Professional Documents
Culture Documents
B006-6524-A000
Issue 5
Jan 2013
Copyright and Trademark Information
The products described in this document are copyrighted works of NCR Corporation.
Disclaimer:
It is the policy of NCR Corporation to improve products as technology, components, software and firmware become
available. NCR therefore reserves the right to change specifications without prior notice.
All features, functions and operations described herein may not be marketed by NCR in all parts of the world. In some
instances, photographs are of equipment prototypes. Therefore, before using this document, consult with your NCR
representative or NCR office for information that is applicable and current.
To maintain the quality of our publications, we need your comments on the accuracy, clarity, organisation and value of
this book.
A A
C C
D D
E E
This specification describes the error code of Global Bunch Note Acceptor (hereinafter “GBNA”)
and Global Bill Recycle Unit (hereinafter “GBRU”).
XXXX + YY + ZZ
Command code + Category + Detail
When an error occurs, Category and Detail include an error code are displayed on the 7 segments LED display
located in the Upper PCB board as shown in below.
1 second
Y. Y.
Blink 0.5 seconds 2 seconds
1 second
Z. Z.
When the command is received from host, stops to display an error code.
0 1 2 3 4 5 6 7 8 9 A B C D E F H -
code substance
00 generally *
generally *
* : The code is changed when ST swich is pushed for 3 seconds. (Dispense enable switch)
H0 checking sum value of IPL-program
H1 checking inside memory
H2 checking external memory
H3 checking BOOT-program
H4 checking file-system
-0 BOOT-program deficit
-1 Main-program deficit
-2 downloading by USB
-3 downloading by SCI
-4 system down
-5 defect of file-system
-6 parity error
-7 memory error
-8 undefined interrupt
-9 general illegal instructions/illegal slot instructions
-A address error
-B NMI/watch dog error
-C sum error for main-program
-D sum error for BOOT-program
-E send error on USB
-F sum error for IPL-program
3500 <Separator Transport>Not detect home position of SCDC and SHDC sensors were not cleared within the specified H SEP SCDC,SHDC SEDM 101-108,301-307
deskew lever time when moved deskew roller to home position at MR, MJ
3501 <Separator Transport>Not detect right position ofSCDC sensor was not blocked or SHDC sensor was not cleared H SEP SCDC,SHDC SEDM 101-108,301-307
deskew lever within the specified time when moved deskew roller to right.
3502 <Separator Transport>Not detect left position of SCDC sensor was not cleared or SHDC sensor was not blocked H SEP SCDC,SHDC SEDM 101-108,301-307
deskew lever within the specified time when moved deskew roller to left.
3503 <Separator Transport>The step-out of deskew motorWhen the deskew roller was moved from right or left position, the H SEP SCDC,SHDC SEDM 101-108,301-307
(SEDM) was detected. home position (SCDC and SHDC sensors were cleared) was
detected faster than the specified time.
3510 <Separator Transport>Two or more sensor change was SCDC/SHDC sensors were following impossible state. H SEP SCDC,SHDC 001,002,301-
detected simultaneously.(SCDC/SHDC) SCDC sensor : blocked & SHDC sensor : blocked 307,311,312
3C00 <Bill Validate>Number of notes is not suit between The number of notes stored in storages was not same as that J or H SEP ESC 110,111,210-
primary and secondary payment pooled in Escrow when Not recognized note was not detected 212,301,307,011
during DP command.
The number of notes stored in storages was more than that pooled
in Escrow when Not recognized notes were detected during DP
command.
3C01 <Escrow Transport>The half-note was detected. During note transport to Escrow at WC command, one of H ESC EDLS,EDRS 203-206,301-306
EDLS/EDRS sensors was blocked but the other was not.
3C02 <GBNA/GBRU>Note disappear in GBNA/GBRU Note disappeared, though it doesn't open GBNA/GBRU, and it J or O Operation 001,010,301-307
doesn't store it.
6102 <Carrier>Notes under the Carrier. When Carrier moved backward, ECCC sensor was not cleared J ESC PAC or SEP or SE3 ECCC/ECH 101,102,103,104,21
and ECHC sensor was blocked. SPCB C 0,211,213,301-
307,312
6103 <Carrier>Carrier drags notes on Bunch transport. When Carrier moved backward, ECCC sensor was blocked and J ESC PAC or SEP SE3 ECCC/EELS/ 101,102,103,104,21
EELS sensor or EERS sensor was blocked. EERS 0,211,213,301-
307,312
6121 <Pre-Acceptor>Tray doesn't move backward. PLPC sensor was not blocked within the specified time when J or H PAC SEP SE7 PDPC/PRPC/ PATM 001,002,010,101-
Tray moved backward. PTPC 108,201,203,216,21
PRPC sensor was not blocked within the specified time when 8,301-307
Tray moved backward.
Step-out was detected at PTPC sensor before PRPC sensor was
detected when Tray was moving backward.
Step-out was detected at PTPC sensor before PLPC sensor was
detected when Tray was moving backward.
Step-out was detected at PTPC sensor when Tray was moving
backward by a specified number of steps.
6130 <Pre-Acceptor>Belt doesn't move forward. Step-out was detected at PBPC sensor when Belt was rotating H or J PAC Cable SE7 PBPC PABM 001,002,010,101-
forward. 108,201,202,205,21
4-216,220,301-307
6131 <Pre-Acceptor>Belt doesn't move backward. Step-out was detected at PBPC sensor when Belt was rotating H or J PAC Cable SE7 PBPC PABM 001,002,010,101-
backward. 108,2001,202,205,2
14-216,221,301-307
6140 <Pre-Acceptor>Clamp doesn't move downward. PTHC sensor was not blocked and POLC sensor was not cleared J or H PAC SEP SE7 PTHC/POLC PACM 001,002,010,101-
when Clamp moved down enough steps. 109,214-
216,220,221,301-
6141 <Pre-Acceptor>Clamp doesn't move upward. PTHC sensor was not cleared within the specified time when J or H PAC SEP SE7 PTHC/POLC PACM 001,002,010,101-
Clamp moved up. 109,214-
216,220,221,301-
6150 <Pre-Acceptor>Pre-Acceptor Connector doesn't Pre-acceptor connector removal detected when requesting Pre- S or C PAC and Cable FW version PA1 301,302,307
connect. Acceptor to move. or UPCB
6151 <Pre-Acceptor>Pre-Acceptor type doesn't right. Invalid Pre-Acceptor type signal detected when requesting Pre- S or C PAC and Cable FW version PA1 301,302,307
Acceptor to move. or UPCB
6180 <Separator>Pusher doesn't move downward. SPPC sensor was not cleared within the specified time when J or H SEP Cable or PAC SE5 SPPC/SPCC/ SEPM/PDM 001,002,101-
Separator Pusher moved down. PDAC G 108,111,210-
SPCC sensor was not blocked within the specified time when 212,221,301-307
Separator Pusher moved down.
6181 <Separator>Pusher doesn't move upward. SPUC sensor was not blocked within the specified time when J or H SEP Cable or PAC SE5 SPUC/SPBC SEPM 001,002,101-
Separator Pusher moved up. 108,111,210-
SPBC sensor was not blocked within the specified time when 212,221,301-307
Separator Pusher moved up.
8200 <Cassette1>Detect full sensor at stage press position. CF1C sensor was blocked when Cassette 1 Stage was moved H or J CAS1 Cable CS1 or LB1 CF1C/CP1C BS1M 007,301-307,309
down for Note Empty re-check.
8201 <Cassette1>Two or more sensor change was detected CE1C/NF1C sensors were following impossible state during H or J CAS1 CM1 or Cable CS1 CE1C/NF1C 301-307,309
simultaneously.(CE1C/NF1C) mechanical operation.
CE1C sensor : cleared & NF1C sensor : blocked
8202 <Cassette1>Two or more sensor change was detected NE1C/NF1C sensors were following impossible state during H or J CAS1 CM1 or Cable CS1 NE1C/NF1C 301-307,309
simultaneously.(NE1C/NF1C) mechanical operation at BRU.
NE1C sensor : blocked & NF1C sensor : blocked
8203 <Cassette1>Two or more sensor change was detected NE1C/NF1C sensors were following impossible state during H or J CAS1 CM1 or Cable CS1 NE1C/CF1C 301-307,309
simultaneously.(NE1C/NF1C/CF1C) mechanical operation at BNA.
NE1C sensor : blocked & NF1C sensor : blocked
NE1C/CF1C sensors were following impossible state during
mechanical operation at BRU.
NE1C sensor : blocked & CF1C sensor : blocked
9200 <Cassette2>Detect full sensor at stage press position. CF2C sensor was blocked when Cassette 2 Stage was moved H or J CAS2 Cable CS2 or LB1 CF2C/CP2C BS2M 007,301-307,309
down for Note Empty re-check.
9201 <Cassette2>Two or more sensor change was detected CE2C/NF2C sensors were following impossible state during H or J CAS2 CM2 or Cable CS2 CE2C/NF2C 301-307,309
simultaneously.(CE2C/NF2C) mechanical operation.
CE2C sensor : cleared & NF2C sensor : blocked
9202 <Cassette2>Two or more sensor change was detected NE2C/NF2C sensors were following impossible state during H or J CAS2 CM2 or Cable CS2 NE2C/NF2C 301-307,309
simultaneously.(NE2C/NF2C) mechanical operation at BRU.
NE2C sensor : blocked & NF2C sensor : blocked
9203 <Cassette2>Two or more sensor change was detected NE2C/NF2C sensors were following impossible state during H or J CAS2 CM2 or Cable CS2 NE2C/CF2C 301-307,309
simultaneously.(NE2C/NF2C/CF2C) mechanical operation at BNA.
NE2C sensor : blocked & NF2C sensor : blocked
NE2C/CF2C sensors were following impossible state during
mechanical operation at BRU.
NE2C sensor : blocked & CF2C sensor : blocked
9300 <Cassette2>Feed roller lock release is impossible CO2C sensor was not blocked after waiting the specified time H or J CAS2 CM2 or Cable CS2 or LB1 CO2C BF2M/C2M 005,101-108,301-
when C2MG solenoid switched on. G 307,309
9400 <Cassette2 Transport>After jam with compulsory After jam is generated on cassette2 transport, the solvent wiping H or J CAS2 CM2 or LB CS2 or LB1 001,002,012
storing. removal is not done. with compulsory storing.
9E00 <Cassette2>Media remains at Transport of Cassette. CR2S/CL2S sensors were blocking even if BF2M motor was J or H CAS2 CM2 or LB CS2 or LB1 CL2S/CR2S BF2M 001,002,101-
rotated in the storing direction. 108,203-206,301-
9E01 <Cassette2>Unusual notes remained in cassette. After detecting empty by CE2C sensor, when Cassette 2 Stage J or H CAS2 CM2 or LB CS2 or LB1 CP2C/CE2C/ BS2M 001,002,010,302-
moved down on the specified time, media remains were detected CT2S 306,312
by CT2S sensor.
9E80 <Cassette2>Media remains at Transport of Cassette CR2S/CL2S sensors were blocking even if BF2M motor was J or H CAS2 CM2 or LB CS2 or LB1 CL2S/CR2S BF2M 001,002,101-
with compulsory storing. rotated in the storing direction with compulsory storing. 108,203-206,301-
9F00 <Cassette2>Cannot pick up note from cassette even CR2S/CL2S sensors were not blocked within the specified time J or H CAS2 CM2 or Cable CS2 or LB1 CP2C/CE2C BF2M 002,007,010,012,20
retry 60-times. when picked up notes from Cassette 2. or LB 3-206,312
9F01 <Cassette2>Unusual notes remained The empty was detected when transporting notes from Cassette 2, H or J CAS2 Cable or LB CS2 or LB1 CP2C/CE2C BF2M 001,002,010,302-
but it was not empty when operating the mechanism after that. 306,312
9F02 <Cassette2>Poor rotation of motor Step-out was detected at CS2C sensor during BF2M motor H or J CAS2 CM2 or Cable CS2 or LB1 CS2C BF2M 002,005,007,010,01
rotating. or LB 2,101-108,203-
206,301-307,309
9F03 <Cassette2>The number of not recognized notes in The number of not recognized notes reached the maximum H or S BV CAS2 or Cable 006,010,011
Cassette2 was exceeded. number while notes were transported from Cassette 2.
A200 <Cassette3>Detect full sensor at stage press position. CF3C sensor was blocked when Cassette 3 Stage was moved H or J CAS3 Cable CS3 or LB3 CF3C/CP3C BS3M 007,301-307,309
down for Note Empty re-check.
A201 <Cassette3>Two or more sensor change was detected CE3C/NF3C sensors were following impossible state during H or J CAS3 CM3 or Cable CS3 CE3C/NF3C 301-307,309
simultaneously.(CE3C/NF3C) mechanical operation.
CE3C sensor : cleared & NF3C sensor : blocked
A202 <Cassette3>Two or more sensor change was detected NE3C/NF3C sensors were following impossible state during H or J CAS3 CM3 or Cable CS3 NE3C/NF3C 301-307,309
simultaneously.(NE3C/NF3C) mechanical operation at BRU.
NE3C sensor : blocked & NF3C sensor : blocked
B200 <Cassette4>Detect full sensor at stage press position. CF4C sensor was blocked when Cassette 4 Stage was moved H or J CAS4 Cable CS4 or LB4 CF4C/CP4C BS4M 007,301-307,309
down for Note Empty re-check.
B201 <Cassette4>Two or more sensor change was detected CE4C/NF4C sensors were following impossible state during H or J CAS4 CM4 or Cable CS4 CE4C/NF4C 301-307,309
simultaneously.(CE4C/NF4C) mechanical operation.
CE4C sensor : cleared & NF4C sensor : blocked
B202 <Cassette4>Two or more sensor change was detected NE4C/NF4C sensors were following impossible state during H or J CAS4 CM4 or Cable CS4 NE4C/NF4C 301-307,309
simultaneously.(NE4C/NF4C) mechanical operation at BRU.
NE4C sensor : blocked & NF4C sensor : blocked
B203 <Cassette4>Two or more sensor change was detected NE4C/NF4C sensors were following impossible state during H or J CAS4 CM4 or Cable CS4 NE4C/CF4C 301-307,309
simultaneously.(NE4C/NF4C/CF4C) mechanical operation at BNA.
NE4C sensor : blocked & NF4C sensor : blocked
NE4C/CF4C sensors were following impossible state during
mechanical operation at BRU.
NE4C sensor : blocked & CF4C sensor : blocked
B300 <Cassette4>Feed roller lock release is impossible CO4C sensor was not blocked after waiting the specified time H or J CAS4 CM4 or Cable CS4 or LB4 CO4C BF4M/C4M 005,101-108,301-
when C4MG solenoid switched on. G 307,309
B400 <Cassette4 Transport>After jam with compulsory After jam is generated on cassette4 transport, the solvent wiping H or J CAS4 CM4 or LB CS4 or LB4 001,002,012
storing. removal is not done. with compulsory storing.
BE00 <Cassette4>Media remains at Transport of Cassette. CR4S/CL4S sensors were blocking even if BF4M motor was J or H CAS4 CM4 or LB CS4 or LB4 CL4S/CR4S BF4M 001,002,101-
rotated in the storing direction. 108,203-206,301-
BE01 <Cassette4>Unusual notes remained in cassette. After detecting empty by CE4C sensor, when Cassette 4 Stage J or H CAS4 CM4 or LB CS4 or LB4 CP4C/CE4C/ BS4M 001,002,010,302-
moved down on the specified time, media remains were detected CT4S 306,312
by CT4S sensor.
F411 <Over-current>Over-current detection at Shutter 5V Overcurrent detected. This was caused because FL5VSH bit had H or C LPCB SHT2 SHOC,SHCC 302,307
line (FL5VSH) been set.
F412 <Over-current>Over-current detection (FL5VEX) Overcurrent detected. This was caused because FL5VEX bit had H or C LPCB (EXT) 302,307
been set.
F413 <Over-current>Over-current detection (FL5VRV) Overcurrent detected. This was caused because FL5VRV bit had H or C LPCB (RV1PH) 302,307
been set. (RSVS)
F414 <Over-current>Over-current detection at Cassette Overcurrent detected. This was caused because FL5VCS1 bit had H or C LPCB CS1 302,307
Position 1 5V line (FL5VCS1) been set.
F415 <Over-current>Over-current detection at Cassette Overcurrent detected. This was caused because FL5VCS2 bit had H or C LPCB CS2 302,307
Position 2 5V line (FL5VCS2) been set.
F416 <Over-current>Over-current detection at Cassette Overcurrent detected. This was caused because FL5VCS3 bit had H or C LPCB CS3 302,307
Position 3 5V line (FL5VCS3) been set.
F417 <Over-current>Over-current detection at Cassette Overcurrent detected. This was caused because FL5VCS4 bit had H or C LPCB CS4 302,307
Position 4 5V line (FL5VCS4) been set.
F418 <Over-current>Over-current detection at Lower Base Overcurrent detected. This was caused because FL24VLB1 bit H or C LPCB LB1 BS1M, 302,307
24V line (FL24VLB1) had been set. BF1M,
BS2M,
BF2M
F419 <Over-current>Over-current detection at Lower Base Overcurrent detected. This was caused because FL24VLB2 bit H or C LPCB LB3,LB4 BS3M, 302,307
24V line (FL24VLB2) had been set. BF3M,
BS4M,
BF4M
F41A <Over-current>Over-current detection at Lower Overcurrent detected. This was caused because FL24VLT bit had H or C LPCB LT1 L1MG, 302,307
Transport 24V line (FL24VLT) been set. L2MG,
L3MG,
L4MG
F41B <Over-current>Over-current detection at Cassette 24V Overcurrent detected. This was caused because FL24VCS bit had H or C LPCB CS1,CS2, C1MG, 302,307
line (FL24VCS) been set. CS3,CS4 C2MG,
C3MG,
C4MG
F41C <Over-current>Over-current detection (FL24VEX) Overcurrent detected. This was caused because FL24VEX bit had H or C LPCB (EXT) 302,307
been set.
F41D <Over-current>Over-current detection at Shutter 24V Overcurrent detected. This was caused because FL24VSH bit had H or C LPCB SHT2 302,307
line (FL24VSH) been set.
F4FF <Over-current>Over-current detection at unfixed place Overcurrent detected. But the location of overcurrent was not set. H or C LPCB 302,307
F5** Notes remain in module After clearing jam by hands, it should be reset (jam clear command :JA or MJ) with SW because GBxx FW memorizes error information.
F500 <Separator Transport>Notes remains between Media remaining data between SSRS/SSLS/SSOS and SDIS S Reset with SW SEP remaining SE1 001,002,103-
SSRS/SSLS/SSOS sensor and SDIS sensor and on the sensors memorized by software had been set when a command or note checking 108,201-206
outskirts of it. note transport started. or UPCB
F501 <Transport after BV>Notes remains between BVIN Media remaining data between BVIN and UGAS sensors S Reset with SW BV and UT BV LAN 001,002,011,103-
sensor and UGAS sensor and on the outskirts of it. memorized by software had been set when a command or note remaining note UB1 108,201-206
transport started. checking
or UPCB
How to check whether fixed : Execute Reset (Mechanical reset & Jam clear) and Deposit / Dispense operation using note.
General error
001 Note remain Is any note or a piece of note remaining on the transport rout? Remove remaining notes or a piece of note if any.
(Visual check)
002 Foreign object remain Is any dust, clips, coins or a piece of paper remaining on the transport rout? Remove remaining foreign object if any.
(Visual check)
003 Improper module setting Check if GBRU/GBNA is properly locked on Cradle having correct When mounting, push the module until it is properly locked.
clearance by moving it manually. If the module does not move smoothly, adjust the lock position to create
clearance of 0.3mm - 0.8mm.
004 Jam clearance areas not fully locked Are jam clearance areas completely closed and fully locked? Close all jam clearance areas until they are locked.
005 Improper cassette setting Is CASSETTE/RJ-BIN properly set? Insert a Cassette into a proper position.
When mounting, push RJ-bin until it is locked.
006 Unit information setting error Are the unit information settings about denomination, maximum number of Check denomination settings and if magnet positions or note width guide
notes or etc. appropriate? positions do not correspond to the settings, correct them.
007 Inappropriate note amount loaded Is the number of notes loaded in a cassette appropriate? (Cassette Full? Load appropriate number of notes.
Cassette Empty?)
Is note denomination correct?
008 Power supply and connection failure Are the power supply and controller connected properly? If they are not, reconnect them properly.
009 Module set unbalanced Are upper and lower modules mounted with a tilt or misalignment (between Adjust the module position and refasten a fixing screw for the slide rail.
upper and lower, left and right, front and back)? Are all the fixing parts
fastened? (Visual check)
010 Bad note quality Check condition of notes to be loaded. Check if notes are seriously damaged or have any adhesion of dirt on the
011 BV unit error - Reset
012 Pick-up mechanism adjustment failure Check the way how notes are rejected. Frequent errors caused by abnormal Separator: In the case of frequent errors due to abnormal note distance,
note distance, abnormal note length, double feed, skew? double feed and note length, turn the dial by 45 degrees counterclockwise.
Separator: In the case of frequent skew errors, turn the dial by 45 degrees
clockwise.
If the measures above show no improvement or deteriorate the problem, or
cause another problem, it is recommended to replace the modules.
Cassette: Replace cassettes.
013 Software problem - Power off & on
014 Firmware not downloading - Download the firmware.
015 RAS operation miss - -
101 Motor/Solenoid failure or damage Check if motor is rotating and solenoid is activating by a mechanical reset. Replace motors/solenoids.
Check for abnormal sound.
102 Motor/solenoid not fixed securely Is motor/solenoid mounted firmly? Is there any damage and deformation to Fix motor/solenoid properly.
the fixing brackets? (Visual check)
103 Pulley/Gear improper rotation Are pulley/gear properly fixed with a shaft and sliding smoothly without Fix the fixing part of pulley/gear properly again.
interfering surrounding parts? When pulley/gear do not move smoothly, disassemble them and then clean
(Check visually and manually) and remove foreign objects if any. When pulley/gear interfere with
surrounding parts, check for deformation.
104 Belt come off/torn off Visual check. Place a belt to a proper position. If belt still comes off, adjust belt tension.
Replace belts if torn or damaged.
105 Belt tension failure Check belt tension. Readjust belt tension.
106 Inappropriate Gear backlash Check the amount of gear backlash using a manual handle. If gears have a same diameter, try changing phase of gear engagement.
Lubricate gears.
107 Bearing rotation not smooth Check if bearing is deformed, damaged, or catching foreign objects, or if Remove foreign objects if any.
shaft is worn using a manual knob handle.
108 Thrust clearance of shaft insufficient Confirm that thrust clearance of shaft is not 0mm by hand. Remove foreign objects if any. If there is no foreign object, check for parts
deformation.
109 Link mechanism operation failure Is link/stud/hub deformed or catching foreign objects? (Check visually and Remove any foreign objects or lubricate. If the failure still arises, check for
manually) parts deformation.
Is link/stud/hub well lubricated? (Visual check)
110 Carrier drive cam phase missynchronous Check the engagement of cam by moving Carrier back and forth using a To adjust cam phase, align the matching marks on pulleys with those on the
manual handle. frame and then reattach Carrier drive belt.
111 Stage/Pusher belt connection part disengaged Is belt connection part removed from Stage/Pusher? (Visual check) Connect the belt connection part to Stage/Pusher again.
112 Fork operation failure Is Separator fork deformed or damaged? (Visual check) Remove any foreign object or lubricate. If the failure still arises, check for
Check if Solenoid moves smoothly by pushing it by hand. parts deformation.
113 Escrow alignment lever operation failure Is ESC alignment lever deformed or damaged? (Visual check) Remove any foreign object or lubricate. If thrust clearance is needed, bend
Is there appropriate thrust clearance? the bracket slightly as an emergency measure. If the failure still arises, parts
Are notes stored in a proper position in ESC? may have been deformed or damaged to the extent that it is hard to repair.
114 Reservoir alignment lever operation failure Is RSV alignment lever deformed or damaged? (Visual check) Remove any foreign object or lubricate. If thrust clearance is needed, bend
Is there appropriate thrust play? the bracket slightly as an emergency measure. If the failure still arises, parts
Does RSV alignment lever move properly associated with RSV stage may have been deformed or damaged to the extent that it is hard to repair.
movement?
115 RSV storing lever operation failure Is RSV storing lever deformed or damaged? (Visual check) Remove any foreign object or lubricate. If the failure still arises, check for
Does RSV storing lever move properly associated with RSV stage parts deformation.
116 Shutter open/close operation failure Is shutter deformed or damaged? (Visual check) Remove any foreign object or lubricate. If the failure still arises, check for
Check if shutter moves smoothly by opening and closing it by hand. parts deformation.
117
201 Flat belt come off/torn/damaged Visual check Replace flat belts.
202 Flat belt slip Does flat belt slip against flat pulley? (Check manually) Clean flat belt/flat pulley with alcohol. If flat pulley does not rotate
smoothly, disassemble it and clean its hole and the shaft.
203 Transport roller disengaged/worn/damaged Visual check If transport roller is out of position, return it in place.
204 Transport roller slip Does transport roller maintain sufficient transport force? Put a note between Clean roller surface with alcohol if transport force is significantly reduced.
transport rollers and pull it by hand to check transport force.
205 Transport guide deformation, Is transport guide deformed or damaged? Properly mounted? (Visual check) In the case of improper installation, re-mount transport guide properly.
mounting failure
206 Scratch, burr, adhesion of foreign object, protrusion on Is transport surface smooth? Remove any foreign objects adhered on transport surface. Try to plane away
transport surface any scratches and burrs. Smooth surface required.
207 Gate not smooth Confirm that thrust clearance of gate joint is not 0mm by moving it Loosen a gate joint screw so as to generate thrust clearance of axis and fix it
manually. Does gate interfere with surrounding parts? (Visual check) again.
208 Gate angle failure Is point of gate_fin protruding to transport surface? (Visual check) Loosen a gate joint screw and adjust gate position using turning clearance,
and then fix the screw again.
Or adjust the guide that covers the point of gate fin and fix it again.
209 Rubber fin roller broken, disengaged Is any fin missing? Does rubber fin roller rotate stably? If some fins are lost, replace the module.
Note) The rubber fin roller of cassette is intermittent originally shape.
210 Carrier and Stage/Pusher tilted Are Carrier and Stage/Pusher assembled horizontally? (Visual check)y Level Stage/Pusher by adjusting drive belt phase.
211 Carrier and Stage/Pusher deformed or damaged Visual check Replace them.
212 Carrier and Stage/Pusher stopping position error Perform a mechanical reset to see if wrong positioning of Carrier and In the case of sensor disengagement, fix it.
Stage/Pusher interfere with Carrier movement and causes note collision.
213 Carrier interference Check if Carrier and Reservoir stage rubber interfere each other and also if If stage positioning sensor is disengaged, fix it.
Carrier is deformed or damaged visually.
214 Pre-Acceptor clamp tilted Is clamp flush against bottom transport belt? (check 4 points-left, right, front Readjust clamp using an adjustment screw if it is tilted.
and rear)
215 Pre-Acceptor clamp transport belt tension failure Is transport belt tension for clamp appropriate? Readjust belt tension.
216 Pre-Acceptor clamp up/down movement failure Check if clamp can move up to a required height, stay there and move down Readjust clamp tilt. In the case of sensor disengagement, fix it. Readjust
until it reaches bottom transport belt by performing a mechanical reset. surrounding drive belt tension/transport belt tension if necessary.
217 Pre-Acceptor hook operation failure Check if hook can stand vertically and also lie down horizontally in RAS Adjust mounting position of hook drive solenoid.
mode.
218 Pre-Acceptor tray operation failure Is tray deformed or damaged, or interfering with bottom surface? (Visual Replace trays if deformed or damaged.
check) Adjust drive belt tension.
Is there any foreign objects under tray? (Visual check) Remove foreign objects if any.
219 Pre-Acceptor and shutter engagement failure Is Pre-Acceptor transport surface connected to shutter with no gap and Readjust facing with Fascia.
without being pushed too much by Fascia. (Visual check)
220 A-stopper operation failure Check if A-stopper can stand vertically and also lie down horizontally in Readjust a position where A-stopper solenoid is fixed.
RAS mode, and check if a standing hook is not easily fallen down when
pushed by hand.
221 D stopper operation failure Check if D-stopper can stand vertically and also lie down horizontally in Readjust a position where D-stopper solenoid is fixed.
RAS mode.
222 Deskew roller operation failure Check if skew correction rollers and pinch rollers are not worn and can Replace rollers if worn. Remove any foreign objects and clean.
rotate smoothly.
223 Free gate operation failure Check if free gate moves smoothly and is not deformed/damaged. (Check Remove any foreign objects and clean.
manually and visually.)
224 BV does not face to transport guide Check if BV is mounted on Upper base without gap by visual check and if Adjust and fix BV/transport guide again.
transport guide is deformed/damaged.
225 Leaf spring failure at the entrance of reject bin Is the leaf spring located at the entrance of Reject box/Reject bin deformed? Replace leaf springs.
(Visual check)
226 Discharge brush failure Check if discharge brush is attached and is not worn out by visual check. Replace discharge brushes.
Check the continuity using a tester.
227 Reject Full detection lever operation failure Check if Note Full detection lever inside Reject bin moves smoothly by Remove any foreign objects, clean and lubricate.
228
229
230
301 Connector not fully attached/Wrong connection Visual check Connect properly.
302 Breaking of cable/Short-circuit Visual check. Replace cables.
Check the continuity using a tester.
303 Sensor/Prism removal, optical axis misalignment Are sensor/prism/fixing parts removed or deformed? (Visual check) Fix sensor/prism.
304 Sensor/Prism dirty, scratched Check light receiving/emitting face of Sensor/Prism visually. Cleaning required. Or replace them if remarkable scratches found.
305 Sensor block plate deformed Visual check Repair deformed parts or replace.
306 Sensor damaged Check sensor output in RAS mode. Replace sensors.
Replace sensors and then check the output in RAS mode.
307 PCB or ROM failure Replace PCBs and then check the operation. Replace PCBs.
308 Overload detection failure Check cable connection and scratches visually. Refer to 301 - 307.
Check if sensor is damaged or removed.
309 Floating connector failure Is floating connector damaged/deformed or catching any foreign objects? Remove any foreign objects and clean.
(Visual check)
310 Fuse blown Visual check Replace fuses.
311 External noise Check ground connection. Fix earth connection, change cable layout.
312 Lever detection plate operation failure (Note Empty Check if detection plate fulcrum moves smoothly by hand. Repair deformed parts or replace.
check or others) Is lever detection plate deformed/damaged? (Visual check)
313 USB cable pulled out Visual check Connect properly.
314 USB cable damaged Visual check Replace the cable.
315 LAN cable between BRU and BV pulled out Visual check Connect properly.
316 LAN cable between BRU and BV damaged Visual check Replace the cable.
317 Power cable for BV pulled out Visual check Connect properly.
318 Power cable for BV damaged Visual check Replace the cable.