You are on page 1of 126

TVET Program Title

Level-
Based on March 2022, Version 1 Unit of
Competence

Module Title: Developing Morality, Professional


Ethics and Patriotism
LG Code:
TTLM Code:

March 2022
Adama, Ethiopia
Table of Contents
LO #1- DEVELOP MORALITY ...............................................................................................................................1
INSTRUCTION SHEET .............................................................................................................................................1
INFORMATION SHEET-1 DEVELOPING THE CONCEPTS OF MORALITY ..........................................................................2
Self-Check: - 1 ................................................................................................................................................5
INFORMATION SHEET-2 IDENTIFYING MORAL PRINCIPLES .......................................................................................6
Self-Check 2 ................................................................................................................................................ 10
INFORMATION SHEET-3 IDENTIFYING THE SIMILARITY AND DIFFERENCE BETWEEN ETHICS AND MORALITY ............... 11
Self-Check 3 ................................................................................................................................................ 15
INFORMATION SHEET-4 DESCRIBING TYPES OF VIRTUES ........................................................................................ 16
Self-Check 4 ................................................................................................................................................ 20
INFORMATION SHEET-5 APPLYING MORAL VALUES IN WORK PLACE ......................................................................... 21
Self-Check 5 ................................................................................................................................................ 24
INFORMATION SHEET-6 PRACTICING OF MULTICULTURALISM ................................................................................ 25
Self-Check 6 ................................................................................................................................................ 34

LO-2 APPLY PROFESSIONAL ETHICS ............................................................................................................ 35


INSTRUCTION SHEET .......................................................................................................................................... 35
INFORMATION SHEET 1. DEVELOPING PROFESSION AND PROFESSIONALISM .......................................................... 36
Self-Check 1 ................................................................................................................................................ 37
INFORMATION SHEET 2. DESCRIBING THE CONCEPT OF ETHICS AND PROFESSIONAL ETHICS ................................. 38
Self-Check 2 ................................................................................................................................................ 43
INFORMATION SHEET 3 REFLECTING AND EVALUATING ETHICAL PRACTICES IN THE WORK PLACE ............................ 44
Self-Check 3 ................................................................................................................................................ 56
INFORMATION SHEET 4 APPLYING CODES OF ETHICS, CONDUCT AND STANDARDS OF PROFESSIONAL PRACTICE ... 57
Self-Check 4 ................................................................................................................................................ 64
INFORMATION SHEET 5 IDENTIFYING MECHANISMS OF ETHICAL DECISION MAKING ................................................. 65
Self-Check 5 ................................................................................................................................................ 69
INFORMATION SHEET 6 IDENTIFYING FACTORS THAT AFFECT PROFESSIONAL AND ETHICAL DECISION ..................... 69
Self-Check 6 ................................................................................................................................................ 73
INFORMATION SHEET 7 PROMOTING ETHICAL STANDARDS AND PRACTICE WITH CLIENTS, ....................................... 74
COLLEAGUES AND OTHERS ................................................................................................................................. 74
Self-Check 7 ................................................................................................................................................ 77

LO #3- DEVELOP THE PRACTICE OF PATRIOTIC PERSONALITY ............................................................... 78


INSTRUCTION SHEET .......................................................................................................................................... 78
INFORMATION SHEET -1 IDENTIFYING THE CONCEPTS AND BASICS OF PATRIOTISM. ................................................ 79
Self-Check 1 ................................................................................................................................................ 83
INFORMATION SHEET -2 DESCRIBING QUALITIES OF PATRIOTIC CITIZEN ................................................................. 84
Self-Check 2 ................................................................................................................................................ 86
INFORMATION SHEET #3 EXECUTING RESPONSIBILITY ..................................................................................... 87
Self-Check # 3 ............................................................................................................................................. 92
INFORMATION SHEET #4 DISCUSSING THE CONCEPT OF CORRUPTION .................................................................. 94
Self-Check 4 ............................................................................................................................................ 108
INFORMATION SHEET- 5 THE SENSE OF VOLUNTEERISM.................................................................................... 110
Self-Check # 5 ........................................................................................................................................... 111
INFORMATION SHEET - 6 DEVELOPING THE PRACTICE OF INDUSTRIOUSNESS ........................................................ 113
Self-Check -6 ............................................................................................................................................. 119
References .................................................................................................... Error! Bookmark not defined.
LG # LO #1- Develop morality

Instruction Sheet

This learning guide is developed to provide you the necessary information regarding
the following content coverage and topics –

 Developing the concepts of morality


 Identifying Moral Principles
 Identifying the difference and similarity between moral and ethics
 Describing types of virtues
 Applying moral value in work place
 Practicing multiculturalism

This guide will also assist you to attain the learning outcome stated in the cover page.
Specifically, upon completion of this Learning Guide, you will be able to –

 Develop the concepts of morality


 Discuss moral principles
 Identify the difference and similarity between moral and ethics
 Describe types of Virtue
 Apply the values of moral
 Practice multiculturalism

Learning Instructions:

1. Read the specific objectives of this Learning Guide.

2. Follow the instructions described below.

3. Read the information written in the information Sheets

4. Accomplish the Self-checks


Information Sheet-1 developing the concepts of morality

1.1 Concept of morality

Morality comes from a Latin word ―mores‖ meaning custom, habit, manner, character or
proper behavior. Therefore, the manners you learn like politeness of behavior, way of
saluting, or giving helpful hands for elders, showing sympathy to people during sadness
are valued as morality. Even if what are considered good and bad differs in different
societies, learning moral values is significantly important in a society, because it helps
individuals or groups to live together in peace and unity.

Different scholars define Morality as:

 Those principles and values that actually guide, for better or worse, an individual ‗s
personal conduct (Guy, 2001)
 Morality is the informal system of rational beings by which they govern their
behavior in order to lesson harm or evil and do good, this system, although
informal, enjoys amazing agreement across time and cultures concerning moral
rules, moral ideas and moral virtues (Madden, 2000)

Hence, learning about morality which involves what we ought to do, right and wrong, good
and bad helps us to adjust ourselves in a society we are living in.

1.1.1 Morality and its Application

a) To whom or what does morality apply?

Morality may be applied to four areas:

i. Religion: Morality determined by relation between human being and


supernatural being. In the Jewish and Christian traditions, for example, the first
three of the Ten Commandments pertain to this kind of morality. These
commandments deal with a person‘s relationship with God, not with any other
human beings. By violating any of these three commandments, a person could,
according to this particular code of ethics, act immorally toward God without
acting immorally toward anyone else.

ii. Nature: Morality determined by relation between human being and nature.
Natural morality has been prevalent in all primitive cultures, such as that of the
Native American, and in cultures of the Far East.

Page 2 of 126 Ministry of Labor Program Title: Version -1


and Skill March- 2022
iii. Individuality: Morality refers to individuals in relation to them-selves and to an
individual code of morality that may or may not be sanctioned by any society or
religion. It allows for a ―higher morality,‖ which can be found within the individual
rather than beyond this world in some supernatural realm.

iv. Society: Morality determined by relation between human being and society. It is
probably the most important aspect of morality; in that it cuts across all of the
other aspects and is found in more ethical systems than any of the others. For a
majority of ethicists, the most important human moral issues arise when human
beings come together in social groups and begin to conflict with one another.
Even though the Jewish and Christian ethical systems, for example, importune
human beings to love and obey God, both faiths, in all of their divisions and
sects, have a strong social message.

b) Who is morally responsible? Should only human beings be held morally


responsible?

Humans have a moral sense because their biological makeup determines the presence of
three necessary conditions for ethical behavior:

i. The ability to anticipate the consequences of one's own actions;

ii. The ability to make value judgments; and

iii. The ability to choose between alternative courses of action.

Are all animals non-moral? Is domesticating animals‘ moral?

As long as you think it is acceptable to kill and eat animals, the more abstract argument about
domesticating animals to use as ―pets‖ is not likely to resonate. Domestication is morally
wrong but they are here now and they need our care. Their lives are as important to them as
our lives are to us. Example, are Dolphin‘s moral? Some animals are capable of responding to
moral motivations due to their sophisticated cognitive abilities - such as elephants, cetaceans
(whales and dolphins) and primates - and are capable of feeling things like empathy,
compassion, pain and loss of a loved one.

c) Where does Morality come from?

Morality can be considered as having a subjective or objective origin. As objective there are
three possibilities for the origin of value:

Page 3 of 126 Ministry of Labor Program Title: Version -1


and Skill March- 2022
i. Values are given by a supernatural being.

ii. Values are part of the fabric of nature.

iii. Values are part of the ‗furniture‘ of the world, independently of human beings.

These possible explanations of the origin of values are expressed in the ‗supernatural theory‘,
the theory of ‗natural law‘ and ‗objectivism‘.

As subjective, the origin of value is related to human beings. Without human beings,
subjectivist theorists argue, there would be no value.

1.1.2 Forms of Morality

We can separate morality into two forms:

i. Customary/Traditional morality: Traditional morality refers to the moral systems


handed down through custom from generation to generation. We might call this
static morality

ii. Reflective morality: Reflective morality requires that moral ideas are carefully
examined and tested. Traditional morality can become reflective and dynamic when
those moral ideas that are simply handed down and accepted are subjected to
analysis and criticism.

1.1.3 The relation between Morality with Law and Religion

Morality also overlaps with Law and Religion but shouldn‘t be confused with them.

i. Morality and law. Morality and law are not the same although of course they
overlap. Law might be thought of as a public codification of morality for a culture,
although certain laws in that system, or even the system itself, might be deemed
immoral, e.g., apartheid. Law is not a necessary attribute of morality although
morality may well be thought to be a necessary attribute of law.

ii. Morality and religion. Is morality dependent upon religion?

Morality need not be based exclusively on religion for five reasons.

 Supernatural existence cannot be proven.


 Non-religious people can be moral.
 Religious foundation for ethics is difficult to establish.
 No religion would be best ethically

Page 4 of 126 Ministry of Labor Program Title: Version -1


and Skill March- 2022
 We could not show that one religion is best

iii. Why should human beings be moral?

 Enlightened self-interest – I will be better off


 Tradition and law – best to do because some authority says so
 Shared human needs, goals, desires and objectives

Generally, morality deals with humans and how they relate to others and the world around
them. It deals with how we treat one another so as to promote what is good and right.

1.1.4 Purpose of morality

The purpose of morality is constituted in the five purposes to:

i. Keep society from falling apart;

ii. Ameliorate human suffering;

iii. Promote human flourishing;

iv. Resolve conflict of interest justly and orderly

v. Assign praise, blame, reward, punishment and guilt

Self-Check: - 1 Written Test

Instructions: Answer all the questions listed below. Illustrations may be necessary to aid
some explanations/answers. Write your answers in the sheet provided in the next page.

Direction: 1 chooses the best answer. Each question contains 2%

1. …………...involves what we ought to do, right and wrong, good and bad helps us to
adjust ourselves in a society

A. Ethics B. Morality C. Civics D. Politics

2. To what does morality apply?

A. Religion B. Culture C. Nature D. All of the above

3. Which of the following is not the characteristic of reflective morality?

A. Static B. Dynamic C. Flexible D.B and C

4. Why Morality need not be based exclusively on religion?

A. Supernatural existence can be proven.

Page 5 of 126 Ministry of Labor Program Title: Version -1


and Skill March- 2022
B. Religious people can be moral.

C. Religious foundation for ethics is difficult to establish.

D. Religion would be best ethically

Direction: 2 Give short and precise answer for the following questions .Each question
contain 2%

1. Who is morally responsible?

2. Mention the main source of morality.

Note: Satisfactory rating above 6 points unsatisfactory below 6 points

You can ask you teacher for the copy of the correct answers.

Information Sheet-2 Identifying Moral Principles

2.1 Moral principles

Moral principles are principles based on reason and rationality. They guide us on what we
should do, what qualities we should nourish, and what kind of lives we should look for.
Moreover, the application of moral principles should not be limited to a specific society or
culture.

2.1.1 Types of Moral Principles

There are two types of moral principles: absolute and relative. Moral absolutism is an
ethical view that certain actions are intrinsically right or wrong. Moral relativism believes
there are no absolute rules to what are right or wrong, and that moral principles can
change depending on the situation.

i. Absolute Moral Principles

Absolute moral principles are based on universal truths about the nature of human beings.
For example, murder is wrong because it goes against the natural order of things. These
are also sometimes called normative moral principles, or those that are generally accepted
by society. Below are some examples of absolute moral principles:

 Don't kill.
 Speak the truth.
 Be careful with what you say and do to others.

Page 6 of 126 Ministry of Labor Program Title: Version -1


and Skill March- 2022
 Respect the property of others.
 Treat people in need or distress as we would want to be treated if our situation
were reversed.

ii. Relative Moral Principles

Relative moral principles are based on opinions and circumstances that may change over
time or from person to person or for different situations. Relative moral principles depend
on a person's beliefs. Relativism is to what people perceive as good or bad in relation to
themselves. In other words, when someone says something is good, in most cases they
are really saying it is good for them, or perhaps it contributes to their well-being. Below are
some examples of relative moral principles including:

 It is morally wrong to spend money on a luxury item.


 It is morally right to care for our planet and preserve it for future generations.

2.1.2 Impacts of Moral Principles

Moral principles are important for society because they help people learn how to get along
and live well with each other. They teach us that all human beings deserve the same
rights, which is why it's not okay to discriminate against someone based on their ethnicity
or race. People who follow moral principles also tend to have a better quality of life than
those who don't.

Moral principles can also impact an individual's identity and sense of self-worth. For
example, someone who is honest may feel that they are a good person because they
follow the moral principle to be truthful at all times. And for people with strong values about
equality, it might make them feel better about themselves when they don't discriminate
against people who are different from them.

In general, moral principles are beneficial both to society and the individual person.
However, blindly following moral principles without considering their origin or using your
judgment based on the situation can be problematic. The best course of action is usually
to adhere to a set of moral principles that align with your beliefs and society as a whole but
to also consider each situation individually and weigh the cost of adhering to your morals
in terms of its impact on other individuals.

Page 7 of 126 Ministry of Labor Program Title: Version -1


and Skill March- 2022
2.1.3 Ways to Develop Good Moral Principles

There are various ways to develop moral principles that transcend culture, religion, and
country. If you are just starting on your moral journey, you might consider exploring morals
in various philosophical texts. However, there are also many practical steps a person can
take to develop good moral principles:

 Think about what you would do when faced with an ethical dilemma and why
you would make those decisions.
 Ask yourself what you think is right or wrong and make sure that your actions
are in line with those thoughts.
 Watch out for double standards, like being nice to one person while not being
so kind to another.
 If it helps, write down a list of moral principles and post them where they're
easy to see, like on a mirror or in your workspace.
 Don't worry if you're not perfectly adhering to your moral principles. The
important thing is that you are trying your best.

2.1.4 Moral Characters in School or College

Moral (character) education, then, encompasses deliberate efforts to help the young learn,
practice, and apply moral virtues and character habits that will help them individually live
good lives – and at the same time become productive, contributing citizens.

Examples of Legal judgments of good moral character at school or college can include
consideration of honesty, trustworthiness, diligence, reliability, respect for the law,
integrity, candour, discretion, observance of fiduciary duty, and respect for the rights of
others, absence of hatred and racism, fiscal responsibility, mental and emotional stability

2.1.5 Practice of morality in the work place

Morality, whatever else may be said about it, is about things over which we have control
that lead to bettering human life. It is different in every society, and is a convenient term for
socially apply habits. Moral is how your employees feel about coming to work every day,
how they approach their assigned tasks, and their attitude about the direction the company
is taking. Put simply, employee morale is the culmination of job satisfaction, life outlook,
and attitude.

Page 8 of 126 Ministry of Labor Program Title: Version -1


and Skill March- 2022
Having moral character in the workplace helps you to become the type of leader who
inspires your employees. It keeps you in tune with their needs and gives you the urge to
reward them favourably for their accomplishments. Employees with good morals set a
positive example for their co-workers.

Page 9 of 126 Ministry of Labor Program Title: Version -1


and Skill March- 2022
Self-Check 2 Written Test

Instructions: Answer all the questions listed below. Illustrations may be necessary to aid
some explanations/answers. Write your answers in the sheet provided in the next page.

Direction: 1 chooses the best answer. Each question contains 2%

1___________principle is based on universal truths about the nature of human beings.


A. Absolut
B. Relative
C. morality
D. ethics
2. ___________principles depend on a person's beliefs.
A. Absolutism
B. Relative
C. Morality
D. Ethics
Direction: 2 Give short and precise answer for the following questions. Each question
contains 2%
1. Discuss impact of moral principle?
2. What ways to what are the ways to develop moral principles?
3. How do you have good moral character in the workplace to become the type
of leader who inspires your employees?
Note: Satisfactory rating 5 and above points unsatisfactory below 5 points

Page 10 of 126 Ministry of Labor Program Title: Version -1


and Skill March- 2022
Information Sheet-3 Identifying the similarity and difference between Ethics and
Morality

3.1 The Similarity and Difference between Ethics and Morality

Violation of morality brings social and religious condemnation or guilt of conscience that ache
you inside. Therefore, your morality is a general reflection showing to what extent you are
attached to the generally accepted behavior or norms of the society. Ethics refers to the well-
founded standards of a society about what is ―right‖ and ―wrong‖, usually in terms of rights,
obligations, and benefits to the society, fairness, or specific virtues such as like honesty,
compassion, and loyalty. All these things are considered ethical because they are supported
by well-founded reasons.

For instance, lifesaving abortion is an ethical value for a practitioner doctor while for an
individual in a society could be considered immoral to terminate the fetus. In both cases, for
the doctor it is a professional ethics that is considered good to save the life of the troubled
pregnant woman and on the other hand it could be bad to hear even about abortion for an
individual who believes the action to be immoral.

3.1.1 The similarity between ethics and morality

The similarity between ethics and morality are as follows:

 When ethics represents the judgment of right and wrong, Morality helps support
it by refinements.
 Ethics studies the behavior, and Morality provides the practical guidance of that
behavior.
 Both the terms are used to indicate a fine line between what activities should be
considered good and what should be considered bad.
 Both ethics and morality work side by side to make the learning of good
activities faster.
 Both concepts help any individual to be a better person.
 Both these qualities are desirable for a person.
 Both the terms are interconnected in the way that Morality helps keep alive the
essence of ethics and its value.

Page 11 of 126 Ministry of Labor Program Title: Version -1


and Skill March- 2022
 Both ethics and morals are rules or principles which govern how we perceive
right or wrong
 In certain situations, morals and ethics might not be in conflict, meaning a
person could preserve his/her moral integrity, while respecting the ethical
principles of, for example, his/her workplace

3.1.2 The difference between ethics and morality

The difference between ethics and morality is explained here in detail.

Table 1. The difference between ethics and moral

Basis for Morals Ethics


Comparison

Meaning Morals are the beliefs of the Ethics are the guiding principles
individual or group as to what is which help the individual or
right or wrong. group to decide what is good or
bad.

What is it? General principles set by group Response to a specific situation

Root word Mos which means custom Ethitos which means character

Governed By Social and cultural norms Individual or Legal and


Professional norms

Deals with Principles of right and wrong Right and wrong conduct

Applicability in No (legally not to be obligated) Yes (legality is applied)


Business

Consistency Morals may differ from society to Ethics are generally uniform.
society and culture to culture.

Expression Morals are expressed in the Ethics are abstract.


form of general rules and
statements.

Freedom to No Yes
think and
choose

Page 12 of 126 Ministry of Labor Program Title: Version -1


and Skill March- 2022
Basis for Morals Ethics
Comparison

Perspective seen from the perspective of an dependent on the prism of


individual. others

Change Change in Morality depends on there will be some degree of


the change in the beliefs of an flexibility in ethics when there is
individual change

Course of a person believes that it is the society has decided that it is the
action right course of action. right course of action

Belief has a religious connotation usually associated in the field of


law, medicine or business and d
religious connotation

Judgment the effort to guide one ‗s conduct Ethics is the development of


by reason while giving equal reasonable standards and
weight to the interests of each procedures for ethical decision-
individual making

Source

https://www.youtube.com/watch?v=Xki2fRA0bY8

Case Study

Idris and Mentewabe are shop-keepers in the neighborhood. Both of them had lived for long
in our neighborhood. These days they are busy in collecting sugar from kebele distribution
shops in collaboration with corrupted staffs and claim to make in their terms ―good business ―
by selling to contraband traders with a lucrative profit. So being greedy they had no heart to
even set aside one quintal for the troubled neighbors and always respond sequar yelem! (no
sugar).

Activity

Based on the case study discuss the following questions.

i. Form a group of five and discuss from the ethical aspects and morality of the
behaviors of Indris and Mentewabe.

Page 13 of 126 Ministry of Labor Program Title: Version -1


and Skill March- 2022
ii. Where does their business ethics lay and morality towards their neighbors they
have lived together so long?

Page 14 of 126 Ministry of Labor Program Title: Version -1


and Skill March- 2022
Self-Check 3 Written Test

Instructions: Answer all the questions listed below. Illustrations may be necessary to aid
some explanations/answers. Write your answers in the sheet provided in the next page.

Direction:1 Fill the appropriate words for the following questions .Each question
contains 2%

1. ____________focuses on social and cultural norms.

2. There will be some degree of flexibility in ___________ when there is change.

Direction:2 Give short and precise answer for the following questions .Each question
contain 4%

1. Compare and contrast ethics and morality.

Note: Satisfactory rating 4 and above points unsatisfactory below 4 points

You can ask you teacher for the copy of the correct answers.

Page 15 of 126 Ministry of Labor Program Title: Version -1


and Skill March- 2022
Information Sheet-4 Describing Virtue and its Types

4.1. Describing Virtues

Virtues mean goodness or the state of being good. An example of goodness is volunteering
to serve meals at a homeless shelter. Virtues are also attitudes or character that enables us
to be and to act in ways that develop our highest potential. They enable us to pursue the
ideals we have adopted. Honesty, courage, compassion, generosity, fidelity, integrity,
fairness, self-control, and prudence are all examples of virtues.

Types of Virtues

 Moral virtue:

Moral virtue is the disposition or tendency to do the right thing and avoid doing wrong. We
develop this disposition over time and through training. In other words, a good character is
an achievement, not a natural endowment. ―Doing right‖ becomes second nature to us, if
we have developed our moral character properly. We must strive to achieve a virtuous
character, and we do this by constantly practicing the virtues and thereby developing a
good character.

Moral virtues are excellences of people. They're parts of people's character that helps
them live well. Usual suspects for moral virtues are courage, temperance (moderation),
and wisdom. It's a part of something that makes that thing better. For instance, a sharp
blade is the virtue of a knife. It helps the knife do its job well. Patience is a moral virtue. It
helps you avoid things that take you away from a flourishing and happy life. But how does
patience lead you toward happiness?

The four fundamental moral virtues are courage, temperance, justice and prudence. A
courageous person shows just the right amount of bravery and displays a virtuous
character. Only reason can tell us what is exactly the right amount of bravery, and once it
does, a person must practice and develop the virtue of courage so that acting
courageously becomes habitual.

There are also other moral virtues include: trustworthiness, honesty, generosity, civility,
sincerity, gentleness, reliability, warmth, dependability, cooperativeness, empathy, tact,
kindness, tolerance, benevolence, etc.

Page 16 of 126 Ministry of Labor Program Title: Version -1


and Skill March- 2022
 Civic Virtues:

Civic virtue is an important concept in many contemporary societies, and it has been for a
long time. Essentially, civic virtue means that individuals have a duty to their communities
and their societies that they should place above their own desires.

Important Civic Virtue Characteristics

There are a number of important civic virtue characteristics that must be understood to get
a full picture of what civic virtue is and how it works in practice. These include:

 Self-sacrifice: Putting the needs of a community over one's own needs is one
of the most deeply rooted parts of civic virtue.
 Participation: Participation in government and in the community is part of what
makes one a good citizen.
 Doing one's part: The idea of civic virtue is that each individual has their own
duties that help make society function as well as possible.
 Cooperation: Being a cooperative member of society, obeying the law, and
working well with others are some of the things that proponents of civic virtue
promote
 Civility: is a social virtue that is indispensable to open political discourse and
reasoned disagreement. A civil person is willing to engage others in respectful
dialogue without scorn or insult, even when the issues are intensely important or
disagreement runs deep.
 Compassion is the ability to feel sorrow over another person‘s suffering, and to
express that sorrow in a way that is intended to alleviate that suffering.
 Fairness is a central virtue both for individuals and for social institutions.
Fairness is characterized by impartiality (a lack of favoritism).
 Ethics Virtue: Virtue of Ethics claims that the main task of ethics is to give us
knowledge of what is the right type of person, or what is a ―good‖ person. Virtue
ethics asks: what kind of character must a person have to be a moral human
being? The six pillars that they identified as being the most important
characteristics of an ethical virtue are:

i. Trustworthiness. Includes integrity, promise-keeping, and loyalty.

Page 17 of 126 Ministry of Labor Program Title: Version -1


and Skill March- 2022
ii. Respect. Treating everyone with respect, regardless of any biases or
provocations.

iii. Responsibility. Includes accountability, pursuit of excellence, and self-


restraint.

iv. Justice and fairness. Includes equity and demonstrating due process.

v. Caring. Showing concern for others. Showing consideration for decisions that
affect others.

vi. Civic virtue and citizenship. Being socially conscious. Demonstrating concern
for one‘s community.

 Physical virtue: Physical Virtues include speed, strength, coordination, and so


on.
 Social virtue: Concerned with society with our relationships with our fellow
members, it is dealing with wealth and expenditures, honor and reputation,
humor and anger, since the ways in which we handle these activities, goods,
and emotions either enhance or disrupt human life on the individual and
communal levels.
Social virtue makes reference to the active role of all members within society, in
the adhering to the principle of moral fairness in relation with all matters of the
economy, such as commerce and trade. Such a measure entails the moral self-
applied restraint and discipline of every individual within society, refraining from
partaking in the excessive pursuit of the accumulating materialistic wealth which
is an attribute of greed. Which inevitably results in the over pricing or charging of
essential produce and goods, a prospect which is the leading cause for the
manifestation of corruption and inevitably hunger and poverty within society.
Social virtue is an important attribute and element of the moral and idealist
equilibrium economies.
 Intellectual virtues: Are the virtues of understanding. We all have the ability to
perceive Truth, but some refine this ability into a virtue. Intellectual virtues
include the effective use of language, logical reasoning, and the ability to identify
likenesses and differences, and so on. The cardinal intellectual virtue is wisdom.

Page 18 of 126 Ministry of Labor Program Title: Version -1


and Skill March- 2022
 Spiritual virtues can be summarized by the words ―Faith, hope, and love‖
oriented towards God.

Table 2. Samples of Virtues

Physical Social Civic Ethical / Moral Spiritual Intellectual


Virtues Virtues Virtues Practical Virtues virtue Virtue
Virtues
The The Ends: The Ends: The Ends: The Ends: The The Ends:
Ends: Health of responsible Health of Moral Ends: Understandin
objective Relationship personality Action Happiness moral g the logic
Physical s (Ethics) sprite
Health
Fitness Friendship Self- Duty Justice Faith Wisdom
sacrifice
Beauty Empathy / Fairness Prudence Wisdom Hope
Sympathy /
Resolutio
n
Strength Good Will civility Humility Temperanc Love
/cooperatio e
n
Wealth Cooperation Compassio Honor Courage
/ n
Competition

Page 19 of 126 Ministry of Labor Program Title: Version -1


and Skill March- 2022
Self-Check 4 Written Test

Instructions: Answer all the questions listed below. Illustrations may be necessary to aid
some explanations/answers. Write your answers in the sheet provided in the next page.

Direction: 1 chooses the best answer. Each question contains 2%

1…………... meaning goodness or the state of being good.

A. Ethics virtue B. Virtue C. Civic Virtue D. Intellectual Virtue

2. ………….. is the disposition or tendency to do the right thing and avoid doing wrong.

A. Moral Virtue B. Social Virtue C. Physical Virtue D. Intellectual Virtue

2. …………. Which of the following is the end result of moral virtue?

A. Wisdom B. Happiness C. Physical Health Relationship

Note: Satisfactory rating 6 and above points

Unsatisfactory points below 6 points

Page 20 of 126 Ministry of Labor Program Title: Version -1


and Skill March- 2022
Information Sheet-5 Applying Moral values in work place

5.1 Applying Moral Values in Work Place

Moral values are relative values that protect life and are respectful of the dual life value of
self and others. The great moral values, such as truth, freedom, charity, etc., have one
thing in common. When they are functioning correctly, they are life protecting or life
enhancing for all. But they are still relative values. Our relative moral values must be
constantly examined to make sure that they are always performing their life-protecting
mission.

5.1.1 Common Core Moral Values Descriptions for the Workplace

i. Autonomy

The ability to work in a way that is most conducive to performing at your best is something
both you and the company may value. As an employee, you may want to feel empowered
to make decisions and take action. Many companies prefer to give you the flexibility to
work at your own pace and in your own way as long as you continue to meet satisfactory
performance standards.

ii. Integrity

Valuing integrity in the workplace means that you strive to do the right thing, even when
you think no one is looking. You may also value honesty, transparency and a commitment
to doing what‘s best for your clients, customers, teammates and company.

iii. Innovation

Challenge yourself to see what‘s possible to better meet the needs of your team, your
customers and your company. You are a work in progress, striving to improve and do
better. Think of creative ways to solve tough problems. Take calculated risks. Finding new
ways to solve a problem moves the company

iv. Growth

Many people and companies believe that the growth of a company comes with the
professional growth of the team. Valuing growth means that you have to drive to
continuously improve both yourself and the business. Growth is based on mutual success

v. Service

Page 21 of 126 Ministry of Labor Program Title: Version -1


and Skill March- 2022
Being service-minded or customer-oriented means that you care about providing a quality
experience to the clients you serve. This value can also extend to include supporting your
community and your team. Valuing service means that you aim to provide a meaningful
experience to the people you serve and support.

5.1.2 Values of moral judgments

Moral judgments are evaluations or opinions formed as to whether some action or


inaction, intention, motive, character trait, or a person as a whole is (more or less) good or
bad as measured against some standard of Good.

Object of Moral Judgment

A moral judgement as distinguished from a factual judgement is a judgement upon the


action of an individual that can be evaluated as good or bad, right or wrong. Obviously, it is
a judgement upon the voluntary action of the individual.

Some Requirements to make Moral Judgement in the Work Place

i. Actions

Moral judgements are not passed upon all kinds of action, but only upon conduct. But
conduct or willed action has two aspects. It is will and it is action, it involves

ii. Intensions

Intention is the object of moral Judgement. It includes the motive or the idea of the end as
well as the idea of the means. An action is good if its intention is good, in other words, if
the end as well as the means adopted is good. The end never justifies the means. Thus
the motive alone does not determine the moral quality of an action.

Intention is the object of moral judgement. It is intention including motive that determines
the moral quality of an action. An action is right when the intention of the agent is good. An
action is bad or wrong when the motive or the end and the means are good; an action is
wrong if either of them is "bad.

iii. Situations

The possibility to make judgments as to how one ought to act in concrete situations
requires antecedent moral principles. In the absence of such principles there is no rational
basis for making such judgments. The possibility to make judgments as to how one ought
to act in concrete situations implies:

Page 22 of 126 Ministry of Labor Program Title: Version -1


and Skill March- 2022
 The situations about which we make such judgments must already have moral
significance independently of the principles one may bring to bear upon them; and
 The rightness or wrongness of one's actions in concrete situations depends on this
moral significance of situations.

iv. Character

Intention is not an isolated mental phenomenon. Intention is the expression of the


character. We pass moral judgments on the character of a person when we want to
determine his moral worth. But we do not determine the moral quality of an action by
considering the character of the agent, because a person of good character has not
always a good intention and similarly a person of bad character may not have necessarily
a bad intention always.

For example, People articulate a moral judgment when they say that an action is right or
wrong, that a person is good or bad, or that a situation is just or unjust. Athletes frequently
make moral judgments about moral issues that arise in sports, and such judgments have
been investigated by sport psychologists.

Page 23 of 126 Ministry of Labor Program Title: Version -1


and Skill March- 2022
Self-Check 5 Written Test

Instructions: Answer all the questions listed below. Illustrations may be necessary to aid
some explanations/answers. Write your answers in the sheet provided in the next page.

Direction: 1 Choose the best answer. Each question contains 2%

1. _________Which of the following common core values find new ways to solve a
problem and improve the productivity of the company?

A. Integrity B. Autonomy C. Innovation D. Growth

2._________ is relative values that protect life and are respectful of the dual life value of

self and others.

A. Moral Virtue B. Moral Value C. Ethical Virtue D. Virtue

3.__________are evaluations or opinions formed as to whether some action or inaction,


intention, motive, character trait, or a person as a whole is good or bad

A. Moral Principles B. Moral Virtue C. Moral Value D. Moral Judgment

Direction: 2 Give short and precise answer for the following questions. Each question
contain 4%

1. Explain the requirements to apply moral judgement

Note: Satisfactory rating 5 and above points unsatisfactory below 5 points

You can ask you teacher for the copy of the correct answers.

Page 24 of 126 Ministry of Labor Program Title: Version -1


and Skill March- 2022
Information Sheet-6 Practicing of Multiculturalism

6.1 Culture

Culture is a broad term that encompasses various unique ways of doing things in a certain
society. It can be divided as material and immaterial culture. Material culture includes
clothes, household utensils, tools, houses and ornaments. The immaterial/non material
culture includes language, beliefs, values and norms.

i. The relation between morality and culture

Culture reflects the moral and ethical beliefs and standards that speak to how people
should behave and interact with others. They act as prescriptions for correct and moral
behavior, lend meaning and coherence to life, and provide a means of achieving a sense
of integrity, safety, and belonging.

ii. The difference between morality and culture

Normative ethical relativism theory says that the moral rightness and wrongness of actions
varies from society to society and that there are no absolute universal moral standards
binding on all men at all times. Each culture establishes the basic values and principles
that serve as the foundation for morality

iii. Diverse cultural groups

Despite various styles, unique ways of getting things done, it is however, important to treat
all cultures equally. Because, having cultural diversity means having different dressing
styles, traditional foods, cultural dances etc. making; for example, Ethiopia beautiful and
interesting country

6.1.1 Elements of work place culture

Culture is fairly nebulous and subjective but culture comprises a few specific elements:
artifacts, stories, rituals, heroes, symbols, beliefs, attitudes and values.

 Artefacts

Are physical items found to have particular symbolism for a company. This could include
an early product line or the napkin that comprised the original idea for the company.
Artefacts remind us of things created from an earlier time.

Page 25 of 126 Ministry of Labor Program Title: Version -1


and Skill March- 2022
 Stories

Culture is often disseminated through stories about past events and people. These stories
could be true or elaborations on a nugget of truth. The story might be of heroism or just
plain luck.

 Rituals

Rituals are the repeated actions your company takes. These actions might be cantered on
ceremonies, such as a promotion or a retirement. They may also be associated with
employee celebrations, such as the release of a new product or the closing of a large sale,
or they might be companywide, like the annual holiday party. The predictability of the
rituals and the depth of their meaning combined to help keep organizational culture strong.

 Heroes

Heroes are the folks other employees look to emulate. These folks could be anyone
throughout the organization, from the founders to new hires. A hero might be a customer
success representative who went out of his or her way to delight a customer or the
programmer who spent a little extra time to make the latest release contain one fewer bug.
These people symbolize and teach others the ideal behaviours and norms of the
workplace culture.

 Symbols

Cultural symbols can be found throughout an organization, from how people greet one
another to the clothes each person wears. Symbols can indicate status and trigger certain
behaviours. A military uniform is full of symbols. It tells others who salute first and the
importance of the person wearing it. An office's decor is also filled with symbols. The style
of furniture, items hung and even the colour of the walls all contribute to telling everyone
more about the people who inhabit it.

Beliefs

People within organizations will often have shared beliefs. These beliefs unify the group's
understanding of the world and provide a foundation for action. This can smooth out
communication between subgroups but can also become a blinder if not checked.

 Attitudes

Page 26 of 126 Ministry of Labor Program Title: Version -1


and Skill March- 2022
Is your organization laid back, rigid, direct or political? Attitudes are the external
manifestations of underlying beliefs that people use to signal to others‘ said beliefs. How
do people within your organization treat one another? Are people open to change and new
ideas or is there a rigorous hierarchy that dictates the attitudes of individuals?

 Values

Values are the rules that everyone agrees to abide by within the group, and these can be
seen throughout all of the other elements of culture. Cultural values shouldn‘t just be a list
that is framed sitting next to the bathrooms; they should be lived and used to make
decisions.

6.2 Multiculturalism

It is the view that cultures, races, and ethnicities, particularly those of minority groups,
deserve special acknowledgment of their differences within a dominant political culture.
That acknowledgment can take the forms of recognition of contributions to the cultural life
of the political community as a whole, a demand for special protection under the law for
certain cultural groups, or autonomous rights of governance for certain cultures.

Multiculturalism is both a response to the fact of cultural pluralism in modern democracies


and a way of compensating cultural groups for past exclusion, discrimination, and
oppression. Most modern democracies comprise members with diverse cultural
viewpoints, practices, and contributions. Many minority cultural groups have experienced
exclusion or the denigration of their contributions and identities in the past. Multiculturalism
seeks the inclusion of the views and contributions of diverse members of society while
maintaining respect for their differences and withholding the demand for their assimilation
into the dominant culture.

6.2.1 Cultural diversity

Culture is considered to be the underlying values that direct how people behave. Cultural
diversity in the workplace is a result of practices, values, traditions, or beliefs of employees
based on race, age, ethnicity, religion, or gender.

Economic globalization is one of the driving forces of cultural diversity in the workplace.
The modern workforce is made up of people of different genders, ages, ethnicity, religions,
and nationalities. Employers have realized that workforce diversity provides both material
and intangible benefits.

Page 27 of 126 Ministry of Labor Program Title: Version -1


and Skill March- 2022
In order for employers to reap the benefits of cultural diversity in the workplace, they must
communicate their commitment to addressing the challenges of a diverse workforce.
Employers must be seen to be celebrating their employees‘ diversity to avoid workplace
issues, like awkwardness and hostility.

6.2.2 Types of diversity

Diversity in the workforce refers to specific groups of people who have typically
experienced discrimination. To help these employees‘ overcome barriers at work, many
companies have created diversity and inclusion programs.

When you think about diversity, it can mean a lot of things. Here are just some of the
different types of diversity in the workplace.

 Race – Race is may be one of the first things you think of when you think about
diversity. Employees of colour have often faced challenges — getting hired, being
accepted by the co-workers, receiving fair compensation.
 Education – Not everyone‘s path to employment is the same. Having a mix of
educational backgrounds is a huge asset to an organization, but can also create
conflict.
 Ethnicity – As the workforce becomes more and more global, ethnic diversity might
bring about language barriers or cultural differences in how business is carried out.
 Gender – According to the World Economic Forum, it will take 208 years to reach
gender equality in the U.S. Cultural diversity in the workplace also applies to
gender.
 Religion – Religious diversity can impact your staff‘s dress, dietary requirements,
and request for particular days off.
 Workers with disabilities – Diversity in the workplace also applies to workers with
disabilities. Whether impairments from vision, learning, or mental health, diversity
comes in many ways. As a result, companies need to ensure that their diversity and
inclusion programs recognize and make provision for the wide spectrum of
disabilities.

6.2.3 Challenges of multiculturalism

There are two primary objections to multiculturalism. One is that multiculturalism privileges
the good of certain groups over the common good, thereby potentially eroding the
common good in favour of a minority interest.

Page 28 of 126 Ministry of Labor Program Title: Version -1


and Skill March- 2022
National unity could become impossible if people see themselves as members of ethnic or
racial groups rather than as citizens of a common country. The second is that
multiculturalism undermines the notion of equal individual rights, thereby weakening the
political value of equal treatment. Equal individual rights could be set aside or deprecated
in favour of rights that are possessed by the group

6.2.4 Workplace Issues Involving Cultural Diversity

Every company that‘s emerged as a positive example of cultural diversity has faced issues
in relation to facilitating people from different groups to work cohesively. HR personnel and
the company‘s leadership should be responsive to these issues. The following are some
diversity workplace issues that you might need to address:

 Conflict – This occurs when discrimination, prejudice, lack of respect, and racism
are allowed to fester in a workplace. Intolerant attitudes can turn into open conflict if
companies don‘t take the correct steps to show that any type of discrimination won‘t be
tolerated.

 Harassment – Training should be provided as to what constitutes harassment.


Employees who harass others should be dealt with according to company procedures.
Like all the other issues arising from diversity in the workplace, harassment can have a
devastating effect on employees and the company as a whole. Uber is an example of a
company that has suffered damage as a result of harassment claims.

 Disregarding needs – Some companies ignore the needs of disabled employees


by failing to provide them with the necessary equipment to access all facilities and to
undertake their jobs. Employers need to lead the way in creating a comfortable workplace
for all of its employees, irrespective of whether they have a disability.

6.2.5 Managing Diversity in the Workplace

The issues around a diverse workplace can be managed and mitigated if employers take
active steps to ensure that their companies are recognized for tolerance and acceptance.

Here are some tips for managing diversity in the workplace:

 Create written policies – Companies should include their policy in relation to


diversity in their employee handbook. The policy should contain information about non-
discrimination laws, the code of conduct, and the compensation and benefits policy.

Page 29 of 126 Ministry of Labor Program Title: Version -1


and Skill March- 2022
 Provide sensitivity training – Employees should be provided with sensitivity
training to create a better workplace culture. Sensitivity training can help employees to
value views that are different, understand words, and actions that cause offense and what
needs to be done if they‘ve been offended.

 Create an accountability plan

Use regular surveys to check in on your progress, and have a plan in place for how you‘re
going to ensure staff upholds these policies.

 Address micro-aggressions

Micro-aggressions are ―thinly veiled, everyday instances of racism, homophobia, sexism


(and more) that you see in the world.

 Impose a zero-tolerance policy – After employees have received the handbook


and training about diversity issues, the company needs to set the tone about how
violations will be dealt with. Employees should be aware that inappropriate behaviour will
not be tolerated and every reported incident will be taken seriously.

6.2.6 Multiculturalism in Ethiopia


Ethiopia is one of the most diverse nations in the world inhabited around 84 ethnic groups.
The essence of multiculturalism in Ethiopia is to develop harmonious coexistence among
people from diverse ethnic, social and cultural backgrounds. Embedding cultural and local
knowledge dimensions would enhance learners' ability to deal with different educational
and cultural identities constructively to unit a diverse group of individuals for a common
national goal. Ethiopian universities are centres of multiculturalism.

The current Ethiopian regime has used the ethnic federalism policy to restructure
Ethiopia‘s geopolitical, social and education policies along ethnic and linguistic lines. The
official discourse of Ethiopian ethnic federalism and multicultural policies has emphasized
the liberal values of diversity, tolerance, and recognition of minority groups. However, its
application has resulted in negative ethnicity and social conflicts among different ethnic
groups.

Page 30 of 126 Ministry of Labor Program Title: Version -1


and Skill March- 2022
7. Importance of Diversity Culture in Ethiopia
Level of awareness and understanding on each other‘s cultural values and features
among nations and nationalities of the country will be increased. Mutual respect and
understanding among nations, nationalities and peoples on the basis of equality will be
enhanced. Multiculturalism is the key to achieving a high degree of cultural diversity.
Diversity occurs when people of different races, nationalities, religions, ethnicities, and
philosophies come together to form a community. A truly diverse society is one that
recognizes and values the cultural differences in its people. Today, entire countries,
workplaces, and schools are increasingly made up of various cultural, racial, and ethnic
groups. By recognizing and learning about these various groups, communities build trust,
respect, and understanding across all cultures. Communities and organizations in all
settings benefit from the different backgrounds, skills, experiences, and new ways of
thinking that come with cultural diversity

7 Advantages and Disadvantages of multiculturalism

i. Advantages

There is no doubt that the multiculturalism will bring many advantages.


 It will boost the tourism industry, increase employment and income, raise
local government revenue; hence multiculturalism is good for economy.
 Better mutual understanding could be great helpful to eliminate deep-rooted
prejudice and racist issues.
 It enhances openness and inspire creativity, they might blend different
cultures together and creature new unique food, architecture, music, and
culture.
 Innovation and creativity: Immigrants from different nations bring a great
source of diverse knowledge and experience. They help improve trade and
bring a lot of creativity and innovation to a country.
 Economic growth: Doing business with people from different cultural
jurisdictions like immigrants can bring in new skills in the business. This helps a
business tap into local and international markets which contributes to economic
growth.

Page 31 of 126 Ministry of Labor Program Title: Version -1


and Skill March- 2022
 Community flavour and flair: Ethnic restaurants and stores add flavour and
colour to communities to attract tourists through their cultural celebrations,
diverse cultural foods, and participation in local festivals.
 Understand people: Multiculturalism helps us understand diverse cultures and
lets us know how to get along or interact with people from different cultures.
 Know what culture to take up: It enables you to find out what other cultures
can be combined or used in your culture.
 Learn different languages: You can be friends with people from different
nations and as you interact with them, you can learn their language.
 Know religion and traditions: Multiculturalism gives you an opportunity to
know other countries and know new traditions, new cultures, and religions by
interacting with them.

 Skilled migrant labor: A multi ethnic country is a home for many immigrants
with the majority of them being a highly skilled work force. The skilled workforce
brings a mix of cultural experience needed for problem-solving and creating a
strong team.

ii. Disadvantages

The side effects of multiculturalism are limited but still worth to be mentioned:


 Religious conflicts: Different religious beliefs bring a lot of conflicts
within the community and can bring tribal clashes.

 Language barrier: People from different cultures use different languages


or terms which are different from that of the natives creating some barrier
in communication.

 Dealing with different cultures: It is difficult for people to deal with


different cultures, understanding their believes and norms.
 Fear of influence: Dealing with a multicultural society creates some fear
among the individuals that they may lose their original culture and
identity by adopting cultures from others inform of lifestyle, dressing, and
other attributes of foreign cultures.
 Bring differences in the society: People from different nationalities
bring everything from their homeland and the natives are not fond of that
since it brings a lot of changes.

Page 32 of 126 Ministry of Labor Program Title: Version -1


and Skill March- 2022
 Education: Children from ethnic minority cultures or immigrants may
take longer to be accustomed to the local culture and this affects their
academic performance.
 Risk of social conflicts: A social conflict can occur due to differences in
beliefs, practices, and ethnic rituals. Certain ways of life may cause
conflicts between two or more groups.
 Difficult managing multicultural workforce: It is very demanding to
manage a multicultural workforce. The minority group may feel
overwhelmed by adopting diverse cultures. This makes it difficult for the
multicultural team to collaborate.
 Dependent on another culture: It diminishes‘ one‘s culture and leads to
dependent on another culture through learning new traditions and new
ways of thinking.
 Phase-out of defined cultures: A multicultural world results in phasing
out of defined cultures existing throughout history.
https://www.youtube.com/watch?v=Kl1stKmU5EY

Page 33 of 126 Ministry of Labor Program Title: Version -1


and Skill March- 2022
Self-Check 6 Written Test

Instructions: Answer all the questions listed below. Illustrations may be necessary to aid
some explanations/answers. Write your answers in the sheet provided in
the next page.
Direction: 1 Choose the best answer. Each question contains 2%
1. ___________ is both a response to the fact of cultural pluralism in modern
democracies and a way of compensating cultural groups for past exclusion,
discrimination, and oppression.
A. Culture Multiculturalism C. Religion D. Language
2. Which of the following are not key areas of diversity and their characteristics?
A. Culture, race, ethnicity
B. Uniformity
C. Religious or spiritual beliefs.
D. Gender including transgender

Direction: 2 Give short and precise answer for the following questions. Each question
contains 2%
1. Write at least two challenges of multiculturalism
2. Explain cultural diversity in the case of Ethiopia
3. How can we manage cultural diversity issues in the work place?

Note: Satisfactory rating 5 and above points unsatisfactory below 5 points


You can ask you teacher for the copy of the correct answers.

Page 34 of 126 Ministry of Labor Program Title: Version -1


and Skill March- 2022
LG# LO-2 Apply Professional Ethics
Instruction Sheet

This learning guide is developed to provide you the necessary information regarding the
following content coverage and topics –

 Explaining profession and professionalism


 Describing the concept of ethics and professional ethics
 Reflecting and evaluating ethical practices in the work place
 Applying codes of ethics, conduct and standards of professional practice
 Identifying mechanisms of ethical decision making
 Identifying factors that affect professional and ethical decision
 Promoting ethical standards and practice with clients, colleagues and others

This guide will also assist you to attain the learning outcome stated in the cover page.
Specifically, upon completion of this Learning Guide, you will be able to –

 Explain Profession and professionalism


 Describe the concept of ethics and professional ethics
 Reflect and evaluate Ethical practices in the work place
 Apply Codes of Ethics, Conduct and Standards of Professional Practice
 Identify mechanisms of Ethical Decision Making
 Identify Factors that Impact on Professional and Ethical Decision making
 Promote Ethical standards and practice with clients, colleagues and others
Learning Instructions:
1. Read the specific objectives of this Learning Guide.
2. Follow the instructions described in number
3. Read the information written in the ―Information Sheets
4. Accomplish the ―Self-check

Page 35 of 126 Ministry of Labor Program Title: Version -1


and Skill March- 2022
Information Sheet 1. Developing the Concept of Profession and Professionalism

2.1 Developing the Concept of Profession and Professionalism


The word profession can be defined as a vocation or occupation requiring, especial, usually
advanced education, knowledge and skill. Thus, the term profession refers to the
knowledge, skill and ability which can be obtained through formal education and training. A
person who attained a certain specialized skill is known as a professional. A man trained in
machine or automotive technology, a man trained in medical science and the like. It should
also be acceptable by the society. On the other hand, professionalism is defined as ―The
skill, good judgment, and polite behavior that is expected from a person who is trained to
do a job well‖
Although each profession requires people with specific skills and talents, every efficient
employee should have general professional qualities. These qualities can help you show
employers that you are a well-rounded individual. Those who are highly respected and
admired in their roles exude professionalism. Some qualities of a professional include
 Knowing your staff.
 Standing for something.
 Keeping your word.
 Being honest.

2.2 Characteristics of professionalism


There are different characteristics of professionalism. But Commitment and confidence,
responsibility and dependability, honesty and ethics, and appearance and professional
presence are central professional characteristics.

2.3 Values of professionalism


Someone who displays professional values will:
 Portray a professional image through reliability, consistency and honesty.
 Dress and act appropriately.
 Deliver work outcomes to agreed quality standards and timescales.
 Be accountable for their actions
https://www.youtube.com/watch?v=b_n6i1ug0tQ

Page 36 of 126 Ministry of Labor Program Title: Version -1


and Skill March- 2022
Self-Check 1 Written Test

Direction-1 Choose the correct answer from the given options. (2pts.)
1. Which of the following are not qualities of professionals?
A. Knowing your stuff.
B. Standing for something.
C. Vandalism
D. Keeping your word.
E. Being honest.
2. Which of the following are not the main value of professionalism.
A. Portray a professional image through no reliability.
B. Dress and act appropriately.
C. Deliver work outcomes to agreed quality standards and timescales.
D. Be accountable for their actions
E. Portray professional image through consistency and honesty

Direction-2 Write Short Answer


1. List out some characteristics of professionalism (5 pts.)
2. Write the difference and similarities of professional and professionalism (5 pts.)

Page 37 of 126 Ministry of Labor Program Title: Version -1


and Skill March- 2022
Information Sheet 2. Describing the Concept of Ethics and Professional
Ethics

2.1 Fundamentals of Professional Ethics


Professional workers are in charge to change the culture of ethics in their respective
organization. They are expected to be role models in accepting and implementing their
professional code of ethics. As the result, fertile and conducive work environment will be
created and effective, efficient, just, and ethical services be delivered to the customers and
the public at large.
Ethics is: the critical examination and evaluation of what is good, evil, right and wrong in
human conduct. A specific set of principles, values and guidelines for a particular group or
organization.
Professional Ethics: Professional ethics refers to ethics that enables professionals to
distinguish what is right from what is wrong using morality as standard of evaluation
professional ethics can be conceived as parameter by which actions and behaviors of a
professional can be determined as right or wrong. In absolute terms all professions do not
have the same set of values and standards such as accountants, managers, lawyers,
trainers, medical doctors, engineers and Technicians etc.

2.2 Approaches to Ethics


Strictly speaking, morality is used to refer to what we would call moral standards and
moral conduct while ethics is used to refer to the formal study of those standards and
conduct. For this reason, the study of ethics is also often called "moral philosophy." All
moral theories address the questions of what is Good, why it‗s Good, and where the Good
is located? There are only three basic kinds of prescriptive moral theories. These are
teleological theories, deontological theories, and virtue-based theories.

2.2 The Branches of Ethics:


There are different branches of ethics in different perspectives.
Normative ethics is concerned with principles of morality. This branch itself can be divided
into various sub-branches (and in various ways. For this time there are four major
branches.

Page 38 of 126 Ministry of Labor Program Title: Version -1


and Skill March- 2022
i. Normative Ethics is a branch of moral philosophy, or ethics, concerned with criteria
of what is morally right and wrong. It includes the formulation of moral rules that have
direct implications for what human actions, institutions, and ways of life should be like.
ii. Descriptive Ethics is a form of empirical research into the attitudes of individuals
or groups of people. In other words, this is the division of philosophical or general ethics
that involves the observation of the moral decision-making process with the goal of
describing the phenomenon.
iii. Meta Ethics is the study of the nature, scope, and meaning of moral judgment.
iv. Applied Ethics is the practical application of moral considerations. It is ethics with
respect to real-world actions and their moral considerations

2.3 Importance of Professional Ethics


A professional code of ethics is designed to ensure employees are behaving in a manner
that is socially acceptable and respectful of one another. It establishes the rules for
behavior and sends a message to every employee that universal compliance is expected.
The prime objectives of the Professional Ethics are as follows:
i. Moral awareness (proficiency in recognizing moral problems in engineering like
plagiarism and patenting)
ii. Convincing moral reasoning (comprehending, assessing different views)
iii. Moral coherence (forming consistent viewpoints based on facts)
A professional code of ethics is designed to ensure employees are behaving in a manner
that is socially acceptable and respectful of one another. It establishes the rules for
behavior and sends a message to every employee that universal compliance is expected.
Similarly, there other Purposes of Professional Ethics
 Advance the quality of service the quality of service for professionals could render
 Evaluate the performance of professionals in each profession
 Distinguish acceptable and non- acceptable characters or code of conduct
 Serve as a foundation of professional identity
2.4 Professional Ethics Required from a Worker
Professional ethical principle serves for different purposes.
i. It lays down those moral principles that should be observed and respected by all the
professionals.

Page 39 of 126 Ministry of Labor Program Title: Version -1


and Skill March- 2022
ii. It helps professionals to ensure the provision of well standardized service to the
society
iii. It serves as a bench mark for professionals to evaluate their activity and code of
conduct accordingly, etc. Example, a good mechanic would never repair one item in a car
while sabotaging another part to malfunction later. It would be unethical to advertise a
certain product as having certain qualities if it really does not.

2.5 Ethiopian Ethical service delivery


In the Ethiopian context, twelve principles Ethical service delivery are identified as the
bases for ethical service delivery in the working areas and the public at large. Based on
these principles each profession is expected to develop its own professional codes that
address the particular nature of the profession. The values are stated as principles of
ethical service delivery and are 12 in number. These are:
i. Integrity vii. Serving the public interest
ii. Loyalty viii. Exercising legitimate authority
iii. Transparency ix. Impartiality
iv. Confidentiality x. Respecting the law
v. Honesty xi. Responsiveness
vi. Accountability xii. Leadership

2.6 Ethics and Law


Laws are norms, formally approved by state, power or national or international political
bodies. Many laws are instituted in order to promote well-being, resolve conflicts of
interest, and promote social harmony. However, there are several reasons why ethics is
not law.
 First, some actions that are illegal may not be unethical
 Second, some actions that are unethical may not be illegal.
 Third, laws can be unethical or immoral.
https://www.youtube.com/watch?v=8ME3S_LWtQU (video)
2.7 Principles of Common Professional Ethics
There are fundamental principles of professional ethics that apply to all professions
regardless of their specific specialization. They are:

Page 40 of 126 Ministry of Labor Program Title: Version -1


and Skill March- 2022
a. Punctuality: Punctuality refers to the state of being strictly observant of an
appointed or regular time across all professions a worker should be punctual not
only when he/she meets deadlines and when he/she is always available during
working hours.
b. Honesty and integrity: honest basically refer to the art of telling the truth.
Employers and institutions expect their workers to be honest and hence
professionals should be honest, and at the same time work in good behavior and
integrity.
c. Proper utilization of resources: A worker in any profession should handle the
resources in a way that she/he can use the resources for longer time. In other
words, avoiding of wastage in any, be it material or financial resources.
d. Loyalty and self –efficacy: Any worker, in a given profession must stand for,
and not against the employer or the institution. Moreover, an ethical professionals
must develop self-efficacy, that is an appraisal or evaluation that a professional
about his /her professional and personal competence to succeed in a particular
task.
e. Working in cooperation with collogues: A worker of a given profession should
make sure that he/she has a good relationship with other workers. The main
rationale behind these codes of professional ethics is to create a fertile and
good atmosphere for cooperation and better productivity. He/she should serve
hand in hand with other professional for better productivity and effective provision
of service.
f. Anti-corruption spirit: One way of fighting corruption is by making
professionals to comply with the laws, rules, and regulations of the state.
g. Confidentiality: A worker of give profession need to keep some information that
should be kept secret. For instance, in case of physician or nurse he/she has to
keep all the information regarding the patient contained in a patient‘s chart.
Another example is that a trainer should keep all information of student‘s
achievements confidential.
h. Commitment: A professional should help his /her clients and the whole
community to maintain and satisfy societal or public demands.
i. Persistent tolerance and democratic culture: Any worker or professional
have to develop the ability and willingness to accommodate differences in ideas,
outlooks or views is indispensable

Page 41 of 126 Ministry of Labor Program Title: Version -1


and Skill March- 2022
j. Respecting the dignity of people: A professional or worker should respect the
dignity of all personal serving them in accordance with their basic needs,
irrespective of their sex, personal status, religion or by supernal factors involved.
k. Impartiality /Non-partiality: A professional should be impartial he/she should
treat all equally in his/her service delivery without any discrimination. for
example, a trainer should treat his/her students equally on the basis of their
academic performance or achievement.
l. Accountability and responsibility: Any worker in a given profession
has professional responsibilities or duties. As part of a given organization,
everyone is expected to be answerable for his/her actions.
m. Transparency: That is, his/her work must be open to the public to whom he/she
delivers public services. Confident professionals who work for the people
effectively and efficiently are usually transparent.
n. Responsiveness: Responsiveness refers to the extent that a professional
satisfies the needs, preferences, or values of his/her has connections and
professional relationship with his clients or public, he/she has to able to reply or
respond to the people‘s demand.

2.8 Some Characteristics of Work Ethics


Among the many characteristics of work ethics, the following are some to be mentioned:
 Teamwork  Organizational Skill
 Appearance  Communication
 Attitude  Cooperation
 Productivity  Respect

Best Recommended Core Ethical Values includes the following.


A. Integrity, including. Exercising good judgment in professional practice.
B. Honesty, including. Truthfulness
C. Fidelity, including. Faithfulness to clients;
D. Charity, including. Kindness
E. Responsibility, including. Reliability / dependability;
F. Self-Discipline, including

Page 42 of 126 Ministry of Labor Program Title: Version -1


and Skill March- 2022
Self-Check 2 Written Test

Direction-1 Choose the Correct Answer from the Given Options


1. Which of the following are not Principles of common professional ethics?
A. Unwise utilization of resources
B. Honesty and integrity
C. Loyalty and self-efficacy
D. Punctuality
E. Confidentiality
2. The critical examination and evaluation of what is good, evil, right and wrong in
human conduct is_________________.
A. Civic Education
B. Ethics
C. Moral philosophy
D. Professionalism
E. All of the above
3. The practical application of moral considerations. It is ethics with Applied Ethics
A. Meta Ethics
B. Descriptive Ethics
C. Normative Ethics
D. None of the above
4. All are Characteristics of Work Ethics Except …………..?
A. Teamwork Productivity
B. Cooperation
C. Respect
D. None of the above

Direction-2 Write short answer for the following questions


1. What are Purposes of Professional Ethics? (4 pts.)

Page 43 of 126 Ministry of Labor Program Title: Version -1


and Skill March- 2022
Information Sheet 3 Reflecting and Evaluating Ethical Practices in the Work
Place

3.1. Evaluating Ethical practices in the work place


Ethical practices of workers or professionals can be evaluated using ethical
standards of workers. Some Examples of good ethical behaviors in the workplace
includes: Obeying the company's rules, Effective communication, Taking
Responsibility, Accountability, Professionalism and Ethical.

3.1.1. Obeying the Company's Rules


In the most basic sense, the benefits of rules and regulations in business are that
they protect the company. By protecting employees, you protect the company from
lawsuits. Following rules and regulations help employees understand what is
expected of them and what will happen if they violate the rules

3.1.2. Effective Communication:


Keys to Effective Communication are:
 Be positive.  Be a mirror
 Be a listener  Be real
 Be an echo.

3.1.3. Taking Responsibility:


It is the way to take responsibility for your life by doing the following:
 Take responsibility for your  Make yourself happy.
thoughts, feelings, words  Live in the present moment.
and actions.  Use the power of intention.
 Stop blaming.  Feel calm and confident
 Stop complaining.
 Refuse to take anything
personal.

Page 44 of 126 Ministry of Labor Program Title: Version -1


and Skill March- 2022
3.1.4. Accountability: is an obligation or willingness to accept responsibility or to
account for one's actions public officials lacking accountability. Some steps
to accountability may include:
 Mustering the Courage to see it:
 Finding the Heart to own it:
 Obtaining the wisdom to solve it:
 Exercising the means to do it

3.1.5. Professionalism:
―Professionalism is someone's inherent ability to do what is expected of them and
deliver quality work because they are driven to do so.‖ Professionalism also
encompasses the way an employee interacts with other people, including coworkers,
customers and supervisors "the trend towards professionalism". Characteristics true
professionals possess in the workplace
 A neat appearance.
 Proper demeanor (in Person and Online)
 Reliable.
 Competent.
 Communicator.
 Good phone politeness (Etiquette).
 Poised (Self-assured).
 Ethical
Trust and Mutual Respect for Your Colleagues at Work
These examples of ethical behaviors ensure maximum productivity output at work.
Encouraging mutual respect will help to: Reduce workplace stress, conflict and
problems. An increase in workplace respect will help to improve communication
between colleagues, increase teamwork and reduce stress as peace in the workplace
soars. Increase productivity, knowledge and understanding. Every worker should try
best to get respect and trust from colleagues in the work place.
The Ways to Get Respect from Your Coworkers are
 Follow the Rules.

Page 45 of 126 Ministry of Labor Program Title: Version -1


and Skill March- 2022
 Work Hard.
 Talk Less, Listen More.
 Assume the Best About People.
 Apologize and Admit Mistakes.
 Take Criticism and Learn from It.
 Stand Up for Yourself.
 Help Other People Succeed.

To build trust in the workplace also considers the following:


 Listen more than you speak.
 Solicit and act on feedback.
 Show appreciation every day.
 Empower your team by trusting them first.
 Encourage coaching.
 Practice consistency.
 Focus on nonverbal communication soft skills and
 Create an inclusive culture

3.2. Ethical & Unethical Behavior in Workplace


Workplace ethics are a dynamic set of values that vary with people and their
definition of a workplace. For some, it is a physical office they go to every day, while
others, their home office. No matter whether you work from home or commute to
work every day, workplace ethic is required to build a successful career.
Organizations are known to embrace ethical practices and behaviors to increase
productivity and uphold integrity—while setting a penalty for workers who default
workplace ethics. Workplace ethics are the set of values, moral principles, and
standards that need to be followed by both employers and employees in the
workplace. It is the set of rules and regulations that need to be followed by all staff of
the workplace.

Page 46 of 126 Ministry of Labor Program Title: Version -1


and Skill March- 2022
These ethics are implemented by employers to foster both employee-employee
relationship and employee-customer relationships. An organization may decide to put
these ethics into writing or not—they are however meant to be followed.

3.2.1. Ethical Behaviors in the Workplace

Ethical behaviors ensure maximum productivity output at work and could be pivotal
for career growth. The following are the examples of ethical behavior:

A. Obey The Company’s Rules & Regulation

At the start of an employee contract, companies may need the employee to sign
various documents, including the company rules and regulation agreement form.
Also, the employee may be given a handbook that may serve as a guide. Some
common rules are tardiness, inappropriate dressing, and language, etc. Due to the
excitement of getting a new job, some employees do not properly read these rules
and may end up deferring them in the future. Therefore, it is important that new
employees properly read these rules & regulations in other not to defer them.

B. Communicate Effectively

Effective communication is very important to avoid misunderstandings when dealing


with issues in the workplace. Communicating effectively may mean different things to
people at different points in time. Effective communication may also have an
employee breaking one of the rules and regulations of the company without getting
penalized for it.

C. Develop Professional Relationships

Good professional relationships are not only a thing that fosters teamwork among
employees, but also help with individual career development for employees.
Developing professional relationships with coworkers or other professionals outside
the workplace will also directly or indirectly improve productivity. Professional
relationships between low-level and high-level employees will make it easier for ideas
to be shared and knowledge to be passed to junior employees. That way, the
company can confidently have an intern work on a tough project to meet a pending
deadline due to the guidance from older employees.

Page 47 of 126 Ministry of Labor Program Title: Version -1


and Skill March- 2022
D. Take Responsibility

It is important for employees to always take responsibility for decisions made both
individually and in a team. This is, in fact, a leadership trait that every employee who
is looking to take up a managerial position in the future should exhibit.
Understandably, employees may want to save their job and are therefore scared of
taking responsibility for a particular event. However, they shouldn't let this fear take
them. out of the team.

E. Professionalism/Standards

There are professional standards that everything an employee does in the workplace.
The use of informal words in a formal workplace is highly unprofessional. These
standards should be held high and applied to every part of an employee's activity in
the workplace. This should include the way they speak, kind of work they deliver and
their relationship with coworkers and customers.

F. Be Accountable

Accountability is also a very good trait of an employee. One of the things that may
short change a talented and responsible is the lack of accountability. Lack of
accountability may result in your boss thinking you have an "I don't care attitude" to
the company's project or worst take you as a liar and may lead to job loss in the long
run. For example, at the beginning of each year, a certain amount of money is
allocated to each department. The manager is meant to oversee how this money is
spent. If at the end of the year, the manager cannot make an account of how the
money was spent, he may then be suspected of stealing company funds.

G. Uphold Trust

An employee should not do anything that may make his or her employee withdraw
trust. As an employee of a company, your employee trusts you to get work done
perfectly on time. Things like missing deadlines regularly or delivering work that
needs to be revised over and over again will deny you a promotion. It may even leave
the employer not giving you tasks to complete in the future—a nightmare for
freelancers.

Page 48 of 126 Ministry of Labor Program Title: Version -1


and Skill March- 2022
H. Show Initiative without being told

Is the company running behind deadline and you feel you can stay a few extra hours
after work to finish up? Do it. You are a freelance designer and your client wants a
particular poster designed but doesn't have a copywriter to write the content. If you
can write the contents, do so. Don't delay a client's work because of a few contents.

I. Respect Your Colleagues

It doesn't matter whether you are dealing with the intern, a junior, janitor, etc. they
should all be treated with respect. As a manager, treating your team members with
respect will help improve their productivity. Giving constructive criticism and saying
kind words to them even when they are not able to deliver perfectly will help them
strive to do better in the future.

J. Work Smarter

Don't just work hard, work smarter. The reason why you see an employee promoted
to the post of manager after just 2 years and a hardworking employee who has been
with the company for 10 years failed to get a promotion is smart work.

3.2.2. Unethical Workplace Behaviors

A. Lies:

Lying is a trait that is detested in and outside the workplace. It kills trust, affects
relationships and may even put people in trouble. There are different situations where
employees lie in the workplace-with just one lie opening the floor for many others. It
could be a sales manager lying about the number of clients they were able to get in a
month or an employee calling in sick just to attend another job interview.

A lot of employees start lying from their CV, by adding experiences they didn't
acquire, and the skills they don't have. Employees need to understand that lying
about work may eventually get them in trouble and needs to stop before they lose
their job.

B. Taking Credit for Others Hard Work

Page 49 of 126 Ministry of Labor Program Title: Version -1


and Skill March- 2022
It is very common for managers to take credit for their team member's hard work
when reporting to the management. A team member may have brought an idea that
helped the sales team improve their sales by 200%. However, when giving a report,
the manager doesn't mention the team member's name but claims the idea as his.
Employees need to reduce the use of "I", but embrace the use of ―We". By taking
credit for another person's work, you will be denying the person a promotion, bonus
or commendation for a job well done. This will discourage the person from sharing
ideas that will benefit the company in the future.

C. Verbal Harassment/Abuse

Employees need to stay away from using foul language on coworkers in and out of
the workplace. This is very important when dealing with customers. Customers are
known to get angry and may result in verbal abuse due to a bad product or service.
They may even get insult you when they are at fault. As a customer care
representative, salesperson or any other employee, it is important that you don't use
abusive words on customers no matter how provoked.

D. Violence

Similar to verbal harassment, employees should not be violent when dealing with
coworkers and customers. Customers may likely provoke you, but it is better to keep
shut and walk away rather than turn violent.

E. Non-Office Related Work

A lot of employees have side hustles which they use to supplement salaries. This is
very good and only very few companies are against employees working to make
money outside work hours. However, some employees still do non-office related work
during office hours. Employees who have side hustles should try doing them on
weekends or employing other people to handle some of the business logistics to
avoid eating into office hours to get the work done.

F. Extended Breaks

Companies give lunch breaks to employees and people take advantage of these
breaks to do other things outside office work like, go for interviews, meet with friends

Page 50 of 126 Ministry of Labor Program Title: Version -1


and Skill March- 2022
or even work on their side hustles. They are free to do whatever they want this lunch
break. Employees, however, take advantage of these lunch breaks and extend them
beyond time.

G. Theft/Embezzlement

Some employees are known for diverting company funds into their bank accounts-
padding project quotations, invoices, etc. to deceive the company on how much was
spent on particular projects. This act is detrimental to the company because
employees who steal sometimes replace quality products with counterfeits which are
cheaper but causes damage in the future.

H. Sexual Harassment

Sexual harassment is an offense that is not limited to the workplace alone. An


employee accused of sexual harassment will not only face consequences in the
workplace but also tried at a court of law. Many companies have a zero-tolerance
rate for sexual harassment in and outside the workplace. This may tarnish the
company's reputation and the only way to curb is to make an example of defaulters.

I. Corrupt Practices

Some common causes of corruption can be seen during the employment process of
an organization. They invite so many people to send their CVs and come for
interviews but only people with the same political affiliation with them get the job. This
is also common with companies that ask for contractors to bid for a project but the
employees will only give them to their friends who may not even bid at all.

J. Management/Employers Unethical Behaviors

Workplace ethics is not for employees alone. Employers are also bound to workplace
ethics and may also be tried for unethical behavior.

K. Sex for Job /Promotion

It is common for managers, employers and major decision-makers to use their


position in the workplace to influence the hiring decision in exchange for sex.

L. Verbal Harassment

Page 51 of 126 Ministry of Labor Program Title: Version -1


and Skill March- 2022
It is common among employers to verbally harass employees when they make little
mistakes. This will reduce employee morale and productivity. Employers should
always say kind words to their employees.

M. Undue Pressure

Deadlines are a great way to make sure the work gets done on time. However, when
employees are placed under undue pressure, they end up trading quality for on-time
delivery. An example of undue pressure will be giving an employee a 1-day deadline
for a project that would normally take a week.

N. Nepotism

This is a common type of corruption that happens in the workplace. An employee


who has been working hard for years while influencing company growth may get
sidelined for a promotion because of another employee who is a family friend, family,
or friend of the employer. Things like this are what reduce employee morale or even
push talented employees to dropping a resignation.

O. Unfriendly Work Environment

One of the things that can mar productivity is an unfriendly working environment. This
may come as a combination of abusive bosses, lack of commendation, nepotism, etc.
An unfriendly environment is an environment that combines various unethical
behaviors into one.

P. Unrealistic Expectations

Creative usually have it worse when it comes to having unrealistic expectations from
employees.

3.3. How to Solve Unethical Issues at the Workplace

3.3.1. Have Rules

Organizations need to have predefined rules and regulations regarding workplace


ethics. These rules and regulations should be given to new employees together with
their employment contracts. Also having the rules written at strategic places at the

Page 52 of 126 Ministry of Labor Program Title: Version -1


and Skill March- 2022
workplace will also help remind people about the rules. People tend to unconsciously
imbibe things they see every day.

3.3.2. Accept Feedback/Complaint

Make it easy for employees to send feedback or complaint in case of harassment,


abuse, or any other unethical activities going on in the workplace.

3.3.3. List Consequences for Unethical Behaviors

Consequences for unethical behaviors should also be placed alongside the rules at
strategic places in the organization. That way, if anyone wants to ignore the rules
despite seeing them, the fear of getting punished will stop him or her from going
ahead.

3.3.4. Swift Justice/Disciplinary Action

Some companies often cover up issues of rape, sexual harassment, etc. when the
perpetrator is a high-ranking member of the organization. Things like this should not
be accommodated. Irrespective of who breaks the rule, there should be swift
disciplinary action by the organization.

3.4. Factors that Affect the Practice of Ethical Behaviour

There are different factors that can affect the Practice of ethical behavior are
individual and social Factors.

A. Individual Factors

Many individual factors affect a person's ethical behavior at work, such as


knowledge, values, personal goals, morals and personality. The more information
that you have about a subject, the better chance you will make an informed, ethical
decision. For example, what if you had to decide whether to approve building a new
company store? What if you did not have the knowledge that the store would disturb
an endangered species nest? Without the appropriate knowledge, you could be
choosing an unethical path.

Values are an individual's judgment or standard of behavior. They are another


individual factor that affects ethical behavior. To some people, acting in an improper

Page 53 of 126 Ministry of Labor Program Title: Version -1


and Skill March- 2022
way is just a part of doing business. Would you feel that it is ethical to make up lies
about your competitor just to win a contract? Some people's standard of behavior will
feel that lying for a business financial win is not unethical.

Morals are another individual characteristic that can affect an individual's ethics.
Morals are the rules people develop as a result of cultural norms and values and are,
traditionally, what employees learn from their childhood, culture, education, religion,
etc. They are usually described as good or bad behavior. Would you have good
morals if you pushed a product on a customer that you knew was not going to help
solve a problem?

Many ethical work situations will also be affected by a person's goals. Which
characteristics do you feel are worthy to aspire to? Is financial gain ranked ahead of
good character or integrity? If your personal goals are about acquiring wealth no
matter what the consequence, then you might act unethical in the future.

Lastly, an employee's personality plays an important factor in determining ethical


behavior. Do you enjoy risk or do you prefer the safe route? Individuals who prefer to
take risks tend to have a higher chance of unethical conduct at work. For example, if
you are willing to risk dumping chemicals into a nearby water supply to launch a
profitable drug, then your riskiness could end up creating health issues in local
citizens for the sake of financial gain.

B. Social Factors

Cultural norms, the Internet and friends and family are three social factors that can
affect ethical behavior. Different cultures have norms that vary from place to place in
the business world. For example, you might have to face a request for a bribe in
order to conduct business in certain countries in some countries. This might be
unethical to you but considered an acceptable norm in their workplace.

Ethical practices:

Good ethical practice in the work place includes the following

 Acknowledging and respecting the attitudes and beliefs of others


 Separating professional and personal activities and interests

Page 54 of 126 Ministry of Labor Program Title: Version -1


and Skill March- 2022
 Demonstrating effective interpersonal communication skills
 Maintaining informed ethical practice in the face of opposition, conflict,
professional challenges and limited resources
 Modeling high standards of behavior and presentation
 Offering and accepting advice as feedback on performance and for guidance and
recommendations
 Acknowledging and working within scope of personal competence
 Keeping to commitments
 Meeting performance requirements, including:
 adequate preparation, personal presentation and time management
 Cooperating with colleagues in team and relay interpreting responsibility to
communication.

3.5. Advantages and Implications of Workplace Ethics

A. It can stimulate positive employee behavior and create a positive ambiance in


the workplace

B. Ensures management guides and mentors their employees in a healthy


environment

C. A workplace with good ethics usually strengthens the bond employees have
with their superior

D. It boosts productivity through employee performance and job satisfaction


which in turn increases company growth.

E. Bad workplace ethics can cause a strain in the relationship with company
stakeholders

F. When it leaks (which it most likely will) poor behavior can be recorded and
propelled into unsavory headlines online. This can lead to reputational damage
to the brand name.

Page 55 of 126 Ministry of Labor Program Title: Version -1


and Skill March- 2022
Self-Check 3 3 Written Test

Direction 1- Choose the Correct Answer from the Given Options


1. Which of the following is a not good ethical behavior?
A. Violating the company's rules
B. Effective communication
C. Taking Responsibility
2. Accountability characteristics true professionals possess in the workplace
A. Neat appearance.
B. Reliable
C. Competent.
D. Good phone politeness (Etiquette).
E. All of the above
3. The way to Get Respect from Our Coworkers are
A. Follow the rules
B. Work hard
C. Assume the best about People.
D. Don‘t Admit Mistakes.
4. Take criticism and learn from itAll of the following are social factors that affect the
practice of ethical behaviour
A. Cultural influence
B. Internet influence
C. Knowledge, values and personal goals
D. Friends and family influence
E. All of the above

Direction 2- Write Short Answer for the Following Questions


1. What Factors that Affect the Practice of Ethical Behaviour? (4 pts.)

Page 56 of 126 Ministry of Labor Program Title: Version -1


and Skill March- 2022
Information Sheet 4 Applying Codes of Ethics, Conduct and Standards of
Professional Practice

4.1. The Purpose of Professional Codes of Conduct and Practice

A code of ethics is a guide of principles designed to help professionals conduct


business honestly and with integrity. A code of ethics, also referred to as an "ethical
code," may encompass areas such as business ethics, a code of professional practice,
and an employee code of conduct. A well-written code of conduct clarifies an
organization's mission, values and principles, linking them with standards of
professional conduct. The code articulates the values the organization wishes to foster
in leaders and employees and, in doing so, defines desired behavior

4.2. Types of Codes of Ethics

A code of ethics can take a variety of forms, but the general goal is to ensure that a
business and its employees are following the laws, conducting themselves with an
ideal that can be exemplary, and ensuring that the business being conducted is
beneficial for all stakeholders. The following are three types of codes of ethics found
in business.

i. Compliance-Based Code of Ethics

For all businesses, laws regulate issues such as hiring and safety standards.
Compliance-based codes of ethics not only set guidelines for conduct but also
determine penalties for violations. In some industries, including banking, specific laws
govern business conduct. These industries formulate compliance-based codes of
ethics to enforce laws and regulations. Employees usually undergo formal training to
learn the rules of conduct. Because noncompliance can create legal issues for the
company as a whole, individual workers within a firm may face penalties for failing to
follow guidelines. To ensure that the aims and principles of the code of ethics are
followed, some companies appoint a compliance officer. This individual is tasked with
keeping up to date on changes in regulation codes and monitoring employee conduct
to encourage conformity.

This type of code of ethics is based on clear-cut rules and well-defined consequences
rather than individual monitoring of personal behavior. Despite strict adherence to the
law, some compliance-based codes of conduct do not thus promote a climate of
moral responsibility within the company.

Page 57 of 126 Ministry of Labor Program: Version -1


and Training March- 2022
ii. Value-Based Code of Ethics

A value-based code of ethics addresses a company's core value system. It may


outline standards of responsible conduct as they relate to the larger public good and
the environment. Value-based ethical codes may require a greater degree of self-
regulation than compliance-based codes.

Some codes of conduct contain language that addresses both compliance and
values. For example, a grocery store chain might create a code of conduct that
espouses the company's commitment to health and safety regulations above financial
gain. That grocery chain might also include a statement about refusing to contract
with suppliers that feed hormones to livestock or raise animals in inhumane living
conditions.

4.3. Code of Ethics among Professionals

Advisers must be registered and certified or state regulators are bound by a code of
ethics. This is a legal requirement and also a code of loyalty that requires them to act
in the best interest of their clients. Certified public accountants, who are not typically
considered fiduciaries to their clients, still are expected to follow similar ethical
standards, such as integrity, objectivity, truthfulness, and avoidance of conflicts of
interest. Professionals should obey by:

 Act with integrity, competence, diligence, respect, and in an ethical manner


with the public, clients, prospective clients, employers, employees, colleagues
in the investment profession, and other participants in the global capital
markets.
 Place the integrity of the investment profession and the interests of clients
above their own personal interests.
 Use reasonable care and exercise independent professional judgment when
conducting investment analysis, making investment recommendations, taking
investment actions, and engaging in other professional activities.
 Practice and encourage others to practice professionally and ethically that will
reflect credit on themselves and the profession.
 Promote the integrity and viability of the global capital markets for the ultimate
benefit of society.

Page 58 of 126 Ministry of Labor Program: Version -1


and Training March- 2022
 Maintain and improve their professional competence and strive to maintain and
improve the competence of other investment professionals.

All companies will have a different code of ethics with different areas of interest,
based on the industry they are involved in, but the areas that companies typically
focus on include: integrity, objectivity, professional competence, confidentiality, and
professional behavior.

A code of ethics in business is a set of guiding principles intended to ensure a


business and its employees act with honesty and integrity in all facets of its day-to-
day operations and to only engage in acts that promote a benefit to society.

4.4. The Difference between a Code of Ethics and a Code of Conduct

A code of ethics is broader in its nature, outlining what is acceptable for the company
in terms of integrity and how it operates. A code of conduct is more focused in nature
and instructs how a business' employees should act daily and in specific situations. A
code of ethics is a guiding set of principles intended to instruct professionals to act in
a manner that is honest and that is beneficial to all stakeholders involved. A code of
ethics is drafted by a business and tailored to the specific industry at hand, requiring
all employees of that business to adhere to the code.

4.5. Applying Code of Conduct

A code of conduct applies to everyone within an organization, with each company


having their own code of conduct that employees need to follow. A code of conduct is
created by the employer to let their staff members know what is expected of them in
terms of behavior in the workplace. A code of conduct is the most common policy
within an organization. This policy lays out the company's principles, standards, and
the moral and ethical expectations that employees and third parties are held to as they
interact with the organization.

Some Codes of Conduct sets the values and principles that we as employees follow in
our interactions with each other and with our stakeholders such as customers and
other business partners, our shareholders and the regulatory authorities. It forms the
basis for our behavior and for the public image.

4.6. Standards of Professional Practice

Page 59 of 126 Ministry of Labor Program: Version -1


and Training March- 2022
The Standards of Professional Practice are an agreed upon set of ethical and
professional standards. Members the professions use these standards in developing
their own codes and guide them daily as they continue their work. These include the
following:

A. Professional Services

Members of the profession fulfill the responsibilities of their position by supporting the
educational interests, rights, and welfare of clients in accordance with the mission of
the employing institution.

B. Agreement with Institutional Mission and Goals

Members who accept employment with an educational institution subscribe to the


general mission and goals of the institution.

C. Management of Institutional Resources

Members of the profession seek to advance the welfare of the employing institution
through accountability for the proper use of institutional funds, personnel, equipment,
and other resources. Members inform appropriate officials of conditions which may be
potentially disruptive or damaging to the institution's mission, personnel, and property.

D. Employment Relationship

Members honor employment relationships. Members do not commence new duties or


obligations at another institution under a new contractual agreement until termination
of an existing contract, unless otherwise agreed to by the member and the member's
current and new supervisors. Members adhere to professional practices in securing
positions and employment relationships.

E. Conflict of Interest

Members recognize their obligation to the employing institution and seek to avoid
private interests, obligations, and transactions which are in conflict of interest or give
the appearance of impropriety. Members clearly distinguish between statements and
actions which represent their own personal views and those which represent their
employing institution when important to do so.

F. Legal Authority

Page 60 of 126 Ministry of Labor Program: Version -1


and Training March- 2022
Members respect and acknowledge all lawful authority. Members refrain from conduct
involving dishonesty, fraud, deceit, and misrepresentation or unlawful discrimination.

Members demonstrate concern for the legal, social codes and moral expectations of
the communities in which they live and work even when the dictates of one's
conscience may require behavior as a private citizen which is not in keeping with
these codes/expectations.

G. Equal Consideration and Treatment of Others

Members execute professional responsibilities with fairness and impartiality and show
equal consideration to individuals regardless of status or position. Members respect
individuality and promote an appreciation of human diversity in higher education. In
keeping with the mission of their respective institution and remaining cognizant of
federal, state, and local laws, they do not discriminate on the basis of race, color,
national origin, religion, age, sex, affection or disability. Members do not engage in or
tolerate harassment in any form and should exercise professional judgment in entering
into intimate relationships with those for whom they have any supervisory, evaluative,
or instructional responsibility.

H. Professionals Behavior

Members demonstrate and promote responsible behavior and support actions that
enhance personal growth and development of workers. Members foster conditions
designed to ensure a workers‘ acceptance of responsibility for his/her own behavior.
Members inform and educate workers‘ as to sanctions or constraints on worker
behavior which may result from violations of law or institutional policies.

I. Integrity of Information and Research

Members ensure that all information conveyed to others is accurate and in appropriate
context. In their research and publications, members conduct and report research
studies to assure accurate interpretation of findings, and they adhere to accepted
professional standards of academic integrity.

J. Confidentiality

Members ensure that confidentiality is maintained with respect to all privileged


communications and to educational and professional records considered confidential.
They inform all parties of the nature and/or limits of confidentiality. Members share

Page 61 of 126 Ministry of Labor Program: Version -1


and Training March- 2022
information only in accordance with institutional policies and relevant statutes when
given the informed consent or when required to prevent personal harm to themselves
or others.

K. Research Involving Human Subjects

Members are aware of and take responsibility for all pertinent ethical principles and
institutional requirements when planning any research activity dealing with human
subjects.

L. Representation of Professional Competence

Members at all times represent accurately their professional credentials,


competencies, and limitations and act to correct any misrepresentations of these
qualifications by others. Members make proper referrals to appropriate professionals
when the member's professional competence does not meet the task or issue in
question.

M. Selection and Promotion Practices

Members support nondiscriminatory, fair employment practices by appropriately


publicizing staff vacancies, selection criteria, deadlines, and promotion criteria in
accordance with the spirit and intent of equal opportunity policies and established
legal guidelines and institutional policies.

N. References

Members, when serving as a reference, provide accurate and complete information


about candidates, including both relevant strengths and limitations of a professional
and personal nature.

O. Job Description and Performance Evaluation

Members clearly define with subordinates and supervisors job responsibilities and
decision-making procedures, mutual expectations, accountability procedures, and
evaluation criteria.

P. Campus Community

Members promote a sense of community among all areas of the campus by working
cooperatively with staff, and others outside the institution to address the common
goals.

Page 62 of 126 Ministry of Labor Program: Version -1


and Training March- 2022
Q. Professional Development

Members have an obligation to continue personal professional growth and to


contribute to the development of the profession by enhancing personal knowledge and
skills, sharing ideas and information, improving professional practices, conducting and
reporting research, and participating in association activities. Members promote and
facilitate the professional growth of staff and they emphasize ethical standards in
professional preparation and development programs.

R. Assessment

Members regularly and systematically assess organizational structures, programs,


and services to determine whether the developmental goals and needs of workers are
being met and to assure conformity to published standards and guidelines.

Page 63 of 126 Ministry of Labor Program: Version -1


and Training March- 2022
Self-Check 4 Written Test

Direction 1- Choose the Correct Answer from the Given Options


1. _____________ created by the employer to let their staff members know what is
expected of them in terms of behavior in the workplace.
A. Professional Practice
B. A code of conduct
C. Moral reasoning
D. Accountability
2. Self-regulation Which of the following belongs to Standards of Professional
Practice?
A. Conflict of Interest
B. Management of Institutional Resources
C. Agreement with Institutional Mission and Goals
D. Equal Consideration and Treatment of Others
E. All of the above
3. Professionals are expected to follow common ethical standards except --------
A. Integrity
B. Objectivity
C. Truthfulness
D. Avoidance of conflicts of interest
E. None of the above
4. Professionals should obey by__________.
A. Use reasonable care and exercise independent professional judgment
B. Practice and encourage others to practice
C. Promote the integrity and viability of the global capital markets
D. Maintain and improve their professional competence
E. All of the above

Direction 2- Write Short Answer for the Following Questions


1. What are the Difference between a Code of Ethics and a Code of Conduct? (5
pts.)

Page 64 of 126 Ministry of Labor Program: Version -1


and Training March- 2022
Information Sheet 5 Identifying Mechanisms of Ethical decision making

5.1 Ethical Decision Making

An ethical decision is one that engenders trust, and thus indicates responsibility,
fairness and caring to an individual. Ethical decision-making requires a review of
different options, eliminating those with an unethical standpoint, and then choosing the
best ethical alternative. Ethical decisions generate and sustain trust; demonstrate
respect, responsibility, fairness and caring; and are consistent with good citizenship.
These behaviors provide a foundation for making better decisions by setting the
ground rules for our behavior.

Decision-Making is necessary in order to deal with conflicting duties, loyalties or


interests create moral dilemmas requiring decisions to be made and ethical decision-
making involves the ability to distinguish right from wrong along with the commitment
to do what is right. Workers are expected to make ethical and sound decisions in the
workplace. Decisions should be made on the basis of established rules, regulations,
procedures and practices.

Ethical decision making is first based on the distinction between statements that are
factual and those that are value-based. Suggested information may be divided into
two (true and untrue). It is wise to base decisions on truth and morally accepted facts.
Ethical decisions making is the process of identifying a problem, generating
alternatives, and choosing among them maximizing ethical values while also
achieving the intended goal. In short, ethical decision should be fully informed, aware
of laws, principles and rules, consciously and reflectively deliberated, intelligently,
justifiable, and effectively implemented.

Everything we do, or don‘t do, is a choice that can affect our lives and the lives of
others. Ethical choices are based on principled decisions, not on self-interest or easy-
returns. Such principles are based on universal values that have been held across
time, culture, politics, religion and ethnicity. Any decision can be evaluated in terms of
these universal values or core ethical principles trustworthiness, respect,
responsibility, fairness, caring and citizenship before making any decision the
responsible person should consider the following points:

Page 65 of 126 Ministry of Labor Program: Version -1


and Training March- 2022
 There should be accurate and comprehensive information. As in any other
decision-making process, facts and evidences must be organized beforehand.
 Relevant policy and legislation have to be considered
 The advice of others (i.e., professionals on a given area) should be sought
before making any final decision.

In making ethical decision, it is necessary to:

 Notice and eliminate unethical options -right vs. wrong. Ethical thinking requires
a sensitivity to perceive the ethical implications of decisions.
 Evaluate complex, ambiguous and incomplete facts. It is often difficult to obtain
all necessary information.
 Select the best ethical alternative. Resolve any ethical dilemmas-right vs.
wrong. Not all ethical responses to a situation are equal.
 Have ethical commitment, ethical consciousness, and ethical competency.
Ethical thinking and decision making takes practice

5.2 Rationalization

Studying ethics, involves attempting to find valid reasons for the moral arguments that
we make. Most people already have general ideas – or what philosophers call
intuitions ‗or Presumptions– about what they think is ‗right ‗or ‗wrong ‗. But a
philosophical approach to ethics requires people to think critically about the moral
ideas that they hold, to support or refute those ideas with convincing arguments, and
to be able to articulate and explain the reasons and assumptions on which those
arguments are based. The real value of discussing and debating ethical questions is
not to win the argument 'or to ‗score points 'against the other person! It is more
important to provide carefully considered arguments to support our ideas, and to allow
for rational – and deeper – understanding of the reasons underlying our beliefs, ideas
and attitudes. Crucially, this requires careful listening to, analysis of and learning from
the arguments that others make. Three forms of critical reasoning that individuals can
use to justify their arguments are outlined below:

 Reasoning by analogy /comparison/ explains one thing by comparing it to


something else that is similar, although different.

 Deductive reasoning applies a principle to a situation. For instance, if every

Page 66 of 126 Ministry of Labor Program: Version -1


and Training March- 2022
person has human rights, and you are a person, then you have human rights
like every person.
 Inductive reasoning involves providing evidence to support a hypothesis.

5.3 Some Steps to Ethical Thinking and Ethical Behaving

Steps in ethical thinking and behaving include the following:

 Clarify/ identify the relevant facts of the case/: Determine precisely what must
be decided. What are the alternatives? Eliminate any impractical, illegal or
improper alternatives.
 Assess/ identify the relevant ethical principles /- Separate facts from beliefs,
desires, theories and opinions. Assess the influence of personal and/or
collective world views on assumptions about 'fact'. Assess the credibility of the
sources of information and the motivations of the stakeholders.
 Decide/. Identify other relevant ethical principles and resolve conflicts between
them /- Are there some right vs. wrong choices? Classify any ethical dilemmas
involving right vs. right choices and evaluate the viable alternatives by
prioritizing the ethical values so that you can choose which values to favor.
 Implement/ Decide on ethical principles and standards which are relevant to
the case at hand - Develop a plan to implement your decision in a way that
maximizes the benefits and minimizes the costs and risks. Involve as many
stakeholders as possible during implementation.
 Monitor/ Reconsider any remaining conflicts between the case and ethical
principles and standards. /- Monitor the effects of decisions and be prepared to
take alternative action based on new information.
 Reflect/ identify whether the decision would withstand public security, and
finally make decisions/ - Review you decision making process. Will do it
differently next time? Were you fully aware of your own values and worldview
during the process? What feedback should you seek?

5.4 Important principles for making Ethical decision:

 Empathize with another. Put yourself in the other person's shoes and
understand how they are feeling. Treat other people the way you would like to
be treated.
 Demonstrate selflessness. Do not be selfish and put yourself before others. Do

Page 67 of 126 Ministry of Labor Program: Version -1


and Training March- 2022
the right thing even when it might not be what you really want to do.
 Be fair. Ethical people are compassionate and caring. They are always honest
and fair when dealing with others.
 Respect another's opinions and choices even when you disagree with them.
 Value nature. Do not view it as only a resource for sustaining life, but as a life
force in and of itself.
 Act responsibly. Be a trustworthy and responsible person that others can rely
on.

https://www.youtube.com/watch?v=JzxtS-cQN_8 (video)

Page 68 of 126 Ministry of Labor Program: Version -1


and Training March- 2022
Self-Check 5 Written Test

Direction 1- Choose the Correct Answer from the Given Options


1. Which of the following is not the requirement for ethical decision making?
A. Review of different options,
B. Eliminate unethical standpoint
C. Choose the best ethical alternative
D. Giving priority for personal Interest than the majority
E. None of the above
2. ____________ is the type of reasoning by comparing it to something else that is
similar, although different.
A. Deductive reasoning
B. Reasoning by analogy
C. Inductive reasoning
D. All of the above
E. None of the above
3. Which one is not important principle for making Ethical decision?
A. Respect another's opinions
B. Demonstrate selflessness.
C. Empathize with another.
D. Act responsibly.
E. All
4. Decisions should be made on the basis of__________.
A. Established rules
B. Regulations
C. Procedures and practices
D. All of the above
E. None of the above
Direction 2- Write Short Answer for the Following Question

Information sheet 6 Identifying Factors that affect Professional and Ethical


Decision
List down Universal moral values that are expected from an employee (4 pts.)

Page 69 of 126 Ministry of Labor Program: Version -1


and Training March- 2022
6.1 Factors that affect Professional and Ethical Decision
The code of ethics usually includes the six universal moral values that state
you expect employees to be:
a. Trustworthy: Worthy of confidence specifically: being or deriving from a
source worthy of belief or consideration for evidentiary purposes a trustworthy
informant. Other Words from trustworthy. trustworthiness noun
b. Respectful: Respect for persons may perhaps be the most fundamental
principle in all of ethics. Respect (full)calls on each and every one of us to
respect the intrinsic dignity of all other people. If something is intrinsic to us, it
is essential to our being and cannot be earned. It is a property of being a
person.
c. Responsible: Responsibility is an ethical concept that refers to the fact that
individuals and groups have morally based obligations and duties to others
and to larger ethical and moral codes, standards and traditions.
d. Fair: Fairness is concerned with actions, processes, and consequences,
which are morally right honorable, and equitable. In essence, the virtue of
fairness establishes moral standards for decisions that affect others. Fair
decisions are made in an appropriate manner based on appropriate criteria.
e. Caring: The ethics of care is a normative ethical theory that holds that moral
action centers on interpersonal relationships and care or benevolence as a
virtue.
f. Good citizens: Celebrating diversity and differences; go to local ethnic festivals
and introduce your child to friends who represent a variety of lifestyles,
cultures and religions.

6.2 Dress codes:

A dress code is a set of rules, often written, with regards to what clothing groups of
people must wear. Dress codes are created out of social perceptions.

6.3 Code of conduct:

A code of conduct is a set of rules outlining the norms, rules, and responsibilities or
proper practices of an individual party or an organization. The code of conduct may
include:

Page 70 of 126 Ministry of Labor Program: Version -1


and Training March- 2022
i. Mission statement and values.

The mission statement communicates the purpose of the organization. The vision
statement provides insight into what the company hopes to achieve or become in the
future. The values statement reflects the organization's core principles and ethics.
Values are individual beliefs that motivate people to act one way or another. They
serve as a guide for human behavior. Some values have intrinsic worth, such as love,
truth, and freedom. Other values, such as ambition, responsibility, and courage,
describe traits or behaviors that are instrumental as means to an end.

6.4 Workplace policies and procedures.

 Code of conduct.
 Recruitment policy.
 Internet and email policy.
 Mobile phone policy.
 Non-smoking policy.
 Drug and alcohol policy.
 Health and safety policy.
 Anti-discrimination harassment policy

6.5 Industry Compliance and Regulations

Disciplinary actions

Professional practice standards means the set of documents that specify the legal and
ethical requirements for professional practice that include the standards of practice
and essential competencies for code of ethics, practice guidelines, regulations and
bylaws.

There are three important factors that can influence ethical decision making, which are
individual, organizational, and opportunity factors. All three of these factors can weigh
heavily on a person during the decision-making process, especially in the work place.
Many people look to friends or associates for guidance when making questionable
decisions. Sometimes a person may make a decision based on the opportunity they
are put into. Some people make decisions based on their own moral beliefs and the

Page 71 of 126 Ministry of Labor Program: Version -1


and Training March- 2022
way they were raised. No matter how a person comes to make a decision, there are
usually three factors that influence a person‘s ethical decision-making process.

The first factor in the ethical decision-making process is called the individual.
Individual factors can affect a person greatly when making ethical or unethical
decisions. Every person will have a slightly different belief when it comes to individual
factors. It is always best to talk with an employee or consult the code of ethics before
making individual decisions.

The next factor is the organizational factor. The organizational factor can be defined
as a set of values or norms that is shared by members or employees of an
organization. Organizational factors can affect decision making if all of the employees
or associates have negative views and make unethical decisions. Organizational
factors can be affected by the people closest to the decision maker. If the organization
and all of the employees believe in a code of ethics, then most likely the decision will
be ethical.

The last factor is the opportunity factor. This can be defined as a situation that
encourages or discourages a person. Opportunity factors are based on whether there
are opportunities to make ethical or unethical decisions. If the company promotes the
do whatever it takes.

Page 72 of 126 Ministry of Labor Program: Version -1


and Training March- 2022
Self-Check 6 Written Test

Direction 1- Choose the Correct Answer from the Given Options (2 pts. each)
1. _________ is a set of rules outlining the norms, rules, and responsibilities or
proper practices of an individual party or an organization.
A. Culture of the society
B. A code of conduct
C. Norm of the people
D. Interest of the people
E. None of the above
2. Which of the following is not important factor that can influence person‘s ethical
decision?
A. Individual
B. Organizational factor
C. The opportunity factor
D. All of the above
E. None of the above

Direction 2- Write Short Answer for the Following Question


1. Explain Universal moral values that are expected from an employee (4 pts.?

Page 73 of 126 Ministry of Labor Program: Version -1


and Training March- 2022
Information Sheet 7 Promoting Ethical Standards and Practice with clients,
Colleagues and others

7.1. Promoting Ethical Standards and Practice

In order to promote Ethical standards and practice with clients, colleagues and others
the following behaviours should be considered:

a) Be a Role Model and Be Visible

Employees look at top managers to understand what behaviour is acceptable. Senior


management sets the tone for ethics in the workplace.

b) Communicate Ethical Expectations

An organizational code of ethics can reduce ethical ambiguities. The code of ethics
should state the organization‘s primary values and the ethical rules that employees
are expected to follow. Managers should remember that a code of ethics is worthless
if leaders fail to model ethical behaviours.

c) Offer Ethics Training

Managers should set up seminars, workshops and similar programs to promote ethics
in the workplace. Training sessions reinforce the organization‘s standards of conduct,
to clarify what practices are and are not permissible, and to address possible ethical
dilemmas.

d) Visibly Reward Ethical Acts and Punish Unethical Ones

Performance appraisals of managers should include evaluations of how actions


measure up against the organization‘s code of ethics. Appraisals need to include how
managers achieve these goals, as well as the goals themselves.

e) Provide Protective Mechanisms

The organization provision of formal mechanisms that allow employees to discuss


ethical dilemmas and report unethical behaviour without fear of reprimand that could
include developing roles for ethical counsellors, ombudsmen or ethical officers.

f) Enhancing the Workplace Model Behaviour

Page 74 of 126 Ministry of Labor Program: Version -1


and Training March- 2022
A better workplace requires leaders to model behaviour in every aspect of their role. In
your career, the ability to demonstrate leadership with a sound ethical basis is
essential to your success for any role.

7.2. Ways to Improve an Organization's Ethical Climate

a) Empowerment of Employees

One way to improve the ethical climate of your organization is to give employees more
power over their work. If employees have an ethical code and more control over their
work outcomes, they are likely to justify your trust in them to make the right decision.
Empowerment also can produce better results from employees, such as more creative
solutions to business problems, when implemented effectively. Give employees a
reason to act more ethically and to be more innovative – such as to keep their
autonomy over their work – and you will also increase your company's efficiency.

b) Communication Policies and Procedures

Improve your communication policies and procedures so that information will flow
more smoothly and frequently between employees and managers. For example,
assign a manager, HR specialist or ad-hoc team to create a series of training
scenarios that teach employees the right thing to do in common situations faced in
your company.

c) Discipline and Consequences

You can't expect all employees to comply with the ethics policy without some kind of
discipline. Enforce your consequences for violations of the ethics policy evenly,
regardless of the offender's high or low status. If you don't have the time to do this,
delegate the job to a manager or HR director. Be sure to maintain careful
documentation of employee violations in case you get sued over disciplining or
terminating an employee for an ethical violation.

d) Changing Bad Patterns

As you look at employee behaviours and enforce your ethics policy, you might see
patterns of unethical behaviour. This might indicate that some rules and procedures
need to be changed in the organization, even it affects ways of doing things that save
time or money or increase profits.

Page 75 of 126 Ministry of Labor Program: Version -1


and Training March- 2022
From a business standpoint, the short-term losses should be outweighed by the
resulting improvement in the long-term reputation of your business.

Page 76 of 126 Ministry of Labor Program: Version -1


and Training March- 2022
Self-Check 7 Written Test

Direction 1- Choose the Correct Answer from the Given Options (2 pts. Each)
1. In order to promote Ethical standards and practice with clients, colleague‘s which
behaviours should be considered?
A. Be a Role Model and Be Visible
B. Communicate Ethical Expectations
C. Provide Protective Mechanisms
D. Offer Ethics Training
E. All of the above
2. Which one of the following is not true about the ways to improve an organization's
ethical climate? Improve the ethical climate of your organization give employees
more power over their work
A. Empowerment can produce better results from employees.
B. Improve your communication will increase smooth relation between employees
and managers
C. All of the above
D. None of the above

Direction 2- Write Short Answer for the Following Question


1. What are Ways to Improve an Organization's Ethical Climate? (4 pts.)

Page 77 of 126 Ministry of Labor Program: Version -1


and Training March- 2022
LG #- LO #3- Develop the Practice of
Patriotic Personality

Instruction Sheet
This learning guide is developed to provide you the necessary information regarding the
following content coverage and topics –
 Identifying the basics of patriotism
 Developing qualities of patriotic citizen
 Describing executing responsibility
 Discussing the concept of corruption
 Developing the sense of volunteerism
 Practicing industriousness in the work place
This guide will also assist you to attain the learning outcome stated in the cover page.
Specifically, upon completion of this Learning Guide, you will be able to –
 Identify the basics of patriotism
 Describe qualities of patriotic citizen
 Describe executing responsibility
 Discuss the concept of corruption
 Develop the sense of volunteerism
 Develop industriousness in the work place
Learning Instructions:
1. Read the specific objectives of this Learning Guide
2. Follow the instructions described below
3. Read the information written in the Information Sheets
4. Accomplish the ―Self-check

Page 78 of 126 Ministry of Labor Program: Version -1


and Training March- 2022
Information Sheet -1 Identifying the Concepts and Basics of Patriotism

1.1 Definition of patriotism

Patriotism in a Modern notion is defined with the respect of human rights and
constitutional democracy. It is an appreciation of multiculturalism Whereas Patriotism
in a rational meaning defined as sense of attachment to a homeland or the country
and alliance with other citizens who share the same sentiment to create a feeling of
oneness among the people.

1.2 Patriotism versus Nationalism

1.2.1 The Similarity between Patriotism and Nationalism

Patriotism mean devotion to a particular place and a particular way of life, which one
believes to be the best in the world but has no wish to force upon other people.
Patriotism is of its nature defensive, both militarily and culturally. Nationalism, on the
other hand, is inseparable from the desire for power

1.2.2 The Difference between Patriotism and Nationalism

Nationalism and patriotism both show the relationship of an individual towards his or her
nation. The two are often confused and frequently believed to mean the same thing.
However, there is a vast difference between nationalism and patriotism.

 Nationalism means to give more importance to unity by way of a cultural


background, including language and heritage. Patriotism pertains to the love for a
nation, with more emphasis on values and beliefs.
 When talking about nationalism and patriotism, one cannot avoid the famous
quotation by George Orwell, who said that nationalism is ‗the worst enemy of
peace‘. According to him, nationalism is a feeling that one‘s country is superior to
another in all respects, while patriotism is merely a feeling of admiration for a way
of life. These concepts show that patriotism is passive by nature and nationalism
can be a little aggressive.
 Patriotism is based on affection and nationalism is rooted in rivalry and
resentment. One can say that nationalism is militant by nature and patriotism is
based on peace.

Page 79 of 126 Ministry of Labor Program: Version -1


and Training March- 2022
 Most nationalists assume that their country is better than any other, whereas
patriots believe that their country is one of the best and can be improved in many
ways. Patriots tend to believe in friendly relations with other countries while some
nationalists don‘t.
 In patriotism, people all over the world are considered equal but nationalism
implies that only the people belonging to one‘s own country should be considered
one‘s equal.
 A patriotic person tends to tolerate criticism and tries to learn something new from
it, but a nationalist cannot tolerate any criticism and considers it an insult.
 Nationalism makes one to think only of one‘s country‘s virtues and not its
deficiencies. Nationalism can also make one contemptuous of the virtues of other
nations. Patriotism, on the other hand, pertains to value responsibilities rather
than just valuing loyalty towards one‘s own country.
 Nationalism makes one try to find justification for mistakes made in the past, while
patriotism enables people to understand both the shortcomings and
improvements made.

In Summary,

Patriot: Expresses the emotion of love towards his country in a passive way

Nationalist: Strives for independence and the interests and domination of a nation
and expresses his love or concern for the country in an active political way.

1.3 The moral standing of patriotism

Many think of patriotism as a natural and appropriate expression of attachment to the


country in which we were born and raised and of gratitude for the benefits of life on its
soil, among its people, and under its laws. They also consider patriotism an important
component of our identity. Some go further, and argue that patriotism is morally
mandatory, or even that it is the core of morality. There is, however, a major tradition
in moral philosophy which understands morality as essentially universal and impartial,
and seems to rule out local, partial attachment and loyalty. Adherents of this tradition
tend to think of patriotism as a type of group egoism, a morally arbitrary partiality to
―one‘s own‖ at odds with demands of universal justice and common human solidarity.
A related objection is that patriotism is exclusive in invidious and dangerous ways.
Love of one‘s own country characteristically goes together with dislike of and hostility

Page 80 of 126 Ministry of Labor Program: Version -1


and Training March- 2022
towards other countries. It tends to encourage militarism, and makes for international
tension and conflict. Tolstoy‘s and Kateb‘s moral objections to patriotism, mentioned
above, are in line with this position.

What, then, is the moral status of patriotism? The question does not admit of a single
answer. We can distinguish patriotism as Extreme, Robust, moderate, Deflated and
Ethical which needs to be judged on its merits.

1.4 Types of Patriotism:

There are two types of Patriotism. Traditional and Constitutional (Democratic)


patriotism

1.4.1 Traditional Patriotism

Traditional patriotism is a patriot one who dies for its country, respects and the
national anthems, flags, and loves the physical features of the country. Some major
characteristics of traditional patriotism are:

 Love of one‘s country and particularistic sense of belonging to nation or


country;
 The patriotic attachment is to territory or to the country in abstract;
 It is required to be loyal only to the government irrespective of its political
character;
 The state is considered as supreme and has the sovereign power;
 It can degenerate into nationalistic chauvinism and promotes intolerance and
endangers the peace of the national state etc.

1.4.2 Constitutional (Democratic) patriotism

 Its guiding Principles are the constitutional democracy;


 It celebrates one‘s belongingness to constitutional state;
 Loyal to the values and principles of democracy enshrined in democratic
constitution;
 It tends to universalism and promote internationalism; etc.

Generally, patriot in modern sense is the one who live the community or the people
he/she belongs stand for the right of the others. It is also readiness to make sacrifices
for what is considered its best interest.

Page 81 of 126 Ministry of Labor Program: Version -1


and Training March- 2022
1.5 Basics of Patriotism

There are certain conditions that make people to love their homeland and these
conditions are known as factors or basis for building patriotism. These factors include
tolerance of diversity, legality, and prevalence of rule of law in the country.

1.5.1 Tolerance of Diversity

Tolerance of diversity accepts any kinds of difference as natural. Differences in race,


language, colour, religion, etc by themselves are cultural values of a country. This
condition indicates that, patriotism is not only love of the soil of one‘s birth land, its
scenario-the physical topography but more importantly love of people of the country.
These and other positive contributions and benefits of diversity and pluralism always
exist when there is trust and tolerance of citizens and good governance of the state.

1.5.2 Prevalence of equality

Equal access implies equitable distribution of natural resources political power and
social services to the people of the country. Citizens would not have sense of love for
their country unless they are entertained equally to use all kinds of opportunities in
their country.

1.5.3 Prevalence of Rule of Law

Rule of law is another important factor for the development of patriotic feeling.
Therefore, to enable citizens to have strong patriotic feeling and positive attitude
towards their country, there should be prevalence of rule of law.

Page 82 of 126 Ministry of Labor Program: Version -1


and Training March- 2022
Self-Check 1 Written Test

Directions: 1 Choose the best answer


1. Which of the following is correct about patriotism (2pts)
A. Extreme Patriotism will create tension
B. Respecting diversity
C. Will create the sense of collaboration
D. All
2.………………………a type of basics of patriotism accepts any kinds of difference
as natural? (2pts)
A. Tolerance diversity B. Prevalence of equality C. Prevalence of rule of law
D. all of the above

Directions II: Answer all the questions listed below


1. Define the term Patriotism in your own words. (2points)
2. Identify Patriotism from nationalism (2pts)
3. Compare and contrast traditional patriotism and modern/constitutional
patriotism. (2points)
4. Why is the principle of tolerance very important to the society of Ethiopia? (2
points)

Note: Satisfactory rating – 6 and above points Unsatisfactory - below


6 points
You can ask you teacher for the copy of the correct answers.

Page 83 of 126 Ministry of Labor Program: Version -1


and Training March- 2022
Information Sheet -2 Describing qualities of patriotic citizen

2.1 Describing qualities of patriotic citizen

Some of the qualities of a patriotic citizen are as follows:

2.1 .1 Respecting constitution and its provisions

In the constitutional system it is a duty of every citizen to show unreserved support for
the implementation of constitutional provision. They can also do this by fulfilling
constitutional obligations in good faith.

2.1.2 Respecting the rights of others

A patriot has the duty to respect the constitutional right and entitlement of individual
and group. As a patriot you are expected to respect the rights of your fellow citizens.

2.1.3. Loyalty

Loyalty is the quality of being faithful allegiance to the particular state or people.
Loyalty of Patriots is devoted to the nation and its historical and cultural achievement.
However this does not mean that patriots should be loyal to dictatorial and
undemocratic governments that undermine human rights and freedom of citizens.
Struggling against such governments is by itself the attribute of patriotism.

2.1.4. Developing tolerance and developing the culture of peace

Tolerance and the culture of peace are important attribute of true patriotism in
multicultural society. In countries such as Ethiopia where different groups with varied
languages, religions and other attributes coexist, it is important that there is the space
for all of them to have some common ground that offer them the opportunity and
privilege to claim pride in their own legacy and history. As a patriotic person, you
need to be keen in solving your problems and differences in a peaceful manner.

2.1.5. Respect and protect national heritages

Ethiopia has many important national heritages and historical sites. The Rock Hewn
Church of Lalibela, The Palace of Jima Aba Jifar, the Palace of Atse-Fasil in Gondar
and the various monument located in Ethiopia are just few of national heritages
among many. These national heritages not only attract thousands of tourists, but they

Page 84 of 126 Ministry of Labor Program: Version -1


and Training March- 2022
are also source of generating income. Therefore, a true patriot is expected to protect
these national heritages.

2.1.6 Keep National Secrets

State secrets are those you should keep due to social mindedness and love for your
country. A patriot always maintains national secrets, especially, at the time of war. A
patriot is not a dictator and does not make treason against his/her country.

2.1.7 Respecting National Symbol

A patriot always respects his/her country‘s national values. National symbols include
such things as national flag, national anthem, and national day or days of
independency. The first two are important features for the identity of nations across
the world. They indicate the independence of a country and its citizens on a legal
footing to other nations that a patriot should reject. Beside this Ethiopia has also
national day such as March 2 victory of Adwa, May 5 is the day that marked the end of
the five years struggle between Ethiopian patriots and the Italian invaders.

2.1.8 Exposing unjust act

As a patriot, you are expected to expose wrong doing, unethical activities and
mismanagements of any organization, individual and groups. True patriots publicize
information about human right violations by anybody. They also give out information
about any illegal act that may be going in any organization.

Page 85 of 126 Ministry of Labor Program: Version -1


and Training March- 2022
Self-Check 2 Written Test

Directions I: Choose the best answer


1. Which of the following is the category of quality of patriotism (2Pts)
A. Being faith full to the state
B. Giving values for Historical heritages and Sites
C. Exposing wrong doing
D. All
2. Of the following one is the best example of Historical heritages and sites (2pt)
A. Palace of Abba jifar
B. Renaissance Dam
C. Red fox
D. None

Directions II: Answer all the questions listed below


1. If the national constitution does not favor the interest of the public, is the patriot
duty bound to respect the provisions of this constitution? Explain (3points)
2. Enumerate all national heritages located around your home place. (3 points)
3. Mention any patriotic person in Ethiopia?
4. Who is your best patriot person?

Note: Satisfactory rating – 5 and above points Unsatisfactory - below


5 points
You can ask you teacher for the copy of the correct answers.

Page 86 of 126 Ministry of Labor Program: Version -1


and Training March- 2022
Information Sheet #3 Executing Responsibility

3.1 The Concept of Responsibility

Responsibility is that state of being answerable for an obligation and having the skill,
ability, and capacity to bear it. It also means the ability to do or not to do something. In
other words, one becomes responsible for one‘s action. It means accountability.
Responsibility could be keeping promise, observing laws and other social values
taking inlet yourself and your fellow. Therefore, executing responsibility include: -

3.1.1The value of keeping promise

Keeping promise is a declaration which binds the person who makes it, either in
honor, conscience, or law to do or for bear certain specific act. A good citizen always
keeps his/her promise, because he/she has at least a moral obligation to do so as a
member of the society. Promising rule goes by appeal to the value that the practice of
promising has for us as members of a society. The chief value of the practice of
promising is social coordination and cooperation. Promises allow people to trust one
another, which in turn allows for all sorts of cooperative benefits.

3.1.2 Avoid wastage of public property

Public property is land or buildings that are for the use of everyone. This may include
all those properties in your school, public toilets in your surroundings and others.
Public properties also include those owned by government like power generating
plants, electric power transmission towers across the country, roads,
telecommunication networks and hospitals. As a citizen, you have the responsibility to
protect such properties for future use.

Wastage of public property can take many forms, for example:

 Misappropriation or misuse of public property


 The purchase of unnecessary or inadequate goods
 Reckless use of the properties of the state
 Too many staff being employed in particular area, incurring cost which
might otherwise have been avoided
 Staff being remunerated for skills that they do not have, but are required to
have under the terms or conditions of their employment

Page 87 of 126 Ministry of Labor Program: Version -1


and Training March- 2022
 Programs not achieving their objectives and therefore the cost being clearly
ineffective and inefficient

Wastage of public property can result from such things as:

 The absence of appropriate safeguards to prevent the theft and misuses,


 Purchasing procedures and practices which fail to ensure that goods and
services are necessary and adequate for their intended purpose.

3.1.3 Concerned with Global issues

The natural environment is the environment composed of land, water, air, human
beings and other living creatures as well as human created surroundings. Human
survival depends on natural environment. Responsible citizen gives strong attention to
protect his/her environment from the Resource depletion following problem:

 Over population
 Pollution
a. Water pollution.
b. Waste and waste disposal.
c. Ocean acidification.
d. Acid rain.
 Environmental degradation
 ozone layer depletion
 Terrorism
 Human trafficking
 Drug trafficking etc.

Ethiopia has an environment owed with plenty of natural resources. It is a home to a


wealth of biological diversity. Its wild life includes animals such as Walia Ibex,
Mountain Nyala and Chelada Baboon etc.

3.1.4 Preservation of Historical Heritage

Historical heritages are things that reflect the living condition of the ancient people,
their culture, their work and their artifacts etc. Historical heritages are the best proof of
a nation‘s history and traditional culture. They are considered as precious material,
spiritual treasures which promote strong sense of national pride and patriotic
enthusiasm.

Page 88 of 126 Ministry of Labor Program: Version -1


and Training March- 2022
Historical and cultural heritages are widely used for two main sorts of modern function:

I. They provide socio cultural places of identities and are also resources for an
important leisure service industry.

II. They are the main source of tourism industry. A country with plenty of historical
and cultural heritage has the potential to attract many visiting people from all
over the world. For instance,

 Harar Jegol building,


 The city of Harar
 The axumites obelisks
 Axum Tsion Church
 Ge‘ez language, (Ethiopia‘s first written language,)
 Rock hewn churches of Lalibela
 Fasildes castle in Gondar
 Aba Jiffar palace in Jimma
 Kumsa Moroda palace in Nekemte
 Sofomer cave of Bale
 The Nejashi mosque in Tigray etc.

3.2 Types of Responsibility

Citizens‘ responsibility can be seen as individual or group.

3.2.1 Individual responsibilities

Individual responsibility refers to the moral and legal obligation of citizens to take care
for and take responsibility for themselves and their action. Individual responsibility
includes fulfilling personal responsibilities to oneself, family, friends and others.
Personal responsibility leads to social acceptance.

 Citizens personal responsibility Includes

 Self-governance
 Obliging the law
 Supporting families
 Behaving in civil manner
 Managing their life properly

Page 89 of 126 Ministry of Labor Program: Version -1


and Training March- 2022
 Respecting the right and interest of others
 Being responsible for the consequences of one‘s action
 Adhering the social and moral principle etc.

3.2.2 Group Responsibility

Group responsibility is the responsibility shared by all members of a group,


community, or a nation to promote the public interest of the common good. In any
society members have various social obligations in their society. These responsibilities
are often called civic responsibilities. Some of citizen‘s social obligations include:

 Performing public service honestly


 Paying tax
 Protecting public property and concern for the environment
 Taking part in political activities
 Managing and resolving conflict
 Negotiation and compromise
 Being informed and attentive to public issues
 Obeying the law

Fulfilling obligations is the basis for social life

It is clear that those who discharge their individual responsibilities can successfully
discharge their group responsibilities. Both personal and group responsibilities can be
categorized in to Moral and legal.

I. Legal responsibility: includes promises, appointments, assignments,


occupations, customs, traditions, moral principles, citizenship, and laws are all
sources of responsibility.

II. Moral responsibility: includes discharge: respecting seniors (elders),


punctuality, honesty, keeping promise are all examples of moral responsibility.

Responsibility can also be classified as Personal Responsibility, Social Responsibility


and Environmental Responsibility.

 Personal Responsibility:

 make and keep agreements;


 set goals and create ways to achieve them;

Page 90 of 126 Ministry of Labor Program: Version -1


and Training March- 2022
 accept consequences of personal choices; and
 Acknowledge personal accomplishments.

 Social Responsibility:

 communicate with others in a way that empowers them, not demeans them;
 honor others' rights, dignity, and worth,
 work together toward common goals,
 negotiate problems and conflicts successfully; and
 Create opportunities for others.

 Environmental Responsibility:

 become conscious of the various contexts in which we function;


 respect property and take care of equipment, the classroom, the school,
and the community;
 Recognize the importance of the individual taking care of the environment
as well as influencing others to take care of the environment.

3.3 Characteristics of Responsible person

Responsible person is the one who identifies and accepts the consequences-good
or bad- of his decisions. Responsible behavior is made up of essential elements-
honesty, compassion, respect values and norms of a society, fairness, accountability
and Courage. In addition, responsible persons are those who do the right thing even
no one is watching and See things through.

 Being responsible means:

 Think before we act.


 Think about how our actions affect others.
 Think before we speak.
 Are accountable
 Fix our mistakes.
 Keep trying. ...
 Are reliable and always do our job.
 Clean up our own messes

 Responsible person is:

Page 91 of 126 Ministry of Labor Program: Version -1


and Training March- 2022
 reliable, trustworthy, and dependable
 Gain knowledge and experience
 Benefit others and the society at large
 Develops independence and self esteem

Independent person: is a state of being free from control, subjugation or dictation by


any extreme body. It is a situation of being dependent of one‘s resources.

3.4 Respecting Values and Norms of Society

Value: have to do with the principles beliefs or accepted standards of a person or


social groups

Moral: it has to do with human behavior and the distinctions between good, bad, right
and wrong behavior. For instance, helping a person in need of assistance, helping in
protecting public safety, peace and order are among the moral and ethical values of a
society. In general, good citizen responsibilities may include:

 Respecting the right of others


 Paying attention to how well our elected leaders do their jobs
 Paying fair tax
 Serving in the armed forces
 Voting

Self-Check # 3 Written Test

Directions I: Choose the best answer


1. Genuinely responsibility can be classified as (2)
A. Personal B. Social B. Environmental D. All
2. Responsible Person is known by (2)

Page 92 of 126 Ministry of Labor Program: Version -1


and Training March- 2022
A. Will think before act C. Keeping trying
B. Accountable D. Independent
3. Which of the following is unique about Global Concern of the Responsible person
A. Over population C. Pollution
B. Resource depletion D. none

Directions II: Answer all the questions listed below


1.Identify the moral and Legal Responsibility ( 2 points)
2.Explain keeping Promise(2pts)

Page 93 of 126 Ministry of Labor Program: Version -1


and Training March- 2022
Information Sheet #4 Discussing the Concept of Corruption

4.1. Concept of Corruption

Corruption is a form of dishonesty or a criminal offense which is undertaken by a


person or an organization which is entrusted with a position of authority, in order to
acquire illicit benefits or abuse power for one's personal gain. Corruption erodes trust,
weakens democracy, hampers economic development and further exacerbates
inequality, poverty, social division and the environmental crisis. Exposing corruption
and holding the corrupt to account can only happen if we understand the way
corruption works and the systems that enable it.

4.2. Corruption in Ethiopian Context

Reading causes of corruption in Ethiopia, there is no extensive research done to date.


However, offering and receiving bribes were practiced during the emperor‘s period
(1930- 1974). Later on, during the Dreg Regime, the system of corruption became
more sophisticated. Some manifestations of corruption were the nationalization of
privately owned business by the government; parent offering bribes to Keble
administrators to free their sons from national military service; Individuals and officials
with access to government structures being allowed to get goods at lower prices and
selling them at higher price in the market to generate income. Besides these, it was
impossible to have access to public services and utilities without bribes. In general,
nepotism, patronage, abuse of office, kick back demands from government
procurement contractors was characteristics of that regime (1974-1991). This was
because there were no accountability and transparency systems.

Even after the Dreg Regime, corruption was still a problem to development. To
address such a problem, the government of Ethiopia a civil service reform program as
part of the general strategy to curb corruption by the year 1994.The reform program
was under taken on the basis of a task force established by the prime minister‘s office.
When the civil service reform program approached an implementation phase, Federal
Ethics and Anti- corruption Commission (FEAC) was established in October 2001.

Some measures taken in the promotion of ethical standards and fight against
corruption in Ethiopia are as follows:

Page 94 of 126 Ministry of Labor Program: Version -1


and Training March- 2022
 The Federal Ethics and Anti-Corruption Commission was established;
 A management manual was developed to help managers detect work and
service areas vulnerable to corruption and measures to be taken to address the
problem;
 As it is not possible to fight corruption individually, a working together manual
for the investigators, prosecutors, and judiciary was developed;
 Code of ethics for politicians and civil servants was developed;
 Anti-corruption procedure and evidence law was developed and being
implemented;
 To assess the extent and prevalence of corruption in the country and
institutions most affected by it, a corruption survey was undertaken

In light of the problems, important steps are made in this area. For example, federal
ethics and anti-corruption commission is established and related legislation such as
evidence and procedure law and mandate of the commission are enacted.

4.3 Causes of Corruption

The following are some main causes of corruption:

1. Low Pay scales/ Wages

Most of the employees in the government sector are paid low wages and salaries.
Hence some employees revert to corruption for more financial benefits.

2. Low Job opportunities.

This is another cause of corruption. Due to the lack of job opportunities, many people
like to go for corruption mode to get a job offer. They will be ready to pay lump-sum
amounts for the job offer to the higher officials or politicians.

3. Lack of Strict and fast punishments:

Even if someone is found guilty or even caught red-handed by the anti-corruption


officials or media, the convicts get less punishment. First, they will be suspended for a
few months or weeks and then re-posted to another location with the same Job grade
and pay. So this means the official who did the corrupt practice is given a free license
to continue his practice.

Page 95 of 126 Ministry of Labor Program: Version -1


and Training March- 2022
If the government is so strict that any such corrupt incidents will lead to permanent
removal from the job and also punishment like several years imprisonment, then the
corruption will come down to a large extent.

4. Lack of fear of bad reputation

If a person is corrupt or has done some unacceptable misconduct, they have to be


avoided and not be respected. But currently, those with corruption and other offense-
related history are given prominent positions like members of parliament or even
higher posts. Instead of being disrespected, they are respected.

5. Lack of Public Unity

The public openly criticizes corruption, but interestingly there is no unity among the
public to stop corruption. If a person wants to get his done his work, he gets it done by
corruption means if possible and then later criticizes the corrupt official. If the public
stands united against corruption so that no one is ready to offer bribes to get their
work done, then the corrupt officials will have no other option but to work in a
corruption-free manner.

During the election, politicians try to lure the people by offering money and other
things. If these politicians win and get power, they try to regain 10 to 100 times the
amount spent in the process.

6. Lack of transparency in affairs and deals

Many seat selection processes like in education, contracts for the job, employee
income reports (wealth possession), etc., lack transparency.

7. Lack of Independent detective agency

Lack of the independent detective agency is to investigate with full power and freedom
to expose the corrupt individuals. The existing agencies are under the control of either
the government or the armies and are not free to work. Hence anyone who commits
offense will not be afraid of the investigation as they can escape from it by taking the
help of those controlling them.

8. Lack of state funding for elections

Page 96 of 126 Ministry of Labor Program: Version -1


and Training March- 2022
State funding for polls is the best way to beat corruption. Political parties receive party
donations and will not disclose them to the fullest. In doing so, they encourage
corruption. They collect massive amounts from industrialists with a promise to help
when in power. The presence of state funding can abolish party donations and
minimize corruption.

9. The option of many political parties

In a democracy, anyone can establish a political party. So there are chances for the
corruption of many political parties in the country.

If a political party wins, then the party members will desire to expand the party all over
the country. To do so, they need enough financial reserves. Once they come into
power, they opt for corrupt means to make the wealth needed to expand the party.

10. Lack of enough powers to the judicial system and other independent
organizations.

Like the election commission cannot ban a politician from contesting in case they
make a mistake or do not comply with the rules during the poll campaign (like
distributing money to people etc.). Similarly, the judicial system has low options to
punish someone who is found to be

11. Lack of accountability

In government, there is a big trend in corruption. This is because of a lack of


accountability. The employees in government offices do not perform to their par
excellence. If they have 100 files to be cleared in a week, they may not even clear 50
of them in that week. They tend to postpone the clearance of the files. So those who
are in the urgency of the clearance have to get them done by rewarding the officials
involved in the clearance office. This lack of accountability in government offices is the
chief cause of corruption.

If there is a mandate that all the files or at least 95% of files received by government
offices for clearance are cleared in the said period, then corruption can be minimized
to a large extent.

12. Encouragement of Unhealthy Competition

Page 97 of 126 Ministry of Labor Program: Version -1


and Training March- 2022
Competition in business is a good sign for the quality of service to be delivered. But in
developing nations, there is an encouragement of unhealthy competition. Therefore,
these causes of corruption have to be eliminated for the better growth of the nation.

4.4 Types of Corruption

4.4.1 Grand Corruption

It is a type of corruption in which huge amount of public property and government


money flow into the pocket of individuals within a short period of time. The principal
participants of grand corruption are higher government officials, political leader, higher
level professionals and higher-level merchants. This type of corruption mostly
conducted when there are governmental agreements, during international or higher
level of purchase bids like purchase of industrial machines, purchase of war
ammunitions, fertilizers, transport vehicles, and installations of huge industries.

Grand corruption is the abuse of high-level power that benefits the few at the expense
of the many, and causes serious and widespread harm to individuals and society. It
often goes unpunished. Grand corruption is a crime that violates human rights and
deserves judgment and punishment accordingly. There are three major branches of
grand corruption include Political corruption, Bureaucratic corruption and
Organizational (Systemic) corruption.

a. Political corruption: An illegal act by an office holder constitutes political


corruption only if the act is directly related to their official duties, is done under color of
law or involves trading in influence. Forms of corruption vary, but include bribery,
extortion, cronyism, nepotism, patronage, graft, and embezzlement.

b. Bureaucratic corruption: A useful working definition of public sector


corruption is the abuse of Authority by public officials to make personal gains. One
manifestation of this is when civil servants, or bureaucrats, exploit their powers of
discretion, delegated to them by the government, to further their own interests.

c. Organizational (Systemic) corruption: is corruption which is primarily due to


the weaknesses of an organizational process. It can be contrasted with individual
officials or agents who act corruptly within the system. It is also termed as endemic
corruption.

5 Petty corruption

Page 98 of 126 Ministry of Labor Program: Version -1


and Training March- 2022
It is a type of corruption under which small amount of public property (wealth) is
transferred illegally in to the pocket of individuals. Even though the transfer of abused
wealth small in amount it crates the greatest gap between the government and the
people. It aggravates the grievances of the people.

Mostly the participants of petty corruption are administrators at different levels of


government structures, government workers at grass root levels, and job seekers.

Petty corruption also defined as a type of everyday abuse of entrusted power by low-
and mid-level public officials in their interactions with ordinary citizens, who often are
trying to access basic goods or services in places like hospitals, schools, police
departments and other agencies.

6. Manifestation of Corruption

Corruption can be manifested in different ways including the following: There are
many types of corruption. For most people, bribery probably comes first to mind when
they hear the word corruption, but other common types of corruption include bribery,
nepotism, fraud, embezzlement, theft, etc.

6.1 Bribery

Bribery is the bestowing of a benefit (money or favors) to influence an action or


decision unduly. It can be initiated by a person who seeks or solicits bribes or by a
person who offers and then pays bribes. The «benefit» in bribery can be virtually any
inducement: money and valuables, company shares, inside information, sexual or
other favors, entertainment, employment or, indeed, the mere promise of incentives.

6.2 Nepotism

Nepotism is favoritism shown by public official to relatives or close friends generally


involve abuses of discretion. Such abuses, however, are governed not by the self-
interest of an official but the interests of someone linked to him or her through
membership of a family, political party, tribe, religious, or other group.

If an individual bribes an official to hire him or her, the official acts in self-interest. If a
corrupt official hires a relative, he or she acts in exchange for the less tangible benefit
of advancing the interests of family or the specific relative involved (nepotism). The
favoring of, or discriminating against, individuals can be based on a wide range of
group characteristics: race, religion, geographical factors, political or other affiliation,

Page 99 of 126 Ministry of Labor Program: Version -1


and Training March- 2022
as well as personal or organizational relationships, such as friendship or membership
of clubs or associations.

7. Embezzlement, Theft and Fraud

In the context of corruption, embezzlement, theft and fraud all involve the taking or
conversion of money, property, or valuable items by an individual who is not entitled to
them but, by virtue of his or her position or employment, has access to them.

In the case of embezzlement and theft, the property is taken by someone to whom it
was entrusted. Therefore, embezzlement and theft can be defined as «stealing money
or other government property. » Fraud, however, consists of the use of false or
misleading information to induce the owner of the property to relinquish it voluntarily.
Fraud, therefore, can be defined as «cheating the government through deceit. »

8. Abuse of Discretion

In some cases, corruption can involve the abuse of discretion, vested in an individual,
for personal gain. For example, an official responsible for Government contracting
may exercise the discretion to purchase goods or services from a company in which
he or she holds a personal interest or propose real estate developments that will
increase the value of property. Such abuse is often associated with bureaucracies
where there is broad individual discretion and few oversight or accountability
structures, or where decision-making rules are so complex that they neutralize the
effectiveness of any accountability structures that do ex

9. Consequences of corruption

Impact of corruption is very hard on public life. This is more of awkward and defaming
condition than being problematic. But it appears that the corruption is ever rising and
unstoppable. Further, the people involved in corruption seem to be hiding by blaming
others. Even they are proud of themselves as they made more money in short time.
To worsen the condition further, those involved in corruption are able to get better
promotions and opportunities. People also have developed an opinion that it is the
only way to get their work done. If not, the work will be pending for long or even might
not be done.

10. Effects of corruption on people

 Lack of quality in services

Page 100 of 126 Ministry of Labor Program: Version -1


and Training March- 2022
In a system with corruption, there is no quality of service. To demand quality one
might need to pay for it. This is seen in many areas like municipality, electricity,
distribution of relief funds etc. If a person has to purchase a like medicine, due to
corruption in education then the candidate after completion of his course will not like to
provide quality health service if there is not enough remuneration for his service.
Further candidates who do not have the ability can also get into the same seat by
purchasing it. So though he becomes a medical practitioner, he may not be competent
enough.

 Lack of proper justice

Corruption in the judiciary system, leads to improper justice. And the victims of offense
might suffer. A crime may be proved as a benefit of the doubt due to lack of evidence
or even the evidence erased. Due to corruption in the police system, the investigation
process goes on for decades. This lets the culprits roam free and even perform more
crimes. There are even chances that criminals due to old age due to the delayed
investigation. So it leads to a sense of ―Justice delayed is justice denied.‖

 Chances of Unemployment

For example, the private education and training institutes are given permits to start
providing education. This permit is given based on the infrastructure and sufficient
recruitment of eligible staff. Here there are good chances of corruption. The institute or
college managements try to bribe the quality inspectors to get permits. Though there
is no sufficient eligible staff these institutes get permission from the inspectors leading
to unemployment. Instead of 10 faculties, a college is run by 5. So, even if well-
qualified persons wish to get a job there, they will not be offered. If there was no
corruption by inspectors, then there would be a chance for more employment.

 Poor Health and hygiene

In countries with more corruption one can notice more health problems among people.
There will be no fresh drinking water, proper roads, quality food grains supply, milk
adulteration, etc.

These low-quality services are all done to save money by the contractors and the
officials who are involved. Even the medicines provided in hospitals for the hospitals

Page 101 of 126 Ministry of Labor Program: Version -1


and Training March- 2022
are of sub-standard in quality. So, all these can contribute to the ill health of common
man.

 Pollution

Pollution is mostly emitted in the form of water pollution, air pollution, and land
pollution. This pollution is from vehicles and factories. The governments have a
monitor on this pollution by regular check of vehicle emissions and also industrial
exhausts.

Corruption in the government department lets the industry people opt to release of
untreated and harmful waste into rivers and air. If there is no corruption, there can be
fair probes. Then the industry personnel will treat the waste such that it is less toxic
and harmless to environment and people in it. So we can mean that corruption is also
the main cause of pollution.

 Accidents

Sanction of driving license without proper check of driving skills in the driver leads to
accidents and death. Due to corruption, there are countries where one can driving
license without any tests.

 Failure of genuine research

Research by individuals needs government funding. Some of the funding agencies


have corrupt officers. These people sanction the funds for research to those
investigators who are ready to bribe them. In doing so, they do not sanction the funds
to genuine and hardworking investigators. Thus the research and development will be
lagging. This seems to be not a problem for the common public. But if we notice the
resistance of microbes to drugs, we can know that there were no new compounds
discovered in the past few decades for the efficient treatment of resistant microbes.

E. Effects of Corruption on Society

 Disregard for officials

People start disregarding the official involved in corruption by talking negatively about
him. But when they have work with him or her, they again approach them by a thought
that the work is done if some monetary benefits are provided. Disregard towards

Page 102 of 126 Ministry of Labor Program: Version -1


and Training March- 2022
officials will also build distrust. Even lower grade officer will be disrespectful to higher
grade officer. So even he may not obey his orders. There were even incidents where a
lower grade police officer kidnapped higher grade officer for not offering him leave
when asked.

 Lack of respect for rulers

Rulers of the nation like the president or prime ministers lose respect among the
public. Respect is main criteria in social life. People go for voting during the election
not only with the desire to improve their living standards by the election winner but
also with respect for the leader. If the politicians are involved in corruption, people
knowing this will lose respect for them and will not vote such politicians.

 Lack of faith and trust in the governments

People vote to a ruler based on their faith in him/ her but if found to be involved in
corruption people lose faith in them and may not vote next time.

F. Effects of corruption on Economy

 A decrease in foreign investment

There are many incidents wherein foreign investments which were willing to come to
India have gone back owing to heavy corruption in the government bodies.

 Delay in growth

Due to desire to mint money and other unlawful benefits, the official who needs to
pass the clearances for projects or industries delay the process. A work which can be
done in few days may be done in a months‘ time that leads to delay in investments
starting and growth. Even if started, company growth hinders as every work linked to
officials get delayed due to need to provide bribes or other benefits.

 Lack of development

Many new industries willing to get started in particular region change their plans if the
region is unsuitable. If there are no proper roads, water, and electricity, the companies
do not wish to start up there. This hinders the economic progress of that region.

 Differences in trade ratio’s

Page 103 of 126 Ministry of Labor Program: Version -1


and Training March- 2022
Some countries have inefficient standard control institutes. Or in other words, these
standard control institutes are corrupt that they can approve low-quality products for
sale in their country. Hence you can see countries manufacturing cheap products
dump them in big markets. These countries can manufacture cheap quality products
but cannot dump in countries with strict standard control institutes. They can do so
only in countries with chances of corrupt officials in standard control. One best
example is products which can‘t be just dumped into Europe and US markets can be
done in other country markets with poor import regulations and quality checks. So
there arises trade deficit that these countries cannot manufacture their own products
at the cheaper price than those exporting to them. So if corruption is minimized than
these countries will have fewer trade deficits in-terms of exports and imports with other
countries and their economies can prosper.

1. Approaches towards combating Corruption

There are two types of approaches toward combating corruption.

 Preventive approach: it is based on laws of the land starting from the


constitution, other laws and rules. It focuses on the preventive role that those
laws can play, E.g., Rules related to financial administration.

 Curative Approach: It includes receiving complaints investigating corruption


cases and bring the corrupt officials before justice particularly committed
citizens that are vigilant to protect public property are needed to fight against
corruption. Such as Whistle blowers, these are people who expose wrong
doings unethical activities or criminal acts happening in their surrounding
without identifying themselves as a source.

Page 104 of 126 Ministry of Labor Program: Version -1


and Training March- 2022
2. Mechanisms for Combating Corruption

As discussed in the previous section, corruption is like a cancer and unless it is


treated immediately it is likely to affect the entire system. Therefore, taking measures
to reduce its causes and thereby its impacts are indispensable. In this regard,
penalizing corrupt officials and civil servants may help as a starting point. However,
only an integrated and comprehensive approach results in meaningful solution. The
basic and integrated anti- corruption approaches are as follows:

 Political Commitment

Combating corruption through governmental actions is ultimately a matter of political


will. Without genuine political will, government‘s promises to reform the civil service or
introduce transparency and accountability are unlikely to take place. Unless the
leadership is committed, the fight against corruption is incomplete. Accordingly, there
has to be a system whereby political leaders play an exemplary role of being ethical
and free from corruption. This helps to send message to the public that corrupt act will
not be tolerated and no one is above the law. This may include exposing illegal acts of
officials and trial of their cases at the appropriate court.

 Administrative Reform

Administrative reform is an important ingredient to combat corruption. The following


can be cited an element of administrative reform. First, the most basic area is to make
institutions effective. This requires eliminating redundant structures; introducing
transparent and accountable rules and regulations; sharpening institutional focus on
strategic goals for the achievement of maximum results, giving due attention to area
that are phone to corruption and better equipping of civil servants for their tasks. In
line with this, introducing appropriate living wages to the officials and civil servants;
creating suitable working environment including making employment and promotion
on the basis of merit are areas that need attention in the administrative aspect to
combat corruption. It is also necessary to ensure government decisions and the
monitoring of performance on the basis of sound data. On top of that, a properly
functioning public administration also requires transparent budgeting and financial
management systems with sound expenditure systems.

Administrative reform is expected to improve access to information by the public,


about the services provided and decision made. On top of that, transparency, of

Page 105 of 126 Ministry of Labor Program: Version -1


and Training March- 2022
administration or service delivery brought about by administrative reform should result
in consultation with stake holders‘ trough focus groups, public hearings, client
satisfaction surveys, etc., about how the institution is delivering services and how it
would deliver in the future.

 Transparency and Accountability

Transparency and accountability are the pillars of democracy and good governance,
thus, are important at all levels of governance. If the activities of the government are
transparent and officials and civil servants are held accountable for their decisions, the
chance for corruption will be minimized. Usually, corruption takes place when there is
lack of transparency and accountability.

Transparency is ensured by putting in place such measures as setting standards for


timely services, requiring reasons for decision and providing redress against
decisions. Unless it is specifically wanted to be secret by law, the public needs to have
information from a specific organization on the type of service, its standard and
conditions of delivery. That is to avoid ambiguity; limited access to confidential
information must be defined by law.

On the other hand, accountability mechanisms can be exercised through


administrative, legal and political arrangements. Administrative mechanisms may
include internal audit, evaluation and reporting of performances in writing. Besides
these, anti-corruption legislation, code of ethics for every profession and audit
mechanisms by certified audit institutions would serve as a legal accountability while
oversight mechanisms such as parliamentary committee and Ombudsmen would help
as political mechanisms of accountability.

Legal Framework

Legal framework is the other essential mechanism for combating corruption. Under
this sub- heading the following legal aspects will be discussed:

I. Anti- corruption law

Though enforcement is the least effective mechanism to combat corruption, there


should be anti- - corruption laws to penalize corrupt officials and civil servants. The
anti- corruption law should not only penalize the corrupt but also provide mechanisms
for confiscating the property or wealth obtained through corruption. It has to provide

Page 106 of 126 Ministry of Labor Program: Version -1


and Training March- 2022
protection for those who report cases of corrupt practices. The list of anti-corruption
laws should include investigation and prosecution of cases of corruption, disclosure, of
financial interests and other properties, and whistle blower protector mechanisms.

II. Code of Ethics

Code of ethics serves bas guide to acceptable and unacceptable behaviour at work
place. It includes sanctions, when there is breach of the provision in the code of ethics
by those working within the government machinery. The code of ethics should be
prepared in line with the need of every government institution or organization.

III. Conflict of Interest Laws

Conflict interest is any interest is any interest that either directly or indirectly influences
the officials and civil servant in the discharge of their duties. In order to avoid conflict
of interest, officials and civil servants working in areas that are susceptible to
corruption should be required by law to declare and register their assets and financial
interests. According to the Canadian experience, for the purpose of registration,
assets are classified into three, i.e. exempted assets, declarable assets and controlled
assets.

Besides the above, conflict of interest law shall define clearly what type of work-
related behaviour are acceptable and unacceptable, and specify work areas that are
prohibited as outside employment in relation to each position. For example, the law
shall include identification of risk areas or activities such as whether running personal
business venture or participating in shareholding business activities.

IV. Whistle-blower Protection Law

The campaign against corruption cannot be successful unless it is backed by the


involvement of public. To do so, protection mechanism is needed to encourage the
public to expose corrupt officials and civil servants. Otherwise, the public may not be
actively involved due to fear of revenge from corrupt individuals of groups. Similarly,
there should be a reporting centre where members of the public may expose
corruption without disclosing their identity.

 Establishment of key Institutions

Creating and strengthening institutions which are directly related to fight against
corruption is essential. Thus, the following institutions are focus of attention:

Page 107 of 126 Ministry of Labor Program: Version -1


and Training March- 2022
 General Auditor
 Ombudsman
 Ethics Coordinating Body;
 The Judiciary.

 Strengthening Civic Organizations and Undertaking Public Awareness


Programs

Strengthening civic organizations and undertaking public awareness programs are


also crucial in the fight against corruption. In line with this, the following strategies are
necessary to reach the various sectors of civic organizations and the general public:-

 Mass media;
 Professional associations;
 Religious organizations;
 Others undertaking public awareness Program. For example, establishing
and strengthening consumer associations.

Self-Check 4 Written Test

Directions I: Choose the best answer


1. Which of the following institution is essential in fighting against corruption (2pts)
A. General Auditor B. Ombudsman C. Judiciary D. All
2. Which one is true about mechanisms of Combating Corruption (2pt)
A. Administrative Reform B. Political reform C. A &B D. None

Page 108 of 126 Ministry of Labor Program: Version -1


and Training March- 2022
3. Which organization is essential in dealing with Corruption (2pts)
A. Mass media A. Professional associations C. Religious organizations;

Directions II: Answer all the questions listed below.


1. Discuss the issues of Corruption in Ethiopian Context (3pts)
2. Describe the consequences of Corruption (3pts)

Note: Satisfactory rating 6 and above points Unsatisfactory - below 6 points


You can ask you teacher for the copy of the correct answers.

Page 109 of 126 Ministry of Labor Program: Version -1


and Training March- 2022
Information Sheet- 5 The Sense of Volunteerism

5.1 The Concept of Volunteerism


Volunteerism is the practice of donating time, energy, knowledge and skills for the
benefit of a community as asocial responsibility rather than for any financial reward.
And a volunteer is a person who voluntarily undertakes or expresses a willingness to
undertake a service voluntarily. In an employment-related context, volunteerism is
concerned with the methods and tools employers use to support employees that want
to volunteer.
People choose to volunteer for a variety of reasons. For some it offers the chance to
give something back to the community or make a difference to the people around
them. For others it provides an opportunity to develop new skills or build on existing
experience and knowledge.
5.1.1 Benefits of volunteerism
 The act of volunteerism resulted in: Gain confidence
 Make a difference
 Meet people. Volunteering can help you meet different kinds of people and
make new friends.
 Be part of a community
 Learn new skills
 Take on a challenge
 Have fun!
 Creates or develops anticorruption mentality.
 Serves as pressure group to government or the society.

5.1.2 The qualities of volunteer


 Enthusiasm
 Flexibility
 Reliability
 Creative and passionate
 Integrity
 Teamwork
 Communication

Page 110 of 126 Ministry of Labor Program: Version -1


and Training March- 2022
 Good organizational skills

5.2 Basic Principles of volunteerism


 Volunteering:
 benefits the community and the volunteer
 work is unpaid
 is always a matter of choice
 is not compulsorily undertaken to receive pensions or government
allowances
 is a legitimate way in which citizens can participate in the activities of their
community.
 is a vehicle for individuals or groups to address human, environmental and
social needs.
 is an activity performed in the not for profit sector only
 is not a substitute for paid work
 Volunteers do not replace paid workers nor constitute a threat to the job
security of paid workers
 Respects the rights, dignity and culture of others.
 promotes human rights and equality

Self-Check # 5 Written Test

Page 111 of 126 Ministry of Labor Program: Version -1


and Training March- 2022
Directions I: Choose the best answer
1. Why people choose to be to volunteer(2pts)
A. It offers the chance to give something back to the community
B. It provides an opportunity to develop new skills
C. A&B
D. none
2. Of the following one does not correspond to the principle of volunteerism (2pts)
A. Work is unpaid C. Only true for the developed nation
B. promotes human rights and equality D. All

Directions II: Answer all the questions listed below.


1. Define volunteerism in your own terms (3pts)
2. mention at least three qualities of volunteers(3pts)

Note: Satisfactory rating – 5 and above points Unsatisfactory - below 5


points
You can ask you teacher for the copy of the correct answers.
Answer Sheet

Page 112 of 126 Ministry of Labor Program: Version -1


and Training March- 2022
Information Sheet - 6 Developing the Practice of Industriousness
6.1 The Concept of Industriousness

The term industriousness is derived from the word industry which means the quality of
regularly working hard. A person having the characteristics of working hard is said to
be industrious. Thus, industrious usually refers to the characteristics of diligent,
punctual and hard-working person.

We have to respect all types of work. In order for people to get what they need and
want; they have to work. This means we have to respect every profession and labor
work. Work is the only respectable and legal way to earn money. Work is the base to
fulfill our basic necessities and other needs and wants. Work is very important for the
survival of human race and civilization. Ethiopia is a very poor country. By working
hard, it is possible to produce the goods and services that are needed to get out of
poverty. We need to develop the skills and provide opportunities so that everyone can
work their way out of poverty.

6.2 The Culture of Hard Work and Development

Many people in developed countries work very hard. Because of this they are able to
produce more, goods and services to consume. When you are able to produce more,
then you have more choice to satisfy your needs and wants. This enhances your
creativity, productivity, and or quality of your work. Creativity can lead to the invention
of new things such as technological development.

Ethical work conduct enables workers to possess proper behavior and as to develop
proper relationship with other workers and help they create good industrial
environmental. Hard work is not enough; we need to be educated and skilled in order
to move towards development.

6.3 Characteristics of Industrious person

Industrious person is a person who works energetically and devotedly, hard-working


and diligent. Industrious traits are essential if you hope to overcome obstacles,
motivate yourself, and achieve your dreams. Being industrious includes working hard
with energy, devotion, and diligence.

Page 113 of 126 Ministry of Labor Program: Version -1


and Training March- 2022
Some of the most common traits of industrious people include efficiency,
perseverance, and a strong work ethic. These traits are obtainable if you do not
currently have them, by developing and sharpening your own industrious traits.

i. Becoming More Efficient

 Plan ahead. One of the best ways to be more efficient is to plan ahead. Don't
just plan for the things you know will happen (though you should obviously do
this as well); try to anticipate the workload and needed time.

 Manage your time wisely.


 Prepare supplies and plans in advance as much as possible.

 Make lists of items "to do." The best way to stay on top of your workload, no
matter what profession or area of studies you're in, is to make lists, update
progress and check items off as you accomplish them.

 Delegate work and share tasks. Depending on your job description, your
personality type, and available workers with complementary jobs, you may be
able to work together with others.

ii. Developing Perseverance

 Develop specific, measurable goals. The best way to set yourself up for
success is to create S.M.A.R.T. goals: Specific, Measurable, Action-oriented,
Realistic, and Time-bound.

 Visualize your success. Visualization techniques are an effective way to bring


about positive change in your own life.

 Resist the urge to procrastinate. Procrastination will quickly kill your will to
persevere.

 Take pleasure in your effort. The key to staying motivated is to find pleasure
in your efforts, even when they don't seem to be paying off.

iii. Cultivating Strong Work Habits

 Be punctual. being punctual is important to success.

 Eliminate or reduce distractions. Every day you're faced with countless


choices, but one of the choices that may be most difficult for some people is

Page 114 of 126 Ministry of Labor Program: Version -1


and Training March- 2022
the choice between diligent work and a fun, short-term distraction. While
distractions are good in moderation to relax and "unplug" your brain, they
should be restricted to evenings and weekends so that your work productivity
is not affected.

Example: Think about how much time you waste on a given day checking
your social media, like Facebook and Twitter. Spending 10 minutes on
Facebook every hour of an eight hour workday adds up to 80 minutes of time
wasted online.

 Be more professional. Ultimately, though, your version of professionalism


should place the needs of your employers and your professional responsibilities
over your own personal interests.

 Ignore the little things at work that upset you.


 Be more self-disciplined and keep yourself motivated.
 Stay above the gossip that circulates through your workplace.
 Show kindness and respect to everyone you work with.
 Make sure your personal attitude is professional, appropriate, and
contributes to a healthy work environment.

 Develop a healthy morning routine. Treat your body and mind in the morning
before you come to work sets the pace for your entire day, and can either
sabotage your efforts or set you up for success.

 Have restful evenings. Just as your morning routine sets the pace for the rest
of your day, your evening routine could set the tone for what your morning will
be like. Going to bed stressed, not getting enough sleep, or spending too much
time in front of the watching television at night can affect how well-rested you
are in the morning.

Page 115 of 126 Ministry of Labor Program: Version -1


and Training March- 2022
iv. Communicating Effectively

 Take a moment to calm down. Communicating effectively is difficult when you


are upset or stressed: If you are feeling upset or stressed, then take a moment
to calm yourself down before having a conversation.

 Try taking a few deep breaths.


 Make yourself a cup of herbal tea.
 Visualize a pleasant place for a few minutes.
 Go for a walk.

 Focus on the conversation. It is also important to stay focused and listen


when you are talking to someone.

 Before you start a conversation, put away your cell phone, focus your eyes
on the speaker, and pay attention to what the speaker is saying.
 If you get confused about something the speaker says, it is okay to ask a
question. For example, you can say something like, ―Can you clarify what
you meant when you said ___?‖

 Work on your body language. How you hold yourself and the expression of
your face can also have an impact on the amount of information that you retain.
You can demonstrate that you are listening by:

 Making eye contact.


 Nodding and responding with appropriate facial expressions.
 Facing the speaker and leaning in slightly.

 Be more assertive. Assertive speech is important for effective communication.


If you use passive rather than direct communication, then you risk being
misunderstood or unheard.

 Use simple speech. Communicating effectively is to use simple speech rather


than complex speech. Before you speak, try to think of the simplest way for you
to express yourself. Consider your audience and think about what would help
them understand the point you are trying to make.

Page 116 of 126 Ministry of Labor Program: Version -1


and Training March- 2022
6.4 Factors Affecting the World of Work

The small business owner needs to know what things frequently affect the workplace
balance. Knowing what to look for will help the small business maintain an expected
level of harmony, thereby increasing production and raising job satisfaction.

 Workplace Deviance

When employees wilfully engage in conduct that puts the small business or its
employees at risk, it is called workplace deviance. Pilfering, laziness and hostility are
appropriate examples of workplace deviance. Employees that witness deviance are
likely to be discouraged and less happy at work. Workplace deviance allowed to
continue unchallenged by management is especially disturbing for other employees.

 Tardiness and Absence

Chronic employee tardiness affects the workplace in a number of ways. Other


employees have to make up the work difference and may feel angry or resentful
toward the late employees. People who are chronically late are displaying their
disregard for others, even though this may be subconscious. Chronic absences are
also workplace factors that can upset balance. When people take more days than
allotted or bail out during stressful projects, other workers have to fill in. These factors
can lead to stress and negative feelings.

 Company Changes

New technologies like new machinery, updated computer systems or new inventory
applications can confuse some workers. However, some small business employees
look at equipment changes as a work upgrade and appreciate the effort. Changes in
staffing, reshuffling of duties and even changes in the coffee served can affect the
workplace environment.

 Growth Opportunities

Employee growth opportunities like paid workshops or college courses positively affect
the workplace. When workers feel they have the opportunity to learn more and
possible advance, they display positive attitudes toward the business. People who are
not given the chance to improve may feel underappreciated by their employer.
Regular, insightful performance reviews can affect the workplace, too.

Page 117 of 126 Ministry of Labor Program: Version -1


and Training March- 2022
 Teamwork and Dysfunction

Employees who work together to meet challenges and reach goals have a positive,
uplifting effect on the business. When groups or teams enjoy this kind of camaraderie,
it is often infectious and can influence other work groups in the company. On the flip
side, departments that don't communicate and lack cohesion achieve little and
stimulate no team pride. This type of work dysfunction can affect other departments
and may trigger a discouraging domino effect.

6.5 Factors Affecting Job Satisfaction

Job satisfaction is a big factor in employee engagement, and the level of discretionary
effort team members are likely to make. No doubt, people‘s work performance suffers
when they don‘t feel satisfied with their jobs, not to mention their quality of life. Of
course, every person is unique in what they wish to achieve from their work, but there
are some job satisfaction factors that psychologists usually agree on. Job satisfaction
depends on several different factors such as satisfaction with pay, promotion
opportunities, fringe benefits, job security, relationship with co-workers and
supervisors, etc.

Job satisfaction may lead to cost reduction by reducing absences, task errors,
conflicts at work and turnover. As work is an important aspect of people‘s lives and
most people spend a large part of their working lives at work, understanding the
factors involved in job satisfaction is crucial to improving employees ‗performance and
productivity. Factors affecting the level of job satisfaction are;

 Working  Feel of  Personal Interest


Environment Belongings and Hobbies
 Fair Policies and  Initiation and  Respect from Co-
Practice Leadership Workers
 Caring  Feel of Being  Relationship with
Organization Loved Supervisors
 Appreciation  Safety and  Feedback
 Pay Security
 Flexibility
 Age  Challenges
 Promotion  Responsibilities  Nature of Work

 Creativity in Job

Page 118 of 126 Ministry of Labor Program: Version -1


and Training March- 2022
Self-Check -6 Written Test

Directions I: Say True or False


1. Work is very important for the survival of human race and civilization. (2pts)
2. Hard work enhances creativity. (2pts)
Directions II: Choose the best answer
3. Which one of the following is acceptable and legal way to earn money? (2pts)
A) Corruption B) Work C) Cheating D) Stealing
Directions III: Answer all the questions listed below.
1. Define the concept of industriousness. (2 point)
2. Discuss factors that affect work productivity. (2pts)

Note: Satisfactory rating 5 and above points Unsatisfactory -


below 5 points
You can ask you teacher for the copy of the correct answers.

Page 119 of 126 Ministry of Labor Program: Version -1


and Training March- 2022
References
Acton, Lord, (1972). “Nationality,” Essays on Freedom and Power, Gloucester: Peter
Smith, 141–70.
Addams, Jane, (2004). “Patriotism in Time of War,” Midwest Studies in Philosophy,
28: 102–18.\
Anderson, Benedict, (1991) .Imagined Communities: Reflections on the Origins and
Spread of Nationalism, rev. ed., London: Verso.
Anderson, John P.,( 2003). “Patriotic Liberalism,” Law and Philosophy, 22: 577–95.
Appiah, Kwame Anthony, (2005), The Ethics of Identity, Princeton: Princeton
University Press.
Archard, David, (1995). “Three Ways to Be a Good Patriot,” Public Affairs Quarterly, 9:
101–13.
Arneson, Richard J., (2005). “Do Patriotic Ties Limit Global Justice Duties?” Journal
of Ethics, 9: 127–50.
Audi, Robert, (2009). “Nationalism, Patriotism, and Cosmopolitanism in an Age of
Globalization,” Journal of Ethics, 13: 365–81.
Axinn, Sidney, (1986), .“Honor, Patriotism and Ultimate Loyalty,” in Avner Cohen(ed.),
Nuclear Weapons and the Future of Humanity, Totowa: Rowman & Allanheld,
273–88.
Bader, Veit, (1999). “For Love of Country,” Political Theory, 27: 379–97.
Bagley, W. C. (1911). The present status of moral education in institutions for the
training of teachers. Religious Education, 5(6), 612–640.
doi:10.1080/0034408110050602
Baron, Marcia, (1989). “Patriotism and „Liberal‟ Morality,” in D. Weissbord (ed.), Mind,
Value, and Culture: Essays in Honor of E.M. Adams, Atascadero: Ridgeview
Publishing Co., 269–300. Reprinted with a postscript in Primoratz (ed.), 2002.
Cafaro, Philip, (1995). “Patriotism as an Environmental Virtue,” Journal of Agricultural
and Environmental Ethics, 23: 185–302.
Dr. Desh Raj Sirswal,(2012). Moral Judgement. Assistant Professor (Philosophy),
P.G.Govt. College for Girls, Sector-11, Chandigarh
Doytcheva, Milena, (2009). Multiculturalism, İletişim Publishing, İstanbul.

Ecbp (2006), national Technical and Vocational Education and Training (TVET)

Page 120 of 126 Ministry of Labor Program: Version -1


and Training March- 2022
strategy (draft for discussion)
ECSU (2008), Civil Service Ethics, module one
ECSU (2008), conflict management, Module one
ECSU (2008), understanding organizational conflict, module two
ECSU (2007), administrative law, module one
Eruz, Sakine (2010). Multiculturalism and Translation, Multilingual Publishing,
İstanbul.
Freeman, N. K. (1999). Morals and character: The foundations of ethics and
professionalism.The Educational Forum, 63(1)
Freeman, N. K. (2000). Professional ethics: A cornerstone of teachers' preservice
curriculum. Action in Teacher Education.
Lawrence Kohlberg and Richard H. Hersh, (2004) “Moral Development: A Review of
the Theory,” in Business Ethics: Problems, Principles, Practical
Applications,2nd edn., ed. Keith W. Krasemann (Acton, MA: Copley,2004),
308–18.
St. Mary‘s university college (2004), civic and ethical education II (for TVET program)
module 1&2
Somerville, John, (1981). “Patriotism and War,” Ethics, 91: 568–78.
Tolstoy, Leo,(1987). “On Patriotism” and “Patriotism, or Peace?” Writings on Civil
Disobedience and Nonviolence, Philadelphia: New Society Publishers, 51–
123, 137–47.
Vincent, Andrew, 2009, “Patriotism and Human Rights: An Argument for
Unpatriotic Patriotism,” Journal of Ethics, 13: 347–64.
White, John, 2001, “Patriotism without Obligation,” Journal of Philosophy of
Education, 35: 141–51.

Page 121 of 126 Ministry of Labor Program: Version -1


and Training March- 2022
https://www.youtube.com/watch?v=b_n6i1ug0tQ
https://www.youtube.com/watch?v=JzxtS-cQN_8
https://www.formpl.us/blog/workplace-ethics

Page 122 of 126 Ministry of Labor Program: Version -1


and Training March- 2022
Acknowledgement
We wish to extend thanks and appreciation to the many representatives of TVET
instructors, Experts from minster of Labor and skill curriculum experts of Ministry of
education, regional Labor and skill/training Bureaus, FTVETI who donated their time
and expertise to the development of this Teaching, Training and Learning Materials. In
addition, we thank save the children project in collaboration with Ministry of labor and
skill Employees who donate the financial issues.

This Teaching, Training and Learning Materials (TTLM) was developed on March,
2022 at Naziret, Dembel Hotel.

Page 123 of 126 Ministry of Labor Program: Version -1


and Training March- 2022
The Experts who developed this Learning guide
No Name Qualification Educational background Region PHONE
1 Zelalem Taye A Management and Amhara 0918021238
Leadership
2 Walelign Mekuria B Geography SNNPR 0916853464
3 Tsehay Kebede A Geography Amhara 0920250795
4 Geberehiwot Difaw A Social anthropology Addis Ababa 0911122817
5 Gemechis Ifa A Public administration Oromia 0911702322
6 Yeshitila Habitie A Sociology Oromia 0911892061
7 MekonnenTaddesse A Educational policy and MOE/ Higher 0911984036
planning Education
8 Dejene Dessu A Civic and ethical education MOE 0913863020
9 Sultan Chiko B Civic and ethical education Bishotu Poly 0935131969
Technic college
10 Zekaris Kamil A Public Policy Ministry of 0911990272
11 Getye Wondimu A Social Policy Labour and Skill 0930641616
12 Biniyam Tilahun A Business Administration Employees 0910036935
13 Wondweson Hagos A PSIR/International FTVETI 0936562157
management

Page 124 of 126 Ministry of Labor Program: Version -1


and Training March- 2022

You might also like