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3.The logical way of grouping files and storing it in a particular location is achieved through the concept
of
• Alias
• Directory
• Group
• History
4.If the browser is loading web pages very slowly, then which of the following actions will not improve
browser performance?
• Installing antivirus
• Win + R
• Win + P
• Win+C
• Win ++
6.An example of a Virtual Machine is
• los
• UNIX
• LINUX
• VMware
7.in Windows operating system, what normally happens if you press the F1 key when a program is
running?
• Memory Cache
• Windows Explorer
• R11
• R45
• R12
• R44
11. Choose the correct statement(s) regarding ' MAC Address
1) MAC addresses are unique in nature.
II) MAC addresses are stores in the ROM of the network adapter card
12.Which one of the following is not the same as the other three?
• MAC address
• Hardware address
• Physical address
• IP address
• 15 bits
• 32 bits
• 128 bytes
• 64 bits
14. You would like to check the IP address of your computer and you also want the MAC address of the
computer displayed with the same command. What command would you use?
• Nslookup/config
• Telnet/at
• Ipconfig /all
• Getmac / Ip
• A hardware device that connects dissimilar networks, such as Cat 5 cabling and FDDI
• A software system that can translate between dissimilar networks such as Ethernet and Token
Ring
• A network host that can forward LAN-based email messages onto the Internet, after
repackaging them into the SMTP format.
• A network host that reads the source and destination addresses in the packet header and makes
decisions about where to forward the packet.
16. Which of the following statements is/ are true?
• is permanent
• is a volatile memory
18. A customer has sent the following complaint " My new laptop is restarting by itself periodically.
Please do the needful." As a first level of resolution, which of the following advices is irrelevant to
address this issue?
• Clear your browser cache & all temp files then restart
• Remove the laptop battery and switch on with only direct power supply
• Seagate
• Celeron
• Athlon
• Pentium
• Check the task manager for processes that consume a lot of memory
21.Which of the below given statement(s) is/are true?
22.Which of the below given statements are true about Hard Disk Drives?
• It is primary memory
• Data stored in it is non volatile
• it is removable
• Operating System files are stored in it.
23. Which of the following ports of the modern computer is considered to be the fastest?
• Parallel
• Serial
• Bluetooth
• USB
24. your friend wants to show a presentation to his team He has a projector in the training room. Which
port on his laptop can be used to connect the projector?
• LAN Port
• Seal Part
• VGA Port
• Parallel port
25. John is preparing his final year project and wants to print the synopsis, he had given the print
command in the document, yet the printer did not print. He checked whether the printer is connected
or not, but the printer is connected What might be the reason?
You:
• Thank you for chatting with us today. Have a nice day. Good bye
27.Consider the chat exchange given below, and choose the most appropriate option as the next
response.
Customer :That will take some time. I think we need to table it for now
You:
• Would you mind holding on for a few minutes while I am checking this with our administrator?"
• That's not needed, Sir You can do that even without putting it on the table.
28. Consider the chat exchange given below, and choose the most appropriate option as the next
response.
Customer : There's something wrong with the sound system but I can't put my finger on it."
You:
• 7 suggest you try pressing the sound button gently
• If I understand you correctly, the problem is with the sound output, correct?
29. Consider the chat exchange given below, and choose the most appropriate option as the next
response.
You: May I put your call on hold while I check your system settings again?
Customer : Great Could your service be any better!
You:
• This is taking longer than usual, Sir Just lend us a few more minutes"
• "Sir, let me transfer you to the service department Tania will be better able to answer your
question."
30. Consider the chat exchange given below and choose the most appropriate option as the next
response
You: Good evening, Ma'am. How may I assist you today?
Customer: You guys have super fast service, I have been waiting for only 20 minutes
You:
31. Out of the four underined word(s)/phrase(s) marked (AL (B) (C) and (D), choose the
word(s)/phrase(s) which is/are wrong or inappropriate in the context of the sentence
• On an average(A) 550 000 candidates take (B)/ the UPSC preliminary examination every year
(C)/out of whom only (D) 25% succeed.
32. Ifdentify if the underlined part in the below sentence is incorrect. If yes, choose the option which
makes the sentence grammatically correct. If no, choose the option that is the same
as the underlined part
When you going to pay the rent for this month?", he asked his tenant
33. Identity of the underlined part in the below sentence is ncorrect if yes, choose the option which
makes the sentence grammatically correct. If no choose the option that is same as
the underlined part
• Is having a headache
• Had headache
34. identity of the underlined part in the below sentence is incorrect if yes, choose the option which
makes the sentence grammatically correct. If no, choose the option that is same as
the underlined part
• confirm in
• Confirm regarding
• Confirm them
35. Out of the four underlined words/phrases marked (A) (B) (C) and (D), choose the word(s)/phrase(s)
which is/are wrong or inappropriate in the context of the sentence.
• Whenever we decide (A)/ fo carpool (8)/ Namnita is late always (C)/ delaying us as well. (D)
36. Choose the most logical order of the given sentences to construct a coherent paragraph.
• C.The developments in Kamataka and Tamil Nadu over the division of Cauvery waters are
alarming.
• D.it seems to be an endless dispute beyond solution. The Supreme Court's first decision was
challenged by a cleverly targeted demonstration.
37. Choose the most logical order of the given sentences to construct a coherent paragraph.
• Wouldnt you like some tea. Yes I would like a muffin too
• Wouldn't you like some teal Yes, I would like a muffin too
• Wouldnt you like some tea? Yes, I would like a muffin too?
• Wouldn't you like some tea? Yes, I would like a muffin too.
41. Identify if the underlined part in the below sentence is incorrect if yes, choose the option which
makes the sentence grammatically correct. If no, choose the option that is same as
the underlined part.
• The use of air bags in automobiles is increased 30 per cent from the past five years.
42. Identity of the undefined part in the below sentence is incorrect. If yes, choose the option which
makes the sentence grammatically correct. If no, choose the option that is same as
the underfined part.
• The only way to combat urban Manists are through legal action
43. Out of the four underlined phrases marked (A). (B) (C) and (D), choose the phrase which is wrong or
inappropriate in the context of the sentence.
• There is no date stang on the photograph (A) but from the presence of the cars (8) it can be
inferred that the photograph (C) is took for about 60 years ago (D).
44. Out of the four underlined word(s)/phrase(s) marked (A) (B) (C) and (D), choose the
word(s)/phrase(s) which is/are wrong or inappropriate in the context of the sentence.
• On the occasion of (4) Deepavall we did helped the poor (B) by giving them (C) clothes and food
in (D) our society premises
• act over
• act for
• act on
• act at
• has become
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