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2017 Service Training Schedule for Digital Radiography Systems

Develop your troubleshooting ability

Contact us : trainingcenter@samsungmedison.com

Copyright 2016 Samsung Healthcare Training Center. All rights reserved.


Samsung Healthcare Training Center

Welcome to New Experiences of Our Technical Training Courses

We deliver technical trainings for ultrasound systems and digital radiography systems at the three places around the world.

Hamburg

Boston
Suwon
Training course in Europe
KOREA Training Center USA Training Center
About Technical Training Courses

Our Goals ■ About our training


Samsung training center delivers technical training courses for Ultrasound and Digital Radiography systems.
We also offer online training classes focused on the new model and how to use the service web sites having  Modalities
service order process and service contents. - Ultrasound
- Digital Radiography

To be nurtured as the global service leaders in the healthcare industry :


• Building a knowledge and competencies through diverse service training courses on Samsung medical systems.  Training Course Information
• Improving service performance by offering various programs to upgrade problem-solving skills. - Basic Service Training
• Providing service authority for designated engineers who completed our training courses. - Advanced Service Training
- New Model Service Training
- Train The Trainer Training
Training Course Registration

 Training Delivery Methods


- Class/Hands-on : Korea ,USA , Germany
- E-learning : Website (CS Portal , GSPN)
Confirmation
Notification Application Travel Training
& Deposit Certificate
Reservation Session
Invoice
 Training Delivery Language
- Korea : Korean / English
- USA : English only
- Europe : English only

• Application : Application form should be sent to training center at least 14 days prior to the start date of
a scheduled training session. (E-mail Address : trainingcenter@samsungmedison.com)
• Confirmation Letter & Invoice : You will receive an invitation letter with course details such as invoice for
the payment and location of local accommodation.
• Deposit : All the trainees should deposit training fee at least 7 days prior to the start date of a scheduled
training session
For more information , please contact
• Travel Reservation : Before receiving a confirmation letter, Do not make any travel reservation. to our representative email.

trainingcenter@samsungmedison.com
Policies and Terms

Attendance
• All the trainees are required to arrive on time for the scheduled training session.
• In case of “no-show”, we are not eligible for reimbursement. so If you are not planning to attend the training
for any reasons, please change your schedule within 7 days prior to the scheduled training session.
• In order to receive certificates for courses ;
- Every trainee must be present for the duration of the course and pass a course test and other things
to be certified.

Low enrollment
Samsung has authority to cancel training courses due to low enrollment.
• If the number of participants is under three by 11 days prior to the scheduled date , training course will be cancelled
In that case , we will notify the cancellation of the scheduled training course prior to 10 days.
• In order to be held on training courses :
- The minimum number of participants is four
- The maximum number is eight

Cancellation
Samsung reserves the right to cancel or reschedule any courses two weeks prior to the start of the course due to low
enrollment conditions or any inevitable reasons .
• Two weeks prior to the beginning :
- its cancellation notification will be provided to the participant(s) to inform them of that the training course was can
celled. Otherwise, the training session will take place as scheduled.
• One week prior to the beginning :
For more information , please contact
- If the participants need to cancel the registration to a training course , Please send the cancellation information via
to our representative email.
Email(trainingcenter@samsungmedison.com) 7 days before.
• No-show :
trainingcenter@samsungmedison.com
- If a registered participant did not attend the course without cancellation one week earlier than the training start
date, there will be no refund of training fee deposit.
Policies and Terms

Safety Regulations
• Before attending any Digital Radiography training course, Please make sure to bring the safety toe shoes for
protecting your feet.
• Every participant who attends the DR training courses has to complete the safety regulation lecture at Training
Center.

Attendee’s Requirements
• If you would like to attend digital radiography system courses , Please bring your laptop for training sessions .
• Trainers may provide training materials as softcopies in an USB memory stick.
• Some courses require the websites access such as GSPN(Global Samsung Partner Network) and
RMS(Remote Maintenance System).

For more information , please contact


to our representative email.

trainingcenter@samsungmedison.com
Training Courses for Digital Radiography System Table of Contents

 Yearly Training Calendar


- KOREA Training Center
- USA Training Center
- EUROPE Training Center

 Training Courses Syllabus


- Preliminary Training
- Standard Service Training
- Model Service Training
- Advanced Service Training
- Train-The-Trainer Training

• Preliminary

• Model Training

• Advanced Training

• Train-The-Trainer Training
Samsung HME Training Course Tree KOREA Training Center

• Preliminary

• Model Training

• Advanced Training

• Train-The-Trainer Training
2017 Yearly Training Calendar for digital radiography systems KOREA Training Center

Contact us : trainingcenter@samsungmedison.com
2017 Yearly Training Calendar for digital radiography systems USA Training Center

Contact us : bcampbell@samsungneurologica.com
Preliminary Course Digital Radiography

Course description Course syllabus


This course is specially designed to Level 1 engineer(New hired employee). This course’s main points are all of
basic about X-ray systems. This course purpose is minimum knowledge for beginners to attend Samsung
service training

Course Learning Outcomes


Participants who successfully complete this course will be able to demonstrate the following :
•X-ray fundamentals •Detector/Generator Basics •Network Basics •Circuit Basics •Electric Basics

Course Configuration & Target Model Topic outline/schedule


• Classroom Training (50%) + Hands-on Training (50%)
• All of basic Theory week 1 : Instructional Method
• Fundamentals of X-ray
Course Requirements - X-ray Generation
- X-ray Characteristics  Course Number
• Laptop: Please do not forget its power supply and power - DR1PRET1
adapter for Korea as well. We do not have any rental laptops.
- Tube Features
• Dosimeter: Your personal dosimeter is required. • Detector Basics  Tuition
• E-mail Account - Detector Structure - 780 USD
• USB Memory Stick - Detector Set Configuration
 Target Group
• RMS user account and GSPN user account - Image Acquisition Process - Pretest score < 70
• Circuit Diagram Basics - Volunteers
Textbook & Course Materials • Communication & Network Basics
 Prerequisites
Required Text : - None
• Course textbooks are not required. Instead, we will distribute
softcopies of training materials to trainees.  Co-Requisites
- None

 Location
- Samsung Healthcare Training Center, KOREA
Standard Service Training Digital Radiography

Course description Course syllabus


This course is designed to assist the participants in doing field service activities on all the models .
Relevant theory and practice in this course will be balanced for your professional growth as a first level
problem solver.

Course Learning Outcomes


Participants who successfully complete this course will be able to demonstrate the following :
• Installation • Simple Application • Preventive Maintenance • 1st level Troubleshooting
• Alignment • Calibration • Remote Service

Course Configuration & Target Model Topic outline/schedule


• Classroom Training (50%) + Hands-on Training (50%)
• GC85, GC80, GC70, GU60, GF50, GM85, GM60, GR40 week 1
• Safety
Course Requirements • Application for Service
 Course Number
• Laptop: Please do not forget its power supply and power • RMS / GSPN / BTSP - DR2BSTV2
adapter for Korea as well. We do not have any rental laptops. • GC80 / GC85 / GC70 system
• Dosimeter: Your personal dosimeter is required.  Tuition
• Calibration, Troubleshooting - 2,340 USD
• E-mail Account
• USB Memory Stick
week 2
• RMS user account and GSPN user account • GU60 / GF50 / GR40 system  Target Group
- Service engineers for this course, responsible to
• Calibration, Troubleshooting serve all the models.
Textbook & Course Materials • HVG (GC85,GC80,GC70,GU60,GF50,,GR40,GM85,GM60)

Required Text :
week 3
 Prerequisites
• Course textbooks are not required. Instead, we will distribute • GM60/ GM85 system - None
softcopies of training materials to trainees. • Calibration, Troubleshooting
 Co-Requisites
Recommended Readings : • Test and summary - None
• Fundamentals of X-Ray Physics by G. V. Pavlinsky(Author)
 Location
- Samsung Healthcare Training Center, KOREA
Ceiling Series Service Training Digital Radiography

Course description Course syllabus


This course is designed to assist the participants in doing field service activities on GC85&GC80&GC70 system.
Relevant theory and practice in this course will be balanced for your professional growth as a first level
problem solver.

Course Learning Outcomes


Participants who successfully complete this course will be able to demonstrate the following :
• Installation • Simple Application • Preventive Maintenance • 1st level Troubleshooting
• Alignment • Calibration • Remote Service

Course Configuration & Target Model Topic outline/schedule


• Classroom Training (50%) + Hands-on Training (50%)
• GC85, GC80, GC70 week 1 : Basic theory and Practice
• Overview and workflow
Course Requirements
 Course Number
• Laptop: Please do not forget its power supply and power • Application for Service - DR2GC85
adapter for Korea as well. We do not have any rental laptops.
• Dosimeter: Your personal dosimeter is required.
• Functions on wiring diagram level  Tuition
• E-mail Account - 780 USD
• Configuration and Alignment
• USB Memory Stick
 Target Group
• RMS user account and GSPN user account • Calibration - Service engineers for this course,
responsible to serve GC85, GC80, GC70 system.
Textbook & Course Materials • 1st level Troubleshooting
 Prerequisites
Required Text : • RMS remote service - None
• Course textbooks are not required. Instead, we will distribute
softcopies of training materials to trainees.  Co-Requisites
Recommended Readings : - None
• Fundamentals of X-Ray Physics by G. V. Pavlinsky(Author)
 Location
- Samsung Healthcare Training Center, KOREA
GM60 & GF50 Service Training Digital Radiography

Course description Course syllabus


This course is designed to assist the participants in doing field service activities on GM60 & GF50 system.
Relevant theory and practice in this course will be balanced for your professional growth as a first level
problem solver.

Course Learning Outcomes


Participants who successfully complete this course will be able to demonstrate the following :
• Installation • Simple Application • Preventive Maintenance • 1st level Troubleshooting
• Alignment • Calibration • Remote Service

Course Configuration & Target Model Topic outline/schedule


• Classroom Training (50%) + Hands-on Training (50%)
• GF50, GM60 week 1 : Basic theory and Practice
• Overview and workflow
Course Requirements
 Course Number
• Laptop: Please do not forget its power supply and power • Application for Service - DR2GM60GF50
adapter for Korea as well. We do not have any rental laptops.
• Dosimeter: Your personal dosimeter is required.
• Functions on wiring diagram level  Tuition
• E-mail Account - 780 USD
• Configuration and Alignment
• USB Memory Stick
 Target Group
• RMS user account and GSPN user account • Calibration - Service engineers for this course,
responsible to serve GM60&GF50 system.
Textbook & Course Materials • 1st level Troubleshooting
 Prerequisites
Required Text : • RMS remote service - None
• Course textbooks are not required. Instead, we will distribute
softcopies of training materials to trainees.  Co-Requisites
Recommended Readings : - None
• Fundamentals of X-Ray Physics by G. V. Pavlinsky(Author)
 Location
- Samsung Healthcare Training Center, KOREA
GU60 & GR40 Service Training Digital Radiography

Course description Course syllabus


This course is designed to assist the participants in doing field service activities on GU60 & GR40 system.
Relevant theory and practice in this course will be balanced for your professional growth as a first level
problem solver.

Course Learning Outcomes


Participants who successfully complete this course will be able to demonstrate the following :
• Installation • Simple Application • Preventive Maintenance • 1st level Troubleshooting
• Alignment • Calibration • Remote Service

Course Configuration & Target Model Topic outline/schedule


• Classroom Training (50%) + Hands-on Training (50%)
• GU60, GR40 week 1 : Basic theory and Practice
• Overview and workflow
Course Requirements
 Course Number
• Laptop: Please do not forget its power supply and power • Application for Service - DR2GU60GR40
adapter for Korea as well. We do not have any rental laptops.
• Dosimeter: Your personal dosimeter is required.
• Functions on wiring diagram level  Tuition
• E-mail Account - 780 USD
• Configuration and Alignment
• USB Memory Stick
 Target Group
• RMS user account and GSPN user account • Calibration - Service engineers for this course,
responsible to serve GU60&GR40 system.
Textbook & Course Materials • 1st level Troubleshooting
 Prerequisites
Required Text : • RMS remote service - None
• Course textbooks are not required. Instead, we will distribute
softcopies of training materials to trainees.  Co-Requisites
Recommended Readings : - None
• Fundamentals of X-Ray Physics by G. V. Pavlinsky(Author)
 Location
- Samsung Healthcare Training Center, KOREA
GM85 Service Training Digital Radiography

Course description Course syllabus


This course is designed to assist the participants in doing field service activities on GM85 system.
Relevant theory and practice in this course will be balanced for your professional growth as a first level
problem solver.

Course Learning Outcomes


Participants who successfully complete this course will be able to demonstrate the following :
• Installation • Simple Application • Preventive Maintenance • 1st level Troubleshooting
• Alignment • Calibration • Remote Service

Course Configuration & Target Model Topic outline/schedule


• Classroom Training (50%) + Hands-on Training (50%)
• GM85 week 1 : Basic theory and Practice
• Overview and workflow
Course Requirements
 Course Number
• Laptop: Please do not forget its power supply and power • Application for Service - DR2GM85
adapter for Korea as well. We do not have any rental laptops.
• Dosimeter: Your personal dosimeter is required.
• Functions on wiring diagram level  Tuition
• E-mail Account - 780 USD
• Configuration and Alignment
• USB Memory Stick
 Target Group
• RMS user account and GSPN user account • Calibration - Service engineers for this course,
responsible to serve GM85 system.
Textbook & Course Materials • 1st level Troubleshooting
 Prerequisites
Required Text : • RMS remote service - None
• Course textbooks are not required. Instead, we will distribute
softcopies of training materials to trainees.  Co-Requisites
Recommended Readings : - None
• Fundamentals of X-Ray Physics by G. V. Pavlinsky(Author)
 Location
- Samsung Healthcare Training Center, KOREA
GC70 Service Training Digital Radiography

Course description Course syllabus


This course is designed to assist the participants in doing field service activities on GC70 system.
Relevant theory and practice in this course will be balanced for your professional growth as a first level
problem solver.

Course Learning Outcomes


Participants who successfully complete this course will be able to demonstrate the following :
• Installation • Simple Application • Preventive Maintenance • 1st level Troubleshooting
• Alignment • Calibration • Remote Service

Course Configuration & Target Model Topic outline/schedule


• Classroom Training (50%) + Hands-on Training (50%)
• GC70 week 1 : Basic theory and Practice
• Overview and workflow
Course Requirements
 Course Number
• Laptop: Please do not forget its power supply and power • Application for Service - DR2GC70
adapter for Korea as well. We do not have any rental laptops.
• Dosimeter: Your personal dosimeter is required.
• Functions on wiring diagram level  Tuition
• E-mail Account - 460 USD
• Configuration and Alignment
• USB Memory Stick
 Target Group
• RMS user account and GSPN user account • Calibration - Service engineers for this course,
responsible to serve GC70 system.
Textbook & Course Materials • 1st level Troubleshooting
 Prerequisites
Required Text : • RMS remote service - None
• Course textbooks are not required. Instead, we will distribute
softcopies of training materials to trainees.  Co-Requisites
Recommended Readings : - None
• Fundamentals of X-Ray Physics by G. V. Pavlinsky(Author)
 Location
- Samsung Healthcare Training Center, KOREA
Advanced Service Training Digital Radiography

Course description Course syllabus


This course is designed to assist the participants in doing field service activities on the models (GC85,GC80
GU60 and GF50). Relevant troubleshooting scenarios and practice in the course are offered for your remotely
diagnosing the causes.

Course Learning Outcomes


Participants who successfully complete this course will be able to demonstrate the following :
• RMS network concept and various network environment understanding • Advanced Application
• 2nd Level Troubleshooting (Error log analysis and CAN monitoring) • Advanced QA
• 2 Type Generator(DRGem and CPI) Trouble shooting • Dicom concept(connection bad cases)

Course Configuration & Target Model Topic outline/schedule


• Classroom Training (50%) + Hands-on Training (50%)
• GC85, GC80, GC70, Generator, Detector, CAN, RMS/VPN week 1 : Theory and Troubleshooting

Course Requirements • Generator(DRGem) Troubleshooting


 Course Number
• Laptop: Please do not forget its power supply and power • Generator(CPI) Troubleshooting - DR3ADVV1
adapter for Korea as well. We do not have any rental laptops.
• Detector Troubleshooting  Tuition
• Dosimeter: Your personal dosimeter is required.
• E-mail Account • Error Log Analysis (THU , System) - 1560 USD
• USB Memory Stick
 Target Group
• RMS user account and GSPN user account
- Level 2 Engineers
week 2 : Diagnosis and Troubleshooting
Textbook & Course Materials  Prerequisites
• CAN Monitoring - GC85, GC80, or GC70 course certificates
Required Text :
• Course textbooks are not required. Instead, we will distribute • Network(DICOM,RMS and VPN Concept)  Co-Requisites
softcopies of training materials to trainees. - None
• Application
 Location
• New Updates function - Samsung Healthcare Training Center, KOREA
Train-The-Trainer Training Digital Radiography

Course description ( Only for instructors in accredited Samsung HME Training Centers ) Course syllabus
This course is specially designed to assist the pre-designated instructors by Samsung HME training center.
Relevant main points of a lecture and Instructional Method in the course are offered for progressing
technical trainings.

Course Learning Outcomes


Participants who successfully complete this course will be able to demonstrate the following :
• Delivering Standard Service Training and Model Service Trainings by yourself
• Class opening and training invitation
• Verifying the trainees and issuing the service certificate following to our policy

Course Structure Topic outline/schedule


• Classroom Training (50%) + Hands-on Training (50%) week 1 : Instructional Method
• Main points of a lecture about all models.
Course Requirements - Preinstallation
- Installation  Course Number
• Laptop: Please do not forget its power supply and power - DR4TTTV1
adapter for Korea as well. We do not have any rental laptops.
- Calibration
• Dosimeter: Your personal dosimeter is required. - Fundamentals of X-ray, Detector and  Tuition
• E-mail Account Generator - 780 USD
• USB Memory Stick - System block diagram
 Target Group
• RMS user account and GSPN user account - Troubleshooting - Instructor of Subsidiary Engineers
• How to use our website.
Textbook & Course Materials - Downloads of Service contents and  Prerequisites
Bulletins - None
Required Text :
- RMS Registration and application.
• Course textbooks are not required. Instead, we will distribute  Co-Requisites
softcopies of training materials to trainees. - None

 Location
- Samsung Healthcare Training Center, KOREA
Copyright 2016 Samsung Healthcare Training Center. All rights reserved.
Specifications and designs are subject to change without notice.
Non-metric weights and measurements are approximate.
All data were deemed correct at time of creation.
Samsung is not liable for errors or omissions.
All brand, product, service names and logos are trademarks and registered
trademarks of their respective owners and are hereby recognized and acknowledged.

Samsung Healthcare Training Center

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