Restructuring Cell, Corporate Office,

7h Floor, Bharat Sanchar

Bhavan,
Janpath, New Delhi-110001
Tel No
23710400, Fax No -23765191 BHARAT SANCHAR NIGAM LIMITED
(A Gov of India Enterpri)

No:-BSNLcO-RSTG/15(14)/1/2020-RSTG Dated:- 28.06.2021

To
Sh. Md.Wasi Ahmad
General Secretary
AIGETOA. BSNL

Subject:-Comments on Manpower norms for finalization of Sanction strength in BSNL Post VRS

Consequent to VRS, due to large employees opting for VRS, several initiatives taken by management
were
to manage the telecom services like outsourcing of outdoor plant maintenance, increase in SLA based activities to
maintain the core network, IT enabled solutions in different business verticals,
partnership business model in FTTH
services etc. Accordingly it was desired by BSNL management to
carry out organizational restructuring and revise
the man power norms to align and optimise man power requirement with business requirement.
Accordingly Post VRS, restructuring exercise has been carried outin phased manner, so that there is no
abrupt impact on the working condition. The structure of Non Territorial circles and Business area has been revised
and issued in January 2020 and August 2020 respectively and thereafter from time to time
your feedback were also
received on the proposed changes and were considered to the
extant feasible by the management.
Now, finally the structur of the circle and
operational norms have also been finalized and based on the
structure and norms, total man power requirement have been finalized. Various meetings & presentations with
Managemen have been conducted and now Management has desired to consult recognized association and union on
theproposal. Accordingly, as desired by the management, I am enclosing the following organizational structure and
man power norms
proposed for finalizing the total man power requirement in BSNL post VRS.
. Circle Structure

2. Corporate office structure

3. Non Territorial circle structure (Core Network- Tx, BBNW, Training center, ITPC, Insp & QA)
4. Business area structure

5. Operational norms- Telecom, Finance, Civil, Electrical and other cadre)

6. Total proposed man power -Executive

You are requested to submit your comments on the proposed S.ructures and norms by 06.07.2021 so that
final Manpower under all the Grades and streams can be submitted to
Management for approval.
This is issued with the approval of competent authority.
Encl:-As above
(4
(Manish Kunt 62
Copy to:
GM(Restructuring)
1. DIR(HR) BSNL for kind information please.
2. Sr. GM (SR) for information please.
 Category-1(Large Circles)
ORGANISATION CHART-Circleshavinglarse Geoaraphicalarea and Revenue>800 Co):1GKTK,KL, MH,INCiIcles-Total5Nos)
CGMT

GM GM-
PGM GM GM GM GM
PGM/ DGM GM GM- PGM
(Admn) Tx EB
(CFA) (Civil) (Elect) (Fin) (TR)
Vig. S&M (CM)
Sr.GM/
GM
BA
Head AGM-Legal, DGM/AGM |DGM-EB-1 DGM DGM DGM-2
SDE-4 2, SDE-6 nos (PM), DGM DGM-2
SDE-10 nos (CN-1&| DGM- Acc. &
TR, CAO-
SDE-S FTTH, N/W,
2), SDE-8 SDE-S Budg-
SDE 6 2, AO-12

DGM |DGM- DGM- CAO-2,

DGM DGM-DGM-
DGM (Civil), (Elect). AO-16
EB-I1, (DM), (CRM), 1-MM Data
SDE-6 SDE-5 SDE-6 LsDE-4L SDE-3
SDE-S N/W,
SDE-4

AGM, DGM- DGM1-

DGM-TX, DGM
SDE-4 SDE-5 nos (Govt EB-III, DGM-Radio- AGM
SDE-6 1 &2, SDE-8 Regulation,
Project), IT, SDE
SDE-5
SDE-5 nos 4
Note:

1. Govt. Project will be applicable in case the Projects are being executed by the circle. PM- partner management, M- Digital marketing, CRM- Customer Relation
manager
2. There will be 2 GM in EB in Maharashtra, One- GM(EB-Gold) and One- GM(EB-platinum and silver) i.e. one additional GM in MH circle
3. MM and store work will be under CFA vertical
4. R.F. optimization & drive test comprise One SDE from CO and one from BA & other supporting team shall be provided by BA
5. Below GM in the structure either DGM or AGM to be utilized and posted. No. of SDE or AO will Include the combined strength of SDE and JTO or AO and JAO.
However JTO should preferably be used in the field/ operational unit.
6. The number of SDE shown under each unit may be modified based on the work load/ requirement in that unit by cGMT. However total number of sDE
(SDE+TO) shall not exceed the total number of SDE (SDE+JTO) of the circle arrlved by aggregating the numbers shown under each unit.
 Category-2(medium circle)
ORGANISATION CHART-Circles(Revenue 300-1000CrAP.AS,BR, HR,MP.0D,PB,RL,TLNG,UP(W),UPLE),WB Total-12 Numbers
CGMT

GM GM GM (Fin)
GM(Admn/ GM-
GM GM GM
Sr.GM/ DGM- (CM-) (CFA) (Civil) (Elect)
HR EB &Txn S&M
GM-BA
Vig.
Head

DGM DGM DGM-2 DGM

AGM- Legal, DGM/ DGM- DGM DGM- DGM Acc
AGM DGM EB-I (PM), |(CRM),(CN-1 & FTTH, N/W, -TR
SDE-3 AGM-2
Vig TX, SDE-4 SOE-4 SDE-4 &Budg.
SDE-8 nos SDE-5| 2),
SDE-3 SDE -5 SDE-6nos SDE-6

DGM-1
MM, SDE4 CAO
TR,
AGM DGM-|AGM- AGM- AGM- AGM- CAO-2,
AGM-(Govt DGM-EB Radio-1 Data -14
AO
II, SDE-6 Mktg Regln, (Civil), (Elect), 10
Project), SDE- SDE-S &2, SDE-4 N/W, SDE-4 SDE-3
S nos
SDE SDE-4

AGM-1T,SDE-3
Note:
1. Govt. Project wil be applicable in case the Projects are being executed by the circle. PM- partner management, CRM-Customer Relation manager,
more
2. EB &Txn has been combined, however cGM may decide merging EB with any other business vertical under intimation to corporate office. Circle having
than 20000 RKM OFC shall have a separate GM(Tx).

3. MM and store work will be under CFA vertical

one from BA & other supporting team shall be provided by BA
4. R.F. optimization & drive test comprise One SDE from cO and
SDE and JTO or AO and JAO.
Below GM in the structure either DGM or AGM to be utilized and posted. No. of SDE or AO will include the combined strength of
5.
However ITo should preferably be used in the unit.
field/ operational
based on the work load/ requirement in that unit by
CGMT. However total number of SDE
6. The number of SDE shown under each unit may be modified
the numbers shown under each unit.
shall not exceed the total number of SDE (SDE+JTO) of the circle arrived by aggregating
(SDE+JTO)
 Category-3Smallcircle)
ORGANISATION CHART-Circlesmedium and Revenue <300 Cr(CG,HPj&K JKD, NE-1,NE-IL,UTLJ Total-7 Numbers
cGMT

DGM
Sr.GM/ AGM- DGM GM DGM DGM DGM (Fin)
(Sales& GM-EB GM
GM-BA (Admn) Mkt.). &Txn (CM-) (CFA) (Civil) (Elect)
Vig.
Head SDE-5

AGM- AGM-|AGM-|CAO CAO

AGM AGM DGM AGM- DGM
DGM-EB, DGM (Civil), ||(Elect), Acc.
Legal (Admn./ AGM-Txn PM & (CN), Regin, FTTH, TR,
SDE-4 SDE-4
N/W, SDE-3 SDE-2 |&Budg.
SDE-2 HR), SDE-6 nos SDE-4 AO-
CRM, SDE-5 SDE-4
SDE-6 , AO-10
SDE-4
nos
AGM
DM,
SDE
AGM SDE-3 AGM PM &
Nos Radio CRM, SDE-3 nos
SDE-4

AGM-IT,
SDE-2

Note:
1. Govt. Project will be applicable in case the Projects are being executed by the circle. PM- partner management, DM- Digital marketing, CRM- Customer Relation
manager.
2. MM work will be done by respective business vertical where as store work will be under CFA vertical
3. R.F. optimization & drive test comprise One SDE from CO and one from BA & other supporting team shall be provided by BA
4. Below GM in the structure either DGM or AGM to be utilized and posted. No. of SDE or AO will include the combined strength of SDE and TO or AO and JAO.
However ITO should preferably be used in the field/ operational unit.
5. The number of SDE shown under each unit may be modified based on the work load/ requirement in that unit by CGMT. However total number of SDE

(SDEITO) shall not exceed the total number of SDE (SDE«JTO) of the circle arrived by aggregating the numbers shown under each unit.
 Cotegory-2-1I(mediumcircle)
Structure Chennai and Kolkatta TOD
CGMT (GM Telecom-9 for CHTD &8 for KTD)

DGM-
Sr.GM/ GM GM-EB GM- GM
DGM GM (Civil-1/ Elect-1)
&Txn (CFA) AGM-1 Civil, SDE GM (Fin)
GM Vig. (Admn) (CM-) S&M
Area-1
3 Civil, SDE-2
Elect
&ll

AGM- DGM-EB-1 DGM-Txn DGM

DGM/ AGM-DGM AGM DGM AGM- DGM DGM DGM
Legal, SDE-6 nos SDE-4 (CN), Acc.
AGM-2, Regln, S&M, FTTH, N/W,
SDE-4 PM data- TR,
SDE-3 SDE-10 SDE-4 SDE-4 SDE-5 SDE4 Bud g
SDE- N/W AO
nos
3 nos SDE- 10
4 nos
AGM DGM- DGM-
SDE-3 EB-II, Radio AGM AGM CAO-3
SDE-6 SDE-4 CRM, T, SDE- A0-12
Nos
SDE 4

GM BA (Area-1/I)

AGM- DGM/AGM DGM/AGM- AGM AGM- FTTH- AGM- AGM- EB AGM- CAO-Fin
- urban Rural Cable/Tx cSC, &s&M
Internal PM BTS &TR

Below GM in the structure either DGM or AGM to be utilized and posted. No. of SDE or AO will include the combined strength of SDE and JTO or AO and
IAO. However JTO should preferably be used in the field/ operational unit.
2 The number of SDE shown under each unit may be modified based on the work load/ requirement in that unit by CGMT. However total number of SDE
(SDE+JTO) shall not exceed the total number of SDE (SDE+JTO) of the circle arrived by aggregating the numbers shown under each unit.
3. The numbers of AGM/CAO/ SDE/ JTO/AO/JAO and below level staff in different BA/units shall be as per norms
4 There will be four GM (areas)- in Chennai and three GM(areas) in Kol TD.
 Structure A&N Circle- Based on BA concept
CGMT Total Manpower

GM-Area GM (N/W) AGM-Vig DGM-HQ DGM-(EB, s & AGM- DGM

Mktg.&TX) (Civil-1/ (Fin)
Elect-1),
SDE-2 each

AGM- DGM DGM (CFA AGM- AGM AGM AGM (TX) CAO-Fin CAO
PM
SDE
(CM Plg/Op) (Admn,HR) Legal- (EB), TR
2 SDE-4 A0-6
SDE-3 Plg&Op) SDE-10 SDE-6 SDE-2 SDE-3 A0-3
SDE-12

AGM-FTTH AGM-S&M AGM-CRM

SDE-4 SDE-4 SDE-4

GM Area
**°********a***** ****ae********u*.**.

AGM- DGM/AGM DGM/AGM AGM-FTTH-

AGM AGM-CSC AGM- CAO- Fin
Internal urban Rural Cable/Tx PM EB&S&M BTS & TR

Note
JL
1. The numbers of AGM/CAO/ SDE/ ITO/AO/JAO and below level staff in different BA/units shall be as per norms.
2. The number of SDE shown under each unit may be modified based on the work load/ requirement in that unit by CGMT. However total number of SDE
(SDEJTO) shall not exceed the total number of SDE (SDE+JTo) of the circle arrived by aggregating the numbers shown under each unit.
3. One GM area in A & N circle
 Man power for Arch./T.F./CSS/csss)
Grade Proposed by T:E CSS CSSS- PA/PS in circles
Arch cel1 (PA/PS/PPS/Sr (CGM-38, BA-
PPS) 159+GM in
circle-129PA)

PGM/G.M/Chief Arch.-Eq 4 (3 in BA
3 0
and 1 CO)

DGM/S Arch./Sr.PPS- Eq 6 (DGM in

6 6 3
HR)
AGM/Arch./PPS-eqD 6 6 12 6 38

SDE/AE/PS eq
26 30 44 19 208
JTO /PA eq
Total 41 46 62 28 246
isN
 Annexure-1
ORGANISATION CHART CGM-Core Network Tx (East)

CGM (CN Tx-East)

KOLKATTA

GM HQ-Mtce.Kolkatta GMHQ-Project, Kolkatta GM-Fin

DGM (HQ) Mtce, SDE/JTO-4

DGM(HQ) Project, SDE/ITO. CAO-1, AO/JAO-3

GM CN-Tx GM CN-Tx GM CN-Tx

Patna Bhubaneswar (Kolkatta)

DGM DGM
DGM DOM DGM
DGM DGM DGM Project Mtce.
CN TX Slligudi (look Project Mtce
Project CN Bhbhneshwar Bhbhneshwar after Gangtok also) Kolkatta Kolkatta
Mtce Jharkhand
Patna Patna
 Annexure-ll
ORGANISATION CHART CGM-Core Network Tx (West)

cGM (CN-Tx West) MUMBAI

GM HQ-Mtce. Mumbai
GM HQ-Project Mumbai GM-Fin

DGM(HQ Mtce), SDE/JTO-3 DGM(NIB), SDE/JTO-3 DGM (HQ-Project), SDE/ITO-4 CAO-1, AO/JAO-3

GM CN Tx - Bhopal GM CN Tx - Pune GM CN Tx- Mumbai GM CN Tx (Nagpur)

GM-CN Tx
Ahmedabad

DGM Project DGM DGM DGM DGM

Ahmd Mtce. Project Mtce. CN-Tx DGM Project DGM Mtce.
Ahmd Bhopal Bhopal Jabalpur Mumbai Mumbai

DGM DGM DGM

DGM Mtce. Pune Project Mtce. CN-Tx
DGM CN-Tx DGM Project
Nagpur Nagpur Raipur
GOA Pune
 Annexure-lll
ORGANISATION CHART CGM-Core Network Tx (North)

CGM (CN Tx -North)

DELHI

D
GM HQ-Mtce. GM HQ-Project GM (EB 1), GM (EB II), GM-Fin
Delhi Delhi Delhi Delhi

DGM(HQ) Mtce, SDE-4 DGM(HQ Proj., sDE-4 DGM(EB-1),SDE-4 DGM(EB-11),SDE-4 CAO-1,AO/JAO-3

GM CN-Tx GM CN-Tx GM CN-Tx GM CN-Tx Delhi

Lucknow Jaipur Chandigarh

DGM DGM Project jaipur

DGM DGM Project DGM DGM DGM
CN-Tx Jodhour
Mtce. Jaipur ND CN T CN T
MCe
ND Ambala Dehradun

DGM Proj DGM DGM DGM

Lko Maintenance CN Tx CN Tx Agra DGM DGM DGM DGM DGM Satellte

Lko Varanasi CNT CN-Tx Mtce. Project
Shlmla Jammu sikandrabad
(Chandigarh) Jalandhar)

DGM
TAX & SSTP
Delhi
 Annexure-IV
ORGANISATION CHART CGM-Core Network (South)

CGM (CN-Tx South)

Bengaluru

GM HQ- GM HQ-(Project) GM-Fin

Mtce.Bengaluru Bengluru

DGM HQ Project CAO,

DGM HQ Mntc.
SDE-4 AO-2
SDE-4

GM CN-Tx GM CN-Tx GM- EB & GM I GM -

GM CN-Tx GM CN-Tx Chennai Satellite (MPLS-Noc) (MPLS-Noc)
(Ernakulum+
Bengluru Hyderabad Lakshdweep) Bengaluru Bengaluru Bengaluru

DGM EB, DGM Satellite, DGM-I DGM-II

DGM DGM DGM Project DGM SDE-3 SDE-3 MPLS-NOC MPLS-NOC
Project Maintenance Madurai Maintenance SDE-3 SDE-3
Hyd Hyd Ernakulum

DGM DGM DGM

DGM Maintenance Project CN-Tx
DGM DGM
CN-Tx Chennai Port Blair
Mntc. Chennai
Project Vijaywada
Bengluru Bengluru
 Annexure-V

ORGANISATION CHART CGM-CN- Tx North East Region

CGM (CN-Tx NE Region)

GM (HQ-Project GM-CN Tx Shillong

GM-CN Tx GUWAHATI DGM
& Mtce.) (NE-1&l1 except Arunachal
(Guwahati +Arunachal (Finance)
Pradesh)
Pradesh)

AGM AGM (HQ)

DGM (HQ) Mtce,
DGM DGM CAO-1,
Mtce. Project, SDE-2 DGM Mtce.
Guwahat
Project Project Shillong AO/JAO-3
Guwahati
Shillong
 ORGANISATION CHART CGM (NCNGN&BBNW merged
DGM (Fin), AGM-2, CGM (BBNW
AO/JAO-7

GM GM (SZ-W2) GM IPTax GM-EZ (Kolkata)

DGM
HQ(NCNGN) Bangalore (Chennai)
(HQ)
DGM (TN DGM DGM (E) DGM (NE)
DGM DGM(Pune) Chennai) (Tax)
(Bangalore)
GM Hyd. GM-NZ

($Z) (Chandigarh)
GM HQ GM NoC-BB GM NoC-SSTP-Wifi
(BBWN) (Bangalore) (Bangalore)
DGM DGM (AP
& TLNG) DGM DGM DGM
KL)
DGM DGM (AHM) (NZ) (Lucknow)
(Project) (OP) DGM DGM (Wifi)
DGM(Bhub) (SSTP) Bangalore

DGM DGM DGM (Noc)

(Pune) (Mumbai) Bangalore

Note-1. The total employee considered under the circle is as under. The distribution ofstaff below DGM level in different zones and under different uni
shall be made by CGM.
Stream CGM PGM/Sr. GM/GM DGM AGM SDE/JTO Total
Telecom 20 30 247 307
Finance 7 10

2. BBNW work- Noida, Chennai, Lucknow, Chandigarh and all 1P Tax will be with respective territorial circles only.
 Training Center (ALITC, BRBRAITT, Zonal and Regional Training Centers)

CGM(ALTTC)

**************************)******* ***-******* **.********** *********************************************** ** ** omar a

GM(HQ) GM(Fin)- GM[Zonal- PGM- (Zonal- GM (Zonal- GM-Zonal GM-zonal GM Zonal

NATFM North) central) NE)- south
(ALTTC) west (Pune) East(Kalyani)
(ALTTC) (BRBRAITT) Guwahati) (Mysuru)

DGM/ DGM GM-1, DGM/ DGM/ DGM/ DGM/

********* DGM/
CAO-3 AGM-33 AGM/CAO- AGM-3 AGM-3 AGM-3
AGM-3
10
DGM/, DGM/
AGM- AGM-T DGM-3 (Reg. Trg
HQ-1 7 Centre)-RGMTTC,
Tvm & Hyderabad

The staff details in different training centers shall be as under-

Training center CGM PGM/Sr. GM/GM DGM/AGM/CAO SDE/JTO AO/JAO TM Total

ALTTC-Ghaziabad 14 24 10 4 56
BRBRAITT jabalpur 10 24 44

Zonal training centers| 12 2 20

at Pune, Kalyani
Guwahati, Mysuru
RTTC I DGM(Principal 8 14
RTTC)
2 AGM
 ORGANISATION CHART CGM-ITPC (Pune)

CGM (ITPC-Pune)

Pune Chandigarh
GMERP), GM(Opr)EDC,
Ghaziabad) GM(North GM (East
Kolkatta
Zone) Zone), Kolkatta

DGM GM-HQ GM GM DGM-I DGM-II

FinPune (Pune) (Op-West) (Dev.) DGM-I DGM-I DGM-II
DGM-I

DGM

AGM DGM DGM DGM Hyderabad

DGM (Circle-
(Admin) (project) (Op) (Dev) cord)

GM (Sanchar GM(Dev.) GM (Operation GM(Project)

soft) Sz)

DGM DGM(Project)
CDR-III

DGM (N&E) DGM

(s&W)
DGM DGM-I
Note-1. The total employee considered under the circle is as under. The distribution of staff below DGM level in different zones and
under different unit shall be made by CGM.

Stream CGM PGM/Sr GM/GM DGM AGM SDE/JTOD Total

Telecom 11 29 224 282

17
Finance 50 56
 Technical Wing Organization of QA&Inspection Circle:

Chief General Manager (QA & Inspections), Bangalore,

PGM/GM(South) Bangalore PGM/GM(Central/West) PGM/GM(North) New Delhi PGM/GM(East) Kolkata

PGM/GM(HQ) Bangalore
ircle Admin/HR & QA works of
CACT/Type Approvals
QA and A/T works in-
Karnataka, Kerala, TN, AP,
Telangana
Jabalpur
QA and A/T works - MP,
Chattisgarh, Maharashtra,
Gujrat, Goa
QA and A/T works - NCR, UP-E
OA and A/T works-WB, Bihar,
&W, Punjab, Rajasthan,
Jharkhand, Odisha, Assam, NE-
Haryana, HP, J&K, Uttarakhand 1&

DGM(QA-1) Bangalore in-

DGM(HR/ADMN) charge ofQA & A/T works of DGM(QA-1) Jabalpur DGM(QA) New Delhi DGMOA-1) Kolkata
Karnataka, AP & Telangana
H
DGM(Core Group/Type
DGM(OA-I1) Chennai in-charge
of QA & A/T works of TN & DGM(QA-I) Ahmedabad DGM(QA-1) Chandigarh DGM(QA-1) Patna
Approvals)
Kerala

DGM CACT), Lab DGM(QA-II) Mumbai DGM(QA-I) Lucknow DGM(QA-I) Guwahati

Note
1. CACT:- Component Approval Centre for Telecom near ITI, Bangalore.
2. Both QA & A/T works will be performed by all Executives of the Circle, as per work load and Organizational needs.
3. The total employee considered under the circle is as under. The distribution of staff below DGM level in different zones
and under different unit shall be made by CGM.
Stream CGM PGM/Sr. GM/GM DGM AGM/CAO SDE/AO/JTo/JAO Total
Telecom 4 18 175 213

Finance 2 5
 Category-1/VeryLargeBA)
ORGANISATION CHART-BA havinglarge Geographical areaand Revenue >250 C.-PGMTD headed BA (5 Nos.)
PGMTD
PUNE/Hyderabad/Bangalore/Ernakulum/Ahmedabad

GM (Area -
GM(HQ) GM-Mktg GM(Network) GM(Fin)
AGM-Vig.
SDE-3

AGM- IT, AGM DGM DGM-F-4

DGM- DGM-NWo,
SDE-3 MM&Plg. (Admn&legal), DGM-EB, DGM- PM, NWP, SDE-4
SDE-4 SDE-4 SDE-5 SDE-4 SDE-4

CAO-8,
DGM-FTTH,
DGM-Digital SDE-S
AO/JAO=118
S&M, SDE-4

GMArea -1)/ll or DGM/AGM

**** **;***************** ************ !**********************************:**************

DGM/AGM- AGM-FTTH- AGM-CSC,EB AGM CAO- Fin

AGM- DGM/AGM AGM
Rural Cable/Tx PM &5&M BTS &TR
Internal urban

Note-
1. BA head may relocate the SDE/JTO or modify the number in a unit based on the work load/ requirement in that unit. However total number of SDE (SDE+JTO)
shall not exceed the total number of SDE (SDE+JTO) of the BA/area office arrived by aggregating the numbers shown under each unit. Further he may realocate
sDE/JTO between area office & BA office within the norms & sanctioned strength.
2. Area head shall be facilitated with 2/1 SDE or JTo depending upon the size of area and the level of head apart from the available supporting staff from UDC or
Sr. ToA or PA. The proposed staff for facilitating the coordination work in area office will be - 2 SDE/JTO- area headed by GM or DGM and 1 SDE/ JTO for the

area headed by AGM.

3. SDE means combined strength of SDE & JTO, AO means combined strength of AO and JAO
 Category-2 (Large BA
BAhaving Revenue 125-250 Cr orand Important City-PGMTD headed BA (24 numbers)
Bhopal /Bhubhneshwar/Coimbatore/Dakshinkannada/Guntur/Gurgaon/Jaipur/lammu/Kannur/Kollam/Kozhikode/ Kottayam/Lucknow
/Patna/Madurai/ Nagpur/Salem/Thrishur/ Tiruneveli/Trichy/Trivandrum /Vijayawada/Vishakhapatnam /surat

DGM (HQ) DGM-EB

GM/DGM/AGM SDE-Vig-2 DGM- DGM DGM-F

(Area-/ S&M (Network)

AGM-IT, AGM-MMM AGM AGM-EB,

SDE-2 & Plg. AGM AGM AGM
DGM
(Admn/legal), SDE-3 CAO
SDE-3 SDE-3 PM, NWP, Acc.& TR, CAO
NWO,
SDE-3 SDE-3 Budg-2, TR, AO-
sDE-3 AO-6
AGM-
AGM-FTTH Op
Digital
s&M, SDE-3 &Plg. SDE-3 CAO-
Claims,
AO-4

GM/DGM/AGM (Area--OP) of attached

*****

SSAas per norms

********a-**************** ******************* ***

AGM-Internal AGM-urban AGM-Rural AGM-Cable/Tx AGM- FTTH-PM AGM-CSc, EB AGM- BTS CAO- Fin &
&S&M TR
Note:
1BA headmayrelocatethe sbE/UTOor modifythe numberina unlit based on the work load/ requlrement In that unit. However total number of SDE (SDE-TO)
shal not exceedthetotal numberofsDE (SDEITO) of the BA/area office arrived by ageregating the numbers shown under each unit. Further he may realocate
SDE/JTO between area office & BA office within the norms & sanctioned
strength.
2. the
Area head be facilitated depending of area head apart the avallable supporting staff from UDC or
S ToA orPA.
shallThe proposed with
staff2/1sDE
for facilitating
or ITOthe coordination
upon workstre
in area office
andwilthebelevel
-2 of
SDE/JTO- areafrom
headed by GM or DGM and 1 sDE/ STOfor the
area headed by AGM.
3. SDE means combined strength of SDE & JTO, AO
means combined strength of AO and JAO
 Category-3 (Medium BA
BAwith Revenue (>50&az5 Cr.Jand notinthe category 1&2)-(66 numbers
Sr. GM/GMTD

DGM /AGM op DGM

DGM DGM- DGM(Fin),
Network
No. of attached SDE-Vig.-1 (Admn/legal (S&M)
District (SSA)

AGM- AGM
AGM AGM-EB, CAO- CAO-TR&
NWP, NWO, AGM-PM,
SDE-3 SDE-2 SDE-2 Fin Claims
SDE-4 SDE-2

AGM
MM/Plg, IT
& store,
AGM- Digital AO/JAO
SDE-2 AO/JAO
s&M, SDE-2 6 6

DGM /AGM op- as per

*****aoo ****.****.e.**
No. of attached SSA
*****************************************a****************** ********uusa* ************************** ************ **** - =*

AGM/SDE AGM/SDE- AGM/SDE SDE- FTTH AGM-CSC,

AGM/SDE AGM/SDE- AO-Fin & TR
Internal urban Rural Cable/ Tx PM E8 &S&M
BTS
Note-
1. the in based work in that unit. However total number of SDE (SDE»JTO) shall not exceed the
head may
total
BA number relocate the
ofSDE (SDEJTO) number
SDE/TOor modify
of theBA/area office arriveda unit on the
by aggregating the numbers requirement
load/ shown under each unit. Further he may realocate SDE/ITo between area office & BA
office within the norms & sanctioned strength.
2. Area headshallbe facilitated with 2/1 5DE or JTO depending upon the size of area and the level of head apart from the available supporting staff from UDC or Sr. TOA or PA. The
proposed staft for facilitating the coordination work In area office will be - 2 SDE/JTO- area headed by GM or DGM and 1 SDE/ JTO for the area headed by AGM.
3. sDE means combined strength of SDE & ITO, AO means combined
strength of AO and JAO
 BA with Revenue <=50 Cr.-(64 numbers) Category-4 (Small BA)

GMTD

SDE-Vig.
DGM/AGM op-
DGM
AGM Network AGM-
No. of attached (Admn/legal) (EB&Mktg) DGM(Fin)
District (SSA)

AGM- NWN-
SDE-3 Plg &Op
SDE-EB & sDE-PM CAO CAO
Fin TR
Mktg
SDE-4
SDE SDE-IT
MM/Plg.

AO-S AO-4
DGM/AGM op- as per
No. of attached SSA

*********************************************************

***************************************************************************** **********************************************************************************************************

AGM/SDE- AGM/SDE- AGM/SDE SDE SDE-FTTH SDE- BTSS AO- Fin

Internal urban Rural Cable/Tx TR

Note:
1. BA head may relocate the SDE/JTo or modify the number in a unit based on the work load/ requirement in that unit. However total number of SDE (SDE+JTO) shall not exceed the
total number of SDE (SDE+JTO) of the BA/area office arrived by aggregating the numbers shown under each unit. Further he may realocate SDE/JTO between area office & BA
office within the norms & sanctioned strength.
2. Area head shall be facilitated with 2/1 SDE or JTO depending upon the size of area and the level of head apart from the available supporting staff from UDC or Sr. ToA or PA. The
proposed staff for facilitating the coordination work in area office wll be - 2 SDE/JTO- area headed by GM or DGM and 1 SDE/ JTO for the area headed by AGM.
3. sDE means combined strength of SDE & JTO, AO means combined strength of AO and JAO
 OPERATIONAL NORMS
1 TelecomStream OperationalNorms:
a. CFA Outdoor (OSP):
Outdoor operational works-Cluster based

(i) Outdoor operational works- where cluster is not formed

Cluster type TT/ATT-1 JE-1 SDE/JTO-1 AGM-1

Cluster with Last Pillar to LP to 6K
Customer Outsourced, Customer U-15 K, R-10 Kalong
U-3K, R-2K U-6K, R-3K
DELS-LL+1.5 BB U-12 K, R-6 K with collocated BTS,
MDF to LP
(BSNL emp)
Non-Clustered (1DEL=
U-2.5 K, R- U-21 K, R-7.5 K
only Ll+ LL with U-3.5 K, R-2.5 K U-6K, R-3K
1.5 K
BB1.5+LC*3)
Minimum one SDO/JTO for a district Ha or equivalent city area irrespective of cluster size. For Rural area, the outdoor work
and mini exchange+ BTS (2k and below), monitoring shall be looked after by same team.

b. Indoor (Exch., BSC/MSC)work-Exch.capacitywise:

Capacity SDE/JTO(U)| SDE/JTOR) JE(U) JE(R) TT/ATT(U) TT/ATT R
Norms per
10 K
5k-10k 4

2k-5k
1k-2 0 0 0

<1k 0

Note:-5 % Manpower extra where MSC/8SC is separate from Exch. premises. Mini Exch. (< 2k) will be managed by
OSP staff.

C. CM OSP- Based on number of BTS sites:

Grade | TT/ATT-1 JTO/SDE-1 AGM-1

Norms U-Per 35 BTS sites, U-Per 70 BTS sites, R- Per 40 BTS sites Per 500 BTSsites
R-Per 20 BTSsite
In Rural areas, the norms are for standalone BTS site

d. Ixn Circle-RKM based:-OFC route Circle/BA

Grade 1 team consisting of 1 SDE or JTO and1TT or ATT AGM-1

1. Non SLA Based-

Norms-Normal Normal Terrain- Per 300 RKM and
Hiliy/difficult area- J & K, NE-1,
1 AGM per 6 SDE
NE-I1, AS, naxalite belt of Hily/ Difficult terrain- per 250RKM
Odisha/WB/Bihar/Jharkhand/
Chhattisgarh etc.)
 1200 RKM and
Normal Terrain- Per 1 AGM per 6 SDE
2. SLA Based-
1000RKM
terrain- per
Hilly/ Difficult

worki:
(franchisee manager) &CSC
e. Sales& Marketing Grade
Per Franchisee manager
Category
One Territory JTO/SDE
1. Category A
2. Two Territory
Fr. Mgr. & Csc In
2.CategoryB 3. Three Territory available on
TOA is not
charge 3.category C Sr. ToA (1f Sr.
TT can be used)
One per 250
Active Pos the location then

Retail Manager

stations forISP:
on RKM for OSP and numberat different
f. CoreNetwork(Txn)-based
6 SDE)
Norms (i AGM perSDE/JTO,TT/ATT-1, 1 AGM per 6
Work OFC route Normal & 250 RKM
for Hilly
In house by 300 RKM for SDE
OFC Route
BSNL distance
monitor
1SDE/ JTO will
1200 RKM per team 1 AGM
SLA based covered by 4 route paties,

per 6SDE
taken Collocated)
(50 % of stations
(1 AGM for 8 SDE/JTO
Indoor Type of station Norms
plant 6 SDE/ JTO, 3 JE & 3
TT per station
A1 (24 Hrs)
4 SDE/ JT0 per station plus ATT- stations co-
A (24 Hrs) standalone stations or
1JE and 2 TT or

| TT or ATT-
2 JE and 3
located with territorialexchanges
2 JE and 2 TT or ATT for
* manning stations and
in-house

2 SDE/ JT0 per station with, standalone stations or 1

JE & 1TT/ATT for co-
B (12 hrs route maintenance
of 250 RKM- for
working)
locatedstations will manage two
with 1TT or A:T who
maintenance of up to 4 stations
C (8 hrs 1 SDE/ JT for

working) stations each

J&K,NE-I,NE-II & AS
additlonal manpower for hilly area like
Note:- Additional manpower: 10 %

2. Finance StreamNorms
(a) Operational area (TRA Functions) officehavingrevenuebetween 10-30Cr
(0) CAO-oneCAO perarea
(ii) AQ/JAO
No of A0/JAO
(LL+1.5 BB+1.5FTTH+3LC)
Number of DELS

<10000
10000-40000

40000-80000

80000-120000
>1200000 One AddI. AO
For every 25 K
 3. Civil:
Operational normsin BA:

DGM (SE) AGMEE) SDE/JTO

1. Category 1-6 Nos.

2. Category -5 Nos.
BACategory I&1 (19 BA-Category-1, l & 11-| 3. Category 1-3 Nos.
Norms
Locations- List) (77 locations-ist) 4. Category I-1 Nos.
5. Area office- 1 (> 10 Cr, 222
locations)
The locations of SE, AGM and SDE/JTO based on locations to be decided by CGM (BW) based on workload

4 Electrical:
Operational norms in BA:

DGM (SE) AGM(EE) SDE/JTO

6. Category 1-6 Nos.

7. Category 1- 4 Nos.
BACategory1&lI (17 |BA-Category-1, l &| 8. Category 1-2 Nos.
Norms
Locations- List) I1-56 locations-list 9. Categoryl-1 Nos.
10. Area office- 1 (> 20 C, 183
locations)

The locations of SE, AGM and SDE/JTO based on locations to be decided by CGM (Electrical) based on workload
 Total Proposed Manpower Executives in allstreams
Grade Working employees Total Staff Proposed
CGM/PGM/Sr.GM/GM Eq1 571 580(542+38 CGMs)
DGM/SE Eq 173 1481
AGM/CAO/EE Eq 1710 3883
SDE/AO Eq 9927 13106
JTO/ JAO Eq_ 17469 14418
SDE(OL)+ PS (Circle) + PA 382 (48+87+247) 357
Circle)
Executive Total 30232 33825