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Information systems

Operations and
Maintenance
Introduction to Information Systems
What is an Information System?

A collection of components that work together to


provide information to help in the operations and
management of an organization.
Information System

People – to help support decision


making, coordination, control,
analysis, and visualization in an
organization

Process – collects, An Technology –


Information
processes, stores, hardware, software,
System has
and disseminates all 3 and networks that
information dimensions support the business
working processes and people
together
Components of an Information System

• Hardware – Equipment such as computers Technology


Related
• Software – Instructions for the equipment
• Stored Data – Facts stored in the system
Roles
• Personnel – People who operate the system
• Procedures for the people to follow
Information System History

1950 - 1960 1970 - 1980 Mid 1990s Post early


Mid 1980s to
• Mainframes • First early 1990s to early 2000s
• Manufacturing microcomputer 2000s • Web 3.0
(PC) • Client Server
Resource • World now
Planning • Windows • Networking Wide Web • Mobile
Systems operating system • ERP Computing
• Cloud
Computing
Examples of Information Systems

• Inventory control system


• Order entry system
• Production scheduling system
• Transaction Processing System
Information Systems in Organizations

The table below shows a small list of information systems you can
find in a variety of businesses:
Organization Purpose Description
American Apparel Point-of-Sale (POS) System POS data (the data recorded when merchandise is sold) is integrated with an
inventory database, so more merchandise can be ordered.
Orange County Employee Hiring System Web based system that posts job opportunities and lets people apply online.
Department of Education Hiring systems often filter resumes using the digital keywords from the
online application. Hiring systems also manage the application through the
hiring process.
Sales Dashboard Sales Dashboard The digital dashboard gives a quick view of revenue earned this year
compared to last, number of new leads generated, top 5 products, sales per
rep and regional sales.
Sports Analytics Any professional team Consultants and specialists to look at various data to make a team more
successful and recruit players that add to the team’s success.
Coursera.com Online education. “Take the world’s best Video lectures and online assignments are offered for free. It costs a
courses, online, for free.” nominal fee for a certificate of completion.
Boeing Corporation SAP System Integrated enterprise-wide information system that handles procurement,
manufacturing, marketing, sales, employee benefits, accounting, finance…and
just about every business function you can think of.
Obamacare National healthcare system for the Individual exchanges for each state in which people are required to register
United States to insurance.
Waze.com Geographic information system. App that provides mapping, traffic reporting and routing to avoid traffic.
WireShark Network Analyzer Software that helps users to examine network traffic to identify problems.
AS-Software.com Sonograms (ex. Seeing a fetus inside the Specialized software for ultrasound reporting and image management,
mother’s womb) reporting and consultation.
Types of Information Systems

Personal information systems


• Word Processing
• Spreadsheet or financial analysis
• Database
• Graphics or presentation software
Workgroup information systems
• Electronic mail (e-mail)
• Local area network (LAN)
Types of Information Systems

Organizational information systems


• Mainframe computers
• Wide area network (WAN)
Interorganizational information systems
• Electronic Data Interchange (EDI)
• Electronic Funds Transfer (EFT)
Global information systems
• Production scheduling system

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