Understanding Preventive Maintenance for Data Centers

Outline
Course Description

In the broadening data center cost-saving and energy efficiency discussion, data center
physical infrastructure preventive maintenance doesn’t get enough attention as an
important driver of TCO and downtime prevention. Preventative maintenance methods
for equipment adjustment and mid-lifecycle parts replacement should be re-examined
and aligned with strategies supporting cost control and system availability.
Developments in Preventative maintenance-related hardware design, software
monitoring, and servicing methods can help IT and facilities managers safeguard uptime,
increase efficiency, and reduce cost.

Course Outline:
Learning Objectives
At the completion of this course, you will be able to:
• Discuss preventive maintenance
• Predict outcomes that can be expected from a preventive maintenance visit
• Recognize specific areas of infrastructure that benefit from preventive
maintenance
• Recognize the progression from component-based PM to system-based PM

Agenda
 Introduction
 Evolution of preventive maintenance
 Preventive maintenance outcomes
 The role of product design and end user planning
 Recommended preventive maintenance practices
 Preventive maintenance service provider considerations
 Summary

Course Content or Material

1) Introduction
a. Today’s preventive maintenance landscape
2) Preventive Maintenance
a. Outcomes
i. Potential issue
ii. Active issue
iii. No issue
iv. Defect
b. Evolution
i. Early maintenance business practices
ii. Impact of changes in physical infrastructure architecture
 Evolution of UPS design and associated preventative maintenance

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 c. Evidence
i. Hardware improvements
ii. Infrastructure design and architecture
iii. Software design as a critical success factor
iv. Organizing for “holistic” preventive maintenance
d. Requirements for Physical Infrastructure
i. Why physical infrastructure components fail
 Voltage drift
 Temperature fluctuation
(a) Los Alamos National Laboratory heat-to-failure study
 Excessive current
e. Recommended Practices
i. Thermal scanning and predictive failure
ii. Scheduling practices
 Preventive maintenance visits
 Coordination of preventive maintenance
 Preventive maintenance statements of work
(a) Dispatch provisions
(b) Parts replacement provisions
(c) Documentation
(d) Devices requiring data center preventive maintenance
f. Options
i. Meeting service challenges
 By manufacturer
 By unauthorized third party
ii. User maintenance
 Factors
(a) Architecture / complexity of equipment
(b) Criticality level of related applications
(c) Data center owner’s business model
iii. Condition-based maintenance
3) Conclusion

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