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JCHAS 921 1–7

RESOURCE ARTICLE

Using bowtie methodology


to support laboratory
hazard identification, risk
management, and incident
analysis
Hazard prevention and control systems for specific laboratory processes must be readily shared between lab
workers, their colleagues, and lab supervisors. In order for these control systems to be effective in a
transferable and sustainable way, effective risk management communication tools must be present. These
tools need to be adaptable and sustainable as research processes change in response to evolving scientific
needs in discovery based laboratories.
In this manuscript, the application of a risk management tool developed in the oil and gas industry known
as a ‘‘bowtie diagram’’ is assessed for application in the laboratory setting. The challenges of identifying
laboratory hazards and managing associated risks as well as early experiences in adapting bowtie diagrams
to the laboratory setting are described. Background information about the bowtie approach is provided and
the technique illustrated using an academic laboratory research scenario. We also outline the role bowtie
diagrams could play in a proactive safety culture program by facilitating hazard communication and
maintaining hazard awareness across a wide spectrum of stakeholders.

INTRODUCTION
Q1 By Mary Beth Mulcahy,
Chris Boylan, challenge requires that risk manage-
A series of highly publicized incidents Q2
Samuella Sigmann, ment knowledge must be readily
have highlighted the physical hazards
Ralph Stuart shared between laboratory workers,
of energetic, pyrophoric, and flamma-
their colleagues, and administrators.5,6
ble materials used in academic re-
To be effective, risk assessment and
search laboratories.1–3 These
communication tools must also be
incidents have brought attention to
adaptable to research processes as they
Mary Beth Mulcahy is affiliated with the challenge of managing safely the
change in response to evolving scien-
the U.S. Chemical Safety Board, 1750 multiple, rapidly-evolving chemical
tific needs.
Pennsylvania Avenue, NW, Suite 910, processes that are characteristic of
Washington, DC 20006, USA. the laboratory environment. To keep
pace with this evolution, the Associa- SAFETY MANAGEMENT IN THE
Chris Boylan is affiliated with DNV tion of Public and Land Grant Univer- LABORATORY SETTING
GL, 1400 Ravello Drive, Katy, TX sities (APLU) has suggested that a new
77449, USA. approach to laboratory safety is re- Academic laboratories host many dif-
quired. The APLU suggests that the ferent operations serving a variety of
Samuella Sigmann is affiliated with new approach should address both purposes. Teaching, research and ser-
A.R. Smith Department of Chemistry, technical and cultural aspects of this vice laboratory functions are routinely
Appalachian State University, 525 issue.4 Several hazard identification, intermixed with personnel moving be-
Rivers Street, Boone, NC 28608, USA. evaluation, and management tools tween them as needs arise. This diver-
have been described in the National sity in laboratory operations is a
Ralph Stuart is affiliated with Environ- Academy’s Prudent Practices in the significant challenge when addressing
mental Health and Safety Keene State Laboratory and the American Chemi- safety management in this setting.
College, 229 Main Street, Keene, NH cal Society’s publication Identifying Academic laboratories are quite di-
03435-2502, USA. and Evaluating Hazards in Research verse in scope and activities. For the
Tel.: +1 802 316 9571 Laboratories to address the technical purposes of this paper, ‘‘laboratories’’
(E-mail: rstuartcih@me.com). side, but the cultural aspect of the refer to workplaces that conform to the

1871-5532 ß 2016 Published by Elsevier Inc. on behalf of Division of Chemical Health and Safety of the American 1
http://dx.doi.org/10.1016/j.jchas.2016.10.003 Chemical Society.

Please cite this article in press as: Mulcahy, M. B. et al31., Using bowtie methodology to support laboratory hazard identification, risk
management, and incident analysis. J. Chem. Health Safety (2016), http://dx.doi.org/10.1016/j.jchas.2016.10.003
JCHAS 921 1–7

Occupational Safety and Health  Organizations and individual labo- The bowtie approach described in this
Administration’s (OSHA’s) definition ratories must support safety educa- paper presents an opportunity to
of laboratory ‘‘scale and use’’ defined tion and training by establishing improve institutional understanding
in 29 CRF 1910.1450.7 In these labora- clear safety expectations through of laboratory risks by facilitating com-
tories, diverse chemicals are used in policies and procedures and then munication and management of these
multiple processes in quantities that maintaining oversight services that issues among the wide variety of sta-
one person can safely manipulate using identify opportunities for improving keholders in academic laboratory re-
traditional laboratory safety practices. training; search. Stakeholders include
These practices include generic engi-  Appropriate emergency response university presidents, senior adminis-
neering controls such as laboratory ven- and waste management services trators, laboratory faculty and staff,
tilation and chemical storage devices, must be provided for the laboratory environmental health and safety staff,
emergency response equipment, work- work being conducted, and and students.4 Such a diverse group of
er training and oversight, and personal  Continuous monitoring and re- stakeholders means that communica-
protective equipment. It is important to sponse is required at all levels of tion tools may have to be redesigned
remember that many research activities an organization to ensure adequate with different levels of detail to address
in higher education go beyond this def- and effective barriers to prevent or various questions from different
inition by involving significant non- mitigate laboratory incidents. groups. Fortunately, software for
chemical hazards, using amounts of building bowties is available to support
chemicals beyond OSHA’s definition Compounding the challenge of effec- the reuse of information developed for
of laboratory scale, or by using materials tive safety management is the increas- one set of stakeholders, thus commu-
for which insufficient hazard informa- ingly interdisciplinary nature of nication tools may easily be adapted
tion is available. laboratory science. As biologists, physi- for the needs of others.12,13
As noted by both the US Chemical cists and engineers collaborate with To address this daunting list of
Safety Board (CSB) and the National chemists, the complexity of the hazards needs, ongoing communication among
Research Council (NRC), the tradi- presented increases correspondingly. the various stakeholders at an academ-
tional laboratory safety model is being Control strategies for chemical hazards, ic institution is necessary. A graphical
challenged in the modern academic biological agents and physical dangers representation of an institution’s safety
laboratory.1,8 Emerging factors, such can differ significantly and sometimes barriers and controls is likely to be
as the increasing turnover and diversi- compete for attention and resources. significantly more valuable to support
ty of laboratory workers, and the crea- Cross-disciplinary collaboration can re- communication than a collection of
tion of new materials with unknown sult in workers being involved in labo- text-based policies, procedures, and
hazards, have rendered the traditional ratory processes that they may not be checklists – especially when commu-
laboratory safety practices listed above well educated in. For this reason, it is nicating with audiences who do not
inadequate, taken alone, for addres- important to develop a safety commu- have a background in the chemical
sing research hazards. Preventing nication system that clearly highlights sciences or risk assessment.
and mitigating laboratory incidents significant hazards while being easy to
requires effective management of a sys- use, share, and modify as work changes.
tem of barriers that includes physical, It is also important to remember that THE ORIGIN OF BOWTIE DIAGRAMS
operational, and organizational ele- the management of laboratory safety
ments. For example: has the potential to affect people other Using graphical imagery to describe
than those physically conducting the safety systems has been shown to be
 The institution must determine what work. The disruption of neighboring effective in supporting hazard commu-
facilities and management resources activities on many campuses and the nication needs. In 2000 James Reason
are required to support specific re- legal impacts of the 2008 fatal fire at presented a popular model depicting
search proposals (including the abil- the University of California, Los the progression of an incident through
ity to house new chemicals and Angeles (UCLA) made it clear that lab- a series of leaky barriers.14 This model,
assess additional hazards they create oratory incidents can have conse- aptly referred to as the ‘‘Swiss cheese
in the laboratory) and determine quences impacting not just the model’’, is presented schematically in
whether such facilities are available principle investigators overseeing the Figure 1. In this model the slices of
when such proposals are funded; work, but neighboring researchers cheese represent ‘‘barriers’’ such as
 Laboratory equipment with appro- and institutions as a whole in terms of those outlined above, while the holes
priate controls must be provided for both productivity and reputation.9,10 represent barrier deficiencies in specif-
the experiments being conducted; Even incidents that result in no injuries ic elements in the system. These defi-
 Safety equipment must be identified, can have serious financial conse- ciencies can allow a threat to penetrate
provided, maintained, and inspected quences, such as recovery costs of over the system and result in an incident. An
to ensure that it will function as $1,000,000.11 increased number of barriers with
designed if it is needed (i.e. emergen- These considerations mean that a smaller and fewer holes will lead to a
cy shut-offs, safety showers, eye larger network of stakeholders should more robust barrier system for prevent-
washes, etc.); be included in developing safety tools. ing incidents.

2 Journal of Chemical Health & Safety, November/December 2016

Please cite this article in press as: Mulcahy, M. B. et al31., Using bowtie methodology to support laboratory hazard identification, risk
management, and incident analysis. J. Chem. Health Safety (2016), http://dx.doi.org/10.1016/j.jchas.2016.10.003
JCHAS 921 1–7

the people involved in developing the


diagram. However, the main goal for
developing a bowtie diagram is to aid
in communication and assessment of
the fundamentals of the safety system.
The following section describes the
basic process of developing a bowtie.

 Hazard – As illustrated in Figure 2,


at the top of a bowtie diagram is a
hazard of concern, i.e. something
that has a potential to cause damage
or loss if it is not properly controlled.
Hazards are dangerous intrinsic
properties of the materials or pro-
cess that cannot be eliminated. In a
laboratory setting, these hazards
Figure 1. James Reason’s Swiss Cheese model of accident causation. could be described as ‘‘explosive sol-
id,’’ ‘‘flammable liquid,’’ or ‘‘corro-
sive chemical’’ amongst others.
A more sophisticated graphical tool assessment aid and communication Safety Data Sheets that conform to
known as the ‘‘Bowtie Diagram’’ also device to depict the number and type the Globally Harmonized System
exists. Bowties garner their name from of barriers (e.g., physical, organization- provide a general approach for iden-
their shape (see Figure 2) and depict al, or operational) that must fail in tifying chemical hazards associated
the relationships between hazards and order for an incident to occur. While with a process.
barriers in a holistic way. The first this model has been used in large-scale  Top Event – The center of the bowtie
appearance of bowtie diagrams has industrial settings, we believe the con- is the ‘Top Event’ which identifies the
been attributed to lectures Hazard cept can be adapted to the laboratory point in time when control of a spe-
Analysis given at The University of setting to create a useful communica- cific hazard is lost, and this loss could
Queensland, Australia in 1979, but tion tool for this challenging manage- result in specific forms of harm.
the exact origin of bowtie diagrams is ment environment.  Threat– The threats listed on the left
not clear.15 Their use was pioneered Best practices in developing bowtie side of the bowtie are events that can
largely by the oil and gas industry, and diagrams are still evolving, and there begin the chain of action leading
now can also be found in the aviation, are a variety of terms and concepts that toward the top event.
mining, maritime, chemical and health need to be established in order to de-  Control– Preventive barriers, shown
care industries. velop a useful bowtie diagram. The between a threat and the top event,
After hazards have been identified, precise use of these terms and concepts are designed to either prevent the
the bowtie tool can be used as a risk will vary depending on the expertise of threat from occurring or stop the

Figure 2. Generic bowtie diagram depicting multiple threats that can escalate to a loss of control of a hazard, and in turn,
progress to a variety of negative consequences.

Journal of Chemical Health & Safety, November/December 2016 3

Please cite this article in press as: Mulcahy, M. B. et al31., Using bowtie methodology to support laboratory hazard identification, risk
management, and incident analysis. J. Chem. Health Safety (2016), http://dx.doi.org/10.1016/j.jchas.2016.10.003
JCHAS 921 1–7

escalation of a threat to the point unintentional or intentional scale-ups bowtie for the group. The participants
where it becomes involved in a top may be different, once safety critical initially listed the following as poten-
event. If a top event occurs, then the amounts are exceeded, the barriers to tial threats that could lead to exceeding
mitigation barriers on the right side prevent or mitigate consequences of a safety critical limits (top event):
of the bow tie are intended to either detonation are the same. Therefore,
stop or minimize the severity of un- choosing ‘‘exceed safety critical limit’’  No written procedures
wanted consequences. allows the bowtie to cover multiple  No personal protective equipment
threat scenarios for a single hazard. (PPE) policy
Secondly, choosing ‘‘exceed safety  Untrained laboratory workers
A LABORATORY EXAMPLE critical limit’’ as opposed to ‘‘explo-  Inadequate supervision
sion/detonation’’ puts the risk man-  Lack of communication
In March 2016, the Division of Chem- agement focus on a point in time
ical Health & Safety (DCHAS) pre- when the laboratory workers can still Listing failed or degraded barriers
sented an interactive symposium at respond and avoid a detonation alto- (such as those listed in the bullets
the American Chemical Society gether. Figure 3 presents the initial above) as threats is a common mistake
(ACS) national meeting. The sympo- bowtie diagram with the group-decid- in bowtie development. In response,
sium was held to assess the value of the ed hazard and top event. the workshop leaders guided the group
bowtie methodology in a laboratory Several potential consequences toward threats describing an initiating
setting.16 The example used in the ac- were suggested: event that if left unchecked could es-
tivity was based on the 2011 CSB case calate to a laboratory worker exceed-
study of a laboratory incident at Texas  Injury/fatality due to detonation ing a safety critical amount of energetic
Tech University (TTU).1  Property damage due to detonation compound. After this instruction, the
To construct the bowtie, participants  Reputation damage due to detona- group identified three key threats:
were asked to identify its parts in ac- tion
cordance with widely accepted best  Loss of business/productivity/grant  Intentional synthesis scale-up of en-
practice in the oil and gas industry in funding due to detonation ergetic material
the following order17,18:  Regulatory/external review  Inadvertent synthesis scale-up
 Unauthorized (criminal) activities
1. Hazard/Top Event Potential consequences extend be-
2. All Consequences yond the individuals and laboratory Figure 5 shows the developing bow-
3. All Threats involved and can effect multiple tie diagram which now includes the
4. Preventive Barriers departments in the university, as ap- group-identified threats that could
5. Mitigation Barriers parent from the above list. Although lead to the top event (exceeding the
property damage and regulatory/exter- safety critical limit). Finally, the group
Initially a variety of possible top nal review would be valid conse- discussed and listed the various pre-
events were identified, but the hazard quences, due to the time constraints ventive and mitigative barriers. The
was generally agreed upon by all parti- the workshop leaders focused on three resulting bowtie diagram based on this
cipants as ‘‘energetic material,’’ Other consequences listed in the evolving workshop activity is shown in Figure 6.
possibilities for the top event discussed bowtie diagram shown in Figure 4. The bowtie diagrams in this manu-
were: Identifying potential threats was the script were prepared using BowTieXP
most challenging part of constructing a software.13

 Intentional scale-up
 Explosion/detonation
 Exceed safety critical limit (In this
case, a safety critical limit is the min-
imum amount of material that could
cause permanent bodily injury if det-
onated)

The group agreed to use ‘‘exceed


safety critical limit’’ as the top event
for two reasons. First, identifying the
scale-up as ‘‘intentional’’ limits the ap-
plicability of the bowtie. For example,
prior to the 2011 incident, another
TTU student unintentionally scaled-
up the synthesis of another energetic
material.1 While the barriers to prevent Figure 3. Initial bowtie diagram showing hazard and top event.

4 Journal of Chemical Health & Safety, November/December 2016

Please cite this article in press as: Mulcahy, M. B. et al31., Using bowtie methodology to support laboratory hazard identification, risk
management, and incident analysis. J. Chem. Health Safety (2016), http://dx.doi.org/10.1016/j.jchas.2016.10.003
JCHAS 921 1–7

response’’ as a barrier. To ensure this


barrier functions, a laboratory worker
needs training to know where the alarm
is located, how to activate it, and how to
respond once it is activated. Further-
more, it is imperative the alarm is prop-
erly maintained so that it will function
when activated. Ultimately, the alarm
and associated training and mainte-
nance actually represent a single barrier
system, without which there is no as-
surance the barrier will function at all.
When an ‘‘alarm’’ is listed as a barrier, it
should be with the understanding that
there is safety management system sup-
porting it that includes training and
Figure 4. The evolving bowtie diagram showing group suggested consequences. maintenance. Without this, there are
‘‘holes’’ in the barrier analogous to the
Swiss cheese model.14
Management systems are the formal
processes where management (e.g.,
principal investigator, department
chair, etc.) commits to policies or pro-
cedures that support safety, implements
the policies and procedures, monitors
their performance, and implements ap-
propriate corrective actions when nec-
essary.19 Monitoring performance and
implementing corrective actions should
be a continual process which results in
improving the management of risks and
safety throughout the lifetime of a re-
search program. This is true whether
the barrier is physical in nature like
the alarm example (technical), or an
Figure 5. Bowtie diagram showing the threats agreed upon after group leader organizational policy (cultural). Ulti-
guidance. mately, a piece of paper is not a barrier
– risk assessment and management is
BOWTIE DEVELOPMENT barriers and generate a false sense of an active process. It is the actual work
PRECAUTIONS safety since more barriers may be conducted under the policy or proce-
expected to reduce associated risks. dure that creates the barrier. If a policy
A potential pitfall of the bowtie For example, the bowtie in Figure 6 lists or procedure is not consistently moni-
approach is that users over-identify ‘‘activating emergency alarms and tored and reinforced, the operational

Figure 6. Bowtie diagram for the detonation of energetic material in a laboratory setting.

Journal of Chemical Health & Safety, November/December 2016 5

Please cite this article in press as: Mulcahy, M. B. et al31., Using bowtie methodology to support laboratory hazard identification, risk
management, and incident analysis. J. Chem. Health Safety (2016), http://dx.doi.org/10.1016/j.jchas.2016.10.003
JCHAS 921 1–7

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is illustrated on the bowtie in Figure 6
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 As the bowtie in Figure 6 indicates, 29CFR1910.1450(b). https://www.osha.
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6 Journal of Chemical Health & Safety, November/December 2016

Please cite this article in press as: Mulcahy, M. B. et al31., Using bowtie methodology to support laboratory hazard identification, risk
management, and incident analysis. J. Chem. Health Safety (2016), http://dx.doi.org/10.1016/j.jchas.2016.10.003
JCHAS 921 1–7

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Journal of Chemical Health & Safety, November/December 2016 7

Please cite this article in press as: Mulcahy, M. B. et al31., Using bowtie methodology to support laboratory hazard identification, risk
management, and incident analysis. J. Chem. Health Safety (2016), http://dx.doi.org/10.1016/j.jchas.2016.10.003

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