Bài 2

B: Hello. Who’s calling, please?

A: Good morning, I’m Shirley Gross, a student in class 30A2 ,
Thang Long University. Could I speak to Ms.Karen Scott,
please?
B: I’m Ms.Karen Scott son/daughter. I’m afraid my mother is
not available right now. would you like to leave a message?
A: Yes, please. I want to ask her for the slides and the
homework because I was absent. Can I leave my phone number
and gmail address. My phone number is 0382010046 anh my
email is shirley@gmail.com
B: Is your phone number 0282010046?
A: No, it’s 038.
B: OK. Is your email address s h i l e y ?
A: No. It is s h i r l e y
B: I have already noted your information carefully. I promise
she will get a message from you soon.
A: OK. Thank you so much. Good Bye
B: OK, You are welcome. Bye

Bài 3:
B: Hello
A: Hello. Is this AZ Estate?
B: Yes, that’s right.
A: Could I speak to Mr.Steve Ramsay, please?
B: I’m Steve Ramsay’s colleague. I’m afraid he’s not available
right now.Could you tell me what it’s about?
A: I’m interested in an apartment which Mr.Steve Ramsay, the
real estate agent at AZ Estate is selling.
B: I’ll put you through…I’m afraid there’s no answer.
A: Can I leave a message?
B: Of course. Please give me your personal information?
A: My name is Lucas Grand. I’m on 0382010046 and my email
is lucas.gr@gmail.com
B: Is your phone number is 0282010046?
A: No, it’s 038
B: OK. phone number 0382010046 and email is
lucas.gr@gmail.com.
A: That’s it. Could you get his to call me back as soon as
possible.
B: OK, no problem. I’ll do that. Goodbye
A: Thanks. Goodbye

BÀI 4
Bài 4
A: Hi I am Johns, the Sales and Marketing Director of Starl
company
B: Hi Johns, nice to meet you. My name is Michael Kim I’m the
Sales director of Hamiton company. Can I help you?
A: I want to know more about your company before we
cooperate together. So I have some questions for you.
Can you introduce some information about your company’s
history?
B: Ok. Our company was established in 2000 and it was based
in Malaysia. In the past we only focused on producing footwear,
but now we produce all kinds of clothes.
And how about your company’s subsidiaries?
A: Oh our company’s business is very developed. We own 9
subsidiaries and next year we will have more 1 subsidiary in
Thailand
Can you give me your email address for further discussion about
partnership?

B: ok. my email is kim.michael190@gmail.com

A: It is our pleasure to cooperate with your company. Goodbye,

have a nice day

B: Ok bye see you again.

Bài 5
A: Hi. My name is Luke Brandom. I’m the Asian Sales manager
of Lining.
B: Hi Luke Brandom, nice to meet you. My name is jessica
Simm I’m director of Kopico. May I help you?
A: I’m impressed with your company so can you answer a few
question about your company?
B: Sure. We can start a conversation.
A: How is your company’s recent financial performance?
B: Business has been pretty bad lately. Our company recent
financial is very strong competition and revenue – decreased by
12%.And what about your company’s new product ?
A: Our company will launch many new products in the future
such as Flex Running shoes, fashionable design and we will
target at young consumer.
Can you give me your email address for farther discussion about
marketing partnership ?
B: That’s very reasonable. This is my email
J.simm82@gmail.com
A: Good.I thing we have covered everthing! GoodBye
B: Ok bye see you again.

Bài 6
A: Good afternoon, my name is Peter Jameson. I’m marketing
manager of V-fresh beverage brand.
B: Hi. I’m Vivian Moore. I’m a event organizer of Hanoi Youth
Marathon.
A: Can we start the negotiation now?
B: Right. So let’s first talk about sponsorship. We want 100% of
the event sponsored by V-fresh. What do you think?
A: I’m afraid not. It’s company policy. 100% is too much. We
can only sponsor some parts of the event.
B: What about 60%?
A: Hmmm. I'm not sure, I'll discuss it with my colleagues.
B: Ok. Let’s move on now to advertising.
A: I want information about V-fresh brand included in all of
Hanoi Youth Marathon’s advertising.
B: Unfortunately, we can’t do that. We can offiline advertising
but not online advertising.
A: The next thing to discuss is supporters. We will send 25
employess to help out on event day. How do you feel about this?
B: Could it be more? We need 50 employees from V-fresh.
A: At most it can be 40 employees. We’ve had some other
events.
B: OK.
A: Right, let’s summarise. About sponsorship, I will discuss
with my colluages and I will contact you later. About
advertising, information about V-fresh brand included in all of
office Hanoi Youth Marathon’s advertising. About supporters,
we will send 40 employess to help out on event day.Is that
correct?
B: Good, I think we’ve covered everything.