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1. What is your name?

2. Gender

 Male
 Female

3.How would you describe your current employment status?

 Employed full time


 Employed part-time
 Freelance/Contractor
 I'm a student

4.What is your favourite online purchasing platform?

 Amazon
 Flipkart
 Snapdeal
 Club factory

5.How often do you shop online?

 Always
 Often
 Sometimes
 Never

6.What is your main purpose of visiting online shopping websites?

 To purchase fresh hand goods.


 To purchase second-hand goods.
 To Analyse the MRP of available products.
 To refer feedback about some particular product.

7. Products you buy frequently on this site?

 Electronic items
 Books
 Cosmetics
 Clothes

8.Which mode of payment do you prefer?

 Debit card
 Credit card
 Online banking
 Cash on delivery

9.Did you enjoy the online shopping experience?

 Yes or No

10.What is your biggest concern about online shopping?


 Security and privacy issues.
 Delivery and logistics issues.
 Issues relating to product quality.
 Fake product reviews.

11.Did you lost money at e-commerce sites?

 Yes or No

12. Why do you prefer online shopping?

 Easy shopping.
 Home delivery.
 24/7 availability.
 More product options.

13. What is the biggest challenge you have faced during online shopping?.

 Delayed delivery
 Bad quality of product
 Inappropriate payment method
 Fake/or fraud product

14. What factors influence your online shopping behaviour?

 Home delivery
 Not avail in the local market
 Attractive offer

15. Which one do you prefer, online shopping or traditional shopping?

 Traditional
 Online

16. How do you find products when you want to purchase them online

 By brand
 Friends recommendation
 Advertisement
 Price

17. When do you get the chance to check the online-purchased product?

 After final delivery.


 Before final delivery.

18. How long does it take to deliver your product?

 1-5
 5-10
 10-15
 15-20

19. How likely are you to recommend online shopping to others?

 Very likely
 Somewhat likely
 Very unlikely

20.Has shopping online cut down your regular visit to stores

 Yes
 No

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