Professional Documents
Culture Documents
GUIDANCE
H M Treasury
Procurement Group
No 2:
Value for Money “Treasury and senior managers in departments, in liaison with
the National Audit Office (NAO), should find more effective
in Construction ways of making the government’s policies on value for money
(VFM) in construction procurement and the NAO’s policies
Procurement and priorities in auditing works projects more clearly
understood by procurement, finance and internal audit staffs in
(Supersedes CUP guidance
departments so that the need to ensure proper accountability for
Nos 33 (Revised) and 41)
public funds is not used as an excuse for missing opportunities
to deliver better VFM.”
Accountability for public funds must not be used as an excuse for missing
opportunities to deliver this.
• not appointing consultants and contractors on the basis of lowest initial price
alone.
CONTENTS
1. INTRODUCTION
2. SCOPE
4. ROLE OF NAO
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1. INTRODUCTION 1.1 This guidance explains the concepts of accountability, VFM, lowest
price and judgement. Opportunities for achieving VFM must not be lost
through rigid adherence to procedures and financial estimates (although
important in themselves) as they are not exclusive criteria by which
performance is judged. It supersedes CUP guidance No. 33 (Revised)
“Project Sponsorship” and No. 41 “Managing Risk and Contingency
for Works Projects” copies of which should be destroyed.
Essential
Value for money Appointment of Teamworking,
requirements for
in construction consultants and partnering and
construction
procurement contractors incentives
procurement
PG GUIDANCE
1. Essential requirements for construction procurement Procurement (CUP) 1, 19, 30, 48,
strategies 50, 51, 56, 57, 58
2. Value for money in construction procurement
3. Appointment of consultants and contractors
4. Teamworking, partnering and incentives
5. Procurement strategies
6. Financial aspects of projects
Financial aspects
7. Whole life costs Whole life costs
of projects
8. Project evaluation and feedback
9. Benchmarking
CUP GUIDANCE
1. Post tender negotiation (PTN) Project evaluation
and feedback
17. Quality assurance in building and construction
19. PTN update
30. Specification writing
38. Approval of works projects
48. Bonds and guarantees
50. Disputes resolution Benchmarking
51. Introduction to the EC procurement rules
52. Programming and progress monitoring for works projects
54. Value management
56. Debriefing
57. Strategic partnering in government (CUP) 17, 38,
58. Incentivisation 52, 54
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2.1 This guidance applies to all works projects. It should be read by 2. SCOPE
investment decision makers, project owners, project sponsors, project
managers as well as procurement, finance and internal audit staff in
departments who are involved in works projects.
3. VALUE
3.1 The prime objective of the government’s procurement policy is to
FOR MONEY
achieve best VFM.
“Best VFM is the optimum combination of whole life cost and quality
to meet the customer’s requirement.”
4.1 In auditing works projects, the NAO seeks to establish how an 4. ROLE OF NAO
audited body has used its resources, what influenced its decisions at the
time, whether it used the best advice available, managed risks properly
and took an informed judgement.
4.4 NAO reports identify key lessons for achieving better VFM in the
future. These reports provide investment decision makers, project
owners and project sponsors with a good opportunity to learn from
experience.
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Approval gateways
5.4 The framework introduces the concept of “approval gateways”.
At each gateway, the VFM approach to project delivery can be
confirmed independently of those managing it. Gateways occur at key
planning stages to ensure, inter alia, that risks are being managed and
that the project is affordable. The staged approval process helps to
ensure that VFM is achieved at each stage and that the project overall
provides VFM.
• a VFM review;
• the project objectives and project brief meet the user needs;
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• all options (whether for design, procurement etc) have been 5. Achieving VFM
evaluated properly and the recommended option justified; and in construction
• the design takes full account of maintenance, operating and
disposal costs to produce the best VFM whole life solution.
• the latest estimate is made up of the base estimate and the risk
allowance;
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5. Achieving VFM conclusion of the review should be reported to the investment decision
in construction maker.
Conclusions
5.12 This guidance and its annexes introduce a VFM framework with
management tools and key activities to achieve best VFM. However,
adopting the framework in a mechanistic manner is unlikely to produce
optimum results; neither will distorting of the framework to fit existing
construction procurement procedures. Sound judgement, constant
questioning of what is being done, whilst ensuring that nothing is left to
chance are also essential requirements to achieving VFM.
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9
Figure 2 - VFM framework (see page 12 for key)
1 3 5
2 4
possible need options to meet user 6
identify user prepare business
for project needs - confirm project project brief
needs case Approval
raised required gateway 1
appoint consultants VM
(design, QS, M&E,
quality/price consider project evaluation revise review by senior appoint consultants project evaluation RM environmental etc)
mechanism partnering estimate management (design, QS, M&E
environmental) estimate cost of RM
selection criteria RM VE each option
13 12 11 10 9 8 7
invite
contract whole life procurement feasability study
expressions of
Approval preparation based design Approval strategy options
interest gateway 3 gateway 2
15
14 16 17 18 19
tender process award contract works contract deliver project feedback
Approval
gateway 4
11
KEY: IDM=Investment decision maker, PO=Project owner, PS=Project sponsor, CA=Client adviser, PM=Project manager,
NOTES FOR VFM FRAMEWORK VM=Value management, RM=Risk management, VE=Value engineering, PPE=Post project evaluation,
D&B=Design & build, PG=Procurement group guidance (see Figure 1), CUP=CUP guidance
1 Possible need for Possible need for project first brought to attention of the IDM
project raised
Appoint project A senior officer in the business unit that requires the project, appointed by and reporting to IDM PG1 IDM
owner
Appoint project Having background in the culture and business of the client department. Terms of appointment PG1 PO
sponsor agreed (Section A.2).
2 Identify user Carry out a VM study (Section A.3) to identify stakeholder needs, both short and long term. CUP54 PS/CA
needs Set objectives and agree priority.
3 Options to meet Carry out a VM study (Section A.3) to identify and evaluate options to meet user needs. Such options may CUP54 PS/CA
user needs - include Public Private Partnerships (Private Finance Initiatives) and other non-project options. RM to identify
confirm project risks with each option (Section A.4). Confirm that a project is required.
required
4 Prepare business Set out user needs. Describe outline of project and alternative options to meet them. For each option set PG6 & 7 PS/CA
case out base estimate, risks and total allowances for identified risks. Identify life cycle costs of each.
Set budget Using base estimate and total risk allowance for the project. PG6 PS/CA
Project evaluation Ensure objectives reflect user needs, risks identified and reflected in estimate. Ensure project affordable. PG8 PS/CA
5 Approval Investment appraisal followed by financial, technical and delivery systems approval for project to proceed. PG6 IDM/PO
gateway 1
Appoint project Assists PS. Prepare project execution plan (Section A.5), including PG3 PS
manager establishment of control procedures (Section A.6) and reporting procedures (Section A.7).
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KEY: IDM=Investment decision maker, PO=Project owner, PS=Project sponsor, CA=Client adviser, PM=Project manager,
NOTES FOR VFM FRAMEWORK VM=Value management, RM=Risk management, VE=Value engineering, PPE=Post project evaluation,
D&B=Design & build, PG=Procurement group guidance (see Figure 1), CUP=CUP guidance
6 Project brief PS to develop project brief (Section A.5). PM to deliver consultants’ briefs where required. Consider options PG2, 3 & 4 PS/PM
and stages for appointing consultants and specialists. Consider partnering and use of incentives.
7 Feasibility study Apply VM to identify and evaluate options that satisfy project brief and objectives. Identify risks for each PG6/CUP54 PS/PM
options option, cost of managing them through avoidance, design or transfer. Liaise with statutory authorities. Select
best option. Revise risk allowance.
8 Procurement Identify risks for each (D&B, client design, management contracting). PG5 PS
strategy Assess alternative risk transfer strategies. Assess suitability for partnering. Select best option.
Project evaluation Review of RM, VM and VE approaches to assess contribution to meeting objectives. If necessary, request PG8 PS
additional studies. Review project delivery management systems.
9 Approval Review financial, technical delivery systems, approval for project to proceed. If total estimate greater than PG6 IDM
gateway 2 budget, reconsider the decision to invest or revise scope of project and redesign. Set new budget. Opportunity
for internal audit review. If D&B go to Activity 11.
Appoint consultants For detailed design (traditional client designed projects) . Consider partnering and use of incentives. PG3 & 4 PS/PM
10 Client detailed Using whole life concept. Carry out VE study to optimise design. Involve contractors PG5 & 6 PO/PS/
design (appointed as consultants) to assess buildability of options. Review by senior management of the parties to CUP54 PM
address major issues. Identify residual risks and continue to manage risks and risk allowance. Ensure users
understand and accept design.
11 Contract preparation For traditional client designed projects provide detailed design and specification. D&B generally requires output PG3 & 5 PS/PM
specifications. Revise estimate. Adopt standard form of contract to transfer risks to party best able to
manage them.
Project evaluation Review of RM. Confirm contract requirements reflect user needs. Compare revised estimate against budget. PG8 PS/PM
13
KEY: IDM=Investment decision maker, PO=Project owner, PS=Project sponsor, CA=Client adviser, PM=Project manager,
NOTES FOR VFM FRAMEWORK VM=Value management, RM=Risk management, VE=Value engineering, PPE=Post project evaluation,
D&B=Design & build, PG=Procurement group guidance (see Figure 1), CUP=CUP guidance
12 Approval Review financial, technical and delivery systems, approval for project to proceed. Review acceptability of PG6 IDM
gateway 3 retained risks. If estimate exceeds budget, revise design or revise scope of project. Assess affordability of
project. Opportunity for internal audit review. Revise budget.
13 Invite expressions Consider partnering. Set selection and award quality criteria, quality/price ratio, minimum quality thresholds, PG3 PS/PM
of interest quality/price mechanisms. Consider use of incentives. Prepare long list, evaluate bidders on basis of quality,
select short list and agree a tender list.
14 Tender process Invitation to tender/negotiate, evaluate bids on basis of price and quality. Where whole life criteria are set, PG3 & 4 PS/PM
assess price on the basis of whole life costs. Decide on suitability to partner. Decide on award. Tender report.
15 Approval Review financial, technical and delivery systems, approval for project to proceed to construction. Consider PG8 IDM
gateway 4 affordability including provision for spend on specified risks. Commit funds for construction. Opportunity for
internal audit review.
16 Award contract Award contract to tenderer offering best VFM. Agree partnering arrangements. PG3 & 4 PS
Partnering Arrange and facilitate initial workshop. Agree common goals, detailed criteria for sharing of benefits, dispute
workshop resolution ladder, performance criteria, partnering champions and risk managers. PG4 PO
17 Works contract Manage construction. Identify possible long term savings by VE reviews and joint risk management approach. PG4 & 8 PO/PS/
Share savings as agreed. Review by senior management of the parties to address major issues. CUP54 PM
18 Deliver project Review the acceptability of completed project. Carry out PPE - compare with original project objectives. Aim PG8 PO
to agree final account within six months of completion. Set out lessons learnt. Seek supply side comments to
improve procurement.
19 Feedback Assess suitability of project in satisfying user needs. Assess whole life design. Provide feedback PG8 PO/PS
for future improvements.
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Responsibilities
A.2.2 PG guidance No1 “Essential requirements for construction procurement” identifies the project
sponsor’s responsibilities.
Resources
A.2.3 Personnel:
• technical staff; and • administrative staff.
A.2.5 Equipment:
• IT.
Delegated Authority
A.2.6 Financial (Requisition Authority):
• unlimited within the approved budget and • limited to approval of the expenses within
programme for the project as initially approved standard civil service rates for civil service
(plus/minus any officially approved personnel.
increments/decrements reflecting the
cost/programme effects of changes); and
A.2.7 Personnel:
• limited to making recommendations covering • unlimited in respect of the
project sponsor’s department personnel appointment/dismissal of all other contracted
assigned/dismissed from the project; and project personnel.
A.2.8 Publicity:
• limited to making recommendations in respect statements about the project.
of the political aspects and/or publicity
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• selecting and agreeing the best option to meet criteria for the appointment of a consultant or
user needs (ie confirming whether or not a contractor;
project is required); • evaluating consultants’ and contractors’ bids
• defining clearly and agreeing the project against the selection and award evaluation
objectives; criteria; and
• identifying and evaluating project options; • refining the design to maximise value and
• selecting and agreeing the best project option; eliminate waste and those aspects not directly
• setting and weighting the selection and award related to meeting the project objectives.
A.4.2 The aim of risk management is to ensure that risks are identified at project inception, their potential
impacts allowed for and where possible, the risks or their impacts minimised.
Risk identification
A.4.4 Successful risk management depends on accurate risk identification. Both management practice and
engineering techniques should be applied to determine how things might go wrong. When identifying potential
risks, it is important to distinguish between the origin of a risk and its impact.
Risk assessment
A.4.5 The purpose of risk assessment is to understand and quantify the likelihood of occurrence and the potential
impacts on the project outturn. Various analytical techniques are available, but the key features are:
• qualitative assessment - to describe and • quantitative assessment - to quantify the
understand each risk and gain an early probability of each risk occurring and its potential
indication of the more significant risks; and impact in terms of cost, time and performance.
Qualitative assessment
A.4.6 A descriptive written statement of relevant information about a potential risk should be prepared. Issues to
be considered should include:
• the stages of the project when it could occur; • any relationship or inter-dependency on other
• the elements of the project that could be risks;
affected; • the likelihood of it occurring; and
• the factors that could cause it to occur; • how it could affect the project.
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Quantitative assessment
A.4.7 The likelihood of a risk occurring is given a numerical probability. This is measured on the
following scale:
• 0 = impossible for risk to occur; • 1 = risk will occur.
• 0.5 = even chance of risk occurring; and
• the cost of reducing the risk; • all management and administrative time,
• the cost of transferring the risk (or the cost of consultants’ fees and other charges associated
insurance); and with managing and dealing with the risk.
A.4.10 For each project, a risk management plan should be prepared and updated regularly to summarise the risk
management process to date.
Risk response
A.4.11 A risk response should only be decided after its possible causes and effects have been considered and
fully understood. It will take the form of one or more of the following management actions:
• avoidance; • transfer; or
• reduction (including elimination); • retention (including sharing).
As a general rule, risks should be allocated to those best placed to manage them.
Risk avoidance
A.4.12 Where risks have such serious consequences on the project outcome that make them totally unacceptable in the
context of the department’s internal rules or the project objectives, risk avoidance measures might include a review of the
project objectives and a re-appraisal of the project, perhaps leading to the replacement of the project, or its cancellation.
Risk reduction
A.4.13 Typical action to reduce risk can take the form of:
z• re-design: including that arising out of VE • different materials or permanent equipment:
studies; to avoid new technology or unproven systems
• more detailed design or further site or long delivery items;
investigation: to improve the information on • different methods of construction: to avoid
which estimates and programmes are based; inherently risky construction techniques;
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• changing the project execution plan: to • changing the contract strategy: to allocate risk
package the work content differently; or between the project participants in a different way.
A.4.14 Risk reduction measures lead to a more certain project outturn. They usually result in a direct increase in
the base estimate, and a correspondingly greater reduction in risk allowance.
Risk transfer
A.4.15 Where accepting a risk would not result in best VFM, it could be transferred to another party, who would
be responsible for the consequences should the risk occur. The object of transferring risk is to pass the
responsibility to another party better able to control it. Risk transfer is usually from:
• the department to a design consultant; • the contractor or the sub-contractor to a bank or
• the department to a contractor; a surety in the form of warranties, bonds and
• the contractor to a sub-contractor; guarantees.
• the department or other parties to an insurer in
the form of insurance cover; or
A.4.16 Whenever a risk is transferred to another party a premium is usually paid. This results in a direct increase
in the base estimate and a reduction in risk allowance. To provide VFM, risk transfer should only be carried out
where the overall potential cost of the risk to the department is reduced by more than the cost of the premium.
Risk retention
A.4.18 Risks that are not transferred or avoided are retained by the department although they may have been reduced
or shared. These risks must continue to be managed by the department to minimise their potential impact.
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A.5.2 Preparation of the project execution plan is a key responsibility of the project sponsor. Its content may be
roughly divided into two areas: matters relating to organisation and responsibilities within the department and those
of the project execution team. Broadly, the project sponsor will develop those elements relating to the department
and establish and define the roles and responsibilities of the key personnel involved. Except where preliminary
versions are issued before appointment, the project manager will have the primary role in developing those
elements relating to the project team’s activities and the project execution strategy.
A.5.3 The project sponsor must be satisfied that the project execution plan represents a viable and realistic plan for
implementing the project and achieving its objectives. The sponsor must review it in detail with all parties to the
project to ensure that they understand both the plan as a whole and their own responsibilities under it and that they
have the capability and the resources to discharge their responsibilities.
General description
• brief description of the project; • progress to date.
• location; and
Project objectives
• user needs.
Project brief
• purpose/function of the project; • maintenance requirements;
• schedule of accommodation; • environmental needs, both internal and external;
• quality requirements/standards; • disposal criteria; and
• operational requirements; • statutory requirements.
• equipment and special services;
Constraints
• external factors limiting or controlling the • internal constraints, arising from decisions or
design, construction or execution of the project: policies of departments:
- planning conditions; - confidentiality;
- listed buildings; - procurement policies;
- neighbouring buildings; - safety standards; and
- site conditions; and - undertakings made.
- availability of utilities;
Cost controls
• budgetary control; • risk allowance.
• current estimates; and
Programme
• overall timescale; • occupation programme;
• fixed deadlines; • milestone activities; and
• pre-construction programme; • risk allowance.
• construction programme;
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Change control
• proposed changes; and • approved changes.
Prioritisation
• cost v. time; • time v. quality.
• quality v. cost; and
Internal management
• personnel; • authority; and
• responsibilities; • delegations.
Procurement
• procurement route; and • form of contract.
Co-ordination
Occupation
• facilities management; • staff training;
• maintenance; • programme; and
• commissioning; • costs.
• staff recruitment;
A.6.2 Change is handled most effectively through sound project planning and review. Where there is a
possibility of change for whatever reason, it should be treated as a project risk and addressed in the risk
management plan. A robust change control procedure incorporating VFM criteria should be adopted to evaluate
and manage change when it occurs.
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A.6.4 A change control procedure should consider all of the following factors for each proposed change before
approval is given for the change:
• the reasons for the change; • properly evaluated alternatives to the proposed
• its source; change;
• the full cost, time and performance • proposals for avoiding or mitigating time over-
consequences of the change; run; and
• the risks associated with the change and their • source of funding of any cost over-run.
impacts;
A.6.5 Approval for the change should normally be given by the project sponsor when a detailed evaluation of
the change shows that it provides VFM. Where additional funding is required, approval for the change should be
obtained from the investment decision maker.
Cost Control
A.6.6 Details of cost control are covered in PG guidance No6 “Financial aspects of projects”.
Time Control
A.6.7 The programming of the activities necessary to complete a construction project is usually carried out
using standard computer planning software. Such systems are no more than a tool and are effective only if they
are both properly used and fully understood by the people whose activities they control.
A.6.8 The project sponsor should insist that, however sophisticated and comprehensive the networks of activities
and the inter-relationships between them, the final programmes on which decisions are to be made (and against
which performance of the consultants and the contractor(s) are to be monitored) should be simple and
straightforward; certainly no more complicated than can be readily understood by the sponsor. Colour-coded bar
charts take a lot of beating as management control documents.
A.6.9 The project sponsor must be able to identify clearly those tasks which lie on the critical path. Time for the
approval processes must be included as specific activities in the time plan for the project. They invariably lie on
the critical path.
A.6.10 The process of time control is in many ways analogous to that of cost control. Thus a time control system
can embrace:
• time budget - the overall project duration as fixed activities with definable start and finish points;
either by specific constraints or by the contract the overall project programme; and
strategy; the period which, once fixed, becomes a • time checking - monitoring closely actual time
key parameter for management of the project; spent on each activity against the allowance in
• time plan - a division of total time into inter- the time plan; reporting divergence as soon as
linked time allowances for readily identifiable identified
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A.6.11 If the time taken for an activity exceeds its time allowance there are essentially only two forms of
corrective action available:
• the re-sequencing of later activities; or made available for them (this option will
• shortening the time allowance for future normally result in extra costs).
activities by increasing the resources to be
If neither is done, the overall time budget will be exceeded and the project will finish late.
A.6.12 The project sponsor must recognise that time control is as important during the planning stages of the project
as the construction stage. Designers should work to a series of deadlines at which different elements of the design
must be agreed (ie frozen) if costs and the overall programme are to be kept under control.
A.6.13 The project sponsor should ensure that the programme allows for the time impacts of identified risks occurring.
A.6.14 The project sponsor must take account of the relationships between time, quality and cost:
• any extension of the overall timescale for a borne by the department; and
project always generates additional costs; who • making up lost time by re-sequencing later
carries such additional costs depends on the activities may compromise quality and could
detailed contractual arrangements between the result in extra costs.
parties; it is likely that some of them will be
Quality control
A.6.15 The final quality of the project is governed, progressively, by:
• the project brief - a clear statement of the which the standard of the finished work will be
standards of quality required; judged, eg by reference to standards, codes of
• the design - the adequacy of the components practice, or the like; testing requirements to
selected; the interface between related verify compliance with the specification;
components and systems; the integration of • quality control - setting up control mechanisms
mechanical and electrical systems into the to apply to the execution of the work on site; the
overall design; the completeness of design detailed on-going supervision by the contractor;
before construction starts; the programmes for testing; the procedures for
• specification - the conversion of the quality rectifying defective work; and
standard demanded by the project brief into • inspection and testing - the independent
precise requirements for both the supply and inspection, testing and verification of the
the installation of materials, components and contractor’s work.
systems; the setting out of the criteria against
A.6.17 Independent inspection, testing and verification is a means of providing confidence in the contractor’s
quality control system but should not be used to replace it.
A.6.18 Quality assurance systems (CUP guidance No17, “Quality Assurance in Building and Construction”)
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assist in maintaining quality standards. A detailed review of any quality system is necessary before it can be
relied on to provide sufficient assurance about the quality of a specific activity.
A.7.2 Their purpose is to report formally to the project sponsor the current status of the project, key issues
and/or problems requiring resolution and the steps being taken to resolve them. The project sponsor will normally
forward copies or summaries of them to the project owner for information and will draw the project owner’s
attention formally to any matters of serious concern to the department.
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and steps being taken to correct it; • source of funds for extra costs;
• where options exist for correcting divergence, • method of accommodating extra time;
description of and comparison between options and • unavoidable changes required:
recommended action; - budget; and
• statement of risk allowance expenditure with - overall programme; and
graphical presentations; • supporting details and calculations to be in appendix
• comparison between actual cash flow and predicted to the report.
cash flow, identification of divergence and the Project manager’s statement
reasons for it eg project in delay/in advance of • subjective overview by the project manger of the
programme, project costs over budget, errors in status of the project - may include such matters as:
original prediction etc; - success/failure of corrective actions taken under
• statement of contract claims submitted and estimate previous report(s);
of settlement cost; and - review of performance of consultants and
• supporting cost data should also be in an appendix contractors;
to the report. - weaknesses in control procedures and
Changes: recommendations for improvements;
• description of each change; - client-side failings eg late decisions, excessive
• risks associated with each change; changes, etc; and
• reasons for change; - potential problems and means of avoidance
• time and cost consequences;
Appendix
• risk register;
• risk management plan;
• test reports or summaries;
• commissioning reports or summaries;
• design problems met and resolved;
• quality assurance audits carried out;
• programmes;
• progress reports;
• progress photographs;
• activity lists;
• comparative bar charts;
• overall project cost reports;
• construction cost reports;
• cash flow analyses;
• risk allowance spend analysis;
• detailed lists of past and potential client changes; and
• calculations and assumptions made in support of time and cost predictions.
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Procurement Group