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Int. J.

Human–Computer Studies 151 (2021) 102642

Contents lists available at ScienceDirect

International Journal of Human - Computer Studies


journal homepage: www.elsevier.com/locate/ijhcs

The Development and Testing of a Mobile Self-Tracking App to Strengthen


Identity Commitments through Personal Goals
Casandra Timar-Anton a, b, Oana Negru-Subtirica a, b, *, Adrian Opre a
a
Department of Psychology, Doctoral School of Applied Cognitive Psychology, Babes-Bolyai University, Cluj-Napoca, Romania
b
Self and Identity Development Lab, Department of Psychology, Babes-Bolyai University, Cluj-Napoca, Romania

A R T I C L E I N F O A B S T R A C T

Keywords: The formation of a personal identity represents a fundamental task in human development. Personal identity
self-tracking revolves around the commitment to goals, beliefs, and values that are central to who one is. Starting from
mobile app adolescence and continuing into young adulthood, people envision their life and reflect on their career path.
human-computer interaction
Given the fast-paced demands young people face nowadays, having a clear set of identity commitments related to
goals
identity processes
career is often challenging. The present study investigates how best to leverage mobile apps to support young
young adults adults with their career goals. By combining theories from psychology literature with research on HCI, this
exploratory study aimed to design and develop a self-tracking app prototype for monitoring career goals and
investigate its potential influence on young adults’ identity commitments. The InstaGoal app’s design included
features which encouraged self-reflection, such as goal appraising, journal, log of past use, and reminders to
engage. Using quantitative and qualitative analyses, the study’s results revealed that the InstaGoal app represents
a promising avenue for strengthening the adaptive identity commitments. Limitations, theoretical, and practical
implications are discussed.

1. Introduction social media platforms and their identity (Michikyan, 2020; Michikyan
et al., 2015; Thomas et al., 2017; Yang et al., 2017), to the best of our
Developing one’s personal identity, that is, establishing meaningful knowledge no app is specifically designed to help facilitate identity
commitments to goals, values, desires, and beliefs, represents a central processes and help young adults in their identity commitments. For
focus for young adults (e.g., Arnett, 2004; Attig and Franke, 2019). example, recent studies have shown that youth with a low level of
Identity formation takes place in several identity domains, such as self-concept clarity (e.g., have unclear identity commitments) tend to
career, romantic relationships, friendships (Goossens, 2001). For young present an online identity on social media inconsistent with their true
adults, the development of one’s career identity is both important and self (Michikyan, 2020; Michikyan et al., 2015). This online presented
complicated to achieve (Skorikov and Vondracek, 2011). By setting identity is often more socially desirable than their true self (Thomas
career goals, exploring a wide range of career opportunities, and et al., 2017), often because of either fear of being marginalized by their
enacting identity commitments in the career domain, young adults can peers or a need for positive feedback (Michikyan, 2020). Thus, social
self-construct who they are as a worker or future worker (Nurmi, 1991). media as a tool for identity construction may not suit everybody, espe­
However, a large percentage of youth enter young adulthood struggling cially youth with unclear commitments, as it might lead them to conceal
to form their identity commitments (Kroger et al., 2010). their true identities to please the majority.
Nowadays, with the advent of smartphones, millions of mobile ap­ The aim of this exploratory study was to design, develop, and test a
plications (‘apps’) are available to young adults, covering nearly every mobile app prototype specifically devised to strengthen identity com­
need (De Nadai et al., 2019), from social communication (e.g., What­ mitments through personal career goals. By drawing from psychology
sApp), dating (e.g., Tinder), or healthy lifestyle (e.g., Fitbit) to research on identity processes and goal-setting, we intended to inform
increasing productivity (e.g., Better Habits) and managing or main­ the design of a self-tracking mobile app aimed at strengthening identity
taining social relationships (e.g., Facebook). Although previous studies commitments in a sample of young adults. Hence, this paper contributes
have shown links between how youth present themselves online through to the Human-Computer Interaction (HCI) field by introducing and

* Corresponding author at: Oana Negru-Subtirica, Department of Psychology, Babeş-Bolyai University, Republicii 37, 400015 Cluj-Napoca, Romania.
E-mail address: oananegru@psychology.ro (O. Negru-Subtirica).

https://doi.org/10.1016/j.ijhcs.2021.102642
Received 7 May 2020; Received in revised form 9 March 2021; Accepted 13 March 2021
Available online 18 March 2021
1071-5819/© 2021 Elsevier Ltd. All rights reserved.
C. Timar-Anton et al. International Journal of Human - Computer Studies 151 (2021) 102642

applying an established processes-oriented framework for identity information. When young adults no longer identify with their commit­
development from psychology to the design of mobile apps, which aims ments, as a result of exploration in depth, the cycle of identity formation
to help young adults boost their commitments. starts again with exploration in breadth. While exploration in breadth,
The article is structured as follows. Section 2 presents a theoretical commitment making, exploration in depth, and identification with
psychological background on identity processes and goal-setting commitment are seen as adaptive processes of identity formation,
together with HCI research on self-tracking and examples from related ruminative exploration represents a maladaptive identity process which
apps with the aim of defining requirements for the prototype design of often impedes the person in reaching a decision, hence hindering
InstaGoal. Section 3 outlines the aims and exploratory research ques­ commitment making (Luyckx et al., 2008). Ruminative exploration has
tions of the present study, namely if identity processes can be enhanced been found to be associated with performance-avoidance goals, that is,
through the use of a self-tracking app. Section 4 briefly describes the avoiding setting goals because of the fear of what others might think
design process together with the requirements that drove the design of about you if you fail (Flunger et al., 2016). The same study also showed
InstaGoal. Next, Section 5 covers how these requirements were applied that high levels of identity commitments together with effort promote
in the design and implementation of InstaGoal. Section 6 describes the goal achievement, while low identity commitments and rumination
methods, procedures, instruments, and participants involved in testing impede action towards the desired goals (Flunger et al., 2016).
the app. A within-participant approach was employed and further The concept of identity is also found in the HCI field, however it has
knowledge was drawn through a thematic analysis of the app generated been approached rather differently, focusing more on the narratives
data. The results are presented in Section 7, while Section 8 further people construct about themselves (Doherty and Doherty, 2018; Sharon
discusses the implications and limitations of the present study’s findings and Zandbergen, 2017). One such example is Sharon and Zandbergen’s
and outlines future directions. The conclusions are included in Section 9. (2017) work on the self-tracking community, which uncovered that
people construct their identity through gaining meaning from the
2. Background self-narratives built around their regularly tracked data. In a systematic
literature review on self-reports including both psychology and HCI
2.1. Young Adults’ Identity Development research, Doherty and Doherty (2018) talk about three different selves
(i.e., the experiencing self, the remembering self, and the
Contemporary young adults are often regarded as ardent users of future-oriented self), each with its own focuses, characteristics, and
digital technology (Gardner and Davis, 2013). Young adults often ex­ temporal orientation. The experiencing self lives in the present and
press extremely positive beliefs towards technology’s role in their lives builds a more objective momentary reflection based on the perceived
(Livingstone, 2011; Third et al., 2017; Turkle, 2017). Thus, today’s experience. The remembering self looks in the past reconstructing an
youth has been characterized as ‘the app generation’ (Gardner and experience based on memories, thus indulging in a retrospective
Davis, 2013) as they allocate an important proportion of their time reflection. The future self focuses on the future by envisioning experi­
searching, selecting, and engaging with mobile apps from which they ences and desired outcomes engaging in prospective reflection. Ac­
derive most of their information (Gardner and Davis, 2013; Third et al., cording to their review, inter-self dissonance may exist between how the
2017). three selves experience and reflect due to factors specific to each self.
Young adulthood, between ages 18-25, is marked by increased Thus, bad future choices may be made due to a biased remembering self
changes in instability in personal goals (e.g., career, family, romantic who does not equip the future-oriented self with an accurate picture of
relationships), self-focus, feeling in-between, and trying out various experience (Doherty and Doherty, 2018).
roles and possibilities (Arnett, 2004). During this period, in-depth The narrative approach of identity construction and the dual-cycle
exploration of career choices represents a central focus (Negru et al., model of identity formation are conceptually complementary (Van
2011; Super, 1990). Starting from adolescence and continuing into Doeselaar et al., 2020). At the heart of the narrative approach lie
adulthood, young adults actively seek to answer the question “Who am autobiographical stories representing coherent narratives which seek to
I?”. Providing answers to this question is part of young adults’ quest to answer the question of who one is by combining one’s past, present, and
building a personal identity (Luyckx et al., 2006). future self (McAdams, 2001). In contrast, the dual-cycle model views
In the case of career development, personal identity represents a self- identity not as a personal story, but rather as a set of identity commit­
constructed definition about the self, encompassing goals, aims, desires, ments, emphasizing how they are formed and evaluated (Van Doeselaar
values, beliefs related to one’s career (i.e., identity content; Vignoles et al., 2020).
et al., 2011), aspects deemed relevant for who one is as a worker or
future worker. Identity research focuses both on the identity content and 2.2. Self-Tracking
the identity processes, that is, how people construct their identity
(Luyckx et al., 2017). One such process-oriented model of identity Impressive amounts of personal data can be collected from a plethora
development is the dual-cycle model of identity (Luyckx et al., 2006), of areas of interest through apps (e.g., health, physical fitness, nutrition,
which consists of two identity cycles (i.e., identity formation and iden­ sleep; Blandford, 2019; Kristensen and Ruckenstein, 2018; Mercer et al.,
tity evaluation) and comprises five identity processes (i.e., commitment 2016) giving rise to a self-tracking phenomenon. Self-tracking repre­
making, exploration in breadth, exploration in depth, identification with sents the activity of recording, monitoring, and reflecting on the
commitment, and ruminative exploration). The cycle of identity for­ self-generated data to gain knowledge and shape the self (Gabriels and
mation begins when young adults start gathering information by Coeckelbergh, 2019; Lambert, 2016). Studies on self-tracking have
exploring in breadth different possible future alternatives on various generally employed members from self-tracking communities (Attig and
identity options for defining the self (i.e., exploration in breadth). After Franke, 2019; Choe et al., 2014; Fritz et al., 2014; Li et al., 2010), so
exploring these identity options in breadth, people make a commitment people with no or limited experience with tracking have been rather
in an important identity concern (i.e., commitment making). After a overlooked. Even though a primary motivator for self-tracking might be
commitment is made, the identity evaluation cycle commences and achieving a desired outcome, people are also interested in the process
young adults explore their decisions in depth by gathering new infor­ (Rapp and Tirabeni, 2020; Rooksby et al., 2014). For example, people
mation on their chosen option (i.e., exploration in depth) with the goal also self-track to document certain aspects they deem important,
of evaluating it (i.e., identification with commitment). The processes of self-diagnose by looking at tracked behavior patterns, or for gaining
identification with commitment refers to the degree to which young external rewards related to the performed tracked activities (Rooksby
adults are certain that their decisions fit with their values, beliefs, de­ et al., 2014).
sires, aspirations, preferences, or capabilities in light of the new The process of self-tracking has also been found to elicit an emotional

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response to the self-generated data (Lupton et al., 2018). For instance, in goals might be to encourage users to type their desired outcomes (Kim
a qualitative study, Lomborg and Frandsen (2016) found that regular et al., 2016; Kocielnik et al., 2018).
fitness app users viewed self-tracking as a communicative, pleasurable, After goal-setting, most apps use reminders in the form of messages
motivating, and meaningful activity. In the same vein, Ruckenstein to keep users on track with their goals. These messages are sent around
(2014) noted that people felt reassured and motivated when monitoring the time the users should perform activities related to their goals and can
their heart rates and physical activity levels. Moreover, Sharon and be either set by the users (e.g., 30 Day Fitness) or by the app designers (e.
Zandbergen (2017) uncovered that the self-tracked data is not only g., Arise app; Villalobos-Zúñiga and Cherubini, 2020). The number,
valued for its perceived truthfulness and objectivity, but most impor­ moment of delivery, and content of the reminders need to be optimized
tantly because people who practice self-tracking can attribute meaning to nudge the users towards their desired goals without being perceived
to their data, creating narratives resulting in a “continuous process of as controlling, irrelevant, intrusive, or disruptive (Bakker et al., 2016;
identity construction” (p. 11). Mehrotra et al., 2016). Upon clicking on a notification, some apps
prompt the user to track their activities and progress towards their
2.3. Personal Goals in Mobile Apps desired goal. For example, in the nutrition app Yazio, during the
morning, users are prompted to input what they ate for breakfast. By
Goals represent a central aspect of identity content, as young adults providing data to the app, users reaffirm their interest in continuing the
develop their identity around their desires, aspirations, and beliefs activity (Villalobos-Zúñiga and Cherubini, 2020), thus reinforcing their
(Vignoles et al., 2011). Research in psychology reveals that people set commitment. In addition, the practice of actively and regularly logging
goals that focus on mastery or performance (Nicholls, 1984). Mastery certain activities gives self-trackers the ability to better notice and
goals focus on learning and developing competence (e.g., “I want to analyze aspects related to the tracked subject (Sharon and Zandbergen,
develop an app to learn how to code.”), whereas performance goals 2017). In apps, the self-tracked data is often presented through a history
focus on the result (e.g., “I want to develop a mobile app that gets over feature, that is, a chronological representation of the tracked activities
10000 downloads.”), or on comparing oneself with others (e.g., “I want users performed in their goal pursuits (Villalobos-Zúñiga and Cherubini,
to develop a better mobile app than my competitor”; Latham and Locke, 2020). This component enables users to self-reflect on their effort and
2007; Pintrich, 2000). progress to gain self-knowledge by mentally juxtaposing their achieve­
The level of goal performance is influenced by the strategies imple­ ments or failures with factors which might have influenced their per­
mented, the level of effort, and the ability to review one’s progress formance in specific moments (Bakker et al., 2016; Li et al., 2010;
(Latham and Brown, 2006). Also, it has been found that people generally Villalobos-Zúñiga and Cherubini, 2020).
perform better when they set personally meaningful high goals,
compared to vaguely defined “do your best goals” (Locke and Latham, 3. The Present Study
2002). A high goal is a desired outcome that is considered at the same
time significant, meaningful, attainable, but also difficult to achieve by Considering the background presented in the previous sections, the
the person setting it (Latham and Locke, 2007). When the goal is new aim of the present exploratory study was to design, develop, and test a
and the knowledge and skills required for attaining it are unknown, self-tracking app prototype aimed at strengthening young adults’ iden­
setting a mastery-oriented goal generally leads to a better outcome than tity commitments through personal career goals. To this end, we first
a performance oriented one (Latham and Brown, 2006; Latham and identified requirements for the design of the app, created an app pro­
Locke, 2007). Pursuing mastery-oriented goals generally also brings totype based on these requirements, and then proceeded to investigate
more satisfaction than performance-oriented goals (Latham and Brown, whether the prototype accomplished its goal of strengthening young
2006). As goals can be used to evaluate one’s performance, achieving adults’ identity. We designed and tested the app making use of the dual-
higher more difficult goals brings more satisfaction than lower goals cycle model of identity development (Luyckx et al., 2006, 2008).
(Latham and Locke, 2007; Wiese and Freund, 2005). Previous research Additionally, to further improve the app in the future, we also investi­
from HCI highlights that asking reflective questions may aid people in gated how different goal appraisals used in the app related to the users’
clarifying their underlying motives and goals and thus, it enhances identity processes and how young adults defined and tracked their goals
motivation (Fleck and Fitzpatrick, 2010; Lee et al., 2015). One such set through the app. Thus, the present study sought to answer the following
of questions (i.e., goal appraisals) was developed and tested on a pop­ exploratory research questions:
ulation of adolescents and young adults (Negru, 2009). The goal ap­ RQ1: Does the use of a self-tracking app (i.e., InstaGoal) contribute to
praisals were part of The Personal Goal Investigation Procedure (PGIP) improvements in identity commitments?
and have been constructed based on the theoretical and methodological RQ2: How do the career goal appraisals used in InstaGoal relate to
guidelines proposed by Emmons (1986), Little (1983, 2007), and Elliot identity processes?
and Friedman (2007). The appraisals cover both structural goal char­ RQ3: How do young adults use InstaGoal’s features to define, pursue,
acteristics through the first two questions (i.e., perceived difficulty and monitor, and subjectively experience their career goals?
perceived novelty) and process-relevant facets, tapping into the
achievement goal orientations of mastery and performance through the 4. The Design Process
latter three questions (i.e., resource allocation, performance orientation,
and mastery orientation). The InstaGoal app was designed with the specific aim to improve
Most apps featuring goals focus on helping people achieve a desired young adults’ identity commitments drawing on the psychology theories
outcome (Rapp and Tirassa, 2017) from losing weight (e.g., MyFit­ of identity processes and goal-setting, and on HCI research on self-
nessPal), to learning a new language (e.g., Duolingo), or eating healthier tracking outlined in the background section. The requirements inform­
(e.g., Yazio). These apps usually include goal-setting and the process ing the design were theory-driven, but also inspired from other apps
towards the desired outcome through monitoring and self-tracking featuring goals and self-tracking. The research team came up with the
(Gordon et al., 2019). Goal-setting is handled in a multitude of ways following design requirements after multiple brainstorming sessions:
from prompting the user to choose from a predefined list (e.g., Lumosity)
to asking the user to complete a questionnaire during onboarding about • Users can make identity commitments in the form of career goals
their current state and their desired outcome (Feastr; Villalobos-Zúñiga (commitment making);
and Cherubini, 2020). In addition, typing goals has been found to in­ • Users are encouraged to explore in-depth these career commitments
crease precision in expression, deeper thinking, and accountability, thus (exploration in depth);
an effective way of promoting setting of personally meaningful high

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• Users can change their commitments (identification with


commitment);
• Users are prompted to type their goals instead of selecting from a
predefined list (encourage accountability, precision of expression,
awareness, and setting of personally meaningful goals);
• Users are encouraged to set meaningful high goals through reflective
questions in the form of goal appraisals (e.g., perceived difficulty,
perceived novelty, resource allocation, performance orientation, and
mastery orientation);
• Users are sent reminders to stay on track with their goals;
• Users can actively self-track their goal pursuit through a journal
(which has been previously found to combat rumination, promoting
self-awareness and deeper thinking);
• Users can review their history of past use (enabling documentation of
activities, self-reflection, self-diagnosis, and better aligns the expe­
riencing self with the remembering self);
• Users are encouraged to focus on their subjective experience;
• Users can easily use the app without external guidance.

5. The Design and Implementation of the InstaGoal App

Building upon the requirements outlined in the previous section,


InstaGoal was designed as a daily self-tracking app for monitoring per­
sonal career goals with the aim of enhancing young adults’ identity
commitments. The app was developed for the Android Operating System
and distributed on Google Play. InstaGoal’s name expresses how easy it
is to set and monitor goals using the app, it seems ‘instant’. The app
features several core components: goal-setting (Figure 1), goal ap­
praisals (Figure 2), goals dashboard (Figure 3), goals history (Figure 4),
Figure 2. Goal Appraisal Screen.
and journal (Figures 5 and 6).
An important general requirement for the app was to be easy to use
without external guidance. In order to achieve this, we focused on
creating a streamlined First-Time User Experience (FTUE), designed as a
step-by-step process which gave all the necessary information about
how to use the app and took the user through the core loop of setting,

Figure 3. Goals Dashboard.

appraising, and monitoring a career goal. When starting the app for the
first time, three information screens displayed in sequence informed the
user about the app. Next, users were asked to type their first career goal
Figure 1. Goal Setting Screen. and to appraise it on five different dimensions (perceived difficulty,

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Figure 4. Goals History Screen. Figure 6. Journal Entry Screen. Note. For the purpose of this paper the app
images have been translated into English.

monitoring of the goal. After setting the first goal, the app automatically
switched to the journal dashboard where users could type about any
thoughts, feelings, challenges, or accomplishments related to their goal.
The first time this screen was shown, users were informed about the
purpose of the journal and were encouraged to visit the page often. This
was also the moment when the navigation tabs of the app became
available to the user.
InstaGoal’s main navigation was done through always visible and
accessible tab bars positioned at the bottom of the screen, allowing users
to quickly switch between the goals and journal sections of the app. Each
tab included an icon and the name of the section. The active tab was
highlighted with a brighter tone and its title was also displayed in the
header of the page to help direct the user.
The central component of the InstaGoal app was the “Goals Dash­
board”. From here participants could set, appraise, change, and view
their career-related goals (Figures 1, 2, 3). A two-step process was
employed for goal-setting. First, users were prompted to type a self-
relevant goal on a dedicated page. This design choice was deliberately
made to enable users to set personally meaningful goals and not to
choose from a predefined list of potentially less relevant goals for the
user, facilitating commitment-making. This design decision should
further motivate users to pursue their goal. As pointed out in Kocielnik
et al.’s (2018) study, typing promotes better precision regarding
expression and deeper thinking. At the same time, this activity drives a
sense of commitment and responsibility, while also serving as a mental
note (Kocielnik et al., 2018). Second, immediately after setting the goal,
users were asked to appraise it on five different dimensions (i.e.,
perceived difficulty, perceived novelty, resource allocation, perfor­
Figure 5. Journal Dashboard. mance orientation, and mastery orientation; Negru, 2009). Previous
research from HCI highlights that asking reflective questions may aid
perceived novelty, resource allocation, performance orientation, and people in clarifying their underlying motives and goals and thus, it en­
mastery orientation). During the FTUE, the navigation buttons between hances motivation (Fleck and Fitzpatrick, 2010; Lee et al., 2015). The
the different sections of the app were removed to focus the entire choice of goal appraisals is grounded in psychology theories regarding
attention of the user on the core loop of setting, appraising and goal-setting and motivation and were selected to guide the users in

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setting higher goals (Elliot and Friedman, 2007; Emmons, 1986; Little, variables was employed. Upon entering the study, participants were
1983, 2007). informed that they would need to use a mobile app and fill out an online
On subsequent uses of the app, the “Goals Dashboard” reminded questionnaire before using the app (T1) and after four weeks of app use
participants of their current goal (written in the center of the screen) and (T2). The study was introduced as investigating how young adults set
allowed them to reassess or change the goal by clicking the “Change and track their career goals using a mobile app. Participants were asked
Goal” button in line with their current identification with commitment. to use the various app features (e.g., goal-setting, goal appraising,
This button was conveniently placed in the lower part of the screen to be journal, log of past use) whenever they observed changes in their goal
easily reachable on larger smartphones with the thumb. The “Goals pursuit or when receiving push notifications. Participants were assured
Dashboard” also included a “Goals History” page, which gave partici­ that all their data was kept private and anonymous. Also, they were
pants the option to visualize their log of past goals. This feature was informed that they could withdraw from the study at any time. More­
designed to enable users to reflect on their past activities, which was also over, participants were encouraged to contact the research team by e-
recently supported by Villalobos-Zúñiga and Cherubini’s (2020) sys­ mail for any additional clarifications.
tematic review of mobile apps. After giving their informed consent, participants received a unique
In addition to the “Goals Dashboard”, InstaGoal also featured a code, which was used to link their app use with the data collected in the
“Journal Dashboard”. The journal encouraged users to record, visualize, online questionnaires. Next, participants were invited to complete the
and reflect on their thoughts, feelings, behaviors, challenges, and ac­ T1 questionnaire consisting of demographic information and the Di­
complishments related to their career goals, facilitating subjective self- mensions of Identity Development Scale (DIDS, Luyckx et al., 2006,
tracking. This section helps young adults document their progress and 2008). Upon completing the questionnaire, participants received access
self-diagnose potential failures in their goal-pursuit (Rooksby et al., to download and install the mobile app and were asked to use it for the
2014). Through journaling, young adults were encouraged to explore in next four weeks. Participants were reminded every week through push
depth their career goals. In addition, journaling was also employed to notifications to monitor their goals. The goal monitoring consisted of
impede the maladaptive process of ruminative exploration (King, 2001; setting personally relevant goals, appraising those goals on different
Pennebaker, 2003; Teismann et al., 2014). In InstaGoal, through the dimensions (i.e., perceived difficulty, perceived novelty, resource allo­
“Journal Dashboard”, young adults could attach journal pages to their cation, performance orientation, mastery orientation), and writing in
goals. Each page contained a user-typed title and description and an the journal about thoughts, feelings, and challenges related to these
automatically generated timestamp. The timestamp was used to visu­ goals. After four weeks of use, participants completed the T2 question­
alize the pages in chronological order, facilitating the creation of iden­ naire consisting of the same identity processes scale as the T1 ques­
tity narratives, while the typed title and descriptions afforded the tionnaire. Data collection took place in April-May 2017, the first date
tracking of subjective experiences going beyond mere numbers. representing the login of the first participant and the latter the closing
Push notifications were employed to remind users to engage with the period of the last participant.
app. The reminders were designed to keep users on track with their goals The T1 and T2 identity process measurements were compared to gain
and had the message “How is your goal pursuit going?”. When the insight into the extent to which the use of InstaGoal contributes to im­
message was clicked, InstaGoal would open with the “Goal Dashboard” provements in identity commitments (RQ1). To better understand how
allowing the user to quickly reassess their goal or change it if they no appraising career goals in InstaGoal related to identity processes (RQ2),
longer identified with it. In addition, the journal was also only one tap the goal appraisals from InstaGoal were analyzed in relation with the T1
away. and T2 identity processes measurements. A thematic analysis using the
goals and journal entries was employed to tap into how young adults use
6. Methods InstaGoal’s features to define, pursue, monitor, and subjectively expe­
rience their career goals (RQ3).
6.1. Participants
6.3. Measures
The sample for this exploratory study initially consisted of 55 young
adults from North-Western Romania. The inclusion criteria were: 18-25 6.3.1. Identity development
age interval (specific to the young adulthood period) and owning a The Romanian version (Negru-Subtirica et al., 2016) of the 25-item
smartphone capable of running the app (e.g., Android OS). Based on the Dimensions of Identity Development Scale was used (DIDS, Luyckx
inclusion criteria, a final sample of n = 25 participants (n = 20 female; et al., 2006, 2008) to assess five identity processes: commitment making
Mage = 22.8, SDage = 2.12) was selected. Participants were recruited (e.g., “I have decided on the direction I want to follow in life”; 5 items),
through a convenience sampling method by online dissemination of the exploration in breadth (“I think about the direction I want to take in my
announcement of the research to study groups of university students at life”; 5 items), ruminative exploration (“I keep looking for the direction I
bachelor and master levels. Thus, the recruitment was not based on the want to take in my life”; 5 items), identification with commitment (“Plans
membership to a particular group of trackers who usually include people for the future offer me a sense of security”; 5 items), and exploration in
with experience in such technologies (e.g., Quantified Self Community), depth (“I think about the future plans I have made”; 5 items). Partici­
but rather from a general student population. This is particularly pants responded to each item on a scale from 1 (completely disagree) to
important, as previous studies have usually employed people with prior 5 (completely agree). High scores reflect high levels of the associated
experience, for example professional athletes or runners (Attig and identity process. Exploration in breadth, commitment making, explo­
Franke, 2019; Choe et al., 2014; Fritz et al., 2014; Li et al., 2010). ration in depth, and identification with commitment are regarded as
However, prior experience with self-tracking was not explicitly assessed. adaptive processes of identity formation, while ruminative exploration
Additionally, we acknowledge that the convenience sampling method represents a maladaptive identity process (Luyckx et al., 2008). Cron­
and the elimination of non-Android users limit the generalizability of bach’s Alphas for the five subscales ranged between .73 and .93 at Time
our results. 1, and between .68 and .91 at Time 2.

6.2. Procedure 6.3.2. Career goal appraisals


When setting goals in the InstaGoal app, participants were asked to
To gain insight into how the mobile app would support young adults’ type their current career-related personal goal. After setting the goal,
identity processes, a within-participants design with the assessment they appraised it by answering one question for each of the following
times as independent variable and the identity processes as dependent dimensions: perceived difficulty (i.e., ”How hard is it for you to achieve

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C. Timar-Anton et al. International Journal of Human - Computer Studies 151 (2021) 102642

this goal?”), perceived novelty (”How different is this goal compared to their goals and considered their commitments as more aligned with their
other goals that you have previously pursued?”), resource allocation values and beliefs. However, those results can only be interpreted as a
(”How much time, energy and resources do you allocate to pursue this preliminary insight due to the lack of a control group.
goal”), performance orientation (“To what extent do you compare your­
self with others [colleagues, friends, family] when pursuing this goal?”),
7.2. RQ2: Is the use of InstaGoal app to appraise personal goals related to
and mastery orientation (i.e., ”To what extent do you improve your
identity processes?
abilities and knowledge through the pursuit of this goal?”). Asking
people their motives for engaging in an activity triggers their underlying
To investigate RQ2, the goal appraisals from the app were correlated
motivations (Lee et al., 2015). Assessment of each goal dimension was
with the identity process measurements. Because the number of mea­
conducted on a 6-point Likert-type scale, where 1 indicated low levels
surements for goal appraisals was not equal among participants, with
(e.g., “Very low difficulty”) and 6 indicated high levels (e.g., “Very high
some participants using the app more intensely than others and at
difficulty”) of each goal appraisal. The goal appraisals were part of The
different times of day, we computed one average score for each goal
Personal Goal Investigation Procedure (PGIP), which was developed and
appraisal (i.e. perceived difficulty, perceived novelty, resource alloca­
tested on a population of adolescents and young adults (Negru, 2009).
tion, performance orientation, mastery orientation) for each participant.
The PGIP has been constructed based on the theoretical and methodo­
We then assessed if the data is suited for Pearson correlations by
logical guidelines proposed by Emmons (1986), Little (1983, 2007), and
screening for outliers and conducting a Shapiro-Wilk test for normality.
Elliot and Friedman (2007). The appraisals cover structural goal char­
The Shapiro-Wilk test was significant for resource allocation (p = .034)
acteristics through the first two questions and process-relevant facets,
and close to significance for mastery orientation (p = .052), thus the
tapping into the achievement goal orientations of mastery and perfor­
normality assumption for the two goal appraisal dimensions was not
mance through the latter three questions.
met. Thus, after the preliminary analyses were completed, non-
parametric Spearman correlations were conducted instead of Pearson
7. Results
to test linear relationships between identity processes and goal ap­
praisals (Table 4). Results indicated that performance orientation was
7.1. RQ1: Does the use of a self-tracking app (i.e., InstaGoal) contribute
positively related to ruminative exploration (rs(25) = .53, p < .01) and
to improvements in identity commitments?
exploration in depth at T2 (rs(25) = .59, p < .01). These results imply
that after using InstaGoal, young adults who tended to set goals focused
The data used in the analysis of RQ1 consisted of the Dimensions of on achieving a higher performance rather than mastering a particular
Identity Development Scale (DIDS) before using the InstaGoal app (T1)
career topic, tended to exhibit recurrent doubts and worries about their
and after 4 weeks of app use (T2). The five identity processes were career goals, but also explore more.
modeled as dependent variables and time (T1, T2) as independent var­
iable. First, we computed the scores for each of the five identity pro­
cesses (i.e., commitment making, exploration in breadth, ruminative 7.3. RQ3: How do young adults use InstaGoal’s features to define, pursue,
exploration, identification with commitment, exploration in depth) at monitor, and subjectively experience their career goals?
T1 and T2 from the DIDS scale. Second, we calculated the internal
reliability of the scale for the five identity processes at T1 and T2 (see To answer RQ3, a deductive (i.e., top-down or theory driven) The­
Table 1). Third, we checked if all the assumptions for conducting a one- matic Analysis (TA) of the self-set goals and journal entries was con­
way Repeated Measures Multivariate Analysis of Variance (RM-MAN­ ducted. Personal goals were analyzed on two dimensions: goal content
OVA) were met. Thus, we checked the data for univariate and multi­ and goal characteristics (Austin and Vancouver, 1996). Our approach
variate outliers, we performed the Shapiro-Wilk test for normality, and was informed by Braun and Clarke’s (2006) guidelines for conducting
Pearson correlations to identify linear relationships between the TA. The employed process included the following stages: (a) the goals
dependent variables (Table 2). Finally, we performed a RM-MANOVA to and journal entries were read thoroughly several times to prompt
evaluate whether the identity processes improve after using InstaGoal. A familiarization with the data and preliminary ideas were highlighted;
significant effect was found, Pillai’s Trace = .46, F(5,20) = 3.38, p = (b) initial codes were created around the contents of the goals and
.022, η2 = .46. A series of five repeated measures analysis of variance journal entries by two coders (i.e., the first and second author) inde­
(RM-ANOVA) on each of the dependent variables was conducted as a pendently, attaching data that was representative for each code; (c) to
follow-up to the RM-MANOVA (Table 3). The results showed that enhance reliability, disagreements were solved through discussion
commitment making (F(1,24) = 7.06, p = .014, η2 = .23) and identifi­ among the authors; (d) codes were organized and grouped to form initial
cation with commitment (F(1,24) = 13.09, p = .001, η2 = .35) increased themes; (e) the initial themes were revised and a thematic map was
after using the app. These results provide an indication that after using generated (see Figure 7). Next, we detail the main themes with examples
the InstaGoal app for four weeks, participants were more secure about translated into English from the goals and journal entries written by
participants. The text excerpts are accompanied by the participant’s

Table 1
Descriptive and reliability statistics.
Cronbach’s alpha Descriptive statistics

T1 T2 T1 T2

M SD M SD

Commitment making .94 .82 3.82 0.90 4.12 0.63


Exploration in breadth .75 .74 3.78 0.55 3.82 0.69
Ruminative exploration .91 .91 2.67 1.02 2.58 1.05
Identification with commitment .88 .91 3.90 0.72 4.14 0.73
Exploration in depth .74 .69 3.23 0.70 3.22 0.72

Note. T1 = measurement before using the app, T2 = measurement after using the app; M = mean, SD = standard deviation.

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Table 2
Pearson correlations between identity processes before and after using the app.
1 2 3 4 5 6 7 8 9

1. T1 Commitment making –
2. T1 Exploration in breadth -.01 –
3. T1 Ruminative exploration -.67** .43* –
4. T1 Identification with commitment .82** -.15 -.71** –
5. T1 Exploration in depth -.18 .61** .58** -.32 –
6. T2 Commitment making .79** .03 -.58** .79** -.32 –
7. T2 Exploration in breadth .04 .48* .23 -.09 .41* -.13 –
8. T2 Ruminative exploration -.47* .36 .82** -.64** .59** -.52** .54** –
9. T2 Identification with commitment .77** -.29 -.75** .89** -.43* .81** -.30 -.76** –
10.T2 Exploration in depth -.09 .56** .41* -.23 .61** -.20 .66** .65** -.42*

Note. T1 = measurement before using the app, T2 = measurement after using the app.
*
p < .05
**
p < .01.

code ranging from p1 to p25 to ensure anonymity.


Table 3
Repeated measures ANOVAs.
7.3.1. Dimension 1: Goal Content
Identity processes ANOVA Three main themes pertaining to goal content were uncovered: pro­
F(1,24) p η2 fessional development, university-related, and work-related.
Commitment making 7.06 .014 .227
Exploration in breadth 0.14 .711 .006 7.3.1.1. Professional Development. For some participants, their career
Ruminative exploration 0.49 .490 .020 goal was related to preparing for admission in a professional develop­
Identification with commitment 13.09 .001 .353
ment program: “to study civil law for the admission at the National
Exploration in depth 0.016 .900 .001
Institute of Magistracy” (p15). For others, professional development was
reflected by engaging in volunteering activities: “engage in volunteering

Table 4
Spearmans’s rho correlation results DIDS T1, T2 and Goal Dimensions.
Perceived Difficulty Perceived Novelty Resource Allocation Performance Orientation Mastery Orientation

T1 CM .12 .14 .20 -.1 -.00


T1 EB .11 -.06 -.19 -.03 .09
T1 RE .25 .09 -.17 .36 -.01
T1 IC .05 .12 .17 -.26 -.06
T1 ED .31 .14 .09 .32 .20
T2 CM .20 .24 .00 -.30 -.17
T2 EB .20 .16 -.35 .36 .07
T2 RE .17 .18 -.15 .53** .11
T2 IC .06 .10 .07 -.32 -.16
T2 ED .17 .31 -.10 .59** -.14

Note. T1 = measurement before using the app, T2 = measurement after using the app; CM = Commitment making, EB = Exploration in breadth, RE = Ruminative
exploration, IC = Identification with commitment, ED = Exploration in depth.
**
p < .01.

Figure 7. Thematic Map.

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activities for disadvantaged children” (p23). Participants also saw their achieved much more than I already planned for” (p11).
career-related goals as a means for raising professional visibility:
“obtaining an academic achievement by being accepted at a conference 7.3.2.4. Performance Orientation. When the participants set their goals,
[…]” (p21), “to finalize the paper for [the conference in] Bistrita” (p2), they sometimes specified different criteria for goal completion. These
or “to write at least a 1000 thousand words article on my blog” (p11). ranged from self-others comparison, for example: “[my goal is] to study
The goals also included aspects related to establishing daily routines and for the upcoming exam and be the best” (p12), objective measurable
improving work ethic: “waking up early to be able to start working at 8 goals “to get at least an 8 at the pharmacology exam” (p13), or vaguely
am every day” (p1) or “reading at least 10 pages from a book per day” framed “to get high grades during the exam period” (p5).
(p9).
8. Discussion
7.3.1.2. University-Related. As several participants were students in the
final year of bachelor or master levels, most of their career-goals focused 8.1. Commitment Making and Identification with Commitment Increased
on exam preparation, reading mandatory course materials, or working After Using the InstaGoal App
on assignments. Also, these goals were often linked to the upcoming
exam period: “to start working for the final semester projects and pre­ The quantitative results of the study suggest that the processes of
pare for exams” (p6), “to finish reading my immunology book” (p3), or commitment making and identification with commitment increased
“to pass all my current and failed exams” (p18). In addition, participants after using the app for four weeks. These results provide indication that
were also preoccupied with preparing their thesis: “to write 5 pages for the app might have helped young adults set meaningful career goals
my thesis” (p4), “to finalize the theoretical section for the thesis” (p14), which better aligned with their values and beliefs system, leading to
“to write the introductory section for my thesis” (p24), or “to present to becoming more certain about their future career plans. This result builds
my supervisor the last chapter I wrote for my thesis” (p10). upon Sharon and Zandbergen’s findings (2017) who through a quali­
tative approach found that self-trackers construct their identity by
7.3.1.3. Work-Related. Although most participants were still enrolled in crafting a personal narrative based on the meaning derived from their
university studies, some of them were already actively engaged in the self-generated data. In our case, InstaGoal was designed to facilitate the
job market by exploring their future options (e.g., “analyze my career setting of meaningful high goals using reflective questions about the
options as a clinical psychologist”; p21), searching for jobs (e.g., “to find underlying motivations of setting the goals, in line with Lee et al. (2015)
work”; p8), applying for work online (e.g., “to bid on two UpWork and through subjective self-tracking. We believe that by providing
projects daily”; p1), or starting a new job (e.g., “to transition well into young adults with the necessary tools for self-tracking, namely a goal
the new team”; p25). For participants who were already employed, goals history and journal, they could better diagnose what aspects of their goal
focused more on job-related tasks: “to outperform my target at my new pursuit should be optimized (Rooksby et al., 2014) and hence set sub­
job” (p25) or “organize the SAP training for the new employees” (p14). sequent goals which are better aligned with their values and capabilities.
This is also in line with Doherty and Doherty’s (2018) work on the three
7.3.2. Dimension 2: Goal Characteristics selves. Possibly, by providing the necessary tools to record their
Pertaining to goal characteristics, four main themes were uncovered: thoughts, feelings, and beliefs related to the pursued career goal in real
time framing, goal status, goal-related affect, and performance orientation, time, and later use this information to self-reflect, the dissonance be­
defining process-relevant aspects of the career-goals set by the tween the selves is reduced, resulting in better, more aligned goals
participants. (Doherty and Doherty, 2018). Moreover, it is important to note that
changes associated with the use of InstaGoal app were found on both
7.3.2.1. Time Framing. Participants’ goals included a time-frame for cycles of identity development, namely identity formation (i.e.,
goal completion. For example, “to prepare myself for the CSR course commitment making) and identity evaluation (i.e., identification with
project presentation on Friday” (p6) or “to publish a version of the app commitment). This points to the fact that the app might have helped
until 15 of May” (p1). young adults not only to strengthen their commitment to goals, but also
that these goals were in fact evaluated as self-meaningful, as their
7.3.2.2. Goal Status. Some participants used the journal to assess their identification with commitment also increased.
progress while pursuing their goals. For example, they reported if the
goal was achieved “I read the vices of consent from the civil law manual” 8.2. Exploration In-Depth, Ruminative Exploration, and Performance
(p15), overachieved “I read the book and I also took notes for the exam. Orientation
[…]” (p3), partially achieved “Today I have only found one job offer on
UpWork which I liked” (p1), still pursued “I have started working on the The quantitative analysis also found positive correlations between
projects, but there is still work left” (p6), or not achieved “I have not the performance orientation goal appraisal and the identity processes of
read anything today” (p9). exploration in depth and ruminative exploration, after using the app.
This result might be explained by the fact that exploration in depth in­
7.3.2.3. Goal-Related Affect. During goal pursuit, some participants volves consulting with others about the commitments one has already
used the journal to express subjective experiences related to their goal made to gain a deeper understanding (Luyckx et al., 2006). Ruminative
striving, most often related to their success or failure. Our data reflected exploration has been previously found to be linked with performance
dichotomous emotional valence, namely satisfaction “I finalized the goals (Flunger et al., 2016), which in turn revolve around comparing
paper and I am very satisfied about the results” (p2) and dissatisfaction one’s results on a goal with others’, providing precedent to our findings.
“I overcame one exam, but I did not study enough, and I am not content In the next section, we will discuss the results of the thematic analysis
with myself. Tomorrow, I have another exam and still did not study and will look at the content of the goals in more detail, focusing on the
enough […]” (p18). Also, some participants wrote about motivational tendency of some participants to set performance-oriented goals.
aspects “To become what we want to be or what we could be is all that
matters” (p13) or about their underlying beliefs for not achieving the
8.3. How do young adults use InstaGoal’s features to define, pursue,
desired outcome “I have read a quarter of the book. From Friday I felt
monitor, and subjectively experience their career goals?
sick and it was my excuse for sleeping all day.” (p20), “Today I made use
of the learnt principle, I had an insight about positive thinking, and I
To better understand if InstaGoal’s features were used as intended

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and how they could be improved in the future, a thematic analysis was (Doherty and Doherty, 2018).
conducted on the self-set goals of the users and on the journal entries. Fourth, through our thematic analysis we observed that young adults
We charted users’ subjective experience of goal-setting, in order to track linked their most meaningful goals to emotional experiences. The the­
goal themes that can inform future versions of the app. More specif­ matic analysis also revealed that young adults used the app to track a
ically, we aimed at depicting a preliminary exploratory thematic map of variety of goals, ranging from short-term tasks related to work or their
young adults’ career goals, which can inform the development of university studies to long-term career milestones, such as getting their
personalized tips for career goal management for future versions of the first job or completing their studies. Therefore, the results indicate that
app. We looked at young people’s goals and journal entries attached to online self-tracking apps, such as InstaGoal, may be used by young
their goals on two dimensions: goal content and goal characteristics. The adults as an aid in addressing offline developmental tasks (i.e., preparing
goal content revealed that young adults viewed their careers as some­ for a career or finding a job). For this reason, HCI research should
thing that can be constantly improved by tweaking their habits, rou­ consider further investigating identity processes in relation to digital
tines, and engaging in experimenting different work roles. Goals were technologies, potentially resulting in the creation of career counseling
related to young adults’ university studies, work- related tasks, and apps.
professional development. From a goal characteristic perspective, we
identified that some participants set performance-oriented goals where 8.5. Limitations and Future Research
the desired outcome was sometimes measurable (e.g., getting over 8 at
an exam), sometimes focused on comparing oneself with others (e.g., be This exploratory study constitutes a first step towards designing a
the best), but sometimes also vague (e.g., get a good grade at an exam). self-tracking app for strengthening young adults’ identity commitments,
As psychology theories on goal-setting (Latham and Locke, 2007) yet we recognize that the approach of the study has several limitations.
emphasize that people perform better on well-defined high goals, a more First, even though young adults’ commitments were stronger after the
refined version of the app could consider features that would help young app use period, the study can only report indications that InstaGoal app
adults define their goals even better, possibly including tips or reflective strengthened the identity commitments of young adults, due to the lack
questions about measurable success criteria for the goals. Additionally, of a control group. Second, some features of the app such as setting goals
the thematic analysis revealed that young adults used the journal to and journals can also be afforded by a low-tech solution such as a
track their progress, write down about the status of their goals, and physical pen-and-paper journal. The present study did not compare the
sometimes write about their feelings related to the goal pursuit. These efficacy of the app with a low-tech solution, but even if no significant
results showed that the journal was used both to track progress related difference was found, given that young adults use smartphones exten­
feelings associated with their goal pursuit (i.e., satisfaction or dissatis­ sively (Gardner and Davis, 2013; Livingstone, 2011; Third et al., 2017;
faction), but also objective measures of progress. Writing about objec­ Turkle, 2017), an app should at least be more convenient. Third, the
tive measures of progress might have helped young adults boost their present study used a convenience sampling method which resulted in a
commitments by making them feel more accountable for their goal mostly female distribution of students all using Android smartphones.
pursuit. This idea is also supported by the fact that the feelings of Thus, the results cannot be generalized, as we do not know if the findings
satisfaction or dissatisfaction were expressed in the same journal entries would be the same on different distributions of young adults (e.g.,
where progress, goal achievement, or goal failure was reported. These non-female, non-students, or iOS users). Fourth, the requirements for
feelings were reported by young adults in conjunction with higher, more the design of the app were theory-driven and decided by the research
personally meaningful goals, which is in line with psychology findings team without being validated through a user-centered design method­
that outline that high and meaningful goals bring more satisfaction ology, such as an iterative process where user feedback would be inte­
when achieved than lesser goals (Wiese and Freund, 2005). grated into the app’s design (Albert and Tullis, 2013). Also, the study did
not employ any methods of assessing which requirements or features
8.4. Theoretical and Practical Implications for HCI were the most important for achieving the goal of the study. Thus, the
guidelines for design put forward by this study should be viewed only as
Considering the previously discussed results, the present study brings a starting point with more work needed to refine them.
important theoretical and practical contributions to the field of HCI. In light of the outlined limitations, future studies could improve on
First, it brings into the attention of HCI the dual-cycle model of identity this work by employing an iterative user-centered design approach to
construction (Luyckx et al., 2006, 2008), which can be used as a refine and validate the guidelines put forward by the present study.
framework for investigating the influence of apps or other apparatuses Additional work could include employing interviews or focus groups
on individuals’ personal identity. Through the DIDS scale (Luyckx et al., with the app users and applying established usability assessments such
2006, 2008), this quantitative framework can be added to the existing as the USE Questionnaire (Lund, 2001), or reaction cards (e.g.,
toolset of qualitative methodologies already used in the HCI field to ASSURANCE; Veral and Macías, 2019) to further iterate and refine on
investigate the self in relation to computers. Second, using DIDS to test the design. In addition, a more diverse sample could be used to explore if
InstaGoal, the present study provides indication that apps may be different requirements should be considered for different user de­
created to help young adults develop their identity. mographics. The results of the present study did not find any significant
Third, the requirements for designing apps for identity elaborated changes in identity exploration after using the app, thus a future study
during this study can be used as a starting point by other researchers or might also be interested in investigating how apps could be designed to
developers interested in this field. With respect to designing apps also facilitate identity exploration and not only identity commitments.
focused on increasing identity commitments, it is important to include In the present study, mastery or performance motivations for pursuing
features that enable users to self-reflect and think deeper about their career goals were only employed as goal appraisals to facilitate deeper
motivations when setting a goal. In our case, we asked young adults to thinking when setting goals. Future studies might want to expand on this
type and appraise their goals during goal commitment, to help them by creating features specifically designed to encourage users towards a
think deeper about the goal, thus filtering out meaningless alternative mastery or performance orientation for learning goals (Latham and
goals and focus on higher goals. In addition, InstaGoal featured a journal Brown, 2006; Latham and Locke, 2007). Additionally, the present study
both to record young adults’ thoughts, feelings, and beliefs in real time only investigated creating apps for the career identity domain, leaving
and to provide the ability to read through and review the contents of the other domains such as romantic-relationships, family, friendships,
journal and goal history at any later time. This was designed to afford educational, political, religious, or spiritual identity not investigated.
self-tracking and self-reflection and is in line with theories about the Future studies could attempt to investigate if apps for other identity
dissonance and drive to reduce dissonance between the three selves domains need to consider different design requirements or approaches.

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Funding: This work was partially supported by grants of the Roma­ Kroger, J., Martinussen, M., Marcia, J.E., 2010. Identity status change during
nian Ministry of Education and Research: Babes-Bolyai University adolescence and young adulthood: A meta-analysis. Journal of Adolescence 33,
doctoral grant 17300/14036/1.10.2018 and CNCS - UEFISCDI grant PN- 683–698. https://doi.org/10.1016/j.adolescence.2009.11.002.
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