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Date: March, 31 2022

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A chatbot is a conversational agent that uses natural language to connect with users. It all started as a ploy to fool humans. Chatbots may
be used in a variety of settings, including customer service, contact centres, and more. What is exactly the need for chatbots? • Chatbots
are available 24/7 • Chatbots increase the number of chats. • Multiple consumers can be served by a chatbot at the same time. • Chatbots
aren't affected by mood changes. • Data may be collected and analysed by chatbots. • Chatbots may communicate in a variety of
languages. HISTORY OF CHATBOTS ELIZA: It was built by Joseph Weizenbaum at Massachusetts Institute of Technology and is believed
to be the first chatbot in the history of computer science (MIT). The word "Chatterbot" was first coined in 1994. ELIZA works by identifying
key words or phrases in the input and then reproducing a response from pre-programmed answers utilising those keywords. For example, if
a person says, "My mother prepares delicious cuisine." When ELIZA heard the word'mother,' she would react with an open-ended query,
'Tell me more about your family.' Though the procedure was automated, it gave the impression of comprehension and contact with a
genuine human individual. ALICE was created by Richard Wallace in 1995. Unlike Eliza, the ALICE chatbot could employ natural language
processing, allowing for more complex conversations. It was revolutionary, though, since it was open-source. AIML (artificial intelligence
markup language) might be used by developers to design their own ALICE-powered chatbots. JABBERWACKY: Jabberwacky is a
chatterbot built by Rollo Carpenter, a British programmer. Its claimed goal is to "simulate normal human dialogue in an engaging, amusing,
and intriguing manner." It's an early effort at artificial intelligence via human contact. The project's declared goal was to develop an artificial
intelligence capable of passing the Turing Test. It's made to seem like human contact and have discussions with users. It is not intended to
do any additional tasks. Unlike more standard AI programmes, the learning technology is meant to be utilised for pleasure rather than
computer assistance or business representation. Recent advancements have made it possible to layer a more scripted, regulated approach
on top of broad conversational AI. Aims to combine the best of both methodologies, and is now being used in the sectors of sales and
marketing. The ultimate goal is for the programme to transition from a text-based system to a voice-based system that learns directly from
sound and other sensory inputs. Its designer believes it can be integrated into household devices such as robots or talking pets, with the
goal of being both helpful and amusing while keeping people company. AIML is made up of data items that are divided into subjects and
categories. A subject has a name attribute and is classified into categories. Pattern and template are the primary units of information that
make up categories. Only words, spaces, and the wildcard symbols _ and * make up the pattern. Types of ALICE/AIML Categories • Atomic
categories: do not have wildcard symbols • Default categories: have wildcard entries * or _. • Recursive categories: Symbolic Reduction:
Divide and Conquer: • Synonyms FUTURE OF CHATBOTS The beginning was not simple for chatbots. Only a few firms used the new
technology after the first excitement. Because the earliest chatbots were just not good enough, the initial enthusiasm faded rapidly. Rather
than providing actual assistance, older chatbots frequently created annoyance because they did not comprehend or misconstrued
directions. Chatbots, on the other hand, have advanced dramatically in recent years, allowing them to garner major acceptability and
appeal. This was owing, in part, to the fact that chatbots' focus shifted from features to benefits. As a result, the major objective was no
longer to create a chatbot to be indistinguishable from a person, but to make it as human-like as possible.

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Chat bots - [PPT Powerpoint] - Cupdf


https://cupdf.com/document/chat-bots.html

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