ĐỀ 2: Học sinh vắng mặt

2A. a
Your name is Shirley Gross a student in class 30A2, thang long university.
You are absent from the class this morning. Call Ms. Karen Scott, your
teacher to ask her for the slides and the homework. Ms. Scott is not in so
you leave her a message. The message should include:
- your name ( Shirley Gross )
- your telephone number ( your real telephone number )
- Your email address ( your real email address)
- what you want her to do ( send you the slides and the homework)

2B.
You are Ms.Keren Scott son/ daughter. Your mother is not avaiable right
now. Answer student A’s phone and offer too take a message. You should:
- ask for the caller’s name, phone number, and email address and take
note
- make sure you get all information right ( ask the caller to repeat any
information if necessary and real all the note back to the caller to check)
- promise that Ms. Karen Scott will get the message

BL
A: good afternoon , is that Ms.Karen Scott?
B: No, I’m Karen Scott’s daughter, is something wrong?
A: Could I speak to Ms. Karen?
B: Ms. Karen is not here, Can you take a message?
A: Yes, please. I'm Shiley Gross ( si li gờ râu ), Ms.Karen’s student in Class 30A2 ( thirty)
Thanglong university, I’m sick this morning so I’m absent, Could you tell her I want to ask about
the slides and the homework?
B: OK, Could you give me your phone number and email address?
A: Yes, no problem. My phone number is 099415612 (ziazo,đắp bồ nai, four, oe, fai, six,one,
two) and my email is gross124@gmail.com (at gi mail đot com)
B: Sorry, I didn’t catch the last part. did you say 5613?
A: No, it’s 5612.
B: I will confirm again! Your phone number is 099415612 and your email is
gross124@gmail.com. Right?
A: That's right. Thank you very much.
B: Ok, I’ll tell my mom soon.
A: Thank you.
B: No problem.
A: Goodbye
B:ok. Goodbye

ĐỀ 3: mua căn hộ
STUDENT 3A
- Your name is Lucas Grand. You are interested in an apartment which Mr. Steve Ramsay,
the real estate agent at AZ Estate is selling. Call Mr. Ramsay to ask him for further
information about the apartment. If he is not available, leave a message.
- The message should include: A
* your name (Lucas Grand)
• your telephone number (your real phone number)
• your email address (lucas.gr@gmail.com)
• what you want him to do (send more information about the apartment email)
STUDENT 3B
You are Mr. Steve Ramsay's colleague at AZ Estate. Mr. Ramsay is not available right now.
Lucas Grand's phone and offer to take a message.
You should:
•ask for his name, phone number, and email address and take note.
• make sure you get all information right (ask the caller to repeat any information if
necessary and read all the note back to the caller to check).
• promise that Mr. Ramsay will get the message.
Bài làm
A: Hello. Is that Mr. Steve Ramsay? ( mít tơ sờ ti vừn ram si)
B: No, I'm.... I'm Mr. Steve Ramsay's Colleague?
A: ohh, So Could I speak to Mr. Steve Ramsay, please?
B:I'm afraid he is not here at the moment. Can I take a message?
A: Yes, please. Can you help me note some information?
B: Yes. what's your name?
A: My name is Lucas Grand.
B: What's your phone number and your email address?
A: My phone number 0972.694.302 and email address is Lucas@email.com (@ đọc là at, chấm
là dot)
B: sorry, I didn't catch the last part. Did you say 4402?
A: No, it's 4302.
B: ok . I got it.
A: Could you tell he, I'm interested in an apartment which he is selling. I would like to find a
quiet apartment. and want to know some necessary information of that house example .How
much is the house? How big is the house? Is your house in a good location? How many floors
does the house have? How many square feet is the house? Can you get a discount when you pay
off my rent at once?
B: ok, Do you want to ask anything else?
A: I think no
B: ok, so I read all the note back to you to check?
A: yes
B: you want to know information about you would like to find a quiet apartment. How much is
the house? How big is the house? Is your house in a good location? How many floors does the
house have? How many square feet is the house? Can you get a discount when you pay off my
rent at once?
A: That right
B: I promise that Mr. Ramsay will get the message.
A: thank you so much
B: no problem, bye
A: byeeeeee
 ĐỀ 4: THẢO LUẬN ĐỐI TÁC
STC1-STUDENT 4A
You are Joe Johns, the Sales and Marketing Director of Star1 company. You are
having a meeting with Michael Kim, the Sales Director of Hamilton company to discuss
future partnership.
Start a conversation with him.
You should: A
- introduce yourself and your position at Starl .
- ask him about his company's history
- answer his questions about your company's subsidiaries (subsidiaries in 9
countries; a new subsidiary in Thailand next year)
- ask for his email address for further discussion about your company's newest
project
STC1-STUDENT 4B
You are Michael Kim, the Sales director of Hamilton company. You are having a
meeting with Joe Johns, the Sales and Marketing director of Starl company to discuss
future partnership.
When he starts a conversation with you,
You should:
- introduce yourself and your position at Hamilton
- answer his questions about your company's history (established in 2000; based
in Malaysia; past: only footwear products, present: all clothing products)
- ask him about his company's subsidiaries
- give him your email address (kim.michael90@gmail.com)
Bài làm
J: good morning. I’m Joe Johns.I’m the Sales and Marketing Director of Starl company. I have
read about you before and i very respect what you have done.
M:Hello,I’m Michael Kim . I’m the sales director of Hamilton company.
J: Today, we have a meeting to discuss future partnership.
M: Yes. I look forward to our cooperation.
J:So can I ask you some questions?Can you tell me a little bit about your company history?
M:Yes.Of course. My company has established in 2000. It based in Malaysia.
J: Oh.What does your company specialize in?
M:Formerly, My company only produce footwear. But currently, we have all clothing
product.We're trying to scale to some other areas.
J: Great. I see the potential of your company.
M:As I know. Your company has maket share both in domestic and foreign .so can you tell me
that how many subsidiaries your company has?
J:my company has subsidiaries in 9 countries. And we will have a new subsidiary in Thailand
next year.
M:oh.That great.
J: yes.Can you give me email address for futher disscussion about your company’s newest
project?
M: Sure.It’s kim.michael190@gmail.com
J:Yes.If you have any problem ,please contact us by email: John1826@gmail.com ( one , ết, tru,
six) or by fax:022.447.216 ( sizo, đắp bồ two. Đắp bồ four,sevenm, two ,one ,six)
M:yes.so we end the meeting here.Thank you very much. See you agian.
J:Thank you.Have nice day.

ĐỀ 5:hợp tác làm ăn giày

STC1-STUDENT 5A
You are Luke Brandon, the Asian Sales manager of Lining. You meet Ms. Jessica Simm,
the regional director of Kopico for the first time at an international conference.
When she starts a conversation with you, you should:
• introduce yourself and your position at Lining ask her about her company's recent
financial performance
• answer her questions about your company new product (Flex Running shoes,
fashionable design, targeted at young consumers)
• ask for her email address for further discussion about marketing partnership

STC1-STUDENT 5B B
You are Jessica Simm, the regional director of Kopico. You meet Luke Brandon, the Asian
Sales manager of Lining for the first time at an international conference.
Start a conversation with him.
You should:
• introduce yourself and your position at Kopico
•answer his questions about your company's recent financial performance strong
competion, revenue - decreased by 12%)
• ask him about his company new product (Flex Running shoes)
• give him your email address (J.simm82@gmail.com)

Bài làm
B: Good afternoon, I am Jessica Simm, I'm the regional director of Kopio.I have
read about you before and i very respect what you have done.
A: Oh, pleased to meet you. My name is Luke Brando and I'm the Asian sales
manager of Lining. I have heard a lot about your company, How's your company's
recent financial performance?
B: Oh, my company's recent financial situation has been quite volatile ( va lơ tồ ),
because we have many strong competitors. As a result, total revenue is reduced by
12% (twelve). This made the board of directors of my company quite worried.
A: It's been a tough time, but I believe your company will get through it soon
B: Thank you. I'm a bigfan of the lining's shoes. It is so comfortable.I heard your
company is launching a new product right? Is it Flex Running shoes?
A: It's great that you already know it. That's right, we're launching a new product
called Flex Running Shoes. It is a fashionable design and is targeted by young
customers
B: It's great, I will support the product when I have the opportunity. I am very
interested in it.
A: Thank you. I really hope we can work together. Can you give me email address
for further disucussion about marketing partnership?
B: Sure. My email is J.simm82@gmail.com ( dây đót sim em ết ty two …)
A: Is it J.simm82 right?
B: Yes, if you want to discuss anything, please contact me via this email
A: Thanks very much, good bye
B: See you soon, bye
 ĐỀ 6 : V-fresh
STCI- STUDENT 6A
You are Peter Jameson, the Marketing manager of V-fresh beverage brand. Your company
is having a sponsorship agreement with Hanoi Youth Marathon competition. Negotiate
with Ms. Vivian Moore, the event organizer of Hanoi Youth Marathon, about the
following agenda items: A
- sponsorship (your position: 50% of the event sponsored by your company)
- advertising (your position: information about your brand included in all of Hanoi
Youth Marathon's advertising)
- supporters (your position: 25 employees to help out on event day)
STC1-STUDENT 6B
You are Vivian Moore, the event organizer of Hanoi Youth Marathon. Your program is
having a sponsorship agreement with V-fresh beverage brand. Negotiate with Mr. Peter
Jameson, the Marketing manager of V-fresh, about the following agenda items:
-sponsorship (your position: 100% of the event sponsored by V-fresh)
-advertising (your position: information about V-fresh brand included in of your
offline advertising, but not online advertising)
-supporters (your position: 50 employees from V-fresh to help out on event day)
Bài làm :
A:Good afternoon. I am Peter Jameson, the marketing manager of V- fresh beverage (be vơ rết )
brand. Could I speak to even organizer ( ô gờ nai dơ ) of Hanoi young Marathon. ( me ra thon)
B: Hi. I'm Vivian Moore, the event organizer of Hanoi Youth Marathon. Can I help you?
A: I'm here today to talk about sponsoring your upcoming event.
B: Glad to receive your company's interest. Let's start.
A: About sponsorship ( sờ pan sờ ship ), I would like 50% ( fifty )of the event sponsored by our
company. What do you think?
B: Only 50%? You don't see too little. We want V-fresh to sponsor this event 100%.
A: I’m afraid not. It’s company policy. 100% is too much. We can only sponsor some parts of
the event.
B: What about 70%? I think this is a reasonable number.
A: Great. I think so too.
B: As for advertising, We will include all the information about the V-fresh brand in all of our
offline ads. what do you see?
A: We can do that , but we will be more happy if you put information about V-fresh in all your
advertising. And what about the supporters?
B: We need 50 employees from V-fresh to help out on event day. Can you help me?
A: im afraid not.On that day, every one will very busy. We only have 25 (twenty five)
employees
B: So sad. But it's okay, we'll take care of ourselves.
A: do you need help?
B: I think not.
A: Don't forget we have a dinner tonight at 8pm. See you again.

ĐỀ 1: cong ty VPB
STC1- STUDENT 1A
- Your name is Nathaniel Lucas. You are interested in the job as a personal assistant at
VPB Company. Call Mr. Gordon, head of Human Resources Department to ask him for
an application form. If he is not available, leave a message.
- The message should include: A
 your name (Nathaniel Lucas)
 your telephone number (your real phone number)
 your email address (your real email address)
 what you want him to do (send you an application form)
STC1- STUDENT 1B
You are Mr. Gordon's secretary. Your boss is not available right now. Answer student
A's phone and offer to take a message.
You should:
 ask for the caller's name, phone number, and email address and take note.
 make sure you get all information right (ask the caller to repeat any
information if necessary and read all the note back to the caller to check).
 promise that Mr.Gordon will get the message.
Bài làm:
A: Hello.Is this Mr. Gordon’s phone number?
B: That right! Can i help you?
A: My name is Nathaniel Lucas ( na then ni ồ lu cát) . I have seen a job as a personal assistant
you are hiring and I want to ask you something about the position at VPB company. May I speak
to Mr. Gordon?
B: sorry, I’m Mr. Gordon’s assistant. He isn’t available now. Do you want to leave a message?
A: Yes, sure. Can you help me note some information?
B: Sure. What’s your name, Nathaniel, right?
A: My name is Nathaniel Lucas. ( na then ni ồ lu cát)
B: Could you give me your phone number?
A : yes, my phone number is 0917053676 ( zi zô, nai,one,seven,zizo,fai, three, six, sven, six)
B : And what’s your email address?
A : My email is bubblecheese@gmail.com ( bắp bồ chi at gi mail fot com )
B: Can you spell that?
A: B U double B E C H double E S E gmail dot com
B . what do you want to tell with Mr, Gordon?
A: I want to ask him for an application form
B . ok, let me check your information: you are Nathaniel Lucas and you want to know about the
position as a personal assistant at VPB company, right?
A : yes, everything is fine. Please send message back to your boss for me
B . ok. I promise that Mr. Gordon will get the message
A: thank you very much
b. you are welcome.
Đề Sophie and Ms.Corina’s Personal Assistant
Student A: Bạn tên Sophie. Bạn vừa thấy 1 công việc ở Carrer Now và bạn hứng thú với vị trí Sale Assitant ở
VTS Company. Gọi cho ms. Corina để hỏi về form xin việc. Nếu cô ấy không nghe máy, hãy để lại lời nhắn bao
gồm: tên, sdt, email, những gì bạn muốn cô ấy làm
Student B: bạn là trợ lý của Corina . sếp bạn hiện không có ở đó nên bạn trả lời đt của A và đề nghị để lại lời
nhắn: họ tên người gọi, sdt, email, ghi chú – đảm bảo thông tin là đúng – hứa rằng Corina sẽ nhận được lời nhắn
HỘI THOẠI
A: Hi, Is this Ms. Corina’s phone number?
B: that right!
A: My name is Sophie. I have seen a job advert in Carrer Now and I want to ask you something about the
position as a sale assistant at VTS company
B: sorry, I’m ms. Corina’s personal assistant. Ms. Corina isn’t available now. Do you want to leave a message?
A: yes, sure. Can you help me note some information?
B: ok. What’s your name, Sophie, right?
A : yes, my phone number is 024858412
B : ok. And what’s your email address?
A :yes, Sophie231@gmail.com
B . what do you want to tell with ms corina?
A . I want to ask her for an information form
B . ok, let me check your information: you are sophie231@gmail.com and you want to know about the position
as a sale assistant at VTS company, right?
A . yes, everything is fine. Please send message back to your boss for me
B . ok. I promise that ms corina will get the message
A . thank you very much
b. you are welcome.

2.REACHING AN AGREMENT
Student A:
- Mua thêm 5 chiếc ô tô 4 chỗ sang trọng. Thương lượng giá cả. Cố gắng để được giảm giá 10%
- 2 màu cho ô tô 2 chỗ: trắng, đen
- Sau dịch vụ giảm giá, thăm 3 tháng 1 lần từ thợ máy Ppuls, 1 khóa đào tạo cho 1 cty sữa chưa ô tô
Student B:
- Bạn muốn bán cho Chen 1 số mẫu xe 4 chỗ sang trọng giá 20.000 euro, giảm 5% cho đơn đầu tiên
- Chỉ phục vụ 2 màu cho xe ô tô 2 chỗ: trắng, đen, ddor xanh. Màu khác tăng 5% giá
- Gửi 1 thợ Pulse đến TQ, cứ 6 tháng 1 lần để phục vụ kiểm tra ô tô. Bạn có thể đào tạo thợ cơ khí địa
phương với giá 200 euro mỗi giờ

HỘI THOẠI

A . hi, I’m A. today, I call for your you to agreement about cars
B . hello mrs…. I’m B. I’m very happy to introduce to you about some cars. Which kind of car do you buy?
A . well, I want to buy an additional five deluxe 4 seats cars.
B . ok. We have some 4 seats cours here
A . what about price?
B . its about 20.000 ( then ty thau dần ) euro and we will discount of 5% for the first order.
A . the price seems a little to high. What about 10% discount on the order?
B . im sorry. I cant. But the quality of our goods is assured. Don’t worry about quality
A . let me see. And I want to find 4 colors for the 2 seats car. I want black, white, red and blue. we just offer only
2 colors for 2 seats cars. Its white and black. Extra colors will raise the price by 5%. And every six months to
service the cars, we will send a Pulse mechane to China. You can train local mechanic ( mơ can níc) at a cost of
200 ( to hun đơ rớt ) euro per hour
A . that’s what I think. I want a Pulse mechanic to visit every three months and a training course for a local car –
repair film
B . we quarantee tour conditions for you
A . ok that’s sound good. Let me make a contract.

3. Desceibring companies
*) Tình huống giả định
Trụ sở chính: Milan, Italy, thành lập 1978
Doanh thu( năm ngoái): 286 triệu euro ( tăng 10.4%)so với năm trước
Sản phẩm: làm và bán quần áo, thiết kế giày, túi cầm tay, tặng quà đối tượng khách hàng 20-35 tuổi.
Số lượng cửa hàng 28 ở ý, 35 ở quốc tế
Lực lượng lao động: 1800 công nhân
Lý do cho thành công: hình ảnh thương hiệu mạnh, giá cả cạnh tranh, quảng cáo trên tivi ấn tượng.
Tài trợ với một người nổi tiếng- một người mẫu ý trẻ
Nhiệm vụ: tạo ra 1 cách sống thú vị cho khách hàng.
Quảng cáo và sự thúc đẩy: tập trung vào quảng cáo trên tv và các mặt tạp chí thời trang.
HỘI THOẠI
A: Hi, everyone, I’ A- disectol of Human, at ABC fashion ( nói rõ mục tiêu)
A: Today, I will talk to you about our company. First, I’ll give you some basic information. Our company was
founded in 1978 at ilan Italy.
B: What about turnover?
A: Last year, it’s about 286 eurocmilion, increas of 10.4% compared with previous year.
B: I want to know about products.
A: We make and see clothing, designer shoes, hand bags: giftware
B: Who are torget consumers?
A 20-35 years old.
B: How many store do you have?
A: We hour 28 stores in Italy, 35 internationally.
B: OK
A: Next, let talk about reasons of for success. We have 1800( eighteen hundred) employees so we need to have
strong brand image, compatitive prices, execellent TV, adveetisements, endorsement by a fomous, young Italian
model.
B: Moving on now to your mision
A: Ok well, I want to create an exciting lifestyle for its customers.
B: tell me about you advertising and promotion
A: Finally, we want to focus on TV adversting and on full-page advertiserment in fashion magazine. Thanks
very much for listening . Are ther any question?
B: No, goodbye..
4. INTERVIEWING: talking about jobs and new ideas.
Tình huống giả định :
Student A: Bạn sẽ dẫn dắt cuộc phỏng vấn. Hỏi ý nghĩa người tham gia, khuyến khích thảo luận và giúp họ đạt
được thỏa thuận. Bạn phải quyết định những điểm này liên quan đến việc tiếp thị The Hipster.
1. Giá đang bán của nó
2. Đối tượng khách hàng
3. Ưu đãi đặc biệt cho lần mua đầu tiên
Student B: ( người tham gia) Bạn có những ý kiến sau liên quan đến:
- Giá bán
- Đối tượng khách hàng
- Ưu đãi đặc biệt cho lần mua đầu tiên
- Quảng cáo/ khuyến mãi
- Khoảng 10$
- Người trẻ đọ tuổi 15-25
- Giám giá 10% cho người hơn 20 tuổi
- Quảng cáo tạp chí nhằm vào người trẻ tuổi.

A: Hi, my name is A. What’s your name?

B: I’m B…
A: Right, let’s begin. The main pupose of this meeting is to…..( đề bài)……Now, let talk about ís selling price
and target consumer.
B: I think we should house selling price about $10 approximately and we should focus on young people age 15-
25. ( fifteen to twenty five )
A: OK. I think it swords ( sots ) good. The next thing to discuss is special offers for the first purchase. About
special offers for first puchase , I’m in honor of discountung of 5% for orders over 20.
B: I’m afraid that’s quite expensive Perhaps we should discount 10% for orders over 20 to encourage people to
buy..
A: OK. What about advertising and promotions. We can advertisements on TV. What do you think?
B: I don’t agree. I think it’s better for us when we get advertisements in magazines and at young people,
A: Right, let’s a recap
ĐỀ 6A Peter and Vivian
A : Good afternoon. I am Peter Jameson, the marketing manager of V- fresh beverage ( be vơ rết ) brand. Could I
speak to even organizer of HN young Marathon.
B: hi Vivian Moore here. Can I help you?
A: your competition just gives one company a Sponsorship agreement. So I want to negotiate with you again
B : yes, go ahead
A : about sponsorship, I would like 50% of the event sponsored by our company. What do you think?
B : I’m afraid not. It’s really hard for our to make profit. Our policy for new customer is 100% of the even
sponsored
A : Hmm.. what about 70% for even sponsorred?
B ; Fine. But information about your brand will be included in all of out offline advertising, but not online
advertising
A : we can do that. I would like both offline advertising and online advertising
B: information about your brand will be included in all of our advertising as long as you pay for more event
sponsorred . what do you think about 85%( eighty five )0?
A : that might be ok
B what about supporters? I need 50 employees from your company to help out on event day.
A: im afraid not. On that day, every one will very busy . we only have 25 employees
B : im afraid we can’t prepare. What do you think about 35( thirty five) employees?
A: that’s very esonable
B: right, we have got a deal. Your compayny will pay 80 %( eighty) of the event sponsord and information about
your brand will be included in all off out advertising. On event day, we have 35( thirty five ) employees to help
out
A : great , I think we have covering everthing
B : ok how about dinner tonight?
A : that sounds great. See you tonight 8 pm
B: ok, byeeee