Professional Documents
Culture Documents
Faculty of commerce
Department of Business Administration
PRODUCT
INFORMATION
TARGET AUDIENCE
Target Audience
• Marketing communication
involves advertising, direct
marketing, online media, printed
materials, sales promotion,
personal selling, PR and more.
Decisions on the Marketing
Communication Mix
✓Personal selling
• Direct presentation of a product to a
prospective customer by a
representative of the selling
organization.
✓Advertising
• A paid, non -personal mass
communication with a clearly
identified sponsor.
Decisions on the Marketing Communication Mix
✓Sales promotion
• Demand-stimulating activity designed to supplement
advertising and facilitate personal selling.
✓Public relations
• A planned communication effort by an organization to
contribute to generally favorable attitudes and opinions
toward an organization and its products.
Principles of effective marketing
communications
1. Identifying the target audience
(Who?)
2. Choosing communication channel
(Where?)
3. Creating Message (What?)
4. Allocating budget (How Much?)
5. Designing communication
program (Form -Channel – Period
of time)
6. Monitoring and evaluation (What
was it)