CRITICAL JOURNAL REPORT

“COMMUNICATION SKILL IN WORKPLACE”

Business English
Lecturer :

Rika, S.Pd, M.Hum

Arranged by :
Rita Ramadhani (7203510038)
Ryan Alfandi (7203510040)

ECONOMICS DEPARTEMENT / PRODI MANAGEMENT

MEDAN STATE UNIVERSITY
2021
No Aspects of journal Eloboration
review
1 Identity of journal Title journal : Practicing Engineers Talk about the Importance of
Talk: A Report on the Role of Oral Communication in the Workplace

Journal : National Communication Association

Volume : 52
Number :1
Publication year : 2003
Author : Darling and Dannels
Publisher : EBSCO

2 Sumarry of Journal

• Backround In the last decade engineering and industrial education has sought help
from communication educators. In response to increased attention to
changing expectations for practicing engineers and the need for better
communication skills, teams of engineering and communication
educators have been working to incorporate speaking and writing in
engineering education.Oral communication recognized as an important
element of the curriculum in technical disciplines with a long curricular
tradition focused on technical knowledge, has begun to explore the role
of oral performance as both a learning tool (for the example , the use of
cooperative learning groups) and outcomes (example , students in these
disciplines are expected to be proficient both technically and
communicatively).

• Purpose The purpose of this research is to find out the importance of using good
communication in the work environment through data analysis.

• Theoretical Engineering is one such discipline experiencing a shift toward

Review incorporating oral communication instruction within a highly technical
curriculum (Beaufait, 1991). The 1995 report from the National Board of
Engineering Education includes recommendations for a redesign of the
engineering curriculum toward a more professional focus with specific
attention on instruction in communication. Additionally, the
Accreditation Board for Engineering and Technology (ABET) has
developed new standards for accreditation to evaluate departments and
colleges of engineering around the country.
• Metdhodolodies Use qualitative techniques to analyze data focusing on finding and
describing the types of oral and performance communication skills that
are important to mechanical engineering teachers and students.

• Data Source As part of the College of Engineering's ongoing development efforts, two
members of the research team prepared a white paper describing the
speaking and writing program and delivering it to the department's
alumni. the white paper, with written interview protocol as an insert, was
sent to 1600 alumni of the Department of Mechanical Engineering.

• Data Analysis Given the open, generative and descriptive nature of written interviews,
various qualitative analysis tools lend themselves to examining this
data.first stage of analysis, we review responses to each survey
question.In the second stage of the analysis, we encode all textual data
according to descriptive regularity and thematic patterns. In the final
stages of analysis, we explore more fully the specific ways in which these
thematic categories function together in a larger engineering context.

• Summary Showing that public speaking is important and the time spent preparing
for such an event is sometimes more demanding and important than the
event itself. While public speaking is clearly an important oral
communication task for these practicing engineers, it is not the only
response suggesting that meetings are the most important type of oral
communication event that informal or interpersonal situations are
essential. Five different skill categories emerged from this analysis. First
categories is responses described some aspect of message construction
skills. The second skill category describes different aspects of the
interaction process. The third skills category identifies the ability to
participate effectively on a team as an important criterion for
accreditation. This fourth skill category the ability to listen is also
consistent with the overall context of the need to operate well on a team,
and the difference between speakers and listener-oriented skills in this
setting may require further exploration. The fifth skill category relates to
communication skills traditional delivery skill. In this category, we
classify comments as follows: "confidence," "eye contact," "preparation,"
"honesty," and "overcoming stage fright."

The most commonly identified consequence of speech behavior is career

advancement. ." This remarkable figure shows that whether speaking
inside a company or outside, whether speaking informally or formally,
when the Engineer speaks effectively that he or she is simultaneously
advancing his career. Recent research also supports these findings and
shows there is a correlation between the amount of communication
instruction and career advancement.
3 Review of Journal

• The strengths of 1. The systematics of this journal is very complete, that is, it is
the journal grouped into several sections followed by explanatory sentences;
abstract, introduction, methods, results and discussion,
conclusions.
2. The use of grammar used in journals is in accordance with the
EYD.
3. The journal explains clearly and completely the background of the
problem.
4. The conclusions in the journal are detailed and clearly explained.

• The weakness the 1. There is the use of unfamiliar words or foreign terms that can
Journal make the reader do not understand the meaning.
2. The explanation in this journal does not use point points so that it
is difficult for the reader to see the essence of the journal.
3. A complete theory definitely helps but they also use some long-
winded explanation

4 Conclusion This study represents a beginning step by providing a sample of

practicing engineers’ voices about the importance of talk in the
workplace. From this study we know that talk in the engineering
workplace is not always the formal speeches we teach in the
communication discipline but it is not perfunctory or peripheral to an
engineer’s job either it does matter. In fact, it not only matters to their
daily activities, but to those customers and clients that engineers interact
with daily. As practicing engineers continue to talk about the importance
of talk in their workplaces, there is a clear opportunity (if not mandate)
for educators in the disciplines and communication scholars to not only
lend an ear but also to collaborate on the development of sound
instruction, scholarship, and curricula that has the potential for making
strong contributions to students and faculty for whom talk matters in
important ways.