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Case 3 Presentation Group 6
Case 3 Presentation Group 6
What is
Credible online sources
social listening?
Phone Teenager(s)
Social listening tool,
Salesforce Social Studio
Text(ing)
Drowsy #ItCanWait
Critical Factors
Critical Factor 1: Naivety
55%
of teens text & drive
to update parents
37%
of teens text & drive
to make plans
Critical Factor 2: Social Studio Posts
Critical Factor 3: Fear of Missing Out (FOMO)
⇨ “Always-on” lifestyle
34%
of teens take their eyes off the
road to see phone notifications
88%
of teens act on
these notifications
DD = Distracted Driving
THANK YOU.
Any Questions?