have the following available:

• Sales order number

• Version numbers of Infinity firmware and software

• Version number of AccuMark software

• Type of hardware used

• Operating system used

• Description of problem

• Purchase date

• Exact wording of any messages seen on your plotter control

panel or on your workstation monitor

3
 Safety Instructions
This section gives important safety instructions that must be followed to
prevent personal injury, death, or equipment damage. Read and
English understand these safety instructions before operating the
GERBERplotter.

Safety Labels
These safety labels are located at various parts of the
GERBERplotter.

Symbol Description
Electrical ground to
frame

Sharp Edge
Do Not Touch
Codestrip

Warnings and Cautions

This Gerber manual contains Warnings and Cautions that precede
steps or procedures. Always follow these precautions to avoid injury
or equipment damage.

Warnings are put before a procedure that could result in personal

injury, death, or equipment damage.

Cautions are put before procedures that could result in equipment

damage.

Dangerous Procedures
Always follow warnings and cautions. Follow all other safety
instructions that are necessary for safe operation of the
equipment in your installation.

4
Moving Machinery
Keep hands away from moving machine parts to prevent
personal injury. Make sure no one else is near the machine
during operation.

Do not refill ink cartridges

English
Refilling processes and the use of incompatible inks may
disrupt the printing system, potentially resulting in damage to
the printing device, reduced print quality, and user
dissatisfaction. Order approved ink cartridges from Gerber
Technology. Refer to Consumables in the manual Appendix.

Ink Hazards
Ink used in the Bulk System (Infinity 85) may cause the
following health issues.
• Contact with skin or eyes may result in irritation.
• Inhalation may cause drowsiness or dizziness.
• Ingestion may result in nausea, vomiting, and
diarrhea.

Safe Removal of Bulk Ink Cartridge

De-energize the bulk ink system by pushing the Access
Pens button on the Infinity control panel (to move the head
off the parking position) before removing the bulk ink
cartridge (Infinity 85). Failure to comply could result in the
accidental discharge of ink from the bulk ink cartridge.

5
 Operating the Infinity GERBERplotter

Basic Concepts
English The Infinity is an easy to use, wide format, inkjet plotter that provides
features such as constant throughput, high reliability, accuracy, and
low operational costs. It is compatible with all GERBER and most
other CAD systems and it offers a Windows based graphical
interface for intuitive control and status messaging.

The quality and performance of the Infinity plotter is dependent on

three things: the inkjet cartridges themselves, how well the plotter is
calibrated, and the alignment of the paper path. Using genuine HP
inkjet cartridges is the best means of ensuring consistent print
quality. If the inkjet cartridge (Infinity 45), or a print head cartridge or
bulk ink cartridge (Infinity 85) is low on ink or has been damaged,
the print quality may suffer.

The output quality of the Infinity plotter is also dependent on how

well it is calibrated. The Infinity plotter comes with two main
procedures for calibration: Inkjet Cartridge Alignment and Plot
Length calibration. The Inkjet Cartridge Alignment compensates for
slight mechanical differences in cartridges and the Plot Length
calibration makes sure that paper is accurately being pulled through
the plotter. These two calibrations should be performed anytime
something on the plotter changes, e.g., new cartridges are installed,
new paper is loaded, or the plotter is moved.

How well the paper flows through the system has an affect both on
the quality of the plot and the consistency of the resulting take-up
roll. Leveling the Infinity plotter is an important aspect of how well
the paper moves through the plotter. If the plotter is not level, the
paper will not feed evenly onto the platen surface and will not wind
consistently onto the paper take-up core. Anytime the plotter is
moved, it should be leveled following the procedure in this manual.

Adherence to GERBER recommendations for preventive

maintenance makes sure that optimum mechanical performance of
your Infinity series plotter is achieved.

6
 System Description

English
6

4
3
2
1

Figure 1. Infinity GERBERplotter

Key to Figure
1-Front Cover, 2-Drive Roll, 3-Paper Supply Mandrel,
4-Paper Take-up Mandrel, 5-Bulk Ink Cartridge (Infinity 85),
6-Control Panel

1 – Front Cover
The front cover provides access to change inkjet cartridges and to
load paper. The front cover must be in the down position for the
Infinity to plot.

2 – Drive Roll
The drive roll moves at a constant speed and “pulls” the paper
through the plotter.

7
 3 – Paper Supply Mandrel
The paper supply mandrel holds the roll of paper that will be used to
plot on. The paper supply mandrel is adjustable so that different
widths of paper may be used.

4 – Paper Take-up Mandrel

After a plot is complete, the Infinity plotter can either drop the plot
English
onto the floor or wind it up onto an unused paper core. The paper
take-up mandrel is driven by a motor and is used to wind the
completed plot onto the paper core.

5 – Bulk Ink Cartridge

This pressurized cartridge holds the ink for the Infinity 85 plotter.
Access Pens must be pushed before removing the bulk ink
cartridge. Failure to comply could result in the discharge of ink from
the pressurized bulk ink cartridge.

6 – Control Panel
The control panel is used to provide direct control over the Infinity 45
and the Infinity 85 plotters.

3 1

7 8 2
6 7 3
4 6 4

5 5

Infinity 45 Infinity 85
Figure 2. Control Panel
Key to Figure
1-Menu Display, 2-Select (make menu choice), 3-Online (toggle
online/offline), 4-Cancel (clear plotter memory/return head to parking
station), 5-Plotter I/O (On/Off) Switch (turn plotter on and off),
6-*Access Pens (Toggles head between parking station and safe
location where cartridges can be replaced), 7-Paper Advance
(advance paper), 8-Menu (sequence through menus)

8
Getting Started Procedures At-A-Glance
This flow chart illustrates the manual section headings that will quickly
take you through all facets of getting your Infinity Plotter installed and
operational.

English
Hardware
Installation

Software
Installation

Communication
Setup

Ink Cartridge
Installation

Paper Installation

Calibration

Test Plot

9
 Hardware Installation

Inventory
1. Open the shipping container.
English 2. Take inventory of the contents to become familiar with
the plotter components and parts (Figure 3). The plotter
will be assembled in the next section of the manual.

Figure 3. Plotter Shipping Container Contents (Typical)

Shipping Container Contents:

• Plotter

• Support Columns (2)

• Paper Supply Mandrel (with adjustable locking hub)

• Paper Take-up Mandrel (with adjustable locking hub)

• Back Panel

• Paper Roll (30 yard roll for test and diagnostics)

• Documentation

• Long Life Ink Delivery System – (2) Print head cartridge

assemblies, (2) 350 ml bulk ink cartridge (Infinity 85)

• Ink Priming Tool (Infinity 85)

10
 • Accessories Kit Box:
• Network Interface Cable – 14 feet (Infinity 85)
• Inkjet Cartridge – (1) HP 51645A cartridge (Infinity 45)
• Nipbar Stops (2) with attaching hardware
• Column Cutout Cover (Column Wire Cap)
• Accessories Kit Bag

English
• Serial Interface Cable – 7.6 m (25 ft)
• Power cord
• Software
• 110 volt/220 volt label

Unpack/Assemble
1. Remove the left and right support columns. Place them
about 2.4 meters (8 feet) apart.
2. Temporarily remove the bolts and washers
(4 places each column) from the back panel.
3. Loosely attach the back panel to the rear of the support
columns with bolts and flat washers previously removed
(Figure 4).

1, 2

Figure 4. Back Panel Installation

Key to Figure
1-1/4 x 20 x 1 Inch Bolts, 2-Flat Washers

11
 4. Temporarily remove the plotter mounting bolts and
washers from the top inside of each support column (6
places each support column)
CAUTION: Use care to avoid damaging the
two connectors illustrated in
English Figure 5 during installation of the
plotter on the support columns.
5. Lift the plotter from the shipping container using the wood
handles. Carefully set the plotter on the two support
columns.

See
Detail A

2, 3, 4
(4 top holes)

1, 2, 3
(2 bottom
holes)
Detail A
Figure 5. Plotter Assembly
Key to Figure
1-M6 x 25 Bolts, 2-Split Washers, 3-Flat Washers, 4-M6 x 50 Bolts,
5-Connectors
12
6. Attach the plotter to the top four mounting holes of each
support column with bolts, split washers, and flat washers
removed earlier.
7. Remove the tie wrap holding the electrical connector to
the right side wood handle.
8. Remove bolts securing the temporary wood handles to

English
the bottom of the plotter. Save handles and bolts for
future use.
9. Remove the plastic wrap holding the electrical connector
to the right support column.
10. Attach the plotter to the bottom two mounting holes of
each support column with bolts, split washers, and flat
washers removed in step 4 (Figure 5).
11. Tighten the back panel attaching hardware that was
loosely installed.
12. Connect the male and female electrical connectors on
the right side of the plotter together, and then place them
inside the support column cutout (Figure 5).
13. Install the support column cover in the right column
cutout by pushing it in place.
14. Install right and left nipbar stops on the plotter with
screws (2 places each support column).

13
English

1
2

Figure 6. Nipbar Stop Installation

Key to Figure
1-M5 x 10 Screws (2 places each stop), 2-Nipbar Stop (2 places)

15. Remove these packing materials if present:

• plastic wrap securing plotter cover
• tie wrap securing the drive belt
CAUTION: Do not manually move the head
into the parking position or
damage to the plotter may result.
16. Manually move the plotter head to the mid-plotter position
to make sure it travels smoothly, but do not manually
move the head into the parking position.

14
 Leveling the Infinity
Due to the ability of the support columns to bend, the plotter can
stand on an uneven floor and still have all six feet flat on the floor.
With this “out of level” condition, the mandrel and the drive roll will
not be parallel, causing the paper to track quickly to one side.

English
Perform this leveling procedure (Figure 7) with the plotter at its
operating location. Care must be taken not to put any weight on the
plotter throughout this procedure. Front and back mandrels should
be set on the plotter.

3 6
5 4

1
2
Figure 7. Plotter Leveling
Key to Figure
1-Left Front Foot, 2-Left Middle Foot, 3-Left Rear Foot, 4-Right Front
Foot, 5-Right Middle Foot, 6-Right Rear Foot

1. Loosen the screws on the back panel (Figure 4).

2. Thread the middle feet in on left and right support

columns (positions 2 and 5). This will allow the plotter to
be supported only by all front and rear feet (positions 1,
3, 4, and 6).

15
 3. Place the level on top of the two mandrel tubes (Position
B). Do the following during the leveling:
a) Screw left front and rear feet (positions 1 and 3)
out to the floor to level the bubble.

English b) Screw left front and rear feet (positions 1 and 3)

out one half turn to share of the weight of the
plotter.
4. Repeat step 2 with right front and rear feet (positions 4
and 6).
Place a bubble level on the center of the platen (position
A). Adjust the left front and rear feet (positions 1 and 3),
or the right front and rear feet (positions 4 and 6) to bring
the platen level. Do the following during the leveling:
a) Do not allow the left or right middle feet
(positions 2 or 5) to support the plotter

b) Keep the front and rear feet (positions 1, 3, 4

and 6) threaded in as much as possible. For
example, to level the platen, try to lower the
high side rather than raise the low side.
5. Check levelness on positions A, B, and C using a bubble
level.
Note: Changes made to one leveling foot will affect
the overall levelness of the plotter and will
require adjustment.
6. Screw the foot left center and right center feet (positions
2 and 5) out until they barely contact the floor. The
plotter is now leveled.
7. Verify that the mandrels are not bowed by placing the
level across each mandrel, one at a time. If the paper
supply or paper take-up mandrels are bowed, they must
be replaced.
Note: If the plotter is moved after being leveled, it
should be checked and leveled again, as
necessary.

16
Changing the Plotter Power Setting
1. Plotters are set for 230 volt operation at the factory.
Check the yellow power decal on the rear of the plotter to
verify power setting before plugging it in.
2. If your power source is 230 volts, proceed to step h.

English
3. If your power source is between 100-120 volts, change
the plotter to 115 volt operation as follows (Figure 8):
a) Lift the top cover (1) off the plotter.

b) Loosen the screws (2) that secure the electrical

box rear panel (3).

3
2
1 See Detail A

Detail A
Figure 8. Power Switch Setting
Key to Figure
1-Plotter Cover, 2-Electrical Box Rear Cover Screws (8 places),
3-Electrical Box, 4-Power Switch (inside electrical box)

17
 c) Remove the electrical box rear panel (3) to
access the power switch (4).

d) Set the power switch (4) to the 115 volt

position.
English
e) Install the electrical box rear panel (3) and
tighten the screws (2).

f) Install the top plotter cover (1).

g) Install a yellow 110 volt power rating sticker

over the yellow 220 volt sticker on the rear.

h) Use a ‘permanent’ marker to write voltage used

on the Voltage Installed portion of the serial
number plate (Figure 9).

Figure 9. Infinity Serial Number Plate (Typical)

18
Connecting Cables To Rear of Plotter
1. Attach the AC power cord to between the power
connector on the rear of the plotter (Figure 10) and the
wall socket.
2. For Infinity 85 (network use), attach the network twisted

English
pair cable between the plotter network connector and a
10/100-Base T (twisted pair) network connector in your
facility (Figure 10).
3. For Infinity 45 or Infinity 85 (Local use), attach the
RS-232 serial cable between the plotter serial port
(Figure 10) and the computer (workstation) serial port.

2
1

Figure 10. Plotter Rear Connections

Key to Figure
1-Network Twisted Pair Cable (Infinity 85), 2-Serial Cable,
3-AC Power Cord

19
 Bulk Ink Cartridge Installation

1. Install the bulk ink cartridge into the cartridge mount on

the left side of the plotter. Push the cartridge until it
latches.
English

Figure 11. Installing the Bulk Ink Cartridge

WARNING! De-energize the bulk ink system

by pushing the Access Pens
button on the Infinity control
panel before removing the bulk
ink cartridge. Failure to comply
could result in the accidental
discharge of ink from the bulk
cartridge.

Powering Up the Plotter

1. Turn the plotter On.
2. Wait 30 seconds for the initialization process and
observe that:
• LEDs flash (internal diagnostics run)
• Power LED stays on (indicates power is on)
• Homing and purging routines run (head moves
back and forth)

20
Software Installation
1. Close any programs that are open.
2. Insert the Infinity Interface CD into your CD ROM drive.
If the install procedure does not start automatically,
perform the following:

English
a) Go to the Start menu and select Run.

b) Type n:\setup, where n is the CD Rom drive

letter.

c) Select OK
3. When the Welcome to the Gerber Technology Infinity
Installation window opens (Figure 12), click on the Install
Infinity Software link and follow the on-screen prompts to
complete the software installation.
Note: If WinPlot software cannot be found by the
install program and you are using AccuMark, disregard
the Warning (Figure 13). If you are using WinPlot, it can
be installed later.

Figure 12. Infinity Installation Screen

21
 Figure 13. WinPlot Warning Dialog Box
English

4. If you are not using AccuMark to send plots to the plotter,

install WinPlot using the WinPlot CD.

22
Communications Setup
There are two ways of communicating with the Infinity plotter: Serially
(Infinity 45 or 85) or by the network (Infinity 85). The Infinity needs to be
set up to use either one of those communication methods.

English
Serial Use Setup – Infinity 45 and Infinity 85
1. Open Gerber Devices by selecting Start/Settings/Control
Panel/Gerber Devices.
2. Click on the Plotter tab.
3. Select the appropriate Comm Port in the output field.
4. Select 19200 bps as the baud rate.
5. Select Gerber Infinity 45 or Gerber Infinity 85, as
appropriate.
6. Click OK.
7. Verify that plotter icon is present in system tray at bottom
right corner of screen.

Network Use Setup - Infinity 85

Plotter Setup
Make these selections using the Infinity plotter control panel.

1. Set the Comm Interface for network operation as follows:

a) Make sure the plotter is offline.

b) Push the Menu button (4 times) until Select

Comm Interface is displayed.

c) Push Select.

d) Push Menu until Select Network is displayed.

e) Push Select. The asterisk should appear in the

display to confirm the choice as default setting.

f) Push Online (2 times) to reset and to put the

plotter offline for baud rate selection in step 2.

23
 2. Set the Baud Rate as follows:
a) Make sure the plotter is offline.

b) Push Menu (5 times) until Select Baud Rate is

displayed.
English
c) Push Select.

d) Push Menu (3 times) until 57600 is displayed.

e) Push Select. The asterisk should appear in the

display to confirm choice as default setting.

f) Push Online to put the plotter online.

Network Setup Interface

Note: Make these selections using the computer
(workstation).

1. Verify that the TCP/IP protocol is enabled. Right click on

the Network Neighborhood icon (on windows desktop),
then click on Properties and the Protocol tab. Contact
your system administrator if the TCP/IP protocol is not
enabled.
2. Notice the MAC address number on the rear of the plotter
near the network connector. The MAC address number
may be necessary for reference when entering
information in the IP Setup Interface.
3. Make sure the plotter is On.
4. Open the Infinity 85 Network Setup interface by selecting
Start/All Programs/Lantronix/DeviceInstaller/
DeviceInstaller. If a Windows Security Alert message is
displayed indicating that Windows Firewall has blocked
some features, click to Unblock the DeviceInstaller
program.
5. Expand the selections until the desired plotter
corresponding to the MAC address number recorded
earlier is displayed. Highlight the entry and click Assign
IP.
Note: If the plotter cannot be found in the list,
click Assign IP without having anything
highlighted. The software will then prompt
you to enter the hardware address (MAC
address).

24
 English
Figure 14. Infinity Network Setup Interface
6. Follow the on-screen instructions to assign a specific IP
address.
7. Reboot the plotter by turning power Off, then On.
8. Open Gerber Devices by selecting
Start/Settings/ControlPanel/Gerber Devices.
9. Click on the Plotter tab.
10. Scroll under Comm Port to select Com-Net.
11. Enter the IP address from your network administrator
under Host.
12. Verify that 9221 is entered under Port.
13. Select Gerber Infinity 85 under Type.
14. Select OK.
15. Verify that the plotter icon is in the system tray at the
bottom right corner of the display.

25
 Long-Life Ink Delivery System - Infinity 85

Description
English The long life ink delivery system for the Infinity 85 Plotter benefits
the user with more plotting time and fewer stops in production to
load ink. The system includes the components shown in the
simplified figure below. The bulk ink cartridge (1) holds 350 ml of ink.
Ink is pressurized by a pump. Flexible tubes (4,6) connect the bulk
ink cartridge to the print head cartridges (2). A quick disconnect
fitting (5) is located between the print head cartridge (2) and the ink
pressure regulator (7).

6 7
5
8

1
4 3
2

Figure 15. Long Life Ink Delivery System

Key to Figure
1-Bulk Ink Cartridge, 2-Print Head Cartridge, 3-Print Head Cartridge
Interconnect Valve, 4-Print Head Cartridge Delivery Tube, 5-Quick
Disconnect Fitting, 6-CPC Connector, 7-Outlet Tubing, 8-Pressure
Regulator

26
System Priming
Note: This priming procedure should be performed
with the plotter turned on and initialized, and the head
positioned over the parking station.

English
1. Select the priming tool from the accessories kit. This tool
consists of a 100cc syringe, a short section of ink outlet
tubing, and a male side of the CPC connector. It will be
used in the next step.

2 3

Figure 16. Priming Tool

Key to Figure
1-Syringe, 2-Outlet Tubing, 3-Male Side of CPC Connector

2. Disengage the CPC connector from the mounting clip on

the side of the pressure regulator.

Figure 17. Disengage CPC Connector From Mounting Clip

27
 3. Connect the priming tool (3) to the pressure regulator
CPC connector (2).

Note: The plotter is shipped with the pressure

regulators already installed. Do not remove the pressure
English regulators.

Figure 18. Connecting Primer to CPC Connector

Key to Figure
1-Pressure Regulator, 2-CPC Connector, 3-Syringe,

4. Hold the syringe (3) higher than the tubing to draw the air
out of the pressure regulator (1) and tubing and into the
syringe, as shown.
5. Draw ink into the syringe slowly and watch for air
bubbling up into the syringe. About 60 ml of ink will be
drawn out of the bulk ink cartridge. Only a small amount
of ink needs to be drawn into the syringe for system
priming. Typical priming rates are 15 to 60 seconds. The
air can be hard to see in the tubing because the ink
covers the inside of the tubing.
Note: If excessive resistance if experienced while
drawing ink into the syringe, push Access Pens two
times. This will cycle the pump and return the head to
the parking station.
6. Disconnect the CPC connector (2) and dispose of waste
ink in an appropriate manner. Refer to the MSDS Safety
Sheets in the manual Appendix for proper disposal
recommendations.
7. Wait approximately 10 minutes.

28
 8. Check the tubing for air bubbles that become visible only
after the ink has settled. If a 1 inch or longer bubble of air
is visible, prime the system again.
Note: Some air in the pressure regulator output
tubing is normal.

English
9. Push the CPC connector back into the u-bracket on the
side of the print cartridge. Do this for both print head
cartridges.

Print Head Cartridge Installation

1. Push the Access Pens button on the Infinity control panel

to put the plotter offline and to de-pressurize the bulk ink
cartridge.
2. Open the new print head cartridges and prepare them for
use by removing the tape from the cartridge foot.

Figure 19. Infinity Print Head Cartridge and Tube Assembly

3. Install the print cartridge interconnect valve end of a print
head cartridge tube to the print head cartridge. Repeat
this procedure for the remaining print head cartridge.
Note: The print head and tube are shipped loaded
with ink so these components do not need to be primed.

29
 Print Head
Cartridge
Interconnect
Valve

English 2

Quick Disconnect
1 Fitting

Figure 20. Print Head Cartridge Assembly

Key to Figure
1-Print Head Cartridge, 2-Print Head Cartridge Tube

4. Pivot the left print head cartridge lever up and away from
the top of the empty cartridge holder.
5. Install the print head cartridge in the left slot of the print
head cartridge holder as follows. Steps a, b, and c are
illustrated (Figure 21).
a) Insert the inkjet cartridge foot in the holder.

b) Push back on the upper body of the inkjet

cartridge until it locks into place.

c) Pivot the inkjet cartridge lever down until it

locks the cartridge in place.

a
b

Figure 21. Inkjet Cartridge Installation

30
6. Repeat steps 1 through 4 for the right print head
cartridge.
7. Install a print head cartridge delivery tube between each
print head cartridge and the corresponding CPC
connector.
8. Push the plotter control panel Access Pens button to

English
return the cartridge holder/carriage to the parking station.
9. Push the plotter control panel Online button to put the
plotter online.
10. Proceed to Installing Paper.

31
 Inkjet Cartridge Installation – Infinity 45
Note: One standard HP inkjet cartridge is used on
the Infinity 45 Plotter (left slot of cartridge holder). Two
English standard HP inkjet cartridges can be used as an
alternate ink source for the Infinity 85 Plotter if the long-
life ink delivery system has been disabled.
1. Make sure the plotter is offline.
2. Move cartridge holder/carriage off the parking station by
pushing Access Pens on the plotter control panel.
3. Open the plotter cover.
4. Pivot the left inkjet cartridge lever up and away from the
top of the empty cartridge holder.
Note: The right slot of the inkjet cartridge holder is
not used for the Infinity 45.
5. Open the new inkjet cartridge and prepare it for use by
removing the tape from the cartridge foot.
6. Install the inkjet cartridge in the left slot of the inkjet
cartridge holder as follows. Steps a, b, and c are
illustrated in Figure 21.
a) Insert the inkjet cartridge foot in the holder.

b) Push back on the upper body of the inkjet

cartridge until it locks into place.

c) Pivot the inkjet cartridge lever down until it

locks the cartridge in place.

32
Paper Installation

Paper Supply Roll

1. Place the paper roll (3) in front of the plotter with the

English
leading edge positioned as shown (Figure 22):
Note: A 30 yard roll of paper for test and diagnostics
is included with the plotter.
2. Insert the paper supply mandrel (3) though the paper roll
(4) from the right side.
3. Install an adjustable (6) on the left end of the mandrel to
secure the paper roll on the mandrel.
4. Set the mandrel ends in the front rollers (2), one end at a
time. Push the paper roll back until the mandrel ends are
aligned on the rear rollers (1).
5. Close the bail (5) on each end of the mandrel.
6. Hand-tighten the bail knob (7) on the ends of the
mandrel.

1
4 3 2

Figure 22. Paper Supply Roll Installation

Key to Figure
1-Rear Roller, 2-Front Roller, 3-Paper Mandrel, 4-Test Roll of Paper,
5-Bail, 6-Adjustable Hub, 7-Bail Tension Knob

33
 Paper Path
1. Disengage and lower the nipbar arm. Do this by pulling
the spring-loaded pin in the nipbar arm from the hole.
2. Verify that the pinch rollers are spaced evenly along the
length of the rubber drive roll.
English
3. Thread the paper through the paper path following the
sequence 1 through 6 as shown (Figure 23).
Note: The final steps of take-up roll
installation and advancing the paper
onto the take-up roll are covered later
in this manual.

3
Inkjet
Cartridge 4

Cartridge 5
Holder
6

Paper
Path

1 Paper
Take-Up
Mandrel

Figure 23. Paper Path

Key to Figure
1-Paper Supply Mandrel, 2-Back Tension Bar, 3-Platen, 4-Drive
Roll, 5-Nip Bar, 6-Nip Bar Arm

34
Paper Take-Up Roll
The Infinity series of Inkjet plotters have the ability to either drop
completed plots on to the floor or take them up automatically onto
another paper core. If you want the completed plots to be wound
onto another paper core, the take-up mandrel needs to be installed.

English
See Figure 24.

1. Install the paper take-up roll (2) as follows:

a) Insert the paper take-up mandrel (12) through
the take-up roll (2) from the right side. The gear
end of mandrel will be on the right side.

b) Install an adjustable locking hub (3) on the left

end of the mandrel to secure the take-up roll (2)
on the mandrel (1).

c) Set the mandrel ends in the front rollers. Make

sure the gears are properly meshed on the right
side or the paper take-up function will not work.

d) Close the bail (4) at each end of the mandrel.

e) Hand tighten the bail knob (5) on each end of

the mandrel.

35
English 3

See Detail
A

5
Gears
Must
Mesh

Detail A
Figure 24. Paper Take-Up Roll Installation
Key to Figure
1-Take-Up Mandrel, 2-Take-Up Roll, 3-Adjustable Hub, 4-Bail,
5-Bail Knob

36
2. Raise and engage the nipbar arm (1) (Figure 25).

English
1

Figure 25. Nipbar Arm Engagement

Key to Figure
1-Nipbar Arm (Shown engaged)

3. Close the plotter cover.

4. Make sure the plotter is offline.
5. Push the Paper Adv button on the plotter control panel to
advance the paper until it touches the take-up roll.

37
 6. Tape (1) only the center of the paper (2) to the take-up
roll while keeping equal tension on each side of the paper
(Figure 26).

English

Figure 26. Supply Paper Taped to Take-Up Roll

Key to Figure
1-Tape between Take-Up Mandrel and paper, 2-Paper

38
 7. Continue advancing the paper until the leading edge (1)
wraps around the roll (2) and tucks under by at least 3
inches (76 mm) without wrinkling. Make sure the paper is
flat on the platen or it may touch the inkjet cartridges
when installed.

English
2

1
Figure 27. Wrapping Supply Paper Around Introduction
Key to Figure
1-Leading edge of paper, 2-Take-Up Roll

8. Open the Parameter Control Screen

on the Infinity Interface, select the Paper tab, and click on
the New Paper Roll button.

Note: For more information, refer to the

Accessing Screens section of Operating
the Infinity GERBERplotter.

39
 Calibration

Inkjet Cartridge Alignment

English 1. Click on the Infinity icon to open the Infinity interface.

2. Click on the calibration button to open the

calibration screen.

Figure 28. Plotter Calibration Screen

40
3. Click on the Start Cartridge Alignment button. The
plotter will print alignment patterns similar to the following
example (Figure 29):

English
Figure 29. Inkjet Cartridge Alignment Test

Note: Infinity 85 has 2 print cartridges and

uses all 3 of the patterns. The Infinity
45 has 1 inkjet cartridge and uses
only the first pattern
(Forward/Reverse Alignment).

4. Put the plotter offline by pushing the plotter control panel

Online button.

5. Choose and enter your alignment data in the Calibration

dialog box as follows (Figure 28):

• Forward/Reverse Alignment – Choose numeral

under alignment pattern closest to forming a
straight line.
• Cartridge Separation – Choose numeral under
alignment pattern closest to forming a straight
line.
• Cartridge Overlap – Choose numeral under
alignment pattern closest to matching the
benchmark pattern indicated by the star
symbol *.
• Click on Update Cartridge Alignment to
complete the procedure (Figure 28).

41
 Plot Length Calibration
1. Verify that Use Paper Encoder is checked (Figure 28).
This will ‘gray out’ the Drop On Floor and Take-Up
buttons.
2. Allow the paper to fall on the floor during this procedure.
English 3. Click on the Start Box Test button (Figure 28) to plot a
30 inch box.
4. Measure the plot length of the outside box as accurately
as possible.
5. Enter 30 as the expected length in the Expected Length
text window (Figure 28).
6. Enter the measured length in the Actual Length text
window (Figure 28).
7. Click on the Update Step Size button (Figure 28). The
step size formula will calculate a new step size. The
Actual Length text window will clear.
Note: Do not click the Update Step Size
button more than once.
8. Click on the Start Box Test button (Figure 28) to plot
another 30 inch box.
9. Click on the Start Box Test button (Figure 28) to plot a
final 30 inch box. The Actual Length should equal the
Expected Length of 30 inches. If the measurement is
not satisfactory, repeat the entire Plot Length Calibration
procedure.
10. Use the rest of the paper by plotting test markers from
the host system. Verify that quality is good.
11. Remove the paper roll core and set it aside. The core will
be used as a paper take-up roll core.
12. Install a new roll of paper (See manual section Install
Paper Supply Roll).
13. Thread the paper through the paper path (See manual
section Thread Paper Through Paper Path).

42
Test Plot
In helping you become more familiar with the plotter, we will make a
test plot using WinPlot software. The following steps will guide you
through the process of plotting on an Infinity series plotter.

English
1. Read the safety instructions at the beginning of the
manual before operating the plotter.
2. Ensure the Infinity plotter is turned on and online.
3. Make sure paper is loaded.
4. Now to begin plotting, right click on the plotter icon
located on the status area of the task bar and select Plot
Files (Figure 30).

Figure 30. Plotter Icon

5. When the WinPlot screen appears click Add (Figure 31).

43
English

Figure 31. WinPlot screen

6. Next, select a plot at the Choose Files to Plot screen by
browsing to c:/ Program Files/Gerber
Technology/AccuMark V8/WinPlot/Samples or
c:/ WinPlot/Samples depending on the version of WinPlot
installed. Select the marker called 1MeterMarker.PLT
and click Add File(s) (Figure 32).

Figure 32. Choose files to plot screen

44
7. Now that a file has been selected, we are ready to plot.
At the WinPlot screen, click on Plot to begin (Figure 33).

English
Figure 33. WinPlot screen

Congratulations! You have made your first plot with the

Infinity plotter and you are now ready to start plotting
using your own data.

45
 Infinity User Interface Guide
The Infinity interface gives you the ability to monitor plotter functions as
well as to change settings and parameters, calibrate and perform
diagnostics. The Infinity Plotter Status screen is the first screen that
appears when the user interface is opened.
English

Figure 34. Infinity Plotter Status Screen

These features are available here:
• Parameter Select – Choose if you want the paper to fall on floor
or to spool onto a take-up roll.
• Plotter Status – These icons show if the plotter is online/offline,
and if the emergency stop loop (safety interlock) is open/closed.
• Error Messages – Error codes and messages appear in this
window. Push the Clear Error Message button to remove the
message(s). See a list of error codes in the manual Appendix.
• Plotter Timers – Conveys information on hours, how much ink
remains in the left cartridge(Infinity 45) or bulk ink cartridge
(Infinity 85), and how much supply paper is left.

46
 • Communications – Status indicator at the bottom of the screen
shows if the PC and plotter are communicating, and if the
plotter is online/offline.

Accessing Screens
The toolbar at the top of the Infinity user interface contains

English
icons that , when selected, enable you to jump to other
screens. Refer to Figure 34 and to the following table for a
description of each screen.

Figure 35. Infinity User Interface Toolbar

Infinity User Interface ToolbarTable

Icon Description

Plotter Status Screen

Parameter Select – Choose if you want the paper to fall on
floor or to spool onto a take-up roll.
Plotter Status – These icons show if the plotter is
online/offline, and if the emergency stop loop (safety
interlock) is open/closed.
Error Messages – Error codes and messages appear in this
window. Push the Clear Error Message button to remove the
message(s).

Parameter Control Screen

Includes changeable parameters located under tabs for
Paper, Plot, System, Cartridge, Misc, Step Size, and Timer.
Each parameter has a Parameter Attributes box that lists
minimum, maximum, default, current, and stored values.

I/O Diagnostics Screen

See Input (X or Y origin, etc), Output (Stop Start, etc), and
Keypad (Online, Access Pens, etc) diagnostic information.

47
 Icon Description

Plot Diagnostics Screen

Perform diagnostics tests: Box , Cartridge Alignment, Font,
English Horizontal Lines, Jets, Paper Step Calibration, Purge Jets,
Timing Calibration, Vertical Bars, X Step Calibration.

Plotter Calibration
Perform Cartridge Alignment or Plot Length calibration
procedure.

Toggle Online
Toggles plotter online.

Home
Returns plotter head to the home position.

Reset Plotter
Resets plotter.

File Download
Download firmware or HPGL files.

Communications Settings
Select Baud Rate: 19200, 38400 and 57600
Select Comm Port: Com1, Com2, Com3, Com4 or Com-Net

About
Includes version information for Infinity interface and
firmware.

48
Bulk Cartridge Parameters
For the Infinity 85 plotter, several helpful parameters are included for the
Bulk Cartridge on the Infinity User’s Interface Parameter screen. Refer
to Figure 36 and the Bulk Cartridge Parameter Table that follows.

English
1. Push the P button on the Infinity Plotter Status screen to
access the Parameters screen.
Note: Push the Cartridge tab on the Parameters
screen. Select any of the following
parameters:
• Bulk Cartridge Ink Remaining
• Bulk Cartridge MFG Date
• Bulk Cartridge System Enable
• Bulk System Firmware Version
• Value for Bulk Ink Low Warning

* Bulk Ink Parameters

Figure 36. Bulk Cartridge Parameters

49
 Bulk Cartridge Parameter Table
Bulk Cartridge Parameter
Value for Low Bulk Cartridge Ink
English
Bulk Cartridge Ink Remaining
Bulk Cartridge MFG Date
Bulk Cartridge System Enable
Bulk Cartridge System Firmware
Version
50
Description
Set a low ink reminder. The
warning will be visible on the
plotter control panel and in the
queue manager status window.
Range 0-350 ml
Default 40 ml
See the amount of ink remaining
in the bulk ink cartridge here.
See the bulk cartridge date of
manufacture (week/year) by
selecting this parameter. Use the
cartridge within 48 months of this
date to ensure the best print
quality.
Enable or disable the bulk
cartridge system. Disable the
system if you replace the bulk
cartridge system with the HP
51645A inkjet cartridges.
See the bulk system firmware
version here.
 Paper Monitoring Parameters
Several parameters are included for paper monitoring on the Infinity
User’s Interface Parameter screen. Refer to the Paper Monitoring
Parameter Table that follows.

English
1. Push the P button on the Infinity Plotter Status screen to
access the Parameters screen.
2. Push the Paper tab on the Parameters screen. Select
any of the following parameters:

• Monitor Paper Usage

• Paper Remaining
• Paper Roll Length
• Value for Proper Low Warning

*
*

* Paper Monitoring Parameters

Figure 37. Paper Monitoring Parameters

51
 Paper Monitoring Parameter Table
Paper Monitoring Parameter
Monitor Paper Usage
English
Paper Remaining
Paper Roll Length
Value For Paper Low Warning
52
Description
Set to Enable if you want to
receive paper monitoring
messages.
Set to Disable if you do not want
to receive paper monitoring
messages.
Messages will be visible on the
plotter control panel and in the
queue manager status window.
This shows the number of
yards/meters of paper remaining
on the roll.
Range - 0 to 500 yards/meters
Default - The paper roll length
After loading the new paper roll,
click on the New Paper Roll
button on this screen, select the
Paper Roll Length parameter,
and enter the length.
Range 0 to 500 yards
Default 200 yards/meters
Set the low warning value in
yards/meters to remind the
operator that the paper supply is
getting low. See the amount of
paper remaining anytime by
selecting the Paper Remaining
parameter and looking at the
interface status screen or the
queue manager.
Note: Paper Roll Length must be
set first.
Range 0-500 yards/meters
Default 20 yards
Communications Baud Rate
If communication issues occur, it may become necessary to
change the baud rate. Change baud rate speed using one of the
following procedures:

English
For Infinity 45

1. Open the Infinity interface.

2. Go to Parameters.
3. Click on Misc tab.
4. Select Baud Rate.
5. Set the baud rate to the desired speed (e.g. 19200).
6. Press Save Selected.
7. Cycle the plotter power off/on.
8. Make sure the plotter it is Offline.
9. Open the Infinity User Interface.

10. Select the Communications screen.

11. Choose the desired plotter setting:19200, 38400, or
57600.
12. Click on Apply.

For Infinity 85 (do these on plotter)

1. Turn the plotter on and make sure it is Offline.
2. Press Menu and scroll until you see Select Baud Rate.
3. Select the desired baud rate.
4. Press Online.
5. Open the Infinity User Interface.
6. On the Infinity Interface, select the Communications

screen.
7. Choose the corresponding plotter setting:19200, 38400,
or 57600.
8. Click on Apply.

53
 Appendix
Site Requirements
• Uninterrupted Power System (UPS) - minimum rating of 450VA,
English with AC Power Stabilizer (Recommended for continuous
plotting)
• Temperature Range: 15-35 C (59-95 F)
• Humidity: 20% - 80% (non-condensing)

Technical Specifications

Print Engine
• Infinity 45 - Single HP type 51645A
• Infinity 85 - HP long-life ink delivery system
(alternate configuration - two HP 51645A cartridges)

Host Connectivity
• RS-232 - baud rates to 57600 bps (Infinity 45/85)
• Direct 10-base T Ethernet interface (Infinity 85)

Paper
• Paper widths in continuous rolls from 914 mm-1828 mm (36-72
in.)
• Plot width to 1816 mm (71.5 in.)
• Paper rolls up to 241 mm (9.5 in.) with an inner core of 76 mm
(3 in.)

Floor Space Requirements

• 685 mm x 2794 mm (27 in. x 110 in.)

Weight
• 122 kg (270 lbs.)

Power Requirements
The Infinity is connectable to any standard electrical source
• 115/230 VAC +/- 10%
• Single phase, 47-63 Hz
• 1 KVA

54
Using the HP 51645A Inkjet Cartridge for Infinity
85
Although the Infinity 85 is designed to operate with the Long-
Life Ink Supply System, the plotter can also be operated with

English
two HP 51645A, 42ml inkjet cartridges if your bulk system
has run out of ink and you do not have an immediate
replacement. Use the following procedure to make this
conversion.

1. Turn the plotter on and make sure it is Offline . For

Infinity 85, Access Pens must be pushed before
removing the bulk ink cartridge. Failure to comply could
result in the discharge of ink from the pressurized bulk
ink cartridge.
2. If the head is positioned over the parking station, push
Access Pens.
3. Remove the bulk ink cartridge from the plotter by pushing
on the end of the cartridge until it releases.
4. Disconnect the print head cartridge delivery tube from
each print head cartridge (2 places).
5. Remove the print head cartridges (2 places).
6. Install two HP 51645A cartridges using the procedure
page 32, Installing Inkjet Cartridge – Infinity 45.
7. Open the Infinity User Interface and navigate to the
Parameter Control Screen.

8. Select the Cartridge tab. Select Bulk Cartridge System

Enable parameter and disable this parameter. This
section includes tables for general errors and error codes
that can occur. An error handling flow diagram is
included.

55
 Troubleshooting

Printing Troubleshooting
English This table contains various symptoms, causes, and solutions
for possible print quality problems.

Symptom Cause Solution

Plotter appears to be Tape covering Temporarily remove
printing but media is nozzles of ink jet ink jet cartridge and
blank cartridge (Infinity 45) remove/discard tape
was not removed

Tape covering Temporarily remove

nozzles of Infinity 85 print head cartridge
print head cartridge and remove/discard
was not removed tape

Infinity 45 Ink jet Install new ink jet

cartridge is out of ink cartridge

Infinity 85 bulk ink Install new bulk ink

cartridge is out of ink cartridge
Print is faded Infinity 45 Ink jet Install new ink jet
cartridge is low on ink cartridge

Infinity 85 print head Install new bulk ink

cartridge is low on ink cartridge

Infinity 45 ink jet Remove ink jet

cartridge is clogged cartridge and clean it
with a clean, lint-free
cloth moistened with
de-ionized water

Infinity 85 print head Remove print head

cartridge is clogged cartridge and clean it
with a clean, lint-free
cloth moistened with
de-ionized water

56
 Symptom Cause Solution
Print is smudged Infinity 45 ink jet Remove ink jet
(blotchy) cartridge is dirty. cartridge and clean
cartridge and parking
station with a clean,

English
lint-free cloth
moistened with de-
ionized water

Infinity 85 print head Remove print head

cartridge is dirty cartridge and clean
cartridge and parking
station with a clean,
lint-free cloth
moistened with de-
ionized water
Print head is pausing The plotter is waiting This is normal,
between passes for data from the PC especially when
plotting dense plots or
plots with a lot of
annotation

Increase
communication baud
rate (Page 53)
Paper not tracking Plotter not level Check to make sure
uniformly on take-up plotter is level (Page
roll 15)

Paper not aligned Only use one piece

of tape (Figure 26)
when taping supply
paper to take-up roll,
and make sure paper
path is straight from
feed roll across platen
and onto take-up roll

57
 Error Handling Process Flow
The following illustrates the succession of events that follows
an error.
English

Error occurs

Error LED on plotter

lights

Operator opens
Infinity interface

Operator reads
error message

Error LED goes out

Note: Whenever a bulk cartridge error occurs,

the cartridge is moved off the parking
station and bulk ink pressure is removed.

58
 Error Codes – Infinity 85
This table contains the most common error codes that could
appear on your Infinity 85 plotter control panel. Find your
error code and follow the corresponding resolution. If you
need further assistance, contact Gerber Customer Service at

English
1-800-321-2448.

Error Code Resolution

025
Timeout waiting for HP Cycle power switch. If this
bulk ink system problems continues, call Gerber
customer support.
026
Bulk Ink Cartridge Failure Bulk ink cartridge may not be
properly seated. Reseat cartridge,
then push Access Pens button.
027
Gerber Bulk Ink Cartridge Install a Gerber bulk ink cartridge,
Not Present then push Access Pens button.
028
Bulk Ink Cartridge is Install a new Gerber bulk ink
Empty cartridge, then push Access Pens
button.
030
Bulk Ink Cartridge Reseat bulk cartridge, then press
Removed Without Access Access Pens button.
Pens

59
 Trouble Communicating Over the Network
Verify the proper network serial (Figure 38) and connection
settings (Figure 39) on the plotter:

1. Open the Infinity 85 Network Setup program by selecting

English
Start/All Programs/Lantronix/DeviceInstaller.
2. Expand the selections until the desired plotter
corresponding to the IP or MAC address number
recorded earlier is displayed.
3. Once an IP has been assigned, highlight the desired
plotter entry (in the left hand panel) and click on the Web
Configuration tab in the right panel.
4. Ensure that the assigned IP address is listed in the
Address field and click Go. If prompted for a username
and password, just click Ok.
5. Once the Device Server Configuration Manager has
loaded, click on Serial Settings. Set the Baud Rate to
57600 and click on OK.
6. Click on Connection and set the Local Port to 9221.
Click OK and then click on Apply Settings.

Figure 38. Serial Settings

60
 English
Figure 39. Connection Settings

61
 Consumables
The following consumable parts can be ordered by using the Gerber
part names and part numbers.
English
Part Name Part Number
Infinity 85 Long Life Ink Refill Kit (qty: 2 each - bulk 92334000
ink cartridge, print head cartridge)
Infinity 85 Bulk Ink Cartridge (qty:1) 92184000
Infinity 85 Print Head Cartridge (qty:1) 710500438
Infinity 85 Priming Tool (qty: 1) 92335000
Paper, 72 inch x 200 yard, 3 inch ID core (qty: 1 roll) 644500241
Paper, 72 inch x 500 yard, 3 inch ID core (qty: 1 roll) 644500243
Infinity 45 HP 51645A Inkjet Cartridge 558500006

62
 Corporate Headquarters: Gerber Technology

24 Industrial Park Road West, Tolland, CT 06084, USA Tel: +1 860 871 8082 Fax: +1 860 871 3820

www.gerbertechnology.com
PN 92808000 08/06