Service Report Service Request Type:

Corrective Repair
Service Request Number:
2021-11/0209

Customer Details

Customer Name: Rs.azra bogor Location: Jakarta-Indonesia

PO #: Contact Phone: +625710546957
Contact Nome: Mr.Iyan Email Address:
Initial Problem Description: Drypix smart printer
6000 result not clear

Equipment Details

System ID:
DRYPIX SMART 6000 Initial Equipment Status:
Serial Number: 96142336C Entitlement: Result not clear
Product Description: Printer drypix 6000

Activity Description

Activity #: Activity Close

Activity Type: Field Support Dote: Engineer Sukrisdianto
Tube Slice Reading: Name:
Problem Description:
- Result not clear from drypix smart

Couse/ Diagnosis: November 06-11-2021 :

- Root case seting not available

Resolution/ Service November 06-11-2021 :

Performed:
- Conection pc service to printer drypix6000 OK
- Configurasi ip pc service to printer drypix6000 OK
- Seting and adjusntment brightness from priter drypix6000 OK
- Test result from ct image to printer drypix6000 OK
- Chek result image to view viewer OK
- Confirmation user from result printer drypix6000 Done
- Save mode printer drypix6000 OK
- Restart printer and chek configuration OK
 Service Request Type:
Request Number: Corrective Repair
Service Report 2320045-6

Date Time Hours Labour Type

Nov 06, 2021 15:00-20:00 Onsite Repair

Ports Used Details

Port
Number
0tY Description Asset Serial No

Expense Tracker

Expense Type 0tY Comments

Dote

Engineer Signature Customer Signoture:

Sukrisdianto