Professional Documents
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According to a survey from STR, the revenue value of hotel food and beverage (F&B) activities
climbed by 4.9 percent over the calendar year 2017. Bangladesh's minimum 5-7 lakhs a month
for a General Manager, with the amount varying depending on the type of hotel or brand. There
are certain restaurant in Bangladesh that give an average of 5 lakh rupees per month, and there
are those that provide as much as 6 or 7 lakh rupees per month. The capacity to clearly
comprehend what it takes to create delighted, loyal consumers is critical to achieving success in
Five hotels were compared in terms of customer satisfaction based on the following factors:
location, sleep quality, rooms, service quality, value for money, and cleanliness as evaluated by
travellers. Using perceptual maps of five prominent hotels in the Singapore market, the primary
goal of this study is to compare the servicer quality of the hotels under investigation. The
purpose of this study is to attempt to provide answers to the following questions: Statistical
approaches are used in this research to compare how consumers rank various hotels around the
country. It was decided to use data from an internet service, Trip Advisor, to analyse and
compare customer evaluations on five different hotels. We create perceptual maps based on the
findings of the principal component analysis (PCA) to demonstrate and compare how the five
hotels differ on the six criteria. Perceptual maps were created using a combination of up to two
variables (attributes) in order to infer information about the location of five distinct hotels. It was
determined that two variables were the most important drivers of the landscape for the hotel
industry: 'Quality of Stay' and 'Accessibility and Environmental Conditions.' Based on the
feedback and ratings received from customers, suggestions for management changes were made.
This study will assist marketers of hotels and hotel managers in increasing the levels of
satisfaction of travellers, as well as in better understanding how the hotels vary and where
vs
Five Star Restaurant Local Restaurant
Amari Dhaka (House No, 47 Rd No 41, Abdullah hotel (Near Dhaka university )
Dhaka 1212)
Targeted customer : upper middle class Targeted customer : middle class, below
Someone goes on a wonderful vacation but does not publish images of it on social media, does
the trip actually take place or was it a hoax. Despite the fact that we're being facetious, individual
guests will enjoy the chance to snap a memorable photo at hotel, which they can then share with
their friends and family. When these photographs are shared on social media platforms such as
Facebook, Twitter, and Instagram, they act as free advertising for your property.its a great benfit
for Five star rated restaurant . The Amari dhaka for example, allows guests to take a photo with
one of the Red Sox's three World Series trophies, which are on display in the lobby.
On the other hand ,Hiring and maintaining high-quality kitchen and service employees is a
difficult task for any restaurant owner or manager. Managers and front-line staff are stressed out
by the fast-paced atmosphere, unpredictable hours, client demands, and the tension that comes
with being under time constraints. Many restaurants see high turnover as a result of this, further