Professional Documents
Culture Documents
You have the business idea for a product or service – so state explicitly who you are and what you want to
achieve. The following questions should help you to make your company explicit:
VISION
Develop a Vision for your business. Of course, I have a goal that I want to achieve in order to
What is your aspiration and what do you satisfy my ambitions. I've always wanted people to know
want to achieve with your company? about my company and for it to have a solid reputation in
(State the main advantages and the the industry. Supplium meets the demands of its consumers
benefits of your product or service for
in terms of education and employment.
the customer! Explain in 7 words or
fewer what you want to achieve!)
Remember the action principles when
you think about the vision for the Vision Statement:
business. “To be one of the town’s leading providers
• be brief and clear (about 7 words)!
• be challenging and future oriented!
for school and office supplies.”
• be imaginable!
• be desirable and have the ability to
inspire!
• stress values that are important for the
receiver!
• depict a positive and general / abstract
image of the projected product, service
and/or organization!
can stress differences to your
competitors! make the eyes of your
receiver’s sparkle!
Mission Statement
How do you want to achieve your I can achieve my Vision in terms of providing good
Vision? services, quality and affordable products.
(Translate your Vision into actions what
you are going to do in order make the
Vision come true!) MISSION STATEMENT:
To provide quality and affordable products and to
serve our customers better in their everyday needs.
Review the Competitor Profile Matrix and list your strengths and weaknesses! On what attributes are
you scoring high (your strengths)? On what attributes are you scoring low (your weaknesses)? List
additional
strengths (e.g., particular resources such as skills, equipment, contacts, information, etc.) and
weaknesses
(e.g., lack of resources, bad economic situation, etc.)! Review the Trends and Future Developments
and list potential threats and opportunities that might arise from the trends and future developments!
List
additional threats and opportunities you can think of for your business! Threats are for example: Entry
of new competitors, weak economy, costly new regulatory requirements, change in buyer needs, trends,
fashions, or technology. Opportunities are for example: New trends or new technologies, new foreign
markets due to falling trade barriers, internet bandwidth, alliances. Derive goals and actions plans
from the SWOT-analysis! State what you have “to do” to prepare for the future! The SWOT-analysis
will help you to take actions to survive and grow in your industry.
Opportunities Threats
1. Opening of Classes 1. Covid-19
2. Government Projects 2. Weak economy
3. New Technologies 3. Inflation
4. Closing of other
merchandising business.
Strengths To Do To Do
1. Flexible inventories 1. Maintain positive interactions 1. Use the business inventories
2. Good relationships with with suppliers, consumers, and strategically since some
supplier government authorities. products became scarce due to
COVID-19.
3. Good Location 2. Increase the number of 2. Increase the price while
4. Quality and Affordable possible customers and the keeping your target clients'
Products amount of information available ability to pay in mind.
in the community. 3. Follow the new rules and
3. Keep your loyal clients by regulations of the government.
continuing to provide high-
quality, low-cost products.
Weaknesses To Do To Do
1. Few customers 1. Boost the number of target 1. Encourage more members of
2. Lack of Space clients by utilizing social media society to become employees by
applications and websites. utilizing social media platforms
3. Lack of Employees such as Facebook, Messenger,
2. Expand the establishment's
space so that additional supplies and others.
can be shown. 2. Raise the pay of all employees
3. To attract more customers, use in the company.
discounts and promotions. 3. Assure and demonstrate to
clients that the products are of
higher quality and more
inexpensive than other
Merchandising Businesses, even
as prices rise due to inflation.
Developing a strategy for your business is not a complicated matter. Try to answer the following
questions and the answers will be the basis for your business strategy! This section will help you to
identify a competitive advantage and suggest actions you have to take to survive and grow in your
market.
Take two attributes from the Competitor Profile Matrix (see Action Working Sheet 05 – Competitor
Analysis) that are most important for customers when they make the purchase decision. Replace
“Attribute 1” and “Attribute 2” in the following figure with your personal most important attributes.
Then use the blue dots to illustrate where your competitors are positioned (C1 – C4). Add more dots if
you have more competitors or remove dots if you have less competitors. Use the red dot to position
yourself (Me). Is there an overlap with some competitors or do you have a unique position? If there is a
significant overlap – re-think your concept or think about other attributes where you have a unique
selling proposition and emphasize those attributes for your product / service! You will only have a
competitive advantage over your competitors when your position is unique and does not overlap with
any competitor.
The product attribute Map is depicted in the figure below. In the graphic, two criteria are depicted:
services and quality. Competitor 1 received 5 points for service and 3 points for quality. Competitor 2
received four points for service but only three for quality. Furthermore, Competitor 3 received a 3 in
service and a 4 in quality. Furthermore, Competitor 4 received 4 points for service and 5 points for quality.
Competitor 5 and Supplium both received a 5 for service and a 4 for quality. This could imply that the
company has minimal competitive advantages over its rivals. As you can see, there isn't much of a
distinction between all of the Merchandising Businesses in town. It is obvious that Competitor 6 and
Supplium have a large overlap. To summarize, Supplium is not distinctive and has limited advantage over
its competitors because its position overlaps with one of them.
Attribute
5
S 1 5
E
4
R 2 4
V
3
I 3
C
2
E
1
1
1 2 3 4 5 Attribute
QUALITY
You have a great idea for a product or service? This section should help you formulating how you are
going to produce the product or deliver the service. What materials and what steps are necessary to
make your product or service – or in short: how and where are your products produced?
Suppliers
Name: Advance Paper Corporation
Suppliers for: Papers
Payment Mode: Cash and Post-Dated Check
Credit Policies: 60 days terms
Back-up Suppliers
Name: Pickypan Trading
Suppliers for: China Products
Payment Mode: Cash and Post-Dated Check
Credit Policies: 30-days terms
Name: SQI
Suppliers for: Pens
Payment Mode: Cash and Post-Dated Check
Credit Policies: 30 days terms
How are you going to store your I, as the owner, am responsible for ensuring the quality of the
products? products that I will offer. Each product has a unique indicator
that indicates whether or not the product is of high quality. As
long as the product is free of flaws and performs its intended
function for the customer, the product's quality is satisfactory.
The products should be delivered before or on schedule, as I
need to consider traffic and other factors that may slow down
the delivery process. Supplium, as previously stated, will
purchase products from its vendors.
What problems may hinder the Problems that may impede the business's production and
production process? What are your operation process include a worsening COVID-19 scenario,
back-up plans to keep the production product shortages, power outages, geological hazards, and
process going? inflation. Covid-19's status is deteriorating, which may have
(Describe potential problems and how
an impact on the company's face-to-face operations. The firm
you are going to deal with problems!
will adapt by applying government norms and regulations such
Explain what you would do to counter
as wearing face masks and face shields, taking clients'
the problems and to keep the
temperatures before they come in, allowing customers to drink
production and delivery going!
alcohol, maintaining a 6-foot spacing, and encouraging my
Problems might be delay in supplies,
workers to be vaccinated. Due to Covid 19, a lot of items have
power cuts, or rushorders)
low stocks since suppliers’ limit what they can deliver to the
business, thus the business will look for back-up suppliers who
can temporarily supply the business so that Supplium can still
serve the demands and wants of the consumers. Power outages
are common in our town; as a result, online transactions may
be delayed, and the business may suffer as a result. As a result,
the secretary has the authority to message the online
transactions, for which I will supply the funds to fill her phone.
Natural events happen all the time, and they have an impact on
the business both inside and internationally. The company will
be able to cope in terms of preparing before the storm occurs
so that the products are not destroyed. Finally, there is
inflation. Inflation is caused by a variety of circumstances, and
it has an impact on the company's vision and goal statement.
As a result, the company will raise the price of its items while
keeping its customers' ability to pay in mind.
OPERATION FLOW CHART