INSTITUTIONAL EVALUATION TOOLS

FOR
EVENTS MANAGEMENT SERVICES NC III

DEVELOP AMD UPDATE KNOWLEDGE ON PROTOCOL

(Title of Unit of Competency)

 EVIDENCE PLAN

QUALIFICATION: EVENTS MANAGEMENT SERVICES NC III

Units of Develop and Update Knowledge on Protocol
competency
covered
Ways in which evidence will be collected:

with Questioning
Observation with
[tick the column]

Demonstration

Examination
Questioning

Portfolio
Written
The evidence must show that the candidate
…
 Identify sources of accurate information on
protocol.
 Access relevant protocol information in
response to workplace needs.
 Identify areas of work activity and/or
functions that require appropriate use of
protocol in a timely manner.
 Integrate correct use of protocol into work
activities.
 Determine appropriate protocol requirements
by liaising with colleagues and other
stakeholders.
 Provide appropriate information on protocol
to relevant colleagues and stakeholders.
 Identify and use opportunities to update
protocol knowledge.
 Update knowledge is shared with customers
and colleagues as appropriate and
incorporated into day-to-day working
activities
 WRITTEN EXAMINATION

I. True or False Direction: Write T if the state is correct and F if

the statement is false. Write your answer on the space provided
before each number.
1. Knowledge of where to source accurate information on protocol for
specific situation includes blogs.
2. Sources of information on protocol may include Internet and
Libraries.
3. Philippine Day Council, Federal, State and Local Government
protocol departments and Office of the United Nation are all reliable
sources.
4. Comments and Blogs are reliable sources when it comes to Events
Managements.
5. Protocol is the official procedure or system of rules governing affairs
of state or diplomatic occasions.

II. Enumeration: Enumerate the following Sourcing and accessing

protocol information relevant to the tourism industry and enterprise
needs.
1. Social Etiquette






2. Arranging Meetings








III. Multiple Choice Directions: Read each statement or question
carefully. On your answer sheet, write the correct answer.
______1. Determining the protocol information required for a
particular event
A. Communicating Ideas and Information
B. Collecting, Organizing and Analyzing Information
C. Planning and Organizing Activities
D. Working with Others and in Teams
_______2. Integrating protocol into event organization activities
A. Communicating Ideas and Information
B. Collecting, Organizing and Analyzing Information
C. Planning and Organizing Activities
D. Working with Others and in Teams

______3. Liaising with protocol officers from a government

department
A. Communicating Ideas and Information
B. Collecting, Organizing and Analyzing Information
C. Planning and Organizing Activities
D. Working with Others and in Teams

______4. Advising colleagues about protocol requirements for a

given event
A. Communicating Ideas and Information
B. Collecting, Organizing and Analyzing Information
C. Planning and Organizing Activities
D. Working with Others and in Teams

_______5. Advising colleagues about protocol requirements for a

given event
A. Communicating Ideas and Information
B. Solving Problems
C. Using Technology
D. Working with Others and in Teams

________6. Using the Internet to source protocol information

A. Communicating Ideas and Information
B. Solving Problems
C. Using Technology
D. Working with Others and in Team
 ANSWER KEY

I. TRUE OR FALSE
1. F
2. T
3. T
4. F
5. T

II. Enumeration
1. Social Etiquette
 Greetings
 Using names
 Proper Gestures
 Eye Contact
 Dress
 Topic to avoid
2. Arranging Meetings
 Sending Invitations
 Selecting Venues
 Receiving Guests
 Seating arrangements
 Exchange business cards
 addressing clients and customers
 business presentations
 follow-up

III. Multiple Choices

1. B
2. C
3. D
4. A
5. B
6. C
TASK SHEET

Title: Correct use of national symbols including flags, anthems and

military salutes
Performance Objective: Given the appropriate use of national symbols
including flags, anthems and military salutes

Supplies/Materials : CBLM

Equipment: Flag, Flag Pole

Steps/Procedure:
1. Perform the National Anthem and the Pledge of the Flag.
2. During the flag raising ceremony, the assembly shall stand in
formation facing the National Flag. At the moment the first note of the
National Anthem is heard, everyone in the premises shall come to
attention; moving vehicles shall stop. all persons present shall place
their palms over their chest, those with hats shall uncover, while those
in military, scouting, security guard, and citizens military training
uniforms shall give the salute prescribed by their regulations, which
salute shall be completed upon the last note of the anthem.
3. During the flag lowering, the National Flag shall be lowered solemnly
and slowly so that the flag shall be down the mast at the sound of the
last note of the National Anthem. Those in the assembly shall observe
the same deportment or shall observe the same behavior as for the flag
raising ceremony.

Assessment Method: Practical Demonstration.

Performance Criteria Checklist

CRITERIA
Did you…. YES NO
1. Did you follow the protocol in flag raising
ceremony?
2. Did you attitude follow the protocol?
3. Did you follow the protocol of pledge to the flag?

TASK SHEET

Title: Protocol procedures for different types of function

Performance Objective: Given the appropriate procedure for organizing
event including the arrival of the head official,
introduction of the speaker, order of precedence
for official of guest, and seating arrangement

Supplies/Materials : CBLM

Equipment: : N/A
Steps/Procedure:
1.Make an arrival procedures, including for heads of government
officials;
2. Introduction protocols, and order of speakers;
3. Order of precedence for official guest
4. Seating arrangement
5. Demonstrate your work

Assessment Method: Demonstrated knowledge of where to source

accurate information on protocol for specific situations.

Performance Criteria Checklist

CRITERIA
Did you….. YES NO
1. Did you prepare the arrival procedures,
including for heads of government officials?
2. Did you prepare the introduction protocols, and
order of speakers?
3. Did you prepare the order of precedence for
official guest?
4. Did you prepare the seating arrangement?

5. Did you write it correctly

6. Did you propose it properly?

Demonstration and Questioning Checklist

Candidate’s
name:
Trainer’s name:
QUALIFICATION: EVENTS MANAGEMENT SERVICES NC III
Units of Develop and update knowledge on protocol
competency
covered:
Date of
assessment:
Time of
assessment:
Instructions for demonstration
Please see attached Instruction for Demonstration (Candidate)
Supplies and Materials Tools and equipment
 Pen and Paper  Complete Set of Computer
  Printer

 to show if
evidence is
demonstrated
During the demonstration of skills, the candidate: N/
Yes No
A
 Demonstrated knowledge of where to source accurate
  
information on protocol for specific situations.
 Demonstrated knowledge of protocols.   
 INSTRUCTION FOR DEMONSTRATION:
(FOR THE CANDIDATE)
Candidate’s
name:
Trainer’s name:
QUALIFICATION: EVENTS MANAGEMENT SERVICES NC III
Units of Develop and update knowledge on protocol
competency
covered:
Date of
assessment:
Time of
assessment:

PLEASE READ CAREFULLY:

1. The trainer will provide you the necessary supplies/materials,

tools/instruments and forms. Inform the Assessor if you intend to
use your own materials/supplies, tools and instrument.

2. The trainer will allow 15 minutes for you to familiarize yourself

with the resources to be used in this demonstration.

3. You are required to perform the following:

Given the necessary tools, equipment, supplies and materials, the

candidate is required to prepare the following:

Given the appropriate use of national symbols including flags,

anthems and military salutes

Given the appropriate procedure for organizing event including the

arrival of the head official, introduction of the speaker, order of
precedence for official of guest, and seating arrangement

4. Trainer may perform oral questioning of the candidate before or

after the performance of the tasks.
 INSTRUCTION FOR DEMONSTRATION:
(FOR THE TRAINER)
Candidate’s
name:
Trainer’s name:
QUALIFICATION: EVENTS MANAGEMENT SERVICES NC III
Units of Develop and update knowledge on protocol
competency
covered:

PLEASE READ CAREFULLY AND PREPARE AS NECESSARY:

1) The Trainees will:
a. Provide for the necessary tools, equipment, supplies and materials.
(Please refer to List of Tools, Materials and Equipment). In cases
wherein the trainees intends to use his/her own
materials/supplies, tools and instrument, the Assessor must check
the appropriateness of the candidate’s own materials/supplies,
tools and instrument.
b. Set-up the demonstration area.
c. Provide the trainees copy of the Instruction for Demonstration For
Trainees.
d. Ensure that the trainees FULLY understands the instruction
before proceeding to the performance of the task.
e. Ensure demonstrations of tasks shall be performed according to
the given Instruction for candidate.
f. Allow 15 minutes for the trainees to familiarize him/her/self with
the resources to be used in this demonstration.
g. Ensure that the trainees is wearing appropriate personal protective
equipment before allowing him/her to proceed with the task.

2) During the demonstration of skills, the Trainer will check using the
Demonstration Checklist if the trainees was able to perform the
tasks specified in the Demonstration Checklist:

3) The Trainer, based on the performance of the trainees should give

immediate feedback.

4) The Trainer should advise the trainees on the next method of

assessment that he/she will undertake.
 COMPETENCY ASSESSMENT RESULT SUMMARY

Candidate’s Name:
Trainer’s Name:
Qualification: EVENTS MANAGEMENT SERVICES NC III
Units of Competency Develop and update knowledge on protocol
covered:
Date of Assessment
The performance of the trainee in the following Satisfactory Not
assessment methods: [Pls. Tick (/) appropriate box] Satisfactory
A. Observation with questioning  
B. Demonstration with questioning  
C. Portfolio  
D. Written Examination
 
Did the trainee overall performance meet the
 
required evidences / standards?
Recommendation
 For re-assessment. _____________________________________
 For submission of document. Pls. specify (Portfolio Document)
_______________________
 For issuance of certificate. Pls. Specify (Qualification, NC Level )
_____________________

General Comments [Strengths / Improvements needed]

Trainees’s signature: Date:

Trainer’s signature: Date: