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Urban Des Int (2019) 24:16–37

https://doi.org/10.1057/s41289-018-0069-9

ORIGINAL ARTICLE

Streets and social life in cities: a taxonomy of sociability


Vikas Mehta1

Published online: 20 August 2018


 Springer Nature Limited 2018

Abstract Evident in the urban revival of North American Introduction


cities are planning and design strategies focused on
attracting the downtown worker, the tourist, the conven- This is the century of the city. We are now a planet of
tioneer and the newly implanted suburbanite. In this wave cities, and the future of our planet depends on the future of
of revival, many groups are marginalized, the reclaimed our cities (Chakrabarti 2013; Ehrenhalt 2013; Glaeser
public space is often sanitized, gentrified and fortified, and 2011; Owen 2010). As we consider the future of our cities,
not inclusive. However, there are urban public spaces that we must reflect on the future of public space in the city—
defy or at least resist these trends. Examining urban the new emerging public spaces but also the existing, yet
neighbourhood main streets reveals that even though the ever-evolving quintessential public spaces such as the
contemporary urban street can never be an unregulated street. We have made significant advances in the awareness
place of unconstrained diversity, there are streets that of the value of the public realm and in the planning and
counter the prevalent culture of consumption, and one can design of urban public spaces including streets. The revi-
find visible signs of spontaneity and diversity of people and talizing downtowns and neighbourhood business districts,
activities, and genuine social life. Using research in urban for the purpose of commerce, neighbourhood identity and
sociology, a taxonomy for sociability is developed, and the social interaction are testimony to this. However, in an
existing range of classifications of outdoor social activities attempt to revitalize public spaces, many cities have
is expanded. Through empirical examination, this paper resorted to planning and designing strategies focused on
explains how these streets perform as social spaces—how attracting a certain segment of society, be it the downtown
sociability is enacted, and what is the nature of planning, office worker, the tourist, the conventioneer, or the newly
design and management, which supports social behaviours. implanted suburban resident. There are serious concerns
Finally, the research emphasizes the role of the street as an that in this wave of revival, many groups in society are
ordinary public space in creating affordances for everyday being marginalized, that the reclaimed public space is not
social contacts that are crucial to personal well-being and inclusive, and is often taking shape as a sanitized, gentri-
social cohesion. fied and fortified space (Davis 1990; Sorkin 1992, 2008;
Boyer 1994; Zukin 1995, 2010; Loukaitou-Sideris and
Keywords Sociability  Taxonomy  Main streets  Social Banerjee 1998; Kohn 2004; Miller 2007). At the same
life  Public space  Urban design time, there are public spaces that defy, or at least resist
these trends, and are hospitable to a wide range of groups
and activities, and there are genuine signs of urbanity. This
paper presents observations from urban main streets from
& Vikas Mehta cities in the United States. The observations reveal that
vikas.mehta@uc.edu; mehtavikas@gmail.com even though the contemporary urban street can never be an
1 unregulated place of unconstrained diversity, there are
College of Design, Architecture, Art and Planning,
University of Cincinnati, PO Box 210016, Cincinnati, streets that counter the prevalent culture of consumption,
OH 45221-0016, USA and one can find visible signs of spontaneity and diversity
Streets and social life in cities: a taxonomy of sociability 17

of people and activities, and genuine social life. Through with the qualities that Jacobs (1961) appreciated on
an empirical examination of these streets, this paper Greenwich Village streets and sidewalks, and they are what
explains how these streets perform as social spaces—how Walzer (1986) has described as
sociability is enacted, and what is the nature of planning,
open-minded space, designed for a variety of uses,
design and management, which supports a taxonomy of
including unforeseen and unforeseeable uses, and
social behaviours on the street. This paper uses research in
used by citizens who do different things and are
sociology (Lofland 1998) to create a pertinent taxonomy
prepared to tolerate, even take interest in, things they
for sociability on neighbourhood retail street (main streets)
don’t do. When we enter this sort of space, we are
and also builds on existing classifications of outdoor
characteristically prepared to loiter.
activities (Gehl 1987) by expanding on the range of ‘‘social
(Walzer 1986, pp. 470–471)
activities’’. The emphasis is on the role of the street as an
ordinary public space in creating affordances for everyday These are streets that serve the needs of people of the
social contacts that are crucial to personal well-being, neighbourhood and the city and where wide-ranging social,
social cohesion and civic action. political and economic activities are visible. Sociable
streets are ones where neighbourhood residents, visitors,
workers and people who call the street their home use the
The sociable street streets for myriad purposes of socializing, every day and
special shopping, dining, lingering, promenading, celebra-
The online Merriam-Webster dictionary defines sociable tion, protest, and survival. Such streets are a desired
as: inclined by nature to companionship with others of the component of any good mixed-use neighbourhood and
same species, inclined to seek or enjoy companionship, and therefore of any good city.
marked by or conducive to friendliness or pleasant social
relations (http://www.merriam-webster.com/dictionary/
sociable). Other definitions include: enjoying or requiring Why sociable streets now?
the company of others, fond of companionship; friendly or
agreeable especially in an easy, informal way; and, char- In a city the street must be supreme. It is the first
acterized by pleasant informal conversation. This socia- institution of the city. The street is a room by
bility may be visible on many types of streets, for example, agreement, a community room, the walls of which
on streets that are private (gated and open only to residents belong to the donors, dedicated to the city for com-
of the neighbourhood), on parochial streets (ones that are mon use. Its ceiling is the sky. From the street must
not closed or gated but are mostly used by neighbourhood have come the meeting house, also a place by
residents) and also public streets. For the purpose of this agreement.
paper, we will focus only on public streets. That is, on (Louis Kahn, The Street)
streets that provide unregulated access to all within the
Most urban scholars agree that public space plays an
confines of general cultural norms and mores. For this
important role in sustaining the public realm. In the words
paper, a sociable street is defined as a street that is open to
of Smith and Low (2006), ‘‘An understanding of public
the public, where people are present throughout the day
space is an imperative for understanding the public
and week, engaged—individually or in groups—in a vari-
sphere’’. They echo the view of several urban observers
ety of active or passive social behaviours that are pre-
and scholars and articulate this further by stating that the
dominantly stationary and sustained in nature. To be clear,
‘‘… spatiality of the public sphere potentially transforms
we are not interested in streets that may appear sociable
our understanding of the politics of the public’’ (p. 6). Of
and lively as a result of only a number of people walking
its many functions, sociability is a primary role of public
through it: a dynamic activity. We are interested in streets
space and the examination of social behaviour, offers a
that are sociable for most of the day and week and not in
fresh look at the understanding of public space. Public
ones that are so only on special occasions such as farmers’
space offers various possibilities for social contact to
markets or occasionally planned events. ‘‘Invented’’ or ‘‘re-
experience diversity and creative disorder, which, as Sen-
invented’’ streets (Banerjee et al. 1996), those sanitized
nett (1971) suggests, enhances personal growth.
spaces used just for shopping, dining and promenading, do
not qualify either. For if the multiple points of social contact once
The discussion of sociable streets, as defined here, is not characterizing the city can be reawakened under
new. Urban observers and scholars in the past have often terms appropriate to affluence, then some channels
referred to these types of streets and similar spaces as the for experiencing diversity and order will again be
bastions of a free society. Sociable streets are synonymous open to men. The great promise of city life is a new
18 V. Mehta

kind of confusion possible within its borders, an advantages of urban social life—proximity, access and
anarchy that will not destroy men, but make them encounter. Espousing and endorsing the street remains
richer and more mature. appropriate in the present time even when new forms and
(Sennett 1971, p. 108) models of urbanization and development are being inven-
ted. Across the world, most cities have some major streets
Sociability is a condition for enabling many other cultural,
that anchor significant civic, cultural and commercial
economic and civic roles of public space. In the past few
buildings and spaces and along with it a host of historical
decades, with increasing trends of commodification of
memories of the city. Revitalizing such streets, as many
space, there have been common concern amongst urbanists
cities have done, provides an easy way to restore image and
that in contemporary urban societies, particularly in North
identity. Another common street type is the neighbourhood
America, social life has been eroded by the emphasis on a
commercial street (main street, high street, and the like)
culture of privacy, individual comforts in the private realm
that serves the daily needs of urban neighbourhoods.
and a bipolar lifestyle of work and home. A wide array of
Reviving such neighbourhood commercial streets translates
social ills has been associated with the growing paucity of
into creating walkable urban centres that are easy to reach
social contacts. As a solution, Oldenburg (1989) has made
by many, where opportunities for neighbours to interact
a case for a public social realm—a third place—in order to
may help strengthen social ties and sense of community,
live a balanced life. Oldenburg and Brissett (1980) also
and where neighbourhood residents may cross paths with
advocate such places as a common ground, a leveller in a
strangers as a part of the daily rhythm of life. Main streets
polarizing society. They note,
are also key contributors to the local economy; they can
The hangout is important for what it symbolizes to reduce the dependence on the automobile, and having
us; a kind of pure, freewheeling sociability, uncon- destinations in the neighbourhood that can be reached on
taminated by status, special purposes or goals. foot can provide health benefits. This can be a step towards
(Oldenburg and Brissett 1980, p. 82) creating an equitable and healthy city by providing physi-
cal amenities for people of all economic classes. In a time
Lofland (1998) adds yet another dimension of tolerance
when we are increasingly able to satisfy our needs for
and argues that active and passive social contact in public
leisure and information in the private realm and when
open space such as streets provides the setting for the
public space in cities is shrinking and transforming into a
‘‘learning of cosmopolitanism’’. By engaging the literature
privatized pseudo-public realm as a result of fear (Ellin
from sociology, psychology, psychiatry, political science,
1999), the local main street provides an open neutral ter-
architecture, urban design, and planning, Crowhurst-Len-
ritory that is a key quality of public space (Tiesdell and Oc
nard and Lennard (1987, 1995), develop a list of social
1998). Besides purchasing goods and service, people go
functions served in public spaces. This list includes
shopping to engage in numerous social behaviours
learning, the development of social competence, the
including meeting friends and acquaintances, to people-
exchange of information, the facilitation of social dialogue,
watch and be seen, and to walk around as is well known
the fostering of social awareness, the enhancement of
from retailing research. Social affiliation and interaction,
social integrative functions, and the encouragement of
sensory stimulation and leisure are amongst important and
ethical conduct.
basic motives coupled with shopping (Tauber 1972; Jan-
An urbanizing planet translates into a large number of
sen-Verbeke 1987; Bloch et al. 1989, 1994; Falk 1997,
people that encounter streets as a primary form of public
amongst others) as identified by sociologists and environ-
space. Even with varying uses and meanings, typologically
mental psychologists. Above all, local main streets create
the street is a pan-cultural space. Streets are both literally
opportunities for neighbours and strangers, as a part of the
and metaphorically the most fitting symbol of the public
daily round, to meet and engage, provide opportunities for
realm: in urban areas, streets constitute a significant part of
a range of social interactions that are fundamental to
the public open space—in some cases occupying over 50%
individual well-being, a sense of community as well as
of the urban land (Moudon 1987). ‘‘[T]he ‘street’ is often
civic action (Putnam 2000).
shorthand for the urban world’’ (Jukes 1990, p. xv) and for
many urbanites, streets represent the outdoors (Jacobs
1993). It is no surprise that the street ‘‘has occupied a
Need for research
cherished place in the lexicon of urbanism’’ (Keith 1995,
p. 297). As the most ubiquitous form of public space across
Social life has been used as a measure of urban vitality and
the urbanizing world, the street has a simple structure with
as an indicator of the satisfaction of people with their
the ability to accommodate myriad social, cultural, eco-
physical surroundings. Recent empirical work on streets
nomic and political functions. Streets offer the primary
has focused on street liveliness and detailed recording of
Streets and social life in cities: a taxonomy of sociability 19

social activities (Gehl 2004; Mehta 2007, 2013). Designing Study areas
physical environmental form, and creating policies that
support lively streets through the right mix of uses and The research for this paper was conducted on six main
management strategies is an important goal in itself. streets in the Unites States, three in the Boston
Nevertheless, this does not directly (and empirically) metropolitan area in Massachusetts and three in the city of
address the understanding of the street as a place for a Cincinnati in Ohio. All six main streets are historical
social life that is diverse and inclusive with regard to actors streets that include mostly older building stock, with only a
and activities. Empirical work to record activity in public few new buildings constructed in the last half a century.
spaces is tedious and time-consuming in itself. Thus, Most buildings are built to the sidewalk leaving no set-
recording both the specific actors and their behaviours, backs. Aside from a few newer buildings with commercial
over and above the task of recording activities, becomes an space, all buildings range from one to four storeys in
even more arduous and laborious task that few researchers height. Although none of these neighbourhoods is consid-
are able to undertake. As a result, there are only a few ered a downtown, the streets studied are amongst the major
studies that aim for such level of detail using ethnographic commercial streets in their respective neighbourhoods. All
methodologies (see, e.g., Holland et al. 2007; Cattell et al. streets have a combination of small, independently owned
2008) and in most cases, we find, at most, either specific local businesses and a few national chain stores. These
behaviour or specific actors examined but seldom both include a variety of restaurants, coffee shops, bars, fast
recorded simultaneously. At the same time, urban obser- food restaurants, grocery stores, convenience stores, hard-
vers and commentators have revealed the ware stores, pharmacies, electronics stores, cleaners,
undoubtable marginalization of so many groups as a result apparel stores, barbershops, hair and beauty salons, book-
of the commodification, sanitization, and fortification of shops, teaching institutes, banks, offices, apartments, and
the city. This discourse of public space framed around the so on. A mix of uses occurs at the block level such that
demise of publicness and the call to reverse the decline of most of the blocks have some variety of retail at the street
public space has not focused on the role that the modest level to serve daily needs, and some office space usually in
spaces play in people’s everyday lives. While the larger buildings with upper floors. While there is very limited
discussion on ‘‘everyday urbanism’’ (Chase et al. 2008) has residential space on the upper floors of the buildings, most
brought to fore the value of the ordinary as the everyday of the adjoining streets are primarily residential. Hence,
spectacle, few empirical studies assess neighbourhood most people in the neighbourhood need only walk a few
public spaces with a lens to examine the everyday social minutes to reach the neighbourhood’s main street. Transit
life. Moreover, the focus on the decline and negative stops are located on or adjacent to these main streets. While
aspects of changing public space often overshadows the these streets are similar in ways mentioned above, there are
discussion and role of the mundane but meaningful forms subtle differences in form and character, as would be
of social contact and engagement. These informal expected. These streets were selected for their similarities
momentary social encounters in public spaces, is the as well as variability between their physical characteristics
bridging that likely plays a crucial role in ‘‘promoting and uses, and to provide an adequate sample size for the
cohesion within diversity’’ (Alcock 2003 cited in Cattell study.
et al. 2008). There is clearly a need for deeper research on The six neighbourhoods, such as Central Square in
ordinary everyday spaces, such as main streets in neigh- Cambridge, MA and Clifton in Cincinnati, OH, which are
bourhoods, to examine the casual social contacts and home to these streets, are predominantly residential
activities that make the street meaningful and attractive for neighbourhoods with many of their daily commercial,
people to use. cultural, entertainment, and other needs and amenities
catered by the businesses on their main streets (see Figs. 1,
2, 3). While the six streets are similar in ways mentioned
Methods above, there are differences in form and character as would
be expected.
Ethnographic methods including empirical observations
and interviews were used to study the streets. First, all Walk-by observations
stationary social activities were recorded on the streets
using walk-by observations. This helped with identifying Walk-by observations were used to record the location and
specific settings where the street was most actively used. number of all stationary and lingering social activities on
Second, we observed these settings in detail using struc- the streets. The researcher slowly walked past the complete
tured direct observations. Finally, interviews were con- length of the main street and recorded the total number of
ducted with people who used the streets. stationary people encountered, their locations, the activities
20 V. Mehta

Fig. 1 Views of some of the neighbourhood main streets studied

they were engaged in, and their postures. People passing by and or a larger group were noted as a group. Sitting,
or entering a premise without stopping were not recorded. standing, and lying or sleeping were recorded as variable
Each person was represented by a dot on the coding sheet. postures. Observations were conducted on days with tem-
People who were engaged in an activity as a dyad, triad, peratures between 55 and 85 F on weekdays between 7:00
Streets and social life in cities: a taxonomy of sociability 21

Fig. 2 The blocks studied on


Massachusetts Avenue, the
main street of Central Square in
Cambridge, MA

A.M. and 10:00 P.M. and on weekends between 8:00 A.M. Structured direct observations
and 11:00 P.M during the months of May through October.
Observations were spread out to observe each street during The walk-by observation results indicated that there were
early and late morning, lunch hours, early and late after- certain locations (settings) on each street that had a high
noon and evenings including after dark. Fifteen walk-by concentration of activities and social behaviours. These
observations were conducted on weekdays and fifteen on settings were studied in detail using structured direct
the weekend. observations. By locating at a discreet vantage point for
maximum visibility of the setting, the researcher observed
and recorded activities and behaviours at each setting for
22 V. Mehta

Fig. 3 The blocks studied on


Ludlow Avenue, the main street
of Clifton in Cincinnati, OH

15 min. As in the walk-by observations, stationary and Social life on the street
lingering social activities were recorded, and people just
passing by or entering a premise without stopping were not Lively and vibrant streets
included. Activities were recorded in detail on observation
sheets containing drawings of each setting and were sup- Walk-by observations provided a kind of snapshot of the
plemented with extensive field notes. Apparent age, gen- life of the six streets showing that all were lively and
der, race, SES, activities and postures were coded for ease vibrant spaces. Walk-by observations provided a valuable
of recording. Persons interacting with each other or spatial recording of people engaged in various activities
engaged in a common activity were indicated on the and clearly indicated that while all the blocks on the streets
observation sheet. Direct 15-min observations of activities were concourses for pedestrians, there were preferred
were conducted seven times each on weekdays and locations for social activities on all the six streets (see
weekends at each setting. Figs. 4, 5). These settings on the streets were better able to
support stationary and lingering social activities as com-
Interviews pared to other locations on the same street.

The interview questions were designed to capture the rea- The street as a place of diversity
sons people used the street, what they valued on the street
and their future visions for the street, as well feelings about Each street had at least one setting that was clearly a space
the changes of street. A total of sixty-six interviews were of high density of use with a higher range of activities. The
conducted. structured direct observations revealed the variety of pos-
The following sections elaborate on how the streets were tures, activities, behaviours and social interactions on the
used as a setting for social life. Based on observations, and street. These included sitting, standing, lying, eat-
by examining select settings of social interaction on the ing/drinking, reading, using a laptop, shopping, window-
streets, a thematic analysis is presented as a typology of shopping, people-watching, playing a game or performing,
social contacts and behaviours to understand the street as a talking, panhandling, smoking, walking pets, pushing a
social space. stroller, vending and so on, and were not mutually exclu-
sive (see Table 1).
On these settings on the streets, we find a varied social
life with many diverse groups of people and activities.
Streets and social life in cities: a taxonomy of sociability 23

Fig. 4 Behavioural map of people engaged in some stationary social The locations of clustered dots clearly show the settings where the
activities on weekdays and weekends on Massachusetts Avenue in street was most actively used
Central Square, Cambridge, MA. Each black dot represents a person.

Fig. 5 Behavioural map of


people engaged in some
stationary social activities on
weekdays and weekends on
Ludlow Avenue in Clifton,
Cincinnati, OH. Each black dot
represents a person. The
locations of clustered dots
clearly show the settings where
the street was most actively
used

People of several age groups and class coexist here and the A taxonomy: passive, fleeting and enduring
street serves the many roles discussed in the literature on sociability
public space. Often simultaneously, but certainly within the
course of a few hours, the same space on the street that is Urban observers agree that the range of social relationships
home to casual meeting transforms to a space of economic in public space are of significance to people engaged in
survival or a political space (see Figs. 6, 7). There are such relationships, and an important building block of
settings where certain groups repeatedly claim the street urban social order (Putnam 2000). This range may be
space. In some cases, there are considerable overlaps and a understood as an ‘‘intensity of contact’’ (Gehl 1987)—from
diverse set of people simultaneously claim and territorial- being left alone to being in the close company of others. To
ize the same street space maintaining a civil distance. In better understand public life, some scholars of public space
other cases, there are spatial distinctions between the have classified these relationships. One of most simple and
groups who establish their claim on the street. In yet other elegant frameworks to understand the use and sociability of
settings, diverse groups claim the same spaces on the street public space is proposed by Gehl (1987) in which he
but they do so at different times of the day and week. classifies outdoor activities as necessary, optional and
Regardless of these mechanisms, a wide range of groups social. Necessary activities, such as going to work or
were able to claim and use the street (see Figs. 8, 9, 10). school, occur almost regardless of the quality of the envi-
These spaces of gathering achieved the quality of place on ronment; optional activities, such as taking a leisurely walk
the street that Hester (1984) suggests, possess a sense of or lingering only occur when the environmental conditions
‘‘collective-symbolic ownership’’ and are ones that people are optimal; and social activities are a result of a high level
in the neighbourhood hold ‘‘sacred’’ (13). Although in of optional activities requiring a high environmental
these spaces people are seen engaging in ordinary activities quality. Classifying relationships in the public realm,
of daily life, these places provide a comfort and at-easeness Lofland (1998) synthesizes the work conducted by Davis
that is invaluable to our well-being. Observations showed (1959), Stone (1954) and others, and suggests a typology of
that these settings had a distinct hereness, a sense of being social relationships in the public realm—the fleeting, the
in it and enclosure, a sense of ease and safety and an routinized, the quasi-primary and the intimate-secondary.
‘‘existential insideness’’, which Relph (1976) suggests, are Building on these two taxonomies and recognizing the
at the core of the experience of place. possibility of the street as a space of everyday use requires
a taxonomy that addresses the wide range of social beha-
viours. All the behaviours and activities on the street dis-
cussed earlier may be categorized into a tripartite
24 V. Mehta

Table 1 Activities, behaviours and postures observed on the streets Table 1 continued
Postures Playing chasing games—using street furniture and trees, etc.
Walking Driving toys on building walls and in nooks, entrances, alcoves,
Ambling etc.
Standing Playing with newspaper dispensing boxes—opening, shutting,
Sitting hiding things, etc.
Lying Playing with parked cars—leaning, looking in, looking at
reflections, etc.
Sleeping
Jogging/running
Skateboarding
taxonomy—passive sociability, fleeting sociability and
Bicycling
enduring sociability. This taxonomy uses Lofland’s (1998)
Adults’ behaviours and activities
work to make it pertinent to the street and also adds to
Talking
Gehl’s (1987) classification of outdoor activities by further
Eating and drinking
examining the type and nature of social activities.
Working
Reading
Passive sociability
Sunbathing
Sharing time with family or friends (eating, drinking, socializing)
Being alone in public is a social behaviour. There is a
Kissing and other intimate physical contact
certain need for human beings to be in the presence of other
Cleaning and maintaining shop front and sidewalk people without seeking any direct verbal contact—a pas-
Decorating—putting planters out, hanging planters, putting out sive sociability that is a shared human interaction between
advertising boards, changing signs, etc.
strangers and ‘‘familiar strangers’’ (Milgram 1977). Public
Smoking
solitude, spectating and display, relaxation, and play were
Talking on a mobile phone
visible forms of passive sociability on the street.
Playing a musical instrument
People sought out places to be alone in public in the
Playing board games
presence of others even if they did not intend to directly
Preaching
interact or participate in any active social behaviour (see
Panhandling
Fig. 11). People came to read, work, eat and drink alone
Vending and only engaged in minimal and essential conversation,
Greeting others on the street for example, to order food or drink or to ask for a chair.
Walking pets Often, they found this ability to be alone in public a
Observing other people and activities desirable quality of the street as noted by these two users of
Window-shopping the street,
Protesting
Soliciting signatures for a petition I love the coffeehouse. You can sit there for hours. Sit
Distributing flyers there, read, [and] look at people. I do some of my
Children’s behaviours and activities
work here. [It is] an atmosphere not as serious as a
Sharing time with family and other children (eating, drinking,
library.
socializing) I’m surrounded by people but I have my privacy.
Greeting adults and children There is a social agreement. There are zones of social
Assisting grandparents interaction. The other day I was drawing here, set up
Walking pets an easel and nobody said anything. They leave you
Observing adults, older children, pets, objects and activities alone…
Inquiring about people, objects and activities People-watching or spectating is one of the most com-
Climbing on and going under objects (furniture, mon passive behaviours in public space. The sights, sounds
telephone/electrical boxes, bicycle racks, etc.) for play and
and smells of bodies moving through space is an extra
exploration
benefit of being in the outdoors, a side show. The main
Walking in and out of building nooks, entrances, alcoves, etc.
street offered good opportunities to spectate within easy
Looking inside shop windows and entrances
reach of the home, as people were able to see new and
Playing hide and seek—using street furniture, trees, parked cars,
etc. familiar faces and activities here. Several people
Streets and social life in cities: a taxonomy of sociability 25

Fig. 6 The plan and photographs showing a sampling of activities on Massachusetts Ave. in Central Square, Cambridge, MA that serves the
many roles of public space

recognized this potential of the main street as mentioned by down and making a phone call or just resting and taking a
this regular user of the street. break.
Relaxation is one of the five primary needs of people in
I’m here once every day on average. I shop here; buy
public space (Carr et al. 1992). Passive sociability provides
books, rent videos, [get a] haircut, buy coffee, meet
the much-needed relaxation that people find in being alone
people, hang out, people-watch…
together with others in public. Relaxation often occurs as a
For many, the street, as a public space, is a place to be resultant behaviour along with public solitude or spectating
seen. It is like a stage where they can act out their parts and and is often associated with eating, drinking, reading or
display their talents and skills. Although usually associated watching people and activities. This lady, a regular on the
with special occasions, infrequently people used the street main street remarked:
as a place for display—of body, possessions, skills—and
I’m here two-three times a day. Every day I have
even an overt display of affection shown through physical
coffee at Peet’s. I walk here daily and exercise. It
intimacy. The main street was a good place to hang out and
takes me out of my house. I come here to read. It’s
to be passively sociable. On the one hand, there was plenty
very relaxing for me. My friends know where to find
to provide sensory stimulation especially by way of all the
me.
stores, the signage, decorations, street furniture, trees and
so on. On the other, there was space to sit or stand and be Observations found much, which Whyte (1980) did, that
away from it all. Some people lingered on the street just even as people sought relaxation, they did not want a
window-shopping and ambling on the sidewalk, sitting complete retreat and separation from city life; rather, they
26 V. Mehta

Fig. 7 The plan and photographs showing a sampling of activities on Ludlow Ave. in Clifton, Cincinnati, OH that serves the many roles of
public space

looked for some liveliness, activity, and some form of developing empathy for others, but also by learning and
engagement. growing from seeing numerous new and unfamiliar people,
Most streets, where people busily hurry along, do pro- customs, behaviours and activities.
vide an opportunity for passive sociability. However, see-
ing and experiencing other bodies and activities on the go, Fleeting sociability
as one passes by, is a very transitory kind of social inter-
action. For streets to support greater and more long-lasting A considerable advantage of the main street (over shopping
passive sociability, it is imperative for the space to be centres and malls), as a place for shopping within the
understood as a place to stop, hang out and spend some neighbourhood, is the opportunity it provides for neigh-
time. Observations showed that places to sit—benches, bours to cross paths as a part of the daily round. These
chairs or ledges and steps built into the buildings and chance encounters may lead to small chitchat and con-
landscape—were essential, as were sheltered spaces, versation or short-term low-intensity contacts amongst
alcoves and niches to stand and hang out. Active and neighbours or strangers—a fleeting sociability. Because the
animated edges of buildings with show windows caught the streets were able to support considerable stationary activ-
interest of many and encouraged them to stop. The busi- ities, several opportunities arose for short-term, low-in-
nesses—coffee houses, bars, pubs, restaurants, conve- tensity contacts amongst residents, workers and visitors.
nience stores, and so on—where people came to hang These brief fleeting contacts constitute easy interactions
around were key to supporting and initiating passive with other people in a relaxed and relatively undemanding
sociability. way. Such fleeting sociability has its transitory benefits of
Aside from such individual benefits as relaxation and humanizing the moment for the people engaged in the
sensory stimulation, passive sociability plays an important interaction. However, it is also suggested that these short-
role of familiarizing people to ones unlike themselves term, low-intensity contacts or weak ties are possible
whom they may consider ‘‘others’’. Passive sociability beginnings of deeper and more enduring social interactions
provides the first step in negotiating differences by and engagements between people (Jacobs 1961;
Streets and social life in cities: a taxonomy of sociability 27

Fig. 8 The plan and photographs showing people of diverse age groups and class occupy, territorialize and claim the street space on
Massachusetts Ave. in Central Square, Cambridge, MA

Granovetter 1973; Greenbaum 1982). Jacobs (1961) argues of fleeting sociability (see Fig. 12). Numerous occurrences
that through repeated short-term contacts people grow to and events on the street triggered fleeting sociability.
trust their fellow city dwellers who may otherwise be total Children, particularly younger ones, and pets prompted
strangers. She writes visual and verbal exchanges and pleasantries amongst
adults. Street performers, interesting displays in the show
The sum of such casual, public contact at a local
windows, a commentary of a game on the radio were
level—most of it fortuitous, most of it associated with
examples of conditions that encouraged people to stop by
errands, all of it metered by the person concerned and
and exchange opinions, comments or just banal observa-
not thrust upon him by anyone—is a feeling for the
tions. Several people mentioned this ability to engage in
public identity of people, a web of public respect and
fleeting social interactions as a quality they valued as
trust, and a resource in time of personal or neigh-
suggested by these comments:
bourhood need… Lowly, unpurposeful and random
as they may appear, sidewalk contacts are the small 1369 [Coffeehouse] is very personal. There is great
change from which a city’s wealth of public life may outdoor seating. The music outdoors attracts people.
grow. It is a great place to sit and enjoy your day and
(Jacobs 1961, p. 56 and 72) people-watch. It is interesting to see all kinds of
people. I frequently run into people without planning.
The act of waiving to a known neighbour, an acquain-
tance or a familiar face, a momentary stop for a chat, a There are more businesses here that interest me. I
simple reciprocation through a nod or a smile or the brief return here, often to the café. I like the atmosphere
exchange of acts such as asking or telling time are all signs and the food. The garage doors open to the street. I
28 V. Mehta

Fig. 9 The plan and photographs showing people of diverse age groups and class occupy, territorialize and claim the street space on Ludlow
Ave. in Clifton, Cincinnati, OH

like the music, the food, [and the] pool table. They play. Children who playfully used street furniture and
have wireless internet. And I meet people there, objects by running around them or jumping over bollards
really interesting people. and benches or climbing on bicycle racks or benches often
had to interact with others engaging them in fleeting
Play is key to fleeting sociability. Most play occurred as
sociability.
an individual or group activity and as a behaviour where
The main street, when designed and managed well, can
the player or players and the audience engaged in fleeting
provide a setting to support fleeting sociability. At several
sociability. On the streets, watching a musician play
locations on the streets, design and management played an
sometimes triggered a social interaction and playing
important role. The width of sidewalks allowed for walk-
together translated into fleeting and sometimes even
ing, strolling, and walking pets and children in strollers.
enduring social relationships. One of the street performers
Managed traffic speed through various traffic calming
mentioned how she met one of her co-performers and
measures allowed people to easily cross the street and
eventually developed a friendship—a good example of
exchange greetings if they wished. The overall width of the
fleeting social encounters transforming to enduring
street, enabled people to communicate across the street.
sociability.
Articulated facades allowed people to stop by and talk in a
I used to come here [on the street] and play [my semi-enclosed sheltered space away from the flow of
guitar] sometimes and it’s where I met him. Now we movement. Smokers who found a hospitable shaded alcove
play together a lot. You’ve seen us? We’ve become sometimes engaged in small talk. This is where street
good friends. performers chose to locate themselves. Watching the per-
formance sometimes resulted in exchanges amongst the
People who played board games at a table on the street
viewers. Opportunities to sit on benches, chairs or other
sometimes attracted their neighbouring sitters or passers-by
sitting space on the street provided occasions for people to
to comment and engage in fleeting sociability. Furniture
exchange pleasantries with others sitting or walking
and objects on the street supported other casual forms of
nearby. Several stores used show windows not only as
Streets and social life in cities: a taxonomy of sociability 29

Fig. 10 The wide-range of ordinary activities and postures showcasing the streets as everyday places of diversity, difference and tolerance

interesting ways to display wares but also to showcase Enduring sociability


local art and other talent. Sometimes this became a catalyst
for people passing by or stopping to take a look and talk to Enduring sociability includes intimate relationships and
each other. Opportunities to bring and engage their children affiliations—both meaningful associations amongst people.
and pets on the street made unfamiliar adults engage in People may not come to the main street for the sole purpose
fleeting sociability. of seeking long-term relationships but for many the street is
30 V. Mehta

Fig. 11 Some examples of passive sociability on the street

a place to actively connect with their companions, friends being a good neighbour and local gathering place. We
and the community. Intimate relationships comprise are dedicated to maintaining this feeling.
meeting of close friends or partners. Affiliations include
Enduring sociability may develop from fleeting or even
regular meeting of a group of friends or acquaintances.
passive sociability and is sometimes a continuum over
Enduring sociability depends on more frequent and repe-
time. To be able to support this continuum, the street must
ated contact amongst the persons. As they do so, people
be equipped with an ambience of safety and amenity that
invest their time and emotional energy in finding or cre-
makes it suitable for gathering. Whether it is amongst
ating circumstances that foster enduring sociability. One of
intimates or acquaintances, conversation is the most com-
these circumstances is the appropriate setting to meet and
mon component of enduring sociability on the street, and
commune. The businesses on the street play a big role in
perhaps one of the activities where the pleasures and pas-
this, as do the individuals and agencies that set policies and
sions of the actors become outwardly visible.
manage the street. This coffee house on Massachusetts
On the streets, some examples of enduring sociability
Avenue sets a great example. Here, the attitude of the
observed included friends gathering for coffee almost
business owners and workers encourages enduring social
every day at a set time, homeless who gathered near a
relationships. Their website reads
convenience store and spent time on the benches nearby or
… We strive to create a comfortable, inviting atmo- to watch television in the show window, a group of recent
sphere and to be an integral part of the community. immigrants who gathered for coffee taking a break from
Many friendships, including several marriages, have selling newspapers, a family out to get a meal, close friends
developed at 1369. Several books and many theses who sat on benches to smoke and chat, lovers meeting to
have been written at our tables. We take pride in spend time together on a bench or dining at the outdoor
Streets and social life in cities: a taxonomy of sociability 31

Fig. 12 Some examples of fleeting sociability on the street

seating, mothers out with their infants and toddlers meeting 1369 is my favourite coffeehouse. I love the music
outside the ice cream shop, a group of retired old ladies they play. It is a convenient place to meet friends,
gathering on benches, and so on (see Fig. 13). The places planned and incidentally.
on the street that supported enduring sociability included
The benefits of enduring sociability are many—both
the stores themselves and the street space fronting several
personal and to the community and society. To the indi-
coffee shops and bars, two restaurants, a bookshop, a
vidual, enduring sociability provides interest and stimula-
convenience store, an ice cream shop, and a thrift store. In
tion and sometimes excitement through conversation and
addition, street corners and several locations with benches
contact with fellow human beings: it offers an antidote to
on the street were common places for people to gather and
boredom and isolation. Citing Georg Simmel, Oldenburg
engage in enduring sociability.
(1989) states three qualities that very well describe
For the street to provide opportunities to meet and
enduring sociability—joy, vivacity and relief (p. 55).
pursue enduring social relationships was important to
Enduring sociability means sustained human company,
people as suggested by these comments. Along with other
which is a basic psychological need. The exchange, espe-
characteristics, respondents emphasized the community
cially amongst friends or acquaintances, is perhaps a con-
place quality of the business.
versation about the recent events or gossip and is often
Peet’s serves superior coffee over Starbucks. It is a light hearted and filled with laughter. There is much
place to hang out and chat. So many people I know I exchange of information and ideas, and building of social
have met here. It is a community place. capital. However, people also talk about more significant
I feel lucky because I live so close to this block. My things related to their lives, such as local or national pol-
friends come to see me here and say ‘it is so cool’. itics or a change made in their neighbourhood or city. This
32 V. Mehta

Fig. 13 Some examples of enduring sociability on the street

is where, by increasing awareness and sharing of thoughts perhaps to enjoy a drink or a meal, or be free to meet on the
and information, enduring sociability transforms into civic street without paying for any goods or services. On the
participation and becomes meaningful to the local com- streets, design and management played an important role in
munity and society as a whole. supporting enduring sociability. Several businesses were
Enduring sociability reinforces a sense of community well suited to creating a comfortable and relaxed ambience
especially when people engaged in it share a similar group, so needed for enduring sociability. Many had furnished the
such as a neighbourhood or workplace. Through the shar- adjacent space on the sidewalks to facilitate an atmosphere
ing of ideas and even banal information, enduring socia- for lingering and gathering and the ensuing sociability (see
bility helps build social capital. Conversation in this case is Fig. 14). At several locations tree-covered wide sidewalks
mostly civil as involved parties usually participate volun- with benches enabled people to gather for long durations
tarily. Occasionally discussions can get heated and turn to without purchasing from any business (see Fig. 15).
arguments with friends and acquaintances and sometimes Articulated facades of buildings with incidental seating
even strangers. However, mostly this is healthy as opposing also made opportunities for people to congregate. How-
ideas are shared and perspectives broadened. ever, several locations on the street lacked the space or
Allowing and encouraging places to gather on the street furnishings to enable a setting for gathering. There were
are critical to supporting enduring sociability. In the best places on the street with hardly any space to stop and
case, space to gather, at least in small groups, must be gather even as the adjacent businesses were hubs for
available adjacent to businesses and also on the street space meeting and socializing.
unassociated with any business. Thus, people may be able The purpose of design and management must be to
to congregate at the street as they patronize the business, create opportunities to support the ability for people to
Streets and social life in cities: a taxonomy of sociability 33

Fig. 14 The street furnished, at certain locations, to facilitate an atmosphere for lingering and gathering and to create an inviting, gathering
space

Fig. 15 At several locations, tree-covered wide sidewalks with benches provided to enable people to gather for long durations without
purchasing from any business

engage with others at all levels including meaningful typology provides us specifics and asks us, what behaviours
associations. Enduring sociability requires much more our designs and policies will support or inhibit.
from the setting compared to passive and fleeting socia-
bility. First, the place must provide physical conditions and
an ambience suitable to meet. And second, the rules and Street characteristics and sociability
mores of the place must allow for easy interactions, both
casual and serious. The detailed description and discussion on social beha-
The social behaviours supported by the streets, dis- viours—passive, fleeting and enduring sociability—visible
cussed under the three typologies, cover a wide range of on the streets is a function of the physical characteristics,
these activities and the resulting intensities of amicable the types of businesses and other uses as well as the way in
contact to serve many. Understanding social behaviours as which the street space was managed. Certainly, even as
passive, fleeting and enduring sociability allows us to better these streets are visibly vibrant and lively, not all places on
design and manage for a range of uses and outcomes that these streets were equally hospitable to social behaviours.
people seek on the street. As opposed to thinking in a While in this paper I present a taxonomy of social beha-
generalized way and designing a ‘‘good street’’, the viours on the street, a thorough qualitative and quantitative
34 V. Mehta

Table 2 Street characteristics that create affordances for sociability commercial street to the residential environment made it
Street characteristics
easy for adults with children to access and use the street,
Physical
and this offered a good way for parents to transition their
children into public space. These streets, as a public space,
Commercial seating
offered multiple lessons for children by using the space,
Public (non-commercial) seating
and by observing the environment and watching people and
Articulated street front
their activities. Play was the predominant activity and
Other furniture and physical artefacts
children actively used furniture and objects on the street for
Sidewalk width
play. Benches, magazine- or newspaper-dispensing boxes,
Shade from trees and canopies
advertising signs on the floor, electrical panel boxes,
Land use and management
parked cars and so on were all part of their repertoire of
Independent uses
play objects. All of these features presented children with
Variety of businesses on block
opportunities for exploration along with play. Many of
Personalized store front
these objects aided younger children in developing motor
Permeability of store front
and balancing skills. This ability to use public space also
Social and management helped build confidence by providing children with a cer-
Community places tain level of autonomy (albeit supervised) in an unfamiliar
place. Since adults accompanying the children were near
activity-supporting uses, children used the street furniture
analysis of these street characteristics reported in other and objects that were closer to these uses. Aside from
research (Mehta 2007, 2009, 2011, 2013) suggests the providing a place to play, the street provided children with
following. Foremost, the findings reveal that the physical, skills for collaboration, cooperation and negotiation in
land use and the management of the street together work to ways of learning to accept and be accepted. The neigh-
create a space conducive of social behaviours. Specifically, bourhood commercial street also provided new situations
the research on these urban neighbourhood commercial for children to learn to care and to take responsibility. For
streets found that eleven characteristics created affordances example, on several occasions, I observed children
for social behaviour (Table 2) and of those eleven, com- accompanying their older relatives and helping them
mercial seating, public seating, community gathering pla- negotiate the street environment. Children also saw and
ces, personalization and sidewalk width were particularly sometimes interacted with people of different backgrounds
significant in quantitative analyses. The qualitative and and groups. We know from children’s studies that such
quantitative mixed-methods research found that an exposure helps develop compassion and empathy. In sum,
engagement between the physical layout of the environ- for children using the street in individual or group play or
ment, the elements of behavioural environment (uses, other interactions, the most important street characteristics
activities and management) and the places that have col- were a wide and well-furnished sidewalk (with commercial
lective meanings for the community is essential for the and public seating, and other furniture and physical arte-
social life on neighbourhood commercial streets. A phys- facts), articulated street front, permeable and personalized
ically well-designed street for people, with generous side- store fronts, and variety of businesses on the block.
walks, ample seating and other street furniture, tree cover
and other landscape elements, articulated street façades of
buildings built to the sidewalk and so on becomes much Discussion and implications for policy, planning
more useful and meaningful for people when there are and design
community gathering places and a variety of activity-sup-
porting stores and other well managed land uses at the Streets have played an important role in the transformation
street, and vice versa. of cities throughout history. With the increasing urban-
The detailed examination of individual groups and sub- ization, there is growing pressure and demand on urban
groups showed some minor differences in the order of open public space and as a result, currently, there is much
significance of these eleven characteristics in creating interest in the street. This had led to claims on the street
affordances for social behaviour for that group. For space that now range from making the street an
example, as expected, the use of the street by children was equitable space for numerous means of transportation to
quite different from adults and in many cases, forms, occupying the street by means of tactical modes of
spaces and objects held different meanings and uses for urbanistic activities. There is, in general, much emphasis
them compared to adults. This was visible in their postures on making the street a place rather than just a path for
and activities. The proximity of the neighbourhood movement. This interest and energy in the street is
Streets and social life in cities: a taxonomy of sociability 35

welcome. However, we must not forget that the street is ever changing to accommodate the activities and beha-
one of the last truly ubiquitous public spaces that remains viours of its users. Studying the streets, it was evident that
in cities. Unlike the grander public spaces that are some of the settings on these everyday spaces possess a
emerging in city centres as most cities reinvest in the urban certain ambiguity and tolerance that allows for more
core, the street is a ubiquitous and easily accessible public interpretation and freedom of what is possible on the street,
space for most urban dwellers. This paper calls for moving who can claim it and for which activity. Even within the
our attention from the discussion of public space framed limitations imposed by institutional rules and regulations,
around its broader social and economic benefits of regen- these streets are characteristic of much diversity and
erating the urban core of cities to a focus on the value of difference.
mundane public spaces, such as neighbourhood commer- These examples of streets show us the possibilities of
cial streets, that support everyday social life along with the public space and provide us several important lessons
diversity of activities and social contacts. about the potential of creating a social city that is also just
Looking at such streets is appropriate because these are and equitable. These streets show us that various seemingly
ordinary streets—the public spaces of everyday life. These incongruent groups have the ability to coexist on the street
streets exhibit a certain authenticity that is visible in the when the planning, design and management supports sim-
heterogeneity manifest in the variety of businesses, ple active and passive social activities like people-watch-
appearance and age of the buildings, the types of activities, ing, walking, talking, eating and play that are of interest to
and most importantly, the people who use the street. people of all classes, race, age, gender and viewpoints
Although these streets have transformed over time, they (Francis 1987). Yet, we learn that this is only possible
still maintain an everyday feel and grittiness. Neighbour- when the design and management of the space and the uses
hood residents, visitors, workers and people who call the on the street remains open-ended to represent numerous
street their home use the street for myriad purposes of groups and constituencies of the neighbourhood and
socializing, leisure, every day and special shopping, dining, beyond, and are meaningful to them. Equally important,
lingering, promenading, celebration, protest, and survival. these streets, as public spaces, are not excessively moni-
For many residents, the street is the everyday link to the tored or overly regulated to favour selected groups and
city and a space that is essential to meeting their day-to-day activities and are perceived as a neutral territory by many,
shopping needs. For regular visitors and workers, the street if not all.
is a destination to customarily stop by for eating, drinking When the street supports a rich social life, a multitude of
or shopping. For many groups with limited mobility, these small and large businesses, vendors and other uses, spaces
main streets provide the daily source of outdoor recreation. and objects offer opportunities to attract a varied popula-
However, for some, the street is the place to spend most of tion and people of the neighbourhood are able to cross
their day. Many such users live in very modest accom- paths with others unlike themselves and partake in a range
modations, have meagre jobs and some are unemployed of passive, fleeting and enduring social contacts. People
and homeless. For them, the street, particularly in mild use this range of sociability as a mechanism to negotiate
weather, is as good a place to be as any other. For vendors, difference, to celebrate, to take delight in sharing com-
the street is a good place to find a constant stream of cli- monalities and collective achievements, and to seek solace
ents, as it is for some others who use the street to pan- for a communal loss. Much social and civic benefit results
handle. There are persons who regularly visit the street to from this. Whether it is the empathy towards unlike others
look for opportunities, as a place where they can get sup- that develops by passive sociability of seeing them in the
port from friends, and even to build social capital. At times, same space, or the awareness of different and sometimes
the street is a place to come out and celebrate or to gather opposing viewpoints through discussions and even argu-
and protest and let your voice be heard. ments, or the learning of new etiquettes, behaviours and
The street as public space must be a space of partici- sometimes even the courage to deal with unfamiliar cir-
pation, an arena for the collective voice and shared inter- cumstances by watching people handle unusual situations.
ests but also the space where the differences and conflicts Social behaviours also occur simply because it is engaging
of various groups can play out. The ability to simultane- and stimulating, sometimes entertaining and fun and even
ously be a space for diverse groups and activities is an informative. Lofland (1998) observes that people do not
important role of the street as public space. In discussing expect much from many of these interactions and the
the publicness of public space, Mitchell (2003) suggests simple pleasures they seek are often ‘‘mundane ones;
that the appropriation and use of space by a group to fulfil passing the time with a ‘chat’, sharing an unexpected
its needs makes the space public. In many ways, we may experience, getting some information on a topic of interest,
think of the street, as public space, as ‘‘flexible and basking in the momentary glow of ‘fellow feeling’, even
ambiguous’’ (Loukaitou-Sideris and Ehrenfeucth 2009)— commencing a possibly intimate relationship’’ (39).
36 V. Mehta

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