I attended last year and this year

I brought an additional 6 people

from our company based on how
impressed I was with last years
conference. Great to see you’ve February 25-27, 2019
again exceeded my expectations! Norris Conference Center
Brian Kilbreath Houston, Texas
Director of Operations
Kinder Morgan

Be inspired by 40+ world class industry experts, including:

Rémi Raphael, Abhijit Banerjee, Linda Hui, Hani Noshi, Arun Narayanan, Alexander Breskvar,
Director, Business Director, Digital Global Customer Manager, Projects Chief Data Officer, Corporate Vice
Transformation, Transformation, Operations Center of Anglo American President, Quality,
Duke Energy Clariant Continuous Excellence, Siemens Gamesa
Improvement Mgr., BHP Billiton Renewable Energy
Shell Oil Company

Cristian Matei, Hugo Ashkar, Camille Peres, Gregg Kiihne, Jose Pires, Greg Bussing,
Head of Business Global Risk Associate Director, Process Former Vice Director,
Transformation, Manager, Professor, Safety, President, Excellence Enterprise Business
Veolia BP Texas A&M BASF & Innovation, Improvement,
Andeavor Marathon
Petroleum

Peter Montagna, Daniel Lebsack, Jennifer Rogers, Jérôme Fady, David McKay, Michael Britt,
Head, Global Global Head of Learning, Vice President, Head of Vice President,
SH&E Audit & Process Safety Anglo American Operational Maintenance, Energy Innovation
Assessment Management Excellence Reliability & Integrity, Center,
Henkel Lead, Arkema Hess Corporation Southern Company
BHGE

opexinenergy.iqpc.com
opexinenergy.iqpc.com enquire@iqpc.co.uk 705.707.1301
705.707.1301
 PRE-CONFERENCE WORKSHOPS Monday, February 25, 2019
Choose to attend up to four workshops to benefit from comprehensive training across key strategic areas, or select only one workshop that supports your
current goals. Simply state your workshop choices at point of registration.

8:00 Check in for workshop attendees and morning networking

Workshop A: Building a High Reliability Organization

8:30 
The U.S. Nuclear Navy is highly regarded as the premier High Reliability Organization through its unmatched nuclear reactor safety track record. Former Nuclear Submarine Commanding Officer Bob
Koonce shares his leadership experience and insights from over two decades in the Submarine Force. As a two time member of the Pacific Fleet Nuclear Propulsion Examining Board, along with five
different tours of duty on fast attack nuclear submarines including Command of USS KEY WEST (SSN 722), Bob has a passion for sharing the leadership and organizational behavioral insights of this
secretive organization.
What you will take away from this presentation:
• Introduction to High Reliability Organizations based on the United States Nuclear Submarine • High Reliability Organization Culture Transformation: The good, the bad and the ugly
Force Culture • Examine the five cultural elements critical to the U.S. Nuclear Navy’s success and how they might
• How the U.S. Nuclear Navy achieves a high level of success in a complex and technical fit into your organization’s culture
environment while maintaining a superb safety record • Getting alignment at the top of the organization
• Three leadership and management tools essential to developing and sustaining a High • Putting “eyes on target” to assess the HRO gaps
Reliability Organization • Coaching and mentoring for lasting organizational culture change
• Learn about the Nuclear Navy’s simple but powerful methods for incident root cause and • Sustaining an HRO Culture
corrective action • Case Study in HRO Transformation: An International Integrated Oil & Gas Company tackles HRO
• The role Management Systems, Culture, and Leadership play in High Reliability Organizations Culture Change – lessons learned and how you can apply them to your organization
Bob Koonce, Founder and Managing Partner, High Reliability Group LLC

10:30 Morning networking break for workshop attendees

10:45 Workshop C: Drive Breakthrough Reliability Improvement Using the 10:45 Workshop D: People, Process, Technology: Enabling the High
Voice of the Experts Performing Organization

Julie Thyne has worked for The Dow Chemical Company for the last 20 years in a variety
of manufacturing and engineering positions. She is currently the Continuous Improvement
Leader for North America. Julie is the recipient of the 2014 STEP Ahead award from the
Manufacturing Institute.
In this workshop, Julie will demonstrate how you can vastly improve reliability using “voice of
the experts” in your organization:
• Who are the experts in your organization?
• How do you unlock breakthrough idea generation?
• How can you transfer plant to-do lists into reliability results?
Julie Thyne, North America Continuous Improvement Lead, The Dow Chemical Company
Cole Colville, Continuous Improvement Project Manager, The Dow Chemical Company
Energy companies are striving to achieve excellence in operations, maintenance,
reliability and HSE. Whether you call it continuous improvement, operational
excellence, process excellence or being world class it all boils down to people,
process and technology. This workshop will focus on how to improve all three of
these elements so that Operational Excellence is enhanced. Workshop topics will
include:
• People (Managers) Improvement – what managers can do to enable
performance
• People (Doers) – How to choose the right people and keep them in a High
Performance Organization
• Process Improvement – What processes are commonly used including ISO
(45000, 14000, 9000), BSEE SEMS, OSHA PSM, EPA RMP, OIMS…
• How to continuously improve all of these processes simultaneously at once using
the Plan, Do Check, Act process for continuous improvement
• Leveraging Technology Like a Boss – Best Practices in Technology that yield
results including:
• Dashboards, KPI reporting, metrics for Insight and Decision Support
• Automatic Risk Registers that give managers the information they need real-time
• How to leverage what you know across your enterprise using the HUAA (Heard,
Understood, Acknowledged, Actioned) process that works!
• Enabling Technology and the Dos and Don’ts
Mike Bearrow, Global Process Safety Leader, Rolls-Royce

opexinenergy.iqpc.com enquire@iqpc.co.uk 705.707.1301

PRE-CONFERENCE WORKSHOPS Monday, February 25, 2019
12:45 Networking Luncheon for workshop attendees
1:15 Workshop E: Human Factors and Procedures: What reliably
effects procedural adherence AND what can you do about it?!
Dr. S. Camille Peres will share state of the art research identifying variables that reliably
influence procedural adherence. She will talk about how to implement effective
procedural designs and practices for safe and effective operations.
• Learn why workers’ experience level and task frequency strongly influences
procedural adherence
• Learn current “best practices” for safety and hazard statement designs
• Understand how Operational Excellence can be compromised when procedural
systems do not support workers’ performance
• Get hands on experience with writing procedures
Camille Peres, Associate Professor, Environmental & Occupational Health, Texas A&M
3:15 Networking break for workshop attendees
3:30 
Workshop G: Critical success factors in Operations Excellence Management
System (OEMS) design and implementation: Why, How, and What
Many companies have implemented management systems to improve conformance and
execution in order to achieve a better state of performance in the pursuit of Operational
Excellence. Companies like Andeavor, Marathon Petroleum, Chevron, Exxon and Koch have
had tremendous success with their management systems. However, many other companies
have found their management systems bureaucratic, costly, complex, and ineffective. This
session will highlight the critical success factors in Operational Excellence Management
System (OEMS) design and implementation.
•W hy dynamic, constantly evolving, and combined Operational Excellence Management
Systems are needed more than ever
•H ow to define the “Size of the Prize” and deliver value through implementation of OEMS
•U se of Lean Principles, Plan-Do-Check-Adjust, and the Six Sigma Methodology to build
new and improve existing OEMS
•W hy Operational Discipline (OD) system is needed to execute the Operational Excellence
Management System
•B ring OEMS to Life with Leadership to Life (L2L) – Sustain it with Operational Discipline
(OD), Human Factors, and Behavioral Science
•E xecutive Stewardship, Operational Leadership, and Tactical Ownership
Grigor Bambekov, Director, Performance & Business Excellence, Andeavor Logistics
5:30 Workshops Conclude
opexinenergy.iqpc.com enquire@iqpc.co.uk
1:15 Workshop F: Accelerating your Digital Strategy – and the
Action Plan to Make it Happen
• Understanding the potential impact of digitization on your business – and your
people
• Selecting, designing and installing operations systems to ensure operations
availability and integrity
• Fostering a culture that accelerates technology adoption
• Integrating Process Control Networks with data management, optimization and
reporting systems
• Assessing and ensuring readiness for operations, taking into consideration
all aspects of the transition, including operational processes, roles and
delegations of authority, legal and/or operations documentation, data and IT
systems, resources and competencies; and governance
• How do you identify – and then develop - the digital skills and capabilities you
need?
Workshop H: Practical Application of AI, Machine Learning
3:30 
and IoT for Operational Excellence
•U nderstanding value streams in the context of Industry 4.0
•T he evolving role of intelligent assets in a value stream
•B asics of AI and Machine learning in the industrial context
•M apping AI to business needs – selection criteria
•A chieving operation certainty with AI:
- Asset reliability
- Operation optimization
•S electing, designing and installing AI and IIOT systems for operational
certainty
705.707.1301
EXECUTIVE MASTERCLASS AND DINNER Monday, February 25, 2019
Sp
Monday, February 25, 2019 • 5:45 to 8:00 pm
lim ace
ite is
Culture and Business Transformation: d!
!!
Making the Impossible, Possible
Jose Pires, Former Global Vice President of Enterprise Business Improvement & Productivity, Andeavor Corporation
If “culture eats strategy for breakfast”, operational excellence, safety, and high reliability may easily become side dishes. Nearly 90% of all major
organizational initiatives or programs die a slow death, systematically chewed up by the jaws of culture. Let’s break the cycle and serve a dinner of
best practices from great, enduring organizations that have transformed their cultures into their greatest competitive advantage.
This Executive Masterclass and Dinner session will highlight effective mechanisms and practical approaches for cultural transformation:
• Evaluating cultural status, history and resistance to change
• Intentionally designing a culture for competitive advantage
• Identifying and engaging cultural champions, influencers, and leaders
• Engaging and energizing the workforce to implement change that creates value
• Accelerating leadership development aligned with the new culture
• Transforming apathy and complacency into a purpose driven organization that delivers results

ABOUT JOSE PIRES

José Pires serves as Global Excellence & Innovation (E&I) executive leader and advisor for startups, scaleups
and Fortune 500 companies, where he oversees the global identification, prioritization and execution of
high value business improvements and innovations for the companies, business partners and customers in
multiple markets.

Pires has held Excellence & Innovation leadership positions in large, global companies in the electronics
(Sony), semiconductor (Cymer-ASML), food (Nestlé), energy/water/telecommunications infrastructure (Black &
Veatch) and oil & gas/energy (Andeavor-MPC) industries. Throughout his career, Pires developed and refined
E&I as an award winning program to accelerate innovation, leadership development, strategy execution and
value creation globally.

Excellence & Innovation combines disciplined innovation methods with elements of venture capitalism,
crowdsourcing and collaborative leadership to deliver rapid and sustainable business improvements and
innovations in any industry.

opexinenergy.iqpc.com enquire@iqpc.co.uk 705.707.1301

MAIN CONFERENCE DAY ONE: Tuesday, February 26, 2019
7:00 Registration and check in

8:00 Welcome from conference director

Leslie Allen, Managing Director, IQPC

8:05 Chair’s opening address

8:15 Meeting New Challenges – and Opportunities - to Emerge Stronger Than Ever
Companies in hazardous industries face a challenging environment today. Operational excellence is as
Great job guys, this
KEYNOTE

important as ever, but the current market dynamics demand more. They must operate more efficiently
PANEL

than ever while maintaining high safety and environmental protection standards New business models,
service excellence, and top-tier data capabilities are needed to win.
This executive roundtable will bring together five business leaders to shine a light on what its going to
was my first OPEX
conference and won’t be
take to ensure that even in a challenging market, revenue growth leads to higher returns.

Enabling and delivering Operational Excellence through Operational Discipline

9:00 
Many companies have implemented formal management systems in an attempt to improve execution
and achieve Operational Excellence. While a few companies have had tremendous success with their
my last
management systems, many other companies have found their management system has become
bureaucratic, costly, and ineffective. Even worse, they have found their management systems added more
layers of complexity that further weigh upon the companies’ performance. Grigor Bambekov is Andeavor
Duane Kichton
Logstics’ Director of OEMS and Risk Management. In this enlightening case study Grigor will share the Director, Asset Information
STUDY
CASE

company’s journey to operational excellence, including how they are:

• Driving OEMS implementation through Operational Discipline: Why its not just about compliance Suncor Energy
• Building the most compelling case for deeper OEMS commitment by cascading discipline
• Getting leadership to focus on and support your Management System and Operational Discipline
System
Grigor Bambekov, Director of Performance & Business Excellence, Andeavor Logistics
 Excellent conference!
Driving
9:40  Operational Excellence to the Frontline: How to translate the business
strategy into action and engage the frontline
Well done!

Arkema has 19,000 employees based in 50 countries, with 137 industrial plants and 13 research centers.
As a chemical company, safety has always been a priority at Arkema. However, following several major Robin Augustine
STUDY

acquisitions, the company found itself in a unique position: as people joined the company via mergers
CASE

and acquisitions, they often brought their previous company’s culture along with them. Arkema was Vice President, Operations
challenged with the task of implementing a uniform company strategy across several business units. In
this case study we see how the company was able to overcome these challenges and drive OE to the American Refining
front line by:
• Creating a roadmap for the implementation journey from the boardroom to the frontline
• Aligning strategy with execution
• Identify opportunities to leverage OE tools to eliminate sources of value loss in your operations
• Embedding OE in your organizational DNA by engaging all employees
• Learning along the way: recent challenges and lessons learned
Jérôme Fady, Vice President, Operational Excellence, Arkema

10:20 Morning Networking Break

opexinenergy.iqpc.com enquire@iqpc.co.uk 705.707.1301

MAIN CONFERENCE DAY ONE: Tuesday, February 26, 2019
LEADERSHIP & CULTURE
10:45 Cultural Change Programs: Understanding how
to make culture change happen to drive out risk
and enhance operational excellence
• How can we define culture?
• Implementing changes in leadership thinking and
behaviours to drive out operational risk and support
CASE STUDY
transformation
• Leadership and culture change: why it needs to start at
the top
• What are the stages of culture change – can we ‘learn’
a new culture?
• Identifying the fundamentals of a culture change
program
Alexander Breskvar, Corporate Vice President, Quality,
Siemens Gamesa Renewable Energy
11:15 G
 etting better at getting better: Building a
culture of innovation
EXPERT INSIGHTS
• How to build a culture of innovation in your
organization: Why this critical now more than ever
• Turning ideas into value quickly: Changing
organizational culture for innovation to succeed
• What is the role of leadership in driving innovation and
supporting organizational change
• What are the core values, behaviors, etc. necessary to
build a culture of innovation
• Taking a long term view to address short term conditions:
how can companies balance a drive for innovation at a
time when everyone is focused on cost out?
11.45 U
 nderstanding the connection between
culture and safety, environmental and financial
performance
PANEL DISCUSSION
• What’s the link between culture, reliability and
Operational Excellence?
• With so much volatility and risk in hazardous industries
today – what impact can culture change can have on
safety performance? environmental performance?
compliance? financial performance?
• Where should the responsibility for changing culture sit
in an organization?
• Can you measure organizational culture?
•W  here do you start when it comes to changing culture?
Gregg Kiihne, Director, Process Safety, BASF
opexinenergy.iqpc.com
Choose between Tracks
NEXT GENERATION HEALTH & SAFETY
Philippe Guillard, Sphera
10:45 The path to Safety Excellence through
Operational Discipline: Balancing the focus on
low probability high consequence events with
high probability low consequence events to
change culture and behaviors
• What does it mean to achieve excellence in health and
CASE STUDY
safety?
• Designing a model that integrates safety maturity within
a management system framework to drive consistency
and provide clear expectations
• Creating standardized approaches to business functions:
Centralizing knowledge and oversight, while giving
flexibility in implementation
• The cultural transformation: Focusing on employee
mindset and behaviours – the critical role of front line
supervision
David McKay, Head, Maintenance, Reliability & Integrity,
11:15 Auditing your Process Safety Program: Ensuring
Continual System Improvement
EXPERT INSIGHTS
• The latest tips and tricks for auditing your process safety
program
• What’s required to be successful? Designing a model
that’s broad enough to be applicable to all of your assets
• How can we better learn from our mistakes?
11.45 Reducing Contractor Safety Risk: Promoting
transparency, clear communication and safe
operations
PANEL DISCUSSION
• Reducing the Operational Excellence “disconnect”
between suppliers and operators
• Monitoring contractor performance - contractor health
and safety audits - spot checks and incident reports -
near miss and hazard reporting
• Successfully modelling system wide risk management
and scenario planning processes
• Overcoming the challenges of executing OE in
company-contractor relationships
• What to do when you find gaps with supplier continuous
improvement efforts
• Rewarding contractors for strong commitment and
performance
• Meeting supplier’s expectations for a mutually beneficial
relationship
enquire@iqpc.co.uk
ASSET OPTIMIZATION
10:45 A
 sset optimization: Reducing risk and improving
reliability for world class operations
• Creating a greater focus on process safety issues through
tools such as risk assessment and risk registers
• Responding to risk by considering root cause analysis and
weekly downtime reports
PANEL DISCUSSION
• Asset optimization: Framework approach to establishing
an asset management and reliability program
• Evaluating your ‘as-is’ baseline and setting your ‘to-be’
improvement goals - Who should be involved - How to
do we measure improvement (Establishing KPIs) - Gaining
executive and employee support
• Applying Operational Excellence tools to enhance asset
reliability and performance
• Addressing reliability and integrity challenges
• Getting employees at all levels to consistently perform
monitoring, root-cause analysis, follow-through and more
Greg Bussing, Director, Enterprise Business Improvement,
Marathon Petroluem
Hess Corporation
11:15 R
 eal time performance optimization: Leveraging
Artificial Intelligence in Hazardous Industries
EXPERT INSIGHTS
• Using Machine learning and AI for equipment
condition monitoring and predictive analytics
• How can a production engineer use this technology to
optimize his work day?
•H  ow can AI really drive bottom line benefits for your
company?
• What about the risks?
11.45 R
 educing Operational Risk: Delivering capital
and maintenance projects with less risk and
superior returns
PANEL DISCUSSION
• What specific steps can be taken to boost return on
capital employed? Given the current market conditions,
should there be tighter criteria for project approval?
Should we be reducing inventory? Sharing risk models
with partners and suppliers?
• Improving collaboration between project execution
teams and removing silos
•W  hat are the largest challenges today for keeping
projects on time and on budget?
• How should companies be tracking the progress of
complex, capital intensive projects?
Hani Noshi, Manager, Projects Center of Excellence,
BHP Billiton
705.707.1301
MAIN CONFERENCE DAY ONE: Tuesday, February 26, 2019
DIGITAL TRANSFORMATION: Achieving dramatic improvements in productivity, flexibility, and speed
As energy, chemicals, and resources industries are constantly seeking new ways to maintain profitability, digital is a critical part of the answer, offering companies the possibility of a radically more efficient way of operating.
IT is now a core business asset, repositioned as a center of value creation, insight and innovation. Digital platforms have given us the ability to collect, connect and manipulate data more easily. Analytics provide us with
greater insight, and Artificial Intelligence and machine learning are transforming the way we work. Robotic Process Automation (RPA) is driving rapid cost reduction by automating high-volume, repetitive processes. Using
IoT technology, we can create an asset ecosystem – all interconnected and intercommunicating– to provide us with vital information about those assets. During this part of the program, delegates can explore the latest
digital tools and methodologies, choosing the specific track sessions that best support where they are on their digital transformation journey. These cutting edge sessions will be interactive discussions and will be capped
at 100 attendees to ensure all delegates get the opportunity to ask their most pressing questions and ensure you walk away with actions you can take back to the office and share with your team.

Choose between Tracks

1:10 New Paradigms in Mitigating Unplanned Events 1:10 Unlocking Human Potential with Robotic Process  ext Generation Operational Excellence with
1:10 N
Caused by Human Error Automation Physics-based Digital Twins

Failure to follow established standard operating procedures continues • What

to be the single most repeated cause for process safety incidents.
Academic research points to the cognitive decision-making disconnect
between executing the procedure manually and the level of automation
applied to the process. Computer augmentation of written procedures,
mobile-enabled with real-time links to a process control system, is a
missing capability which could error-proof manually executed tasks.
We will explore advances in platform-neutral computer
technology, including breakthroughs such as augmented
reality, which could provide cost-effective alternatives
to the traditional hardwired approach of deterministic
STRATEGY
automation solutions to reduce human factor errors.
Chris Kourliouros, Director, Product Marketing, NovaTech
1:40 D
 igital as a driver of efficiency,
business improvement and problem solving
 are the specific opportunities, challenges and best practices to take • New,
 patented technology that overcomes the limitations of the industry
advantage of this dynamic technology to drive business results today? standard simulation tech, Finite Element Analysis
• Have you considered the creation of a ‘virtualized workforce’ that • Sensor-enabled,
 real time condition-based monitoring of fixed and
emulates the rapid automation and execution of repetitive steps in floating assets, that uses machine learning and AI to empower predictive
a process interaction with systems in the same way as a human user, maintenance
meaning no complex system integration required? • The
 only technology of its kind to be compatible with
• How RPA can free up your employees to do more value digital oilfield technology and the IIoT
added work and achieve more on a daily basis • Case
 study of a physics-based Digital Twin of a FPSO
John Bell, Senior Vice President, Akselos DIGITAL
RPA TWIN
1:40 Digital Implementation of PSM: What is it and why 1:40 The Digitally Enabled Worker: Supporting your
should I care? workforce through digital transformation

The Energy sector is changing: the challenging economic landscape
has forced businesses to scrutinise their operations in pursuit of
greater productivity and asset efficiency. Meanwhile, the market is
growing increasingly diverse as renewables mature and new entrants
emerge. Digital is becoming increasingly pervasive as companies
turn to technology to modernise processes and deliver competitive
advantage. From remote monitoring and automation, to data analytics,
asset visualisation and HPC, digital technology
is changing the game. This transformation has seen DIGITAL
IT become a core business asset, drawn from a INFRASTRUCTURE
background support role and repositioned as a
centre of value creation, innovation and insight.
2:10 Real time production optimization: Leveraging
Artificial Intelligence
• Using Machine learning and AI for equipment condition monitoring
and predictive analytics
• How can a production engineer use this technology to optimise his
work day?
• How can AI really drive bottom line benefits for your
company? AI
• What about the risks?
Process Safety by definition is data intensive and anything that can speed up • F
 ostering a culture that accelerates technology adoption
or improve accuracy for PSM is a benefit to the facility and certainly to the • Understanding
 the potential impact of digitization on your business – and
PSM staff.  PSM elements such as Process Safety Information, Management your people
of Change and Mechanical Integrity are data heavy and can take a long • How
 do you identify – and then develop - the digital skills and capabilities
time to look up necessary information.  Why digitizing the information and you need?
using data warehouses the necessary data can be made available nearly
instantaneously to multiple people simultaneously.
Dan Lebsack, Global Process Safety Management Lead, BHGE
DATA DIGITAL
MANAGEMENT WORKFORCE
2:10 Asset Optimization: Making your operations more 2:10 Achieving OE through safe, secure and reliable IoT
predictive Solutions
Energy companies now sit on vast proprietary data pools. By becoming • H ow IoT technology can drastically reduce risk in plants and production
good data refiners and being increasingly customer-focused, they will • L earn how to leverage the opportunities of IoT
achieve remarkable improvements in processes across the value chain. All of • D iscover safe and secure technology to build into your IoT devices to
this needs to be done using a rigorous management of change protect the integrity of your operations
process and significant process or technology change should • E xplore how to design reliable operations into your IoT
include considerations on safety and risk management, ASSET devices IOT
OPTIMIZATION
governance, organization and communication to ensure • Building
 the appropriate algorithms to process and
a safe transition. respond to real time data

2:40 Solution Insight Session Branded as “the best networking session I’ve ever attended” by a number of past Summit delegates, this structured networking session is the ideal opportunity for
you to capitalise on time out of the office by speaking to the experts in attendance and learning about the solutions available to your specific OE challenges. How does it work? It’s easy. You spend
seven minutes at a table of your choice, and when the bell rings you’ll be directed to the next one to start another round of networking. At the end of the session you’ll have met most of your peers,
and if you haven’t, you can continue into the networking cocktail reception at the end of the day.

opexinenergy.iqpc.com enquire@iqpc.co.uk 705.707.1301

 MAIN CONFERENCE DAY ONE: Tuesday, February 26, 2019
Human
3:10  Factors for Humans: The Neuroscience Behind Getting Safety Critical Tasks Done Right
This session highlights the need for organizations to ensure strong understanding and application of human factors interventions that
are embraced by the workforce and truly reduce exposure and risk. The discussion will feature case study examples of how human
Thank you for
INSIGHTS

running such a
performance errors with Serious Injury and Fatality potential occur at work, and how neuroscience can inform optimal intervention
EXPERT

design for reliably safe actions and outcomes. Objectives:

• Understand how a Brain-Centric Approach improves performance reliability

good conference.
• Review the key elements of a successful human performance intervention
• Consider how your organization can incorporate a human-centered reliability initiative
David Musgrave, Vice President & Consulting Leader, DEKRA

Rajni Walia, Principal Consultant, DEKRA
It is always
A large
3:40  scale, complete turn-around transformation case study: How Veolia drives significant efficiency
and growth from their courageous business process and architecture reengineering project
Veolia Group, headquartered in France, is a $30B company with 164,000 employees worldwide. It has four main service and utility
difficult to justify
areas traditionally managed by public authorities – water management, waste management, transport and energy services. The vast
Business Management experience with Veolia Group of Madalin Mihailovici, Mihai Savin, Irina Munteanu and their Colleagues within
the Apa Nova Bucharest Management Team was combined with Cristian Matei’s experience who - after 20 years working with ABB,
the time away
KEYNOTE

Alstom Power or General Electric as Global Head of Operational Quality & Continuous Improvement or Global Head of Learning &
Development - joined Veolia in 2016 as Head of Transformation. In this inspiring case study, they will take the audience through the
company’s transformation journey, including insight into:
from work for a


• “The burning platform” and how to deal with crisis management - while transforming problems into opportunities
• Using a three-phased holistic approach to re-engineer business processes and organisational architecture achieve higher business
performance
conference but


• Putting necessary tools and methodologies in place to transition from opinion-based leadership to a data-driven organization
• How to design continuous improvement management processes to continuously exceed all stakeholders’ expectations while creating
the self-sharpening organisation
it was really
Cristian Matei, Head of Business Transformation, Veolia
worth it.
4:20 Innovation Acceleration: Ideas, Methods and People
Field and
BIG IDEAS KEYNOTE

In a fast changing world, how do you build a culture where extraordinary innovation becomes ordinary? A culture that lasts and
consistently delivers exponential leaders, growth and value creation. The key ingredients to innovation acceleration are not what you
Offshore manager
SPEAKER

see portrayed most often in themedia. Great, enduring organizations know what it really takes to create and, most importantly, scale
innovation. We will explore how to blend disciplined innovation methods with elements of venture capitalism, crowdsourcing and
collaborative leadership to deliver rapid and sustainable business improvements and innovations in any industry.
Eni UK LTD
José Pires, Former Global Vice President and Director of Business Excellence, Andeavor

5:00 Day One closing remarks and conference adjourns

5:00 Networking Cocktail Reception for all Conference Attendees, Speakers and
Sponsors
 ith 150+ attendees at the Operational Excellence in Energy, Chemicals & Resources Summit, take advantage
W
of this opportunity to meet new industry colleagues and reconnect with old ones. Plus all of our conference
speakers and sponsors will be present - an exceptional time to follow up on ideas you've heard throughout
the day and continue the conversation!

opexinenergy.iqpc.com enquire@iqpc.co.uk 705.707.1301

MAIN CONFERENCE DAY TWO: Wednesday, February 27, 2019

7.30 Check in and Networking Breakfast

I have made great
8:00 Chair’s Opening Remarks
connections at these
8.10 Anglo American FutureSmart Mining: Creating new realities for mining
conferences. I have
Anglo American is embarking on a digital journey as part of its mission to reimagine mining to
improve people’s lives. How is our technical portfolio, deep expertise and sincere commitment to
recommended them to a
unlocking our full potential – and more – going to take us to that positive and sustainable future?
number of my colleagues.
KEYNOTE

• W
 hat is the role of digital technologies in FutureSmart MiningTM and how do you go about

embarking on a journey of digital transformation?
• H
 ow does one build a culture around digital transformation The whole IQPC OpEx
• W
 hat is the role of software architecture and design in enabling the digital transformation
journey. team is fantastic. Everyone
Arun Narayanan, Chief Data Officer, Anglo American
is always
Acceleration
8:50  of People Potential in an Era of Change: FutureSmart so helpful and friendly.
Learning at Anglo American
As we look toward the operational environments of tomorrow, we see a future very much Julie Thyne
influenced by modernization and automation. However, while technology is an important driver
in our future operational landscape and capital investment in these endeavors continues to Continuous Improvement Leader
increase, are we keeping up to speed with our innovation around people development? How are
we proactively positioning our workforce and communities for the future of work? In this session,
Dow Chemical
we’ll discuss FutureSmart Learning at Anglo American and the manner in which it’s strategically
CASE STUDY

positioned to achieve our burning ambition of reimagining mining to improve people’s lives,
including:
• L everaging of artificial intelligence to target skills of the future and proactively build skills ahead
of the pace of technology change
• Creation
 of differentiated, adaptable, and connected learning experiences, designed to reach
the workforce in real time in the flow of work
• Real
 time learning analytics, tied to measurable business outcomes, that monitor the
effectiveness of workforce development and inform future people innovation and change
Jennifer Rogers, Head of Learning, Anglo American

This is one of the best conferences that I have ever attended!

Bonnie Schwartz, Vice President, EH&S, Calpine Corporation

opexinenergy.iqpc.com enquire@iqpc.co.uk 705.707.1301

MAIN CONFERENCE DAY TWO: Wednesday, February 27, 2019
9:30 Networking Break

Mastering
10:00  the Digital Imperative: Applying better analytics to find Greatly appreciate the
untapped cost efficiencies
• Dealing
 with issues as – or even before – they arise, using actual figures to make fact- opportunity to participate
based decisions
STUDY

and as always, a top-notch

CASE

• Enabling real-time interaction with the information you need to manage your area
of responsibility – whether it’s the entire company or a specific region, field, well,

maintenance activity, or opex budget
• Combining enterprise data with real-time operational data
event. From several
• Gaining a real-time perspective of how your operations and asset are doing at
any given moment – along with the insight to trigger the right actions needed to
discussions with attendees,
maximize operational excellence
these events provide
10:40  ransforming Field Productivity: Building a Digital Worker Platform
T significant insight into
at Duke Energy
Empowering field workers has been a challenge for many industries including the energy, operations/ execution in our
chemicals and resources industries. Useful technologies such as augmented reality,
STUDY

industry and are key to

CASE

mobile tracking and drones remained inaccessible for a long time. Increasing customers
expectations, more challenging cost structures, safety and reliability targets are pushing us
to transform the traditional field worker into a digital one.
The session will discuss the challenges and opportunities facing the digitization of the field
alignment between
work activities and the impact on productivity at Duke Energy. We will discuss examples of
enabling workers with new digital tools and highlight their path to adoption. Metrics and companies for successful
value capture for the newly created digital experience and the translation of time savings
into real value creation. outcomes.
Remi Raphael, Director, Business Transformation, Duke Energy
Ricardo Layton
Vice President of Global Operations
UniversalPegasus International

I found this event extremely beneficial. My team was fascinated by the

opportunities, quality presentations, and the great earnings and networking.
Grigor Bambekov, Director, Performance & Business Excellence, Andeavor Logistics

opexinenergy.iqpc.com enquire@iqpc.co.uk 705.707.1301

MAIN CONFERENCE DAY TWO: Wednesday, February 27, 2019

INTERACTIVE ROUNDTABLES ON NEXT GENERATION OPERATIONAL EXCELLENCE

11:20 Adapting to today, Building for tomorrow: Closing the Operational Excellence “Execution Gap”
Without question, our industry is in transition. We are all doing more with much, much less – and rightsizing Operational Excellence to adapt to today and
build for tomorrow. But rightsizing doesn’t have to mean downgrading: forward-thinking companies are laying the operational excellence groundwork for
the future.
This interactive session will allow you to consider the key requirements for success in the current business environment and beyond. You’ll identify where
you feel gaps exist within your own organization or program and then choose the specific roundtable that is best aligned with those gaps and meet with
other industry peers with the same ‘gaps’. Designed to enhance the level of collaborative, strategic discussion and idea sharing, these facilitated interactive
roundtables will help you walk away with actions you can take back to the office and share with your executive team.

Better with
Innovation Bots: Opportunities,
Process Safety: Acceleration: Making challenges and best
Ensuring Continual Innovation part of your Meeting Production practices for robotics
System Improvement Organizational DNA Targets While Improving technology in hazardous
Jose Pires, Former Environmental Industries
Gregg Kiihne, Director,
Global Vice President Stewardship: It can be Ranjana Mehta, Assistant
Process Safety Expert
& Director of Business done Professor, Industrial
Services, BASF
Excellence, Systems Engineering,
Andeavor Texas A&M

Reducing Design
Operational Risk: Thinking: How
Delivering capital Asset Optimization: to redesign your
maintenance projects Making the most of organization for 21st Incident Management:
with less risk and superior your assets in a tough Century Challenges Why are we failing to
returns market Cristian Matei, Head learn?
Hugo Ashkar, Global of Business
Risk Manager, Transformation,
BP Veolia

opexinenergy.iqpc.com enquire@iqpc.co.uk 705.707.1301

MAIN CONFERENCE DAY TWO: Wednesday, February 27, 2019
12:00 Networking Lunch

Connecting Operational Excellence to the Bottom Line

1.00 
There has never been a more critical time for oil and gas companies to be focused on
Operational Excellence – its critical not just for survival but in order to thrive in the years
ahead. The innovators that have strategically invested in operational efficiency programs
are demonstrating their operational resilience – while marginal operators must significantly
improve in order to position themselves for long-term growth in an increasingly competitive
PANEL DISCUSSION

marketplace. With so many companies hampered by complexity and inefficiency, now is the
time to optimize your operations to yield more productivity and fully harvest the benefits of
technology, scale and standardization.
• Many of us have an Operational Excellence or CI program in place – but does it truly link
planning and operations to strategy? Are you getting the most business value you possible
can out of it? What about metrics – what is the true impact of OE on your business’ financial
performance? Do you know?
• This dynamic panel will discuss these issues and more – including how to reduce complexity
and variability with clearly defined standards and accountabilities, build the most compelling
case for deeper OE focus and demonstrate to your executive leaders and shareholders the
true impact that Operational Excellence can have on the bottom line.

1:40 Hand in Hand: Continuous Improvement and Automation at Shell The last two years have
Shell Downstream Global Customer Operations encompasses over 2,000 staff in 30 countries and
cover the entire offer-to-cash customer services for all Downstream Lubes and retail businesses.
Digitalization and automation are the key winning factors to ensure fulfilling customer need in an
been an excellent asset to me.
KEYNOTE

The information is fantastic!

efficient and effective way. This case study will demonstrate how Continuous Improvement and
automation go hand in hand in transforming Shell’s operations in a global setting.
• How RPA (robotic process automation) and CI work together to enable even more efficiencies
• Using CI to identify automation opportunities through value stream mapping
• ESS (Eliminate, Simplify and Standardize) prior to A (automation)
• Building CI and RPA into culture to sustain improvements
Linda Hui, Global Customer Operations Continuous Improvement Manager, Shell Oil Company Mark McMillan
2.30 Chair’s summary and close of conference
Director, OpEx
Newalta

Ive attended many of this team’s summits all over the world. I’m
constantly impressed with the high quality topics and presenters.
David Loyd, Chief, Safety and Test Operations, NASA

opexinenergy.iqpc.com enquire@iqpc.co.uk 705.707.1301

See what past attendees have said about our Operational Excellence Summits
I have made great connections The last two
at this conference. I have years have been
recommended IQPC conferences to an excellent This is one of the best
a number of my colleagues, both
asset to me. The conferences that I have
inside and outside of my company.
The whole IQPC OpEx team is information is ever attended!
fantastic. Everyone is always so fantastic! Bonnie Schwartz, Vice
helpful and friendly President, Environmental
Mark McMillan Health & Safety, Calpine
Julie Thyne Continuous Improvement Director, OpEx
Leader, Dow Chemical Newalta

Great event helping galvanize what value Great conference where I

OE can bring to an organization and many get to meet with and learn
practical examples of how to take that next from peers in the industry.
step. Knowing success has a 5-10 yrs. There is a strong need for
implementation timeline, it is a great forum knowledge and best practice
to learn from industry and meet critical sharing in the resource
contacts industry and this conference
Sheldon Kropiniski Manager, Production Reliability addresses that need
and Optimization, Progress Energy Vien Dang Director, SSR Mining

I attended for the past Great presentations that Every year you gather
two years and I brought an helped me to see where talented and knowledgeable
additional 6 people from my company has done well people to participate in the
our company based on how or where we could have event. The event is very
impressed I was with last possibly done if we would valuable and all of the IQPC
year’s conference. Great to have had some of this team members are
see you’ve again exceeded insight extraordinary!
my expectations!
Mark Mehl, Continuous Alberto Windmuller Director,
Brian Kilbreath, Director of Improvement Leader, BASF Technical Services, Husky Energy
Operations, Kinder Morgan Corporation

The event was the most well-

This has been, by far, the most prepared, comprehensive,
valuable event I have attended - both pertinent event I’ve attended in a
from a networking and an informational long time. It vastly exceeded my
standpoint. Bojana and team were expectations for format, content
absolutely amazing in making and customer service. I realize a
connections and in personalizing the lot of effort goes into putting
benefits for all involved. Great work events together...this staff made it
look easy!
Michelle Stepp VP Compliance and Ops
Excellence, VantEdge Oil & Gas Kathleen Hendricksen, HES Team Leader,
Chevron

opexinenergy.iqpc.com enquire@iqpc.co.uk 705.707.1301

SPONSORSHIP AND EXHIBITION OPPORTUNITIES
The Operational Excellence in Energy, Chemicals & Resources Summit is attended every year by over
150 heads of operations, OE, HSE, maintenance and reliability operating in hazardous environments.
Focused and high-level, the event is an excellent platform to initiate new business relationships,
increase brand awareness and establish your company as a thought leader in the industry.

There are so many ways to get involved:

INTERACTIVE MORNING & AFTERNOON
DISCUSSION GROUPS NETWORKING BREAKS

EVENING
LANYARDS PENS RECEPTION

RAFFLE
SPONSORED
TRACKS

THOUGHT
BRANDING LEADERSHIP NETWORKING

SOCIAL MEDIA
EXHIBITION SPACE

NOTEPADS SPONSORED CLIENT

TESTIMONIALS DEMONSTRATION
BAGS SESSIONS
PRE-CONFERENCE PRIVATE LUNCH
WORKSHOPS
SIGNAGE FOCUS DAYS
PRIVATE INVITATION-ONLY
ONSITE POLLING FUNCTION

For more information and to discuss the right opportunity, contact Leslie Allen at 705.707.1301 or sponsorship@iqpc.co.uk
THANKS TO OUR 2019 SPONSORS

PREMIER SPONSOR
www. sphera.com
For more than 30 years, Sphera has been committed to creating a safer, more sustainable and productive world by advancing operational
excellence. Sphera is the largest global provider of Integrated Risk Management software and information services with a focus on Environmental
Health & Safety (EHS), Operational Risk and Product Stewardship. The Chicago-based company serves more than 3,000 customers and over
1 million individual users across 70+ countries. Sphera is a portfolio company of Genstar Capital, a leading middle-market private equity firm
focused on the software, industrial technology, financial services and healthcare industries.

ASSOCIATE SPONSORS
www.akselos.com
Akselos is a digital technology company headquartered in Switzerland, with operations in Europe, the USA and South East Asia. The company has created
the world’s fastest and most advanced engineering simulation technology, the predictive digital twin, to protect the world’s critical infrastructure today and
tomorrow. The technology has the power to revolutionise how we build and manage our large-scale assets, and pushes the boundaries of what modern
engineering and data analytics can achieve. Developed by some of the world’s best minds, the MIT-licensed technology builds something far beyond the
capability of a conventional digital twin, allowing operators to monitor an asset’s condition in real time, as well as to see the future with predictive analytics.
www.dekra.com
In a world of risk, DEKRA is advancing the cause of safety at work. DEKRA is a consultant and partner to many of the world’s largest chemical, oil
and gas, transportation, utilities, pharmaceutical, and agriculture companies. With a passionate, scientific approach to transforming safety, our clients
mitigate risk to their employees, assets, and reputation in a quantifiable manner—and in the process, enhance business performance. DEKRA has over
500 employees in 22 offices and 16 countries. We are a service unit of DEKRA S.E., a global leader in safety since 1925 with over 35,000 employees.
www.highrelgroup.com
High Reliability Group is the premier High Reliability Organization management consulting firm. We help our clients improve operations and become
High Reliability Organizations based on the principles of the US Nuclear Navy. Our consultants have decades of operational leadership in both the
US Nuclear Navy and other hazardous industries such as Oil & Gas and Electric Utilities. If your organization wants to improve operational efficiency
and performance, reduce risk through better safety and compliance practices, implement a more effective and sustainable management system,
and develop great leadership and teams, we can help you down the path to Extreme Operational Excellence.
www.novatechweb.com
NovaTech is a producer of automation solutions for the process and power industries. Our products and services simplify complexity, reduce risk and
extend the capabilities of the engineers and organizations making the world’s power grids and essential process industries more reliable, efficient,
sustainable and secure. NovaTech AMP™ software combines digital procedures, mobile applications, analytics, and automation into an IIoT-enabled,
connected worker platform that helps manufacturers mitigate the risks and consequences of incidents caused by human error. Drawing from our
decades of process control expertise, AMP bridges the gap between plant personnel, control systems, and standard operating procedures, ensuring
the accurate execution and validation of manual tasks.
www.visiumkms.com
VisiumKMS, a Rolls-Royce solution, is a world-class operational risk management software solution. The Rolls-Royce VisuimKMS solution empowers
organisations to improve safety performance, manage changes, assess risks, ensure quality and compliance, and streamline business processes –
all from one seamless package. With over 1,000,000 licensed users, VisiumKMS is a comprehensive suite of applications for managing all change,
incidents, corrective actions, audits, operational excellence, continuous improvement, recommendations, risk assessments, recurring tasks,
communication, and risk intelligence. VisiumKMS has been actively used by industry leading companies for over 20 years by users around the world
speaking a multitude of languages to document and improve operational excellence.
www.voovio.com
Voovio’s simulation and productivity tools for industrial field operations save money and lower operational risk. Thanks to our intuitive and user-
friendly tools, we boost performance, reduce downtime and solve industrial training and knowledge transfer challenges. Voovio’s power lies within its
proprietary digital replica solution, which is coupled with critical operating procedures so that operators can review, practice and execute them without
risk of errors.

opexinenergy.iqpc.com enquire@iqpc.co.uk 705.707.1301

THANKS TO OUR 2019 SPONSORS

EXHIBITING SPONSOR
www.devonway.com
DevonWay helps some of the most complex, high reliability organizations in the world improve efficiency in their operations and reduce the risk of failure.
DevonWay is tailored to your exact business rules, data, and workflow, minimizing change management and virtually guaranteeing project success.
Customers such as Entergy, Framatome, and DTE Energy use our software to help them comply with changing regulations, improve quality and safety, and
resolve deficiencies, and our U.S. based experts are available 24/7/365 after implementation to ensure you meet your goals over the long term.

www.enablon.com
Enablon, a Wolters Kluwer business, is the world’s leading provider of Sustainability, EH&S and Operational Risk Management Software. More than
1,000 global companies and 1 million users rely on Enablon software solutions to minimize risks, ensure compliance and continually improve operational
excellence. Enablon offers the industry’s most comprehensive enterprise EHS software platform with technology, content and services that help large &
complex organizations manage EHS compliance and improve performance.

opexinenergy.iqpc.com enquire@iqpc.co.uk 705.707.1301

OUR 2019 MEDIA PARTNERS

www.energydigital.com
Energy Digital is an innovative digital platform aimed at bringing business executives up-to-date with cutting-edge insight and trends from across the energy industry. Their
team of experts provides compelling coverage of the Energy sector, while assembling the premium Energy Digital magazine, delivered monthly to an exclusive global
community of industry leaders and decision makers. Their digital platform includes a website and magazine experience that invites their audience inside the world of energy
through comprehensive insights, updates and analysis about the sector.

www.oilfieldtechnology.com
Oilfield Technology is the premier source of technical and analytical information for the global upstream oil and gas sector.
Every issue of this globally distributed publication includes: industry news, regional reports and keynote articles from major oil and gas companies, and detailed technical
articles covering exploration, drilling and production technologies.

www.manufacturing-journal.net
Manufacturing-Journal is industry-focused International business magazine. Surveys demonstrate that is required reading for top managers across the whole spectrum of
international manufacturing industry and in all major European countries. It’s this diversity in depth that makes “Manufacturing-Journal” the forum of choice for international
companies in so many fields. So, when major corporations through the Continent have a story to tell, time and again they choose “Manufacturing-Journal” to tell it.

www.manufacturingglobal.com
Manufacturing Global is an innovative digital publication aimed at bringing business executives up-to-date with the latest news, information and trends from across the
manufacturing industry. Our digital platform includes an interactive website and magazine experience that will bring you inside the world of manufacturing, including comprehensive
insight and analysis into the sector. We seek to inform, engage and interact with leading executives about key trends, technological advances, lean developments, operational
excellence and the progression of people and skills throughout the industry.

www.worldpipelines.com
World Pipelines is the international publication for the oil and gas pipeline industry, covering all aspects of pipeline engineering construction and maintenance, as well as the
technical and business issues that inform the industry. World Pipelines is published monthly, distributed internationally and independently audited (ABC). Each issue of World
Pipelines features technical articles, in-depth industry coverage and business perspectives and regional reports analysing pipeline activity around the world.

www.miningglobal.com
Mining Global is an innovative, forward thinking digital publication aimed at bringing business executives up-to-date with the latest mining news.

www.oilandgasiq.com
Oil and Gas IQ is the information based portal dedicated to providing the latest oil and gas intelligence. Our members and delegates benefit from a culmination of 100%
industry research and practical information and tools that solve critical everyday business problems.

www.refinerlink.com
RefinerLink offers a one-stop shop for oil refiners around the world to connect and efficiently leverage communal knowledge. From news and industry event listings, to job
postings, blogs, employee surveys, and community forums, RefinerLink delivers an exceptionally clean platform that consolidates top notch oil refining content.

www.insideoilandgas.com
Inside Oil & Gas is circulated in a digital and hard copy magazine format in order to meet the demands of our readers and gain maximum exposure for our customers. It is also
promoted at leading trade shows, on social media and at exhibitions. Each issue is focussed on a particular area of the industry and includes company profiles, press releases,
exhibition previews, news, views and advertisements from leaders in that sector.

www.indepthoag.com
InDepth Oil and Gas, a leading publication for the fossil fuel industry, covers news and topics for national and international companies, organisations and governing bodies,
governmental ministries, research bodies, senior political figures and various enterprises serving the value chain. We work hard to deliver industry-specific, up-to-date news.

opexinenergy.iqpc.com enquire@iqpc.co.uk 705.707.1301

OUR 2019 MEDIA PARTNERS

www.indepthnrg.com
At the forefront of the wind energy industry, NRG Journals Ltd proudly presents InDepth WIND. This innovative and forward-looking wind power magazine provides the latest news
from the wind industry, and with unrivaled inside knowledge, ensures that you are always up-to-date on new products, innovations, policies, mergers and acquisitions within the
wind power sector. As a leading global wind system journal focussing on mature markets such as Europe, the UK, USA and Canada, through to emerging economies like China and
India, InDepth WIND strives to achieve the best value for money for your clients through targeted advertising and help expand your global reach within the wind energy industry.

www.riggertalk.com
RiggerTalk.com is an Oilfield Network that allows you to search for companies and services through keyword search, category search or location search on a series of industry specific,
innovated maps. These maps allow RiggerTalk members to advertise their products or services to an industry specific audience of over 55,000 users around the world. Because
members have full control over their RiggerTalk webspace, and can update their information at any time, in real time, from any computer, the savings are tremendous. Over 55,000
oilfield professionals around the world use RiggerTalk’s innovated and industry specific maps to do their jobs every day.

www.theoilandgasyear.com
Since it was established in 2005, TOGY has developed from strength to strength to become a recognised actor in the global energy industry. By working hand in hand with
established international names and newcomers, we are now a preferred corporate and institutional communications vehicle. Our unrivalled reach into the boardroom can provide
your organisation with the essential data tools to enter fresh markets, find partners and keep you abreast of market developments

www.processexcellencenetwork.com
The Process Excellence Network is a global community for process professionals, business leaders and executives who want to improve their businesses through process and
operational excellence. Our members receive access to practical advice on business improvement tools and technologies.

www.worldoils.com
Worldoils.com (not affiliated with World OilTM) is the world’s central portal for all information for the Oil, Gas and the Offshore Industry containing news, press releases, research
companies, suppliers & services Directory, etc. It also has a jobs portal and a marketplace. Worldoils.com is also a central place for finding land rigs, Offshore rigs, barge rigs and
Oilfield camps and equipment.

www.oiltizer.com
Oiltizer® was established in 1976 and has been growing to serve as a buying and selling tool for the Oilfield Industry ever since. They deliver worldwide to the energy industry’s
active buyers four times a month.  Quick turnaround from closing dates to printing and mailing ensures that price-sensitive inventory gets immediate and maximum exposure. As the
energy market’s most comprehensive oilfield service and equipment resource, Oiltizer’s cost-per-prospect is the lowest in the industry, making it a quick and cost-effective alternative
to direct mail or advertising in other publications. 

shalemag.com
We are a publication which showcases the dynamic impact of the energy industry. The mission of SHALE is to promote economic growth and business opportunities and to further
the general understanding of how the energy industry contributes to the economic well-being of Texas and the United States as a whole. Shale’s distribution includes industry leaders
and businesses, service workers, entrepreneurs and the public at large.

www.reliabilityweb.com
The Reliabilityweb.com website is focused on information delivery of Articles, Videos, Audio Podcasts, Case Studies, iPresentation tutorials, Web Workshops, benchmark data, Tips,
and how-to information for maintenance reliability leaders and asset management professionals. Information is delivered online through the Reliabilityweb.com network of web
sites, Uptime® Magazine, a bi-monthly magazine for reliability and asset management, and a series of maintenance conferences including IMC- The International Maintenance
Conference and The RELIABILITY Conference.

oilandgasglobalnetwork.com
From the team that brought you the #1 oil and gas podcast across the globe. OGGN is the world’s first network built by industry experts, for industry experts. If you’re looking for
quality oil and gas commentary you can trust, you’re in the right place!

opexinenergy.iqpc.com enquire@iqpc.co.uk 705.707.1301

 Workshops: February 25, 2019
Main Conference: February 26-27, 2019
Norris Conference Center | Houston, Texas

Package Options For In House Industry

Professionals* Platinum Pass Master Pass Business Pass Economy Pass 3 EASY WAYS TO REGISTER
Standard Price $3,199 $2,799 $2,499 $2,299
WEB: opexinenergy.iqpc.com
PHONE: 705.707.1301
Pass Includes Platinum Pass Master Pass Business Pass Economy Pass
EMAIL: enquire@iqpc.co.uk
Access to Main Conference (February 26-27) 4 4 4 4

Membership to OGIQ Online Community 4 4 4 4

To speed registration, please provide the priority code located on the mailing
label on in the box below.
Wind down and network with your peers over cocktails
during evening drinks reception
4 4 4 4 My registration code PDFW
Please contact our database manager on +44 (0) 20 7368 9300
Post-Show Access to Power Point Conference
Presentations
4 4 4 4 or database@iqpc.co.uk quoting the registration code above to inform us of any
changes or to remove your details
Enhance your learning with access to 2 practical
4 4 4 ✘
pre-conference workshops
VENUE
Venue & Accommodation
Enhance your learning with access to 4 practical
4 4 ✘ ✘
pre-conference workshops Venue:
Norris Conference Center – Houston City Center
BMO
816 Centre,
Town 20 Roundup
& Country Blvd,Way SW, Calgary, AB T2G 2W1, Canada
Evening Masterclass and Dinner with Jose Pires, Former
4 ✘ ✘ ✘
Global Vice President, Andeavor (Tuesday, June 4) Suite 210, Houston, Texas, 77024,
USA norriscenters.com/HoustonCC
Vendors, Product and Service Providers & Consultants

n Standard Price - Main Conference only (February 26-27) $3,349 ACCOMMODATION

A LA CARTE Pre-Conference Workshop Day
$799
Choose to attend up to four workshops to benefit from comprehensive training across key strategic areas.
Simply state your workshop choices at point of registration
Executive Masterclass and Dinner with Jose Pires, Former Global Vice President, Andeavor
$399
Attend this exclusive workshop on Monday, February 25th, with Jose Pires, Andeavor Corporation’s Former Global Vice President of
Business Improvement & Productivity; Culture and Business Transformation: Making the Impossible Possible. It can be purchased as a
stand-alone workshop or added to the Business/Economy Pass (It’s already included with the Platinum Pass).
Please Note:
TEAM DISCOUNTS
*All ‘Early Bird’ discounts require payment at time of registration and before the cutoff
date in order to receive any discount.
n Team of 5-9 | 10% off standard rates
*Any discounts offered (including team discounts) must also require payment at the time of
n Team of 10-19 | 15% off standard rates registration. All discount offers cannot be combined with any other offer.
*All discounts only apply to ‘Package Options For In-House Industry professionals’. Not
n Team of 20+ | 30% off standard rates applicable to Vendors, Solution Providers & Consultants.
Travel and accommodation are not included in the conference fee; however we have
discounted rates at the Hotel Sorella nearby. Please see the information listed below to
make a reservation:
Hotel Sorella:
Traditional Room $179/night USD
The rates are per room night, single or double occupancy, and do not include tax,
currently at 17%.
The above rates include complimentary WI-FI in each guest room, complimentary self-
garage parking and Complimentary Breakfast.
Reservation Procedure:
You can reserve your room by calling toll free 001 866.842.0100 or direct at 001
713.973.1600 and asking for the negotiated IQPC rate at time of booking or
alternatively by clicking on the link below and completing your reservation online
https://bit.ly/2Ao4KI8

opexinenergy.iqpc.com enquire@iqpc.co.uk 705.707.1301

 Workshops: February 25, 2019
Main Conference: February 26-27, 2019
Norris Conference Center | Houston, Texas

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to the conference, you will receive a 90%
you do about it?! No credit will be issued credit
for any to cancellations occurring within seven (7) days which must occur within one
Nature of business be used at another IQPC conference
Organisation Cheque enclosed for: £ OR (inclusive) of the conference. In the event that IQPC cancels an event for any
(Made payable to IQPC Ltd.) year from the date of issuance of such credit. An administration fee of 10%
Account name: International Quality & Productivity Centre Ltd. reason, you will receive a credit for 100% of the contract fee paid. You may
Address Bank: HSBC Bank 1:15Plc 67 Workshop F: Accelerating your Digital Strategy - and
George Street, use this credit for another IQPC event to be mutually agreed with IQPC,IQPC
of the contract fee will be retained by which for all permitted cancellations.
Nature of business must occur within one year No credit
from the willdate
be issued for anyIncancellations
of cancellation. the event thatoccurring within seven (7) days
Richmond Surrey TW9 the 1HG,Action
United Kingdom
Plan to Make it Happen IQPC postpones an event (inclusive)
for any of the conference.
reason and the delegate In theiseventunable that
or IQPC cancels an event for any
Account number: 51304143
Account name: International Quality & Productivity Centre Ltd. unwilling to attend in onreason,
the rescheduled
you will date,
receive youawill receive
credit for a100%
credit of forthe contract fee paid. You may
Sort code: 40 38 18 100% of the contract feeuse paid.this
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may use
Address for this credit IQPC
another for another
eventIQPC to be eventmutually agreed with IQPC, which
IBAN:Bank: HSBC
3:30 Bank
GB59MIDL40381851304143 Plc 67 George
 Workshop Street,
G: Critical success factors in Operationsto be mutually agreed with IQPC, which must occur within one year from the
Richmond must occur within one year from the date of cancellation. In the event that
SWIFT: MIDLGB22Surrey TW9 1HG, United Kingdom
Excellence Management System (OEMS) design and date of postponement. Except as specified above, no credits will be issued
Account number: 51304143 for cancellations. There IQPC postpones
are no refunds given an under event for any reason
any circumstances. IQPCand the delegate is unable or
Postcode Country
(Reference: Please include implementation:
the Why,and
name of the attendee(s) How and number:
the event What is not responsible for any unwilling
loss ortodamage
attend in as on the rescheduled
a result of a substitution, date, you will receive a credit for
IQPC: Sort code:
28458.001 ) 40 38 18 100% of the contract
alteration or cancellation/postponement of an event.fee paid.
IQPC You shallmay assumeuse no this credit for another IQPC event
OR
PAYMENTIBAN: MUSTGB59MIDL40381851304143
BE REVEIVED PRIOR TO THE CONFERENCE
liability whatsoever in thetoevent
be mutually agreed
this conference with IQPC,
is cancelled, which must
rescheduled or occur within one year from the
Telephone
SWIFT: 3:30 MIDLGB22  Workshop H: Practical Application of AI, Machine postponed due to a fortuitous
date of event, Act of God,
postponement.
or any other event that renders performance of this conference
unforeseen
Except occurrence
as specified above, no credits will be issued
Learning andname
IoT of
fortheOperational Excellence for cancellations. There are no refunds given under any circumstances. IQPC
(Reference: Please include the attendee(s) and the event number:
impracticable, illegal or impossible. For purposes of this clause, a fortuitous
PostcodeFaxCountry is not responsible for any loss or damage as a result of a substitution,
event shall include, but not be limited to: war, fire, labour strike, extreme
IQPC: 28458.001 ) alteration or cancellation/postponement
weather or other emergency. Please note that while speakers and of topicsan event. IQPC shall assume no
were confirmed at the time liability whatsoever
of publishing, in the event
circumstances beyond thistheconference
control of is cancelled, rescheduled or
Approving Manager
Telephone PAYMENT MUST BE REVEIVED PRIOR TO THE CONFERENCE
postponed
the organisers may necessitate due to alterations
substitutions, a fortuitous event, Act ofof God, unforeseen occurrence
or cancellations
Please note: If you have not reveived an acknowledgement before the conference, the speakers and/or topics. or any As such,
otherIQPC eventreservesthatthe renders
right to alter or
performance of this conference
Name of person completing form if different from delegate please call us to confirm your booking. modify the advertised speakers and/or topics if necessary
impracticable, illegal or impossible. For without any liability
purposes of this clause, a fortuitous
Fax to you whatsoever. Any substitutions or alterations will be updated on our web
event shall include, but not be limited to: war, fire, labour strike, extreme
page as soon as possible. Discounts All ‘Early Bird’ Discounts require
Signature weather
payment at time of registration andorbefore
othertheemergency.
cut-off date inPleaseorder to notereceive that while speakers and topics
any discount. Any discounts were confirmed at the time
offered whether by IQPCof publishing,
(including circumstances
team beyond the control of
Approving Manager
I agree to IQPC’s cancellation, substitution and payment terms discounts) must also requirethe organisers
payment at the maytime necessitate
of registration. substitutions,
All discount alterations or cancellations of
offers cannot be combined thewith any otherand/or
speakers offer. © topics.
IQPC Ltd.As VAT Registration
such, IQPC reserves the right to alter or
Special dietary requirements: Vegetarian Non-dairy Other (please specify) Please note: If you have not reveived an acknowledgement before the conference, #: GB 799 2259 67
Name of person completing form if different from delegate please call us to confirm your booking. modify the advertised speakers and/or topics if necessary without any liability
Please indicate if you have already registered by: Phone Fax Email Web to you whatsoever. Any substitutions or alterations will be updated on our web
page as soon as possible. Discounts All ‘Early Bird’ Discounts require
Signature payment at time of registration and before the cut-off date in order to receive
PAYMENT any discount. Any discounts offered whether by IQPC (including team
agreeTotal
to IQPC’s
price forcancellation, substitution and payment terms
your Organization discounts) must also require payment at the time of registration. All discount
(Add total of all individuals attending):
SpecialBilling
dietary requirements: www.opexandriskmanagement.com
Vegetarian
address (if different from above):
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