UTS KOMUNIKASI LISAN BISNIS EFEKTIF

SUMMARY

- 4121911084 - CINDY GUSTIA

ABT 3 B Karyawan
 1. Week 3: common mistakes
a. Proper Vocabulary
Common example from Bussines English
Got ……………………….. received
Need ……………………….. require
Talk about ……………………….. discuss
Get in touch ……………………….. contact
Make sure ……………………….. ensure
Give travel plans .……………………..provide itinerary
Let them know ……………………….. inform
Tell why ……………………….. explain
Talk more ……………………….. elaborate
Fix the problem………………………. solve

b. Grammatical Error
8 Common English Error , for the example ;
1. Today This morning I woke up late
This afternoon I’m ini meeting with the leader
2. What’s the different Difference ?
What’s the difference between the old package and the new package in our company
3. I met John two years before ago
This task already done two days ago
4. This is a six-months course
This is a million dollar contract
5. Thankyou, I really enjoyed myself
Eventhough he’s single , he enjoyed himself
6. Did you loose lose your cellphone
I found the scissor, did you lose your scissor
7. This is an academic course
In this sentence , so many people mispronounce. The stress in the middle sentence
8. I have a free time
Do you have free time tonight to attend my party?
 c. Preposition’s Common Problem

1. When did you arrive in/on London

If the sentence :
 Arrive in cities (Spesific cities or countries)
 Arrive at hotels (Specific Places)
 Arrive on time (Spesific on time or on schedule)

2. I’ll call her in/on next week

If the sentences :
 Next, Last, Every, each don’t need preposition

3. My exam is at/on Monday

If the sentences :
At 07:00 ( Spesific for time) On Sunday (Spesific for day) In Octinober (Spesific for month)
4. They live at/on main street
If the sentences :
 At 14 main Street (Spesific address with number)
 On Main Street (Spesific address)
 In Chicago (Spesific had at city)

5. I’ve worked here for/since three years

If the sentences :
For + periode of time Since + point in time
6. During/while the concert, it started raining
If the sentences :
During + noun While + clause
7. I read it/on the internet
If the sentence :
in = paper on = electronic
8. We met to/at the airport
If the sentence :
To = Movement at = Location
 d. Verb and Preposition

1. I called to My friend
2. We waiting for his email
3. They reached to an agreement
4. She’s listening to the music
5. Did you contact to the manager?
6. We discussed about the project
7. I’m arriving to in London tomorrow
8. Have you answered to their question?
9. Did he tell to you something?
10. We went in by bus

e. 50 Common Mistakes
1. Subject- verb agreement
I / You / We / They /Plural Noun Have / eat / run / walk
He / She / It / singular noun Has / eat / runs / walk
Example :
a. he has to sisters
b. many people likes to go on vacation in the summer
c. everyone know that the sun rises in the east
d. there is ten apples in the basket

2. Subject-verb agreement
Singular indefinite pronouns : another, anybody, anyone, anything, everybody, everyone, everything,
somebody, nobody , no one, nothing, each, either, neither, enough, little, much, one, other
e. Everyone know that the sun rises in the east

3. Question Formation
(Question word) + auxiliary verb + subject + main verb …. ?

f. Did you go to the beach yesterday ?

g. Where can I buy a cell phone charger ?
h. Do you know who is that the woman

4. Tenses
Use the present simple tense to talk about permanent situations :
i. Shoba live in New Delhi

Use the present continuous tense for actions happening now :

Ex: I’m talking They are walking in the park He’s eating a sandwich
 5. Tense
Wants & Likes Like, love, hate, prefer, need, want
Thought & opinion Think, recognize, forget, know, believe
Appearance Seem, look, like appear , resemble
Possession, & relation Have, own, belong, possess
Other state verb Cost, depend, include, involve, contain

Ex :
j. I don’t think she recognizes me

Use the present perfect continuous tense to talk about actions or situations that started in the past and still
continuing :
Sub + have/has been + verb-ing
k. Lucas has been working here for three years
use since to mention the starting point and for to mention the duration
l. uma went to the market and bought a lot of groceries yesterday
sub + verb(past) not sub + have/has + verb (past particle)
m. we haven’t received the package yet
when talking about the future, use:
will for promises and instant decisions
present continuous or going to for arrangements/plan
n. we’re getting married on the 8th of September

verb forms
past simple: sub + verb (past/V2)
present perfect: sub + have/has + verb (past particle/V3)
negative sentences: sub + didn’t/don’t/won’t + verb(base)

Irrengular Verb Past Tense Past Participle

Buy Bought Bought
Eat Ate Eaten
Speak Spoke Spoken
think Thought Thought

o. He could run fast when he was younger

p. Smoking is prohibited in this building. That means you mustn’t smoke here/cannot smoke here
 6. Conditional
1st conditional: if + sub +verb(present) , sub + will + verb (base)
(real situations)
2nd conditional : if + sub +verb(past) , sub + will + verb (base)
(unreal/imaginary situations)
Adjectives
-ing adjectives -ed adjectives
(reason or cause) (result or effect)
Sport cars are interesting. I am interested in sports cars

The lecture was boring The student were bored

Adjectives
Good  better  best
Big  bigger  biggest
Tall  taller  tallest
Beautifull  more beautifull  most beautifull
Important  more important  most important

Adjectives
Less + uncountable noun Fewer + countable noun
less Milk Fewer chairs
Less Sugar Fewer students
Less money Fewer buildings
less information Fewer jobs

Plurals
Irregular Plurals
Child  children tooth  teeth
Man  men mouse  mice
Woman  women sheep  sheep
Foot  feet
Article
1. Always put a or an before a singular, common noun
2. Use a before consonant sounds, an before vowel sounds
3. Always put the before superlative forms
4. Don’t put a or an before uncountable nouns
5. Use no article when generalizing with plurals

Vocabulary

The verb say does no taken an indirect object

To talk generally, say most people/student/homeowners etc

2. Week 4: academic writing vs business writing

difference between academic writing and business writing :
a. Purpose
Academic Writing : To demonstrate mastery of course material
Business Writing : To achieve practical business goals
b. Audience
Academic Writing : Professor or someone who doing peer review about some scientific work
Business Writing : Various or many of kind people
c. Duration
Academic Writing : Deleted on the last courses
Business Writing : permanent
d. Format
Academic Writing : Essay or journal with APA or MLA formatting
Business Writing : tailored to company goals
Sentence and paragraph characteristic :
in the business world, it prioritizes the goals conveyed by using polite words while in academic writing it
is more scientifically oriented with complex words.
Advantages in business writing is :
More formal, more effective, has a complex idea, using a familiar word.
Clue become a professional communication :
clear, consise, concrete, complete, courtesy, coherent, constructive

e. Week 5
 Writing Dates
Writing the date is divided into two, that is the British English and American English.
in British English : writing we write the date plus the preposition, then month and year with the word of
added, then the name of the month and year in its pronunciation.
example : 12th June, 2017 (twenty th of june two thousand and seventeen)
in American English : we write the date with the format: month first, followed by the date given the
preposition and the last is the year
example : june 12th, 2017 (June the twelve…. Two thousand and seventy)

 writing time
On the general subject of how to write times, there are lots of other variables that confuse people. For
example, all of the following are acceptable ways to write 11:30 in the morning:
11:30 am 11:30 AM 11:30 A.M. 11:30 a.m. 11:30am
In addition, when writing the times 1:00 pm, 2:00 pm, etc., it is perfectly acceptable to omit the zeroes
and write 1 pm, 2 pm, instead. Finally, note that while in the US we use a 12-hour clock, some countries
use a 24-hour clock, or military time. Therefore, one hour past noon is 1:00 pm on a 12-hour clock, but
13:00 using a 24-hour clock.
Or you can write or spell it with to or past.
Ex : quarter to three  2.45
quarter past two  2.15
  writing big number
We don't normally write numbers with words, but it's possible to do this--and of course this will show
how we say the numbers.
In writing large numbers, American English uses a comma
to separate thousands, millions, etc. American English also uses
There are 3 ways to say numbers in English :
 One hundred and eighty five
 A hundres and eighty five
 One hundred eighty five
And for the biggest number : trillion – billion – million – thousand
Example :
941,492,638,526 : nine hundred forty-one billion four hundred ninety-two million
six hundred thirty-eight thousand five hundred twenty-six

 writing number in English words

say the number , say the place  Number + place
50,235,420
Fifthy million, two hundred, thirty five thousand, four hundred twenty
762,080,905
Seven hundred sixty two million, eighty thousand, nine hundred five

 writing address
First Name
ex : Jane
Last Name : is name family
ex : Smith
Address Line : street and the number that we live on
ex : Daeng shi Kou Street 12-3 beon-ji mangwondong
Address Line :additional address , like apartment, building room number
ex : Teach u all Building #101
City
ex : Haidian District/mapo-gu
Region/state
ex : Beijing/seoul
Postal Code: series of numbers and / or letters 
Ex : 123-456
Country
ex: China / South Korea
Phone Number : to contact you
Payment Information : PayPal
When writing Address in English with small information we write the name , street , and building ,
and than we continue with bigger information like a city , etc.

 abbreviation in English
shortened form of a word or phrase
 Approx  Approximately
 ASAP  As Soon As Possible
 AKA  Also known as
 BTW  By The Way
 BBQ  Barbecue
 DIY  Do it yourself
 D.O.B  Date of Birth
 Est  established
 Etc (et cetera)  an so on
 E.g  for Example
 FYI  For your Information
 FAQ  Frequently Asked Information
 i.e  in other word
 IDK  I don’t know
 LOL  Laugh Out Loud
 OMG  Oh My God
 P.S  Post Script
 RIP  Rest In Peace
 RSVP  Please Reply
 VIP  Very Important Person

f. Week 6
How to write an email in english:
 You should use a greeting like hi / hello / hey if you already know the person. You can use dear +
name if you want to be more formal
 introduction or introduction to the topic, whose content is about why or why you send an email
 Body, which contains the core of the email you send
 Asking a question on this chart you can ask questions to get more information
 Closing and signature
It’s still necessary to have an email address, and people send emails almost every day.
That’s why being able to write a strong, clear email in English is a really important skill. It can help you
get a job, make friends, get into a university and much more. In writing emails, make it a habit to use
words that are easy to understand and effective but still polite. mastering how to write the right email
must be mastered because email is not only to your customers later but also to colleagues or superiors

Week 7
How to write letter

1. To start, place your full address -- including your full name, street address, city, state, and zip
code -- in the upper left-hand corner.
2. Skip a line and include the date.
3. Skip a line and place the recipient's full address. Here, you'll want to include the company name,
the recipient's name and title, and mailing address.
4. Skip one more line to insert the greeting. This is called the salutation. In a formal letter, you can
use a generic, "To whom it may concern:" or, "Dear Mr. Henry:" Formal letters tend to require a
colon after the greeting, and informal letters take a comma.
5. Skip a line and begin the letter. In the body of your letter, separate your thoughts into paragraphs.
You never want to draft one big block of text. For each new set of thoughts or ideas, begin a new
paragraph.
6. Skip one of your final lines to include a complimentary close. The closing can be as simple as,
"Sincerely," "Yours truly," or "Gratefully." This should end with a comma.
7. Skip three lines (where you'll insert your handwritten signature), and type your full name. You
may also include your title on the next line.
8. If you're including any attachments with your letter, skip one more line and type "Enclosure." If
there's more than one attachment, indicate how many there are in parentheses, as in "Enclosure
(4)."