Question 1. What Would You Check If There Is No Sound From Your Computer?

Answer :

(Audio not working)

1. Check for cable connections

2. Check for power to the speakers

3. Check for volume control

4. Check for device drivers

Question 2. What Are Harddisk Partitions?

Answer :Partitions are used to Divide a Harddisk drive into smaller segments as
required by the user and for better management of the space in it.

Question 3. What Is An Ip Address?

Answer :An IP address is a unique numerical identifier of every device on a network. A

typical IP address can look like this: 216.27.61.141. To detect a computer’s IP Address,
go to Start – Run – Type in CMD in the Run Dialogue Box and click OK or hit <Enter> – In
the Command Prompt Screen that comes up, type in IPCONFIG and hit <Enter>

Question 4. What Is Dhcp?

Answer :DHCP stands for Dynamic Host Configuration Protocol. It is used to generate &
provide IP addresses to the computers on a network.

Question 5. What Are Rj45 And Rj11 Connectors?

Answer :RJ45 connectors are used for LAN/Ethernet connections and RJ11 connectors
are used for Telephone Cable connections.
Question 6. What Is A Parallel Windows Installation?

Answer :When the first installation of Windows fails to boot for some reason, another
copy of Windows is installed in teh same drive but in a different directory (so that the
customer can access to and backup his old data). This is called Parallel Installation of
Windows.

Question 7. What Are The Components Needed To Setup A Basic Home Network?

Answer :LAN Cards, LAN Cables, Router/Hub

Question 8. Difference Between A Workgroup And A Domain?

Answer :In a Workgroup, all the computers function as Peers. But in a Domain, One
computer is the Server and the others are Clients.

Question 9. What Is The Difference Between Fat32 And Ntfs File Systems?

Answer :

NTFS allows compression and file encryption. FAT32 does not.

NTFS is more secure than FAT32

Computer architecture Interview Questions

Question 10. What Does Boot.ini Do?

Answer :Boot.ini lists all the Operating Systems present in the computer and provide
information about which partitions they are located on.

Question 11. How Would You Access The Recovery Console In Windows?

Answer :By booting with the Windows XP CD and following the on-screen instructrions.
The Recovery Console can also be installed in your computer.

Question 12. What Does A ‘?’ Sign In Device Manager Indicate?

Answer :When this sign appears, it indicates the device is not properly installed. Such
problem arises in case of brand new plugin cards.

Question 13. How Will You Cope Up With A Customer, Who Complains About A Brand
New Printer And System, And Yet Failing To Get A Proper Print Copy?

Answer :The first thing I will ask the customer, whether the system is properly
connected with the printer. The next thing would be to check the Device Driver. Many
times it happens that if you install an incorrect Device Driver, the print copy would not
be clear.

Question 14. You Suspect That Your Computer Is Failing Because Of A Corrupt Master
Boot Record. Which Utility Is The Best To Fix This Problem?

Answer :Recovery Console (By Using the fixmbr command)

Question 15. You Performed A Parallel Installation Of Windows Xp (home Edition) To

Resolve Certain Problems On A Customer’s Computer.

Answer :

After installation, the customer says she can see the previous profile folders in
Documents & Settings but when she tries to open then,she gets an “Access Denied”
error.

Question 16. After Installation, The Customer Says She Can See The Previous Profile
Folders In Documents & Settings But When She Tries To Open Then,she Gets An “access
Denied” Error. ?

Answer :

Restart the Computer, Keep tapping on the F8 Key to go to the Windows Advanced
Options Menu and select the option “Last Known Good Configuration” and hit the key.

Question 17. What Is The Command To Convert A Fat32 File System To Ntfs? Would
There Be Any Loss Of Data?

Answer :The command is: CONVERT : /fs:NTFS. There will be no effect on the data.
(Data will be safe).But remember this: if you want to convert NTFS partition back to
FAT32, you will have to re-format that partition and select the FAT32 file system.

Question 18. What Are The Features Of The Disk Defragmenter Tool In Windows Xp And
Windows 2000? Does The Windows Xp Version Have Any More Features Than The
Windows 2000 Version?

Answer :The features of the Disk Defragmenter Tool are the same in both Windows XP
and Windows 2000. They are:

1. Enhanced Analysis Functionality.

2. A Compression option.

3. Increased Defragmentation Option and an Automatic Defrag-Scheduling Option.

Question 19. You Are A Desktop Support Technician At Eqs. One Of The Customers Has
Just Installed A Brand New Printer For Himself. This Customer Calls You After Some
Time And Says That Every Time He Tries To Print Something, All He Gets Is Some
Garbled Text. However, The Printer Prints The Test Page Fine. What Do You Think Is
The Problem Here?

Answer :The customer has installed an Incorrect Device Driver for the Printer. I would
uninstall the driver, from the WIndows Device Manager and install the correct Device
Driver for the Printer from the Disk that came with the Printer. (If the Disk is not
available, I can still download the correct device driver from the manufacturer’s
website)

Question 20. If, Upon Booting Up A Computer, You See The Error Message “keyboard
Error…” What Do You Think Could Be The Problem?

Answer :It could be that

1. The keyboard is not attached to the PC or

2. The keyboard has failed.

1) Name some of the latest Computer Processors?

Intel Pentium Quad Core, Intel I3, I5 and I7 processor are some of the latest Computer
Processor.

2) What does a ‘?’ sign in device manager indicate?

When this sign appears, it indicates the device is not properly installed. Such problem
arises in case of brand new plug-in cards.

3) How will you cope up with a customer, who complains about a brand new printer
and system, and yet failing to get a proper print copy?

The first thing I will ask the customer, whether the system is properly connected with
the printer. The next thing would be to check the Device Driver. Many times it happens
that if you install an incorrect Device Driver, the print copy would not be clear.

4) How you keep yourself updated with the current technology?

I keep myself connected with social networking sites, the first platform for any
technological advancement news and also keep surfing on the latest technology on
internet.

5) What are the tools that will be helpful to you in identifying the problems and solving
them?
Manuals, Knowledge, team-members and experience are the tools that will be helpful to
trouble shoot the problem and solving them.

Hardware

Tech Support

6) What is the expected period of an average call while dealing with the customers?

The expected period of an average call would be around 2-3 minutes, sometimes less or
more depending on the problem complexity.

7) Why 8085 processor is called 8 bit processor?

It is called 8 bit processor as it has 8 bit ALU (Arithmetic Logic Unit).

8) What is stack and can we use ROM as stack?

Stack is a portion of RAM used for saving the content of the program counter and
general purpose registers. ROM cannot be used as a stack, as it is not possible to write
on ROM.

9) What does it mean by interrupt?

To perform a particular task, interrupt is a signal send by external device to the

processor.

10) What is a Microprocessor?

A microprocessor is a program controlled device. It retrieves the data instructions from

memory and decodes them, after decoding, it executes the instruction.

11) What is Latch?

It is a temporary storage device controlled by a timing signal, which can store 1 or 0. It

is a D-type flip flop storage device.

12) What is the disadvantage of microprocessor?

It has a limitation on the size of the data, also most microprocessor does not support
floating point operations.

13) What do you mean by DHCP?

DHCP stands for Dynamic Host Configuration Protocol, it is a network protocol, and it
enables the server to assign automatically, IP address to a computer.

14) What do you mean by OSI?

OSI stands for open system interconnection. It is a standard description or a reference
model of how message should be conveyed between any two points within a
telecommunication network. It is made up of several layers and each layer provides
services to the layer above.

15) What is TCP/IP?

TCP/IP stands for Transmission Control Protocol or Internet protocol. It is used to

connect hosts on the internet, by transferring data over the network.

16) What are RJ45 and RJ11 connectors?

RJ45 connectors are used for LAN/internet connections while RJ11 connectors are used
for Table cable connectors.

17) What do you mean by packaging a Microprocessor? What are the different
packaging’s available?

The process of packaging a microprocessor to the computer motherboard is known as a

microprocessor. The different types of microprocessor’s packaging are

PGA

SPGA

SECC

LGA

18) Explain the Cache memory? What is the advantage of a processor having more cache
memory?

Cache memory is the memory area between Processor and Ram. If the cache memory
increases, the speed of the system will also increases.

19) What is over clocking? What are the advantages of over clocking?

It is a process where the computer component is forced to run at a higher clock rate.

The advantages of over clocking are:

Increases the CPU’s performance

It is cost-saving

Makes PC games and Applications to run faster

20) What is chipset? How is it different from processor and motherboard?

 Chipset is one of the processing devices in a computer. It is a number of integrated
circuits, designed to control how information travels between other components and
processor. It is a group of microchip to work as a unit to perform one or more related
functions. While motherboard is where all other components like CPU, Memory, Sockets
for external connectors and drives are attached. Chipset is a built in feature of
Motherboard. While, processor is a main integrated circuit block, which does the
function according to the instruction of a computer program. It is based on the logical,
arithmetical and input/output of the system.

21) What is heat sink and what is the use in the system?

To lower the temperature of a device, a heat sink component is used. It is there on the
microprocessor and if it is not functioning well then the computer will shut down
automatically.

22) What is Jumper and why you need it?

Jumper is a metal bridge that closes an electric circuit. A jumper consists of a plastic
plug that fits over a pair of protruding pins. It is used to change the board’s parameters.

23) What are the different types of DRAM?

The different types of DRAM are SRAM, VRAM, SGRAM, DDR-SDRAM

24) What might be the problem when you don’t see the display?

Power related issues

Heat sink related issues

CPU fan related issues

Improper Jumper settings

25) What is SATA?

SATA stands for Serial Advanced Technology Attachment. It is high speed computer bus
interface designed to connect the host bus adapters to mass storage devices, such as
hard disk drives and optical drives.

1) What is active directory?

Active directory authorizes and authenticates all users and computers in a window
domain network, ensuring the security of the computer and software. Through active
directory various functions can be managed like creating admin users, connecting to
printers or external hard drives.
2) What is DHCP and what it is used for?

DHCP stands for dynamic host configuration protocol. It is used to allocate IP addresses
to a large number of the computer system in a network. It helps in managing a large
number of IP’s very easily.

3) What is the scope and super scope?

The scope consists of an IP address like gateway IP, subnet mask, DNS server IP. It can
be used to communicate with the other PCs in the network. The superscope becomes
when you combine two or more scopes together.

4) What is DNS?

DNS means Domain Naming Service, and it is used for resolving IP addresses to name
and names to IP address. DNS is like a translator for computers, computers understand
the number and not the alphabet. For example, if we type like hotmail.com, the
computer doesn’t understand this, so they use DNS which converts (hotmail.com) into
(numbers) and then executes the command.

5) What is forward and reverse lookup in DNS?

When we convert an IP address into names is called Reverse lookup, while converting
names into IP address is called Forward lookup.

Desktop Support

Desktop Support

6) What is ‘A’ record and what is ‘MX record’?

‘A’ record is also known as host record, and it can map the IP address by name. It is with
this record that DNS can find out the IP address of a name. While, ‘MX record’ also
known as mail exchanger record, by the help of ‘MX’ record, location of the mail server
is identified. The record is also found in DNS.

7) What is the IPCONFIG command?

IPCONFIG command is used to display the IP information of the computer assigned like
DNS IP address and gateway IP address.

8) What would you use to connect two computers without using switches?

Cross cables are used to connect two computers without using switches.
9) What is a domain?

A domain is a set of computers which network recognizes by the internet. It can be used
by centrally administer computers. It is created when you install active directory.

10) Tell me if your system is infected by a virus how you will recover the data?

You need to install another Hard Disk with the latest anti-virus software, and an O.S
with latest patches. Before you start your system, connect the infected HDD as a
secondary drive then scan and clean the infected hard drive. Once done, you can copy
the files into the system.

11) What is the operating system?

Operating system acts as an interpreter between computer application and hardware.

It works as a user interface.

12) What are the types of the operating system or O.S?

The two types of operating systems are:

NOS: Network Operating System. Examples of NOS- Windows NT, 2000,2003

SOS: Simple Operating System. Examples of SOS – Windows 95,98, ME

13) Explain about RAS server?

RAS means Remote Access Server. It allows operating the tool or information that
typically resides on a network or IT devices through a combination of hardware and
software, for example connecting to a printer or file. It is usually used for mobile users
who are in the network. It uses a telephone line to provide connectivity to its users. It
can also connect two or more than two offices in the network.

14) Explain about VPN server?

VPN means Virtual Private Network. It is a private communications network often used
by companies or organizations to communicate confidentially over a public network.
This is used by the mobile users in the network.

15) What is the difference between RAS and VPN server?

RAS is truly a local area connection between two connections whereas, VPN is a local
connection spread over a large area.

16) What is IAS server?

IAS means Internet Authentication Service. For many types of network access like
wireless, authenticating switch and remote access dial-up, they perform accounting and
auditing, centralized connection authentication and authorization.
17) What is a Ping command?

Between two or more devices, to check the physical IP connectivity Ping command is
used.

18) What do you mean by clustering? What are the benefits?

When one or more computers work together as a single system by sharing their
resources is known as clustering. The benefits of clustering are that it reduces the load
on one single system by sharing the load also it is used for redundancy of the services.

19) What is a group?

A Group is a collection of user accounts. It provides a simplified administration in the

network.

20) What is the child domain?

A child domain is the member domain of Windows 2000 Active Directory.

21) What are the benefits of a child domain?

Benefits of the child domain are:

Low network traffic

Low administrative overhead

Security boundary

22) What is OU?

OU means for Organizational Unit. It is a container within Active Directory which can
hold users, groups, and computers. It is the smallest unit on which an administrator can
assign group policy settings.

23) What is group policy?

Group policy provides streamlined access to all the users in the network. It can be used
to define a user’s security and networking policies. By group policy, you can keep
control over certain function like not allowing the users to shut down the system or
using the control panel or running the command. Group policy is applicable to active
directory containers like OU, site, and Domain.

24) What is the difference between permission, rights, and policy?

“Policy” is assigned on active directories, like the site, domain, and OU. The “Rights” are
assigned to users and groups, whereas, the “Permission” is assigned for network
resources like file, folders, and printers.
25) What do DC and ADC stand for?

DC stands for the Domain Controller, and ADC stands for Additional Domain Controller.

ADC is a backup of the domain controller. The domain controller is a server that checks
the security measures like user id, password.

26) What is the difference between DC (Domain controller) and ADC ( Additional
Domain Controller)?

There is one difference between the domain controller and additional domain
controller, on DC all five operational roles are available while in ADC only three
operational role is available.

27) What are the operational roles for DC (Domain controller) and ADC ( Additional
Domain Controller)?

Operational roles for DC (Domain controller) are:

Domain Naming Master

Schema Master

RID Master

PDC Emulator

Infrastructure Master

Operational roles for ADC (Additional Domain Controller) are:

PDC Emulator

RID Master

Infrastructure Master

28) What is a “Default Gateway”?

The default gateway is the IP address of the router in the network. In any case, if the
user wants to switch on to another network, or if they cannot locate their particular
network than their query will be forwarded to the default gateway.

29) How can you take a backup of emails in MS Outlook?

To take a back-up in the ms outlook, you have to go in the control panel. In the control
panel, you have to go under mail option and then open the data file, select personal
folder and click on open folder. After that, you have to copy .pst and have to paste it
wherever you want the backup.
30) What is the trusting domain and trusted domain?

In trusting domain resources are available, while in trusted domain user’s account is
available.

31) What is the BUS speed?

The rate of communication speed between microprocessor and RAM is known as BUS
speed.

32) Name the Active Directory Partitions?

There are three types of active directory partitions

Schema partition

Configuration partition

Domain partition

33) What is Fixboot?

Fixboot writes a new partition boot sector on to the system partition.

34) How many logical drives is it possible to fit on to a physical disk?

The maximum number of the logical drive that can fit on a physical disk is 24, while the
extended partition can only have 23 logical drives.

35) What is B Router?

BRouter means Bridge router. To provide communication between two or more

different network like a computer to computer or computer to the internet, B Router is
used.

36) What is the major difference you can mention about Gateway and Router?

Gateway works on different network architecture and router works on the same
network architecture.

37) What is the packet?

A packet is a logical grouping of information that comprises a header which contains

user data and location information.

38) What is SCSI?

SCSI stands for Small Computer System Interface. It is a standard electronic interface
that allows personal computers to communicate with peripheral hardware such as disk
drives, tape drives, printers, CD-ROM drives. In “SCSI” the rate of data transmission is
fast.

39) How many classes are there for “IP addresses” and what are the ranges?

They are segregated into five classes

Class A === 0 -126 ( 127 is reserved for loop back)

Class B ==== 128- 191

Class C ==== 192-223

Class D ==== 224-239

Class E ==== 240-255

40) Explain the term FIXMBR?

FIXMBR it is a repair tool. It repairs the Master boot record of the Partition Boot Sector.

41) Explain the term SID?

SID stands for Security Identifier. Every computer object has a unique ID which is
known as SID.

42) What is the difference between incremental backup and differential backup?

Differential backups will select only files that are changed since the last backup.

Incremental backups will select only the data that has changed since the last backup.

Example, On Sunday you do a backup of a 5 text file each of 40 MB. The total backup size
will be 200MB

On Monday you change 2 lines in just ONE of the text file.

Under Differential backup, only the changed text file will be backed up. The total backup
size will be 40MB

Under Incremental backup, only the data corresponding to the 2 lines will be backed up.
The total backup size will be just in bytes.

43) What is the difference between server OS and desktop OS?

Server OS gives centralized administration for users, shared resources and security
while desktop OS offers access to only local administration.

44) What is the difference between the MSI file and .EXE file?
MSI (Microsoft Installer) allows install, uninstall and repair the program with a single
file, while .EXE file needs two files to install and uninstall the software. Also, .EXE file is
able to detect the existing version of the software and give an option to user to uninstall
the program while MSI will instruct the users to use the add and remove program in the
control panel to remove the existing product first and then you can install the new
program.

45) What is BSOD? How do you troubleshoot it?

BSOD stands for the Blue Screen Of Death. When there is some fault in OS or hardware,
then Windows can’t run the program and gives a blue screen with a code. To resolve
this problem the best way is to reboot the system. If it doesn’t work than boot the
system in the safe mode.

46) What is PTR (Program Trouble Record)?

This program record is used to check if the server name is connected with the IP
address, it is exactly opposite to the ‘A’ record. This record is basically created in
reverse lookup zone, so it is also known as Reverse DNS records or pointer record.

PTR record= Give me an IP address and I will give you the name

‘A’ record= Give me the name and I will give you the IP address

47) What is a reservation?

Basically, the term “Reservation” is used in the DHCP server. Some network equipment
or computer system needs a specific IP address, in such case we make a reservation in
DHCP server for that particular computer system. By creating reservation, it gives
access to that particular IP address and at the same time prevents other computer
systems to use that IP address.

48) What is the SMTP server or POP server?

POP stands for post office protocol. It is basically used for sending and receiving the
mail.

SMTP stands for simple mail transfer protocol. It is used for mail receiving purpose in
the network.

49) What is RIS and why you use RIS?

RIS stands for remote installation services. It is used to install image from a Window
server to new hardware. We use RIS because installing the OS every time using a CD
would be more time-consuming.

50) What is “Bootloader”?

Bootloader facilitates the loading of the operating system on the system. It enables the
booting process and gives the OS option to the users while starting the system.

1. What Would You Check If There Is No Sound From Your Computer?

Answer :

(Audio not working)

1. Check for cable connections

2. Check for power to the speakers

3. Check for volume control

4. Check for device drivers

Question 2. What Are Harddisk Partitions?

Answer :

Partitions are used to Divide a Harddisk drive into smaller segments as required by the
user and for better management of the space in it.

Computer Science Engineering Interview Questions

Question 3. What Is An Ip Address?

Answer :

An IP address is a unique numerical identifier of every device on a network. A typical IP

address can look like this: 216.27.61.141. To detect a computer’s IP Address, go to Start
– Run – Type in CMD in the Run Dialogue Box and click OK or hit <Enter> – In the
Command Prompt Screen that comes up, type in IPCONFIG and hit <Enter>

Question 4. What Is Dhcp?

Answer :

DHCP stands for Dynamic Host Configuration Protocol. It is used to generate & provide
IP addresses to the computers on a network.

Computer Fundamentals Tutorial

Question 5. What Are Rj45 And Rj11 Connectors?

Answer :RJ45 connectors are used for LAN/Ethernet connections and RJ11 connectors
are used for Telephone Cable connections.
Question 6. What Is A Parallel Windows Installation?

Answer :When the first installation of Windows fails to boot for some reason, another
copy of Windows is installed in teh same drive but in a different directory (so that the
customer can access to and backup his old data). This is called Parallel Installation of
Windows.

Question 7. What Are The Components Needed To Setup A Basic Home Network?

Answer :LAN Cards, LAN Cables, Router/Hub

Computer Logical Organization Tutorial Computer Fundamentals Interview Questions

Question 8. Difference Between A Workgroup And A Domain?

Answer :In a Workgroup, all the computers function as Peers. But in a Domain, One
computer is the Server and the others are Clients.

Question 9. What Is The Difference Between Fat32 And Ntfs File Systems?

Answer :NTFS allows compression and file encryption. FAT32 does not.

NTFS is more secure than FAT32

Computer architecture Interview Questions

Question 10. What Does Boot.ini Do?

Answer Boot.ini lists all the Operating Systems present in the computer and provide
information about which partitions they are located on.

Question 11. How Would You Access The Recovery Console In Windows?

Answer :By booting with the Windows XP CD and following the on-screen instructrions.
The Recovery Console can also be installed in your computer.

Question 12. What Does A ‘?’ Sign In Device Manager Indicate?

Answer :When this sign appears, it indicates the device is not properly installed. Such
problem arises in case of brand new plugin cards.

Question 13. How Will You Cope Up With A Customer, Who Complains About A Brand
New Printer And System, And Yet Failing To Get A Proper Print Copy?

Answer :The first thing I will ask the customer, whether the system is properly
connected with the printer. The next thing would be to check the Device Driver. Many
times it happens that if you install an incorrect Device Driver, the print copy would not
be clear.
Question 14. You Suspect That Your Computer Is Failing Because Of A Corrupt Master
Boot Record. Which Utility Is The Best To Fix This Problem?

Answer :Recovery Console (By Using the fixmbr command)

Question 15. You Performed A Parallel Installation Of Windows Xp (home Edition) To

Resolve Certain Problems On A Customer’s Computer.

Answer :After installation, the customer says she can see the previous profile folders in
Documents & Settings but when she tries to open then,she gets an “Access Denied”
error.

Computer Systems Analyst Interview Questions

Question 16. After Installation, The Customer Says She Can See The Previous Profile
Folders In Documents & Settings But When She Tries To Open Then,she Gets An “access
Denied” Error. ?

Answer :Restart the Computer, Keep tapping on the F8 Key to go to the Windows
Advanced Options Menu and select the option “Last Known Good Configuration” and hit
the key.

Question 17. What Is The Command To Convert A Fat32 File System To Ntfs? Would
There Be Any Loss Of Data?

Answer :The command is: CONVERT : /fs:NTFS. There will be no effect on the data.
(Data will be safe).But remember this: if you want to convert NTFS partition back to
FAT32, you will have to re-format that partition and select the FAT32 file system.

Question 18. What Are The Features Of The Disk Defragmenter Tool In Windows Xp And
Windows 2000? Does The Windows Xp Version Have Any More Features Than The
Windows 2000 Version?

Answer :The features of the Disk Defragmenter Tool are the same in both Windows XP
and Windows 2000. They are:

1. Enhanced Analysis Functionality.

2. A Compression option.

3. Increased Defragmentation Option and an Automatic Defrag-Scheduling Option.

Question 19. You Are A Desktop Support Technician At Eqs. One Of The Customers Has
Just Installed A Brand New Printer For Himself. This Customer Calls You After Some
Time And Says That Every Time He Tries To Print Something, All He Gets Is Some
Garbled Text. However, The Printer Prints The Test Page Fine. What Do You Think Is
The Problem Here?
Answer :The customer has installed an Incorrect Device Driver for the Printer. I would
uninstall the driver, from the WIndows Device Manager and install the correct Device
Driver for the Printer from the Disk that came with the Printer. (If the Disk is not
available, I can still download the correct device driver from the manufacturer’s
website)

Question 20. If, Upon Booting Up A Computer, You See The Error Message “keyboard
Error…” What Do You Think Could Be The Problem?

Answer :It could be that

1. The keyboard is not attached to the PC or

2. The keyboard has failed.

Question 21. If You Turn On A Pc And The Boot-up Process Halts And You Get The Error
Message “non-system Disk Or Disk Error…replace And Press Any Key When Ready…”
What Do You Think Could Be The Problem?

Answer :A non-bootable Floppy Disk is in the Floppy-disk drive and it should be

removed.

Question 22. If, Upon Booting Up A Pc, You See A Message Which Says “invalid Drive
Configuration..” What Do You Think Is Causing This?

Answer :This problem could be due to any of the following situations:

1. The Hard-Disk cable within the System Unit is not attached to the Controller

2. The Hard Disk Drive has failed

3. The Hard Disk Drive has not been partitioned.

Question 23. If You Turn On A Pc And The Boot Process Halts And You Get The Error
Message ” C:system32config File Missing Or Corrupt” What Is This Due To?

Answer :The Registry Hives are corrupted. They need to be repaired.

Question 24. You Have Norton 360. When The Firewall Is Turned On, You Are Unable To
Browse The Internet. But If You Turn Off The Firewall, You Are Able To Browse. What Is
The First Thing You Would Do To Fix This Problem?

Answer :Reconfigure Norton Firewall to allow Internet Explorer to access the internet.